Prestige Financial Services

We had bought a car. Yes I fell behind. They had an alarm put on our vehicle when purchased. You know so they could control our life? Well my husband took over our bills. Well over a year of on time payments. Mind you we couldn’t figure out why car wouldn’t start. (For over a year) we called asking to turn alarm off to be told it wasn’t on. Only to FINALLY pay it off. We then received a letter stating we can have this thing removed now that it’s paid. Guess what?? My car started. Yes I have an attorney. The one employee I had to deal with was Heàther. Lucky I couldn’t see her personally. I’d go off on her. So disrespectful and rude. I can’t wait to hear this crap!

They are reporting to my credit late payments and the loan is still open because they haven’t sold my vehicle yet which is making it hard for me to purchase another car!! They are horrible. Don’t work with you. The people that answer the phone is ridiculous. They just served me some papers and I'm going to go loco.

How is this even legal? Interest is triple. No way this can be legal... How can 107.80 only go on principal and $492.20 on interest. This is loan sharking and illegal. It's triple the principal! I think I need to contact department of justice, the FTC, the attorney general and every other regulator I can find and get away from Prestige Financial for good.

I purchased a vehicle with Prestige as the financer. Due to a illness, I voluntarily repoed the car. I recently completed the payoff through my County Court in November 2022 and was informed that the payoff was complete. But to my surprise Prestige claims I still owe $155.00, after the fact. I have never been informed of this debt, no bill, call or email stating I owe this extra amount. When I spoke to Zack(my holder), I couldn't get a straight answer as to why I owe this amount, other than, 'It's interest". Why wasn't this included in the court garnishment or added on through the court. Prestige has no one for me to speak to besides Zack. They claim that their legal dept doesn't accept incoming call. I can't even get the correct attorney who handled the case in Ohio. I'm going to fight this to the end. Very sneaky and underhanded tactics by Prestige.

Purchased a car. They financed my loan. I fell behind. Cst hung up on my loan. I explained to them a date for payment thinking that it was an arrangement. They repossessed my car the day before I said I could pay then wanted me to pay all this extra money to get it back. I said they could keep the car. They were making it impossible to get the car back. Four months later they still haven’t sold my car. They are reporting to my credit late payments and the loan is still open because they haven’t sold my vehicle yet which is making it hard for me to purchase another car!! They are horrible. Don’t work with you. They have horrible attitudes and feel like they can talk to you any way!

Fresh out of Bankruptcy in December 2016 I left my local Ford dealership with a 2015 Ford Focus. The interest was high (16.75%) but who else would give me a car loan? Nobody. On 12/27/2022 I paid my loan off. A lot of life happened in those years. Lost jobs. Moved. Financial issues. You know what though? When I had a problem I called the customer service line and explained my predicament. Every single time they worked with me. EVERY single time. The rate reduction is real. You just have to meet the qualifications. One of them being on auto pay. I don't remember the other 2 things but they spell it out for you if you take 3 seconds to read it. My ending interest rate was 14.25%. I didn't meet the qualifications for a while.

Just like everyone else on here … I am stuck with a car that cannot be traded in or refinanced because after 5 YEARS ..I am being told I still owe almost 12K!!! I would just let them take it and be done with it…but I have learned that they will sue and STILL report your bad credit!! Even after they repossess the vehicle!!! Almost $500 a month for 5 years and it is still a nightmare!!!

We recently traded in a ford on a new dodge truck. On the 31st of Oct. the dealership sent out a check for the pay off in the fire to Prestige. I called them in the 6th. They told me they hadn’t received the check. I checked the tracking number and it said that I had been delivered overnight fedex. And it had been received. The dealership of the new truck has proof the check has been cashed. When I called last week to check on the status I was told the tracking number was not valid and I lied about tracking the package. I have a screen shot showing I tracked it. Now they are sending emails and text messages about payment. It’s been paid in full. Proof is the cashed check and the tracking. This is a bull crap company. We have informed them that it has been paid and if they keep it up we will get a lawyer.

I have a vehicle that was financed by them. I made on time payments every month for 5 years straight. COVID hit and I lost my job, no to mention the death of my son and experienced illness myself. I was very communicative about everything. Fast forward to now. I am 3 payments behind. I informed them that I will make a payment in the full amount of past due total on July 1st, which is date of my first check with new job, literally 7 days from now. They repossessed the vehicle today without any warning as I was heading out to work. I called and asked what can I do to get vehicle back? They had no answers. She didn't know where vehicle the vehicle was, name of the repo company... NOTHING! And said she would call me back in 20 minutes. That was hours ago.

April 2022 I notified PF that my account was not being reported to all 3 reporting agencies and the balances owed did not reflect the accurate balances. I was told it would be correct in 3 to 6 weeks. Faster forward a month my husband and I applied for financing to purchase a home. The bank informed us our car was reporting as repossessed then instructed us to get a verification of the repossession resolution letter and they would proceed with financing. I reached out to PF. They told me no one in the company could type a letter or verify that car was not in repossession, the the credit report department was notified.