Unlock

Great experience and great alternative to refinancing. I was very happy with the customer service and the process. It was exactly as described and Unlock did a great job of keeping us posted on everything. I would 100% recommend Unlock to friends!

I reached someone from Unlock on 9/13/22, within that day I was advised to send in documents and the quicker the better you should be approved and funding should be available to you within 30 days. Well here we are almost 60 days out and each time I call I am waiting on this, that, and the third. If there is something that has to be done asap with the funds do not go to them. Since I have wasted almost 60 days I have to start over.

Do NOT do business with Unlock in any way, shape, or form unless you plan on giving the farm away. I'll make a long story short on their lending tactics. During the process, they will send somebody to come and "appraise" your home. This person comes and takes pictures which gets sent to a third party company. This 3rd party company will then completely undervalue your home by a very large amount.... about 15% in my case. They take all the comps from the area and they actually REDUCE the comp number to "adjust" the value of the home to what THEY THINK the value is and NOT the actual market value. So that offer your getting now becomes a much smaller offer or in some cases no offer at all after wasting all your time. What do you think will happen when Unlock wants to collect their money in 10 years?

I reached out to somebody that got back to me. I went to fill out paperwork. After that, it took a couple of weeks and I got the closing documents. We then did the appraisal and that was it. It was easy and straightforward. The rate is too high. But I got what I needed and the answer I wanted.

We filled out the application on October 20th, and it was funded December 14th. It got delayed a week because I didn't understand that my wife needed to sign the docs as well. But the one rep that we worked with, Leah, was fantastic. She was very professional along the way. I like that part of it. Joey got back to me right away and took the time to answer the million questions I had.

My experience has been so positive. Compared to getting a regular home equity loan, on a scale of 1 to 10 with 10 being difficult, 2. That's how easy and transparent it was. When I got the pre-approval, I had an attorney look it over. But the application itself was very simple. The rep, Jameson, was the best. I ran him through the wringer because I am an informed consumer. I've bought and sold a couple of properties. I just told him upfront, “If this is a scam, you got the wrong person. You will not get a dime.” He just listened and kept presenting himself in such a transparent, reputable manner. I called him 50 times asking the same question in a hundred different ways, and he answered. He sent me documentation. Where he didn't have the answer, he reached out. And just the fact that he answered, whether it was through text, email, or voice call, he found a way. I always got a response.

Using Unlock was an easy process. The rep was very helpful. He took my calls when I had extra questions. The long term terms aren't very good, but it's good getting a loan as quick as it was. If you need cash, call Unlock.

Unlock explained everything to me. They told me how the process works. What I am doing is I'm borrowing against the equity that’s in my home. When I take the loan out, I have to keep it for at least six months. I don't have any interest or any payments until the end of 10 years. At any time after six months, I can do away with the loan. Unlock sends an appraiser in. Whatever the house appraises for, I pay them back 16% minus what I already got. So, I got 35,000. Let's say their portion is going to be 50,000. I take 35 off of 50 and that's what you I them back. It's more than fair because I have a fifty-fifty chance that the housing market is going to take a dump. So, it's a win-win for the homeowner. It works really good.

My wife and I are getting ready to move into an RV and I was told it's easier to get financing if you own your home still. We looked into Unlock because I want to pull out some equity, and then, before we sell the house, buy the RV, and then sell the house. Unlock's application process was simple, quick and easy. Shawn was my loan officer and he told me what I needed to do and we took care of it. I talked to him a couple of times in between after submitting all the information and it was perfect. I couldn't have asked for a better experience. The rates are a little bit steep, but that's what you expect when you get into a loan like this or an investment.

Yvette, a woman that I've worked with on mortgage refi from the past year, referred Unlock to me. She put me in touch with a man named Kevin, and he was only person I spoke with at Unlock. He was very helpful, respectful, professional, and I appreciated his assistance. We communicated first through emails then he had a phone call with me that gave me an overview of what the services were. He then sent me information in writing in regards to when I reviewed it, got clear about what the numbers were and the expectations.

Getting a loan was easy, and the rate and terms seemed fair. The rep was great as well.

The reps were very efficient, and the loan process was very simple. The rate and terms were reasonable too.