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Chime

Chime Reviews

1.3
748 reviews & ratings
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Written by Sarah Barbour
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Edited by Jon Bortin

About Chime

Chime is a financial technology company that aims to provide helpful and easy-to-use online banking services. You can open a checking account, a savings account with a 0.5% annual percentage yield and a secured credit card that helps increase your credit score. Chime charges no monthly fees and no overdraft fees. U.S. citizens and permanent residents who are at least 18 can apply on Chime’s website or using its app.

Pros
  • 0.5% APY on savings account
  • No-fee overdraft protection up to $200
  • Secured credit card with no fees
  • Over 60,000 fee-free ATMs
Cons
  • Some services require direct deposit
  • No joint accounts or secondary cards

Featured Reviews

Soddy Daisy, TN
Verified purchase
Getting a Chime card and account was the best idea I’ve had in years. No overdraft fees, no surprises and the app is amazing!! Big banks scam is but chime is not one of them. I ca...

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Nampa, ID
Verified purchase
I have had an active Chime checking account for about 14 months now. All of my deposits, transfers, withdrawals have gone absolutely smooth. The Spot Me feature is amazing if you ...

Read more

What is Chime?

Chime is a fintech company partnering with two banks to offer “member-first” banking services online to members in all 50 states. It offers a checking account with a Visa debit card, a savings account with a 0.5% APY and a secured credit card that helps build credit. Other benefits include fee-free overdraft protection, early direct deposit and over 60,000 no-fee ATMs. There are no monthly fees or minimum balances.

Chime is based in San Francisco and has offices in Chicago and Vancouver, British Columbia. Members can reach customer service by phone seven days a week.

How does Chime work?

Chime is not a bank; it’s a fintech company that partners with two banks: The Bancorp Bank and Stride Bank. It's online only, with no physical banking locations. Members can log in to their accounts on Chime’s website or using the app. There are no fees to set up and maintain a Chime checking account, savings account or secured credit card.

To be eligible to sign up with Chime, you need to be at least 18 and a citizen or permanent resident of the U.S. with a valid Social Security number. Once you open an account, you get a Visa debit card. You also have the option to open a savings account and apply for a Credit Builder secured credit card. Chime also lets you:

  • Set up direct deposit and get access to the funds up to two days early
  • Send (including paper checks) and receive money without fees
  • Withdraw cash without a fee from any MoneyPass ATM
  • Deposit checks with mobile deposit
  • Get fee-free overdrafts up to $200
  • Get balance notifications and instant transaction alerts

Chime accounts

Chime has three types of accounts. When you become a Chime member, you open a checking account and receive your Visa debit card. You then have the option to open a savings account and apply for a secure credit card.

Checking
The Chime checking account has no monthly fees and no minimum balance requirement. The debit card attached to your checking account works anywhere Visa is accepted. You can withdraw money without a fee from any MoneyPass ATM, disable your card at any time from the app and get a replacement card free.

Chime offers an overdraft protection program, SpotMe, which gives you protection up to a limit (between $20 and $200) with no fees.

Savings
Chime’s savings account comes with a 0.5% variable APY. As with the checking account, there's no minimum balance requirement and no fees. There’s also no minimum deposit required to open an account and no cap on earning interest. You can transfer money directly from your checking account.

Two optional savings features allow customers to automatically transfer money to savings. With Round Ups, all purchases you make with your debit card are rounded up to the nearest dollar; Chime transfers the amount to your savings account. The Save When I Get Paid feature automatically transfers 10% of direct deposits of $500 or more from checking to savings.

Credit Builder
The Credit Builder account helps you build credit with a secured Chime Visa credit card. You transfer money from your checking account into the secured account to serve as a security deposit; this money also becomes the credit limit on the card.

You can pay the monthly balance automatically with the Safer Credit Building feature. You can also pay manually. Chime reports to all three major credit bureaus. There is no credit check when you apply for the card, no annual fee and no interest.

Chime fees

Chime has no monthly fees and no overdraft fees. The only fee at Chime is a $2.50 charge for out-of-network ATM withdrawal or a withdrawal at a bank or credit union where you present your debit card.

You can also be charged a fee by an out-of-network ATM operator, third-party money transfer services or retailers other than Walgreens that allow you to make cash deposits to your checking account.

Chime FAQ

What bank is Chime?

Chime’s banking services are provided by The Bancorp Bank and Stride Bank. Both are FDIC-insured; accounts are insured up to $250,000 per depositor.

How does Chime Credit Builder work?

Chime Credit Builder is a secured Visa credit card that is designed to help members build credit. Chime reports to all three major credit bureaus. To apply, you need a Chime checking account and qualifying direct deposits of at least $200; no credit check is necessary.

Once you have the Credit Builder card, you can use it anywhere Visa is accepted and start building credit. Your credit limit is based on the amount of money you move from your checking account to the secured account. There are multiple ways to pay off your card each month, including Safer Credit Building, which automatically pays your balance.

What time does Chime direct deposit hit?

Direct deposit funds are available as soon as Chime receives the payment file from the payer. This can be up to two days earlier than the scheduled payment date. Chime recommends contacting the payer if you have questions about the timing of direct deposit.

How do I add money to Chime?

Members can transfer money electronically from other banks. They can also add money via direct deposit and mobile check deposit and by depositing cash at thousands of retail locations (free at Walgreens).

Is Chime a prepaid card?

No, neither the Chime Visa debit card nor the Credit Builder secured credit card is a prepaid card. The Credit Builder card is secured by the money you move into the secured account.

What are the cons of Chime?

Some of Chime’s services have eligibility requirements. SpotMe, the fee-free overdraft program, requires a qualifying direct deposit of at least $200 over the previous 34 days. Credit Builder, the secured credit card, also requires a $200 qualifying direct deposit.

Other cons of Chime are it doesn’t allow joint accounts or secondary cards, and it doesn’t have a rewards program.

Is Chime legit?

Chime is a legitimate financial technology company working with The Bancorp Bank and Stride Bank, which are both FDIC-insured. Members in all 50 states use its mobile banking services, including Chime’s checking account, savings account and secured credit card, and benefit from overdraft protection, early access to direct deposit funds and easy sending and receiving of money — all with no fees. There are many fintech companies in the mobile banking space; consider comparing Chime with several others before deciding on the right one for you.

Chime Reviews

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    Page 1 Reviews 0 - 5

    Reviewed Jan. 6, 2025

    My wife and I have had Chime for 3 years now and have no issues. They have help our credit score, it's easy to send money back and forth, they will even decline any charges that seem off and ask if it's legit before approving. I have 0 complaints.

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      Reviewed Dec. 18, 2024

      I absolutely love Chime, but I would like to be able to freeze and unfreeze my card on the opening screen instead of having to go to three different screens to lock my card and unlock my card. Also, I live in a rural area that doesn’t have a chime, ATM and I would like to have the ATM here in Chillicothe, Missouri. A bunch of us have it and wish that we could have an ATM so we could avoid ATM fees. The closest one to us is about 25 miles west of us with less people.

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      Customer Service

      Reviewed Dec. 12, 2024

      I have had my Chime account for three years and have zero complaints. It is the easiest and best bank that I have ever had. My check is deposited two days before my coworkers and I have both checking and savings. I have increased my credit score and have been able to get a Discover card. The Credit Builder card is excellent. This company has the best customer service ever. You will not be disappointed with this bank!

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      Reviewed Sept. 10, 2024

      The Chime app works like any other except the new My Pay option. It is supposed to be a get up to $500. I have got enough deposits for my credit to be $250. With each deposit you pay back what’s been giving as credit. Only problem it’s giving back $26 a day. So if you depend on every dime of your direct deposit don’t start borrowing.

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      Customer ServicePriceOnline & App

      Reviewed April 21, 2024

      I would have to say I'm a bit confused on the lower reviews. Ever since I got Chime a few years ago it has been absolutely lovely. I greatly appreciate the SpotMe and not having to worry about fees if something goes a little haywire that pay period. There's nothing worse than being charged a $30+ fee for a $5 buck overage. I also have the savings account AND the credit builder card has been a great addition to use for both budgeting and for reporting "on time payments" to provide little bits of credit boosting. I've even had to report a false charge and it was handled with care and took about as long as any other bank's process, and they gave me a temporary credit for the charge while they were researching/processing.

      I love that you can turn your cards off individually within the app without having to call, and at your whim; transferring between accounts is SO easy; sending money to friends with Chime especially is also super easy; the friend boosts are so fun, and so many more things have been great with Chime. The only beef I have with it is the inability to search for specific transactions. I hope they'll add that soon, it's grown so much since I first got it.

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      Customer Service

      Reviewed Jan. 18, 2025

      I sent 180 dollars to wrong person and it was my fault but Chime said they could not get money back for me even though I called them 2 minutes after I made the error so I am out 180 dollars. Why could Chime not stop payment or reverse charge. 180 dollars out of my pocket and no help from Chime.

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      Customer Service

      Reviewed Jan. 15, 2025

      Hi Consumer, I am a member of Chime online bank. Yesterday on 01/14 I was scammed by a guy from Craigslist while searching for a room. I explained my incident to Chime and submitted a dispute for the unauthorized charges made by the scammer. Within two business days Chime sends me an email telling me they will not refund my money after doing a complete investigation. Chime is aiding scammers to hack my account and to take my hard earned salary whenever they please.

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      Customer Service

      Reviewed Jan. 15, 2025

      I've had my Chime card for over a year...Don't use it for anything major..No direct Deposit...used mostly as a Debit...where I've deposited at a local place, WALGREENS, that allows me to put my cash in.. Lately, I've attempted 2 Personal check deposit...Mobile checking....The 1st one said 7 days til it cleared, which I get..it took 8 DAYS...SMH. The 2nd attempt was from the SAME bank, said it will take 6 days!!!! I find an HUGE issue with this.... Most likely will be throwing my card in the trash....they are USING MY $ for 6 days....then release it when they want... Chime...ZERO on Customer service..you can't get a LIVE person!!

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      Customer ServicePunctuality & Speed

      Reviewed Jan. 14, 2025

      Chime support team text me a fraud alert message asking if I made the purchase. When I replied no they immediately called me and said I needed to close my account. They told me I needed to transfer my money into a safe account and it would be available to me in 1-2 hours after a new account was opened. My money never showed up and my account was never closed. Long story short Chime stole my money and is refusing to give it back.

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      Customer Service

      Reviewed Jan. 13, 2025

      (Warning) Chime steals customers money, or if a patrons money is stolen Chime will give you the run around, Chime is very notorious for manipulating paper work and other documentation. Chime as a company will falter so badly that they will never ever recover, Chime will have to account for all of the money that they owe millions of loyal past patrons, Chime will have to pay every last dollar back including back pay. The customer service is 100% trash the owner of Chime will pay through prosperity and now all of his or her money is now all of our money. I will never do business with this company ever again, Chime has lost my full trust in them 100% The owner of chime will be homeless and they will feel our pain and know what desolation is like until Chime makes it right with all past patrons that they owe massive amounts of money to.

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      Chime Company Information

      Company Name:
      Chime
      Website:
      www.chime.com