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Chime Reviews

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Edited by: Jon Bortin

About Chime

Chime is a financial technology company that aims to provide helpful and easy-to-use online banking services. You can open a checking account, a savings account with a 0.5% annual percentage yield and a secured credit card that helps increase your credit score. Chime charges no monthly fees and no overdraft fees. U.S. citizens and permanent residents who are at least 18 can apply on Chime’s website or using its app.

Visit www.chime.com
Pros
  • 0.5% APY on savings account
  • No-fee overdraft protection up to $200
  • Secured credit card with no fees
  • Over 60,000 fee-free ATMs
Cons
  • Some services require direct deposit
  • No joint accounts or secondary cards

Chime Reviews

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    Page 9 Reviews 1240 - 1440
    Lolita increased rating by 3 stars.
    Customer Service
    After a positive interaction with Chime, Lolita increased their star rating on June 21, 2024.

    Updated review: June 21, 2024

    Chime has been making sure accounts are updated daily and in a timely manner. All issues and concerns have been updated with me.

    Original Review: Oct. 18, 2019

    Day 3 of no customer service. Unable to transfer funds. Deposits not received &/or missing. Card declined at ATM (Code 911 contact issuer). Website not working. Debit card not working. Application not working. Invalid, false &/or misleading information from issuer (Chime) to Customer.

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    Customer Service

    Reviewed Sept. 14, 2019

    I filed a dispute with Chime in regards to unauthorized charges made on my account, was told money would be refunded to my checking account. As of today my money $82 has not been returned. I am completely disgusted and beyond annoyed by this. My money is not safe, this is unacceptable and not quality customer service.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2019

    Customer service is great. I had a problem with my order ie the incorrect amount that I needed and they help me. They also educated me on their additional services on what to do and not to do, how to safeguard my account.

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    Reviewed Aug. 7, 2019

    I use Chime for my “mad money” as my mother called it. I use the round up feature and it causes me to have a savings account which I have immediate access to. My deposits are usually credited within one day and I am notified immediately when a withdrawal is made. They text me.

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    Price

    Reviewed Aug. 6, 2019

    Chime is great for a couple of reasons.

    1) Chime offers direct deposit, and in some cases allows access to your funds up to 2 days in advance.

    2) Chime has an automatic savings account. Once activated a portions of funds are set aside for emergencies. Great way to help save money.

    3) No fees... If you don’t have the funds you can’t over spend. No insufficient fund fees. Banks & Credit Unions abuse Over Draft Protection, charging up to $34 per incident, even if you opted-out, charging you a fee at their discretion... The loophole is that they pay all overdrafts raping (You) their member for profit. An unexpected charge often ends up in an excessive negative balance, of which (You) member are held accountable to bring account balance positive soon, or risk account being closed.

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    Ease of Use

    Reviewed Aug. 1, 2019

    In today's economy, financial services and banking, online banking has become very necessary. The convenience, easy to use, and easy access when you need it. I like how it cuts my banking time down to a few minutes without having to step outside my home. They can even write a check and they'll send it for me, all from my mobile phone or PC, without me having to lick a stamp.

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    Punctuality & Speed

    Reviewed July 30, 2019

    It's convenient that everything is online, can get your paycheck money early if you need it. No overdraft fees, minimum balance requirements, no monthly service fees. You can also get money from ATMs. You can sign up for automatic savings so you save money any time you spend or get paid.

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    Staff

    Reviewed July 29, 2019

    Chime is one of the best banks I've ever had. They're easy to get answers from. They're friendly and I would and have recommend them to anyone. They will help you if someone hacks your account. And you and can shut your account off so no one can mess with it. I'm absolutely in love with Chime.

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    Punctuality & SpeedOnline & App

    Reviewed July 28, 2019

    I really like the flexibility of Chime, you can manage everything through your phone/ the app or online. Transfer money is quick and easy. Also love how you can suspend your card from being able to accept any charges.

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    Staff

    Reviewed July 5, 2019

    I was with Chime Bank for over a year with no issues. I disputed some charges on my account and next thing I know they closed my account. They refuse to give me a reason or let me talk to upper management. Who knows if I’ll ever see the credit for the disputed transactions. Never in my life have I dealt with a situation as frustrating as this.

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    Reviewed June 12, 2019

    I like that Chime bank has a great APY % on their accounts but the main thing I like is that they offer access to direct deposit 2 days earlier than payday. I would improve on the cash back features of the debit card - simply put add a debit card with this feature and then Chime Bank would be golden. Although, the direct deposit in advance features highly makes up for this; sometimes waiting for payday to arrive when I need access to money is a bit of a drag.

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    Staff

    Reviewed June 10, 2019

    Easy access to all my activity. I always get text messages anytime there is a transaction made like how quick you get your deposits onto the card. I like how you can deposit a check by just taking a picture of it and it only takes 1 day to get the deposit to show on my account. But wish you could speak to someone when you have questions and improve how to add cash to your card. It’s hard to talk to a live person. And I hate how to get fees from a ATM are very high and then you have to pay the atm fees as well.

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    Customer ServiceEase of Use

    Reviewed June 9, 2019

    I like this bank because they make everything very easy to use and very manageable. I can navigate through their web system very easily and I love the customer service that this bank offers as well. They do a pretty fine job with everything.

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    Customer Service

    Reviewed June 8, 2019

    I like that it's online only and that there are no fees for the account at all. I love that part and their customer service is the best I’ve had. Thank you very much. There is nothing I don’t like about this bank except sometimes I wish they had a office to go into because if I withdraw the other bank charges me 5.00 to do so and that sucks.

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    Reviewed June 7, 2019

    I trust that it's a safe place to keep my money. It has a spending and savings account. It's free and you can get rewards when you use the debit card. There are no fees and no minimum balance requirements. I don't actually dislike anything but if I had to choose something to change, it would be that it's only a mobile-only bank. Sometimes it's nice to have an actual local place to go to.

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    Punctuality & SpeedOnline & App

    Reviewed June 4, 2019

    Low fees with no hidden fees as well. I also love that you can get paid up to 2 days early. I love banks that show customer care and this is one is the lead. I really like that you can open an automatic savings account to help save for your future. I would lower fees and add a checking account option. It is an online bank and I think they should add new features to make it more appealing. Overall it is good but needs some improvement. It is nicely organized but there is not much information. I think the app has potential but the owners are not thinking well.

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    Customer ServiceOnline & AppEase of Use

    Reviewed May 30, 2019

    It was a good online bank. They made things simple. It was easy to use online and easy to understand. The colors on the app I liked a lot because it didn't hurt my eyes. The numbers and letters are easy to read. I would improve being able to deposit checks. Since there is no actual locations this should be easy to do but it isn't. The customer service could be a lot better. When I had to call I had to wait on hold for a very long time.

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    Reviewed May 27, 2019

    I honestly can not think of anything I enjoy towards this bank. Personally I felt that my experience with this company was quite neutral and basic. Would I return? Most likely not, not appealing and I wanted to carry on with my day. I wish I could say more but this is me talking it up therefore no I would not recommend anyone else this company due to what it provided and the service provided.

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    Reviewed May 26, 2019

    I am beyond pleased with their services offered. In fact, even being a critic, I consider this the best online banking experience one could ever engage with. Theres no minimums, no monthly fees, and no ATM fees. How does it get better, really? There is not one single aspect of this application that I would alter in any way. If it was a possibility I'd love to see them partner with PayPal so there isn't transfer fees.

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    Staff

    Reviewed May 25, 2019

    Early paycheck available in Chime app and it is a really awesome features and it's app is very very simple and helpful. I just love this banking app. I wish they have a bank center so I could visit the bankers in branch.

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    Staff

    Reviewed May 24, 2019

    I feel like they care about my needs as a customer. They have minimal fees and are very consumer oriented, constantly making necessary innovations and upgrades. Nothing I dislike in particular, aside from the typical bank fees and regulations, but of course there's nothing that can be done about that really. All in all I would say its a great experience with them.

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    Customer ServiceEase of Use

    Reviewed May 21, 2019

    It's an online bank. It seems like a newer online bank. I havent heard much about it but decided to give it a try. The website isnt as easy to navigate as others that I have used. It was harder to set up than others too. I opened the account there recently. I havent experienced much of anything with it. I only to deposit money into. I would lower the number of emails it sends me.

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    Chime Company Information

    Company Name:
    Chime
    Website:
    www.chime.com