Speedy Cash Reviews

Great customer service.

Speedy Cash is great and convenient. I get the money in my account the following day.

Speedy Cash is convenient when you need them, but when you can't pay them due to income change, they tell you it's nothing they can do about that either pay or they will overcharge your account with lots of fees. I think this is wrong no matter how many arrangements you have. You think they would do what's best for the customer instead of what's right for company...

I have been a member to Speedy Cash for only a couple months and they have been really good about the loans when I needed them but recently I've tried to take a loan out when I really do need the money and I've had to do it multiple times because they keep canceling my loans and there is no reason because I always pay on time so I'm not sure why. I have called 3 times and have gotten hung up on all 3 times!

I experienced serious financial situation July 2013, went to speedy loan Round Rock, TX. Was not fully informed about the payback plan. I received $1440.00 with $270.00 payback each month. I figured it was like any loan after 6 months it would be paid off. But no I found out those payments hadn't touched the payback amount but were payment for the privilege of them loaning me the money. I have had to renew twice to the tune of $337.00 just to renew and am going to have to renew again in October because I just can't afford to pay more than the $270.00 each month or pay it in full. I Calculate I have paid back at this time 3 times what I borrowed. When I spoke to the manager the first 6 months and told her if it had been explained to me like that at the time, that I would NEVER have taken a loan like that she said, "Oh well those people hadn't been trained right and none of them worked there anymore." Please someone provide me with an answer to stop this madness.

I have no complaints with anything or anyone. The people I have worked with were always respectful, helpful, courteous, and very professional in teaching a conclusion to my requests. This is not a complaint, just a comment on the loan amount; it would be more helpful for me if the minimum amount could be raised to $300.

I am and always will come back as you are all very helpful with helping me in times of need.

Speedy Cash is great when in time of need. The online experience is fantastic and hassle free.

I have never had a problem with getting loans from Speedy Cash. I highly recommend them.

I am very pleased with the service.

I have never been to a Speedy Cash office or never had to get any payday loan. I am trying to purchase a car and when my credit was pulled I noticed that there was a balance of $1252 loan that I never took out. This has caused a huge factor in the interest rate of this car loan. I have tried to contact Speedy Cash corporate office and have left messages and I have had no luck. I know if I could talk to someone there that we could figure this to be an internet fraud case. I did talk to a local Speedy Cash and they did tell me the loan was done over the internet.

I got a payday loan for 250 dollars. I just needed it until my next payday. I paid it off two days early using the website. During the processing time after you hit submit, the website stopped responding. They took 294.12 out of my bank account but on the website it showed it as unpaid. I called and spoke to customer service and the person I was talking to extended my due date and said it would be investigated. Those days past and they automatically charged my account again for 294.12. I called again. They deny any payment before they charged me. They said I would have to handle it through my bank, which I did.

These idiots made a fraudulent loan to someone using my name and social security number. No credit bureau inquiry was made. They obviously didn't bother verifying any information provided by the cyber criminal. ProtectMyID reported derogatory information from a collection agency - Ad Astra Recovery -- Weird, they're in the same city as Sleazy Cash. Now I have to prove to the collection agency that I didn't get this loan because of Sleazy Cash's irresponsible lending practices.

Getting the loan was easy. Paying it off is hard. I got a loan for 750.00 and I have been making over 200.00 payments for several months now. I checked my payoff balance and it is 834.05. I called SC and they told me that I was making the min. Payment so only $12 was going to my balance and I paid $1450.83 in interest. They are charging me and they will you too an APR of 347.75%. Do not mess with this company. They are thieves!

I have been very pleased with speedy cash as a pay day loan customer. The process is fast and once the loan request has been processed and approved the money arrives exactly when they said it would. The services they have provided has been top notch.

Only thing that could be added for repeat customers is better pay back rates to show you are a loyal customer.

Speedy Cash is great for loans. Reasonable fees, and they're actually "speedy" when it comes to receiving your money. No hassle at all

Great service. Fast results.

Good service, thank you.

My wife applied for the express installment loan the Speedy Cash location in Stanton CA today. Keep in mind that myself, my wife and my mother-in-law have been Speedy Cash customers for quite some time in good standing. She was denied the loan for the following reason: "Unable to verify previous credit relationships" and no one could tell us what that means. It sounds as if it is an internal application process issue rather than anything to do with her credit history. All information is accurate and we can pull a copy of her reports without any problems and easily see her credit history. So what is so difficult in verifying that?? We had hoped to get this loan for our trip out of town this weekend but it appears we now must find other sources.

This is the best place I've come across.

Response was fast and application was easy. Thank you.

Fast, easy. SpeedyCash!

Thanks for the help when I needed it. Your staff is wonderful to work with.

Great services. Always a great way to have some extra cash in a pinch.

Great service, easy to apply and very simple. Wouldn't think of going anywhere else.

I have had nothing but good experiences with Speedy Cash. I would definitely recommend them!!

Very good customer service, made me feel at home.

I have no complaints about your company or staff. Great customer service.

Every time I have gone into the branch on Russel and Eastern, I have had a great experience with people who seemed genuinely cordial and helpful. It is not the best of times for me when I had to use your services, but they were helpful, respectful and patient with me every time.

I found my experience to be very good with Speedy Cash and I would highly recommend them for a loan.

Wish I could get an installment loan. I make more than enough to pay it back and I've been with Speedy Cash for a while now. I wanted to use the installment loan to pay back the other loans I owe and stay with Speedy Cash and use the rest to pay of my car down payment.

Thank you for being efficient, fair and available.

Good customer service, fast and reliable.

I have always had a great experience with you folks.

Awesome loan, just wish would give discounts like other loan providers.

I had a horrid experience with this company. I had a joint checking account with a long time friend and this company took money from my account the day after I was told that the account in question had been charged off due to the death of my friend. I faxed all documents that were needed and was told that EVERYTHING had been taken care of and that NO MONEY WOULD BE REMOVED FROM MY ACCOUNT.

They're just awesome and helpful and fast process and there for you when you need them.

This is a convenient, short-term loan service. I do wish installment loans at higher amounts were more easily available... but the service is easy, quick and dependable.

I have been a loyal customer and do not understand why I cannot get an installment loan. The reps are not helpful and (only) some are just rude. Other than this my experience has been very pleasurable. For the most part all contact with Speedy Cash reps have been a good experience.

The customer service is outstanding!

They make getting a payday loan fast and easy. Thanks for your service.

My father got a title loan with this company for $2500. He has been paying the loan back for year and the half $217 a month. Yesterday we went to their office to paid off the loan in full thinking his balance was going to be less than $500. For his surprise they told him he owe them $2346!!! This is a crazy rip off! They told him if he continues paying this loan he be finish paying it on $2016 because now his loan finally is paying itself before it as only interest and no out of the $217, $30 goes to the loan!!! This is bad, my father was in need at the time and they don't really explain all of this. This is horrible, my father need a lawyer.

I've never had any problems with this company. I would strongly recommend using when in need of extra cash. Very polite, friendly, fast service and knowledgeable. Highly recommend.

Speedy Cash is always there when I need it. The process is fast and easy and the customer service is excellent.

I paid my loan on off a day early, 7/2 via my debit card and on 7/3 another charge was deducted from my account which was the scheduled payment. There was a hold on my account for the 1st charge which cause me 2 overdraws totaling $62. When I presented this to customer service with a copy of my statement, I got a response from a Brenda on 7/8 asking me for a clearer statement. When I called customer service I was told that only one charge was made on their end but I had proof that these charges exited. Finally, my bank reversed the charges of $62 which I am grateful for. Perhaps many of your customers file false claims but my claim had proof and I kept getting the run a round and this could have been avoid. I will have to rethink about my continued use and referring future customers because overdraws are a BIG thing and can be expensive...

Get A loan without a checking account.... but when you ask about it they say you need a prepaid debit card, but look at the website and it doesn't say that.

The customer service, the self service is better than any other loan service which makes it easy to get a loan and pay back a loan every time. Now all I need is to find a way not to use you guys so much, lol.

I had a horrible experience with your company. An employee had me apply for a loan and when I left the building, a lady snatched my money out of my hand and hit me in the head. I made a police report and spoke to the manager about her employee (**) who was recruiting people and taking half their money in the back of your building. I don't feel it's fair for me to pay your company after an accomplice in the store had someone hit me and take my money or, let me guess, I still have to pay. I spoke to many managers on Westpark/Gessner. Nothing was ever done - very unprofessional.

A very pleasurable experience. Readily available to my needs and very professional customer service reps.

Applied both with agent and online and found both processes to be easy and professional. Would definitely recommend.

Very professional and efficient!

I had a loan with Speedy Cash, which came due on July 7, 2014. Unfortunately, the payment didn’t go through to Speedy Cash, because a person, who was supposed to pay me, got the payment late to the bank and it wasn’t processed on time. I contacted Speedy Cash on July 11, when I found out, to let them know and to see if I could make a partial payment and get an extension to pay the rest owing. The person who I spoke with told me that she could take a payment of $100 from my ATM card immediately, which would hold the extension until July 18 – when $215 would automatically be deducted from my bank account. The amount I borrowed was $255; the amount I owed was $315 – $15 was a penalty fee for being late.

I have had a generally positive experience overall, at least up until recently. When I first applied, customer service team members were very eager to help and spent whatever time was needed to assist me with tech issues, as an example. My loan money has shown up on time every time except once when everyone's got sent out a day late. Recently however, I applied for a longer-term installment loan and was denied. I called customer service and was told I was ineligible because I had a payday loan out already (however, it says on your website that it's ok to have both concurrently). Anyhow, I didn't argue this. I just confirmed with him, to be absolutely sure, "ok, so, I'll for sure be eligible for the California something-or-other-installment-loan as soon as I pay back my current loan, right"?, "yes of course," he affirmed.

Always greeted and attended quickly.

I was having trouble entering "next pay day". After many, many attempts I called customer service. The help I received was immediate. The employee was excellent in walking me through the process and apologetic for the trouble I was having.

I'm so happy to have the opportunity to be part of Speedy Cash family.

Thank you for helping over life's rough patches and getting my life back on track financially. :)

I have been a customer since December 2013. I have had an account with you since then and I have had to every time I have dealt with your company fight with your website to request a loan. Not once was I able to without contacting customer service by phone and repeat the entire application with them before having to try at the least half a dozen times to get a new password assigned or to get your system to accept the temporary password assigned by the customer service rep. Then it has been a struggle every time to do the electronic signatures because the system once again refuses to recognize me as customer.

I am pleased with Speedy Cash and your loan service. I am retired with Social Security monies, and for additional income I am a freelance writer. In working with my freelance customers, I find their payments may be erratic, whereas a payday loan becomes beneficial. However, I do find the $200.00 maximum loan to be low. A figure of upwards to $500.00 would be a better fit.

I would recommend it to my friends.

Every time I have needed an advance for emergencies Speedy Cash has always been there to fill that need. I get same day deposit depending on time of day I make my request otherwise it is very next day. I highly recommend their services.

Access to site is quick and secure. Able to complete loan request in less than 5 minutes, and deposit confirmation is prompt.

I have used this service several times and I will be using again in the near future. The loan process is simple and fast. I would recommend to everyone that needs a small loan.

No hassle, quick and easy. Finance charges are very fair considering it is an unsecured loan.

Very happy with the total experience with Speedy Cash! They are so easy to work with and always willing to accommodate me. So grateful for this loan company, comes in handy when I am a little short on cash. Thank you again.

I asked for a loan and I had the funds in my account Monday morning...

Need a quicker way to update banking information than mail or faxing especially if you don't have a fax machine.

I believe that Speedy Cash is one of the best companies to obtain a payday loan. I enjoy doing business with them and highly recommend them. They have been a big help to me.

Fast, easy help when you need it. Fast response to emails.

The process (start to finish) has been easy and quick which was a pleasant surprise when I needed it most... Thanks.

Fast and accurate results. Loan is to you immediately. Payback options are good.

I have had great service with the speedy cash business. All employees are friendly. It's most of the time crowded, but they get you in and out fast. I appreciate their business and I recommend it.

It has always been fast, easy, straightforward to get the money I need.

You guys are awesome.

I am very happy with the service I got and prompt deposit in my account.

If I had complaints it would be - It takes a long time to get in and out. The paperwork is very time consuming and the speech they give every time is really not necessary and it takes forever. They do not get in a hurry and sometimes I am. They draft the account too fast without warning. I know I should expect the draft when I agree to - but I have been a customer for a while - renewing every two weeks. I think with regular customer a courtesy call before sending a draft would be very nice.

Speedy Cash is reasonable. I would recommend them to all my friends.

It has been and overall good experience.

You make it easy to obtain the funds when needed.

Love how fast and easy it is to get and pay off my loan each time I get a loan.

Getting a loan was easy and convenient. Overall a great experience.

Your company has been fair with me so far.

Would like to know how to be eligible for installment loan. Thank you. Great in every way.

The process is always so easy.

I have to say that in a world of evolving business every avenue for growth is important. Often the small distance between planning for great success and achieving it is judged by your ability to get and keep your dreams off the ground. For me Speedy Cash has been a bridge for me. As I am building my business, which is growing all the time Speedy Cash has been integral in my growth. I am all about creating great business relationships and I know Speedy Cash is going to be a long time partner in me achieving all of my goals! My short term goals involve me eventually pre-qualifying for the $2,600 Speedy Cash loan so I can further grow my business! Speedy Cash, I highly recommend it to anyone who has a firm grip on their business goals and just need a partner to help them reach a little higher, because those few small extra steps lead to huge successes!

I had the money in the bank in a day. Very fast and without any problems.

I am satisfied with the service I receive from Speedy Loans. I just wish I didn't have to depend on them quite so often.

I really like the easy application process. Everything being done online is really nice and convenient!

Best customer service I have experienced in a long time! Very friendly and professional. I would strongly recommend Speedy Cash to anyone in the need of or looking for a short term loan and/or advance. Customer service is rare these days and to find a company that not only has it one day but maintains it, is amazing!

Once I got past the first initial registering paperwork, each time I get a new loan is fast and easy. The only thing that I would like to see happen is different payment options, sometimes it would work better for me financially if I could pay my loan off in 2-3 payments instead of one.

Great service and secure company.

I have had a very positive experience with Speedy Cash... I'm thankful for my enjoyable experience in my dealings with them...

Very good service and website design. Easy to use and affordable fees. I highly recommend to everyone I come in contact with that are looking for a payday loan. Great customer service.

I am very happy, you make it easy to renew the loan in a timely manner.

One of the best short term payday loan services I have used. I will recommend its services and continue to use, as needed. Thank you, Speedy!

Speedy cash is a outstanding payday loan company. They show true professionalism. I will be doing business with them for years to come.

Always prompt transition from one loan to the next. Customer service by phone is great! I wish you rewarded repeat customers like me with higher loan levels. It's always $255 and sometimes I need more.

All of us have occasion to be in need of a little financial help. Speedy Cash is a confidential way to ask for the help when you are in need. I have been relieved to have Speedy Cash available to me. I was impressed to find out that Speedy Cash is actually "speedy" and reliable!

Fair in lending.

Everyone that has helped me has been very polite and upbeat... friendly. Never have to wait long.

Your fast service is out of sight. You DID what you said you would do when you said you would do it - next day service. Very professional service and this is an experience that is rare this day. Would highly rate your service.

I appreciate the good customer service. I wish I could get a bigger loan, with multiple payments.

Every time every question was answered, receive money next day. If not able to pay, they extend your time to pay.

I love the fact I can borrow money online and have it sent to my account. It is very convenient.

Great communication, easy form to fill out and instant on how much you can borrow. Many ways to pay back your money you owe and even if you have problems they will work with you like they did me. They have and been keeping me afloat money wise with bills. So keep up the good work!

I highly recommend this service to everyone who is crunched for money @ times of need. Speedy has rescued me from last minute bills, medical emergency situations for myself & dog. We all can use extra cash for just about anything. Thank you Speedy for your service to others.

Very good with applying and receiving funds with Speedy cash. Very reliable.

Quick and easy. Smart choice for help when you're in a jam. No complaints :)

I appreciate that I can get a loan so quickly online and I really appreciate that I don't pay so much in interest. It's nice to see a company like this that doesn't take advantage of people when they need money fast.

Always easy to obtain a loan online and customer service is always helpful. Always helpful!!!!!

They are very helpful. Quick and easy application. Money is in the bank the next day.

Timely, punctual and reliable! Internet site is really convenient and easy to use. Thanks, Speedy!

Like to see more regular discount on loans to save a little cash on my loan!

The representatives that assisted me were very helpful, professional and pleasant.

Whenever I need help they are there! The application online is super easy and fast.

Speedy Cash is truly the quickest way to get a little extra cash when you need it fast! The BEST experience ever! No one else comes close to Speedy Cash!

I have applied for short term loans several times and each time I want to pay down on the loan. After they take their fees it's either the system is down and or the customer service gives you such a hard time when I want to make a payment. l asked to put my wife on the account so that she can make payments but they always tell her she is not on the account. l think it's their way of making money on the fees and denying people the opportunity to pay. l am going to petition for a class action lawsuit against Speedy because that's deceptive trade practice. According to the agreement, l have the option to pay down on the loan but they try to make it so hard.

Always there when I'm short on cash! No hassle.

Excellent customer service whenever I'm inside the branch. Employees share excellent customer service. Always offer new products or offers. I'm totally satisfied when I'm in the branch.

You guys are fair with regard to the interest you charge. You're professional and the paperwork is minimal.

If there was a 10, I would give it.

I have had a good experience with you. The only thing that I didn't like is that if you apply for a loan on Friday, you have to wait until Monday to get the funds in the bank. But other than that you guys are great! Thank you!!

The only issue I have is the funding time and date. If I get approved in the morning I don't see why immediate or afternoon funding is not available. There are times this money is for an emergency and being a long time customer this should be an option without having you debit card. I would say this is my one and only complaint.

I've had no problems with this company.

I think that interest rate is too expensive, for the amount of loans your company give out. For a customer who's had four loans or more, should receive a 45% discount off of the loan.

Service is excellent and it's very easy and convenient to apply for a loan online.

Monthly payments verses a lump sum payback is more affordable and less of a financial strain depending on the circumstances.

They are sincere when they say speedy. The name speaks for itself. Knowledgeable and qualified customer service. The best I've ever had to do business with. Various funding and payment options to meet your needs.

Great customer service.

I think you are doing a great job. I have no problems when I use your services and I really appreciate you withdrawing the payment directly out of my account when it's due. That way I won't miss any payments and you are paid in a timely manner. You don't know what a relief that is. I had to contact you once because I was having problems with the website. The person I spoke to was very helpful and walked me through the problem in a matter of minutes. I think you're great. Thank you for everything.

Great experience every time.

Thanks for your support. Excellent service and fast cash in advance.

Service has always been exception and have never had a problem reaching and speaking with customer service.

Customer service is great. Everyone at the store location in the city of Reseda is very helpful and courteous.

Good to do business with..!!

Easy to communicate by email and telephone. Policies are expressed well.

I like your one-on-one attention.

Your service is easy and fast. Your service has been very helpful. Thanks for being there.

I specifically gave banking and routing to the credit union. You drafted the payment for the loan, but you put the money in regions. A roommate stole my bank card and wrote a hot check without my knowledge, 300.00 dollars, that turned into $362 and some change. Why did you deposit the money into the wrong account when I gave you checking and routing to the credit union? I didn't get the best use of the money to my standards. Please do not allow this to happen again. Forgiven, blessed!

I have been using for a while and I have nothing to say but good things.

Yes, Speedy Cash trusted in me, so I will like that give another loan for more amount and more time and less interest and fees.

I love Speedy Cash. It's very easy and quick.

Lucy at the store on Canoga and Sherman way was great and very helpful.

Excellent employees...always helpful...smiling...fast workers.

Everyone is so very helpful at Speedy Cash, and I have no problem referring a customer to them.. Thank you.

I appreciate the opportunity when I get in a bind. There has never been any disappointments with this organization. Awesome service.

This company is WONDERFUL!!!!!!

Quick process and friendly consumer services.

Love the no hassle payday re-loans and the fact that funds are transferred immediately to the opt+ card. However, I will say that your Installment loan approval needs are a little too high. I make $60k a year and got declined because I put money into my Xmas fund additional amount towards my taxes. That brought me under 3K take home and I got declined. But overall, I'm a very happy customer, just a few things you need to fix. :)