United Debt Settlement

United Debt Settlement has been very cooperative with my needs as well as my asks. They've taken the time to go through additional details with me. When there were moments of me having more nerves, I was able to call in, mention what was happening and the reps were able to allow me to understand the situation. If I need to take a break, I'm able to take a break. They keep me updated as much as possible. I've had the opportunity to coincidentally get in contact with the same rep more than once. That provides some level of comfort. However, there are moments of when you call in and what they'll say is, "We can always call you back." But there isn't a particular timeframe on which they may call you back. There are moments of long wait times.

I was in a financial bind and I talked to a gentleman at United Debt, and he said they could help me get out of it over a period of a few years. So I said, “Okay, I’d give it a shot.” It's still costing me a fortune though. They’ve arranged to get my debt down, but I probably should have just paid it myself and not use this program. It ruins your credit too for quite a while. Other than that, United Debt did what they said they would do.

I love United Debt Settlement. I did a debt consolidation and the enrollment process was easy and very informative. The rep was able to explain the whole situation rather than trying to pitch me a fantasy saying, "This will be paid off completely in the next couple of weeks." I love the way they handle my debt situation, even though sometimes I have to push back the payments by a month. However, they are based in New York. So I understand that sometimes when I call, they don't pick up or the call drops. But they answer my emails pretty well and I was satisfied with that. Working with them also makes things a little easier on me to pay just one payment every month rather than pay multiple payments.

First and foremost, my husband and I would like to recognize Ben **!! Ben assisted my husband and I in our new beginning to overcome our debt solutions!!! Ben went over and beyond all expectations and gave us all the tools to solve our debt and to begin to have a better future one day at a time!!! As many know, this process is not easy. Fortunately, we had the extreme pleasure of working with Ben **!! He made the process very manageable. He is extremely knowledgeable, thorough and most of ALL PATIENT!! We will definitely recommend United Debt Settlement and of course Ben to anyone that may be looking for a company that would assist in resolving financial matters!!

Most of my experience with United Debt was fine. After a point, it became a little disappointing. In the beginning, I was told what the program was going to cost me over the life of the program. I was able to pay it off early because of some unexpected funds that came through. I asked for a payoff amount. When I got the payoff amount, I was told that it may or may not cover. At that point, I was paying more than what was projected at the beginning of the program. In addition to that, I had several creditors that I pulled out of the program. I came back, and then had some representatives come back to me later on and say, "We need additional funds to finish these last creditors."

My experience with them was good. One time, I was running short on money, so they even let me take a month off to do what I had to do. They were understanding and very good to work with. They seemed happy to do it. They were als right on time and were very available. They did quickly what they said they were gonna do.

The representative that helped my mom Mrs. Mary ** was Miss **. She was an absolute pleasure to work with. She made us feel like we were the most important case she was dealing with. She represented United Settlement in a most professional and compassion manner. Well done Miss **!

Working with them has been very good. The program is working fine and I'm happy to get rid of some of my debts. It's not too difficult to contact reps. They have experience and they know what they are doing. They worked well with us on the payment plan. We negotiated about the amounts and in the beginning, they gave me an extension if I paid a little less or a little more, but I just tell them what I was comfortable with every month. I'm happy with them and I definitely recommend for you to deal with these people.

I'm close to completing the program with United Debt. They're great at settling my accounts but on the customer service level like trying to get information, they're not that great. I feel like the customer portals should have more information in terms of where the money is going like what payments have been out. I usually have to email them. It would be good to have that on the website at all times so that you can always check that.

Working with them really helped me a lot. I'm a hairstylist and because of the pandemic, I lost a lot of my clients. They lent me 2000 and I went making $700 a month in credit card payments to 183. It relieved my stress. Communication was great and everybody was really sweet. They made me feel important. I was beyond satisfied.