Regional Acceptance Reviews

I have been paying on my car for 7 years. Maturity date always change. Even when I didn't take a deferment. Representatives never give a straight answer. Feels like payment never ends. Simple interest loan there is a fee every day. I just realized today. I can't wait to finish paying loan. Worst experience with a financial company. I do not recommend to anyone.

Like everyone else in this country right now I am experiencing financial difficulty and have fallen behind. No matter how many times you talk to a representative and try to schedule a payment they still call and email nonstop. They called my office phone back to back one day after I had already talked to someone. Every representative I have talked to has been rude, they all encourage you to "borrow the money from someone" and then refuse to let me schedule a payment for my next payday because I'm behind. Then I get sent to the manager who calls and emails me repeatedly after speaking to several representatives.

One word to rate their customer handling experience, TRASH. The representatives are poorly trained and will tell you whatever to secure a payment. Spoke with a member of management after Receiving multiple stories about my balance and he was RUDE. Never again.

I never write reviews, I'm usually the reader but I need to tell my story. Every review I'm reading sounds pretty much similar to my situation. Back in 2021 I decided to finance a 2019 Toyota Corolla, my credit was a mess but I was desperate and determined to drive something nice. I have been paying $500 every month for 2 years, the whole time noticing that the balance was barely dropping. Fast forward 2023 my car has just been totaled through no fault of my own and while I'm just looking back at all the paperwork and seeing the Blue Book value of the car, it's actually worth 12,000-13.000 which I've paid these last 2 years but I originally signed on for a 21,000 loan and after 2 years I still owe 18,000!!

I had purchased a vehicle through Regional Acceptance in 2019. They were charging me 680.00 a month for a 2016 Durango. I had made a payment in 2022 of 1500.00 to catch up my payments. I had told them to put the payment towards my principal balance. Within that next month they were calling me again telling me that I was behind. I told them, didn't I just pay you all 1500 to catch up my payments? She said, "Yes, but you're still behind." She said, "You have an interest loan and the amount you paid was towards your principal."

I bought a 2016 Ford Focus roughly 10/16. My truck broke down recently moved to South Florida. The interest rate was 23% (not mad cause I let my credit fall in a divorce). I was approved, received the loan and car. Three months later had an oops at work. Was in the hospital for 2 weeks, was late on the first payment, no worries, called them up and they worked with me. Before COVID came, bought a forty thousand dollar truck. Had two vehicle payments at the time, called them and told them we were slow and they gave me three months to regroup. It’s 2023, the car is paid off and so is the truck. My credit score was a 550, now 725 and if it wasn’t for them I wouldn’t have the credit I have now. So before bashing a company think what did you do wrong to have them repo your vehicle....

I bought my Kia in 2016. I have been paying $568 a month. I have paid over 33k and they say I still owe 12k. I even filed a complaint 2 years ago, with ConsumerAffairs, for predatory practices. DO SOMETHING!

I purchased a car in 2016 and Regional Acceptance is the finance company. The car was $20k and I was upside down by $14k. $34k with fair credit and a 17% interest rate. Yes, it was an awful and desperate deal.. But it's 2023 and I still owe 20k??? HOW? To my understanding, only $87.00 is going toward the principal and the rest is interest? Ugh and the loan matures in 11/23-what will happen then? I will have to get a lawyer who specializes in predatory lending and see if this is even legal.

In my heart it’s resolved and I’m at peace with the decision that was made.

I got a loan from RAC in 2018 for $19K. After paying $500 every month for 3 years my balance was $18K. Do the math.... $500 x 12 = 6,000 x 3 = $18,000. According to RAC I only worked off roughly $1,000 of this loan. This should be against the law. I am writing my elected officials for help.