Prestige Financial Services

Bought a car in Feb 2018. Been paying nearly 4 years. Still owe over $14 grand. They claim over $11 grand went to interest. Roughly $141 monthly towards principal. How is this legal? They won't tell me how long we are stuck in the contract. It seems we are on the short end of the stick. The employees are horrible at responding to emails. They refuse to explain why we still owe so much. I wish we wouldn't have signed with Prestige. I have said nothing false.

Prestige never post my payment on time. Offer a rate reduction. I never received it. Please stay 100 feet away. Prestige is not reporting my my own time payment to the credit bureau. Calling customers service dealing with a Employee name Brooke. She beyond rude. Try to have a return call from management. That never happens!!! Horrible financial company.

I purchased a car in early 2018 for a total loan of 23,000$. Due to the pandemic I fell behind. I called today to get my payoff and was told it was $17000 left so so in 3 years you mean to tell me I only paid $6000? Totally impossible. This is highway robbery. The BBB, Federal government need to get involved. I am definitely going to take legal action. Not only do they harass you they make it hard for those that are already in a bad situation.

Updated on 11/05/2021: I wrote a review of Prestige, on 2 websites. On both the reply I received is: Prestige Financial Services response, "Hi, Brandi. Thank you for reaching out to us with your feedback. A member of our staff, Kathryn, would like to speak with you and answer your concerns in this review. Please give her a call at ** or email experience@gopfs.com. Thank you." I contacted them from the BBB website, and they just responded to me with the same exact lame excuse as before. "It is Prestige policy not to report your good credit even after you reaffirmed your loan with us. We won't change our policy."

This loan was supposed to offer a rate reduction program, although no matter the qualifications they continuously stated the account did not qualify. They refused to change the due date and instead charged substantially crimpling interest. Fast forward five years, offered a payoff/settlement to get out of the loan and they are refusing to even return my calls. I am contacting the FTC for help. I suggest everyone else do the same or DO NOT DO BUSINESS with this company.

This company is the absolute worst to ever deal with. I lost my job my home due to Covid and have been financially struggling ever since Covid. This is the only company who has been destroying my credit score by constantly reporting even though I had my cousin to take over the payments so that the car can be paid and he’s doing the absolute best with being back to work only part time. Prestige caused me to be depressed and stressed out. I am now on antidepressants due to them calling harassing it. It’s been a total nightmare. This is the worst financial company to ever deal with. Do not deal with them. They are horrible.

I had fair credit and traded in a vehicle that was almost paid off. The dealership recommended Prestige. My fault, I should have done research. I get texts and calls daily, before my payment is even due every single month! Read that again, before I am even due! How can a company be allowed to harass you like this? I can't wait to get this loan paid off so it can be over.

I used this company to purchase a vehicle. Their interest rates are insane. $24k for a car worth $4-$5k. I definitely know better now. I began an interest free payment plan to pay off this debt. However, I got my balance down to under $4k and then the pandemic hit. I lost my job and have been unable to pay. These folks are suing me for almost $10k. I'm ready for my day in court. They have received well over the amount for this vehicle. I hope the judge really dismisses the entire case. These people are vultures that prey on people.

Prestige Financial will purposely create suffering in your life to satisfy their own need for vindication. After losing my job etc my car was repossessed. No big deal, things happen. I've paid everything and provided all documentation and still can't even find out where to get my belongings let alone the car that I've paid to get back. My kid can't even get his 2nd vaccination without his card and these guys do. Not. Care. 0/10 do not recommend.

In October 2021, I found a car after filing bankruptcy due to being in two bad car accidents back to back. The dealership assured me I had a great deal with a great company regarding a 2017 Nissan Rogue Sport AWD. I was financing just under $20,000. I'm a 100% disables service connected veteran who gets my VA benefits deposited once a month on the 1st. Over the six months I've had this car, I've had zero luck getting the due date changed yet I've made every payment within the grace period.