Red Rock Secured Reviews
Now American Coin Co.
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About Red Rock Secured
Please note: In April 2024, a federal court in California entered a judgment against Red Rock Secured, its CEO and two managers, ordering them to pay over $76 million. The judgment came after the Securities and Exchange Commission charged them in May 2023 for participating in a scheme to defraud retirement account holders. Red Rock Secured now operates as American Coin Co.
Red Rock Secured Reviews
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- 4,923,503 reviews on ConsumerAffairs are verified.
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Reviewed March 12, 2022
Ronald **. "Red Rock went out of their way to meet my special needs and facilitate my transaction. Couldn’t have asked for better service. Will definitely refer and reuse their business. Definitely 5 stars." I have already started the process for my next transaction. Will update.
Reviewed March 9, 2022
Expertise and guidance for our silver coin purchase without overselling. We received thoughtful advice from our advisor. The process took awhile given that it was an IRA rollover but Redrock was patient. Also the back office support was exceptional. We would highly recommend.
Thank you for the positive review of Red Rock Secured. We truly appreciate you choosing to work with us.
Reviewed March 8, 2022
Everyone with the company was friendly and very knowledgeable. They have great follow up and easy to read documents. I feel completely at ease investing with Red Rock Secured and would recommend them to anyone. Five star rating for sure!
Reviewed March 8, 2022
Red Rock was fantastic to work with. For someone who was very 'green' in understanding and purchasing precious metals, they were extremely patient, answered all my questions and didn't make a new customer feel inadequate about not totally understanding the process. Thank you Jeff and Layla for your patience and great customer service.
Reviewed March 6, 2022
I just opened my Red Rock Secured account. The process was seamless for me. I easily transferred funds from an existing IRA account to my new physical precious metals account. The Red Rock process avoided any fears of mounds of paperwork and doing this transfer properly. It was quick and easy with the assistance of Red Rock personnel on the phone. I was kept apprised of each step in the process right up to my metals being secured in a vault.
Reviewed March 5, 2022
Red Rock Secured has given my wife and me a much brighter future, I was stuck with a 401k that was going nowhere fast, but thanks to Red Rock Secured my financial future is much brighter, my only regret is I did not find Red Rock Secured earlier in my life.
Reviewed March 4, 2022
Have never worked with a more knowledgeable group and the account execs are outstanding. Learned many new things about the buying process and best approaches.” They are very detail oriented and responsive to questions and get back promptly if additional research is required.
Reviewed Feb. 24, 2022
They answered my questions. Were very friendly. Called me back when I had questions. Explained what I was receiving and received a call and told me the day I would receive it, told where it came from, explained What they were all about.
Reviewed Feb. 12, 2022
They were very patient with all of my questions. Professional and knowledgeable. They explained the entire process along the way. I trust them so much I set up a second account. I would recommend using them to everyone. Top notch service!
Reviewed Feb. 11, 2022
I was told that I would receive my product within two to three weeks. I was very pleased for the truth for once. It truly has been a pleasure dealing with Red Rock Secured. I’m sure I will purchase from them in the future.
Reviewed Feb. 8, 2022
I was checking with Tony to make sure I didn’t have any fees. I also discussed the possibility buying more silver. Tony explained the simple process since I already have a silver IRA. Since I have a Thrift Savings Plan, transferring funds is already in place for me.
Hi Michael,
Thank you for the positive Red Rock Secured review. It is great to hear we were able to answer your questions and help.
Reviewed Feb. 8, 2022
Norman was excellent, knowledgeable and very patient. He walked me through the entire process, the experience was great! The payment process was very easy, the gentleman that helped me with the payment process was also excellent. I will definitely recommend buying from Red Rock.
Hi Monica,
Thank you for the positive review of Red Rock Secured. We are happy to hear Norman was able to help and answer your questions and the process was easy.
Red Rock Secured
Reviewed Dec. 8, 2021
The only problem I had with Kerric is when he laughed at me and said "are you really going to ready the whole contract?" Well, that doesn't fly with me. I no longer tolerate that attitude because I am a woman or/and a elderly person and a widow. Those days are gone. We've worked out in the world. We are not timid little housewives, and haven't been for years.
Reviewed Nov. 10, 2021
I had never invested my money buying precious metals before, but was very satisfied with my agent at Red Rock. Josh ** was very patient with me, listened to my concerns, and encouraged me in my decisions to invest my money to protect my IRA by buying precious metals, without pressure and gave me advice on diversifying my purchase which has resulted in increasing the value of my investment within two weeks of purchase. Thanks Josh and Red Rock Secured. I'm glad I went with your company. LM **, retired
Larry,
Thank you for the positive review and choosing to work with Red Rock Secured.
Reviewed Nov. 10, 2021
Red Rock Secured was a company I used to make my first purchase of precious metals. They were very informative to help me make my decision of what to buy and how to buy. I had done a lot of research and they added things to what I had learned and made the purchase easy, smooth and confident.
Hi Dennis,
Thank you for the positive review of Red Rock Secured. We are happy that we could help give you everything you needed to make an informed decision.
Reviewed Nov. 9, 2021
Very knowledgeable. Answered all my questions. Great to deal with. I bought silver. I'm thinking that silver is going to be going up in the next few years so it's about time I got some. Hopefully if you're reading this you might think about getting some silver yourself.
Hi George,
Thank you for the positive review of Red Rock Secured. We are happy we were able to help you with your silver purchase.
Reviewed Nov. 7, 2021
Personalized service for a first time gold and silver buyer. I was not sure what to expect and I felt very confidant with all the folks at Red Rock security. Phone calls throughout the process even after I had my purchase in hand. I can highly recommend.
Hi Sharon,
Thank you for the Red Rock Secured review. It is great to hear we made your first time buying precious metals a positive experience.
Reviewed Nov. 2, 2021
Red Rock provided thorough and prompt service. My questions were addressed, leaving no doubt about the competence of the company. The staff were all congenial and seemed eager to provide me with everything I needed to do business with them.
Hi Ronald,
Thank you for the positive review of Red Rock Secured.
Reviewed Oct. 6, 2021
I was very happy with my purchase through Red Rock. The process was very easy and not complicated. The staff was very friendly and informative. I would recommend business with Red Rock. The senior staff was very informative and put my mind at ease.
Hi Amir,
We are happy to hear our team was able to answer all your questions. Thank you for choosing to work with Red Rock Secured.
Reviewed Sept. 26, 2021
Many thanks to Red Rock Secured and the two wonderful reps who guided us through the purchase process of of precious metals. From start to finish, their advice and knowledge enabled us to protect our investment from inflation by purchasing silver. We highly recommend Red Rock Secured!.
Hi Nancy,
Thank you for the positive review of Red Rock Secured. We appreciate you choosing to work with us.
Reviewed Sept. 21, 2021
Thank you so much for the great service. I was educated in the purchase of silver coins and I must tell you that all through the process I was informed and was not disappointed. Your account representatives are extremely knowledgeable and patient with all the questions I had. Delivery was extremely fast and secure. Highly recommend RED ROCK for first time buyers of precious metals.
Hi Gary,
Thank you for such a positive review of Red Rock Secured. We are happy to hear all your questions were answered.
Reviewed Sept. 21, 2021
I needed a company to help me take my 401 K and invest it in precious metals so I contacted RED Rock Secure. They have very knowledgeable people who walked me thru the whole process from start to finish.. I will recommend them to my family and friends. The staff answered all my questions.
Reviewed Sept. 15, 2021
All of the staff that I had contact with were very helpful. Delivery took a while due to COVID but they kept me informed on progress & my order was delivered when they said it would be. I highly recommend Red Rock Secured & will continue to use their services in the future.. Thank you Josh, Noah & team for all the handholding.
Reviewed Sept. 9, 2021
I am pleased with my investment experience with Red rock secured. They answered all of my questions and were always available when I contacted them. I received my metals in a timely manner and would definitely use them again. I have no regrets!!!
Reviewed Sept. 9, 2021
Red Rock Secured listened to my request and followed through to the letter...A couple of conscientious folks worked together to facilitate what I wanted to accomplish expeditiously and for this I am very grateful! I found my conversations with Tony to be very edifying and quite helpful.
Don
Reviewed Aug. 12, 2021
Red Rock Secured's employees are very nice and they are easy to speak with. They provide great service and are very well-organized. They are quite timely when it comes to responding to my order of silver coins. I highly recommend Red Rock Secured. Thanks.
Reviewed Aug. 2, 2021
When it comes to handling your money, you want a business that is. My experiences with Red Rock Secured have all been positive. My contact there is Jeff, who has been so helpful and kind. He really knows what he's doing! This business, and especially the service I've received from Jeff, have been outstanding. I recommend this company!
Reviewed July 29, 2021
I can not express how much I appreciated the representatives at Red Rock making my 401k transfer experience anxious free! All of my questions were answered expeditiously, and they literally held my hand every step of the way! I highly recommend them for your precious metal needs!
Reviewed July 25, 2021
The time to get back is a little late. And so far having issues with delivery on the transportation. Other than that professional level with customers are on point. It's been over almost two weeks since them telling me and informing that my material will be at its destination. Good to know when your investment's safe when it does reaches its location.
Reviewed July 24, 2021
The customer service is beyond amazing when making a purchase from them. They walk you through EVERY step of the way, they stay in complete contact with you while you wait for your order to arrive, they also take all the risk to get it to you and if it is going to take longer to get to you, they do follow up calls every 2 weeks until it gets to your front door!
Red Rock Secured Company Information
- Company Name:
- Red Rock Secured Now American Coin Co.
- Year Founded:
- 2009
- Address:
- 601 W 1st Ave, Ste. 1400
- City:
- Spokane
- State/Province:
- WA
- Postal Code:
- 99201
- Country:
- United States
- Website:
- www.americancoinco.com
