Regional Acceptance Reviews

Honestly the worst finance experience I have ever had. This company is the worst finance company around. I'm embarrassed that I'm stuck with them. Don't make the same mistake I did. Stay away from Regional Acceptance as far as you can.

I was speaking to this gal name Carol. The call was going good at first but then got impatient with me the first 2 minutes of the call. You would think the call center representative would be respectful. NOPE! NEVER heard of a call center have people with attitudes this bad. Thought they’d get fired, but the owner doesn’t seem to care.

The representative, I reached this morning was very impatient, unlike the representative spoke with last Wednesday. I understand we all have things going on in our personal lives; but reciprocate with the same energy you are receiving. Smh.

This company doesn't even deserve a 1 star review... Roughly 8 years ago I purchased a car for 18k with a monthly payment of $373.11... I have paid $400 a month religiously the entire time I've had my car and sometimes I paid more than that! In the last 3 years, I've been fighting Chevy over manufacturer defects in my 2016 chevy equinox. My engine has blown twice now and no mechanic will touch it at this point and chevy won't do anything to take responsibility even though they were just sued for hundreds of millions of dollars for the exact issue I've always had with my car... I called to see what my payoff was considering that I've been making $400+ payments every month.

In 2015 I purchased a vehicle through Regional Acceptance at 445.00 per month. I have had 12 extensions due to financial issues which they were very understanding. It should've extended my contact for a little over a year. Well now it is 2024 and they claim I still owe them 12,000??!! The car isn't even worth that much! I will be contacting a lawyer as I believe this company is practicing illegally.

This company is a damn rip-off, they couldn't find our account at first and have been taking payments faithfully, if we ever get done with this damn company, never again and I wouldn't recommend them to anyone.. DON'T DO BUSINESS WITH THIS COMPANY... THEY NEED TO BE REPORTED....

I’ve never had an issue with company until now. I recently switched from a tribal tag to a state tag, paid the extra fees. The title was sent to Regional Acceptance and they “tell” me since my daughter isn’t on the lien that she’s NOT allowed to be on the title. My daughter was in the title JUST in case something happens to me. Then they tried to tell me it was a state law. IF it was, which is NOT the tag office or the DMV would have said something to me when I got a state tag!!!! NOW I HAVE TO PAY AN EXTRA $400-$500 ALL BECAUSE THIS finance won’t allow my daughter to be on the title!!!

I absolutely cannot say enough good things about this company. I have had a auto loan with them since 2019. And well life has had its ups and downs. They have not only worked with me on my loan but every single person I have ever spoken to from this company has been so compassionate and understanding that life just happens. I tell all my friends about them and tell them if you're looking for a finance company fight to work with them. You guys are the best. I really can't say enough good things about you!!! Thank you!!! Crystal S. 2016 Chevy Silverado.

I bought a 2016 Chevy Malibu over 4 years ago for 15 thousand. I still owe close to 12 thousand on at 460 a month. They should be sued for what they charge. I understand it's for people with bad credit but it's ridiculous. I can't even get rid of it because I still owe more than what the car is worth. I would give a zero if I could.

This is the WORSE company I have ever financed with. Every single time you call a different representative tells you something different. Everybody has an attitude and the stupidvisors are even worse. Someone demanded I refinance my loan of a car that was a total loss before GAP could pay off their balance. 6 months later I keep getting late fees because I refuse to pay $300/month for a car I no longer have. I’ve advised I can pay less but keep getting told I’ve modified in the past (which I was told I had no choice) so I can’t do it again. Every time you ask to speak to a manager they are seemingly so busy no one is ever available, I guess they are busy in meetings talking about his to rip people off because they sure aren’t busy helping customers. I highly recommend to never use this company.