Prestige Financial Services Reviews

Got a car financed from this company. Paid on it for a year and my balance barely moved. They sent me a statement that don’t match my bank statement over time payment and something about reversal payments that I never received. They also have on there I made 2 payments in one month. That’s false. I made only one. I have all my confirmation numbers from each payment. I was late a few times but not when they said I was. But my bank states that I never received money back from this company.

Purchased a car from this company. They put a black box on my car so that they cut it off if payment has not been received at the proper time. They told me that since the car is paid off I will have to have the box removed myself. And they sent the info to do as such. Because they didn’t have access to send anyone out to do it. How is that when they have access to cut it off & on? It cost me over 500.00 to have this box removed. They gave me a bogus email address for me to send my invoices for my inconvenience. Don’t do business with this company.

Was sent an email by credit reporting rep and it was submitted in error by Equifax. Rep said it should be resolved soon. I have no other complaints about this company, they provided financing for me when nobody else would.

Please don’t ever use this company. A complete scam. The staff is rude and they tell you one thing and do another. Everything they say is a lie. They will be out of business soon for the fraudulent practices of this company.

This finance company is a scam. I went to pay my bill on my credit card. My payment was rejected so I called them to see why the representative informed me they stop taking that tender last September. Not only did I not receive a letter emailed bout thus now my credit is effective for this payment being missed. Terrible company. The Feds need to investigate this company.

The best thing anyone could do at this point is just pay a lil bit of the car note, and just be saving to buy a car cash. Then surrender the car and just work with a credit agency and fight to get it removed, show proof that they have been robbing you, and that they are lying about how much is owed. I kid you not. I have three different principal balances on one statement. No one can confirm how much is owed on the car. So in this they cannot confirm that the information on every statement is correct. I will dispute until they get tired because none of the information is correct on the statements. Not even my address is right.

It's mind-boggling that this company is even allowed to exist. I bought a 2019 CRV in 2019. By the time the vehicle is paid off I will have paid over $50,000. This was not even my loan but because my then fiance didn't have the credit they looked at me and said let's check your credit and I had better credit so we decided to put it in my name but he had the trade in so it then became both of ours. I was told that I was the main person on the loan and he was only the cosigner. I was lied to from the start of this loan. I was told that the loan payments are only $250. That was not true. My payments a month are $640.27 every month. I was told this after everything was signed sealed and finished.

THE WORST COMPANY EVER!!!! I Do not see how they are still in business. The customer service is horrible. They aren't people friendly. This company is for people who came out of bankruptcy but yet they are mean and nasty and don't know how to talk to you. My car didn't have its title when I first got it so my tags went bad and I couldn't even drive the car. I was told they were pushing my payment out but they actually just changed the due date on it. When requesting to actually change my due date they were aggressive with me as if I was the reason they changed it. HATE THE COMPANY. CAN'T WAIT TO LEAVE!!! Wish I knew a better way to report and have someone look into them.

We got a loan through this company for a car and although it was extremely high interest, we agreed to it. After paying for quite some time, I had major health issues and was 1200.00 behind, two car payments however, had a payment arrangement with them to completely catch up. At the grocery store a few days later they repossessed it. Then, they wouldn’t send me a bill for the balance after they got paid from the auction. Now 4 years later, they want to be paid interest on the balance of $4,000.00 for a total of over 17,000.00. I have an attorney so I’m not putting up with their ridiculousnesses but be warned. This company is the worst of the worst and shouldn’t be allowed to do business

Has anybody had an experience where they actually call your job to verify your employment or do they just accept paystub? I was just curious. In the past most lenders did paste those, but I was told that these people call your job which I don’t want my job knowing my business.

We had bought a car. Yes I fell behind. They had an alarm put on our vehicle when purchased. You know so they could control our life? Well my husband took over our bills. Well over a year of on time payments. Mind you we couldn’t figure out why car wouldn’t start. (For over a year) we called asking to turn alarm off to be told it wasn’t on. Only to FINALLY pay it off. We then received a letter stating we can have this thing removed now that it’s paid. Guess what?? My car started. Yes I have an attorney. The one employee I had to deal with was Heàther. Lucky I couldn’t see her personally. I’d go off on her. So disrespectful and rude. I can’t wait to hear this crap!

They are reporting to my credit late payments and the loan is still open because they haven’t sold my vehicle yet which is making it hard for me to purchase another car!! They are horrible. Don’t work with you. The people that answer the phone is ridiculous. They just served me some papers and I'm going to go loco.

How is this even legal? Interest is triple. No way this can be legal... How can 107.80 only go on principal and $492.20 on interest. This is loan sharking and illegal. It's triple the principal! I think I need to contact department of justice, the FTC, the attorney general and every other regulator I can find and get away from Prestige Financial for good.

I purchased a vehicle with Prestige as the financer. Due to a illness, I voluntarily repoed the car. I recently completed the payoff through my County Court in November 2022 and was informed that the payoff was complete. But to my surprise Prestige claims I still owe $155.00, after the fact. I have never been informed of this debt, no bill, call or email stating I owe this extra amount. When I spoke to Zack(my holder), I couldn't get a straight answer as to why I owe this amount, other than, 'It's interest". Why wasn't this included in the court garnishment or added on through the court. Prestige has no one for me to speak to besides Zack. They claim that their legal dept doesn't accept incoming call. I can't even get the correct attorney who handled the case in Ohio. I'm going to fight this to the end. Very sneaky and underhanded tactics by Prestige.

Purchased a car. They financed my loan. I fell behind. Cst hung up on my loan. I explained to them a date for payment thinking that it was an arrangement. They repossessed my car the day before I said I could pay then wanted me to pay all this extra money to get it back. I said they could keep the car. They were making it impossible to get the car back. Four months later they still haven’t sold my car. They are reporting to my credit late payments and the loan is still open because they haven’t sold my vehicle yet which is making it hard for me to purchase another car!! They are horrible. Don’t work with you. They have horrible attitudes and feel like they can talk to you any way!

Fresh out of Bankruptcy in December 2016 I left my local Ford dealership with a 2015 Ford Focus. The interest was high (16.75%) but who else would give me a car loan? Nobody. On 12/27/2022 I paid my loan off. A lot of life happened in those years. Lost jobs. Moved. Financial issues. You know what though? When I had a problem I called the customer service line and explained my predicament. Every single time they worked with me. EVERY single time. The rate reduction is real. You just have to meet the qualifications. One of them being on auto pay. I don't remember the other 2 things but they spell it out for you if you take 3 seconds to read it. My ending interest rate was 14.25%. I didn't meet the qualifications for a while.

Just like everyone else on here … I am stuck with a car that cannot be traded in or refinanced because after 5 YEARS ..I am being told I still owe almost 12K!!! I would just let them take it and be done with it…but I have learned that they will sue and STILL report your bad credit!! Even after they repossess the vehicle!!! Almost $500 a month for 5 years and it is still a nightmare!!!

We recently traded in a ford on a new dodge truck. On the 31st of Oct. the dealership sent out a check for the pay off in the fire to Prestige. I called them in the 6th. They told me they hadn’t received the check. I checked the tracking number and it said that I had been delivered overnight fedex. And it had been received. The dealership of the new truck has proof the check has been cashed. When I called last week to check on the status I was told the tracking number was not valid and I lied about tracking the package. I have a screen shot showing I tracked it. Now they are sending emails and text messages about payment. It’s been paid in full. Proof is the cashed check and the tracking. This is a bull crap company. We have informed them that it has been paid and if they keep it up we will get a lawyer.

I have a vehicle that was financed by them. I made on time payments every month for 5 years straight. COVID hit and I lost my job, no to mention the death of my son and experienced illness myself. I was very communicative about everything. Fast forward to now. I am 3 payments behind. I informed them that I will make a payment in the full amount of past due total on July 1st, which is date of my first check with new job, literally 7 days from now. They repossessed the vehicle today without any warning as I was heading out to work. I called and asked what can I do to get vehicle back? They had no answers. She didn't know where vehicle the vehicle was, name of the repo company... NOTHING! And said she would call me back in 20 minutes. That was hours ago.

April 2022 I notified PF that my account was not being reported to all 3 reporting agencies and the balances owed did not reflect the accurate balances. I was told it would be correct in 3 to 6 weeks. Faster forward a month my husband and I applied for financing to purchase a home. The bank informed us our car was reporting as repossessed then instructed us to get a verification of the repossession resolution letter and they would proceed with financing. I reached out to PF. They told me no one in the company could type a letter or verify that car was not in repossession, the the credit report department was notified.

Bought a car in Feb 2018. Been paying nearly 4 years. Still owe over $14 grand. They claim over $11 grand went to interest. Roughly $141 monthly towards principal. How is this legal? They won't tell me how long we are stuck in the contract. It seems we are on the short end of the stick. The employees are horrible at responding to emails. They refuse to explain why we still owe so much. I wish we wouldn't have signed with Prestige. I have said nothing false.

Prestige never post my payment on time. Offer a rate reduction. I never received it. Please stay 100 feet away. Prestige is not reporting my my own time payment to the credit bureau. Calling customers service dealing with a Employee name Brooke. She beyond rude. Try to have a return call from management. That never happens!!! Horrible financial company.

I purchased a car in early 2018 for a total loan of 23,000$. Due to the pandemic I fell behind. I called today to get my payoff and was told it was $17000 left so so in 3 years you mean to tell me I only paid $6000? Totally impossible. This is highway robbery. The BBB, Federal government need to get involved. I am definitely going to take legal action. Not only do they harass you they make it hard for those that are already in a bad situation.

Updated on 11/05/2021: I wrote a review of Prestige, on 2 websites. On both the reply I received is: Prestige Financial Services response, "Hi, Brandi. Thank you for reaching out to us with your feedback. A member of our staff, Kathryn, would like to speak with you and answer your concerns in this review. Please give her a call at ** or email experience@gopfs.com. Thank you." I contacted them from the BBB website, and they just responded to me with the same exact lame excuse as before. "It is Prestige policy not to report your good credit even after you reaffirmed your loan with us. We won't change our policy."

This loan was supposed to offer a rate reduction program, although no matter the qualifications they continuously stated the account did not qualify. They refused to change the due date and instead charged substantially crimpling interest. Fast forward five years, offered a payoff/settlement to get out of the loan and they are refusing to even return my calls. I am contacting the FTC for help. I suggest everyone else do the same or DO NOT DO BUSINESS with this company.

This company is the absolute worst to ever deal with. I lost my job my home due to Covid and have been financially struggling ever since Covid. This is the only company who has been destroying my credit score by constantly reporting even though I had my cousin to take over the payments so that the car can be paid and he’s doing the absolute best with being back to work only part time. Prestige caused me to be depressed and stressed out. I am now on antidepressants due to them calling harassing it. It’s been a total nightmare. This is the worst financial company to ever deal with. Do not deal with them. They are horrible.

I had fair credit and traded in a vehicle that was almost paid off. The dealership recommended Prestige. My fault, I should have done research. I get texts and calls daily, before my payment is even due every single month! Read that again, before I am even due! How can a company be allowed to harass you like this? I can't wait to get this loan paid off so it can be over.

I used this company to purchase a vehicle. Their interest rates are insane. $24k for a car worth $4-$5k. I definitely know better now. I began an interest free payment plan to pay off this debt. However, I got my balance down to under $4k and then the pandemic hit. I lost my job and have been unable to pay. These folks are suing me for almost $10k. I'm ready for my day in court. They have received well over the amount for this vehicle. I hope the judge really dismisses the entire case. These people are vultures that prey on people.

Prestige Financial will purposely create suffering in your life to satisfy their own need for vindication. After losing my job etc my car was repossessed. No big deal, things happen. I've paid everything and provided all documentation and still can't even find out where to get my belongings let alone the car that I've paid to get back. My kid can't even get his 2nd vaccination without his card and these guys do. Not. Care. 0/10 do not recommend.

In October 2021, I found a car after filing bankruptcy due to being in two bad car accidents back to back. The dealership assured me I had a great deal with a great company regarding a 2017 Nissan Rogue Sport AWD. I was financing just under $20,000. I'm a 100% disables service connected veteran who gets my VA benefits deposited once a month on the 1st. Over the six months I've had this car, I've had zero luck getting the due date changed yet I've made every payment within the grace period.

I bought my car 5 years ago, I still owe more than half because when it came due time to make my payment I would pay after the due date causing my interest to be higher. I did not understand at the time when I bought my car for 18k that after that amount comes in the added interest making it significantly higher. If I was to redo my experience I would make my payments prior to the due date so by now it would be paid off. Often if you needed to defer a payment they let you, they work with you any month you're behind which has always been helpful in that moment. I would just make sure you handle finances well and understand how the system works.

Me and my husband went to Lithia Spring Nissan to purchase at a 2019 Nissan Rogue. We purchase it on February 13th 2021. We left there everything was fine. Prestige Finance called two weeks later to complete the process. It has been over a month since I had the first conversation with Michelle. She told me I had to get another insurance company. I did that. Verify employment. I did that. Got a letter from employee I did that. Fax bank statement. After they still refuse to finance the car after 30-plus days. I will be going to every social media account. Every news media. I fill up the form the very first conversation she had formed that opinion about me.

I went to purchase a vehicle after a bankruptcy and Prestige was holding my car loan. After two years of paying over $400 per month I called asking for my payout, the Rep told me at that time that I was still paying on the interest and that I hadn’t paid anything toward the principal. And I even asked to be refinanced at a lower interest rate so that my car payments would be lower but was told that I couldn’t refinance. I then emptied the car and I told them to pick it up, the car was voluntarily repossessed but they have been still reporting it to my credit as if I still have it for just about the same amount as my original loan.

This auto financing company is the worst company with a very high interest rate. Very bad customer service. They like to sue people especially when they having hard times and they can't afford the vehicle anymore. You call them and you tell them you having difficulties they continue to keep harassing you. Calling you. Now they want to sue you for the remaining balance. Don't even realize people I have having trouble and struggling. I would never ever recommend this company to anyone. Watch out if the finance manager says the company name Prestige Financial. Run. Tell them you don't want that vehicle.

Prestige Financial Services are the greediest people I have ever dealt with. I filed bankruptcy in 2009 and never established credit. I needed a reliable car and was leery because of the interest rate. I really was stuck and here I am 4 years later in 2020 and I still owe half of what my loan was even worth. My total loan was supposed to be $24,000. $17,000 later I asked how much I owe, because I'm tired of the harassment every single month. They send me my payoff; I still owe $12,000. I believe $17,000 + $12,000 is $29,000 correct me if I'm wrong. I feel like I am being raped with interest and on top of that they don't offer refinance. I am stuck in this loan because I can't even trade it in. I owe too much and it's been four years. It was supposed to be a six-year loan, and Jessica said that I have another 36 months to go.

First off, just like everyone else, I fell into a financial issue where I filed for bankruptcy. My car I had engine went out so I was forced to find a company to approve an auto loan in my circumstances. This company approved me. I was leery because of the interest rate and the past issues I was having, but unfortunately I needed a car. So I signed the contract! The worst decision I ever made. This company harasses you before your car note is due. They will continue harassing you until the payment is made. They don’t care about any circumstances that may accuse. There is a whole pandemic going on and they do not give a damn.

I was trying to pay my bill and I dialed a number that is on the Prestige account statement that was sent to me in the mail 888-844-7422 that is different from their customer service which is 888-822-7422. I did not finish the transaction. The call was very odd and I would not recommend anyone using that number. Call the number in your account statement box. Stay away from 844-7422.

I understand that this is a second chance finance company but, if this were the last chance finance, I would run with gasoline socks on. First, they harass you for your payment before it is due to sending harassing text messages (unprofessional) even when you ask them to call to communicate. After paying for so long, I started to notice the balance would go up then down. Hence, I started making copies of the balance owed after each payment.

This company's interest rate is extremely high. I just realize that my payments are going only towards my interest. I called and asked if I could make additional payments towards my principal amount and was told no. That it will go towards the interest. This really does suck. This is by far the worst experience ever. I have only been in the car since October 2019. My payments are $665 per month. I made a huge mistake.

Auto loan regret. My husband is out of work due to the covid-19 pandemic so we fell behind. Ashley keeps texting, calling, and emailing asking when we will have money. We informed her several times that neither of us are working right now, so she texted back "what about unemployment, or are you expecting a stimulus check?" I understand they're a business and all, but considering everything that's going on right now, where's the tact? Or compassion? Seriously, all this company cares about is money.

Make my monthly payments every 2 weeks to pay down the loan. Every 2 weeks for close to 3 years now. Laid off due to COVID-19. Called in and spoke with my account specialist only to be told all we can do is reduce your payment during this time and that a vehicle is not essential to life. Also they would still report to the credit bureau and repo my vehicle regardless. Mind you I just told her I wasn't working period. 0 income for the last 2 weeks. She was very insensitive and could care less. Terrible customer service. I blame upper management for being insensitive and hiding while the frontline employee working "from home" have to relay their message. First time ever writing a review on any company. Worse interaction I've had with any company. Every other company essential to my life has options to help during this time but not them. Greed at it's finest.

This company provides loans to people with poor credit. They take advantage of that with extremely high interest and a loan you will never get out of. They provide very poor customer service and will not work with you. I have had my loan for 4 years and they won't cut you a break at all. Don't matter if you make your payments on time. You have been warned of this place.

Please Stay away from this company unless you would like to sign your life away.... All these people do is harass you for a living. Even if you're making your payments on time they still harass you.... And don't be going through a rough time. They will treat you like you are trash, and on top on that you will be paying on your car for the rest of your life and that's no lie, I have had my car for almost 6 years and I am nowhere near close to paying it off, I'm looking right now into getting another car. Please stay away from this company.

I had to file bankruptcy after a terrible divorce and they were all too happy to give me a loan. I knew the interest would be high but I needed a car. After having it for about 3.5 years I was put in the hospital at the end of the year and had no vacation time left at my employer and got behind on a few things and they were willing to work with me and put the 2 payments I owed at the end of the loan (but late fees would still apply) as long as I post dated the next 5 months of payments. I agreed. Then my employer changed our pay dates from Wednesday to Friday and I emailed my rep Michelle (that's how we had been communicating) to ask her to change the next 3 pay dates to the Friday dates that were only 2 days later.

I've had no problems with this company. Had the loan for about 2 years now and have not yet paid my car note late. Even when I did have a financial difficulty due to my husband's company being on strike they helped us out with lots of options and credits without it negatively affecting our credit. We can see our principal balance decreasing and it's a positive effect on our credit. Prestige has been good to us and I can't complain. Although I wish they did refinancing but other than that we've had no problems at all. All the representatives, including our personal representative that's assigned to our account have been nothing short of pleasant and respectful. I've never had long wait times, although I rarely have to call them but when I do there are no complaints. We pay on time every month so it's really nothing we can complain about anyway.

I have had absolutely 0 issues with this company. Pay your bill on time every time and they'll never bother you. There is NO grace period and they charge high late fees so absolutely do not pay late. I have paid on time since October of 2019 and principal is already being repaid. I got their lowest interest because I make more money than most with $0 down. I had to file CH 7 after having and illness that buried me financially. They helped me get a new car and took the risk and for that I'm grateful. This company also lets you change your due date, extra interest is charged for the gap in between but a nice account feature to have when you need to balance out some bills.

I’m NEVER going to pay off this terrible loan!! I made a HUGE mistake. After my bankruptcy I was desperate. Desperate enough to be excited about a crooked company!!! I have been paying close to $400 a month for over two years, over 9k later and I’ve only paid off 3k of interest. I can’t trade my vehicle in because my car is no where worth what I’m paying. I’ve begged, pleaded and cried for them to reduce my interest rate but they could care less about their customers. Don’t do it!!! I wish now I had read reviews before I did this. Out of one bad situation, right into the hands of greed.

Worst loan company I have ever came up against and I did not choose them. My secured regulated second mortgage was sold to Prestige Finance who turned it into an unregulated secured loan, they have increased my premiums by 51% without any explanation, and had substantial amount of money out of me, told me verbally after a 25-year loan of £29500 I would be 20k short... Don't touch this lot, please stay away, caused me no end of problems, harassment constantly... worst company I ever had the misfortune to deal with.

Awful company! The first payment I tried to make, I had to switch bank accounts because they won’t take that form of payment. I tried with 3 different forms before I could finally find one they would accept. They were awful to me when I was trying to pay them! Then the Austin told me “I know who you are and I know where you live”. I’ve been threatened, lied to and manipulated by this company. The emails, phone calls and text messages harassing for payment is unbearable. My last payment I’ve submitted online 3 times and they won’t pull it out. So now it looks like I’m the one not paying.

I called due to being in the hospital only to get yelled at and told to call back when “I’m not acting like a child” because I was getting upset. This was by a manager named Matt. I received numerous threatening letters saying I HAD to give them my credit card number or do a ACH or else. They start harassing you two weeks before your payment is even due. They charge you a $10.00 fee for not doing an ACH. I’m a victim of fraud and am very leery of giving that info. They then informed me that my car is only worth 10,500 instead of the 17,000+ I am paying. If I wanted to be talked to like a child at 48 years old I would go to my parents and not a total stranger. Asked if I could get a different financial company and basically got hysterically laughed at and asked if I was really that dense. That I wouldn’t get one because they have me upside down on my payments. TERRIBLE COMPANY.

I am not sure who trains these people but wow... they are so harassing and rude. They belittle and threaten. Yeah they did help us out once but they think they should have rights to our accounts. Also Kind of hard to pay when their site it down. I just so tired of the obscene and ruthless calls. Totally unwarranted how they speak to people. Enough that we are thinking about getting an attorney, you can not speak to people the way they do or threaten daily. I can see by other reviews nothing ever changes as many people have had the same issue. So this is a waste of time. They need to remember their customers pay their paychecks.

You will get with so many undercover double fees that’s it’s not worth the Original loan! Guaranteed to put you in further debt. The company deducts from your loan twice included with other hidden fees. Do not trust Prestige.

This is BY FAR THE WORST company to do business with. Due to unfortunate life circumstances, I had to file bankruptcy and I thought I was getting a great auto loan thereafter from this company. The interest rate was high, but I thought it's relative to my circumstances. Little did I know, that all of your payments only go to interest. NONE of my payments have yet to apply to my principal, so you're inevitably spending far more money then the car is even worth. My principal has not declined in almost 2 years.

I have been with Prestige Financial company for a year. They have been great. When I needed to move my payment around they accommodated me. When I need to pay a lesser amount one month they accommodated as well. I would highly recommend this company to someone looking to start over.

I hate Prestige Financial with a passion. Worst experience in life was getting a car loan through this company. They’re so disrespectful it’s pitiful. Eric literally sat on the phone and argue with me and tried to talk to me like I was a child. The harassment is cruel. I have every email and text of them disrespecting me. Poor customer service. I wouldn’t recommend anyone ever get a loan through them. It’s highway robbery. Whoever is filing a class action against them I want in. It’s had to be something to Be done to shut Prestige Financial so down. A loan through them be ready for high blood pressure and all kinds of health problems dealing with this company.

This is the most ridiculous loan company I’ve ever dealt with. I filed bankruptcy, and when I purchased a new car I had no idea I was signing a deal with the devil. I’ve had my car almost a year, and have only been late 1 time. The endless harassment, days before my payment is even due would make you think they had to chase me every month for a payment. Do yourself a favor and get financing elsewhere. Anywhere else!! I can’t wait to get away from this company. Never again.

Account Management "professionals" are not to be trusted at their word. They lied to me concerning an extension and my account never recovered. What's worse, when I called to voluntarily surrender the vehicle, they even lied to me about that. Months later, I still have possession of the car. Awful!

This company is absolutely unprofessional. They talk down to you as if we are beneath them. They constantly harass you and treat you less than a human being. Even when you are current on your payments they still send condescending emails and text and this company needs to be shut down. Melinda is my account manager and she have no ounce of customer service in her body. If there is anyone that is filing a class action lawsuit please let me know. They need to pay for the way they treat their customers and get shut down.

I cannot begin to give this company a rating. They are very rude and disrespectful. They harass you every day up until your payment is made. I lost my job and was still managing to make payments and some payments were not reported. I have had my vehicle for 2 years and only $600 has gone towards my $17k principal. I am currently looking into contacting an attorney. Something has to be done about this company.

My experience with Prestige has been nothing except AMAZING. My Account Manager is Whitney and she went above and beyond customer service. It is very important payments are made on time and if that happens there should never be a problem. Things do come up and they understand, but don't make it a norm or you will have issues.

I think everyone should find the big whigs on LinkedIn and let them know their representatives are rude are practicing illegally. The trainer Lindsey ** should be emailed on her LinkedIn every day from all the unhappy customers that pay her salary and let her know how it feels. People fall a few days behind sometimes. I was 21 days late and had been in contact with them and they are threatening me to lay right now! Even though I already have a scheduled payment for next week. They text me all day and don’t listen to a word I say. When I got angry and told them to check their records that I already had an arrangement with another person that text me they respond and call me rude and unprofessional. What kind of customer service is that! These people must really hate their lives that they think it’s ok to talk to people the way they do? I wonder if they had to have 800 credit scores to get their jobs? I doubt it.

They're a company for someone trying to rebuild their credit. So I guess a loan is better than no loan. Interest rates are high, but decrease over time. The company is meant for someone to refinance at a better time.

My fiancé financed a car through them in 2015 after his bankruptcy. They started texting and calling him days before the payment was even due. For the past few years we have had some financial hardships and fell behind on payments. These people are the worst people I have ever dealt with and I am not even on the loan!! They email and harass me about the payments daily. The use scare tactics and threaten us literally everyday. I have worked in collections for years and know what they are doing is illegal. Just recently one of the best reps emailed me saying the Volkswagen is past due so what are we going to do about the payment on the GMC?! The Volkswagen is mine and not his. It is my loan thru a completely different company.

I got a car loan through them in 2013, and it was a six year term. Of course the interest rate was astronomical because my credit was in the crapper. Never once did I ever have a problem with them. There were so many times that I would call them and change the date of my automatic withdrawal and they always did it without an issue. Not once did I ever have anyone be rude to me. Over the course of my loan, I qualified for interest rate drops. It wasn't a lot--like a quarter of a percent, but every bit helped. My loan was supposed to end in July of this year, but thanks to those rate drops it actually meant that I paid my car off in February of this year. I'm really shocked at some of these reviews because that was not my experience at all.

They are not what they claim to be! They like to say they treat their customers with respect and curiosity. 100% false! They like to use scare tactics and try to intimidate you, they like to make light of the fact that you owe more to them than what you actually bought the vehicle! And make you feel like you're trash because you are struggling! After showing an attorney the kind of messages that were sent to us it was made clear that the line was crossed so we are now looking to take action, now that we are aware of the legal avenues that we have at our disposal! Do not use this company to finance your car! Hopefully we can help prevent someone else from being treated they we have!

They are a bunch of thieves who stole our money after we got a new car and got rid of our other car. They took the payment for our old car without our permission. I give them 0 stars. ** THEM, ** THEM.

I was approved for a car loan with Prestige in December of 2018. They were really good with initial communication, were courteous of the fact that I worked full time and had limited availability to converse throughout the day, and they processed my documentation quickly. I was in the process of rebuilding my credit when I purchased my vehicle so I knew that my interest rates would be high. I've now made 4 payments of $280.00 towards my loan, and only $400.00 has been applied to the principal, but I also realize that most initial payments go towards interest and not the principal balance. I haven't experienced any harassing phone calls, text messages, or emails, and have seen exponential growth in my credit score since opening my account with them.

Be warned. Do not deal with this company. Not only do they rip you off and steal your money, tell you that they didn't receive payments when they do but they will harass you in any and all ways possible. Lost my home over this company because they kept harassing my landlord. They make arrangements with you if you fall behind and then they take back the arrangements without knowing or letting you know. So basically you think you're caught up when in reality you're not and 90% of your money goes towards interest not paying down the car you get. So upside down that there's nothing you can do besides have them repossess it and they will use any and all ways possible to make you feel like trash. My dad was murdered. Lost my job because of my dad's murder and they constantly do that in my face. They would say things about my dad that were just wrong to do. Do not deal with this company.

I started experiencing issues with this company a few months after the purchase. They would call me at my job and texted me for payments all day long. Even when account was brought current they continued to contact me. Always threatening to take my car. At one point they advised my mom that they had been trying to reach me and had not heard from me, when they had just sent text and I replied.

I have had my car 2 years. My car payments are 623$. After 2 years only $1000 went to my principal. So over $11000 in car payments and only $1,000 on the principal? I really signed my life away and ready for them to take this car and I will drive a bucket if need be. Is anyone filing a class action against them? Because I want in? These people need to get shut down!

It is disheartening that there are some scrupulous people who are taking advantage of people experiencing a financial difficulties. When my husband left me for his mom and another woman, he left me with credit bill that I did not have a choice but file for BK for a fresh start. I was not thinking clearly since all I needed was to have a car that will bring me to work. I ended up turning in my 2016 Sonata and getting a second hand 2013 Elantra from a Sin City dealer (don't go to this dealer please). The interest rate was 19.87% and the total cost of the car amounted to $24,+++, the price of a new SUV.

Please note not to deal with this company. They are the very worst second chance auto finance company that I ever had to deal with. They are rude and very disrespectful. But I have something for them. Trust me. I am going to report them to everyone I can until I get my voice heard and they are off the market.

This is by far the worst company to ever get financing with. They are abusive, disrespectful and ruthless. They could care less about the anyone's hardship. They have refused to provide titles after customer payoffs. There aren't enough words in the dictionary to describe their evils. This is a Larry H. Miller owned company and if the Millers knew how inhumane they treated customers they would restaff. The people working there do not represent the Miller customer service people are used to. It's a heartless embarrassment to admit ever having to deal with them.

I hate this company with a passion. They do not know how to talk to people and if you tell them that you lost your job they do not care. And what is crazy the car was totaled in a car accident. They are the worse rude people I have ever dealt with. They text you and threaten you like you are not gonna report them. I got Gap insurance when I got the car and suddenly it disappeared off my contract. I be glad when I pay them off. They are the worse to have.

These people are stupid. We traded cars and got away from these people. I dont know who the stupid man was that my husband talk to but my husband called Prestige after getting a miss call and my husband told him we traded car and they called them and got the pay off and address where to send the check to pay them off and he still demanded us to make our car payment. The man was hateful and was not very professional. Who trades car on Friday and still makes a payment on the car you traded? Do not do business. Oh yes and we even got pre-approve for another car. Got to the car lot. Pick a car out. They sent the paperwork to them and they declined us. They should shut that finance company down. They're crooks.

My expericence with Prestige has been simply a blessing! After a bankruptcy this company took a chance on me and financed my new/used car. In the beginning, I did get many text messages, phone calls and emails about my upcoming montly payment. All I did was call and spoke to a representative to ask for less "reminders." She explained that this was done because others like all of the reminders, but definitely would stop all of the reminders to me... and they did stop. Every time I would call with any question the representative was knowledgeable and nice.

For anyone in need of a auto loan: BEWARE!!! Worst company ever! Go to Cactus Jacks and you will be treated better! This company harasses you until you want to purposely scream the worst words at them! They are stupid, annoying, IDIOTS! If I could do over, I would go to anyone else! Oddly though when I went to trade this vehicle in, I was told to let it get repoed because the Prestige is the absolute worst!

I bought a car in Dallas Tx and it as financed through Prestige Financial. The second month I started to complain to both the auto dealership and the finance company that something was wrong with the car only to find out that it was transmission problems and I fell behind on the payment because I was constantly putting the car in the shop. Ford knew that there was a recall on the car for transmission and told me there was nothing I could do unless the car stop or break down. I lost my job and was unable to make the payment so I told Prestige Financial to come get the car. These dog of a company is now garnishing my check for 25%. I want to sue both Ford and Prestige Financial. If there was a zero for stars they would have it.

In desperation and lackluster credit, I purchased a car financed through Prestige. That was my first mistake. I owe them 3x what the car is actually worth with a payment I really can't afford. They try to be helpful, but you are charged for every option that they offer to "help" you. Due to the gov't shutdown, I fell behind and it's almost impossible to catch up on this loan. The damage has been done. I owe $17k on a car worth $6K, at best.

Oh my God. This bank has gone to the extreme to harass me in any way, shape or form! From ongoing phone calls to my cell and work and to my family members it’s been a horrible experience and a huge lesson to learn. I will never go through a small bank ever again! I have been with Chase and Wells Fargo in the past and never have they harassed me like this place! And the people are so so rude beyond belief! The emails they write or how they speak to their clients is a disgrace! They need to be shut down!

These people are horrible! They harass you if your payment is a day late. If you need an extension they shame and lecture you. I told them to save it. I was 45 years old and didn't need hear this crap from a 22 year old with no education I'm sure. I can't imagine what their training is like if this the way they treat people. I told them I'm sorry I don't have life figured out like they do, working customer service at the finance company!

Prestige Financial is a company that should be reviewed by car dealerships. I have a vehicle financed through this company and the staff and account managers are the rudest people anyone could ever work with or shall I say attempt to work with. The account managers always send harassing emails and the tone of their emails are very unprofessional. I was accused of avoiding payment because I did not want to give my banking information over the phone. Not to mention I was at work which was a bad time to contact me. With that being said, there should be some type of suit filed against companies such as Prestige Financial. Many are having hard times financially and a company such as Prestige Financial should be held accountable for the harassment and unprofessionalism that customers receive. Prestige Financial does not deserve even one star. There should be an icon for no stars.

This company is the worst company I have dealt with. I have an 2012 Chrysler 200 that I've been paying on this for 4 yrs. And October 15th payment I just paid November 9th due to I've been out of work for 6 weeks due to surgery and I told them that I'm trying to get back on track. These people have been harassing me telling me I will either pay a reduced payment or the whole payment by November 23. I told them I wasn't gonna commit to that because I didn't know. They are rude and very unprofessional. They deserve an O for their review.

If I could give them zero stars I would! This is absolutely the worst lending company I have ever had in the last 36 years. I read the reviews of others and they are right. They are rude, they make judgments against people without knowing what is going on. I had a miscarriage 2 years ago and I was accused of going Christmas shopping. Then I recently had a hospital visit and went through a divorce and they were so nasty to me, and always blaming me for not responding right away via email or phone, when they know I have a job to pay their extremely high interest rates. I have to say I have talked to 2 very nice people named Tara and I forgot the other lady's name but Daina, Steve and the many others are not very nice people. It is very true that they treat you bad because you have bad credit or filed bankruptcy and they act like they care but they don't.

I have an auto loan with this company. Over the last few months, I have had nothing but problems with them. I have set payment arrangements with them that they have taken before the day I stated to take the payment. The last month, they took two payments out of my account instead of just one. They blamed it on me stating that I was the one who did it. I work with computers day in and day out and I know what I did when I submitted the payment. I placed a stop payment on the funds and got them reversed.

My experience is Ditto, Ditto to all the other negative reviews and then some. They have harassed me to no end. The month of September 2018 was the first time there was a problem that my payment didn't get in by the end of the month due to fraud on my debit card. I have been paying for over 2 years and every month I get harassed before my payment is even due. The company uses the fact that people who have no credit or bad credit to bully their customers.

After our car was stolen, wrecked, and then found, it ended up going to auction because we could not pay for the damage. They served us notice, and then screwed around with changing attorneys, filing notices with only one day to respond, and called me CONSTANTLY at work -- despite being told to stop. They said they couldn't work out a payment plan, and that I would need to come up with the entire amount + interest, in cash, immediately. They have been the rudest creditor I have ever dealt with. After being screwed through the court system, Prestige got a judgment, and then didn't contact me again.

Consumers please do your research and take action. These are the same kind of people that are behind pay-day lending. I need not mention all the ruthless discussing conversations I have had with these people, especially account managers. Everything about their existence stem from being motivated behind money and we seen enough of this lately and what eventually happens. Many of these complaints should be taken to your congressman and lawmakers in Washington. Do not stand for this mistreatment, regardless of they you had to go to them, they take advantage of those who may have went through something, they're the same mindset as predators. Stand up and fight back!!! I do not need give the details of all I have experience with these misfits because the experience is the same as everyone else here.

I got a 2006 Nissan Maxima from them. Paid 16k for it. Paid in it for 2 years at $275 and did a voluntary repo. Well they sold the car for 3k and says I owe 17k on my contract mostly interest. Well I offered 5k to settle. They refused and I have paid them 250 a month for another year. Well they are charging interest on top of interest so I now owe 18k. This company is a ripoff and full of crap! I wouldn't recommend them to my worst enemy!

I cannot fathom how this company is still in business! They harass you with condescending emails such as "I guess this is how the rest of your contract will be." "I am going to assume you will miss the payment." Who does that??? My payments are due on the 5th. I have been maybe as much as 12 days late and they send these emails. One "account manager" went so far as to try to be a snob about what type of deal I got at the dealership so I snapped right back at her. They really should be investigated by the Attorney General and local news companies. I would not be surprised if a class action lawsuit is filed against them!

Giving this finance company one star is being generous. The loan officers, more specifically, the senior loan officer, is the rudest, most condescending person I have ever dealt with. Please note I am not the only one who feels this way. A quick online search will pull up 200+ negative reviews. I even came across an article to start a class action lawsuit against this company for their harsh treatment of customers. I have contacted the car dealership that used this company to finance my vehicle and after they reviewed the company they will no longer be using them. Please investigate this company more before deciding to use them for your financial needs.

If I could give this company NEGATIVE stars I would. These people have been rude and obnoxious except for a few. Needless to say, a couple bad apples definitely ruined the entire bunch! I made arrangements for my vehicle because I fell behind in my payments. This company agreed to the arrangements, took my updated information and STILL repossessed my car. When I called no information as far as recovery was given. Luis could not tell me what the amount was or any information in regards to contacting their legal counsel. All I was given was the number to pick up my “personal” belongings. I will be contacting a lawyer against this corrupted company.

When I signed the dotted line to walk out of the dealer with my car my due date stated the 28th of every month. Mind you I had been through a horrific experience. Messy separation cost me 56k in 2 months, super crapped my credit score hence leaving me little options. I had to go with whoever could get me financed. Well, lesson learned. I'm so close to giving them the car back and letting my credit tank. I have raised my score over 100 pts in 10 months with hard work and dedication to regaining my life.

I purchased a car in which this company was suppose to finance me. I was told that they were going to call me to welcome me and to verify my information. So I shook hands with my salesperson, got in my new car and went home. Well Prestige never contacted me. I got an email from the car dealership saying that my loan approval was going to expire if I didnt contact them (now mind you I already had the car and thought things were settled). When I called them, I sat on the phone for 40 minutes before I got a representative.

Their website says, "Customer service from people that care", and that is an absolute joke. I had scheduled to make a payment this past Friday. I had gotten hurt at work and got stuck in the doctor's office and could not get to the bank to make the payment. Instead of asking me how I am or saying, "I'm sorry you got hurt," all they were concerned about was the payment. I sent them a picture of the note from the doctor to verify that I was not able to get the payment made and I got an email back saying, "We don't care about the now. We care about the payment. We want it now." I have never dealt with the company like this before in my entire life. They are loan sharks.

I had a car loan with them for 2 years and paid faithfully every month. I traded car off and dealer contacted them for payoff. Dealer paid car off and I find my score dropped by 50 freaking points because Prestige hit me for a missed payment. Stay away from this finance company!!! I was building my credit up and doing great... Up by 135 points then bammm my perfect score buildup drops by 50 overnight.

Bought a 2014 car for $18,000. After warranty, Gap insurance etc... $21,000. 6 year term, amount paid over life of loan $30,000. After 2 years and 3 months, car was totaled. With the payments that were made, automatically debited from my account for most part, insurance and GAP payments, they received more than $29,000 in just over 2 years. They are sending me text messages and emails almost daily telling me I still owe more than $3,000. I called GAP insurance as to why they didn't pay full balance due and they said it was because Prestige listed unclaimed interest as part of amount due and they don't pay that.

I have been with Prestige Financial since June of 2016. We bought a 2014 Kia Forte from a dealership and the price was 15250. Our monthly payment is 334 a month and 19.99% interest. We are in a current bankruptcy so we knew we would have high interest. We have never been late on our payment, we have an online account that we can set our preferences for contact. We get 1 text monthly reminding us 5 days before our due date. Whenever we have a question customer service has always been friendly and helpful. We have made 22 monthly payments and owe 10982 remaining. To those who say your car was 15000 and still owe 14000 3 yrs later did you buy a warranty? Gap insurance? Etc? That caused your amount financed to be higher than the price of the car.

I purchased a 2003 Mustang around 2006, it was a lemon???? I took it to dealership several times to see what they could do to help me. Well, they wanted to put me in a different car with higher payments!! I said, "No thank you." Dealt with the car for a year and finally said screw it... I had gotten laid off from my job and was tired of trying to keep my payments up with my unemployment. I told them to pick the car up, that was in 2008. Here it is 2018 and they are garnishing me $400.00 a month. That’s more than the car payment I have for my 2015 Nissan Versa that I bought in 2015.

I have had a horrible experience with Prestige and I need to contact an attorney. I have contacted one and without even looking at my information, they told me Prestige can charge whatever they want until the car is paid for. They have had the car for months and it's been resold to someone else. Not only are they charging me for the car, but they are adding fees every day. If someone can help me with how to proceed or what to do, please contact me at **. May God bless all of us that have had to deal with such a deceiving company.

When trying to get a payment extension for a family emergency, I was assured that I could get one the following month. I have had difficulty speaking with my account manager, Amber. I’ve left a voicemail, been told that she was on the line with someone else, been told she was not in—all sorts of excuses. I’d say, if you’re looking for a finance company, these people’s organization is flimsy. Keep looking.

I had nothing but problems. After 4 months with them my bank Navy Federal called Prestige to get final payoff. Navy Federal informed them they were paying loan off. That was November. Tonight I went to go to work and they had locked my car thru GPS. They want about $100 more than what the quoted payoff was. I will pay off in the morning or online tonight if they have that. But will be checking into a lawyer though.

After my BK 7 was done I needed a car. Needed one badly so I went to Phillips Chevy in Bradley Illinois. I'm a bodyman of 25 yrs so I know the Chevy Cruze well. Prestige picked me up and I'm grateful for that. Made my first 2 payments on time. Prior to that I'm getting phone call, text after text, email after email, saying my payment is due. No **. Not dumb. So the last few payments have been late but always paid at the end of the month only 2 weeks past my due date so here come the phone calls and texts and emails being threatened all the time by different people in that ** company.

I've had my car since Oct 2013. I have always made my payments on time with a few exceptions. The account manager I had, was amazing. He was nice and understanding and because of him I kept my account in good standings. Never been behind a month on my payments. Well a couple of months ago my account manager disappeared and since I have had 2 different account manager. Both no longer work at the company.

This company is the worst to go through for an auto loan. Over 2 years I have made my parents and out of an 18,000 is have only paid 1166.00 in principal!! When I questioned this they informed me I wasn't making payments on time!!! I have statements proving otherwise. But because I split my monthly payment into 2 payments I'm charged a huge late fee and charged extra interest. I would've been better off going through a buy here pay here lot. Do not go through this company!!

I don't even know where to begin with this rude and despicable company called Prestige Financial Services. The worst company I've had to deal with where you're harassed anytime and anywhere. These fools have recently (Oct 2017) started HARASSING and THREATENING me at my place of employment!! They've been calling my work phone number EVERYDAY back to back. I can't even hold a conversation with my boss or our business stakeholders without seeing an (801)844-0457 number or its different number variations that they've been calling me from. I've been making payments on time but sometimes the payment takes a while to clear my bank so they immediately begin to call. This is HORRIBLE because I feel like my balance is getting lower. It's a nightmare and I just want out! I've filed a complaint with the Consumer Financial Protection Bureau because I can't deal with them anymore. They need to put this place out of business!!

They allow a desperate person who is already finance a vehicle then they charged me an arm and a leg for a used car I bought in 2015 with already 48,000 miles. I still owe $20,000 on this Nissan Altima. Same price I originally paid because every time I'm late they charge me almost half of the car. Note they are a rip off. Indeed should be against the law...

I had the worst experience dealing with Prestige Financial. One of their managers was so rude it was ridiculous. I refused to deal with her because of her terrible and unprofessional attitude. My car ended up getting repossessed and now I have a garnishment order. I am planning to make arrangements with them to see what happens from there. I wish I never got an auto loan with these people. It was the worst mistake ever. I recommend others to RUN not walk away from dealing with this company.

I don't get the bad reviews. If you call them they will work with you. You just have to call before your payment is due. I've made one late payment and have never been harassed. I put $1,000 down with bad credit, they paid off my car with transmission issues and still gave me a decent car. I bought a 2013 Nissan Sentra off of the Nissan dealership. My payment is fair, my interest rate goes down every month, and they have been nothing but amazing to me. I've had my car for 10 months now. I am really thankful to them for giving me the loan for my first nice car. It took over a month for the loan to close, and they never once told me to take the car back or deny me my loan.

Ever since we have had vehicle it's been a very awful experience. Car note is due every 24th of the month, before the note is due I am getting emails stating my car note is due the next day (that is ok). Next day when the car note is due, I am receiving calls as well as emails, and texts (ok). The third day after car note is due (they are calling my references).

I've been with this company for 3 years and my balance on my car is still 12,000. For a 2009 Malibu. This company is the worse ever. They have very bad customer service skills even collections skills. I don't understand how this company is still open. I've been yelled at on the phone many times. I wasn't even late at all. I called in before my payment was due and explained my pay period would make me 3 days late. A guy who stated he was the VP at me and made it clear he was VP and that it sad that I cant make my payment on time and this the reason my APR is where it is.

Hello friends. My name is Bob **. My email is **. I have the same issues with Prestige. After paying 30 payments with them I still owe more than I should and my credit reports are wrong too. This is after three years. My TransUnion has nothing. With that being said I sent a letter to the Utah state attorney general. I also sent a letter to the state attorney general here in Indiana. I made complaints to the Federal Trade Commission. With being said if you want to make a Big difference start calling the Federal Trade Commission. Yes you can make a complaint over the phone and Prestige has to respond with in so many days then you'll have a case number. Have your spouse to do the same. Remember. The Federal Trade Commission was started for consumers like you and me and if we do nothing Prestige keeps on going. Again class action by us.

I had a car financed through Prestige Financial in Dec 2015. I'm in the process of refinancing with capital one. When you get a payoff quote it has an expiration date well mine as changed 3 times before the initial date was up. The payoff changed 72 dollars in 3 weeks. It actually changed twice in one week. I was given a quote on July 31 to expire Aug 16. On Aug 3 I checked again since I'm waiting for the refinancing check to process the amount had went up again and date changed to Aug 18. I've emailed twice trying to find out why this is happening no response. I had also called about another issue prior suppose to get a call back no response. I've never had an issue since I've never been close to being late but they will rip you off at payoff time.

These reviews are cracking me up. To the person who said she has never been contacted by them she is lying through her teeth or she is actually Prestige trying to boost their already sad ** reviews. I was bought by them because I have new credit. No collections no bankruptcy. I wish I had never agreed to this loan. From the very first month they start emailing 2 days before the payments is even due. Dealership told me I would have a 10 day grace period. NOT!!! I get paid every other Friday so they may not always get paid on the 17th.

I had a loan I just finished paying off with Prestige Financial. I had a horrible credit score because of a bankruptcy and nobody else would finance me. My interest rate was 20 percent but what could I expect. My credit score was like 550. They would call and text me the day before my payment or each day after it was due if I was late. I think that's what a lot of the complaints on these reviews are calling them harassing phone calls. People you most likely have had a bankruptcy or repossessions and you borrowed a significant amount of money from them. What do you expect lol.

I cannot wait till a class action lawsuit is filed. I'm all in. They need to be stopped. I have paid on my car for 3.5 years and still owe 13000.00. This is insane. I have paid as of today 15000.00 for a car that is worth 6000.00. OMG. This is a crime. I cannot trade it in... so they can have it back. I'm done with the harassment and beating me up over 2 and three day late payments. IT'S Ridiculous. Done.

I purchased a vehicle in Aug of 2015 before my bankruptcy was even discharged. I knew I would have a high interest rate. I actually figured it would be 20% because of bad credit. After a few hours at a dealership it came to be 19.49% which I anticipated. I did have a slight issue in the beginning, it took them forever to set my account up. I only got my info about one week before my due date. But nevertheless I got it. I do get reminder text. I can say I have never received a phone call but I have always gotten a reminder text before my due date and on it. Which I am okay with because I approved that. I see a lot of people have had bad customer service. I personally have not, and I do not get bombarded with calls either. I have been late before and I was told I had a 10 day grace period which is weird, maybe they just meant they wouldn't report it. I have always had a good experience.

I have been a good loyal customer for three years. I am in the process of refinancing my vehicle. I am having problem with them during the process. They have been trying to give me legal counsel and even saying that I don't know what I am doing. They also tried to act as a counselor and trying to bully me.

Today I walked into my house from a job interview. To receive a phone call from someone name Greg who I guess is the manager to make me feel uncomfortable and not want to be a customer of them any longer. I got a car back in October of 2016 and was financed by Prestige. These last past month I lost my job due to me being ill with sickle cell disease however the account manager Andrew has been honestly working with me and I can't lie about that however, some of their reps have been calling me being very rude making feel very uncomfortable and not needed to the point where I feel like I'll give the car back just so I won't have to deal with them anymore.

I was going through bankruptcy in Dec 2016. Bought a 2015 Kia, everyone at Prestige has been very friendly, and my experience with them have been good with the exception of them updating my insurance. They keep sending me a notification that my insurance is 140 days expired when my declaration was sent to them 3 times. That's the only real big issue. I called to tell them that I started a new job and my payment would be about 10 days late and I'd be more than willing to pay the late fee. They were fine with it, we made sure everyone was all on the same page! They are also very aware of my anxiety issues, do what they can to help me solve any issue I have. I've been able to watch the loan amount go down on my statements. Overall it's a good company, but like any other financial service they just want to make sure they are going to get their payment each month.

These people are the worst to communicate with. First of all, I wish I would have waited or paid close attention to the ridiculous amount my car payment is for a 2014 Ford Fusion. This company is a ripoff. Second, their customer service rep that's goes by the name of Loera ** is very rude. Lately I've been having some financial problems. I have extra bills, so I told Loera I can pay half off my car note this month and add the rest to next month. Loera started saying disrespectful things to me. He stated he don't understand why I can't pay my bills and said a lot more rude things to me. Next thing I know, I lost it and snapped off on him. He took me out of my character and I've been a faithful customer to them for 2 years. I'm still pissed off over the things he said, very unprofessional and I'm not going to ignore his actions. I'm going over his head and if I have to get my lawyer involved I will.

I purchased a 2015 Fiat in January 2016. The finance company was Prestige Financial. I had never been late on any payments and was offered a "special holiday rate" which put my payment for December 2016 offered at 145.00. My normal payment was 275.57 a month. I agreed to the special deal, and ever since then it's been a nightmare with this predatory lender! First all my account manager LC ** charged my account 245.00 instead of 145.00 as authorized. I called immediately to dispute the transaction and they offered no help, and claimed they couldn't charge a payment of 145.00 even though I had it in writing. Every rep I spoke with was extremely rude. So I disputed this transaction with my bank as fraud because that's exactly what it was. I continued making my payments on time and come to find out they had been applying my payments from January 2017 forward toward what they claimed was a missed payment in December.

I purchased a vehicle from Mazda of Roswell in April, 2017. I was contacted by Tidewater Finance Company, which initially referred me to the dealership due to me going through a bankruptcy. I went in, picked out a car, signed the paperwork, paid my down payment and everything. Nearly a month goes by and I had not received an account number for my first car. Note that was due on the 15th of May. I called Prestige and was told that my loan had not been funded and I would have to contact the dealership to find out why. Prestige also informed me that they had sent back a request of some sort on the 21st of April and I heard nothing from the dealership or Prestige regarding this matter. No one called me, EVER! I had to call them!!

I bought a car back in July 2012 at 20%, that's what my paper says from the car lot I financed it from and says it would be 5 yrs. paying for car in July of 2017. I called Prestige and they said the rate was 22%, the paper I have is wrong. I said "Didn't the car lot talk to you before they set this percentage." They said yes. I asked them how does it go from 20% to 22%. I bought the car for 16,000 back in July 2012. Paid 22% interest since then. Car was to be paid off by July 2017 - 5 yr. loan. They told me I still owe 10,000 on the car - how do they figure that.

I purchased a vehicle from them during my bankruptcy as I was losing my cars in the bankruptcy. I was not told there was no grace period, no one even went over the paperwork with me. A person drove the car to my house and dropped it off, and knew nothing about any of the paperwork and could not explain any of it to me, even when I was asking questions. They are worse than bill collectors. I have never been treated so rudely or disrespectfully ever in my life, from a person who I was paying for a vehicle. I was in my grace period that all companies give you, and contacted them to let them know I was going to be a couple of days late due to issues, and my phone was blown up not stop all day every day until I made the payment. Even though I explained "on my payday I would call in and make the payment first thing in the morning" which I did as I stated.

Loan Shark. I have read many complaints regarding this company and its everything that I am experiencing. From harassing phone calls to text to emails. Threats to escalate my account for nonpayment when I'm up to date until this last payment. I told them I would pay on May 5 when payment was due on April 25 and I have a 7 day grace period. They are nasty, rude and threaten to take your car. I don't understand how they can get away with this. I want to file a lawsuit against them and I want this company shut down. If anyone knows how we can get together and do this please contact me thru Facebook. Linda ** in Richmond Virginia.

I purchased a car from them, while I know that the interest will be high I didn't expect none of my payments to go towards the actual loan. My car was 15876, I pay 389 per month. That's 4668 per year. I am 1 yr and 1 month into this loan and the remaining amount is 15443. This is horrible. I wish I would have done my homework before signing with them. This car won't be paid off for 8 years at this rate. I am going to start paying double every month to try to get this over with. We won't even discuss the customer service. Just DON'T GET A LOAN FROM THEM.

Will never use them again. Got a new car and finance thru them and it's been a headache ever since. Only had the car for a week and they called everyday about something new. Don't go thru them cause it's a nightmare.

I needed an additional 7 days to make my payment and this company bombarded me with email text and phone calls. The customer service rep Kris, I advised him not to ever contact me by phone again or the so called vice president he put on the line. They can send me emails so I have all of this information in writing. In addition, the next person I spoke to regarding the same situation, nothing had changed since the last time I spoke with them, even suggested that I give them a bad check for a payment so they could make books by the 31st.

I did a bankruptcy to finish a divorce and was put into a car loan with this company and now day and night I'm harassed about my car payment being due and 1 day late etc, etc. I was unaware that when signing for this loan I was allowing this company to harass me and act as if I have done some injustice for my car loan!! I have written emails explaining to them they are not allowed to contact me unless I am actually late and again they do not care or even listen. I have decided to let these jerks do their job now for 4 days since that's what they get paid for... and the emails are frantic! I cannot believe the lack of trust and faith they have in any of their clients. It's absolutely unfair and if there is a class action lawsuit I want to be involved. This company is horrible. Horrible, horrible. They are supposed to help people get back on their feet, not automatically assume we're criminal!!!

I purchased a 2011 Honda Accord with 42000 miles on it. Back in 2014 Prestige approved me for a 18% interest rate auto loan. I was stupid to make this deal and I was not even cleared from my bankruptcies yet. The company National Motors in Maryland they had me there all day making this purchase and the next morning I realized it was because they sold me a vehicle with damage paint job that was not noticeable at night and then refused to fix it or take the car back. I was in need of a car and did not take the time to really think things over. I was just so happy to be approved. Now I am locked into a 20,000 dollar loan with a payment of $485.00 a month. I always made payments on time and now it's too much for me.

I lived in AZ during the mid 2000 when the economy took a dive. My husband and I had 4 kids and struggled as most to hold on and we ultimately lost everything including the car Prestige financed. They hounded us endlessly, yelling, threatening us, telling us we were bad parents, giving our info out to countless people our neighbors who we did not know personally. They informed them that they were repoing the car we were not paying. They took the car with my husband work equipment inside and refused to give it back. This caused trouble. He ultimately lost the job cause of no transport and the equipment being gone.

I love them. I got a car in Feb 2016. I have NEVER got a phone call harassing me or any rudeness from anyone at the company. My score was like 460 after my bankruptcy which discharged Sept 2015. I pay on time and extra if I have it. My score has increased to mid 600's. If you pay your payment on time you'll be fine. They were very upfront and told me which I'm sure they told all these customers NO GRACE PERIOD!

Prestige Financial has ruined my life. The company approved me for an auto loan right before my bankruptcy was discharged in 2012. I knew it was a mistake from the beginning. Two days into having the car in my possession (and before they sent the check to the dealership) I contacted my account manager (Brian) and told him I didn't want the loan. He told me that if I returned the vehicle, there would be a repossession on my credit report. I determined that was a lie, but at that time, it was too late.

In Oct 2016 my current vehicle broke down and I needed a vehicle to get to my new job. I went to a shady dealership as I have bad credit. I was originally going to go with a Nissan and then they did the bait and switch and I got a Toyota Camry. I do like my car but I was told I could make payments every two weeks to help make the payments easier. I gave everything to the dealership but then I get these calls at my new job they need my driver license which I have them and they made a copy or they will take the car back. Their hours are terrible. The website is horrible. The sales price was 16218. I paid 500 down and the amount financed was 17099.44. No one will tell me why my term is 66 months and I am already not happy. My first payment will be late and I really don't care. I am totally in for a class action suit. What a joke.

I purchased a 2009 Nissan Sentra in November 2011 after a meeting of my creditors for a bankruptcy. Okay, so of course, I expected a high interest rate, but what I received was Prestige Financial Services. I'm being totally honest, I may have made a few payments late, but not enough to still owe $10,917.42 for a 2009 vehicle. I, like everyone else, do not feel I deserve this type of treatment from a finance co. (loan shark). My first payment I thought I had a grace period but I guess not, supposedly a collections manager (Aaron?) was placed on the line with me and informed me if I have to sell something I need to make my payment and that late payments were charged at $10 per day.

This company is the worst. I have never had to deal with such rude unprofessional people in my life. They try and talk to you like dirt. If you let them they so called working with you, programs there is none, even the managers are rude, even the so called ASSISTANT VICE PRESIDENT (LOL). He's the worst vice president of anything in the United States of America. They don't wanna take your money, they want you to pay them how they want you to like they run your bank account. This place is a joke. I would walk or take the bus which I have never done in my life before. I do business with them again I refuse to be treated and talked to like I'm some bumb on the street like I'm not a human being. Prestige Financial is the worst????

I have a car through Prestige Financial. They have messed up my account numerous times. They have double charged me causing overdraft fees at my bank. One I was in another state and because of how my paychecks were coming in they were supposed to do half my payment a week before it was due and the other half the day it was due but the lady charged the full amount the week before it was due and said oops she didn't mean to, this caused me to be stuck in Vermont an extra week and got me fired from my job because I couldn't get to the airport. My grandfather was about to pass away and he couldn't drive me to the airport and she over drafted my account so I couldn't take the taxi to the airport.

I've dealt with this company since February 2014 and has never gone over 30 past due. The month that I call to see if I could make arrangements due to my husband being off work with an injury, I encountered the most nasty collector ever. She stated she would not work with me, sent emails taunting me with the subject line "are you giving up" then asked me if my husband know what position I'm putting him in by being late. If she would have listened with compassion the first time, he was the reason the payment was late, but she only wanted money.

My complaint is with Prestige Financial Services. This company has displayed poor business tactics since day one of me purchasing this vehicle. I have called them and sent a follow-up email to the person who is supposed to be my account manager on Oct. 20 and twice on Oct. 26. I have asked them to pick this vehicle up since Oct. 20, 2016. First I was told by Keith ** (whom is my account manager) on Oct. 20th that I have to wait until the first week of November for them to pick this vehicle up. I advised him that timeframe is not within reason and he insisted the account is not over 30 days past due, and they will not be picking up before then. I advised I am aware I placed a Do Not Call on my account however I am allowing calls in regards to this agent picking up the vehicle. Even with DNC, this company still can send correspondence.

Upon selling my car last month as a trade-in to a dealership, Prestige harassed me (several phone calls, emails) asking for more money "to close my account" for the rest of the month and avoid late fees and further action. I explained that I sold my car and that they would be receiving the payment from the dealership. They were relentless and seemed quite desperate. If I had agreed to pay them, it would have extended my contract with them and caused many more headaches. I explained that I know the law and the dealership has a particular amount of days to pay the quoted "Pay-off" amount. They continued to try to scare me and threatened to damage my credit, impose extra fees, etc.

I had to file bankruptcy like some of the consumers on here and Prestige sounded like a good idea but it's turning out being the worst decision I've ever made. I actually got the car for someone but they couldn't afford the $493 car payment anymore. I resumed possession of the car that was already behind. I busted my butt to get caught up. They did repo the car once and gave it back after I had to give them $1000. Then the agreement was $300 every two weeks for 6 months.

I bought a 2009 Ford Focus in 2013 from a car dealership that used Prestige Financial Services. BIG mistake buying such a old car with at least 90.000 miles on it at the time. My payments are 349 dollars each month. I am single, live alone, and pay usually everything by myself. Last year I was having difficulties with paying. So they gave me 1 month and put it on the end of the contract. Well having the same problems again with my finances. Called in early October to try to get another extension and they said I had to wait till November. THEY ARE JUST MONEY-HUNGRY, LYING PEOPLE. IF ANYONE HAS A LAWSUIT AGAINST THIS COMPANY PLEASE CONTACT ME.

Please please please DO NOT use Prestige Financial! Today was the last straw. This company, without my authorization or knowledge, withdrew money from my checking account, stating "your payment is due on the 22nd". Every other time I have made a payment over the phone or set up a payment online, they have issued the standard terms of agreement (do you authorize PFS to withdraw funds blah blah blah) This time? No. Because they knew that they did not have authorization. When calling Angelique, she became angry and said that I had authorized the deduction at the end of August. Uh, NO. She then asked if I would like her to pull the call. I said absolutely. All of a sudden she could not do this, it could only be done by a supervisor and said supervisor was conveniently in a meeting.

I signed on the dotted line on April 1, 2014. I had really bad credit. I bought a 2013 Ford Focus. My loan payment was $443 for 72 months. After paying on the car for 2 1/2 years, a $17,400 car, I still owed $14,000. I was never late on my payments. My biggest complaint with them is they call, email and text you either 1 or 2 days before your payment is due to remind you of your payment. Personally I find this harassment and crazy. But I guess they feel we need reminding due to our credit worthiness. The Focus was my worst purchase ever. Due to the dual transmission it never really ran right. I had taken back in to the dealer at least 4 different times for repairs. Thank God I didn't have to pay out of pocket as this was all due to the transmission.

I have been associated with Prestige since 2009. We went in there to buy an SUV. I should have walked out when they said they had to go looking for a car for me from other lots when they had over 500 on the lot we went into. Two days after we went in, we were told of a 2005 Ford Explorer that we would like. We said no first and walked away because the interest was just too high. But, we needed a car badly for work. So we got the Explorer. The offer that got us back into the door was the Gap Insurance they offered. We pay $650 UPFRONT and our car would be covered no matter what.

I bought my car back in 2012. I was having credit issues. I wanted to build my credit and thought this was a great way to do it. I can't say that I've had any issues with Prestige. I have paid every single payment on time and I pay extra when I can. I haven't gotten any rude calls, text, or emails from them. I called a few times for balance checks and I received good service. Although this is a financial institution that I am sure makes a great profit, the website is awful. I now know there is a reason for this. You can't see the interest you are being charged, you can't see your payment history, and there isn't a clear layout of your bill. After reading the response they have to some of the other consumers. I doubt I will ever use Prestige again.

I have had my loan for 22 months. My original loan was for $21,500 and I am now down to $19,800. This shows you how far 21% interest rate gets you. I have had my issues with customer service and my account manager at times. I have been talked down to a few times when I fell on financial hard times. They want you to pay them and they don't care who else you owe. I did get some resistance when I asked for help but eventually got a reprieve. One of my biggest concerns is that I bought this car without doing any research and I got so screwed. I owe $19,800 for a car (Toyota mind you) that is only worth $5500 trade-in.

My story for the reasons in getting my car are the same as everybody else, just out of bankruptcy. Single parent of a special needs child and had medical bills I'd never be able to pay so I had to file. I also needed a reliable way to get my child around. I went to a reportable dealership and I had the car for 3 weeks before they finally closed the deal. A deal I think was never supposed to go through. Anyway they put me with Prestige. The guy assigned to my account is actually really nice... or so it seemed.

Ok so here's where we got an auto loan from this horrible company... March 11, 2016 someone hit my husband and totaled his truck... went to the dealership to buy a new truck that we weren't prepared for at all. We've been doing credit repair to buy a house so this wasn't in the plan... so we punched a 2014 Dodge Ram and Prestige was the one who finally financed us. It took almost 45 whole days for them to close the deal on the loan back and forth with this girl who wanted everything besides blood from us. Our first payment was due April 24th 2016. Today is the 28th. I hadn't received any information on where or how I was supposed to pay for our truck until the 25th when I received a pamphlet for the contact information to them. Called and immediately was told our loan was in default and I was like "are you kidding me", "no your payment was due yesterday on the 24th and you're in default..."

I had a 72-month loan with this company and they keep trying to extort more money from me. The loan started in 2010 and was over in March 2016. They have my credit report jacked up saying I owe them 9,000 and keep calling saying I owe them more money and will not leave me alone. They are refusing to send me a copy of my payment history from 2010 to present. They have harassed my family and friends and keep trying to contact me from an internet number. I refuse to give them another payment and seeking legal action.

I filed chapter 7 and started receiving letters and I went to Susan Schein in Pelham. Got lied to back and forth, had got a 2015 car, and the dealer called me back and said I needed to come back in and do paperwork. Then I go over there and she tell me the bank deal didn't go through and I said "well what's that mean?" She said she had to put me in a lower payment car and give me a 2013 car for 358 a month. And they call me and tell me that I need to call Prestige and I called and they say they need to speak to my lawyer and call the bank to verify my information. And they called the company that I had the other car with and acted like they were me to tell them to come get the other car. Long story short I told them "** them. I'm not giving them no more info."

Back in 2011 I was one year into a divorce and my ex had all but destroyed my credit rating. I desperately needed a car and the only company that would loan me money was Prestige Financial. Due to the severity of my situation at the time, I reluctantly agreed to 60 payments of $389.00 and 19% interest; Big mistake. I set up my payments to be due on the 23rd of each month with no grace period. On the 5th of the following month is when the harassment started. They told me the due date was the 4th of every month and never agreed to the 23rd. I tried my best to convince them that they were incorrect, but they refused to listen. I'm 55 payments in and the harassing letters, texts, calls and emails have never stopped.

This company for certain has been very difficult to deal with over the last 3 years. Approximately 3 years ago my car broke down and needed to be fixed and it would cost approximately $2,500 to fix it and the Blue Book value was only around $6,000. I had previously been discharged from bankruptcy a few months prior and credit was not good. I didn't have a down payment and worked 2 jobs. I tried walking, taking bus, etc but I really needed a car! I went to a local dealership that was reputable and advertised they could help anyone get a car. They did get me a car but unfortunately it was a 2007 Cadillac with no warranty and financed through Prestige Financial Services. I had no idea about Prestige at the time and trusted the dealership.

I have been paying on my car for a year and a half at $406 a month and I'm on time every month. The total is around $15,000+ tell me why I still owe $15,010. The interest rate is so high. I will never pay this car off. This damn car will outlive me because my payments are not going to the actual payment at all, just the interest. Then they claim they do not refinance either. What??? If there is anyone that is pursuing this let me know. I will try to participate myself. 20 years from now I'll still owe $15,000. Something is going to be done about prestige!

I purchased a car from a dealership in GA and the loan was through Prestige Financial Services. I was excited because they didn't require a down payment. This dealership, Prestige or my insurance company did not offer gap insurance. I was rear-ended and the car was totaled because they did not offer gap insurance. I am stuck owing these jerks $4000 plus dollars. I am a single mother of 3 and they want me to pay $105 a month to them, plus pay my new car note and insurance and all the rest of my bills. I tried talking to someone to see if they would accept what I knew I could afford without being in a bind each month.

Manager, Nathan, called me a bad person because I could not give him what he deemed he needed on the payment. Also was told I was walking a bad path and not a good person. Funny when I talked with my representative assigned to my account, Sara, which she is kind, and awesome, she took my payment. Apparently they hire people for managers that verbally attack people and let only the nice people be representatives. I did not pick this financial company but was thrown to them because the original finance company closed and Prestige Financial bought them. The loan papers I signed, my not was much lower that what Prestige has it. Matter of fact, the Toyota place here in the Houston/Katy area no longer will go through them for financing because of the complaints and treatment of their customers.

So I have been with this company for 2 years now. Made payments on time never one day late. I'm about a couple days away from paying off my car but first I want people to know about them. So I had credit problems a while ago and that's my mistake. I went to go look at a car which was 8 grand above blue book value or NADA. I was in a bad spot so I had no other choice. I even put some money down. Loan came out to be about 13,000. So fast forward 2 years balance still says I owe 10,800. I have requested statements to know where my money is being applied to and how. It's a day to day interest loan, but with them they charge you different amounts of interest per day instead of a fixed amount of maybe 7.50.

Where do I begin with this company? When your credit isn't perfect you don't have a lot of options. Each dealership who offers this finance company are complete crooks as far as I am concerned. They sucker you into the loan and it's over. This company harasses you the minute your payment is due. NO GRACE PERIOD. NOTHING. THEY THREATEN TO CONTACT YOUR REFERENCES. Between texting emails and phone calls it's ridiculous. I encourage anyone who has less than perfect credit to wait before they are suckered in to sign a loan with this company. Don't do it, this company needs to change their policy or shut it down. I am so tempted to turn them into the Better Business Bureau. I realize that the customer service representatives are just doing their job, but it's ridiculous that if your credit is less than perfect that one must deal with this harassment.

Where do I begin with Prestige Auto Finance! My story is the same as all the above. I needed a car after filing a bankruptcy and I feel like now looking back I was suckered into this contract due to the situation I was in. Just coming out of a bankruptcy case I would have never agreed to the terms that Prestige uses to conduct business! I have really buckled down on protecting my credit since the bankruptcy. This loan company is horrible. My company was bought out 4 months after my purchase and immediately started cutting back hours. It caused me to be a week late on three payments. This is when I found out through my acct. manager that, "There is no grace period for your payment" she said! WOW, would have loved that info before signing on the dotted line.

In 2012, February, my husband and I bought a car from a dealership in Michigan. It was a 2010 Dodge Grand Caravan for 13,500. We had just filed for bankruptcy due to my husband's open heart surgery and my ovarian and cervical cancers - all without insurance. At the time, I was the breadwinner in our family and I made just under 100k/year. For the next two years, we made payments every single month for the amount of 542.42.

We filed bankruptcy and needed a car. It had to be a Toyota or a Nissan. We purchased a Mission. Borrowed 14,500. 3 years later, we owe 13,300. How could this be? The first year we had automatic withdrawal. Then they tell me we had 3 returned payments. How could that be when the money came out of our account on the 15th of every month?? So we could no longer have auto withdrawal. Now, unless I write a check or money order and mail it, there is a ten dollar fee to make the payment!!! I'm so upside down on the loan nobody would touch it for a trade in. I'm so sick of Prestige I could SCREAM!!

I am having the same problem. Purchased a car from Prestige Financial Services and they refuse to send monthly statements. In addition to overcharging, the loan was for $35,000 in 2007 and it's 2016 and they say I still owe almost 4000 dollars. If you are in Georgia, I am going to court on Feb 9. Please contact me if you want to start a civil case against this company. They are committing fraud. Please reply with your story.

Me and my husband filed bankruptcy. I needed a car so we went down to a dealership. Talked to someone, was there all day and the only car they could get me in was 2010 Nissan. Had no choice in any car just this one, so we agreed. I needed a car for work. But little did I know the only company that would finance it was Prestige Finance. I had no clue it would be a nightmare later with them. First year made payments on time, was told after year we could trade in. Well we tried and that when all started...

I have had business dealings with them since 2006 when I use their services to buy a car. I no longer have car due to it being total. According to them I still owe them a ridiculous amount of money. My story is pretty much the same as all of yours. I am writing this review to say that I am very interested in a class action lawsuit. If anybody knows of one getting started please let us know.

The numbers don't lie. Look at how many bad ratings these thieves have compared to the positive. Those positive reviews are probably fake and written by employees of Prestige. My story is the same as the others. Not the best credit, needed a new car, felt like I got suckered into this loan by the dealer. It is true that they will obsessively harass you BEFORE your payment is even due. I was told it was "just a reminder". Yeah, I know when it is due every month, I don't need you texting, emailing and calling 15 times to "remind" me. Yeah, if you are even 1 day late on a payment they will threaten you and start calling references, etc. They are scum sucking waste of life ** who should be ashamed of themselves. I ended up getting in an accident and the car was totaled. I had gap insurance and between that and the insurance payout, the balance was around $450, yet somehow they say I have a balance of $2200!!! Total scam!!!

Where do I start... So we Purchased a vehicle and had some credit dings due to a divorce, like half the world. Well the finance company was/is Prestige Financial--if you hear that name RUN as fast as you can to another dealership that does NOT use them. They are criminals. We had a 66-month term loan, and of course we had a few late payments over the 5 1/2 years which by the way now is going on year 8. Well they have told me because of these late payments the fees have built up and just keep going & going & going. I have made 79 payments. YES THAT'S RIGHT 79 payments & there is still a $2900 balance.

My car broke down... I went to dealer and only financing he could get me was through this company... 14.9% financing... Was in my final year of a Chapter 13 Bankruptcy (The kind you pay your debts off in). I made my payments on time through automatic bill pay from my checking account. Called a few times with other issues but were taken care of immediately. In 2015 my Chapter 3 bankruptcy was over. Refinanced for my vehicle with my credit union for 9 %. 6 months later traded in and bought new truck through local lender for 4.9%. Pay your obligations... Quit making excuses... And life gets better. Just one guy who had a struggle in life.

When I purchased my car, I was not in the mood or financial place to be buying a car. My bankruptcy had just discharged and the vehicle I owned was paid off. The engine blew in the vehicle I had paid off, so I had no choice but to purchase a car with an open bankruptcy knowing I was going to have a through the roof interest rate. Considering the circumstances, my interest rate is not terrible, and since the day I bought my car through Prestige Financial, I have nothing but good things to say about them.

Prestige Financial is the worst company ever. I pay them every 2 week and I still and the balance has of 16,550.00. I have even tried to trade his car and still had no luck even with a downpayment. Whatever you do Never use Prestige Financial as a lender, they are the worst. The harassing emails even when I was sending payment every 2 weeks. They even changed my due date without my permission. I be so Glad when my credit get back up to par so I can get out this loan. They prey on people trying to reestablish their credit or someone recently out of bankruptcy.

We just purchased a new car through Prestige Financial. Had no idea what kind of company we would be dealing with. I have worked in collections for 14 years and currently work for a subprime car lender and I couldn't believe this company! My fiance first off told me this chick started texting him about his car payment days before it was due! We are 8 days late and she is harassing him all day long! Emailing, calling and even calling his references. He told her he could pay it on the 5th due to some unexpected expenses and she said absolutely not, you have to set up an ach for this Friday AND set up another for your NEXT MONTHS payment that is not even freaking due yet! Are you kidding me chick?!

I financed my car with them in December of 2013 for around $19000 something. This October of 2015 and I still owe over $17000. Every month before payment was due they would start calling and texting wanting me to secure my dodge payment with my bank account before my money was even direct deposited in there. They would harass and badger me until I gave them my bank account number just to get them to quit calling me. One day I told them I was not going to give them my account number because I was not sure when my paycheck would be deposited because of the holiday and they harassed me until I finally gave it them. My check was not there on that day so my account was overdrawn which put overdraft fees and extra fees on my bank account. Now I am behind about 6 payments or so because I cannot get them to send me back my overdraft fees.

I have had car 3 years. Never have I been 30 days late - just a week, maybe two. Have always paid my loan. They call, text and act like I never pay my loan - always do. Had enough, told them to come get it. Only a week late. This company is the worse I have ever seen. Stay away - no matter if you have to walk to work.

My experience has been that once you sign their contract, you are stuck for a very long time with high payments and high interest rates. Many of their loans end up as repossessions and garnishment of your wages. Very seldom do you actually pay your vehicle off in the allotted time and end up paying up to twice more than the original value of the vehicle. They seem to prey on people going through unfortunate circumstances. They also cater to people who have just filed bankruptcy because they know you cannot file again for 10 years and they have up to that time to garnish your wages and harass you.

This is the worst car finance company imaginable. I bought my car almost 2 yrs ago and this was the company that was assigned as my finance company. I wish I had done research on them before signing the papers, because I would not have agreed to it. They have changed my due date without my knowledge. They text, call, email starting 3 days before payment is due. However when you respond to emails they even start sending new ones that say you haven't communicated. Most recently I asked to change the account number that my payment comes out of and it turns out they didn't update and one of my bank accounts is now over drawn, because they kept trying to debit from the wrong account.

Worst mistake ever going with this company!!! I was $90 short on my payment & 26 days past due. Told them I would pay on Wednesday night around 10 pm. I was told either pay by 6:30 pm or I will be reported as refusal to pay & my car would be picked up! They even blocked me from making payments on web. I never receive a monthly statement & when asked to send a copy of my contract. I was sent the dealer's contract. Hate this company.

This company is a nightmare! The interest rate is over 19% for all customers that are trying to rebuild their credit. Run if a car dealership uses them to finance your car loan. They represent the most horrible loan company on this Earth!!! I wish I could sue them!!!

Got a vehicle from Ohio finance through Prestige Financial Services. The salesperson was really nice, so she said "we specialize in helping people with bankruptcy." So I said "how is that," she said "we will get you in a vehicle no matter if your bankruptcy is still pending." - which my bankruptcy had ended. She found a car for me and she said once I get the car, only keep it for 2 years then bring it back for a better and newer model. I thought that was good - get my credit back up and a nice car to drive. That was a year ago 2014. I found out after a year that I was only paying the interest on the car, which that was never said to me or put in my contract. So I put down $1500 on a 2009 Honda Accord. My monthly payment is $415.00. The cost of the car is $16,998.

Maybe I am just too naive but I just found out what kind of company I financed my car through. After some financial hardships I was able to turn in my car that was upside down for a loan with Prestige which gave me a car with a lower monthly payment. Like anyone who is going through or has recently gone through a life event and subsequent financial issues I just wanted to be treated with some respect and dignity. My car payment is 2 weeks late today and I just got a call from Brian and while we started off on a really good foot when I first got my loan, today was a completely different story. He called today and woke me up (I work rotating shifts as a nurse) and demanded to know when I will pay. Half asleep and not sure what day it was I stammered and stated I didn't know but was going to pay it soon. He then said that wasn't good enough and said he was notating my account as a "refusal to pay".

I bought a car two years ago when I was working full time; however, medical issues came up with two of my daughters and had to stay home with one until she started kindergarten this year. I had made my auto payments in a timely manner even if they were just a few days past due but never 30 days past due. My account manager left me a voicemail on my phone on Tuesday, September 8, 2015 making threats and accusing me of having no income coming into my household each month. I did take this very personal as he was basically telling me I was worthless and homeless! I am a single mother taking care of three children and trying to find a full time job since I only am working part time right now. I could understand if I was two or three months behind but I am not.

This is the worst company to deal with. I will never refer anyone to this company. I had a repossession with them at 21% interest about $400.00 taken out every 2 weeks. It took about 3 years to pay it off. Personally I think they owe me a car now with all of the money I paid.

Prestige is the worst financial company I have ever dealt with. They put me in the worst ever upside deal on my vehicle that has been extremely hard to get out of but today I have got out of it. People please do your research before you go with finance companies.

This company absolutely sucks beyond belief. If you like to be financially raped by insane percentages, this is the agency for you. Jesus Christ, if you are a day late, they call your phone 15 times a day, call your work, email you and more. Stay away, VERY far away. You guys suck.

We bought a new car and our old car financed through Prestige was paid off. A few days after buying the car, I checked my Prestige account which was locked. I was confident that the account was closed and that they would not withdraw a payment. One week later they did just that. My husband called them and was treated like garbage. He was told that they would issue a check 30 days after the payment was taken and then the man hung up on my husband. I called and was told that this was their policy and that I should have stopped the auto pay. Not an apology, but blaming me for the issue.

Prestige did an unauthorized withdrawal from an account. I did not authorize them to withdraw from for my June payment. They told me that I had to request it back, of which I did. I was told the refund was approved to be refunded back to me on July 9. As of today, July 28, it has not been put back in my account. They successfully withdrew my July payment but it is taking me over a month just to get my overdraft fees back. My account is still overdrawn and I am looking to sue them!! I will be glad to finish paying them off!!

I work with Prestige for years with my car. I paid early most of the time or right on time. After a couple of years with them I lost my job. My rep. Worked with me to make payment that were later then she was fired. The new rep didn't honor the agreements we had. I couldn't get callbacks. I made my payments. Then I had to move to a cheaper place and list everything. I was one payment behind. ONE. I was in contact with them, kept them informed and told them I was getting help with the payment. I had the email saying "Okay thank you." I emailed that night I had it and they towed my car. I was a week late.

They constantly call and text you even if you are one day late. They call all your references looking for you even after you have spoken with them. This is a sub prime lender. Do yourself a favor and do not finance with this company or get out of the loan as soon as you can. The interest rate is extremely high. You will end up paying double of whatever the loan amount is.

I was contacted by Prestige Payment Systems to process my credit cards. We do over one million a year in processing.. I was told they could save me about 30 thousand a year. Once we got into trying to set it all up they could not connect my pos system to theirs to process. In the meantime I was told I had to sign a lease on countertop equipment in order to get the rate. So I unknowingly signed a noncancellable lease. Now they call and harass me five times a week about the lease. I will not pay a dime to them. This is extortion to the max. If anyone want to file a class action suit against Prestige Payment Systems as well as First Data please contact me. I have never been so abused and tortured by a company trying to do business in my life. They should be fined or shut down.

WARNING -- AVOID AT ALL COSTS! Terrible customer service and falsely advertises rate reduction program. I went with this company after my divorce because my credit took a hit & thought it would be an bonus advantage to get a "rate reduction" of .5% every quarter with on time payments & insurance. The rate reduction never changes your payment, but is supposed to be applied directly to your account on the 4th month, thus reducing your principal balance.

It makes me sad to see all these negative reviews of PFS. I've never had any issues with Prestige. I make a payment every two weeks, making sure that it is before (or on) the due date - there is no grace period with this company and you WILL be marked as in default if your payment isn't received on the due date. I just received a notice yesterday that my interest rate was reduced because I participate in the Rate Reduction Program - every 3 months of on-time payments lowers your interest rate. The few times I have needed to contact customer support, my issues were resolved quickly and professionally - I had been receiving notices that my car insurance had lapsed, but PFS just didn't know it had been renewed. They called the insurance company and everything was fine. Basically, do what you're supposed to do (pay your bills!) and you shouldn't have any problems at all.

I have been with Prestige for 3 years and I thought I had a good relationship with my account mgr. My car continued to go in and out the shop. So I called to let them know that my car was at Dallas Dodge. It has been for 3 weeks due to the motor and I will be late. I will pay $1146.00 for 2 months on Friday. I was told by Jerome and his mgr Travis okay. That was on a Tuesday. I got my car out of the shop on Wed. It was repo on Thursday. When I called them they said they thought I was hiding the car. I gave them the number to the shop and was told I can get the car back. I said "No just let me get my things." It has been 2 weeks now and they are still calling trying to work something out with me to keep the car but it's too late. I have another car now.

Prestige Payment Systems contacted me about processing my credit cards. They assured me could save me 30% on my fees. They promise Credit of $522 on my account once I signed up with them, %1 rate. Hey this is a good deal. Sales person send you an electronic contract to sign up with e signature required. I told them that I don't want a so many years contract. Since my previous account didn't have one, I could cancel at any time. He said it's ok. But they never told me there is 4 years contract on my equipment. They never told me there is $87 equipment lease plus $10.20 handling fee for 4 years. Total of $4665.60 for equipment. Who is crazy enough to pay $ 46650.60 for equipment that it cost only $500 max? And that was a promise $522 credit on my account for equipment on first place that after 6 months still there is no credit deposited to my account, however its listed in the contract.

They instantly approved my loan. Took the car and two days later, it was pure hell from there. They found every excuse NOT to approve the loan, I jumped through all their hoops and had to return the car two weeks later. I am pissed.

I've paid on time like "clock work" for 3 years..... according to Prestige. Why is it that they continue to call... text.... and email me to ask me for my payment, one to three days prior to each due date, for the past three years? It's harassment.

I purchased my car from Toyota of Louisville. In Nov 2011. They told me they had got me approved although I was still in a chapter 7 bankruptcy. They sold me a 2007 scion and financed it with prestige. The car was financed for 72 months @ 340.01. My rate was almost 20 percent. I financed right at 13,500. I got my payoff 3 mos. ago it was 10,300. I called 2 weeks ago now it's 11,111. I asked my account rep with prestige she said it was because I had been a few days late the past few mos. I am nearly 6k upside down. I don't know what to do. Any suggestions. I can't find a lender that will refinance because it's 8 yrs old. My advice is stay away from prestige.

I bought a car in 2008 right after bankruptcy. At that time, I was still making good money. I lost that job in 2009, kept up with the car payments throughout unemployment and school. I tried to work with Prestige on my car loan. I kept getting the runaround. I tried to pay off the car and that wanted a huge amount. I bought the car for 14.000. I have paid over 20.000 as of now. A few days after we tried to pay the car off, they started reporting to credit agencies late payments that had never been there before. These people are crooked and doing illegal strategy to get more money. So much more to this story, not enough room to tell it all. I wish I had someone to help me fight these people.

I have never been happier with the way the customer support staff has always treated me. If I ever have a problem with a payment I know that my case manager will always be able to come up with a great solution. I know that I will work with Prestige again. My hubby needs a new car and I wouldn't have a problem if Prestige financed us again. Hey I know that I'm the one who messed up my credit and I have to be accountable for that. So I am happy that this company does give people a chance to rebuild the credit and each month I have a positive credit report. Thanks to Prestige.

I am currently 22 days late on my account and called to move a payment out one more week. Was questioned rudely about maybe I shouldn't have this car because it appears I cannot afford it. I then called back and spoke with a supervisor named Lyndsey and she continued the harassment. Worst company I have ever dealt with.