The Credit Pros

The Credit Pros Reviews

The Credit Pros Reviews
4.9(70)
Author pictureAuthor picture
Author picture
Written by
Author picture
Edited by

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.9 out of 5
See all 70 reviews

About The Credit Pros Reviews

Established in 2009, The Credit Pros is a credit repair company that helps clients improve their credit scores by disputing credit reporting errors to the three credit bureaus (Experian, TransUnion and Equifax). Depending on the level of service you sign up for, you can get unlimited credit dispute letters and credit counseling from certified credit experts. Free credit monitoring is added to every plan level to protect you from identity theft.

Pros & Cons

Pros

  • 90-day money-back guarantee
  • Free consultation
  • Bilingual service

Cons

  • Expensive plans
  • Must mail/fax reports
  • Only one monthly dispute with the smaller package

Bottom Line

For those seeking to repair prior damage to their credit history, The Credit Pros offers three different plans to help. It offers a free consultation in English or Spanish and a 90-day guarantee.

The Credit Pros Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about The Credit Pros?
  • 4,309,121 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 2 Reviews 5 - 35

Reviewed Sept. 5, 2023

I was desperate for assistance and had no idea where to turn. Not only did the Credit Pros make the procedure quick and painless, but they also assisted me with my credit score. As a result of their assistance, my credit report is currently in excellent condition.

Thanks for your vote! Report
Customer ServiceStaff

Reviewed Aug. 30, 2023

I'd want to express my gratitude to The Credit Pros for their aid in fixing my credit concerns. They always responded quickly to my emails and clearly described the intricacies of my case. They also provided me with valuable information on how to resolve the matter, which I found quite beneficial!

Thanks for your vote! Report
profile pic of the author

Reviewed Aug. 21, 2023

When I was in the worst financial condition of my life, the Credit Pros came to my rescue. I can finally put all of this behind me thanks to their assistance and experience in addressing credit concerns. They literally saved my life!

Thanks for your vote! Report
Customer ServiceStaff

Reviewed Aug. 15, 2023

The Credit Pros were quite helpful in resolving my credit problems. For years, having a negative credit score has been very unpleasant for me, but thanks to the Credit Pros' customer service, I'm finally able to receive a loan. It was a pleasure to collaborate with them.

Thanks for your vote! Report

Reviewed Aug. 15, 2023

We went to The Credit Pros because we were concerned about our credit. They assisted us in understanding what is reported to the bureaus, which scores we should target, and how to prevent collections from coming again. Our credit has much improved, and we feel in charge of our financial future for the first time in a long time!

Thanks for your vote! Report
profile pic of the author

Reviewed Aug. 12, 2023

I have been very pleased with The Credit Pros' efforts on my credit report. I hope to one day get my score back to where it once was.. It has only been a month but already I see activity on my accounts.

Thanks for your vote! Report
Staff

Reviewed July 31, 2023

The Credit pros are an amazing group of people and they are one of the best. I will recommend anyone to them if they need their credit work on and glad I found the credit pros. They are the best company out and I would not trade them for any other company.

Thanks for your vote! Report

Reviewed July 27, 2023

When it comes to my credit, I know I can count on The Credit Pros. They assisted me in increasing my credit score and making several good credit-building decisions by giving me the guidance I needed before going in blind!

Thanks for your vote! Report

Reviewed July 25, 2023

I just started with The Credit Pros, and they appear to be the best option to improve my credit scores. They have given me a portal that has multiple options to help me improve my credit scores. They have given me a $5.000.00 dollar credit line, on-line to help me build my credit history.

Thanks for your vote! Report
Customer ServiceStaff

Reviewed July 14, 2023

I just joined to have my credit repaired initially, I had spoken Luis in NJ and made it seemed that you should not have any problems disputing your items. I had told him that I have a bankruptcy on my report, which he said I don't see any on your report. So I went forward with a call session with a credit repair agent to review my dispute items, come to find out I did have a judgement on my account. I also got the impression that a lawyer was going to handle my credit report which that was a lie.

I asked the agent can it be possible to remove items on a bankruptcy report since I thought it was 7 years I had to wait. He was not confident with the answer so I kept asking him and he just said you will find out in 45 days. So with me feeling that I m wasting my time I then called back the 800 number and he also had to put me on hold several times because he could not give me any assurance if its possible to move items on a bankruptcy report. I just decided to cancel but that was another issue, communication sucks in this company - agents not confident they present themselves as repair specialist but they have no clue. I would stay away from this company

Thanks for your vote! Report
Customer Service

Reviewed July 13, 2023

They have helped me get negative marks off my credit scores and helped me to improve it! I have been using them now for about a month and I am highly impressed with their skills and how fast they are to reply.

Thanks for your vote! Report

Reviewed July 12, 2023

I was in a dire financial condition and faced the prospect of never repaying my college obligations. There seemed to be no hope, but with support, I could have hope again. In one credit repair quotation, The Credit Pros has given me fresh hope.

Thanks for your vote! Report
Price

Reviewed June 27, 2023

Quick and great results with my credit. I saw changes within a month. I recommend The Credit Pros to anyone that's trying to raise their credit scores for sure. It's worth the fee and I'd do it all over Again.

Thanks for your vote! Report
profile pic of the author

Reviewed May 20, 2023

Never new it exist, great to pick them up to help me deal with my credit score which I have no clue that is why I've been rejected all along my application. I am thrilled to have something like this to walk us through unfamiliar territory like this.

Thanks for your vote! Report
Staff

Reviewed May 4, 2023

I had a fantastic experience with this credit repair service. The team was knowledgeable, patient, and understanding. They took the time to explain the process to me and were always available to address my concerns. Thanks to their efforts, my credit score has improved significantly. I would recommend this service to anyone looking to improve their credit and financial well-being!

Thanks for your vote! Report
Staff

Reviewed April 21, 2023

The Credit Pros are an amazing company. They do great work repairing people's credit. They are very nice people who understand and listen to your needs. Thanks to them my family and I might actually be able to eventually obtain a loan to get our own place going. Thank you Credit Pros!

Thanks for your vote! Report
Customer ServiceStaff

Reviewed April 17, 2023

This company is it really wonderful. They're helping me get my credit back in line. They are always there to take my calls and my questions. Very knowledgeable, very kind of considerate. I would recommend this company for everybody.

Thanks for your vote! Report

Reviewed March 30, 2023

I cannot recommend this credit repair service enough! The team was knowledgeable, responsive, and most importantly, effective. They were able to remove several negative items from my credit report and improve my overall score. Thanks to their hard work, I was able to secure a loan with favorable terms. I am so grateful for their help!

Thanks for your vote! Report
profile pic of the author

Reviewed March 27, 2023

I call TCP my stress relief program. Took a lot of pressure off my wife and I boy do I feel good. Weeee. I on my way to better living. I thought I would get my credit back in control. I would highly recommend.

Thanks for your vote! Report
profile pic of the author

Reviewed March 26, 2023

Within the first few weeks my credit score has risen 30+ points. It is well worth it and would recommend to everyone who is having credit card debt that you can't work through on your own. I am very satisfied so far.

Thanks for your vote! Report

Reviewed March 12, 2023

I signed on with The Credit Pros and within a couple of short weeks, there were more than 6 disputes that were showing up on my credit reports. They keep you informed through their easy to use app. I would recommend anyone needing help to hire The Credit Pros.

Thanks for your vote! Report

Reviewed May 13, 2022

I signed up for credit repair through this agency. I had just 1 negative collection I needed removed. I chose this colony because of the 90-day money-back guarantee. My item was never removed and it seemed my credit score kept going down. When I contacted them for my money back they told me it was too late and refused to refund me. They told me of certain stipulations that were never communicated to me and said they are communicating them now. They refused the money back “guarantee” and did nothing for my credit. Not only am I out hundreds of dollars but I still have this collection on my report. Please shop elsewhere!

Thanks for your vote! Report

Reviewed Nov. 15, 2021

They help me, and this link gave me a lot of information. **. Love Credit Pros. Credit Repair Kit provides step-by-step instructions and 2021 credit letter templates to raise credit scores at home in months.

Thanks for your vote! Report

Reviewed Feb. 3, 2020

I was a member for a little over three months. My goal was to clear up a few creditors that should not be on my report. One in particular I discussed several times at length. That one was never addressed. They reported that my score improved from 715 to 805. When I went to apply for refinance the broker explain that there are several scores that are given, depending on the creditor request the score and my mean score ended up being 715. And the primary reason was the account that I had asked them to resolve in the beginning. Now I will just have to try to do it on my own. Not really impressed with results.

Thanks for your vote! Report

Reviewed Jan. 20, 2020

My story is simple, I joined in December with a credit of 679 and 30 days after in January my score dropped 70 point with no reason other than these so-called Credit Pro guys had no clue that sending blind inquiries to credit agencies can refresh their status of your old delinquent accounts and the new algorithms can penalize you for those drop your score. I worked so hard to raise my score from 540 to 679 over 2.5 years and these INCOMPETENT so-called Credit Pros had no knowledge of this and caused me to lose 2.5 years of hard work.

I called them so many times they run me around. The agent Gene ** constantly promises to call me back NEVER did. Why in the hell I signed up?? It was their misleading sales tactics that got me. Their sales agent told me, "We do not send just generic letters. We have lawyers on staff, they write letters specifically based on your situation and according to legal loopholes." THEY DID NOT. They lied to me and send a generic letters without spending few minutes to tailor it to my situation. AVOID THIS COMPANY OR YOU MAY REGRET AS I DO NOW.

Thanks for your vote! Report

Reviewed Dec. 10, 2019

They are so professional. I’m so happy to select yours services to fix my credit. I could see the results very quickly. Good job. I recommend you. I recommended my family because I can see the results. They are the best.

Thanks for your vote! Report

Reviewed Dec. 7, 2019

The Credit Pros were extremely professional, and hard-working. They understood that my priority was to improve my credit and refinance my home. The Credit Pros went in and repaired so much that at the end of the year I was able to do exactly that, refinance my home. I highly recommend The Credit Pros.

Thanks for your vote! Report

Reviewed July 3, 2019

This company keep promising 90 days. They do nothing but take your money. Very unsatisfied and would never recommend them to anyone. You can never reach anyone on the phone unless you want to start a service or cancel.

Thanks for your vote! Report
The Credit Pros
Response from The Credit Pros

We're sorry to hear you were not satisfied with our service which has helped over 50,000 people heal their credit scores and get approved for over 10,000 loans to-date. While many consumers mistakenly feel that credit repair and restoration is a quick endeavor, it is actually a process which requires patience and diligence to see an improvement. Our records indicate that you were only enrolled in the program for six weeks -- which means you should be receiving investigation results from the credit bureaus, right about now.

The Credit Pros strives to deliver excellent service with a focus on complete transparency - we offer a number of different venues for contacting us - either by phone, online chat, or via your portal - all with the ability of scheduling review sessions with us at anytime.

We wish you the best

Reviewed May 1, 2019

This company’s tactics are tantamount to a boiler room operation designed to get you signed up and keep you signed up despite the sales pitch to the contrary. Money back guarantee is a fraud. The company took credit for two inquiries that were automatically deleted after 2 years to justify not honoring the guarantee. After more than 60 days and 3 payments, score change was 0 points.

Thanks for your vote! Report
Nick increased rating by 4 stars.
After a positive interaction with The Credit Pros, Nick increased their star rating on March 12, 2019.

Updated review: March 12, 2019

Good honest firm. All my issues have been resolved.

Original Review: March 12, 2019

Terrible. This firm has no interest in mind other than their own profitability. Generally to be a profitable firm in any business has to provide a viable service to their clients. Unfortunately after wasting nearly $600.00 dollars on their (non) services I came to the realization that they generate their revenue based upon violating their agreements with clients and bending/altering the explicitly stated terms of such agreements in manner that suits them not objective reality. They will purposely reward inefficiency as well so they could prolong the process as much as possible too in order to keep you locked in to their absurdly expensive monthly fee. No doubt they are nothing short of predatory. After about 3-4 months they produced absolutely no results irrespective of their guarantee. I strongly advise everyone to stay away from The Credit Pros and go with some such as Lexington Law, or one of the many other businesses out there.

Thanks for your vote! Report
Loading more reviews...

The Credit Pros Company Information

Company Name:
The Credit Pros
Company Type:
Private
Year Founded:
2009
Address:
60 Park Place Suite 200
City:
Newark
State/Province:
NJ
Postal Code:
07102
Country:
United States
Website:
thecreditpros.com