United Debt Settlement Reviews

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4.7(154)
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Edited by: Jon Bortin

About United Debt Settlement

United Debt Settlement offers a variety of services that can help you manage your debts, including debt settlement, debt consolidation and credit counseling. Its employees have all gone through training from the International Association of Professional Debt Arbitrators (IAPDA), and the company’s fees are based on the debt enrolled.

Pros
  • Multiple debt relief services
  • Entire team is IAPDA-certified
  • Publishes proof of past settlements
Cons
  • Not available in all states
  • Doesn’t work with secured debt

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United Debt Settlement Reviews

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    How do I know I can trust these reviews about United Debt Settlement?
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    Page 2 Reviews 5 - 35
    Customer ServiceStaff

    Reviewed July 9, 2025

    I’m very satisfied with the customer service at United Settlement. They were patient and nice to me. Unlike the other company I enrolled with who just wanted my money. They rescued me from that company.

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    StaffBilling

    Reviewed July 9, 2025

    I had a wonderful experience with UDS. Their friendly and knowledgeable team made the debt consolidation process easy and stress-free. They clearly explained my options and helped me create a plan that lowered my monthly payments. Thanks to their support, I feel much more in control of my finances. I'd definitely recommend UDS to anyone considering debt consolidation!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 27, 2025

    I'm writing this review mainly to shout out Mark in the customer service department. He helped me big time when I found myself in a pinch being able to make my scheduled payments. By listening to my issue, he was able to provide a solution by working with necessary managers and creating a realistic plan for myself while I navigate this hiccup in the road. Overall, I've had a pleasant experience working with United Settlement. I've fallen on hard times financially and even while being laid off and trying to make ends meet, they've been able to work with me and assist with making my scheduled payments. Not to mention, they're saving me a lot of money through their negotiations with my creditors.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 26, 2025

    United Settlement is amazing! The team truly looks out for the customer and helps you reach your goals. Communication is always clear, and they’re quick to answer questions with professionalism and kindness. I'm very thankful for their support and highly recommend them!

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    Billing

    Reviewed June 25, 2025

    This company is horrible! I have made 21 payments and only 3 payments have been made towards the credit cards. They simply just take your money and run when I could have just paid off the card by now.

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    Staff

    Reviewed June 19, 2025

    This company has done an amazing job handling my debt. I was a bit embarrassed when signing up for the program but the people who handled my account were super friendly and did not make me feel judged at all. I never thought I’d be in control of my finances again. I truly appreciate these guys.

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    Staff

    Reviewed June 19, 2025

    So, I normally don't write reviews, but I just had to this time. After drowning in debt with no way out, United Debt Settlement swooped in and saved the day! This company and their team go out of their way to address all my fears and concerns with regard to my debt. I'm able to finally live my life without having to worry about an ever-increasing mountain of debt that I can't get out of. United rocks!

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    StaffBilling

    Reviewed June 19, 2025

    Had a great experience with this company. They helped me pay off my debts sooner than expected and lowered my monthly payments to the creditors. Would definitely recommend them if you need help with paying off debt.

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    Customer ServiceStaff

    Reviewed June 11, 2025

    United Debt Settlement it’s a very good professional company who not only helped me to understand the process but it’s very understanding of my hardship. From the enrollment process to customer service the procedure was top class.

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    Staff

    Reviewed June 10, 2025

    I was a little wary about doing this program at first, but, after going through with the enrolling process and their representatives taking to speak with me, I feel confident that I've made the right choice.

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    Reviewed May 30, 2025

    United Settlement allowed me to have a positive and life-changing experience over the time they advocated for me. Maneuvering financial difficulties is tough for most people, especially when there seems to be no end in sight. Thanks to all the wonderful people at United Settlement, I am now debt-free and moving on in my life. I encourage anyone who is struggling to find that light at the end of the tunnel to team up with United Settlement! Thanks to the entire team at United Settlement!!

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    StaffTransparency

    Reviewed May 30, 2025

    I can’t thank United Debt Settlement enough for helping me take control of my finances. From the very beginning, their team was professional, compassionate, and transparent about the entire process. They walked me through every step, answered all of my questions, and made sure I understood exactly what to expect.

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    StaffTransparency

    Reviewed May 29, 2025

    Spoke with numerous representatives here in regards to my debt to get a better understanding of my situation and the options I have. They were nothing but informative and transparent. I lacked some insight into my situation but they showed nothing but patience and perception.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 29, 2025

    United Debt Settlement was extremely helpful in handling the credit card debt that I owed. They were quick to make negotiations with my creditors and get settlements. They were also easy to get a hold of and they answered my questions and concerns promptly via email and phone. I would recommend United Debt Settlement to anyone who is struggling with credit card debt. They will also advise that while they are working with to not open any additional credit cards which is very good advice. United Debt Settlement was a blessing to me and they really helped me a lot.

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    StaffBilling

    Reviewed May 22, 2025

    I reached out to United Settlement after struggling to keep up with my minimum payments and starting to fall behind. The agent was very helpful and explained the program in detail which made me feel comfortable. He was a pleasure work with.

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    Staff

    Reviewed May 16, 2025

    Melody ** was the lady who helped me. She answered all my questions and even answered some questions that I was gonna ask her before I could. She was courteous and nice and she was efficient at her job. Thanks.

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    Staff

    Reviewed May 14, 2025

    She was so very kind and compassionate. It was like I was talking to one of my family. She is the best person that has ever helped me. I would love to meet her just to tell her thanks!!!! Great job sweetheart. Always keep the faith!!!!

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    Staff

    Reviewed May 14, 2025

    I have been dealing with United Settlement for almost 2 years. From the beginning until now it was been a pleasure dealing with all of the staff members. Great personnel to work with. No words to describe

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    Staff

    Reviewed May 14, 2025

    Melody ** helped answer some questions I had with a settlement void on my account. I am very happy with her support! At this time, I have no further questions remaining. Melody was very receptive to my concerns and assured me that my account was in good standing.

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    Customer ServiceStaffBilling

    Reviewed May 13, 2025

    When I called initially I was being overwhelmed with my minimum payments on all of my accounts but after speaking with United and they were able to cut my monthly payment down by more than half as well as already seeing amazing results just a few months into the program! I highly recommend them and I’m glad to be getting the help I desperately needed.

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    Customer ServiceStaffBilling

    Reviewed May 13, 2025

    I was at the end of my rope with no light at the end of the tunnel when I called into United Debt Settlement. The process was super simple and everyone was very professional and answered all my questions. I was hesitant at first but they really made me feel comfortable and everyone I've talked to has been very kind. I'm 6 months in and have already seen a few settlements with negotiations underway with the rest of my accounts and my monthly payments went from over $800/month's down to $420. I can't recommend them enough.

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    StaffBilling

    Reviewed May 12, 2025

    If you are looking for help paying off your debts, look no further than UDS!! They were able to make my monthly payment lower and enable me to get my credit cards paid off much quicker than I would have otherwise. I have been with them since November and they already have multiple accounts resolved! Absolutely amazing results and I would recommend this service to anyone!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 8, 2025

    I was extremely nervous about getting help with my debt so I spoke with a rep and he told me to take a look at the reviews on Google just so I felt more comfortable with giving my info and getting help. I called back after reading the countless positive reviews and the agent explained in detail how the program works and he answered all my doubts. I have been struggling with my debt but he made me feel confident and showed me the numbers and gave me the confidence to get started on my credit and think long term results vs quick results and I am 1,000% happy with my results after the call. I highly recommend using UDS and getting the help you need.

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    Customer ServiceStaff

    Reviewed May 8, 2025

    I signed up in 2024, and it’s going great. Ana helped me enroll after I went through a difficult time. The customer service has been great, they are always there to answer my questions and work with me. Highly recommend the UDS team!

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    StaffTransparencyHonesty & Transparency

    Reviewed May 8, 2025

    I had an excellent experience working with UDS. From the very beginning, their team was professional, patient, and truly focused on helping me understand my options. They walked me through every step of the process and kept me informed with timely updates. What impressed me the most was how dedicated they were to finding a solution that fit my specific situation. Thanks to their help, I finally feel in control of my finances and can see a path forward. I would highly recommend to anyone who needs honest guidance and real results. Thank you for everything!

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    StaffRates

    Reviewed May 7, 2025

    Working with UDS has changed my life. The whole experience has given me the ability to sleep better at night knowing that I have a set date of being debt free. I felt as if I had no way out dealing with the high interest applied from creditors and now I no longer have any concerns. I recommend UDS to anyone who need help or felt how I felt.

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    Customer ServiceStaff

    Reviewed April 24, 2025

    Customer service 10/10. They really helped me feel a sense of relief after being in debt for over 10 years! I felt helpless but now thanks to them I can see the finish line and able to create a savings! THANKS AGAIN!!!

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    Customer ServiceTechSales & MarketingStaffHonesty & Transparency

    Reviewed April 24, 2025

    I was honestly nervous about calling them but I'm really happy that I did. The agent I spoke with was straightforward, patient, and didn't make me fell judged at all. They broke everything down clearly and answered all of my questions without rushing me or pressuring me. For the first time in a very long time, I feel like I have a real plan to get out of this debt!!! I know there is a long road ahead but at least I know I'm moving in the right direction.

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    Staff

    Reviewed April 23, 2025

    Elizabeth ** is the Best helper in United Debt settlement. She was kind to help me with my problems. She is Awsome, best helper and was patient with what I had to say. The program is great to that I recomend people to check it out.

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    Customer ServiceRefunds & PayoutsRates

    Reviewed April 9, 2025

    Their policy was clearly that they wouldn't move forward on anything without a call from me and a call to verify I agreed with settlement. I did not, they took it on their own behalf to move forward and start to pay off debts! I received a letter from the creditor that had a report of what was paid. And NONE of this was approved from me? So they didn't pay any of them off in full as from a logical standpoint, you start with the smallest pay off in full and repeat! This wasn't done, they paid small amounts to several. One of which I stated on their recorded line that I had no interest in resolution of their debt. Save your money and pick a better option! I have used others, they kept their word and didn't just go ahead and spend your hard earned money as they saw fit! I needed the 2k to move out of townhouse as I have a shattered leg from an accident and now am completely unable to use anything, but those crooks got their 25% and that's their only goal!

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    United Debt Settlement Company Information

    Company Name:
    United Debt Settlement
    Address:
    240 W37th St Suite 400
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10001
    Country:
    United States
    Website:
    unitedsettlement.com