Prestige Financial Services Reviews

They harass you before the payment is even due, they don’t care that you're having financial issues due to health, they say “It’s feasible for you to make the payment by now” like they know your finances and life. And Nita is EXTREMELY ignorant.

They are predators. I was desperate and didn't do my research and I have regretted it. Ask yourself why are they so willing to help people with bad credit? I can assure you it's not because of their generous heart. They are the car loan version of a payday loan place. If they are your only option for a car loan, please take the bus. You will be glad you did.

I had to file Chp 13 in 2019 after my Mom passed way to cover expenses including surrendering my beloved Mustang back to Ford. Fast forward to 2020. I needed a car because I was relocating to another state. Welcome Prestige. I bought a 2020 Camaro at 17%. Note: I didn’t want this car but it was the only manual on the lot. I was desperate so I took the car. Payment was well over $600. Note: before this I was a loyal Ford customer for 25 yrs!!!! Never had an interest rate over 8%…. Anywho, I had to refile my case in my new state and it got ugly. 4 yrs later they are saying I owe 38k on this vehicle that is worth 17k. SO… I decided to take money out of my retirement and pay cash for a car. I will be surrendering this vehicle at the end of the month. The joy of not having a payment AND buying the car that I always wanted is a great feeling. This will be the very first time in my life that I will not have a car payment.

I have had this car for over a year and the price has not changed at all. It has not budged but yet they call you 24/7. They have overcharged me 16k for a 2015 and the 400 monthly car note. Carlot is no longer in business. I will never deal with them again. See if I can get the state police involved.

I needed a car after surrendering the vehicle I had in a Chapter 7 bankruptcy and I went to Larry H Miller Volkswagen in Avondale Arizona and they did the bait and switch on the vehicle that I wanted but I had surrendered my vehicle at the dealership and they put me into a new vehicle with Prestige Financial. In the past 3 years on a $30,000 contract I paid $15,000 and I still owe $28,000. I've only paid off $3,000 on the loan out of the $15,000 I've given them and now they're saying my car is only worth $12,500 if I voluntarily surrender the vehicle so it's best that I keep the vehicle and just Friday get out from underneath it but dealing with this company at 13.5% is a horrible horrible choice I made and I thought they were helping me out not throwing me under the bus.

NEVER agree to use them. I like most that desperately needed a car was financed by them. When I saw the price of 21,000 on my contract, I thought that included financing. It did not. Of the $500 monthly car note I pay, only $136 goes to the principal! You live and learn. This company and others prey on your desperate situation.

I can say when I needed a vehicle prestige came through, however, it came with a price. I felt like I sold my soul to the devil. I should have never agreed to a 500 hundred plus dollars car payment, now that I'm having hardship and still making weekly payments it's still an issue. And it's all always the one customer service representative that's has to be that one that you wish would leave the company and find another job. Like Tony. He always give me the hardest time like for real. All this over 150 dollars. So I was on a payment plan somehow I was told my bank asked for the money back. Well I checked. Prestige have a bad habit of charging your account several times. Well in this case they did.

This company is absolutely terrible and blatantly violates numerous consumer protection laws regarding debt. I am currently in the process of consulting with an attorney to pursue legal action. They sold me a vehicle without disclosing that it had been in two major accidents and had frame damage. When I demanded they take the vehicle back, they refused, stating it wasn’t financially viable for them. I've already had to replace two engines, and at this point, it's simply not worth investing any more money into this car. Run far far away!!

The dealer straight up lied to my face to get me into a $30k auto loan on a car that is worth $6k. The payment is $900.00/month. I am trying to figure out how to hold them responsible for this and get out of this ridiculous loan. They are a terrible company run by terrible people. Stay far, far away.

I filed for bankruptcy and nobody else can take me. Prestige took me. I am not gonna lie. The first 2 month was frustrating for me. I lost my job and then I was behind on two payment. After the 1 day I missed a payment I started receiving calls, text and emails. I knew it was them. I ignored the calls, barely look at the emails and didn’t even bother to read the text. I then got a new job and on my third month of owning the car I finally called to make a payment to bring my account current. I was really upset to find out that those first 3 month I didn’t make a payment that I was about to pay to close those payment. Not one single penny go to the principal. All went to Interest. Then I was educated on how their interest system world and how important it is to make my payment on time.

I was Bankrupt with a vehicle dying. My lawyer suggested an auto company who works with Bankrupt individuals. They set me up with Prestige for my new car loan, I was desperate, I signed the documents which is my bad and on me. But now I'm stuck making ridiculous payments and my principal never going down, I think I'm worse off now than I was during bankruptcy. This payment is killing me. They won't refinance. And they won't lower my rate. I literally don't know what to do. STAY AWAY FROM THEM.

I was having a few issues with my mental health and sent Prestige my doctor's excuses. They repossessed my car and will not make any accommodations to help me. Then my area was declared a natural disaster by FEMA (Hurricane Beryl), no help or understanding from Prestige Financial!! They are horrible

I would never recommend or use this company again and will make my life and point to let people know. Don't care what business you are in you treat people right. You can't tell me 22,000 of interest is not predatory. I feel like I was taken advantage of, never never again

I started off well with Prestige Financial until I was going through some mental health issues and they kept harassing me and not being clear with payment arrangements. They repossessed my car! This is a company that doesn't care if are suffering from a mental health crisis!

If I could give a negative star I would. I voluntarily surrender the vehicle. Now they talking about suing me. FOR WHAT? You have your vehicle, I've never in my 55 years ever heard of a voluntarily repo gets you sued or garnished. The worst finance company in history.

Been paying on my car 74 months (72 month finance) and no one can tell me why my payoff quote is still $3100. I’ve never missed a payment, never had any payments moved to the end of the loan so this car should be paid for! I see a lot of folks are having issues with this company's fraudulent practices so I will be starting a class action lawsuit as the lead representative. I’m sure once it’s made public knowledge there will be several others that join. Stay tuned!!

This bank lied to me. When I was making a late payment they said they wouldn't report it to the credit bureau when I paid 3 days later. They lied and did. I have asked for a payoff amount several times. They never got back to me in a timely manner. They consistently call and text you in and or around your due date. We need a class action lawsuit on their misuse of power.

Got a car financed from this company. Paid on it for a year and my balance barely moved. They sent me a statement that don’t match my bank statement over time payment and something about reversal payments that I never received. They also have on there I made 2 payments in one month. That’s false. I made only one. I have all my confirmation numbers from each payment. I was late a few times but not when they said I was. But my bank states that I never received money back from this company.

Purchased a car from this company. They put a black box on my car so that they cut it off if payment has not been received at the proper time. They told me that since the car is paid off I will have to have the box removed myself. And they sent the info to do as such. Because they didn’t have access to send anyone out to do it. How is that when they have access to cut it off & on? It cost me over 500.00 to have this box removed. They gave me a bogus email address for me to send my invoices for my inconvenience. Don’t do business with this company.

Was sent an email by credit reporting rep and it was submitted in error by Equifax. Rep said it should be resolved soon. I have no other complaints about this company, they provided financing for me when nobody else would.

Please don’t ever use this company. A complete scam. The staff is rude and they tell you one thing and do another. Everything they say is a lie. They will be out of business soon for the fraudulent practices of this company.

This finance company is a scam. I went to pay my bill on my credit card. My payment was rejected so I called them to see why the representative informed me they stop taking that tender last September. Not only did I not receive a letter emailed bout thus now my credit is effective for this payment being missed. Terrible company. The Feds need to investigate this company.

The best thing anyone could do at this point is just pay a lil bit of the car note, and just be saving to buy a car cash. Then surrender the car and just work with a credit agency and fight to get it removed, show proof that they have been robbing you, and that they are lying about how much is owed. I kid you not. I have three different principal balances on one statement. No one can confirm how much is owed on the car. So in this they cannot confirm that the information on every statement is correct. I will dispute until they get tired because none of the information is correct on the statements. Not even my address is right.

It's mind-boggling that this company is even allowed to exist. I bought a 2019 CRV in 2019. By the time the vehicle is paid off I will have paid over $50,000. This was not even my loan but because my then fiance didn't have the credit they looked at me and said let's check your credit and I had better credit so we decided to put it in my name but he had the trade in so it then became both of ours. I was told that I was the main person on the loan and he was only the cosigner. I was lied to from the start of this loan. I was told that the loan payments are only $250. That was not true. My payments a month are $640.27 every month. I was told this after everything was signed sealed and finished.

THE WORST COMPANY EVER!!!! I Do not see how they are still in business. The customer service is horrible. They aren't people friendly. This company is for people who came out of bankruptcy but yet they are mean and nasty and don't know how to talk to you. My car didn't have its title when I first got it so my tags went bad and I couldn't even drive the car. I was told they were pushing my payment out but they actually just changed the due date on it. When requesting to actually change my due date they were aggressive with me as if I was the reason they changed it. HATE THE COMPANY. CAN'T WAIT TO LEAVE!!! Wish I knew a better way to report and have someone look into them.

We got a loan through this company for a car and although it was extremely high interest, we agreed to it. After paying for quite some time, I had major health issues and was 1200.00 behind, two car payments however, had a payment arrangement with them to completely catch up. At the grocery store a few days later they repossessed it. Then, they wouldn’t send me a bill for the balance after they got paid from the auction. Now 4 years later, they want to be paid interest on the balance of $4,000.00 for a total of over 17,000.00. I have an attorney so I’m not putting up with their ridiculousnesses but be warned. This company is the worst of the worst and shouldn’t be allowed to do business

Has anybody had an experience where they actually call your job to verify your employment or do they just accept paystub? I was just curious. In the past most lenders did paste those, but I was told that these people call your job which I don’t want my job knowing my business.

We had bought a car. Yes I fell behind. They had an alarm put on our vehicle when purchased. You know so they could control our life? Well my husband took over our bills. Well over a year of on time payments. Mind you we couldn’t figure out why car wouldn’t start. (For over a year) we called asking to turn alarm off to be told it wasn’t on. Only to FINALLY pay it off. We then received a letter stating we can have this thing removed now that it’s paid. Guess what?? My car started. Yes I have an attorney. The one employee I had to deal with was Heàther. Lucky I couldn’t see her personally. I’d go off on her. So disrespectful and rude. I can’t wait to hear this crap!

They are reporting to my credit late payments and the loan is still open because they haven’t sold my vehicle yet which is making it hard for me to purchase another car!! They are horrible. Don’t work with you. The people that answer the phone is ridiculous. They just served me some papers and I'm going to go loco.

How is this even legal? Interest is triple. No way this can be legal... How can 107.80 only go on principal and $492.20 on interest. This is loan sharking and illegal. It's triple the principal! I think I need to contact department of justice, the FTC, the attorney general and every other regulator I can find and get away from Prestige Financial for good.