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United Debt Settlement Reviews

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About United Debt Settlement

United Debt Settlement, also known as United Settlement, is a debt relief company. It was founded by Marcel Bluvstein and Gabriel Gorelik in 2016, and it's based in New York City. United Debt Settlement provides debt settlement, debt consolidation and credit counseling. Its employees have all gone through training from the International Association of Professional Debt Arbitrators (IAPDA), and the company’s fees are based on the debt enrolled.

Pros
  • Offers structured debt settlement program
  • Employs certified debt specialists
  • Shares examples of past settlements
Cons
  • Availability may vary by state
  • Does not work with secured debt

United Debt Settlement Reviews

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    Page 4 Reviews 235 - 435
    Customer ServiceStaff

    Reviewed Feb. 14, 2026

    Was very pleased with the service and with Gaige. Thank you for calling me back. My experience was good. I don't know what else to say. Gaige was very helpful.

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    Staff

    Reviewed Feb. 14, 2026

    Has was wonderful! So helpful in explaining the process to me how it works, when then money will be pulled. Very knowledgeable about the program, very thorough. Thanks Hass.

    Kris **

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    Customer ServiceStaff

    Reviewed Feb. 13, 2026

    I was drowning in debt, felt like I was breathing through a straw for air! When I called hoping for a lifeline Renee was my agent, she instantly gave me hope! So personal for the first time in years I knew I could live again instead of just existing. If you're reading this and feel like I did, please trust you have found a team of professionals who will give you back your peace of mind and hope for the future! Melissa **

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    PricePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Feb. 13, 2026

    United Debt Relief Program was an asset to our financial needs. The staff is punctual and professional. They explain how the process work and gathered all my debts that was hindering my credit score and finances such as loans, charge off etc. The information is gathered then the company set up a debt relief plan that is based on a more comfortable and affordable plan once a month for all of my loans in one payment. The lenders are paid off without the extra interest charges that was attach to my loans by the Debt Relief Program.

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    Staff

    Reviewed Feb. 10, 2026

    Jesse was our rep to answer a ton of questions and decisions we had to make on our side of the process. We took our time to discuss this solution and pray about what to do. Jesse was very patient and worked with us through every question and new decision.

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    Reviewed Feb. 7, 2026

    It has been a great time talking with each one of you.. It was my pleasure speaking with each everyone. I appreciate that everything was told to me very well. THANK YOU EVERYONE.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2026

    My experience was amazingly successful from the start to the end. Started with Samuel who enrolled me in the program, he was very knowledgeable and answered all my questions during the call. As well, the second agent who I spoke with W. ** who assisted me in this process and guided me to navigate how to get the setup online. I feel relieved to know that I called united settlement services to get help with my finances. Thank you so much!! Highly recommend it!

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    Customer ServiceStaff

    Reviewed Feb. 6, 2026

    I am so happy to gave my case to your company. They are so friendly and helpful! Always answer you call and email. I appreciate their wellness of helped too many people whom are suffered from hardship! Thank you!🙏

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    Customer ServiceStaff

    Reviewed Feb. 6, 2026

    James was amazing! The process was so easy, and I am so glad I went ahead with this option. James walked me through all the steps, made sure to include all debts, and gave me helpful information to protect myself. Call TODAY!

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    Customer ServiceStaff

    Reviewed Feb. 5, 2026

    The customer service with Gary was so amazing. He took his time. I don't understand everything because I'm really from another country but he was so patient and explained everything so nicely. Thank you Gary.

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 4, 2026

    Emin and Winsmar helped me realize I have a way forward and saved me 1200 a month in payment. I truly feel a weight lifted off my shoulders and can’t wait to work with this company in the years to come.

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    Staff

    Reviewed Feb. 4, 2026

    I had an excellent experience with United Debt Settlement. From the very beginning, their team was professional, patient, and genuinely caring. They took the time to clearly explain my options and walked me through every step of the debt settlement process, which made a stressful situation feel manageable and under control.

    What truly stood out was how responsive and supportive they were whenever I had questions or concerns. I never felt rushed or judged—only supported. Thanks to their guidance, I now have a clear plan to settle my debts and move toward financial stability with confidence. I highly recommend United Debt Settlement to anyone feeling overwhelmed by debt and looking for a trustworthy company that truly puts their clients first.

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    Customer ServiceStaffRates

    Reviewed Jan. 30, 2026

    I had a great experience working with United Settlement. From the very first call, their team was professional, knowledgeable, and genuinely interested in helping me get my debt under control. They took the time to explain every step of the process clearly and made sure I understood all my options. Communication was consistent — I always knew what was happening with my account and felt supported throughout the entire journey. Thanks to their expertise and dedication, I was able to make real progress toward becoming debt free, which has truly relieved so much stress from my life. Highly recommend their debt relief services!

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    Rates

    Reviewed Jan. 30, 2026

    United Debt saved me over 30% on my principal debt balance and enrolled me on 0% interest and I was able to get out of debt in less than 3 years. Without them, I would’ve been continuing to pay monthly towards interest where now it was all going to principal balance. I am so happy with my results and now my credit score is 700!

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    Staff

    Reviewed Jan. 30, 2026

    I had a great experience with United Settlement. The enrolling agent was very compassionate and patience with explaining the program in detail. It was my first time looking into getting my debt resolved and it was made seamless. United Settlement made me feel like family.

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    Staff

    Reviewed Jan. 30, 2026

    I had a great experience with United Settlement. They were very professional in helping me with my debts. I was very stressed and they made everything much easier for me.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Jan. 14, 2026

    UDS has proven to be efficient and prompt in lowering my debt. They keep me up to date on everything. The price is fair in lowering my debt. I found the staff to exhibit the utmost pleasant customer service.

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    Sales & MarketingStaff

    Reviewed Jan. 12, 2026

    I had been with 2 debt consolidation companies before I discovered United Debt Settlement. Talking with Brian **, I just knew that I could totally trust him for what he was promising to help me with. And I wasn’t disappointed. He excellently delivered in his promise. In only a couple of weeks, he got one or 2 accounts settled with huge discounts. I’m beyond words to describe how United Debt Settlement gave me the peace and confidence that my credit score will bounce back. Thank you so much, Brian. You deserve to be promoted.

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    Staff

    Reviewed Jan. 7, 2026

    Settled all my outstanding debt except Bank of America after 5 years no progress even after offering to pay account in full. Chose to close account because of B of A inability to work with me or them.

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    Punctuality & Speed

    Reviewed Dec. 4, 2025

    Working with United has been Great!!! All of the details were clearly presented and any questions answered… I achieved results quickly and I am very happy with them!!!! They also offered me the support and encouragement that I needed to move forward to alleviate my credit issues …

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 31, 2025

    Early afternoon on July 31, 2025, I was able to speak with Mr. ** over the phone who is employed by United Settlement. He was polite and easy to understand even with a distinct dialect. I explained my situation with a creditor and he completely understood and my situation was made so much easier and made me more comfortable. Very professional and caring. Thank you Mr. **. Robert

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    PriceStaffRates

    Reviewed July 10, 2025

    I highly recommend this company. They gave me my life back and a peace of mind at my age was very needed so I can sleep at night. Great staff. Price was all around perfect. THANK YOU MUCH. I can't tell you the relief

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    Reviewed July 9, 2025

    United settlement saved me from financial ruin and having to file bankruptcy. I’ve had debts looming over my head for the last 13 years, I felt lost like I would stay in debt until I passed, luckily I found united settlement and they were able to have all my debts settled within 4 years!!!! If it wasn’t for them I wouldn’t know where I would be, Thank you United!

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    Customer ServiceStaff

    Reviewed July 9, 2025

    Love United Debt Settlement. From day one they have been on top of my financial debt and always making sure I am aware of everything that goes on, on my account. I recently needed some help with my online portal and they walk-me thru the whole process. The support I receive was thorough and efficient. It only took one call to assist me which I love. I can definitely recommend their services.

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    Customer ServiceStaff

    Reviewed July 9, 2025

    I’m very satisfied with the customer service at United Settlement. They were patient and nice to me. Unlike the other company I enrolled with who just wanted my money. They rescued me from that company.

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    StaffBilling

    Reviewed July 9, 2025

    I had a wonderful experience with UDS. Their friendly and knowledgeable team made the debt consolidation process easy and stress-free. They clearly explained my options and helped me create a plan that lowered my monthly payments. Thanks to their support, I feel much more in control of my finances. I'd definitely recommend UDS to anyone considering debt consolidation!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 27, 2025

    I'm writing this review mainly to shout out Mark in the customer service department. He helped me big time when I found myself in a pinch being able to make my scheduled payments. By listening to my issue, he was able to provide a solution by working with necessary managers and creating a realistic plan for myself while I navigate this hiccup in the road. Overall, I've had a pleasant experience working with United Settlement. I've fallen on hard times financially and even while being laid off and trying to make ends meet, they've been able to work with me and assist with making my scheduled payments. Not to mention, they're saving me a lot of money through their negotiations with my creditors.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 26, 2025

    United Settlement is amazing! The team truly looks out for the customer and helps you reach your goals. Communication is always clear, and they’re quick to answer questions with professionalism and kindness. I'm very thankful for their support and highly recommend them!

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    Customer ServiceStaff

    Reviewed June 26, 2025

    I had the pleasure of speaking with Amparo from United Debt Settlement Program today, and I cannot express enough how helpful and supportive they were. The agent I spoke with was not only knowledgeable and professional, but also incredibly kind and patient. They took the time to clearly explain every step of the process, answered all of my questions thoroughly, and made what initially felt like an overwhelming situation much more manageable.

    What stood out the most was their compassion. It was clear they genuinely cared about helping me get back on track financially. I felt listened to, respected, and never judged. That level of empathy made a huge difference. Thanks to their guidance, I now feel more confident about moving forward with the program. I’m truly grateful for the positive experience and excellent customer service. Thank you for making a difficult time feel a little lighter.

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    Billing

    Reviewed June 25, 2025

    This company is horrible! I have made 21 payments and only 3 payments have been made towards the credit cards. They simply just take your money and run when I could have just paid off the card by now.

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    Staff

    Reviewed June 19, 2025

    This company has done an amazing job handling my debt. I was a bit embarrassed when signing up for the program but the people who handled my account were super friendly and did not make me feel judged at all. I never thought I’d be in control of my finances again. I truly appreciate these guys.

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    Staff

    Reviewed June 19, 2025

    So, I normally don't write reviews, but I just had to this time. After drowning in debt with no way out, United Debt Settlement swooped in and saved the day! This company and their team go out of their way to address all my fears and concerns with regard to my debt. I'm able to finally live my life without having to worry about an ever-increasing mountain of debt that I can't get out of. United rocks!

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    StaffBilling

    Reviewed June 19, 2025

    Had a great experience with this company. They helped me pay off my debts sooner than expected and lowered my monthly payments to the creditors. Would definitely recommend them if you need help with paying off debt.

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    Customer ServiceStaff

    Reviewed June 11, 2025

    United Debt Settlement it’s a very good professional company who not only helped me to understand the process but it’s very understanding of my hardship. From the enrollment process to customer service the procedure was top class.

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    Staff

    Reviewed June 10, 2025

    I was a little wary about doing this program at first, but, after going through with the enrolling process and their representatives taking to speak with me, I feel confident that I've made the right choice.

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    Customer ServiceSales & MarketingBilling

    Reviewed June 4, 2025

    When Adrian ** first called me I was a bit skeptical about the trustworthiness of United Settlement. I have been scammed, robbed, and targeted as a senior so many times that I thought perhaps this is just one more call to extract information. However my fears were allayed when Adrian assured me that I did indeed have good news today. He said that I had been loyal in my payments during this process and that good things were happening now in reducing my debt. The reason that changed my negative thoughts was that Adrian explained exactly how the program worked and how the debt was really coming down. I did get good news today and I highly recommend United Settlement as a trustworthy Company to get your debt down..

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    Reviewed May 30, 2025

    United Settlement allowed me to have a positive and life-changing experience over the time they advocated for me. Maneuvering financial difficulties is tough for most people, especially when there seems to be no end in sight. Thanks to all the wonderful people at United Settlement, I am now debt-free and moving on in my life. I encourage anyone who is struggling to find that light at the end of the tunnel to team up with United Settlement! Thanks to the entire team at United Settlement!!

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    StaffTransparency

    Reviewed May 30, 2025

    I can’t thank United Debt Settlement enough for helping me take control of my finances. From the very beginning, their team was professional, compassionate, and transparent about the entire process. They walked me through every step, answered all of my questions, and made sure I understood exactly what to expect.

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    StaffTransparency

    Reviewed May 29, 2025

    Spoke with numerous representatives here in regards to my debt to get a better understanding of my situation and the options I have. They were nothing but informative and transparent. I lacked some insight into my situation but they showed nothing but patience and perception.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 29, 2025

    United Debt Settlement was extremely helpful in handling the credit card debt that I owed. They were quick to make negotiations with my creditors and get settlements. They were also easy to get a hold of and they answered my questions and concerns promptly via email and phone. I would recommend United Debt Settlement to anyone who is struggling with credit card debt. They will also advise that while they are working with to not open any additional credit cards which is very good advice. United Debt Settlement was a blessing to me and they really helped me a lot.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 22, 2025

    United Settlement has been a lifesaver for me. I was so overwhelmed by my debt and didn't know where to start. After talking with them, I finally feel like I have a plan and can breathe again. They explained everything clearly and never made me feel embarrassed or pressured. By the end of the call I actually felt empowered and excited about my financial future. My agent was so patient and answered the countless questions I had. She took her time and made sure I understood everything. I have had a few more questions come up since our initial call and they have been quick to respond and super friendly. I’m so thankful I found United Settlement. If you’re struggling with debt and want a company that actually cares and knows what they’re doing, I highly recommend them.

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    StaffBilling

    Reviewed May 22, 2025

    I reached out to United Settlement after struggling to keep up with my minimum payments and starting to fall behind. The agent was very helpful and explained the program in detail which made me feel comfortable. He was a pleasure work with.

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    Staff

    Reviewed May 16, 2025

    Melody ** was the lady who helped me. She answered all my questions and even answered some questions that I was gonna ask her before I could. She was courteous and nice and she was efficient at her job. Thanks.

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    Staff

    Reviewed May 14, 2025

    She was so very kind and compassionate. It was like I was talking to one of my family. She is the best person that has ever helped me. I would love to meet her just to tell her thanks!!!! Great job sweetheart. Always keep the faith!!!!

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    Staff

    Reviewed May 14, 2025

    I have been dealing with United Settlement for almost 2 years. From the beginning until now it was been a pleasure dealing with all of the staff members. Great personnel to work with. No words to describe

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    Staff

    Reviewed May 14, 2025

    Melody ** helped answer some questions I had with a settlement void on my account. I am very happy with her support! At this time, I have no further questions remaining. Melody was very receptive to my concerns and assured me that my account was in good standing.

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    Customer ServiceStaffBilling

    Reviewed May 13, 2025

    When I called initially I was being overwhelmed with my minimum payments on all of my accounts but after speaking with United and they were able to cut my monthly payment down by more than half as well as already seeing amazing results just a few months into the program! I highly recommend them and I’m glad to be getting the help I desperately needed.

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    Customer ServiceStaffBilling

    Reviewed May 13, 2025

    I was at the end of my rope with no light at the end of the tunnel when I called into United Debt Settlement. The process was super simple and everyone was very professional and answered all my questions. I was hesitant at first but they really made me feel comfortable and everyone I've talked to has been very kind. I'm 6 months in and have already seen a few settlements with negotiations underway with the rest of my accounts and my monthly payments went from over $800/month's down to $420. I can't recommend them enough.

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    Customer ServiceRefunds & PayoutsStaffBillingRatesTransparency

    Reviewed May 13, 2025

    I must say I was very nervous at the beginning, but as I went through the process with the agent they were able to explain everything thoroughly for me. Every time I asked a question, he answered me directly and that is greatly appreciated. I tried other companies, and no one was as transparent as United Settlement. They made sure I knew exactly how much I was paying back and how this program really works. Their service fee was a lot less than the competitors and their program is Federally regulated, which sets me at ease.

    The main selling point for me was that they do not collect their fees up front and that is exactly what I wanted, instead they have to start getting job done before the company profits. They also double checked with me to make sure I understood everything rather than just put pressure on me to enroll. They are very responsive when I called in to ask a question and that is rare with the world of automated technology. Look no further because this a real company that actually cares and wants to help you become debt free. Thank you for a great experience! This really is going to help me put my family in a much better place financially, finally I can be stress free and not have to worry about how I'm going to pay these high interest credit cards!

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    StaffBilling

    Reviewed May 12, 2025

    If you are looking for help paying off your debts, look no further than UDS!! They were able to make my monthly payment lower and enable me to get my credit cards paid off much quicker than I would have otherwise. I have been with them since November and they already have multiple accounts resolved! Absolutely amazing results and I would recommend this service to anyone!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 8, 2025

    I was extremely nervous about getting help with my debt so I spoke with a rep and he told me to take a look at the reviews on Google just so I felt more comfortable with giving my info and getting help. I called back after reading the countless positive reviews and the agent explained in detail how the program works and he answered all my doubts. I have been struggling with my debt but he made me feel confident and showed me the numbers and gave me the confidence to get started on my credit and think long term results vs quick results and I am 1,000% happy with my results after the call. I highly recommend using UDS and getting the help you need.

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    Customer ServiceStaff

    Reviewed May 8, 2025

    I signed up in 2024, and it’s going great. Ana helped me enroll after I went through a difficult time. The customer service has been great, they are always there to answer my questions and work with me. Highly recommend the UDS team!

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    StaffTransparencyHonesty & Transparency

    Reviewed May 8, 2025

    I had an excellent experience working with UDS. From the very beginning, their team was professional, patient, and truly focused on helping me understand my options. They walked me through every step of the process and kept me informed with timely updates. What impressed me the most was how dedicated they were to finding a solution that fit my specific situation. Thanks to their help, I finally feel in control of my finances and can see a path forward. I would highly recommend to anyone who needs honest guidance and real results. Thank you for everything!

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    StaffRates

    Reviewed May 7, 2025

    Working with UDS has changed my life. The whole experience has given me the ability to sleep better at night knowing that I have a set date of being debt free. I felt as if I had no way out dealing with the high interest applied from creditors and now I no longer have any concerns. I recommend UDS to anyone who need help or felt how I felt.

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    Customer ServiceStaff

    Reviewed April 24, 2025

    Customer service 10/10. They really helped me feel a sense of relief after being in debt for over 10 years! I felt helpless but now thanks to them I can see the finish line and able to create a savings! THANKS AGAIN!!!

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    StaffRatesHonesty & Transparency

    Reviewed April 24, 2025

    I've been with United Settlement for almost two years now, and it’s truly been one of the best financial decisions I’ve ever made. At first, I was skeptical—when I found them online, I worried they might be just another company with high interest rates or hidden fees. But after speaking with several agents and understanding how the process worked, I decided to take a chance and begin the debt consolidation journey.

    The first six months were definitely a bit challenging, but things started to fall into place after that. Slowly but surely, I’ve been able to settle my accounts through the program, and my credit score has started to improve again. I'm genuinely thankful for all the support I've received along the way. Thank you, United Settlement.

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    Customer ServiceTechSales & MarketingStaffHonesty & Transparency

    Reviewed April 24, 2025

    I was honestly nervous about calling them but I'm really happy that I did. The agent I spoke with was straightforward, patient, and didn't make me fell judged at all. They broke everything down clearly and answered all of my questions without rushing me or pressuring me. For the first time in a very long time, I feel like I have a real plan to get out of this debt!!! I know there is a long road ahead but at least I know I'm moving in the right direction.

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    Staff

    Reviewed April 23, 2025

    Elizabeth ** is the Best helper in United Debt settlement. She was kind to help me with my problems. She is Awsome, best helper and was patient with what I had to say. The program is great to that I recomend people to check it out.

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    Customer ServiceRefunds & PayoutsRates

    Reviewed April 9, 2025

    Their policy was clearly that they wouldn't move forward on anything without a call from me and a call to verify I agreed with settlement. I did not, they took it on their own behalf to move forward and start to pay off debts! I received a letter from the creditor that had a report of what was paid. And NONE of this was approved from me? So they didn't pay any of them off in full as from a logical standpoint, you start with the smallest pay off in full and repeat! This wasn't done, they paid small amounts to several. One of which I stated on their recorded line that I had no interest in resolution of their debt. Save your money and pick a better option! I have used others, they kept their word and didn't just go ahead and spend your hard earned money as they saw fit! I needed the 2k to move out of townhouse as I have a shattered leg from an accident and now am completely unable to use anything, but those crooks got their 25% and that's their only goal!

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    Reviewed March 21, 2025

    This company is horrible to work with. They can only focus on one account at a time and then they don't even do a good job at that. Out of $3970.01 paid to the company, only $1944.00 has been paid to creditor. They have kept the rest of the money for "their fees" I am assuming. Big mistake to use them! Very disappointed.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Nov. 29, 2024

    We are in the early stages and thus far the customer service has been outstanding the explanations on how the process is planned out for each individual. I’m very pleased that I made a choice to go with United Debt Settlement.

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    Customer ServiceTransparency

    Reviewed Oct. 10, 2024

    I have had nothing but great service, customer service keeps me updated on my progress of my accounts. I would recommend them to my friends and family. Never had nothing but great service from day one.

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    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Aug. 30, 2024

    They took my of 3100 then made up a story about 25% fee and was told so you would only get a refund of 516 that I never received. I have been getting the runaround since. They always say we get the person In charge of the account to call and they never do or when they do they say we going to take care of it with no results and no refund.

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    Staff

    Reviewed April 17, 2024

    UnitedSettlement delivered top-notch, friendly, and professional service, attentively guiding me through the process. Thanks to their support and negotiations, I've achieved freedom from debt—such a relief!

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    Customer ServiceTechSales & MarketingPriceBillingRatesResolution

    Reviewed March 29, 2024

    So where do I start. I’m at almost 3 years of paying. Started off with 3 credit cards, after a year I got a notice that said they couldn’t settle one of the credit cards because of the state that it was in. Which was Washington state. So down to 2. They got those settled, and after I had paid both of them half way off, the company's payments stopped going through for one of them. The bank canceled the contract, and I have spent the last 8 months calling them to figure out the next plan. I’m 2 payments away from being done and have called probably 30 times.

    Every single time I talk to a new person, and eventually it got escalated to a guy named Vin. He then emailed me back and forth for a few months and promised me I wasn’t going to have to pay any more money, and then ghosted a few months ago. So now I’m still trying to get one of the cards settled when I’m supposed to be done with the plan. Save your money and stress and just deal with the credit company yourself. The communication with this company is absolutely terrible. At this point I’m going to have 1 of 3 cards settled at a discount. The other is going to be full price.

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    Customer ServiceMaintenanceStaffBillingRates

    Reviewed Sept. 10, 2023

    I'm actively enrolled in United Debt Settlement. The enrollment process involved me sharing lines of credit that had opened and signing some things. The program broke down payments. They first collected everything into one payment that I pay altogether, and then also has made it more spread out over time without collecting too much more interest that would have me paying forever. If I am having trouble making a payment or if I need to change things, I call them up and they're able to try to work with me and break down payments differently. Everyone's very friendly and somewhat knowledgeable. If they don't know all the answers, they seem eager and willing to go figure out the answer for you as to the issue at hand. They will find out the answer and work with me the best they can to make it work for me. I was trying to get the best deal when they're actively trying to negotiate with the debtors.

    Now that I am paying down the last of the debt that I owe, I hope there was a way to bring the negotiation back to the table somehow. Other than that, the quality of the service is good. It has provided me the structure to see the light at the end of the tunnel. United Debt is a good program to get into if you have a long-term goal of getting rid of debt and are okay with bottoming out your credit for a little while.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Amanda,

    It's great to hear that you've had a positive experience with United Debt Settlement and that we have been responsive to your needs throughout your enrollment in the program.

    The way we brake down your payments into one manageable sum and spread it out over time while minimizing additional interest is a thoughtful approach to helping you become debt-free without prolonged financial burden.

    It's reassuring to know that our customer service team is friendly and willing to assist, even if they don't have all the answers immediately. Our commitment to finding solutions and working with you to achieve the best possible outcome in debt negotiations is a valuable aspect of our service.

    Keep up the good work in pursuing the best deal with their help, and it's encouraging to hear that United Debt Settlement is making a positive impact on your financial journey.

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    Punctuality & SpeedStaffBillingRates

    Reviewed Sept. 8, 2023

    United Debt Settlement was the first one to be most hands-on. They helped me get it back on track financial-wise. And they also helped me settle with my credit card that had outrageous interest. The rep was very customer friendly, quick turnaround time on anything I needed. They matched to what I was able to afford at the time. And even though I've had additional settlements come up simultaneously, they were still able to work within my means. It has been all a good experience. I utilize credit cards less, made better financial decisions than I did when I was younger.

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    Response from United Debt Settlement

    Hi Christopher,

    It's fantastic to hear about your positive experience with United Debt Settlement! It sounds like we played a pivotal role in helping you regain control of your finances and settle your credit card debt with outrageous interest rates. Our hands-on approach, customer-friendly representatives, and quick turnaround time clearly made a significant difference in your financial journey.

    Your commitment to utilizing credit cards less and making better financial decisions is commendable. It's clear that you've learned valuable lessons and have taken proactive steps toward a more stable financial future. Keep up the great work, and thank you for sharing your positive experience with United Debt Settlement!

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    Customer ServiceContract & TermsPriceOnline & AppRefunds & Payouts

    Reviewed Aug. 20, 2023

    I called United Debt Settlement. They went through the whole process of everything they do. They talked about what they charge and how they do it based on their income and whatever your debt is. It was simple and straightforward. You pay them a monthly fee, and then they put your money in escrow. Then they negotiate the settlement fees with the other companies. Based on the settlement agreement, they pay them off. I'm pretty much done with them and it's already been effective. There was a time period that their website was down for about a month. But they let me know it was down.

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    Response from United Debt Settlement

    Hi Shawn,

    It sounds like your experience with United Debt Settlement was characterized by transparency and simplicity, which is essential when dealing with financial matters. Their clear explanation of the process, including the breakdown of our fees and how they manage your debt, helps build trust and understanding between you and the company.

    The method of putting your money in escrow and negotiating settlement fees on your behalf showcases a systematic approach to resolving your debt situation. It's great to hear that you're nearing the end of your journey and that you're already seeing effective results from our combined efforts.

    While the temporary website downtime might have been a minor inconvenience, it's a positive sign that they promptly informed you about the situation. Effective communication like this ensures that you're kept informed and demonstrates their commitment to maintaining a smooth and reliable service.

    Overall, it sounds like you've had a positive experience with United Debt Settlement, and you're on your way to achieving your financial goals with our combined assistance. Your story serves as a reminder of the importance of working with reputable professionals who communicate openly and deliver on our promises. If you have any more updates or financial achievements in the future, feel free to share!

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    Customer ServicePriceStaffBillingRates

    Reviewed Aug. 19, 2023

    The guy that I originally talked to from United Debt Settlement was very understanding and patient. I had $20,000 of credit card debt after my divorce. I was just looking to get rid of it as easy and as cheap as possible. United Debt Settlement gave me the best advice, which was just to hold off on the debt consolidation and get all that squared away because my credit will go down until it goes back up. Three months went by, and he didn't even call me once. After I got everything sorted out, I reached back out to the guy that originally called me and gave me all the advice. Then I set it all up and signed up that day. United Debt Settlement was able to help out. It was like a permanent payment plan and then 0% interest. They let me choose what day works best for me and I chose once a month on the same date, which is the 1st. I have it on an automatic payment system and I'm about 75% done.

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    Response from United Debt Settlement

    Hi Tyler,

    It sounds like you had a positive experience with United Debt Settlement, and it's great to hear that we provided you with understanding and patient guidance throughout your debt consolidation journey. Dealing with credit card debt after a significant life event like a divorce can be challenging, and it's admirable that you sought a solution to manage your financial situation efficiently.

    The advice to wait and get things sorted out before pursuing debt consolidation was clearly valuable, as it allowed you to make a more informed decision. It's also evident that their approach aligned with your best interests, given the positive impact it had on your credit score over time.

    Choosing a payment plan that suited your preferences, like the monthly automatic payment on the 1st of each month, demonstrates how United Debt Settlement worked with you to create a manageable and convenient arrangement. Reaching the 75% mark in your journey shows your dedication and discipline in following through with the plan.

    Keep up the excellent progress, and as you approach the final stages of your debt repayment, you're getting closer to achieving your goal of financial freedom. Your experience is a reminder that seeking professional guidance and making well-informed choices can lead to positive outcomes in managing your finances. If you have any other financial aspirations or need further assistance, don't hesitate to reach out.

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    Customer ServiceCoverageBillingHonesty & Transparency

    Reviewed Aug. 19, 2023

    I wanted to consolidate all my finances. I really want to have all this debt behind me before I retire. I made a phone call to United Debt Settlement and I told them all my debt that I wanted to put in the program. They told me the amount that they were gonna take out of my checking account each month. It sounded sufficient enough for me to pay off my debt over so many years so I went for it. I've been all right with them ever since. In May, I should be in my last payment. It's been a long road of four years. United Debt Settlement got my back covered. I've been keeping honest with them, paying them before the time, and doing all the things I need to do. Everything was pretty good.

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    Response from United Debt Settlement

    Hi Cole,

    It's fantastic to hear that you've taken proactive steps towards managing your finances and working towards a debt-free future. Consolidating your finances and having a clear plan in place is a commendable decision, especially as you approach retirement. It sounds like United Debt Settlement has been a reliable partner on this journey, helping you create a manageable repayment plan and guiding you throughout the process.

    Completing your debt payments in May and ending a four-year journey must feel incredibly satisfying. Your commitment to honesty and responsibility by making payments ahead of time reflects your dedication to achieving your financial goals. Keep up the great work, and as you continue down this path, you'll likely find even more peace of mind and stability in your financial situation. Your success story is an inspiration to others who may be facing similar challenges. If you have any further financial goals or questions, don't hesitate to seek advice and keep making informed choices.

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    Customer ServiceRefunds & Payouts

    Reviewed Aug. 17, 2023

    Working with United Debt was really easy. I called them up. They gave me their spiel and they told me what they were gonna do. Then I still wasn't sure about doing it. I was talking to their guy. He said, “I’ll call you back on Saturday. And if you wanna do it, that's fine. If not, that's fine. No pressure, no rush, no worries.” So far, everything's great. They pay back what the creditors will take for a minimum, and I haven't really had a hard time at all paying United Debt Settlement to get it done. It's taken a lot of the stress off. I just still struggle to sign into the website to figure out where I am in my debt payoff. It's hard to do.

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    Response from United Debt Settlement

    Hi Richard,

    It's fantastic to hear that your experience with United Debt has been smooth and stress-relieving. The fact that we've provided you with a clear explanation of our process and given you the space to make a decision at your own pace has made the journey easier for you.

    Dealing with debt can indeed be a daunting task, and it's great to know that United Debt Settlement has been able to alleviate some of the stress associated with it. Our commitment to negotiating with creditors on your behalf is clearly yielding positive results, and nothing makes us happier!

    Regarding the website login issue, technology hiccups can be frustrating, but I believe a quick call to our customer support should help you resolve the sign-in problem.

    All in all, it sounds like you're on a promising path towards managing and reducing your debt, thanks to your positive experience with United Debt. Remember, if you encounter any challenges along the way, our customer support will be there to guide you through. Keep up the great work and may your journey towards financial stability continue to be successful!

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    Customer Service

    Reviewed Aug. 2, 2023

    Their customer support was good. The only time I hear from them is when they're wanting to make a settlement with somebody. They talk to them. Then they call me and tell me what the thing is. I just okay or not okay it.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Raymond,

    Thank you for the kind words. We are here to help. Count on us to be available anytime!

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    Reviewed Aug. 2, 2023

    My debt was too much for me to handle. I worked with United Settlement and they were fine.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Elizabeth,

    Thank you for the kind words. We are here to help. Count on us to be available anytime. We can't wait for you to be debt free!

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    Customer ServiceStaff

    Reviewed July 19, 2023

    United Debt Settlement is more consistent in saying that they would stay in contact with me. Anytime they made any type of settlements with anybody, they would contact me. The rep broke things down and gave me an overview of how things would work. And that's what they've been doing. It takes the weight from a lot of the debt collectors calling me.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Kevin,

    Thank you for the kind words! Consistency is very important to us, we have to be on track and in line to when handling our clients debts. Our goal is to get you debt free and put you in a position to be financially successful. I will pass this message to our reps, I'm sure they will be delighted. Thnaks again for the great review.

    Verified purchase

    Reviewed July 19, 2023

    They were easy to work with. However, they never really sent me any paperwork on it. They just take their fee every month, and I haven't been able to get anything in writing from them. I also wanted to find out how much longer I had and get something in writing, but I never heard back from them. They could do a little better communicating. I'd like to get some paperwork and see where I stand.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Susan,

    Thank you for your review. This is very helpful and allows us to learn and ultimately become a better company. We will review your account and make sure everything is in line. Our goal is the same as yours - save you money and get you to become debt free!

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    Customer ServiceContract & TermsPriceStaffRatesHonesty & Transparency

    Reviewed July 18, 2023

    United Debt Settlement hasn't helped me much. They claimed they could get me out of debt in two years and save me lots of money. I went with them, it caused my credit score just one time to plunge 80 points, and I about had a heart attack. I had over $1,100 in a savings account type deal with them. They were hardly paying anything. And they got a marking accounts off. I picked some of the accounts back up and paid it off myself.

    Those two little accounts, they saved me a couple hundred dollars on. But that has been it. Everything else has been full price. I got aggravated and told them, "You ain't gonna save me no money. You're costing me money." They claimed that they dropped three accounts. And when I called and asked them, the guy told me, "When we contacted these creditors, they said your account's been paid off." I said, "Okay. I want a paid receipt. Because if they try to sue me, I would have that paid receipt and say, 'No. You said it's paid off.'" He said, "We can't get one." I felt like somebody lied and didn't wanna help.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Keith,

    Thank you for your review. This is very helpful and allows us to learn and ultimately become a better company. We will review your account and make sure everything is in line. Our goal is the same as yours - save you money and get you to become debt free!

    Verified purchase

    Reviewed July 18, 2023

    Enrolling was pretty easy. The service has been good so far.

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    United Debt Settlement
    Response from United Debt Settlement

    Thank you for the great review! We will continue to make the process easy until you are debt free!

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    TechPunctuality & SpeedStaffBilling

    Reviewed July 6, 2023

    Signing up with United Debt Settlement was a good experience but they’re not giving me a lot of details on the payment plan. They cannot do the settlement with one of the debts so, I’m paying the bank. That's $5,000 taken out of the settlement and my payment to United Debt should be less than what I pay right now. But I still pay the same thing and the rep said we would keep it that way to be shorter term. But they didn't tell me when it's gonna be done. The process takes too long. If I have a contract with them, I'm gonna pay that month. So I should not have to wait six months for them to start to do the settlement. But I referred a friend already who was doing the same thing.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Hani,

    Thank you for the review and information. I will pass this along to the correct department so you can be helped. You are correct and I see we are actively working on your account to get it negotiated as soon as possible. If you have any questions, please don't hesitate to reach out.

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    Online & AppStaffBilling

    Reviewed July 6, 2023

    It was good with the rep at United Debt Settlement. It was like having a conversation with a friend. The process was easy. It was done electronically, so there was no mailing back and forth. If I get documents in the mail from the credit card companies or anybody else concerning any of the accounts, I just upload it to their website and they take care of it. By the end of next year, we'll be done with it.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Darrin,

    That's fantastic to hear! At United Debt Settlement

    we strive to be positive, making it feel like a friendly conversation. Building a rapport with the person assisting you can definitely make the process more comfortable and reassuring.

    It's wonderful that by the end of next year, you will be done with the settlement process. Having a definite end in sight can provide a great sense of relief and motivation to stay on track with the plan.

    Best of luck, and here's to a debt-free future by the end of next year!

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    Customer ServiceStaff

    Reviewed June 22, 2023

    I consolidated my debt and I'm still in the process. They helped me with one claim and consolidated my Capital One. When I called with them, everything was clear.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Martha,

    Very happy to hear you are on your way to become debt free! As the program matures more accounts will settle. Thank you for the review!

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    Contract & TermsPriceStaffRates

    Reviewed June 21, 2023

    They contacted the people that I owe money to and worked out a settlement with each one. We came up with a price that I could afford monthly. I got to choose a date, which was really helpful, because I'm on Social Security, so we get paid once a month. I wanna make sure that the money's there all the time. The reps were very polite. They had the information that I needed and they were always ready to answer any questions I have. They've been doing a really good job. Their program has taken a lot of worry out.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Larry,

    I'm glad to hear that United Settlement was able to assist you in working out settlements with your creditors. It's important to find a payment plan that aligns with your monthly budget, and it's especially helpful that you could choose a specific date for payments to coincide with your Social Security payments.

    We strive to be polite, well-informed, and responsive to your inquiries is commendable. Having access to the necessary information and receiving prompt answers to your questions is crucial when dealing with financial matters. Their professionalism and dedication to customer service have clearly made a positive impact on your experience.

    It's wonderful to hear that our program has alleviated a significant amount of your worry. Managing debts can often be stressful, but with United Settlement's assistance, you have found a solution that brings you peace of mind. Remember to continue adhering to the agreed-upon payment plan, ensuring that the funds are available when needed.

    If you have any further questions or concerns, don't hesitate to reach out to United Settlement. we are committed to helping you, and I'm confident they will continue to provide the support you need. Best of luck as you work towards resolving your financial obligations!

    Verified purchase
    Staff

    Reviewed June 16, 2023

    United Debt Settlement has been quite wonderful. I enrolled for the consolidation program almost two years ago, and the rep went step by step. It was really good. The program works too. I'm in it for one more year, and they'd be right on time.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Cheryll,

    Thank you for the detailed and kind review! We are happy to help with people's debt, nothing makes us prouder!

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    Customer ServiceTechRefunds & PayoutsStaffBillingTransparency

    Reviewed June 15, 2023

    United Debt Settlement was vey helpful and answered the phone. There was only one account that was supposed to be settled and the rep told me I was only gonna make 36 payments. But they said I needed to pay more so they can settle the last account. They tried to extend two more months but it was only an estimate. I said if they wanted an estimate, I wouldn't settle. I argued with them and they complied. I told the person that I was closing the account and to send me back what’s left of my money and I’ll settle the last account myself. I kept on calling every month. Then, they told me that I still owe 200. I wasn’t paying anything because I already talked to this lady, Fatima, and she said she would take care of it. In the end, I was satisfied. It's just that you have to be strict with them. You have to be on top of it, otherwise they screw you.

    I signed a contract with United Debt and I knew what I had in the bank. I never failed a payment and they never failed taking the payment. As long as you have the money and you comply with it, they're willing to help you. They used to take the money on the first and I never had an issue with them, like taking more or less. It was the same a month.

    Every time I call, the reps always answer. I told them to give me an update and they always do. They were very polite and civilized. As long as they were keeping part of the bargain, I didn't have an issue, until the end. I'm ready to retire from the army and my main concern was to be debt-free, which was why I did it. Otherwise, I wouldn't. I was in a lot of debt and I had the money to pay for it but I wouldn't be able to meet my goal unless I went with United Debt. The program impacted my life. I didn’t miss any payment but it was just never-ending. When they told me I had to make payments, I was a little upset. But if they help me, it’s fine. My credit is now at 700. Their program helped me because I'm debt-free and I'm happy. I will recommend United Debt to people but I will tell them to be on top of it.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Myrna,

    It sounds like your experience with United Debt Settlement had its ups and downs. While we were initially helpful and responsive, you encountered some challenges along the way. The miscommunication about the number of payments and the need for additional payments to settle the last account caused frustration, but you stood your ground and we eventually complied.

    There was also an issue regarding an outstanding balance that had been previously discussed with a representative. Despite these challenges, you were ultimately satisfied with the program, especially because it helped you achieve your goal of becoming debt-free.

    You emphasize the importance of being strict and staying on top of things when working with United Debt Settlement, and you credit the program for improving your credit score and bringing you financial relief. Overall, you would recommend United Debt Settlement to others, but advise them to stay vigilant and proactive throughout the process.

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    Customer ServiceBilling

    Reviewed June 15, 2023

    I had to send them statements for everything, and then they contacted everybody else and told them what my payment was. It was easy. They told me how much it would be a month, and then they told me how it worked out. They also would always call me and make sure I was okay with the deal before they went ahead with it.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Shawn,

    It's great to hear that United Debt Settlement made the process of consolidating your debts easy and straightforward for you. Requiring you to send statements for everything is a thorough approach that helps ensure accuracy and transparency in the consolidation process.

    Our proactive approach in contacting your creditors and informing them about your payment arrangement is commendable. This saves you the effort and potential stress of having to negotiate with multiple parties on your own. By taking care of these communications on your behalf, United Debt Settlement helps streamline the process and ensures that everyone is aware of the agreed-upon payment terms.

    Our transparency and open communication are valuable in helping you understand the details of the agreement and how it aligns with your financial situation.

    We always reach out to you and confirm your approval before moving forward with any deal. This personalized approach demonstrates their dedication to involving you in the decision-making process and ensuring that you are comfortable with the terms before proceeding.

    Thank you for sharing your positive experience with United Debt Settlement. Our attention to detail, communication, and consideration for your input are all important factors that contribute to a smooth and satisfactory debt consolidation experience.

    Verified purchase
    StaffBilling

    Reviewed June 4, 2023

    I'm happy with United Debt so far. Their program has eliminated a lot of our debt. They took everything that I was trying to get rid of and turned it into them. They came up with a plan and told me what the payment was and figured we could handle it. Every time I've talked to the reps, they were really nice and helpful. I was very satisfied and I'd recommend them to anybody.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Ed,

    I'm thrilled to hear that you're happy with United Debt and that our program has been successful in eliminating a significant amount of your debt. It's great to know that we took all the debts you were trying to get rid of and developed a plan that worked for you. Having a clear payment plan that you can handle is essential for your financial stability and progress. I'm glad to hear that our representatives you interacted with were not only nice but also helpful, providing the support you needed throughout the process. Thank you for your recommendation, and if you have any further feedback or questions, please don't hesitate to share them.

    Verified purchase
    Staff

    Reviewed June 2, 2023

    United's reps explained a lot of stuff to me about what I needed to know and how things work. They're very understanding, good to work with, and will help you out. With their program, I got my credit where it needs to be. My credit score was in the 300s when I started, and now, it's almost 700.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Melanie,

    That's fantastic progress! I'm glad to hear that our representatives at United Settlement took the time to explain important information and how their program works. Understanding the process and having a supportive team by your side can make a significant difference in your journey towards improving your credit. It's great to know that they were understanding and easy to work with, providing the assistance you needed. Achieving a credit score improvement from the 300s to almost 700 is truly remarkable and demonstrates the positive impact of their program. Keep up the good work, and if you have any more questions or need further guidance, don't hesitate to reach out.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 2, 2023

    The rep I dealt with did most of the work during the process. I just had, in the beginning, a couple of my collectors calling me but United Debt took care of everything. I didn't have to go worrying about who's gonna call and everything goes to them. Working with them helped me a lot and I'd tell others to go with them.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Arlindo,

    I'm glad to hear that the representative you worked with at United Settlement took care of most of the work during the debt settlement process. It can be a significant relief when a professional team handles the negotiations and communication with collectors on your behalf. Having that peace of mind allows you to focus on other aspects of your life without worrying about constant calls from creditors. It's wonderful that working with United Settlement has been beneficial for you, and I appreciate your recommendation for others to consider their services. If you have any more feedback or questions, please feel free to share them.

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    StaffFollow-ThroughHonesty & Transparency

    Reviewed June 2, 2023

    It's been excellent with United Debt Settlement so far. It works for us. They're very helpful. They make things very clear. They're upfront and don't lie about anything. They're doing what they say they're gonna do. We're happy with them.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Donna,

    Thank you for taking the time to share your positive experience with United Debt Settlement. We're delighted to hear that your journey with us has been excellent thus far, and that our services are working well for you.

    One of our top priorities is to provide exceptional support to our clients, and we're thrilled to know that our team has been very helpful throughout the process. Clear communication is key, and we strive to make things transparent and easy to understand, ensuring that you are fully informed every step of the way.

    At United Debt Settlement, integrity is of utmost importance to us. We firmly believe in being upfront and honest, never misleading or lying about any aspect of our services. We understand the significance of trust in a financial partnership, and we are committed to doing exactly what we say we will do.

    Your satisfaction is our ultimate goal, and we are delighted to hear that you are happy with our services. Should you have any further questions or need any additional assistance, please do not hesitate to reach out. We are here to support you throughout your journey with United Debt Settlement.

    Thank you once again for your trust in us. We are grateful for the opportunity to serve you.

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed June 1, 2023

    They were very patient and understanding with us. They walked through everything that we wanted to consolidate and gave us advice on what the payments could be and options for that. Questions that I had, they answered thoroughly. Just very easy to work with. They always send an email and follow up with a phone call to let us know what's getting paid off. The communication's very good with them. At first, it hurts your credit. But as long as you're patient and continue to make payments with them, it, for sure, gives you relief from being in debt and it's worth it in the end.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Amy,

    It's fantastic to hear that United Debt Settlement provided you with such patient and understanding service. Their willingness to walk you through the consolidation process and provide advice on payment options demonstrates their commitment to helping you make informed decisions about your finances.

    We always take our time to thoroughly answer your questions to ensure that you have a clear understanding of the process and its implications. Their approachable nature and ease of working with them are commendable qualities that can greatly enhance the customer experience.

    The proactive communication from United Debt Settlement, including sending emails and following up with phone calls to keep you informed about what's being paid off, is a testament to our commitment to transparency and accountability. It's reassuring to know that they maintain regular contact to keep you updated on the progress of your debt settlement journey.

    While it's true that debt consolidation can initially impact your credit, your remark about the importance of patience and continued payments highlights an essential aspect of the process. By remaining patient and consistently making payments, you can experience relief from the burden of debt. Ultimately, the benefits of debt relief outweigh the initial impact on your credit score.

    Thank you for sharing your positive experience with United Debt Settlement. Our patience, understanding, thorough communication, and the relief they provide are all important factors to consider when seeking assistance with consolidating and managing your debt.

    Verified purchase
    Customer ServiceMaintenanceBillingLoan Process

    Reviewed May 31, 2023

    They took two cards and consolidated them and set me up on a monthly payment for three years. That reduced the payment at least by $350 a month. My debt will be paid off in five months. They've been great as well. There had been a couple of months where the money had been a little bit tighter. They were always able to push a payment to the last of the loan just to give a break, especially around the holidays. They're also always very pleasant on the phone for being the type of industry that they are. Also, they go to bat for me with the credit card company. It was a good relief not to have to worry about dealing with credit card companies anymore, that they step in and do that for me. I would definitely recommend United Debt Settlement.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Scott,

    I'm glad to hear that United Debt Settlement was able to provide you with a positive experience and help you manage your debt effectively. It's great that they consolidated your cards and set up a monthly payment plan that significantly reduced your monthly burden by $350. The fact that your debt will be paid off in just five months is impressive.

    It's also commendable that United Debt Settlement demonstrated flexibility during times when money was tighter, allowing you some breathing room by pushing payments to the end of the loan. Their willingness to accommodate you, especially during the holidays, shows their commitment to customer satisfaction.

    Furthermore, it's reassuring that United Debt Settlement handles communication and negotiations with credit card companies on your behalf. Not having to personally deal with credit card companies can be a significant relief, and their efforts to go to bat for you demonstrate their dedication to protecting your interests.

    Your positive experience with United Debt Settlement, including their pleasant demeanor and support over the phone, adds an extra layer of satisfaction. It's valuable to have a reliable partner who understands the challenges of the industry while maintaining a friendly and professional approach.

    Based on your endorsement and positive feedback, it seems like United Debt Settlement is a reputable and trustworthy company to consider for debt settlement services. Thank you for sharing your recommendation, and I hope your financial situation continues to improve.

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed May 22, 2023

    United Debt Settlement is pleasant to work with. The payment plan isn't ideal but they do the negotiations back and forth and so it's a fair deal. I could do it lower, but I need to pay more so I can get it paid off faster. They are hard to get in touch with if you have a question. You have to send an email, and sometimes you have to wait to hear back from them. They have a direct number, but you have to wait and wait on the phone.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Kimmy,

    Thank you for sharing your feedback about your experience with United Debt Settlement. I'm glad to hear that overall, we have been pleasant to work with and have been able to negotiate a fair deal for you. Negotiations can sometimes involve back and forth discussions to reach a mutually beneficial agreement.

    I understand that the payment plan may not be ideal for you, but it's commendable that you've chosen to prioritize paying off your debts faster by opting for a slightly higher payment. This shows your commitment to resolving your financial obligations promptly.

    I'm sorry to hear that it can be challenging to get in touch for questions and that there might be delays in their response time. Timely and accessible communication is important in maintaining a smooth and efficient process. We strive to be as quick as possible, although at times we just don't have the manpower. Know this - someone will always get back to you. Customer satisfaction is our number 1 priority.

    If you have any further questions or need assistance, please don't hesitate to let me know. We are here to help you.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed May 17, 2023

    I had accrued some unsecured debt. My grandson wrecked my car and that created a large debt. The loan that I had was secured by the car. The company didn't work with me with getting the right settlement that I should have gotten for the wrecked car so that put me in a bind everywhere. I wanted to get everything paid off. I didn't wanna leave anybody a hole in a bag. I needed help.

    I contacted United Debt Settlement and got with a nice young lady. She was the person I worked with originally. I probably didn't listen to some of what she said or I didn't ask enough questions in the beginning, but she was courteous in explaining the program. I was a little confused to start with. I realized that money had to accrue and I was assuming it wouldn't take quite so long for them to start paying off. I've been in the program for over a year now. Some of my debts are gonna be three or four years. I'm not even halfway through the program yet. I thought they said that it will be paid off in three years. But it's gonna be longer than that. One of my debtors is OneMain Financial and it's going to collections.

    I was not really happy with some of the people I talked with. I talked to a young man and I told him that I was getting calls from some of the creditors. He said, "I'm sorry, there's nothing we can do about that." I thought that they would help notify my debtors sooner as to what was going on. They haven't even given notification to some of the people yet. Some of the smaller debts like $500 United Debt Settlement is paying on. There were three of those. They have started paying one of the finance companies. But they didn't really notify anybody. Texas has some laws that other states don't have as far as creditors calling my friends and asking them to get in touch with me. That was embarrassing.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Eva,

    I'm sorry to hear about the difficulties you've faced with your car accident and the resulting debt. It's understandable that you sought help to manage your financial situation and ensure that all debts are addressed.

    It's important to have a clear understanding of the program terms and expectations from the beginning. While it seems there may have been some confusion or miscommunication about the timeline and the duration of the program, thank you for reaching out to United Debt Settlement directly to discuss your concerns and seek clarification on the expected timeline for paying off your debts.

    Regarding your debt with OneMain Financial going to collections, we should be able to settle that quickly.

    If you need any further assistance or have any additional questions, please don't hesitate to let us know. We're here to support you through this process and help in any way we can.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 16, 2023

    Ramon just spoke with me. He is calm, pleasant and knowledgeable. He answered my questions and concerns professionally and paid close attention to my questions. Great group of people to work with. They never make my concerns seem idle and spend their time explaining all I need to know.

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    United Debt Settlement
    Response from United Debt Settlement

    Thank you for sharing your positive experience with Ramon and the team! We're delighted to hear that Ramon provided calm, pleasant, and knowledgeable assistance to address your questions and concerns. Professionalism and attentiveness are important qualities to us, and we're glad that Ramon exemplified them during your interaction.

    We strive to ensure that your concerns are taken seriously and that we provide comprehensive explanations to address all your needs. It's great to hear that you feel supported and that your concerns are never dismissed as idle.

    If there's anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out. We're here to help and appreciate the opportunity to work with you. Thank you for your kind words and continued support!

    Verified purchase
    StaffBilling

    Reviewed May 13, 2023

    So far, my experience with them has been good. I had gotten in debt all of a sudden due to a stroke. They were courteous and informative. They told us what to expect and the process. They asked if I worked and how we make payments. I was impressed with their patience with me. We thought we had an issue come up when we had a fraud alert from our debit cards. We were getting to pay United Settlement and we missed the payment. They eased our mind on that. We explained what happened and they understood. I recommend them.

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    United Debt Settlement
    Response from United Debt Settlement

    Thank you for sharing your positive experience with us! We're glad to hear that your experience with United Settlement has been good so far. We understand that unexpected circumstances, such as a stroke, can lead to sudden debt, and we're here to provide support during such challenging times.

    We're delighted that our team was courteous, informative, and patient while guiding you through the process. We understand that life can present unexpected obstacles, and we're glad that we could ease your mind by understanding the situation and finding a resolution together.

    Thank you for recommending us! Your trust and satisfaction mean a lot to us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help and support you on your journey toward financial stability.

    Verified purchase
    Customer ServicePriceBilling

    Reviewed May 9, 2023

    I'm not happy with them. We started out paying the bill. They called back after months and said they needed more money, $100 more a month. We called a few months ago to find out how many more payments we got and we're up here in July. But they said, "You might have to go longer."

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    United Debt Settlement
    Response from United Debt Settlement

    I'm sorry to hear that you're not happy with your experience. It sounds like there may have been some miscommunication or confusion regarding the payment terms and the duration of the program. We apologize for any inconvenience this may have caused.

    Thank you for reaching out to United Settlement directly to discuss your specific situation and to clarify any discrepancies or uncertainties.

    If you need any further assistance or have any additional questions, please don't hesitate to let us know. We're here to help and support you in any way we can.

    Verified purchase
    StaffBilling

    Reviewed May 5, 2023

    The rep at United Debt Settlement was pretty nice and they've been flexible with the payments. In fact, I'm going to have to put them on hold for a little bit. I've had some issues and they're going to have to take a backburner for a month or two or three or four.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi James,

    It's good to hear that you had a positive experience working with us, and that we were flexible in working with you to create a payment plan that fits your needs.

    It's understandable that you may need to put your debt settlement program on hold for a period of time due to unexpected circumstances or financial difficulties. While it's important to prioritize paying off your debts, taking care of urgent financial matters should always come first.

    It's best to reach out to United Debt Settlement as soon as possible to inform them of your situation and work out a plan that works for both parties. We may be able to offer you options to temporarily pause or adjust your payments until you are able to resume the program.

    Communication is key in situations like these, so keeping us informed will help to maintain a positive relationship and avoid any potential negative consequences in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2023

    United Debt Settlement's program worked good so far. I told them the other stuff I had going on and we worked it out. I'm down 60%. They helped tremendously. They freed up some cash. Give them a call and see what they can offer you and help you out. They're good and understanding.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Earvin,

    Thank you for sharing your positive experience with our program. It's great to hear that we were able to work with you to address any concerns you had and that you've already made significant progress in reducing your debt.

    It's also good to know that we were able to free up some cash for you, which can make a big difference in helping you manage your finances.

    Overall, it sounds like the United Debt Settlement program was a good fit for you and that we were understanding and helpful throughout the process.

    I appreciate your recommendation. It's always helpful to hear about positive experiences with as it can provide hope and encouragement for those struggling with debt.

    Verified purchase
    Customer ServiceStaffCommunication

    Reviewed April 28, 2023

    The rep from United Debt Settlement was very informative, helpful, and patient. So far, the program has been great. I haven't had any complaints. They email me periodically to keep me informed of my progress and there's a website I can go to to check my progress and all that information. I'm almost finished, too. I would recommend United Debt if my friends needed the help.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Kathryn,

    It's great to hear that you had a positive experience with United Debt Settlement and that our program has been helpful for you. It's especially good to hear that the representative you worked with was informative, helpful, and patient in guiding you through the process.

    It's also reassuring that we have been keeping you updated on your progress and providing you with access to their website to check in on your status. These kinds of updates and transparency can go a long way in helping people feel more comfortable with the process of debt settlement.

    Lastly, it's wonderful that you would recommend United Debt Settlement to your friends if they needed help with debt. Personal recommendations can be very powerful, and it's clear that your positive experience has left a strong impression on you. Thank you for sharing your thoughts and experience with us.

    Verified purchase
    Staff

    Reviewed April 25, 2023

    The girl I worked with was spot on. She knew what she was talking about. She knew how to help me. So far, I've been with them for almost a year, and I have paid down the majority of my debt. My credit score has also gone up. My TransUnion was 430 and my Equifax was at 410. Right now, my TransUnion is almost 600 and my Equifax is 515. My credit’s been getting better with them.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Brandon,

    It's great to hear that you had a positive experience working with us. Our knowledge and expertise are evidently helpful in providing you with the guidance and support you needed to make progress in paying down your debt.

    It's also fantastic to see that the program has been successful in improving your credit score over the past year. It takes dedication and effort to pay down debt and improve your credit, so congratulations on your progress so far!

    Keep up the good work and continue to follow the plan and guidance that United Debt Settlement has provided to you. With continued commitment, you can achieve your financial goals and improve your credit score even further.

    Verified purchase
    Customer ServiceBilling

    Reviewed April 24, 2023

    Working with United Debt has been really good. I missed one payment because I lost the income. They offered to push back that one and the one that was coming up. They already got rid of one of my cards, we're working on the second one. But there’s an issue because they said they can't reach them so I have to be the one to call them.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Sheena,

    It's great to hear that you've had a positive experience working with United Debt so far. are always willing to work with you and provide some flexibility in your repayment plan. It's not uncommon for creditors to require direct communication from the debtor, so it's understandable that you may need to reach out to the second card issuer directly.

    If you're unsure about how to approach the situation, please contact us for guidance or support. Keep up the good work, and remember that taking steps towards resolving your debt is an important and positive step towards a healthier financial future.

    Verified purchase
    Customer Service

    Reviewed April 21, 2023

    I was able to speak with him. Very great customer service, attentive, good listener, over all it a beautiful to speak with him. The answer were always right to the point what I want to hear. I do not mind to speak with him again.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Edward,

    It's fantastic to hear that you had such a positive experience speaking with the customer service representative! It sounds like they provided excellent service, being attentive and a good listener, while also providing answers that were right to the point and met your needs. It's always great when customer service representatives can make a positive impression on their customers, and it's especially good to know that you wouldn't mind speaking with them again. Hopefully, this level of service continues to be maintained in the future, and you have similarly positive interactions with any other customer service representatives you may speak with.

    Thanks again,

    The United Team

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffBilling

    Reviewed April 20, 2023

    My main concern was if the monthly payment I would have to make would fit my income and United's reps took care of that quickly. And it was very easy to work with them. It wasn't long after submitting the forms that they'd tell me that they would take it all from there. I gave them information on prior debts and my personal income, this way they could work and try to balance with not only the income, but also the debt ratio. They asked me what my comfort zone would be as far as payments versus outside of the regular bills that I was submitting. This way I wasn't constantly strapped for cash. They got it to a point where all I had to do is tell them what my comfort zone was and what else was needed. And they worked with that.

    After the initial setup, I was sent a small amount of papers that went over different things. So if I couldn't even find it in those papers, I could always call. There are emails as well. I had to call them at one point because I had a question and it didn't take long to not only get through on the phone, but for them to also answer and tidy that up. All in all, United Debt Settlement is a very good option to go for.

    The process is still ongoing but overall, it's only taking little bit longer than the initial quote, but that's also due to negotiations with the other companies. So they were hoping to get better deals, but some companies aren't as easy to work with as others. Other than that, the program has simplified everything. Also, my monthly payments were going to be a lot higher but they were able to get them down to a manageable amount per month. And it's within a decent timeframe. The program is helping me take care of the debts that I had without all the stress and worry about how much would be coming out and if it was actually getting done.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Nicholas,

    It's great to hear that our representatives were able to address your concerns about the monthly payment and provided you with excellent service during the entire process. We pride ourselves on being very accommodating and worked closely with you to ensure that your monthly payment fit comfortably within your income and other financial obligations. I'm glad to hear that we took into account your comfort zone and worked with it, which resulted in a manageable monthly payment that was within a decent timeframe. It's good to know that they were available to answer your questions and address any concerns you had, both via phone and email.

    It's understandable that negotiations with other companies could take some time, but I'm glad to hear that United is working hard to get the best deals possible for you. It's great that the program has simplified everything and has helped take care of your debts without causing you undue stress or worry. It sounds like United Debt Settlement is a great option for anyone looking for assistance in managing their debt. I hope the rest of the process goes smoothly, and you're able to successfully complete the program!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 20, 2023

    The rep I talked to figured out what my total debt was and then he went over all the different options, what my payments would be a month, and how long it would be going on for. Every time I had a question or needed to reach out to him, I'd call and if I didn't get him right away, I'd leave a message. He'd give me a call right back and he was very prompt. They were able to get my payments down below what I was already paying and it would be a lot less time than what it would have been paying on it. One account wasn't settled for less and they were able to work with me and keep my payment right where they were.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Kimberly,

    It's great to hear that the representative you spoke with was able to provide you with excellent service and a thorough understanding of the debt relief options available to you. It sounds like we took the time to go over your total debt, your payment options, and the duration of the program, which gave you a clear understanding of what to expect.

    It's also good to know that it was easy to reach us, and we were very prompt in returning your calls when you needed to speak with us. It's reassuring to have someone who is responsive and reliable during the debt relief process.

    I'm glad to hear that United Debt Settlement was able to lower your monthly payments and reduce the time it would take to pay off your debts. It's impressive that they were able to work with you to keep your payments where they were for the account that couldn't be settled for less. Overall, it sounds like United Debt Settlement provided you with a great experience and helped you achieve your debt relief goals.

    Verified purchase
    Online & AppStaffBillingRates

    Reviewed April 9, 2023

    I had a bunch of bills that I fell behind on because of COVID and then I ended my short term disability. I needed a way to consolidate everything. United Debt was the first people that I talked to. The process was interesting at first because I didn't quite fully understand it. But it was relatively easy to get all the information over. They sent everything neatly and it was really understandable where you had to sign and what exactly was happening. But I didn't quite grasp that I was gonna continue to get negative reports on my credit after dealing with them. But I understand why that is and that they're holding funds for you so that they can go and stay out.

    The United Debt website is kind of hot trash. I can track some of the stuff that I'm able to, and that's really cool, but I would really appreciate a better website. Also, there's a takeout bi-weekly or monthly, and it would be useful to have a takeout weekly option. It would definitely reduce stress on my end in terms of that. But if you're looking to consolidate and make good and get your ** together, definitely check out United Debt. It might take a few years to go and get everything back in order, but if you work with them, you're only gonna have one or two payments a month, and that's gonna greatly reduce your stress. These people will work with you.

    Everybody who I've talked to over there is surprisingly, really friendly and nice and very explanatory when it comes to everything, which I really appreciated. I was impressed by their empathy and their ability to keep professional, but also understand where you're coming from. Their ability to not get frustrated, especially in a situation like that where you have a tendency to go and overexplain yourself. This person kept their cool the entire time, and then very thoroughly took me through the whole process and really took a big load off of my shoulders.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Daniel,

    I'm sorry to hear that COVID and your short-term disability caused you to fall behind on your bills, but it's great that you were able to find a solution with United Debt Settlement. It's understandable that the process might have been confusing at first, but I'm glad to hear that we were able to provide you with clear and easy-to-understand information.

    Regarding the negative reports on your credit, it's true that debt settlement programs can have a negative impact on credit scores since they involve negotiating with creditors to pay less than the full amount owed. However, it's important to remember that this is just one aspect of your credit profile and that taking action to resolve your debts is a positive step towards improving your financial situation in the long run.

    It's also good to know that United Debt Settlement is holding funds for you to ensure that they can settle your debts and keep them out of collections. This shows that they are committed to helping you achieve your debt relief goals and are taking steps to ensure that the program is successful.

    Overall, it sounds like United Debt Settlement was able to provide you with a helpful and understandable solution to your debt problems. While the negative impact on your credit score may be a drawback, it's important to focus on the positive steps you are taking towards resolving your debts and improving your financial situation.

    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaffBilling

    Reviewed April 8, 2023

    I got a call from United Debt Settlement, and I fell in love. From the get-go, they listened to everything I had to say and offered me different plans to help me get everything paid off. I was a little upset in the beginning because I was told it would only be a year, but it has been almost two. I'm okay with that, because at least 98% is paid off. I got two payments left and I'm good to go. The management team back in October let me put 800 down, and the rep gave me a few months off because I got let go from my job. In November, I got knee surgery, she gave me from October until February to start paying again. She gave me those months off with no fee. I went through a rough time, and I'm very thankful that she helped me out.

    I talk about United Debt Settlement guys all the time and people would say, "That's a scam." You would not know until you gave it a try, talked to them, and checked out their website. They would even give you an online portal to track your payments. They are phenomenal from A to Z. I tell the management team all the time I'm impressed with them. I hope they come across some good customers like myself.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Tammy,

    It's great to hear that United Debt Settlement was able to offer you different plans to help you get your debts paid off. It's understandable to feel upset if the timeline initially given was not met, but it's good to know that they were able to work with you and that almost all of your debt has been paid off. The fact that they allowed you to make a payment of $800 and gave you a few months off when you lost your job and had knee surgery shows that they care about their clients and are willing to work with them through difficult times. Thank you for sharing your positive experience with United Debt Settlement.

    Verified purchase
    Customer ServiceContract & TermsPriceStaffBillingTransparency

    Reviewed April 7, 2023

    If you have any concerns, call United Debt Settlement's number and they would run you through and let you know. Tell them how much you have in debt and they would tell you what kind of a payment they would set you up for 36 months. United Debt Settlement explained to me what they did, and I explained to them what I needed to be done. And they took the ball from there and ran with it. I told them what I had outstanding. And they must have had a matrix that they went off of, and they told me what it would cost me a month for three years, and I went with it. Anything I asked, they answered. And I had several follow-up calls initially. I had complete confidence in United Debt, so it took everything off my shoulders. They've done all the footwork, and I would get an email when they updated my accounts. I got everything under one roof. The money is there every month and they handle it for me. It's a wonderful experience.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Cheryl,

    It's great to hear that United Debt Settlement was able to provide you with a satisfactory experience. It sounds like they were able to take care of everything for you and you had confidence in their ability to handle your debt. It's also good to know that we were responsive to your concerns and provided you with the information you needed. It's important to have someone you can trust when it comes to managing your finances, and it seems like United Debt Settlement was able to provide you with that peace of mind.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed April 6, 2023

    My son's paying for the United Debt account, but it's under my name because the credit card is under my name. Every time he would be a little bit late to put money in there, they would call me. Their customer service reps are all great, very polite, very professional, and they understand whenever my son gets behind. Everything is good. The man who always called me from New York is very understandable.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Raul,

    It's great to hear that you've had a positive experience with the customer service representatives at United Debt. It's important to have good communication with debt management companies, especially if there are multiple parties involved in the account.

    However, I would like to remind you that if your son is responsible for paying the debt account, it's important for him to make timely payments to avoid any negative consequences such as late fees or damage to your credit score. You may want to consider setting up automatic payments or reminders to ensure that payments are made on time.

    If you or your son have any questions or concerns about the account, don't hesitate to reach out to our team. We will do our best provide further assistance.

    Verified purchase
    StaffBillingRates

    Reviewed April 6, 2023

    I tried a couple of other places and there were a lot of factors that I didn't agree with. Their procedures were nothing I liked. But United Debt Settlement was consistent and I liked how they took the money. They set it up to take it right out of my bank account. So you miss it, but you don't really miss it. The reps always answered my questions. I had a little bump in the road in the last payment and they rectified that problem. I was very satisfied with how they did it. It was good all the way through.

    Working with United Debt made my credit better, so I didn't have to stress and my wife didn't have to threaten to beat me up because of all the other bills that was in the way. With this, they consolidated everything into one. You pay the one and you finish up with it. If they could have found some way to expedite the process, I would have liked it a little bit more. But it still worked out. If they consolidated even more, the rate would have been a little higher. It was the length of time I didn't like but I like the outcome. You can't have one without the other. Everything was very good.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Joseph,

    Thank you for sharing your positive experience with United Debt Settlement. It's great to hear that our procedures and payment system met your expectations and that our representatives were responsive and helpful.

    It's also reassuring to hear that United Debt Settlement was able to rectify any issues you encountered in a timely and satisfactory manner. It's important to work with a company that is committed to resolving any concerns you may have with your debt settlement plan.

    If you have any further questions or concerns in the future, don't hesitate to reach out. We will be happy to assist you moving forward.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2023

    I'm getting out of debt with United Debt Settlement. The customer service has been good. The rep was very knowledgeable.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Ronald,

    It's great to hear that you've had a positive experience with United Debt Settlement's customer service and that their representative was knowledgeable and able to assist you.

    Working with a knowledgeable representative can be crucial when it comes to getting out of debt, as they can provide you with the information and guidance you need to make informed decisions about your debt settlement plan.

    If you have any further questions or concerns during your debt settlement journey, don't hesitate to reach out to our team. We are happy to provide you with the support you need.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed April 5, 2023

    They're paying off my credit cards and they've been pretty flexible. I pay them every two weeks for a set amount. I work part-time, and if the office is closed and I don't work, I don't get paid. So when I run into those situations and call them, they'd let me skip a payment or two. They've been very, very nice about that. They were very, very pleasant and understanding. The enrollment process was pretty simple. I filled out gazillion forms but it was all done through emails and they would send me the things that I needed to sign. Whenever I've called for whatever reason, whoever I spoke to has been really, really helpful and really nice. If anybody else was in a situation like this, I would definitely recommend them.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Yvonne,

    It's great to hear that you've had a positive experience with United Debt Settlement and that they have been flexible and understanding regarding your payment schedule. It's important to work with a company that is willing to accommodate your individual circumstances and make the debt settlement process as smooth as possible.

    I'm glad to hear that United Debt Settlement's customer service team has been helpful and pleasant whenever you've contacted them. Having a positive customer service experience can make a big difference when working through a debt settlement program.

    If you know anyone else who is in a similar situation and looking for a debt settlement program, it's great to hear that you would recommend United Debt Settlement to them. It's always helpful to hear about positive experiences from others when making important financial decisions.

    Verified purchase
    Customer ServiceSales & MarketingStaffBilling

    Reviewed March 31, 2023

    I called United Debt Settlement and I loved what I was hearing. I didn't feel they were scamming people, and it worked out that they were pretty good. The services were to take my debt, go to the debt collectors and work out a settlement with them where I would have to pay less. I had to send them all my bills, and then they went over and reviewed them and let me know what my debt was, and then they worked with the creditor one at a time. If they had a settlement amount, they would call me and ask me if it was okay. I would agree or disagree, and then they took it from there.

    I sent my payment every month. It was a set payment, and then they would put it into an account. When the payment was due for the other creditors, then they just paid what they were supposed to pay until it was completely paid off. I completely paid off all my debt. It took about three years, but I'm debt free now. My credit score at that time was 460, and now, my credit score is up over 670. United Debt is very reputable, they are very respectful, and they work with you, they do what they can to help get you out of debt.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    It's great to hear that you had a positive experience with us and that our services were helpful in reducing your debt!

    It's important to be cautious when seeking out debt settlement companies, as unfortunately, there are some bad ones out there. It sounds like United Debt Settlement was transparent with our process and communicated with you throughout the negotiation process, which is a good sign. It's always a good idea to do your own research and make sure you fully understand the terms associated with any program you enroll in before signing up.

    Overall, congratulations on taking steps to reduce your debt and finding a reputable company to help you along the way!

    Bryon increased rating by 4 stars.
    Customer ServicePriceRefunds & Payouts
    After a positive interaction with United Debt Settlement, Bryon increased their star rating on April 4, 2023.

    Updated review: April 4, 2023

    United Debt Settlement completely resolved my issue and were very pleasant in the process. Try to work out a reasonable repayment plan with your creditors. If they will not help you then call United Debt. Read the agreement carefully and be sure to ask all your questions and concerns. They are very helpful. If you understand their agreement then you can move forward with confidence.

    Original Review: March 29, 2023

    These people are a bunch of thieves. They take your money for months, do not negotiate any settlement until your creditors file suit and offer you a favorable settlement directly. The money you gave United Debt Settlement, even though none of it went to the debt settlement, is not refunded. Their strategy is to first collect and charge you for their fees which are over $5000 depending on the size of your debt and only then do they reach out to the creditors to negotiate.

    Do not use these people. Contact your creditors directly. Using these people is a waste of $5000 or more which is great hardship for people and businesses already in crisis. Before I cancelled with them I asked if I would get a refund and I was told I would but after I cancelled they refused any refund stating they charged me $5000 for administrative fees. They explained that they collect the $5000 first and charge you for that and only afterwards do they approach the creditors. Again, DO NOT use these people. Call your creditors directly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaff

    Reviewed March 25, 2023

    The rep explained the things that I didn't know that could be a possibility to fix my problems and I was very pleased with them. United Debt is working great. I got into a 30-month program to consolidate all my debts, and I'll be done in August. I got laid off from my job and I stopped for almost three months and they worked it out with me and didn't charge me any penalty. They said they just wanna help me because I’ve been a valued customer. My credit improved a little bit though it's not there yet because there are a couple of things that are still there. People who are asking about United Debt should go for it and not think about it twice. Another company called me when I started the program. I was eight months on it and the rep tried to convince me to switch. I told them I'm fine here and I'm going nowhere. I hope I don't need United Debt again but I’ll highly recommend them.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    It's wonderful to hear that we were able to provide you with the support and assistance you needed to consolidate your debts and improve your credit score. It's great that we were able to work with you and accommodate your needs when you faced financial difficulties due to losing your job.

    We are happy to educate you on different possibilities to fix your financial problems and are pleased that you felt valued as a customer. It's always a positive sign when a company goes the extra mile to provide excellent customer service and support. We really do value every client.

    Lastly, it's great to hear that you had such a positive experience with us, especially enough that you would recommend us to others, and that you chose to stick with us despite being approached by another company.

    Thank you for sharing your experience with United Debt, and I wish you all the best in your financial future.

    Verified purchase
    TechStaff

    Reviewed March 17, 2023

    The experience with United Debt Settlement was wonderful. Everybody was on point with everything. They broke everything down. It was real. Every representative I spoke to from the first person to the last was great and legit. I felt so good I got my mother to do the program. I'm debt-free. I got tricked into doing some things financially and United Debt helped me out of that. I got a couple of other things out there, but they're minor.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Robert,

    It's fantastic to hear that you had such a positive experience with United Debt Settlement and that they were able to help you become debt-free. It's great to know that they took the time to explain everything and ensure that you felt comfortable throughout the process.

    It's also wonderful that you were so satisfied with our services that you recommended United Debt Settlement to your mother. That speaks volumes about the trust and confidence you have in us.

    Overall, it sounds like United Debt Settlement was able to help you navigate some financial challenges and achieve your goals. Congratulations on becoming debt-free, and I wish you all the best in your future financial endeavors!

    Verified purchase
    Customer ServiceBilling

    Reviewed March 17, 2023

    I used United Debt Settlement’s service for my credit card and getting enrolled in the process was easy, all the way around. But it’s been three years and what I called initially for is still there. I haven't received any quality of service yet. I'm still just paying them for nothing. People should not use them.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed March 13, 2023

    The rep asked me the credit cards I wanted to give up. I told him I wanted to keep at least three. I told him what I owed and he wrote it down. Every time I called, they answered and spoke with me professionally. But what I couldn't understand is that nobody could let me know how much they were getting from the money that I'm paying. Initially, the rep was fast-talking like how some people are when they're trying to get your money. So I said, You can't fast talk to me like that because I work too hard and retired. You need to slow down." Other than that, I stopped getting the credit calls while in the program. Also, I now have an excellent credit score of 738. They might have overcharged me at $477 every month for four years but for the mere fact that I don't get a phone call anymore, I don't care.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Iris,

    It sounds like United Debt Settlement was able to help you get out of debt and improve your credit score, which is great to hear. However, it's important for any company to be transparent about their fees and how much they are taking from the money that you are paying. It's good that you were able to communicate your concerns and that we were able to address them. It's also reassuring to know that you no longer receive harassing credit calls.

    In the future, I would recommend being proactive in understanding the fees and charges associated with any debt settlement program before signing up. This can help you avoid any surprises and ensure that you are getting a fair deal. Overall, it's good to hear that United Debt Settlement was able to help you in your financial journey, and I wish you all the best moving forward.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed March 12, 2023

    United Debt Settlement explained how the program worked. We talked about how the different accounts I had would work with payments. And we got signed up. They emailed me back quickly if I emailed them. If not, I just give them a call, and they've always been very helpful. I pay my monthly amount and they help me take care of the bills. It's still stressful paying the monthly amount because it's way more than my mortgage. But it has been helpful that I know that stuff is getting taken care of. I would recommend working with them. It has been a positive experience.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Sarah,

    It's great to hear that United Debt Settlement was able to provide you with a clear understanding of their program and how it would help you manage your debt. It's also reassuring to know that they are responsive to your needs and concerns and have been able to help you stay on top of your bills. Managing debt can be a stressful experience, so it's important to have a reliable partner like United Debt Settlement to help you through it. Thank you for sharing your positive experience, and I wish you all the best in your journey towards financial stability.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 12, 2023

    I gave United Debt Settlement a call and I went through the whole process. They explained their process to me. I thought about it and went with them. I'm still in the program. They have always been there to answer any questions I have and always keep me in the loop for what is going on. With them working with the debt issues, it was a huge help to me and it impacts my life for the better.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Chris,

    It's great to hear that United Debt Settlement was able to help you with your debt issues and that they were responsive to your questions and concerns throughout the process. It's important to have a reliable and trustworthy debt settlement company to work with when dealing with financial difficulties. Keep up with your program and best of luck in your journey towards financial stability!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffRates

    Reviewed March 10, 2023

    When I called United Debt, they were very professional. They were more interested in the issue instead of automatically getting my information. So that made me feel well enough to continue to try to get a plan with them. What impressed me most was how quickly they were able to calm my worries. It's a good company to work with.

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    United Debt Settlement
    Response from United Debt Settlement

    It's great to hear that you had a positive experience with United Debt and that we were able to provide you with a professional and calming experience. It's important to work with companies that prioritize your concerns and make you feel comfortable throughout the process.

    It's also great that we were able to work with you to create a plan to help you with your debt. It's important to find a plan that works for you and your specific financial situation, and it sounds like United Debt was able to help you do that.

    Overall, it's always a good sign when a company puts their customers' needs first and provides excellent customer service. Thanks for sharing your experience!

    Verified purchase
    Customer ServicePunctuality & SpeedRates

    Reviewed March 9, 2023

    The person that I worked with at United Debt Settlement was very pleasant on the phone, and seemed passionate about what he did for a living, which surprised me. And we had a good rapport. He was always willing to take my calls. It was a smooth experience. The rate at which I paid off was fine. They negotiated on my behalf well. The difference between what I owe the people that I bought some chemicals from and what they settled for was substantially reduced. So, I was very impressed with that. I ended up paying off early. The whole process went well.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Robert,

    Thank you for sharing these kind words. Our team members truly care about our clients well being, especially when it comes to finances/debt. Very happy to hear your debt is settled and you are in that much better of a place. Thanks again for the review!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 1, 2023

    Getting enrolled was very easy and I was impressed with their kind attitude and knowledge about their product. Working with them has made life easier. We set up an amount that they take automatically out of my checking account. I’d tell others to give United Debt a call and sign up.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Maryellen,

    Thank you for the kind words! We try hard to be kind and attentive. Our mission is to help those with debt - and we are very serious about our mission! Thanks again for the review.

    Verified purchase

    Reviewed Feb. 24, 2023

    I was buried before and now, I'm almost out of the hole. But I've been a little disappointed by some of the settlements. United Debt Settlement promised out of the gate that they'd shoot for 50% or 60% but it feels like I've been in the program a little longer than intended and I'm still in it.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Michael,

    I am happy to hear you are almost out of debt. Some creditors are more difficulty to negotiate than others. Our team does our best to shoot for 50%, although sometimes we have to go up. Every case is unique. We are very excited to hear that your accounts are already settled and you are that much closer to being debt free!

    Verified purchase
    TechPricePunctuality & SpeedRefunds & PayoutsMaintenanceBillingRates

    Reviewed Feb. 18, 2023

    United negotiated with the vendors with whom I had that debt, mostly credit card and secure debt. I liked that it gave me time and it reduced the number of debt. There was one point where it did not work and I talked to them about it. I gave them eight accounts to work on and one of these was AmeriCash. They charge very high-interest rates. It's 399% per year. They had $5,000 owed to them.

    When I transferred it to them, they should have considered it a top priority because of the interest rate and settled with that one first and foremost, even if it was to pay the full amount. Instead, they worked on other accounts and nine months later, they offered me a settlement on that account and the settlement was higher than the amount I had transferred to them, to which I said, "This is crazy." So much time has passed that the amount at that interest rate has doubled. On the other accounts, I had 35 to 50% reductions. But on that one, it was a little bit more than the original amount. To my point, it's totally their fault. They didn't prioritize correctly. At the present time, I still have three, but two of them will be paid up and settled within three months. But one will take three years more and that debt, they were not able to reduce the amount. What they were able to do is extended it over time tremendously. That was a little bit of a surprise to me.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Georges,

    Thank you for the detailed information. I forwarded this message to our manager in the arbitration department. This information helps us get better, i will make sure this never happens again. On another note im glad the rest of your accounts settled correctly. Thanks again for the feedback.

    Verified purchase
    StaffBilling

    Reviewed Feb. 9, 2023

    This is a great choice for anybody whose debts are overwhelming. They contact your the companies and arrange a settlement and instead of having multiple payments you just pay United Settlement a monthly fee. It's great and takes all the stress off of you. I don't know how I could have paid all my accounts off without their help.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Trudy,

    Thank you for explaining the program to the CA users. Yes, this is exactly what we help with. If anyone is struggling with overwhelming payments on their credit card debt, we are there to help!

    Verified purchase
    Customer ServiceBillingTransparency

    Reviewed Feb. 7, 2023

    The enrollment process with United Debt was easy. They just had me fill up some paperwork. I talked to the consultant once at the beginning. Then they sent me the paperwork. I called once after I got it because I had a couple of questions and they said not to worry about that stuff because they already knew what I was doing for debt consolidation. Since working with United Debt, my credit took a hit for a little bit, and then it went up. I've only got four more payments, and I'm going to be done. They sent me emails to keep me updated. I sent them an email a while back asking how many payments I had left. Things have been going really well.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Christine,

    Thank you for your kind words and review. Thank you for explaining how the program works and what it took to be successful. We are happy everything is going as planned!

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    PriceStaff

    Reviewed Jan. 29, 2023

    United Debt was very helpful. The agent I spoke to who gave me their contact info and told me step-by-step what the process was, what I was supposed to do on my end and what I needed to be aware of. They were understanding and very polite. They helped clear things up. The process didn't take long. It was two and a half years. It was an excellent experience. The service is worth it.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Christian,

    So glad to hear the program worked for you! Thank you for the kind words about our team and company. We wish you financial success! Feel free to call us anytime.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 27, 2023

    Most wonderful experience ever with customer service representatives Gilbert ** and Brittney **. Very informative. Took all the time to explain each detail to me and provided very knowledgeable answers to my questions without belittling me. I highly recommend this company!

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Margaret,

    Thank you! I will pass along the kind words to Galbert and Brittney, i know they will appreciate it very much! Thank you for the good feedback, we continue to strive to help and educate about debt relief.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 26, 2023

    I had called to get some information on my account because there were some discrepancies with the last couple of phone calls I had made and the people I had talked to. This time I had the pleasure of working with China and she was able to quickly get me the answers to the questions and concerns I had. Prior to this I was a little irritated with U.D.S. after a couple situations had come up but after working with her and her professionalism my concerns are gone! Thank you very much!

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Robert,

    Thank you! We will certainly let her know her work is appreciated. This feedback goes a long way, especially in a case like this. We will continue to service you to the best of our ability.

    Verified purchase
    Customer ServiceCoverageStaffBilling

    Reviewed Jan. 25, 2023

    The rep that I worked with was really good. He explained things and answered all my questions. He was very, very nice. I had to call before and ask them to let me skip a payment. From what I'm told, I had money in there to cover that month’s payment, so it didn't penalize me. It’s great that there's been a couple of accounts that have been paid off but I feel like some of them would be paid off quicker than they have been. Overall, my experience has been a good one.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Kimberly,

    Happy to hear thus far your experience is a good one. Also thanks for the nice words about our agents, they take pride in helping others with debt. They also train hard to be knowledgeable about anything debt related. Thanks for your kind words.

    Verified purchase
    Customer ServiceTechStaffBilling

    Reviewed Jan. 22, 2023

    Everything was great. The rep walked me through everything I needed to do. From there on, once a month, he emailed to let me know the way my contract was going. They consolidated credit cards for me and cleaned those up. They gave me an amount which was feasible. Working with them made my life easier.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Tracy,

    Glad to hear everything is working out! Hope to hear more good news, like settlements and program completion!

    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsBillingLoan Process

    Reviewed Jan. 15, 2023

    I'm still in the program and I'm a little disappointed in the fact that they had said they had relationships with all my creditors outside of one so it shouldn't be too much of a process. Three years later, there's still one account that hasn't been settled yet. Two personal loans I had took a really long time as well. They told me that by going through them, my credit is gonna build back up and it'll show good payment history. It was supposed to be a $600-a-month payment and when they finally settled one loan, they said, "Yeah, we're gonna need a little bit more money." That 600 went up to 800.

    Other than that, when I've needed to talk to them, it's been really good. When I've needed to either push a payment back or move it up, only once was there an issue and they corrected it right away. Plus, they paid my overage fee because it was their mistake. They had agreed to push the date back and they took the money out on the day anyway and it put me negative. Not only did they pay the fee to get me back to positive but they also paid the wire fee because they wired it into my account.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi John,

    Thanks for the feedback. Glad to hear you are finishing up the program, and yes your credit will begin to improve soon. Thanks for the transparency. We will take this information and apply it in the future.

    Verified purchase
    Customer ServiceOnline & AppStaffBilling

    Reviewed Jan. 14, 2023

    The process was okay to start until we realized how much it would affect us credit-wise. We didn't realize it would be months of having to miss payments to get on track or get settlements. The initial promise wasn't kept with how bad it's gonna affect the credit. Other than that, the reps were good. Also if a deal was struck, it was on the website. If it wasn't, I would have to call in to see the progress. But they were pretty good with that part of it. They saved us $20,000 and the program gave us a structure to get out of debt. In five months, we should be debt-free.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Mark,

    I'm glad we save you a ton of money. Sorry for any miscommunication about your credit score. This review is noted, and we will take extra measures to explain the program including the way it may affect someone one credit-wise. Thank you for the positive review!

    Verified purchase
    Customer ServiceTechPriceRefunds & PayoutsStaffBillingLoan ProcessRatesHonesty & Transparency

    Reviewed Jan. 12, 2023

    The guy who I was talking to at United Debt explained the options where I might be able to do a loan to consolidate the debt, but we decided that that wasn't a viable option. In the end, they bought out my debt so I could pay it off through them and I would stop paying high interest. The rep I worked with was very knowledgeable and explained things so that I understood them perfectly well. He went over the whole contract and how it would go down before I even agreed to anything. They were also incredibly flexible with respect to the payment plan and their customer service was far better than I had expected it to be. There was one time where I had to cancel a payment because I needed the extra money that week to pay for rent, and they made it work, and I was able to make up the payment the following month.

    I completed the program about a year ago and I was actually able to complete it about a year and a half in advance. United Debt Settlement is a great company to work with and I was very surprised because I thought it was going to be something where they were going to put on some hidden fees and charge me extra, but there was none of that at all. Everything that they said it was going to cost is what it cost, and it was great knowing that my debt was being taken care of.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Tyler,

    Thank you for taking the time and writing this review. We are proud to have such team members as you are describing on our team! We hope to continue and deliver good news to many more clients just like yourself!

    Verified purchase
    Customer ServiceStaffBillingTransparencyHonesty & Transparency

    Reviewed Jan. 10, 2023

    They weren't pushy or anything at all, which I really liked. Also, with United Debt, it was like a friends-to-friends kind of thing. It was like I knew someone in the business, but I didn't. I've been living on my own since I was 19, so I didn't really have a lot of financial stability, and they didn't judge me on it. I never felt like I was doing something wrong.

    They told me my program would be to let them handle a lot of the legality type things, like the settlements that they could achieve. They told me, "You're so young, so we have a lot of time right now to be able to do this and make it beneficial for you." They really explained, not only the risk, but the reward through debt settlement. I really appreciate that because I felt like it was like a little fine print. They told me upfront that, "You're not going to be able to get a credit card for quite some time. And with this big lender, you might have some trouble with it." They were honest with me, and throughout the program, I didn't have to ask too many questions because they answered everything when they called and checked up on me. They called and checked up on me almost every month, which I really, really appreciated.

    United Debt had a really easy online portal. They made it super easy for us to check it. Since I was having such good success with it, my husband also went into the program, and we both were able to look at our online reports and say, "Hey, I'm here and you're there. This is fantastic." It helped us really set our goals. I would miss payments, and they would update that online, and it would show me that because I missed this payment and I could only make that much, instead of ending the program in April, it would be in June. It was never a big deal because at least they kept it real.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Lauren,

    Thank you for your kind words. I am happy to consider all clients as friends. Getting in debt can be hard, we are here to help guide you with your current debt and hopefully provide guidance about future debt. We are happy you are using your portal and even happier you are no longer missing payments. Continue to set financial goals, we will be by your side as you achieve them!

    Verified purchase
    StaffBilling

    Reviewed Jan. 9, 2023

    They were very friendly. I had like lot of questions because I am kind of scared to do those kinds of things. But they walked me through them really well. Now, I don't really have to worry about my paycheck going more than 50% to do something of a minimum payment, which is not going anywhere anyway. So once we started working things out with them, it made my life a little easier.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Jaswanth,

    Thanks for the positive review! Your exactly correct, it is ridiculous of that much of your hard earned money to go to minimum payments of your credit card bill. Remember minimum payments barely go towards the principal balance. Our debt relief program is designed so you can pay less than your minimum payment, but more of it will go towards the principal balance.

    Verified purchase
    PriceStaffBilling

    Reviewed Jan. 8, 2023

    They helped me make deals with my creditors to reduce the amount I owed them. I was paying them around 680 a month, and they were able to pay off a couple of my creditors. Then I lost my job and was not able to continue to give my payment. I reached out to United Debt to say I couldn't make payment, but they kept pulling from my account. And I was like, “I can't pay it. I don't have the money.” So I had to go to my bank and put a stop payment so they wouldn't pull any more money from my account. That was the only thing I wished could have been improved because it was very, very hard to do. But the program was great. They did all the work. They explained everything to me. They would reach out to the person that I owed the debt to, come up with a feasible amount to pay them, and then they would reach out to me and say, “Do you agree with this? Yes or no?” I would say yes or no. Then if I said, yes, we would start that payment.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Margo,

    Thank you for the response. Sorry we were not able to stop your drafts in time. I hope your accounts are settled and you are on the path to financial success. I also hope you are debt free!

    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2023

    The program is good. Sometimes I got struggles, especially this year, so I just call them and tell them.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Rezene,

    We are here for you. We are here to help with your debt. Anything extra we can do let me know.

    Verified purchase
    Christopher increased rating by 3 stars.
    After a positive interaction with United Debt Settlement, Christopher increased their star rating on Dec. 21, 2022.

    Updated review: Dec. 21, 2022

    After having my review posted the company reached out to me and we discussed my concerns. The rep was wonderful and corrected the issues I was having in just a few minutes. Was super impressed with the end results and his customer service so I am upgrading them to 5 stars.

    Original Review: Dec. 16, 2022

    They're doing an okay job. They've settled a couple of my accounts. I'm relatively happy. They're saving me some money.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaffTransparency

    Reviewed Nov. 10, 2022

    United Debt Settlement has been very cooperative with my needs as well as my asks. They've taken the time to go through additional details with me. When there were moments of me having more nerves, I was able to call in, mention what was happening and the reps were able to allow me to understand the situation. If I need to take a break, I'm able to take a break. They keep me updated as much as possible. I've had the opportunity to coincidentally get in contact with the same rep more than once. That provides some level of comfort. However, there are moments of when you call in and what they'll say is, "We can always call you back." But there isn't a particular timeframe on which they may call you back. There are moments of long wait times.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Melissa,

    We care a lot about helping people with their debt, that's why we take our time to underwrite each client to make the best decision regarding their financial situation. We also try to keep everyone updated because being transparent is part of our mission to help those in debt.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2022

    My experience with them was good. One time, I was running short on money, so they even let me take a month off to do what I had to do. They were understanding and very good to work with. They seemed happy to do it. They were als right on time and were very available. They did quickly what they said they were gonna do.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Maynard,

    Thank you for your kind words. We really strive to help those in a debt bind. I'm glad the team helped you, and happy it was done quickly!

    Verified purchase
    Staff

    Reviewed Oct. 27, 2022

    The representative that helped my mom Mrs. Mary ** was Miss **. She was an absolute pleasure to work with. She made us feel like we were the most important case she was dealing with. She represented United Settlement in a most professional and compassion manner. Well done Miss **!

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi David,

    We are so happy we helped! United Debt Settlement consists of hard-working people on a mission to help others face their debt. Thanks for letting us complete our mission!

    Verified purchase
    Billing

    Reviewed Oct. 26, 2022

    Working with them has been very good. The program is working fine and I'm happy to get rid of some of my debts. It's not too difficult to contact reps. They have experience and they know what they are doing. They worked well with us on the payment plan. We negotiated about the amounts and in the beginning, they gave me an extension if I paid a little less or a little more, but I just tell them what I was comfortable with every month. I'm happy with them and I definitely recommend for you to deal with these people.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Araceli,

    Thank you for the kind words and honesty. Our team is happily here to help! If you have any questions do not hesitate to call, email, or text!

    Verified purchase
    Peter increased rating by 1 star.
    Customer ServiceOnline & AppBilling
    After a positive interaction with United Debt Settlement, Peter increased their star rating.

    Original Review: Oct. 19, 2022

    I'm close to completing the program with United Debt. They're great at settling my accounts but on the customer service level like trying to get information, they're not that great. I feel like the customer portals should have more information in terms of where the money is going like what payments have been out. I usually have to email them. It would be good to have that on the website at all times so that you can always check that.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Peter,

    Thanks for the constructive words. We are working on our portal to be more transparent. We are also ramping up our customer service team. On a good note: We are happy you are finishing the debt relief program. You are on your way to financial success!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 15, 2022

    Working with them really helped me a lot. I'm a hairstylist and because of the pandemic, I lost a lot of my clients. They lent me 2000 and I went making $700 a month in credit card payments to 183. It relieved my stress. Communication was great and everybody was really sweet. They made me feel important. I was beyond satisfied.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Anthony,

    When we can help, it's our pleasure! United Debt Settlement consists of hard-working people on a mission to help others face their debt. Thank you for helping us complete our mission!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2022

    I liked the options that they were able to provide. The rep was understanding of what I was going through at the moment. He was very patient with me and kind. The line for communication was there. I was hospitalized really badly with COVID and I was unconscious for a month and a half. When I called and I regained consciousness, they took care of everything. There were no late fees and negative comments. They just held off the pavements and they worked with me.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Tracy,

    Thank you for sharing your personal experience. We are glad we helped you with your debt, but we are happier you are feeling better and out of the hospital.

    Verified purchase
    Staff

    Reviewed Oct. 13, 2022

    I wanted desperately someone to help me with my debts. They answered my questions and I hopped on them. As of right now, everything seems to be working out for me.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Guillermo,

    Very glad to hear about your experience. United Debt Settlement consists of hard-working people on a mission to help others face their debt. Thanks for helping us complete our mission!

    Verified purchase
    StaffBilling

    Reviewed Oct. 8, 2022

    The application was easy. It was a good process. United is very easy to work with and flexible. I was in the area where we had some wildfires at one point, so they were able to help me coordinate skipping a payment.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Ryan,

    Thats what we do! We help people in debt. We put people on the path to financial success! We are glad you are well on your way!

    Verified purchase
    Billing

    Reviewed Oct. 7, 2022

    United Debt Settlement is paying off my credit cards. I have a certain amount taken out every month. My credit score has gone up a bit. I get tons of offers now for new credit cards.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Eric,

    Great news! Your well on your way out of debt and into financial success!

    Verified purchase
    Customer ServiceContract & TermsCoveragePriceRefunds & PayoutsStaffBillingLoan ProcessRatesCommunication

    Reviewed Oct. 6, 2022

    The guy salesman told me this is my only option. I still am on disability, so I had a fixed income. We agreed on a certain amount taken out of my check each month. But had a couple of changes within their business, like the accounting part was rebuilt. So, there was a miscommunication with the clients and the billing system. That was part of the reason that I couldn't communicate with them and find out what was really going on. In the end of the day, they took care of my credit, but it cost me 1,200 bucks. If a guy could set it up with the debt collectors on his own, he can save money.

    They have leverage when it comes to dealing with certain companies because they're bought in with Discovery. They can get what you owe down to where, if you borrowed three grand and you would pay back three grand instead of with the interest rate and everything else that ends up for the individual owing almost six grand for a 3,000 loan and they can get it down to where you feel a little bit better about yourself paying them.

    United Debt Settlement did what they were supposed to do, but they painted a picture of me getting more out of it than what I did get. I went in with the confidence they gave me that I would get my credit back and was even told that I would get my Discovery card back with it all paid up. I thought I was fixing my credit and I would get my credit cards back and this and that. And when it was all said and done, they were like, "Nope, that's all on you. If you want another credit, you're gonna have to apply."

    I also had an issue with a direct deposit they were taking out of my check. And I noticed that I was paid up and I even called them and told them because they took a payment on top of what I thought I owed. So, I called them and they assured me they shut it off, but they continued to keep taking it out of my account. I ended up shutting the system down before I was all paid up on a couple of personal loans. I had the two credit cards paid off. So, it was a bit of a lack of communication on their part and I feel like they made some empty promises about some stuff. And after it was all said and done, they sent me a W-2 tax thing that I owed more money for taxes on my tax return thing.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Peter,

    We are glad the accounting issue is resolved. We are also glad we helped.

    Verified purchase
    Staff

    Reviewed Oct. 5, 2022

    United Debt's representative was great. The application process wasn't hard at all.

    Thanks for your vote!
    United Debt Settlement
    Response from United Debt Settlement

    Hi Alberto,

    Thank you for the kind words. We are happy to serve anything debt relief related!

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Oct. 4, 2022

    I did my research and United Debt looked like the best company. I was not impressed with their reps though. When I called and wanted answers, they didn't seem to be as fluid and as upfront, and as quick as possible. They also have extra fees, and I wasn't told about that. In the end, they said, “Oh, you still owe us this much money.” As far as I was concerned, I borrowed money and paid them off. I didn't know what the extra fees were for. I was not pleased about that. If I knew about them, I would have made different decisions. The fact that nobody mentioned, once I did this, my ability to deal with these vendors would be non-existent anymore was very upsetting.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Janet,

    I'm sure there is a misunderstanding. Please contact us and a rep will clarify.

    Verified purchase
    Customer ServiceBilling

    Reviewed Sept. 21, 2022

    Everything went well with United Debt's application process. I did everything they asked me to do correctly, and they got back to me. They send me an email and let me know what they've paid, how long they've been paying it, and how many more payments I have. I've heard from three different places, and they were to pay off or have a settlement with others. They always contact me.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Beunice,

    Thank for the kind review. We pride ourselves in transparency. We do what we say we are going to do.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Sept. 20, 2022

    The reps have always been sweet and caring. They helped me and always let me know everything. And if I call, they're always sweet to me. Me and my husband were in debt. And I was just about out of that but then, my sister had a wreck and I got into credit card because she couldn't work and I didn't have the money to pay for the stuff she needed. Working with United Debt got my credit back up. I have one more payment and I’m done with the program.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Teresa,

    Thank you for sharing your experience. We are so happy debt settlement worked for you and your husband. We are here for you for anything personal finance related. These words mean a lot, in fact majority of us that work here work for this.

    Verified purchase
    Contract & TermsPriceRefunds & PayoutsStaffFollow-Through

    Reviewed Sept. 19, 2022

    I was in a financial bind and I talked to a gentleman at United Debt, and he said they could help me get out of it over a period of a few years. So I said, “Okay, I’d give it a shot.” It's still costing me a fortune though. They’ve arranged to get my debt down, but I probably should have just paid it myself and not use this program. It ruins your credit too for quite a while. Other than that, United Debt did what they said they would do.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Patrick,

    Thank you for the honest review. We try our best to negotiate as soon as possible, but yes this program takes time and is best for people facing a real financial hardship.

    Verified purchase

    Reviewed Sept. 17, 2022

    I found United Debt online and it worked out good. It's been a couple of years, and the quality of service has been great. I would recommend them.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Doug,

    Glad we helped and will continue to help. Solving personal debt issues is our passion. Please reach out with any questions or comments. We love to hear about our client's success post debt relief.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 16, 2022

    United Debt's program got me out of debt. Their customer service had been great. A couple of times, I've had to defer a payment. Something happened with my car one month, and they were really helpful in being able to do that. I couldn't get online for some reason. A couple of times, I called to find out where I was. They were great with that. The only thing is, for people that aren't really techies, maybe they could add quarterly statements of where they were. Otherwise, they're excellent.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Robin,

    We are happy we helped! Thank you very much for your kind words. I know you completed the program, but pleas know we are here for you anytime for anything personal finance related. You can also always just call us to say hi and let us know how you are doing. Nothing makes us happier than our clients success stories post our debt settlement program.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 15, 2022

    I love United Debt Settlement. I did a debt consolidation and the enrollment process was easy and very informative. The rep was able to explain the whole situation rather than trying to pitch me a fantasy saying, "This will be paid off completely in the next couple of weeks." I love the way they handle my debt situation, even though sometimes I have to push back the payments by a month. However, they are based in New York. So I understand that sometimes when I call, they don't pick up or the call drops. But they answer my emails pretty well and I was satisfied with that. Working with them also makes things a little easier on me to pay just one payment every month rather than pay multiple payments.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Clarence,

    Thank you! We are happy your happy! If you have any questions any time, please know you can reach out, we are here for you.

    Verified purchase
    Denise increased rating by 4 stars.
    Customer ServicePunctuality & SpeedStaffTransparency
    After a positive interaction with United Debt Settlement, Denise increased their star rating on Sept. 15, 2022.

    Updated review: Sept. 15, 2022

    United Debt reached out to me today and answered all of my open questions. They even provided additional Credit counseling to help me clean up any remaining issues with my credit report. This additional help is greatly appreciated!

    Original Review: Sept. 7, 2022

    United Debt did a really good job as far as taking care of things. One of the things that I was concerned with a little bit, later on, was the lack of transparency in what that program was going to look like from start to finish. Some things that I felt like they should have disclosed early on, one would be, when I was talking to the intake person initially, they said roughly, we're gonna settle it for 50%.

    All in all, when it was all said and done, they settled it for 25%. I ended up paying 75% of what was owed. Secondly, towards the end, I still had 24 months left to go in the program, but my situation had changed. I called them and said, "I'm just gonna go ahead and transfer the last $17,000 that I owe." I went ahead and transferred it. But, they still did not pay that debt. They held on to my $13,000 for seven months, which ultimately pushed me back almost another year in the process of getting that removed from my credit report. I'm extremely dissatisfied.

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    Verified purchase
    BillingTransparency

    Reviewed Sept. 5, 2022

    I make payments and United Debt’s program make payments to my debts. I was told that in four years’ time, I’ll be without debt, and it's going four years now. The only thing is they don't give me updates from time to time about my debts. They don't put me in the picture, which is not a good thing. Otherwise, I'm okay.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi George,

    I see that 2/3 of your accounts are settled and the 3rd is well on its way. We are here for you and will use your honest comments and opinions to work better. Our clients are our number 1 priority.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2022

    I didn't like United Debt because it took too long, and I don't think they followed up enough. Years ago, I belonged to a debt settlement company, and they always called me. When I called United Debt, the rep was great but nobody called me ever.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Laureen,

    Sorry for the bad experience. Debt Settlement is a commitment and depending on what one may afford it can get take as long as 60 months. We really try our best to accommodate everyone. We really appreciate your honest comments and opinion and will use it to be better in the future. If you have any questions for anything personal finances related, please know you can always reach out and we will always do our best to help.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Sept. 3, 2022

    First and foremost, my husband and I would like to recognize Ben **!! Ben assisted my husband and I in our new beginning to overcome our debt solutions!!! Ben went over and beyond all expectations and gave us all the tools to solve our debt and to begin to have a better future one day at a time!!! As many know, this process is not easy. Fortunately, we had the extreme pleasure of working with Ben **!! He made the process very manageable. He is extremely knowledgeable, thorough and most of ALL PATIENT!! We will definitely recommend United Debt Settlement and of course Ben to anyone that may be looking for a company that would assist in resolving financial matters!!

    We would also like to mention two people in your customer service department. Nawel & Cheyenne are exceptional!!! They also were very thorough and went over and beyond to assist my husband and I in any questions and concerns that we had. They are the front lines of United Debt Settlement!!! They are extremely courteous, kind and helpful!! They were quick to answer any questions or details!! They followed through and got back to us in a quick and timely manner!!! Thank you for making this process a blessing that will rectify our future!!!

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    United Debt Settlement
    Response from United Debt Settlement

    Hi John & Kristine,

    Thank you for the kind words!! We are happy to help and are here for you with any financial advice and/or answers to questions you may have.

    Verified purchase

    Reviewed Sept. 3, 2022

    I was looking at options as far as debt consolidation. I was having a really rough time with all my debt. I went with United Debt, and the enrollment process was fairly easy. I had the guy’s number that I talked to. He was pretty forward as far as giving me all the details and explaining everything. I've paid off one of my cards. I'm still working on the others. So far, it's been fairly upfront as far as giving me information on how much I've paid and what I have left to pay off. I'm happy with it. It killed my credit score, but that was expected. Working with the company has brought down a lot of the stress of trying to get everything paid off.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Mark,

    Thank you for the review. We will continue to work on your accounts to the best of our abilities. I'm glad we were able to take some stress off your plate, that's what we do best besides negotiating with creditors.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 1, 2022

    I'm very happy with United Debt's program. It helped me too much. The service is good. Whenever you call, the person gives you some information. They just send it to my email or via text. Everything is wonderful.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Edda,

    Thank you! We are her for you with advice on anything related to your finances. We are happy to help!

    Verified purchase
    Customer ServicePriceBilling

    Reviewed Aug. 24, 2022

    Everything went well with United Debt. But I'm still in the beginning stages. I called them a week ago. I was a little skeptical. They've only negotiated one of my debts, so far. It bothered me a little bit that they made sure they took their fees out before even sending the first payment to the creditor. It didn't sit 100% well with me. The initial thing was they saved me 40% on the debt, but then they charge you 25% not on the negotiated amount, but on the original amount. It's not really 25%, it's now almost 35% if you go by that figure.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Robert,

    Thank you for the honest review. We collect our fees once a settlement is approved; we do not collect anything before that but do put in work. Our arbitration team will continue to do their best to negotiate at the lowest figure possible. Also consider how much you saved/saving if you would pay minimum or close to minimum payments with all that interest. I want you to feel comfortable in knowing we truly are trying our best to save you as much as possible.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 23, 2022

    United Settlement help me understand the process and what it takes to get rid of the business debt that I have had. They made me feel comfortable and put my mind at ease many times throughout the whole process. I would recommend this company to anyone that was in my position. United customer service was great. People I dealt with were friendly, non-judgmental and always heard what I had to say.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Parshant,

    Thank you for spreading the word! When we started this business our objective was to help other business survive, then strive! We are here for you!

    Verified purchase
    Contract & TermsCoverageTechPricePunctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Aug. 23, 2022

    Most of my experience with United Debt was fine. After a point, it became a little disappointing. In the beginning, I was told what the program was going to cost me over the life of the program. I was able to pay it off early because of some unexpected funds that came through. I asked for a payoff amount. When I got the payoff amount, I was told that it may or may not cover. At that point, I was paying more than what was projected at the beginning of the program. In addition to that, I had several creditors that I pulled out of the program. I came back, and then had some representatives come back to me later on and say, "We need additional funds to finish these last creditors."

    One was American Express. That was $5,000. I was able to pull them out because they made an offer to restore my card if I paid the full 5,000 on a payment plan. I had another creditor that was a few thousand dollars. They wouldn't take United Debt Settlement's payment method. I had to take them out and pay them directly. We've reached an agreement on it. That was another few thousand dollars.

    None of it made sense to me that I could even owe additional money. Some of the settlements were better than they had expected. I was like, "If they're better than had been expected and I've taken out thousands of dollars from the program and paid directly, how could I pay off the balance early and still owe additional money?"

    I sent a letter to one of the remaining creditors that they did not cover. It was a payday loan and the lender had an action brought against them. All of those debts were wiped out because the interest rates were illegal. There would have been money being collected for something that, in a letter that I had sent, I shouldn't have had to pay. It was particularly towards the end where the problems really came in because the one company that didn't accept United Debt Settlement's payment method, wasn't United Debt Settlement's problem, that was just a logistical problem. Took care of that. The American Express one was my choice. But all of that should have been to the benefit of my program. I didn't make any additional payments, so they discontinued my program.

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    Verified purchase
    Contract & TermsStaff

    Reviewed Aug. 15, 2022

    Jeffrey ** was informative, as well as kind. He convinced me that I was doing the right thing. He explained the details of the agreement, answered all my questions, and dispelled all doubt that I made the right decision. He is a well-informed agent.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Cherie,

    Thank you for trusting us. We are happy to help with any additional questions you may have!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 15, 2022

    Jeffrey ** has been the most helpful and understanding person I have worked with regarding business. He paid special attention to helping me get set up and thoroughly explained the process so that I was not left confused. He responded to all of my questions quickly and with patience. He deserves the best attention as that is what he has given me. Thank you.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Amy,

    Glad we can help! Helping is not only our job, but also our passion.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed July 21, 2022

    The program is going in a different way. Initial two accounts I was told I will be paying only 40 to 50% of the total amount, but the other two accounts are 100%. My credit rating had gone bad too. I’m not able to get anything. But in terms of services, I feel good. I went through the services of attending the calls, responding to the emails, explaining the details. Everything was taken care of nicely. Only the settlement part I’m not happy with.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Srinivasa,

    Unfortunately, sometimes settlements with creditors don't go exactly as planned, and as discussed in your initial calls credit scores are affected negatively when enrolling in debt settlement. Having said that, know this: 1. Our team is working diligently on your account, and you are on the right path to financial success. 2. Once you are complete with the program your credit score will begin to go up.

    Verified purchase
    Punctuality & Speed

    Reviewed July 8, 2022

    The enrollment process at United Debt Settlement was very quick. I got prompt service. Just answered a few questions and got the ball rolling. They worked with me on my budget. I'm still working through it. By this time next year or close to it, I'll be done. This was my first experience and I am totally satisfied and I would recommend them to a relative or a friend.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Patsy,

    Thank you for your kind words. You are correct! By this time next year-ish you'll be done and on the right path to financial success!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffTransparency

    Reviewed July 7, 2022

    They were wonderful. I was happy with them. At first, I was skeptical, because I thought maybe this is a scam. But luckily, it worked out for me. I'm done with the program. They told me I could pay a little bit more, so, I was able to do it two months ahead of the schedule. It was a good experience with the rep. I communicated with them online most of the time. Once in a while, I would just call them to get updates and they were very receptive. They were also very reasonable and they didn't charge too much.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Elerina,

    So glad you trusted us and stuck to the program! Although you are finished you can contact us anytime for financial advice. Know that the United team is here for you for life! We wish you a fruitful financial future!!

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed July 6, 2022

    They're a good company. If I ever get into a financial jam, I'll go with them again. They didn't bug me. They just left me alone, let me pay my bill. Their program helped me make better decisions on not getting credit cards and helped me to be more responsible for making payments.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Gabriel,

    Thank you for trusting us with your finances. Hopefully you won't get into a financial jam again! You can contact us anytime for any financial advice, we are here for you!

    Verified purchase
    Contract & TermsPunctuality & SpeedStaff

    Reviewed June 23, 2022

    I’m very satisfied with how well prepared I was prior into entering into this agreement with United Settlement. Harry ** walked me through the process and explained to me exactly what was going to happen while in the program. He didn’t sugarcoat anything. He educated me on my previous financial situation, explained the benefits of their services, and prepared me for not so great aspects. I highly recommend speaking to a certified debt specialist at this company. They will tell you how it is and handle your debt as quickly and efficiently as possible.

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    United Debt Settlement
    Response from United Debt Settlement

    Hi Ana,

    Thank you for your review! I'm glad our team at United Settlement was able to help you while being as honest and transparent as possible.

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    United Debt Settlement Company Information

    Company Name:
    United Debt Settlement
    Address:
    240 W. 37th St., Ste. 400
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10001
    Country:
    United States
    Website:
    unitedsettlement.com