Regional Acceptance

Majority rules on these reviews. I blame myself, I should have worked on my credit but I needed a vehicle to get around. The only good thing was the repo man who’s coming tomorrow was very pleasant and professional. Let me choose the time and place. Only professional I’ve ever dealt with there. Regional did not give me an opportunity to work with them because I honestly couldn’t continue to pay almost $800 a month that was so underwater, it drowned. Just be careful, I don’t always go by reviews nor do I write any. But today 3/23/23 is bittersweet, and I’m glad I did it my way even though a repo is still a repo, that’s if they still in business. I done demolished my credit looking to refi. I guess if you have good credit they treat you better.

I got a loan from RAC in 2018 for $19K. After paying $500 every month for 3 years my balance was $18K. Do the math.... $500 x 12 = 6,000 x 3 = $18,000. According to RAC I only worked off roughly $1,000 of this loan. This should be against the law. I am writing my elected officials for help.

Shady outfit. Took out automatic payment without permission. They told me I must have called the same day. Pretty sure i would have remembered that. Customer service very rude. I'm Very unhappy with them.

This company's app doesn't work, it double charges your card then they give you the run around trying to get it back. I've been hung up on on purpose, transferred, left on hold forever, their employees are rude and basically say whatever they want with no repercussion. They don't want to help. They just want to argue. They stole money from me and refused to give it back and I have no idea if it went toward the principal or where it is at. It's bad enough that the reputable car company I went through offered this loan company to me and it's one of the worst.

This company will not help you when you have questions or need information. Customer service agents are both rude and uneducated. My daughter's car was totaled over 2 months ago and they have been no help with the paperwork for payoff from our insurance. They will keep mandating payments and excessive fees even though the car has already been taken for scraps by the insurance company. Stay away from this company.

They have no problem constantly emailing but will not respond when you reach out to them. They will send mail but still will not respond to you when you reach out. The company offers payment extensions but will not send you an approval or denial and will not communicate which one it is.

Do not do business with them. They would not give me my title to my van even after it's paid off, I tried to call them but keep getting the runaround. I think they will never send me my title. This is the worst company. They refuse to tell me when or if I would get.

I would never recommend this company to anybody, I got a loan from them almost four years ago and my loan amount has not gone down at all. They claim I'm behind on payments but won't send me my statement so I can compare it to my bank statement but yet they can send me a notice to cure default. I've even made double my payments to help go towards my loan in hopes it might drop the amount still owed and they say that what I paid went towards a payment that was owed. Mind you I haven't missed a payment and yet every payment I make goes according to them to the month before because of a missed payment which makes me a month behind on all my payment and they are threatening me with repossession. Screw Regional Acceptance.

I am pleased with Regional Acceptance!! Great company to work with. l was able to get financing for my vehicle with no problems. l highly recommend them if you’re in need of a vehicle loan when your bank turns you down.

They lied on the date they repoed the car, they didn't want to discuss anything, they called my mom and threatened to garnish her Social Security check if I my husband didn't make the payment, ALWAYs so rude, when I told them where the car was at they said they could not find it and we left it at the dealer they told to. The car sat there for a very very very long time before the dealership called to have it towed out of their parking lot. Regional said they could not find the dealer that they told us to go to. Now they put it on my credit as a repo, and I have been turned down on a home, I just learned today it's why I can't get the place, the car was in my husband name but the dealer said my son and I had to sign too. And it would not affect us, they're very deceitful. I need them to make this right, I have the certified notices from the tow yard.