The Credit Pros Reviews

Spoke to Ronnie this morning and I made a mistake. Now I understand what is going on. I'm very happy with their service.

I started with The Credit Pros May of 2026. They are very professional and the customer service team is very helpful. Already seeing great results.

I enrolled with The Credit Pros in April of 2026 and paid $149. I was told that I wouldn't be charged again without my permission. It is May 2026. 2 days before I was supposed to be charged again and I called to cancel because I'd rather spend that large chunk of money on something more useful as nothing had been done to improve my credit currently which I figured it wouldn't happen fast but all they did was spam the same "does not recognize this inquiry" to try to dispute hard inquiries off my credit. I was told I could cancel with no hassle but that was obviously a lie considering I spent half an hour on the phone trying to cancel while being badgered to continue service.

I believed their suggestions initially. But then, without my approval, they took the initiative to withdrawal 40.00 from my bank account. THEN, wanted me to extend an extra 6 mos. to payment plan.

I joined April 8, 2026. It was a very easy process and all of my queries were answered properly and concisely.

This has been the worst experience. I not only paid the initial 149 but tried to cancel 9 days later and got charged more to cancel when I was told I could cancel at anytime. What a joke. Keep looking. This is a scam.

This is a Scam, don't convince yourself that it will work for you they tried to charge me $300 for 30 days of my account being active, told me they sent letters, that I can't see or access to know if they've actually sent them. Go on YouTube and figure out how to fix your credit for free yourself.

This company is a scam. No such thing as having someone repairing your credit, hard inquiries take a bit to rebuild which can only be done personally with proper credit card usage and more. I would never advise to sign up with Credit Pros. It's a waste of money and a ripoff, nothing changes. They roped me into a scam when they said $149 a month. First you have to pay a sign up fee for $149 (which wasn't mentioned) then next month on billing date they will charge you again. I would never ever sign up for these so called Credit Pros.

Jase **, the credit advisor I worked with today, was patient, knowledgeable, and kind. He answered my many questions, walked me through the contract, how the program works, and how to use the customer portal. My credit action plan makes good financial sense; I'm looking forward to strengthening my credit to be in the best shape before a home purchase. I found The Credit Pros through the Sure Path home buyers program. I also found the Customer Care staff to be patient, professional, and genuinely caring.

I was told that there was a money back guarantee. I have not even had them helping me for a month more like a week, and they refuse to give me my money back. I am not happy with them at all. I paid $149 then the next day they attempted to take another $149 out of my checking account again! And everyone I talk to acts like they can not understand what I am trying to say. They will not cancel my so called “membership“ and are making me stay enrolled!?! I’m going to make some calls to my attorney and see what I can do about this scamming company….PLEASE DO NOT FALL FOR THE FAST TALKING SALES PITCH. IT IS A LIE!!!!

Scammers. I was a customer for about a year before deciding to cancel my account. My credit score has barely moved and I was ready to opt out of the service. The customer service representative gave me an extremely hard time canceling my account and demanded that I at least pay a fee of $32 to cancel. When I didn’t pay the $32 Credit pros withdrew $149 out of my account the next day. And then proceeded to send me a cancellation email after they withdrew the money out of my account. I repeatedly called and asked for a refund. Their team has gaslit me and refused to cooperate.

I just joined this firm for some very serious issues that I’m having. I would really like to believe that this firm or Company can really stand by what they are saying how they can be a help to me… Please email me some issues that I can request to be mentioned or that I should just end my membership now. Melvin **. 12/22/2025 1:04pm est

I am very pleated with The Credit Pros. Each time I have spoken with a member of the Credit Pros team they have been very personable, professional and bring results. The service on my credit reports has been timely and successful.

I was with them for a few months. I at first was interested in the rent to own properties. Long story short moved without them. Now I'm paying 149.00 a month for so called credit repair. I make a couple payments no change to my credit. My score going in was 640. I tell them I can't afford it. Now after leaving my score dropped to 560. I can't believe it! I don't know what they did. Never deal with these people. I have more. I'll put it in another review.

The Credit Pros really came through for me. They helped clean up my credit after a timeshare issue with my ex-husband and guided me every step of the way. As someone active in the military, they made the process simple and stress-free so I could focus on my duties. Highly recommend — they truly care and deliver results! 🇺🇸

I have been with Credit Pros for almost 2 years. Every time I've reached out to them saying why is my credit score not getting improved I get a woman named Tori who is just customer service. She has refused to escalate this to the management team. She refuses to let me go beyond her scope and her pay grade which tells me very clearly she doesn't want her upper management to know the truth. They have made a lot of promises. As far as I'm concerned there are sales organization. They suck your money every single month. They have ripped my husband and I off severely thinking telling me you need a line of credit, you don't have positive credit. I have no other bills except the original ones. I have a very small file on the three credit bureaus. They have done very little for me and I've told them if they don't refund my money then I'm going to join the class action suit there's been several and there's an open one now.

Was explained and good answering the questions. I understand..and you all do a good job. Good to know what’s going on and reasons for each creditor to be disputed and how to keep the cards dn low … Thank you. Patricia **

This company is a total ripoff, I knew I didn’t have anything on my credit, 2 credit cards, both fairly knew, no money owed on either card, the guy even told me, there wasn’t a lot they could do for me except challenge that bill, so he said one time fee for the one bill, I was & am working on credit, I don’t make enough to pay a $149.00 a month even if my credit were bad. But trying to get ahold of someone to resolve absolute nightmare!!!! If you do businesses with them!! WATCH YOUR BANK ACCOUNT!!!!

I'm having credit issues. I was creating an account with Experian Bureau. The link with experian, directed me to the Credit Pros. I called the number. The agent that answered the phone was Mr. **, I think that's how you spell his last name. He was very informative. He was also patient and, understanding. He took the time! To explain everything to me. He also made sure that I had a good understanding. I could have done the work myself. I did start some of the process on my own. Upon talking to the agent. I began to feel more comfortable about it. They are taking care of all three bureaus altogether. So, that was less stress for me. And, I was stressful!! I feel pretty confident that they are going to do what they said. They also offered me a letter of evidence that they are handling my situation for proof of renting. That's until everything is finalized. They said they will handle it. And I believe they will. So, we will see 👀.

Demetrius explained the program and how it worked as well as appropriately setting the expectations. I love that not only do they help with fixing the past but advise for the future as well. It’s not just repair but understanding how to optimize leveraging credit for a better future

I am now highly proud to be a part of this company called "Credit Pros." They have shown me a way out... Much better way of getting those heavy tons of stones off my shoulder... While enjoying their services & my life at the same time! Plus... it's for as little as nothing to do it! Have been looking for months almost a year for company such as them to come to my aid! Thank you, Credit Pros! I will highly recommend as well promote your company!

Great pricing, feeling positive, thank you, Simon! I tried to purchase a home and Standard Credit did not help and was third-party charging a whopping 1250, which is ridiculous, with a subscription to several sites.

This is the first time I have written about a particular company like Credit Pros. Maybe my experience was the odd all in the group but I have nothing good to say about credit pros. I originally talked to someone named Carlos from credit repair at 973-233-4388 who then transferred me to credit pros. It was a bait and switch operation that I did not recognize as such. I paid $119 to utilize their services. I realized what it was AFTER I paid the $119.

The setup and processing was not difficult at all. I was able to receive a discount and various options for documentation uploading. They have a secure texting and email line. This is very convenient for ones with limited devices or complications on their phones attempting to access the website.

I’m very happy with what they have done. I would recommend. Them and to everyone so go get your credit fix at Credit pros. They have excellent service. Hope you try them. They did it for me so go get a credit fix.

Friendly service! I literally asked a million questions and they were patient, kind, and they've been real life helping my credit and walking me through each and every step. Whenever I think back to other credit agencies I was always in the dark about how to handle things but not here!

Generally pretty worthless service, they really didn’t fight strongly to dispute inaccuracies on my report. They will send out generalized letters which will absolutely be hit or miss, they won’t gather details or information from you at all to help support your dispute which means that your dispute will have a lower chance of success (all while you’re paying them a monthly fee for their help)

I got enrolled with Credit Pros couple of weeks ago and I have started receiving positive results as my credit scores has improved. Am so happy and expect more improvement. Thank you Credit Pros for your good job.

I began services with The Credit Pros in an effort to improve my credit score. After the initial payment of $119 on May the 30th I realized I would a not be able to continue the monthly payments and my money would be better used trying to pat down my debt. I called on June 4th to cancel. However the company representative was so persistent that I agreed to one month free and the a "reduced" rate of $79 a month. I then called again on July 1st to cancel. This time receiving bo resistance from the representative.

Creditpros has a been such a great experience. They have reliable and helpful representatives, very informational. I highly recommend if you're looking into repairing your credit. Very easy to get a hold of their support team and receive further guidance.

They have been the best to me. They have been so extremely friendly to me in every part of this. They have been so very nice. I could not have asked for any better. They have been so efficient every step of the way.

I found this company to be very affordable, fair and prompt. They offer two options that are very good and within reach to solve any issue. The essence of the program is very fast, to the point and inexpensive.

Demetrius was very professional and gave me detailed information on my first contact with Credit Pros. I know I’m off to a good start. He advices me on what exactly to do by following the emails and any questions I should reach to him or his teams.

Signed up 2 months ago and nothing positive has happened.. I got more things removed on my own than they have done.. More interested in inquiries than the few negative items they should be working on... After canceling still charged my card 149. We called refused to refund the card... so now have to fight them and cancel my credit card..

Taking all of the anxiety and worry out of getting my credit in order is so amazing. The Credit Pros are user friendly, thorough, and the customer service is great! This service is one everyone with low credit should use.

Awesome customer service and support. They make credit more understandable and interesting. They have help me and my family improve our credit scores and learn valuable money management skills. I am very grateful for their help and expertise. I recommend them to anyone looking to repair their credit.

Khojika wAs very helpful and understanding and they have gotten all my negative items off my credit report and I have my life back again. Credit Pros is the best! The credits pros is very caring and helpful.

This is a terrible company. They will take your money and make you promises and then deliver absolutely nothing. Then, as a bonus, after you’ve terminated your contract, they will continue to bill you and tell you they have no record of you terminating the contract. If this all sounds great to you, then you have found your match.

They're a wonderful company that helped me with my credit repair issues. Their customer service was polite, and easy to work with. They handled everything in a timely manner. Their website is great to use. Very detailed and on point. I'd recommend The Credit Pros to help with your credit needs.

Originally, when I started my credit score was very low and I had negative history on my credit. But as soon as I joined The Credit Pros between 4 to 6 months, my credit score started coming up and most of the negative history on my files are being cleared out. Thanks to the credit pros.