Red Rock Secured Reviews

Thank you so much for the great service. I was educated in the purchase of silver coins and I must tell you that all through the process I was informed and was not disappointed. Your account representatives are extremely knowledgeable and patient with all the questions I had. Delivery was extremely fast and secure. Highly recommend RED ROCK for first time buyers of precious metals.

I needed a company to help me take my 401 K and invest it in precious metals so I contacted RED Rock Secure. They have very knowledgeable people who walked me thru the whole process from start to finish.. I will recommend them to my family and friends. The staff answered all my questions.

All of the staff that I had contact with were very helpful. Delivery took a while due to COVID but they kept me informed on progress & my order was delivered when they said it would be. I highly recommend Red Rock Secured & will continue to use their services in the future.. Thank you Josh, Noah & team for all the handholding.

I am pleased with my investment experience with Red rock secured. They answered all of my questions and were always available when I contacted them. I received my metals in a timely manner and would definitely use them again. I have no regrets!!!

Red Rock Secured listened to my request and followed through to the letter...A couple of conscientious folks worked together to facilitate what I wanted to accomplish expeditiously and for this I am very grateful! I found my conversations with Tony to be very edifying and quite helpful.

Red Rock Secured's employees are very nice and they are easy to speak with. They provide great service and are very well-organized. They are quite timely when it comes to responding to my order of silver coins. I highly recommend Red Rock Secured. Thanks.

When it comes to handling your money, you want a business that is. My experiences with Red Rock Secured have all been positive. My contact there is Jeff, who has been so helpful and kind. He really knows what he's doing! This business, and especially the service I've received from Jeff, have been outstanding. I recommend this company!

I can not express how much I appreciated the representatives at Red Rock making my 401k transfer experience anxious free! All of my questions were answered expeditiously, and they literally held my hand every step of the way! I highly recommend them for your precious metal needs!

The time to get back is a little late. And so far having issues with delivery on the transportation. Other than that professional level with customers are on point. It's been over almost two weeks since them telling me and informing that my material will be at its destination. Good to know when your investment's safe when it does reaches its location.

The customer service is beyond amazing when making a purchase from them. They walk you through EVERY step of the way, they stay in complete contact with you while you wait for your order to arrive, they also take all the risk to get it to you and if it is going to take longer to get to you, they do follow up calls every 2 weeks until it gets to your front door!

I recently had a great experience dealing with Redrock in buying some precious metals. They were very patient and supportive to me. They took the time to answer all my questions and made me feel confident about my choice. I would recommend using Redrock to anyone looking to buy precious metals.

I was completely satisfied with the service and professionalism I received from Red Rock personnel. They elaborated carefully on my questions, stressed sound basic investment principles, were amiable, and quite informative. I will certainly continue my investment in precious metals with them for years to come!

Great working with Rachel and the team at Red Rock! I learned a lot from them about Precious metals and am now a client!!! I highly recommend to go to Red Rock for your Precious Metals investments and partner with them!

Red Rock's customer service is outstanding! They go above and beyond ALL the time. Extremely professional and awesome attitudes. Their deep precious metals knowledge is priceless. They are a TEAM that will work with and FOR you! I highly recommend Red Rock for your precious metals investments. They will not disappoint!

The people I dealt with at Red Rock Secured spent a lot of time educating me as a new precious metal owner. I am very satisfied doing business with them and placing a portion of my IRA into metals. They have educational materials available on their website, walked me through the various paperwork and most importantly, they stayed in communication with me to answer my various questions the whole time. Thank you to my team, Edward, Jeff and Tony! You’re the best!

Had an outstanding experience with Red Rock. They were very professional, very polite. Answered all my questions, return my phone calls. Took the time to explain to make sure I understood what I was purchasing. Definitely will do business with red rock very soon.

During the time I wanted to purchase either silver or gold I reviewed companies that offered silver or gold 401(K)s or directly sold precious metals. During my search I came across "Red Rock Secured." Not really having the knowledge of opening a silver or gold 401(K) or directly purchasing precious metals, I first checked with the Better Business Bureau's website. Red Rock Secured was and still is rated "A+" and customer reviews have rated Red Rock Secured with a 5-star rating.

We knew nothing about this field but thanks to Jeff and Red Rock we are becoming more knowledgeable and able to make educated decisions about our investment with every interaction. The professionalism and availability toward us have been unparalleled and we are so blessed to have made this amazing personal and professional connection. Thank you, Jeff. We would have been lost without you.

They were able to explain at a level I could understand the options and alternatives available to me investing in Gold and Siver. Were very helpful in walking me through the process. Since purchase their staff has been responsive and enjoyable to work with.

This group is so very helpful and very educated in the things they serve. They help you. Are patient and kind. Always available to answer questions at any time. Every person has a certain knowledge to help you.

When I first began to look at adding precious metals to my portfolio, it was necessary to find a buyer. Research online pointed me to Red Rock Secured and I was not disappointed. Mike ** and his team took me under their wing and provided detailed information and the instructions necessary to make an IRA purchase. Everything went smoothly and the process was well handled. I am happy that I found Red Rock Secured and will definitely use their services in the future.

Bryan was very helpful and helped explain how buying gold and silver is a good investment. He also sent me papers to read to help make my decision on whether I wanted to invest in gold. Thank you again.

Red Rock has always worked to explain things to me. They are easy to work with, and very helpful. I purchased silver coins from then. At that time I purchased silver from them they told me silver would be better than gold for me. It has worked out well for me.

Red Rock Secured set up a metals IRA for me and periodically updates me on the metals market. They are responsive and persistent. I felt more educated than pressured before I purchased. Red Rock Secured helped navigate the paperwork from my former IRA holder to Strata, the financial institution used for such transfers.

Great experience with Ed and Lyle very professional and spent a lot of time educating me with my first buying experience. I will defiantly use Red Rock in the future. Trust and faith is needed when trusting others with my hard-earned money, glad I picked the best company.

Having experience as an investor in other areas made me want to diversify. However, I was not ready to spend money unless I was well educated about the risks and potential gains involved with precious metals. Remo helped me understand all aspects in an approachable way and helped me find ways to benefit my assets long term.

Red Rock had all the information that I needed to make the correct investment decision for me. Explained what I was looking for now and future investments. Red Rock showed all the options one helped me start my portfolio.

The person I spoke with was very knowledgeable about this subject, and could answer my questions without delay. I was confident about the advice he gave me. For example, I wanted to get mostly gold. He explained why silver was a better choice.

I've been thinking of making some changes to my portfolio after speaking with Larry at Red Rock. The education and resources they have to offer are nothing like I've ever seen, low pressure and very knowledgeable. Great company if you are looking at options with retirement plans.

The reps from Red Rock are very knowledgeable. I dealt with Johnny and his superior who was the one that was guiding me through the investment. His company steered me in the right direction.

Our experience with Red Rock has been very good. The reps seemed very knowledgeable and they listened to what my goals were and why I wanted to do them. They didn't really push me in one direction. They gave recommendations as to what they thought would be the better thing to do.

Thank you Red Rock for helping me move my IRA into physical gold. I had a great experience and highly recommend this company to anyone considering an IRA rollover into gold. Their attitude to helping others is more informative than anything. Really pleased about it.

My brother is a lawyer and he invested a lot of money. I trust him greatly. He checked out a lot of other security places and I went with Red Rock because he went with them. Their customer service is good. They know everything but they talk somewhat fast. They said, "This is what you're going to get for your money." I wish they would have sent it in the mail. But they called enough and checked on how I was doing. They're very respectful. This is the first time I've ever done anything like this and overall, I was very satisfied with their work for me.

I called Red Rock about a month ago and I have to say they provide the best customer service anywhere. I've called other companies, and none have been as great as Red Rock. I almost felt catered to. The salesperson I talked to was Barry ** and I'd say I trusted him right off the bat. We had enough of a conversation that I felt comfortable and that had to be the best part because now I'm a customer and I plan to stick with them for all my precious metal IRA needs. Thank you, Barry and Red Rock.

I feel very comfortable recommending Red Rock if you’re in the market for a gold and silver company. I really like the fact that they went at my pace, and I never felt rushed or pressured to make a decision. When you’re working with hard earned money, it’s important to do your research and homework before doing anything. Everyone I spoke and worked with was professional and patient, taking the time to listen to my concerns and answer all of my questions thoroughly and clearly. I never felt like I was going at this alone, and I appreciate the support I received every step of the way. The IRA rollover process was handled smoothly with great communication. Excellent teamwork by Marcus, Edward, and Jeff. Keep up the great work!

I did some searching online. I saw Red Rock Secured, and then they contacted me and I was intrigued about what they offered. They were able to offer me investment in gold and silver. And because of the level that I thought I would be able to participate, they said they would be able to give me about $3,000. That really got my interest. Every time I reached out to them, they have responded to me within a timely basis. I would just like to be able to see my account online a little fast. But because my gold hasn't been deposited, I'm not able to see that as quickly. I'm still waiting for the physical deposit of my gold. But I understand that's a problem all around because of the COVID virus. Things aren't being delivered as fast as they have been in past. Thus far, I'm pleased.

I've had a very tumultuous last several months. I lost my husband shortly before and I was in a panic mode as far as needing to secure my future. Red Rock was something I have never seen or heard of before, and I jumped into it. They were being salesmen and tried to convince me that this, that, or the other thing was the way to go. I went into it with the idea of purchasing gold, but whoever I talked to ended up telling me that silver was the better deal. They were doing their job. I was flailing around in the dark and if I had questions, they answered them. Also, they were very courteous.

Thanks to Barry at Red Rock for helping me with moving some of my 401k into gold and silver. I also worked with Jeff, who was great. This was something that I had been thinking about for a while but procrastination always seemed to get the better of me. I had already thought a lot about what I wanted to do with gold and silver before connecting with Red Rock; I just needed to find someone trustworthy who could explain the steps to me clearly. Barry connected me with Jeff, who helped me in the areas that I was not as sure about. Jeff helped with setting up the IRA for buying gold and silver. It was a very simple and smooth process. I am so pleased by my experience that I have already referred a few family members to Red Rock.

Initially, I called Lear Capital and talked to a guy there. While he was a nice guy, he was really high pressure and he wanted to know what we had for other money inventory. We told him and he went after the highest account. He told us that we had to take all that money out and close that account. I told him that what he was going after was an annuity that we've been investing in for years and part of our retirement fund that we were going to start to use. So, I told him that I was gonna do a little research.

The person that called me from Red Rock Secured, I developed a rapport with him. He explained everything and how other companies work. He sold me on Red Rock and it was a local company. I got the precious metals, 401(k) rollover. I was confident and knowledgeable, and they answered my questions. I understand it better now, how rollovers work. They even called my TSP, Thrift Savings Plan and walked me through it with them. We had a three-way call going. I dealt with Patrick and he seemed like a nice person. They have an office in Texas and my gold is stored in California and I got a mother-in-law out there. So if I ever need to look at it, it’s out there and I go out there all the time. I just like the company and it was a pleasant experience.