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About The Credit Pros
Established in 2009, The Credit Pros is a credit repair company that helps clients improve their credit scores by disputing credit reporting errors to the three credit bureaus (Experian, TransUnion and Equifax). Depending on the level of service you sign up for, you can get unlimited credit dispute letters and credit counseling from certified credit experts. Free credit monitoring is added to every plan level to protect you from identity theft.
Pros & Cons
- 90-day money-back guarantee
- Free consultation
- Bilingual service
- Expensive plans
- Must mail/fax reports
- Only one monthly dispute with the smaller package
For those seeking to repair prior damage to their credit history, The Credit Pros offers three different plans to help. It offers a free consultation in English or Spanish and a 90-day guarantee.
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Reviewed March 12, 2023
I signed on with The Credit Pros and within a couple of short weeks, there were more than 6 disputes that were showing up on my credit reports. They keep you informed through their easy to use app. I would recommend anyone needing help to hire The Credit Pros.
Reviewed May 13, 2022
I signed up for credit repair through this agency. I had just 1 negative collection I needed removed. I chose this colony because of the 90-day money-back guarantee. My item was never removed and it seemed my credit score kept going down. When I contacted them for my money back they told me it was too late and refused to refund me. They told me of certain stipulations that were never communicated to me and said they are communicating them now. They refused the money back “guarantee” and did nothing for my credit. Not only am I out hundreds of dollars but I still have this collection on my report. Please shop elsewhere!
Reviewed Nov. 15, 2021
They help me, and this link gave me a lot of information. **. Love Credit Pros. Credit Repair Kit provides step-by-step instructions and 2021 credit letter templates to raise credit scores at home in months.
Reviewed Feb. 3, 2020
I was a member for a little over three months. My goal was to clear up a few creditors that should not be on my report. One in particular I discussed several times at length. That one was never addressed. They reported that my score improved from 715 to 805. When I went to apply for refinance the broker explain that there are several scores that are given, depending on the creditor request the score and my mean score ended up being 715. And the primary reason was the account that I had asked them to resolve in the beginning. Now I will just have to try to do it on my own. Not really impressed with results.
Reviewed Jan. 20, 2020
My story is simple, I joined in December with a credit of 679 and 30 days after in January my score dropped 70 point with no reason other than these so-called Credit Pro guys had no clue that sending blind inquiries to credit agencies can refresh their status of your old delinquent accounts and the new algorithms can penalize you for those drop your score. I worked so hard to raise my score from 540 to 679 over 2.5 years and these INCOMPETENT so-called Credit Pros had no knowledge of this and caused me to lose 2.5 years of hard work.
I called them so many times they run me around. The agent Gene ** constantly promises to call me back NEVER did. Why in the hell I signed up?? It was their misleading sales tactics that got me. Their sales agent told me, "We do not send just generic letters. We have lawyers on staff, they write letters specifically based on your situation and according to legal loopholes." THEY DID NOT. They lied to me and send a generic letters without spending few minutes to tailor it to my situation. AVOID THIS COMPANY OR YOU MAY REGRET AS I DO NOW.
Reviewed Dec. 10, 2019
They are so professional. I’m so happy to select yours services to fix my credit. I could see the results very quickly. Good job. I recommend you. I recommended my family because I can see the results. They are the best.
Reviewed Dec. 7, 2019
The Credit Pros were extremely professional, and hard-working. They understood that my priority was to improve my credit and refinance my home. The Credit Pros went in and repaired so much that at the end of the year I was able to do exactly that, refinance my home. I highly recommend The Credit Pros.
Reviewed July 3, 2019
This company keep promising 90 days. They do nothing but take your money. Very unsatisfied and would never recommend them to anyone. You can never reach anyone on the phone unless you want to start a service or cancel.
We're sorry to hear you were not satisfied with our service which has helped over 50,000 people heal their credit scores and get approved for over 10,000 loans to-date. While many consumers mistakenly feel that credit repair and restoration is a quick endeavor, it is actually a process which requires patience and diligence to see an improvement. Our records indicate that you were only enrolled in the program for six weeks -- which means you should be receiving investigation results from the credit bureaus, right about now.
The Credit Pros strives to deliver excellent service with a focus on complete transparency - we offer a number of different venues for contacting us - either by phone, online chat, or via your portal - all with the ability of scheduling review sessions with us at anytime.
We wish you the best
Reviewed May 1, 2019
This company’s tactics are tantamount to a boiler room operation designed to get you signed up and keep you signed up despite the sales pitch to the contrary. Money back guarantee is a fraud. The company took credit for two inquiries that were automatically deleted after 2 years to justify not honoring the guarantee. After more than 60 days and 3 payments, score change was 0 points.
Updated review: March 12, 2019
Good honest firm. All my issues have been resolved.
Original Review: March 12, 2019
Terrible. This firm has no interest in mind other than their own profitability. Generally to be a profitable firm in any business has to provide a viable service to their clients. Unfortunately after wasting nearly $600.00 dollars on their (non) services I came to the realization that they generate their revenue based upon violating their agreements with clients and bending/altering the explicitly stated terms of such agreements in manner that suits them not objective reality. They will purposely reward inefficiency as well so they could prolong the process as much as possible too in order to keep you locked in to their absurdly expensive monthly fee. No doubt they are nothing short of predatory. After about 3-4 months they produced absolutely no results irrespective of their guarantee. I strongly advise everyone to stay away from The Credit Pros and go with some such as Lexington Law, or one of the many other businesses out there.
Reviewed Aug. 17, 2018
Many thanks for the rapid response and supportive advice from your team. The people that are reading this should contact the Credit Pros if you have any credit issues right away. They won’t let you down.
Our team appreciates the kind words and we are glad we were able to help you.
Reviewed Aug. 10, 2018
They are unquestionably top shelf from the rest! They did not promise me anything that sounded too good to be true. And if you want specialized service combined with the best possible results, contact them.
We are very careful to not over promise. We strive to under promise and over achieve- it has served us well.
Reviewed Aug. 8, 2018
Andrew was extremely knowledgeable about the programs you offer and made the process to become debt free seamless. The amount of respect for the people that you help and understanding of situations that people encounter due to economic downfalls greatly allowed for me to believe that we were in good hands by becoming members of your program.
Andrew is an important member of our team and I will pass on your kind words. Thanks!
Reviewed Aug. 6, 2018
I have wanted to work on my credit. I just never slowed down or procrastinated. 2016 I had breast cancer stage 3. When they told me they could save my life, I was so happy. I decided then I'm going to change my life so when I get better I can have better credit and not feel defeated. So many things are based on your credit. I was shocked. And when I applied for a place to live, no one would even talk to you until they checked your credit... Thanks to Credit Pros, they have done all the work and helped me improve my credit score. I am so grateful. Thank you.
We are so happy to be a part of your inspiring story. You area amazing.
Reviewed July 31, 2018
They gave me an excellent service from the beginning up to now!! With this, I am beyond satisfied with the results so far. If I can I'll give a thousand stars to "The Credit Pros". They truly deserve it!
We will take your 1000 STAR review. Thanks and I will share this review with the team!
Reviewed July 27, 2018
Credit Pros has always been honest and truthful. They make no promises they can't keep even though they really work to fix your credit. Before I began with them I looked them up in the Better Business Bureau, BBB, and there rating is an A+.
We work very hard to Be truthful and do the right thing even when no one is looking. We love it when our core values are obvious to our clients. Thank you...
Reviewed July 19, 2018
I started the program for my daughter and myself in May 2018. So far my score has improved by approx. 30 points! My daughter has some ID Theft issues and they are working on hers as well. I would DEFINITELY refer The Credit Pros to OTHERS!!
We appreciate your faith in our team and we are glad you are seeing great results. Thank you for the kind words.
Reviewed July 17, 2018
Great Job! I haven't expected this much in just a short amount of time. Truly they are far better then Lexington law firm. I tried Lexington but I got the impression that they were trying to milk me for more money.
We try not to compare ourselves to other companies but my team will be happy that you ranked us ahead in your poll. Thanks!
Reviewed July 13, 2018
The Credit Pros are the best at what they do. I'm excited about their way they handle their business with you. I've seen the vast improvement regarding my credit scores. They are the best far from the rest!!!
Our team is thrilled with your success story. There is more to come.
Reviewed June 18, 2018
The Credit Pros are a awesome team of people who go to work for you and get the right results that enable you to get the best options financially that are available for the great credit standing that they will give you.
Its funny because we use the word "team" here all the time. We all work hard for our clients and it truly a group effort- you the client included. Thanks for the kind words.
Reviewed June 5, 2018
They have really delivered what they had initially promised. My credit score has improved drastically thanks to them removing some bad stuff in my credit reports. I can't really thank them enough for what they did for me.
Helping you and other clients is our mission. We are happy you found value and experienced such great results.
Reviewed May 23, 2018
When I first heard about them I was doubtful. I had heard the rip off stories before. But I found out that they are not only a reliable company but easy to talk to and answered all my questions and concerns. I signed up the next day and I must say that I never regretted it.
Awesome! The team is so happy to hear that we could help. Thank you for the great review.
Reviewed May 9, 2018
They are the chief with respects to credit repair. At first I was not convinced if the Credit Pros could really help me but after being with this firm a little over 45 days, my score has risen up and they have just started with my case. I look onward to the end of my credit file and I do not plan to go backward. As I have learned the hard way that bad credit makes life harsh.
We can assure you that you are in the right hands- lets do it! This is only the beginning.
Reviewed May 4, 2018
Don’t just take it from me. I’m just one of their many pleased customers. I had abundant items incorrectly stated on my credit report. As guaranteed, the Credit Pros had these items effectively removed. There was an instant optimistic effect on my credit score. Thanks, Credit Pros!
Thank you for the kind words. We encourage our clients to post their success stories and results. Our team loves reading them.
Reviewed May 2, 2018
They are the best firm to take on your case! They work very hard and rapidly in fixing my credit standing in the shortest span of time. I would really have no qualms with recommending them to anyone with negative items on their credit reports. With these kind of outcomes who wouldn't?
Awesome! Please continue recommending us because we are fixing America's credit one person at a time.
Reviewed April 30, 2018
They handle the whole thing and relay the progress of my account at every turn. They give advice on how to build positive credit and even provide links for the best credit cards for rebuilding credit. I could've never done all of this on my own in such a short time but thanks to their help I did.
Thanks! Improving credit is not just deleting bad stuff but also educating our clients on positive behaviors which raise credit. We are glad it worked for you.
Reviewed April 27, 2018
Rated number one by me the consumer, already I have experience a life changing for the better, with full confidence. Credit Pros has definitely reassured me that I will not regret taking the first steps to improve my credit score, well they work with all three credit bureaus to remove all yes all negative remarks that keeps me from attaining loans, credit cards hell even my dream home is just months away now instead of years... Thanks Credit Pros. Thank you Timothy my representative.
Reviewed April 25, 2018
Whoever you are eyeing for or whatever you want to do to repair or mend your credit. Let me save you the time and effort, you can halt the search now. This is the right place the best place to get all your negatives cleared. I'm very happy with Credit Pros service also all the great reviews tell it all. This company is really special! I'll recommend them to everyone who needs their credit repairs done.
That was such a nice thing to say- Thanks and glad we can help.
Reviewed April 23, 2018
They are definitely the best credit repair service that I signed up for. For a while I tried a couple other credit repair services which only stressed me out due to a lot of issues in unreliability and service. But not them they are the best credit people out there, hands down they work fast to get your credit clean. Plus they always keep you updated on everything with text and email.
Reviewed March 21, 2018
I definitely recommend them to everyone. As I have satisfy with company's work done for me. They are fantastic as I am only 2 month into the program but I saw good progress. Thanks. I work with this company Credit Pros.
We are so happy that you have seen success. There is more to come. Thanks!
Reviewed July 25, 2017
When I signed up 7 months ago I was told that I would have a dedicated adviser who would follow-up on my file regularly. NEVER HAPPENED... JUST A CALLED CENTER THAT DOESN'T KNOW ANYTHING ABOUT YOUR ACCOUNT/CREDIT SITUATION. Forwarded all that I was asked for on an ongoing basis (70GB worth!) and no action taken on what I sent or asked to have looked into. I was told repeatedly that there were add-on services I could pay more for and either no follow-up or I would call and the phone rep would tell me they had never heard of them. No per item deleted services offered or apparently available at all... just $109/mo. fee. I have had a few items deleted off two of the bureaus, but not sure if Credit Pro's accomplished it or my own efforts did. Very dissatisfied.
Reviewed Jan. 25, 2017
At first, they were great! Really knocked off a lot of items from my report. Then after almost a year, I had no more deletions so I took myself off the $99 per month and went to pay per deletion. Then I began receiving invoices for items that were still on my credit report. After going back and forth with Pearl ** and Charlene ** I received another invoice for 3 deletions that weren't deleted. I sent an email only to never receive a response and then my card was charged for $150... Never again will I ever do business with them again.
Reviewed Aug. 23, 2016
Very good customer service and support for credit repair. They have a twenty-four hour service and are glad to answer all my questions and are available all day and night. Good value for the money and anyone interested in the world of credit should give it a try and keep everything secure as possible to keep your credit safer from harm. I feel this service is very reliable and important to have around the clock. If I have a question about the current credit that I have they are right there.
Reviewed Aug. 22, 2016
This is a good group of knowledgeable people who can and will help you in any way to help straighten your credit out to where you can feel more at ease. The representative I spoke to seemed to know a lot about credit repair and helped me out where I needed it the most. I would definitely say contact them if you needed help. The value of their service seemed pretty reasonable but there might be other companies that work better in value. It all depends on how much you can afford. They were very reliable and honest explaining how it all works with the plan they set me on and I would know exactly how much I would have left at the end of the month.
Reviewed Aug. 20, 2016
They are limited in how they can help you as a customer. They can only do so much. They know the industry which is why their hands are tied. There's only certain things that they can do to help you get things removed from the report but they cannot physically remove them just for the sake of removing them. For the monthly fee I felt like my credit score did not go up for the amount that I was paying each month so therefore I did not think it was a good value. Never had an issue getting in touch with anyone. We're getting a response from anyone. I feel that they were reliable.
Reviewed Aug. 16, 2016
Called usually sounding very stressed but would always feel so much better even after 1 minute of speaking with someone. They reduced my stressed and changed my life for the better. Very knowledgeable and could answer all of my questions and concerns and if not, would make sure someone else did. They also gave great advice and exceeded my expectations. Value is 5 stars and recommended to everyone in need of credit repair. It's worth the time and money (which both are very little compared to what they would have been without it). Always there when you need them to be and can count on them not only to address all concerns but work hard to help you overcome the credit problems in your life.
Reviewed Aug. 14, 2016
Very helpful. They were also very nice and I didn't have any trouble understanding my customer service representatives. The rep I spoke with answered all my questions thoughtfully. She never made me feel stupid when I had her explain something again. She definitely knew what she was talking about and seemed very knowledgeable. A bit pricy, but the company helped me repair the damage I'd done to my credit when I was younger so the price, in my opinion was worth it. Whenever I had a question they answered it and didn't make me feel dumb for not understanding the ins and outs of how they would repair my credit. They did what they said they were going to do.
Reviewed Aug. 8, 2016
The customer service was really great. They were very professional and they were willing to answer any questions that I had about billing or technical aspects I did not understand. They are very well skilled and knowledgeable about the service. I don't think there is a question you could ask that they did not have an answer for or they would not search for. The value is very good. It really depends on how much you're willing to spend. I did research and they provide a great service for a really and fair price. They are most definitely reliable. I did not make contact with two other companies but with them there was no hassle. Everything was straightforward.
Reviewed Aug. 3, 2016
They were very informative and helpful when I was asking questions which really helped me through the process because I am new to the situation and do not know much. They seemed to know about everything I asking them. They seem to be there every time I have an important question pertaining to my account so that to me is important.
Reviewed Aug. 1, 2016
My process went very smoothly. I was able to repair my credit extremely quickly and diligently and I was saved a lot of money from this. The rep was very knowledgeable and helpful; when I was confused and worried about my purchases they helped me very much and I was able to maneuver the difficult times with my credit. The value was good. For the amount of money that I paid I received a very good and faithful service and I was able to fix my dismal situation with my credit pretty well.
The Credit Pros Company Information
- Company Name:
- The Credit Pros
- Company Type:
- Year Founded:
- 60 Park Place Suite 200
- Postal Code:
- United States