United Debt Settlement Reviews

After having my review posted the company reached out to me and we discussed my concerns. The rep was wonderful and corrected the issues I was having in just a few minutes. Was super impressed with the end results and his customer service so I am upgrading them to 5 stars.

United Debt Settlement has been very cooperative with my needs as well as my asks. They've taken the time to go through additional details with me. When there were moments of me having more nerves, I was able to call in, mention what was happening and the reps were able to allow me to understand the situation. If I need to take a break, I'm able to take a break. They keep me updated as much as possible. I've had the opportunity to coincidentally get in contact with the same rep more than once. That provides some level of comfort. However, there are moments of when you call in and what they'll say is, "We can always call you back." But there isn't a particular timeframe on which they may call you back. There are moments of long wait times.

My experience with them was good. One time, I was running short on money, so they even let me take a month off to do what I had to do. They were understanding and very good to work with. They seemed happy to do it. They were als right on time and were very available. They did quickly what they said they were gonna do.

The representative that helped my mom Mrs. Mary ** was Miss **. She was an absolute pleasure to work with. She made us feel like we were the most important case she was dealing with. She represented United Settlement in a most professional and compassion manner. Well done Miss **!

Working with them has been very good. The program is working fine and I'm happy to get rid of some of my debts. It's not too difficult to contact reps. They have experience and they know what they are doing. They worked well with us on the payment plan. We negotiated about the amounts and in the beginning, they gave me an extension if I paid a little less or a little more, but I just tell them what I was comfortable with every month. I'm happy with them and I definitely recommend for you to deal with these people.

I'm close to completing the program with United Debt. They're great at settling my accounts but on the customer service level like trying to get information, they're not that great. I feel like the customer portals should have more information in terms of where the money is going like what payments have been out. I usually have to email them. It would be good to have that on the website at all times so that you can always check that.

Working with them really helped me a lot. I'm a hairstylist and because of the pandemic, I lost a lot of my clients. They lent me 2000 and I went making $700 a month in credit card payments to 183. It relieved my stress. Communication was great and everybody was really sweet. They made me feel important. I was beyond satisfied.

I liked the options that they were able to provide. The rep was understanding of what I was going through at the moment. He was very patient with me and kind. The line for communication was there. I was hospitalized really badly with COVID and I was unconscious for a month and a half. When I called and I regained consciousness, they took care of everything. There were no late fees and negative comments. They just held off the pavements and they worked with me.

I wanted desperately someone to help me with my debts. They answered my questions and I hopped on them. As of right now, everything seems to be working out for me.

The application was easy. It was a good process. United is very easy to work with and flexible. I was in the area where we had some wildfires at one point, so they were able to help me coordinate skipping a payment.

United Debt Settlement is paying off my credit cards. I have a certain amount taken out every month. My credit score has gone up a bit. I get tons of offers now for new credit cards.

The guy salesman told me this is my only option. I still am on disability, so I had a fixed income. We agreed on a certain amount taken out of my check each month. But had a couple of changes within their business, like the accounting part was rebuilt. So, there was a miscommunication with the clients and the billing system. That was part of the reason that I couldn't communicate with them and find out what was really going on. In the end of the day, they took care of my credit, but it cost me 1,200 bucks. If a guy could set it up with the debt collectors on his own, he can save money.

United Debt's representative was great. The application process wasn't hard at all.

I did my research and United Debt looked like the best company. I was not impressed with their reps though. When I called and wanted answers, they didn't seem to be as fluid and as upfront, and as quick as possible. They also have extra fees, and I wasn't told about that. In the end, they said, “Oh, you still owe us this much money.” As far as I was concerned, I borrowed money and paid them off. I didn't know what the extra fees were for. I was not pleased about that. If I knew about them, I would have made different decisions. The fact that nobody mentioned, once I did this, my ability to deal with these vendors would be non-existent anymore was very upsetting.

Everything went well with United Debt's application process. I did everything they asked me to do correctly, and they got back to me. They send me an email and let me know what they've paid, how long they've been paying it, and how many more payments I have. I've heard from three different places, and they were to pay off or have a settlement with others. They always contact me.

The reps have always been sweet and caring. They helped me and always let me know everything. And if I call, they're always sweet to me. Me and my husband were in debt. And I was just about out of that but then, my sister had a wreck and I got into credit card because she couldn't work and I didn't have the money to pay for the stuff she needed. Working with United Debt got my credit back up. I have one more payment and I’m done with the program.

I was in a financial bind and I talked to a gentleman at United Debt, and he said they could help me get out of it over a period of a few years. So I said, “Okay, I’d give it a shot.” It's still costing me a fortune though. They’ve arranged to get my debt down, but I probably should have just paid it myself and not use this program. It ruins your credit too for quite a while. Other than that, United Debt did what they said they would do.

I found United Debt online and it worked out good. It's been a couple of years, and the quality of service has been great. I would recommend them.

United Debt's program got me out of debt. Their customer service had been great. A couple of times, I've had to defer a payment. Something happened with my car one month, and they were really helpful in being able to do that. I couldn't get online for some reason. A couple of times, I called to find out where I was. They were great with that. The only thing is, for people that aren't really techies, maybe they could add quarterly statements of where they were. Otherwise, they're excellent.

I love United Debt Settlement. I did a debt consolidation and the enrollment process was easy and very informative. The rep was able to explain the whole situation rather than trying to pitch me a fantasy saying, "This will be paid off completely in the next couple of weeks." I love the way they handle my debt situation, even though sometimes I have to push back the payments by a month. However, they are based in New York. So I understand that sometimes when I call, they don't pick up or the call drops. But they answer my emails pretty well and I was satisfied with that. Working with them also makes things a little easier on me to pay just one payment every month rather than pay multiple payments.

United Debt reached out to me today and answered all of my open questions. They even provided additional Credit counseling to help me clean up any remaining issues with my credit report. This additional help is greatly appreciated!

I make payments and United Debt’s program make payments to my debts. I was told that in four years’ time, I’ll be without debt, and it's going four years now. The only thing is they don't give me updates from time to time about my debts. They don't put me in the picture, which is not a good thing. Otherwise, I'm okay.

I didn't like United Debt because it took too long, and I don't think they followed up enough. Years ago, I belonged to a debt settlement company, and they always called me. When I called United Debt, the rep was great but nobody called me ever.

First and foremost, my husband and I would like to recognize Ben **!! Ben assisted my husband and I in our new beginning to overcome our debt solutions!!! Ben went over and beyond all expectations and gave us all the tools to solve our debt and to begin to have a better future one day at a time!!! As many know, this process is not easy. Fortunately, we had the extreme pleasure of working with Ben **!! He made the process very manageable. He is extremely knowledgeable, thorough and most of ALL PATIENT!! We will definitely recommend United Debt Settlement and of course Ben to anyone that may be looking for a company that would assist in resolving financial matters!!

I was looking at options as far as debt consolidation. I was having a really rough time with all my debt. I went with United Debt, and the enrollment process was fairly easy. I had the guy’s number that I talked to. He was pretty forward as far as giving me all the details and explaining everything. I've paid off one of my cards. I'm still working on the others. So far, it's been fairly upfront as far as giving me information on how much I've paid and what I have left to pay off. I'm happy with it. It killed my credit score, but that was expected. Working with the company has brought down a lot of the stress of trying to get everything paid off.

I'm very happy with United Debt's program. It helped me too much. The service is good. Whenever you call, the person gives you some information. They just send it to my email or via text. Everything is wonderful.

Everything went well with United Debt. But I'm still in the beginning stages. I called them a week ago. I was a little skeptical. They've only negotiated one of my debts, so far. It bothered me a little bit that they made sure they took their fees out before even sending the first payment to the creditor. It didn't sit 100% well with me. The initial thing was they saved me 40% on the debt, but then they charge you 25% not on the negotiated amount, but on the original amount. It's not really 25%, it's now almost 35% if you go by that figure.

United Settlement help me understand the process and what it takes to get rid of the business debt that I have had. They made me feel comfortable and put my mind at ease many times throughout the whole process. I would recommend this company to anyone that was in my position. United customer service was great. People I dealt with were friendly, non-judgmental and always heard what I had to say.

Most of my experience with United Debt was fine. After a point, it became a little disappointing. In the beginning, I was told what the program was going to cost me over the life of the program. I was able to pay it off early because of some unexpected funds that came through. I asked for a payoff amount. When I got the payoff amount, I was told that it may or may not cover. At that point, I was paying more than what was projected at the beginning of the program. In addition to that, I had several creditors that I pulled out of the program. I came back, and then had some representatives come back to me later on and say, "We need additional funds to finish these last creditors."

Jeffrey ** was informative, as well as kind. He convinced me that I was doing the right thing. He explained the details of the agreement, answered all my questions, and dispelled all doubt that I made the right decision. He is a well-informed agent.

Jeffrey ** has been the most helpful and understanding person I have worked with regarding business. He paid special attention to helping me get set up and thoroughly explained the process so that I was not left confused. He responded to all of my questions quickly and with patience. He deserves the best attention as that is what he has given me. Thank you.

The program is going in a different way. Initial two accounts I was told I will be paying only 40 to 50% of the total amount, but the other two accounts are 100%. My credit rating had gone bad too. I’m not able to get anything. But in terms of services, I feel good. I went through the services of attending the calls, responding to the emails, explaining the details. Everything was taken care of nicely. Only the settlement part I’m not happy with.

The enrollment process at United Debt Settlement was very quick. I got prompt service. Just answered a few questions and got the ball rolling. They worked with me on my budget. I'm still working through it. By this time next year or close to it, I'll be done. This was my first experience and I am totally satisfied and I would recommend them to a relative or a friend.

They were wonderful. I was happy with them. At first, I was skeptical, because I thought maybe this is a scam. But luckily, it worked out for me. I'm done with the program. They told me I could pay a little bit more, so, I was able to do it two months ahead of the schedule. It was a good experience with the rep. I communicated with them online most of the time. Once in a while, I would just call them to get updates and they were very receptive. They were also very reasonable and they didn't charge too much.

They're a good company. If I ever get into a financial jam, I'll go with them again. They didn't bug me. They just left me alone, let me pay my bill. Their program helped me make better decisions on not getting credit cards and helped me to be more responsible for making payments.

I’m very satisfied with how well prepared I was prior into entering into this agreement with United Settlement. Harry ** walked me through the process and explained to me exactly what was going to happen while in the program. He didn’t sugarcoat anything. He educated me on my previous financial situation, explained the benefits of their services, and prepared me for not so great aspects. I highly recommend speaking to a certified debt specialist at this company. They will tell you how it is and handle your debt as quickly and efficiently as possible.