Liberty Debt Relief Reviews
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About Liberty Debt Relief
Based in California, Liberty Debt Relief is a debt settlement company that helps consumers settle their unsecured debt for less than the full amount owed. It also offers help with private student loan debt and offers a debt consolidation program for clients who want to roll their debts into one manageable bill. It is an accredited member of the American Fair Credit Council (AFCC).
Visit libertydebtrelief.com- Available for private student loans
- Free consultation
- Accredited by AFCC
- Not available in all states
- High fees
Liberty Debt Relief Reviews
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Reviewed March 29, 2025
Liberty is a good company, and I have no problem with them. They’re honest people. It’s going slowly but I’ve seen improvement and I’ll be glad when I’m finished with the program.
We appreciate you taking the time to leave a review. Thank you!
Reviewed March 29, 2025
I've had a good experience with Liberty, so far. They were helpful when I signed up for the debt relief program, so it made it easy for me and I am almost done. They’re very understanding with me, they work with me and I appreciate that every time I reach out to them, they help me.
Thank you so much for sharing your wonderful experience with Liberty Debt Relief. Wishing you continued financial success!
Reviewed March 28, 2025
The debt consultant at Liberty was professional. And they did answer my questions. The payment plan is comfortable for me.
We appreciate you taking the time to leave a review. Thank you!
Reviewed March 28, 2025
I have Liberty Debt Relief consolidating credit card debt because I think they affiliate with a law firm, helping dissolve and work out some legal action against me for debts.
Interaction with my consultant was always over the phone, email or text messages. They’ve been very positive. I never felt judged or shamed for the situation I got myself in. They're super helpful. I always enjoyed and was never hesitant about reaching out to them for consultation, help, anything.
Of course, I have to pay a small amount for their service. they contacted all of my creditors and just works with them directly. And then they called me back to tell me the settlement that they had reached. They advised me as to what would happen from the very beginning.
They told me I'd be getting calls from the credit card companies saying bad stuff will happen. And they just told me to tell the credit card company that I was taking care of it, and I was working with a company to consolidate my debt and it would be taken care of by them.
We’re grateful for your review. Thank you for sharing!
Reviewed March 12, 2025
I was trying to get out of debt and I got a letter in the mail from Liberty Debt Relief. I have just been paying my payment every month. It's been three years. I got another year. I worked with Mike and it's been good. I don't know who I still owe, though. I would like to know more about that.
Thank you for your review! We appreciate your feedback.
Reviewed March 12, 2025
I was googling and Liberty Debt Relief was the best rated. I read the reviews, and they said it helps get people out of debt, which is perfect because that’s what I needed.
The debt consultant was very nice and transparent when I talked to them over the phone. They’re very precise about what needs to happen. So far, with us being able to consolidate the debt and actually make regular payments to pay down debt, I now have money to spend on my other bills. I’m not struggling anymore, so it’s great.
Thank you for your review! We appreciate your feedback.
Reviewed March 12, 2025
I’m trying to get rid of my debts, mostly credit card debt. I send Liberty Debt Relief some correspondence when I receive a settlement offer, and the customer service always answers back saying that they are checking the offer and possibly getting on it.
The only thing I don’t like is that, instead of putting it in that program and making steady monthly payments, I do a statement of what’s in there and accounts they are on. Some settlement offers are pretty good because they may eliminate over half of the debt that I owe. The only problem is that it’s a long process. I would like it to be shorter.
It’s quite an extensive program. Within this year, I feel like more of my debt should have been cleared. I’m paying $250 monthly for a 12-month period. That's a pretty good piece of money, and it’s just not fast enough for me.
Thank you for your feedback.
Reviewed March 12, 2025
I’ve been using Liberty and it’s starting to finally go in the right direction. I’ve seen some things get paid for the most part but I’ll have to see how they get off my credit report. My credit was really good but now I’m pretty close to the negatives. I know it’s a slow process and that it will get better again but for now, until the process is done and my credit score is back where it was, I’m neutral about Liberty services.
Thank you for your feedback.
Reviewed March 12, 2025
I wanted to consolidate the bills I had created, and when I read about Liberty Debt Relief, I chose them. The customer service rep was real good, explaining stuff to me. The payment plan is okay, but I wish they could pay the bills out a little faster.
We appreciate you taking the time to leave a review. Thank you!
Reviewed March 12, 2025
Liberty Debt Relief was okay. It was the first one that came up when I was searching for help with some of my credit cards. The consultant was very professional, and I had no issues with the payment plan. They were pretty good because sometimes, if I don't have it, I was able to skip it.
I had just one hiccup with them. The issue is with the email communication. When I send an email, I get a reply that says they’re going to do it, but for some reason, they don’t do it. They should be on top of that.
We appreciate you taking the time to leave a review. Thank you!
Reviewed March 12, 2025
I worked with Liberty Debt Relief to help manage my payments and it seems like I don’t get notified much. I had to ask several times to get a written record of what was paid once at the very beginning and then repeatedly. They need to keep customers more informed, because I often have to track payments myself.
I helped out a lot and let them do their work, but they don’t always keep me updated. Every once in a while, I have to call and ask for updates. It was supposed to last until December, but the bank didn’t want to negotiate. They said they lost money and issued a 10W99 or whatever it is. I sent them the papers showing what the bank said.
For the last one for 7th Avenue, they tried to work through me. They ended up getting $275 instead of the $250 settlement they initially offered. I sent that information to them to show what they were trying to do. I helped a lot by keeping them informed.
I’m hoping this month is my last payment. My son and I got solar, and since I’m the only one with a checkbook, the payments will come out of my bank. He’ll put money in to cover it. I think I’ve helped a lot, they said it was easy because I stayed on top of everything, unlike some people who let them handle it.
I prefer speaking with the women agents because I'm almost 76, and when someone doesn’t speak clearly or talks too fast, I can’t understand them. They always transfer me to someone else, but sometimes the guy talks too fast, and I can’t catch it.
I tell them they’re lucky they got paid at all this year. I was in a car accident in February, I broke my left wrist, which still doesn’t feel right, and my right leg. If I had died, it would have been over, but thankfully, I didn’t.
We appreciate you taking the time to leave a review. Thank you!
Reviewed March 12, 2025
I’ve been enrolled in the program with Liberty Debt Relief for three years. It's still a little confusing, but at the same time, they’ve been handling things. I’ve been able to keep track of two accounts, but the small ones have caused the most problems. I thought they would have just taken care of them.
The payment plan was fine. We had a small problem with the early graduation and payoff thing, and that didn’t really go so smoothly. Liberty told me that I don’t pay the other companies anymore and I just pay them, but I feel as though I should keep paying because once I stop, everything just falls delinquent. At the end of the day, it really just drops my credit score drastically. But overall, the quality of service I received from them was fair.
We appreciate you taking the time to leave a review. Thank you!
Reviewed March 12, 2025
I have several bills, so I sought out Liberty Debt Relief. They provided a consolidation plan for me. The enrollment process was pretty simple, I’ve done it over the phone with Wyatt. I’m impressed by his demeanor, the way he handled himself, and conducting business. They set up a payment plan that fits what I could afford, and I put it on autopay.
We’re just about at the end of our rope, 48 months is almost up. The quality of service was good so far. They’ve done what they said they would.
We appreciate you taking the time to leave a review. Thank you!
Reviewed March 5, 2025
I spoke to one of the agents from Liberty and they explained everything about what I needed and the best plan option for my debt relief situation. I was impressed with everything, so I went through them.
The process was very easy and the agents were very helpful. When I had questions, they responded immediately. I called customer care a couple of times and they helped me right away by providing whatever information I needed.
It helped me a lot to come out of my debt situation.
Thank you for your review! We appreciate your feedback.
Reviewed March 5, 2025
I found Liberty Debt Relief during the time I had some things I wanted to get paid off. I have been in the program for a while, and their debt consultants have been very helpful. I just sent the money in, and so far I am very satisfied with the program. However, it would be more beneficial if they could provide occasional updates, maybe once a year, to let clients know their progress and how much longer they have in the program.
Thank you for your review! We appreciate your feedback.
Reviewed March 5, 2025
I found Liberty Debt Relief online when I was trying to do a debt consolidation or trying to get a loan to pay off credit cards. They reached out to me, and I just went with them. The debt consultant explained everything to where it wasn't too confusing. I make one monthly payment, and the payments automatically come out. There have been a couple of times when unexpected stuff came up. I just called them, and they worked with me, allowing me to postpone payments if I had to.
Liberty Debt Relief has been really great. They have amazing customer service, and they do what they can to get everything done as fast as possible. The price is fair.
We appreciate you taking the time to leave a review. Thank you!
Reviewed March 5, 2025
I got to thinking about what I was paying on everything I had, and trying to figure out how to save money instead of making minimum payments to every place I went. Then I saw Liberty Debt Relief on a TV commercial, and I decided to go with them.
The enrollment process was pretty easy and simple. The representatives were great. I was in the program for three years. They would call and let me know what was going on, who was getting paid first, and they would send me a statement review showing the amount they settled on.
Thank you for your feedback! We value your input.
Reviewed Feb. 21, 2025
Liberty responds in a timely manner and when you feel uneasy due to the creditors, Liberty will put you back at easy. Liberty will remind you that they have your back. I also love the dashboard to let you know what is happening. Overall, Liberty’s team is very helpful, understanding, respectful and responsive. Keep up the good work!!
Thank you for your review! We appreciate your feedback.
Reviewed Feb. 19, 2025
I was overwhelmed with credit cards and with the economic climate, I found myself struggling making the payments so I had to do something. The best thing that Liberty did was to negotiate with my cardholders to agree to a settlement on the account. For those who wouldn’t negotiate a settlement, I had no choice but to stop paying the card. And then when no payment is received, they’re more prone to negotiating a settlement. Liberty did that on my behalf which was fair. And so far, my experience has been positive with them.
I had a loan with City Financial where the rates are not as attractive as a bank. I was making payments on the loan, but I started to struggle. So Liberty reach out to City Financial and said $10,000 was owed and asked if we could settle it for $4,000 without the loan getting into default and they agreed. Liberty took a portion of the savings, about $1,500, as their fee. So my new loan basically was $5,500 versus $10,000. But you have to have that mindset that you have to manage what they take as well so sometimes, I push back and settle for something that’s fair.
I make a standard payment to Liberty every month. And on that standard payment, they manage payment to my debtors. The price I pay is worth it because I wanted to be debt-free within a certain amount of time. And what they gave me was a template that if I follow it, I could absolutely be free of credit cards within a certain amount of time. I followed it and it’s working.
At first, my credit went to the crapper. But quite frankly, I didn’t care because I was in no way, shape or form should be taking on any loans at that point. This will be my second year in the program. I know that my credit score went from 540 to about 630 now.
I would imagine most people will struggle to make consistent payment, especially if it’s over $500 a month. But if you can make your payment consistently, you won’t have a problem. You’ll fall off the rail pretty quickly if you can’t make that payment consistently. So, it does take a commitment from the person enrolled in the program to actually do what your obligations are without fault. Because they make the payments to all your creditors from the money that you pay monthly. So, therein lies a little bit of a dilemma, if you’re struggling.
Liberty gives a dashboard of all your loans and what’s outstanding and how the progress of your negotiation is. The creditors would call and advise that they would settle your loan for a certain amount. They will give you an offer too good to refuse. If you have the money to settle it then and there, you’re better off doing it, as I did. They gave me half off, so I was able to settle that amount without going through Liberty.
Thank you for your review! We appreciate your feedback.
Reviewed Feb. 17, 2025
The application process Liberty Debt Relief was pretty quick. They told me what the estimated payment every month is gonna be. That’s when I decided whether or not I would do it. I understand how they work, and everything is good with them. I like the outcome I've had.
We’re so grateful for your kind words! Helping you find financial freedom is what we’re all about. If you ever need anything, we’re here for you!
Reviewed Feb. 16, 2025
Liberty Debt Relief does more services than any other company. The debt consultant stayed on top of things and was able to find a payment plan that was flexible for me. I would tell anyone from Liberty to keep up the good work.
We're truly grateful for your 5-star review! Your feedback plays a crucial role in helping us deliver exceptional service. Thank you so much for placing your trust in Liberty Debt Relief.
Reviewed Feb. 16, 2025
The customer service was good. They addressed my questions very well. Overall, I’m satisfied with Liberty Debt Relief’s service.
Thank you for your incredible review! We’re so happy to know that our service made a positive difference for you.
Reviewed Feb. 15, 2025
Liberty Debt Relief completely ruined my credit. Even though I was in a bunch of debt, making my minimum payment, at least my credit was okay. Versus being turned into collections, not being able to get a loan, a house, or a vehicle. They didn’t say that my credit would take a big hit at first. I thought stuff would be paid off quicker than it is. They said that if I see a notice, I should send it, but then over time, it would get better. It didn’t make sense.
For example, I have a credit card for $1,300. They settle with the debt collector for $800, but then charge fees for $1,300, so they’re still making money. Yet the credit card companies are reaching out to me doing the same thing, versus paying Liberty $500. We’ve agreed on $800, but then it shows fees, and it’s still basically the same amount I owed the credit card company to begin with. It’s just $20 a month over three years. It wasn’t a really good experience for me.
Customer support was okay, but it was a struggle the last time. When I talked to the guy, he told me to quit paying on all my cards because everything was covered. Come to find out, one of my cards was missed, and I had to get a lawyer because I finally got served. I didn’t realize Liberty didn’t cover this card. I’m a little over two years into the program, and I just keep watching the online portal to see what’s paid off.
Hi Matthew, we want to assure you that this is not how we operate. We take all client matters seriously and strive to provide clear and consistent communication. Please check your private messages so we can review your situation thoroughly and address any concerns you may have. Thank you.
Reviewed Feb. 15, 2025
Liberty Debt Relief was willing to cover all of my costs, so I decided to go with them. Their consultant treated me with respect and always answered my questions in a timely manner. They worked with me on a payment plan. They're a good company because they left me alone and didn’t spam me all the time with calls and messages. They just allowed me to reach out to them when I needed them.
Thank you so much for your fantastic 5-star review! We're thrilled to have been able to meet your expectations and make your experience a positive one.
Reviewed Feb. 15, 2025
I just gave Liberty a call and it started from there. I'm notified majority time when they make the deal with one of my debtors. They let me know how much they're paying off on that, on everything. So far, I’m happy with Liberty.
We're absolutely delighted to see your review! Knowing that you're having a positive experience with Liberty Debt Relief is incredibly rewarding for us. Your feedback is invaluable, and it drives us to keep striving for excellence. Thank you!
Reviewed Feb. 15, 2025
I went through several different companies, and Liberty Debt Relief were the ones that took care of me the best. The enrollment process was super easy. I go online, fill out all the paperwork, and send it to them. I did a debt consolidation, and they provided the funds.
They have taken care of everything so far, and I'm happy. They send me emails and I can go online to the portal to check where the money is going. The customer service has been great. From top to bottom, they have been absolutely wonderful. My life is so much better. They’ve done wonders for me, and I would definitely recommend them.
Your 5-star review is greatly appreciated! We're fully committed to meeting your needs and providing the support you deserve on your journey to financial success. Thank you for your trust and kind words!
Reviewed Feb. 15, 2025
I was in debt and Liberty combined all my credit cards so they can slowly be paid off one by one. It’s a four-year program and I’m about done. The person I worked with got things done, and the quality of their service is great.
Thank you for your insightful review! We're pleased to hear that you find value in Liberty Debt Relief's services. Your feedback is important to us, and we're always looking for ways to improve.
Reviewed Feb. 4, 2025
I'm very disappointed with Liberty. I called and told them I was sick. So I hadn't had a chance to put money into my checking account. I was gonna give them my other checking account, where there’s always money.
But they never called or said anything and withdrew my account. I had to pay $35, and I don't know what's being paid and what's not. Before, they would call and tell me what they were doing. I have been in the program for over a year.
And as far as I know, two of my charges have been paid off. I called them to ask them about changing my account. And I wasn't gonna give my account number over the phone. My identity was stolen. So I don't wanna talk to different people, other than one woman I talked to.
In the beginning, she said she would handle the account, and if I had any problems, to go through her and everything. Now, I can hardly even reach her at all. She never called me back. Well, at first, they told me it was gonna be paid off in a couple of months.
And then a couple of months went by, a guy called and told me that they were gonna stop paying it off, and he needed permission. So, I said that the one I talked to before told me it would be paid off in a couple of months.”
It was like two and a half weeks ago when I called. And they never responded. I haven't heard anything from anybody. I was gonna tell them that if they don't have the courtesy of responding, then I'm closing the checking account. So they don't get paid at all.
Heaven knows what they'll do to me then. I can't see paying them $300 every month and not knowing what's going on. In the beginning, they were good. And they said, no, they couldn't approve. But then they changed it around and said what they could do for me.
I surmised the way they just said that they were gonna talk to the creditors, bring them down, and then pay them off. And then I was gonna pay little by little each month.
But they never bothered telling me that in order to pay off these charges, they would have to accumulate the money from my account each month until they got the amount needed to pay them off.
I would call Better Business Bureau and file a complaint because I have no idea what's going on or what they've been doing or anything.
Reviewed Feb. 4, 2025
I received a mail about Liberty Debt Relief. I used them for debt consolidation but it seems like I'm paying that forever. I've been on the program since 2000. They’re taking out too much. I see my debts being paid off, but it just looked like it's gonna take a long period of time because they pocket a lot of money. Other than that, it helps.
Reviewed Feb. 4, 2025
I called Liberty Debt Relied for help with debt consolidation. I listened to what they were offering. It sounded like something that will work for me. I do remember them tallying up how much I owe with all the credit cards that I had.
I had been looking into debt consolidation, and Liberty was the one that really caught my eye because it basically said it was for D.C. residents and it has something to do with us not being able to pay your bills after the pandemic. They offered me $237 per month on all of my cards, which was way less than the $100 I was paying for each card every month..
It was explained to me that it would go towards some type of account that will go towards paying off my debt. But in the meantime, they were going to work for me where they would try to get the credit card companies to agree to an amount. If I owe them 2,000, maybe they would take 700.
I haven't had any issues with them. But it was my intent to reach out to them to find out exactly where I stand at this point, because it's been about two years that I've been making these payments, where they actually come directly out of my account.
I'm hearing of more and more programs out here for people paying way less and getting rid of their debt way quicker, so I was gonna call them to find out where I stand. I do know that I recently, I agreed to a settlement. They had reached out to me and wanted to let me know about this offer with a settlement and just wanted me to sign off on it. And I think it was Capital One, one of the cards. I owed them 1,200 and it came down to 600.
We’re so proud to know we’ve met your expectations! Thank you for sharing your wonderful experience with us.
Reviewed Feb. 4, 2025
I had a very good experience with Liberty. I told them what needed to be done. They were very helpful, and I did it. Now I'm getting more relief by not having to worry about these bills.
We're truly grateful for your 5-star review! Your feedback plays a crucial role in helping us deliver exceptional service. Thank you so much for placing your trust in Liberty Debt Relief.
Reviewed Feb. 4, 2025
Liberty Debt Relief helped me clear out the debts I needed to at the time. I actually first found out about them when I got a letter in the mail during the pandemic, so I reached out.
I first talked to a lady in customer service, and she told me that someone would be in contact with me. Once he got in touch, he was really specific and detailed, and he oriented me throughout the whole program. They were very informative and educated about the matter in my case. Overall, the program lasted more than two years.
Your 5-star review is greatly appreciated! We're fully committed to meeting your needs and providing the support you deserve on your journey to financial success. Thank you for your trust and kind words!
Reviewed Feb. 4, 2025
I had been googling places and when I called Liberty and talked to a lady there, she walked me through the whole process. With their program, I would be out of debt in five years. Enrolling wasn't very hard. It was just a lot of paperwork to sign over internet. The representatives have been great. They have a 1-800 phone number and they have emails. They're always friendly and willing to listen to me or help me. Since going with the program, the creditors stopped calling. We have gotten a lot of our debt paid off, and we're still working on getting more of it paid off. Liberty is the best company to go with.
Reviewed Feb. 4, 2025
I worked with Liberty Debt Relief to relieve my debt. The enrollment process and the representatives have all been great. I had a monthly payment plan, and I haven’t seen much change on my credit report, which is my only concern. I’m assuming it takes time.
We're absolutely delighted to see your 5-star review! Knowing that you're having a positive experience with Liberty Debt Relief is incredibly rewarding for us. Your feedback is invaluable, and it drives us to keep striving for excellence. Thank you!
Reviewed Jan. 28, 2025
It wasn't hard at all to enroll with Liberty Debt Relief. I had spoken to different people, but the one that started it was okay. They did all right with following up with me and the quality of the whole process was okay. They helped me get rid of some bills and I only have one more month left before I finish.
Your feedback means the world to us! Thank you for trusting Liberty Debt Relief and leaving such a kind review.
Reviewed Jan. 28, 2025
It was easy to get started with Liberty Debt Relief. The customer service was fine. They're doing what they're supposed to, but it’s a very slow process, and I feel stuck. I didn’t do enough research beforehand to know what I was getting into. I also don't know if I’m getting a cheaper route. I had good credit prior, and now my credit has probably gone down. Honestly, I wish I would've stuck with the regular plan I was doing because I’m now paying as much as I was. I still don't know if I’m gonna have to end up paying more at the end.
Thank you for your review. We're glad to hear that you found our services helpful.
Reviewed Jan. 28, 2025
Liberty said they would finish within 40 months, and all my cards would be completely paid off. So far, they've done four of them and I've been with them for two years now. For the first three weeks, they settled one of my big accounts and after that, it kind of took a little dive for a while. I owed close to 14,000 and with all the settlements, there's only one more company left and I'm down to where I need about 2,800 to pay them back and I would be completely paid off. I’ve been trying to get a loan so I can give them the money to pay off all the cards and get what money that's owed to them for doing that for me, but the loans always fall short of my goal. They tell me it’s good to go, and at the tail end, they say they can’t help me because I’m in the program. But as far as them taking care of business, I feel they have. It’s a slow process and in a way it’s because of the money that's going in. If there was more money going in, I think the settlements would be paid off quicker. But right now, I can't afford to give any more than I am.
What I’m not understanding is Liberty has a sister company that gets the money and distributes it to the different cards that I owe. They gave me a breakdown of what they're charging me and how much goes to the cards and how much they take out. I talked to Liberty and they said I was mistaken, when I was reading off the paper in front of me, and I wasn’t pulling numbers out of my head. I was talking to this one person for a while, and he was the one in charge of my contract. Then all of a sudden, I wasn’t able to get in touch with him anymore and I'm always getting a different person. And sometimes I get the feeling that they're just giving me the runaround ‘cause when I ask who is gonna be in charge of my contract, they never give me a straight answer. They always go around the block on that.
Thank you for your insightful 4-star review! We're pleased to hear that you find value in Liberty Debt Relief's services. Your feedback is important to us, and we're always looking for ways to improve. Please feel free to share any suggestions you might have!
Reviewed Jan. 28, 2025
I found Liberty Debt Relief online, and I tried them out without checking anybody else. But my interaction with their representatives was good. Everybody was super nice. And the program has worked well except for the last transaction, which I was not pleased about, because they made the term of my debt longer. And I never understood it that way because it was not thoroughly explained to me from the beginning.
We truly appreciate your fantastic review! Helping you succeed is our top priority, and we’re so happy to have exceeded your expectations.
Reviewed Jan. 28, 2025
I completed my 40-month program with Liberty Debt Relief, and they did what they said they were going to do. I never missed a payment, everything was drafted on time, and I got rave reviews from George.
I first saw them on TV. When I first called, I spoke with a young guy who explained everything, then I was connected to Trina, who handled my account for the next two years.
I’m starting to see improvements in my credit report. He said I should see a credit score in about six weeks. My score was around 658 so it should be much higher by then.
Your feedback means the world to us! Thank you for trusting Liberty Debt Relief and leaving such a kind review.
Reviewed Jan. 28, 2025
I’ve been using Liberty Debt Relief for my debt settlement, and so far, everything was good. They worked with me to create a payment plan that was comfortable and the program has helped me a lot.
Wow, thank you for the glowing review! It’s customers like you who inspire us to keep delivering our very best.
Reviewed Jan. 28, 2025
I sought out Liberty Debt Relief after getting a jillion of their coupons in the mail. I gave them a call to see how it worked, and when I found out more about them, I signed up.
We did the enrollment process over the phone. They called me, asked a bunch of questions, and sent me documents to read and sign electronically. The program will run for about 52 weeks because I added something to it, but a lot depends on how I get myself settled.
Overall, I’d tell everyone that Liberty has done a good job for me. Their customer service always responded quickly when I called or emailed them. I’d recommend them if somebody needs to consolidate their debts.
Thank you for your incredible review! We’re so happy to know that our service made a positive difference for you.
Reviewed Jan. 10, 2025
I heard about Liberty on the radio and then I Googled it. And based on the information they provided, they were the best company for me. The enrolment process was very easy. The reps answered all my questions and concerns. I was paranoid about doing it and making sure I wasn't gonna get scammed. They followed through with everything I needed.
The customer support is very good even to this day. I'm not completely done with the program yet. It was for four years, so I should be done by next year. There has been lots of communication with settlements. Everything's done right away and in a speedy manner. I like how proactive they are. When something needs to be settled, they're on top of it right away.
If anyone is looking at wanting to consolidate, Liberty would be a great company to work with.
We truly appreciate your kind words and glowing review! Your positive feedback is incredibly motivating to our team. It’s wonderful to hear our dedicated communication and efforts are making a noticeable impact on your life. Thank you for recommending us, and trust us to keep prioritizing your goals as your journey continues with Liberty Debt Relief. If there's anything else you need, please don't hesitate to reach out.
Reviewed Jan. 9, 2025
I'm horrified by Liberty Debt Relief and I'll never use them again. I feel like they made a lot of promises, but once I signed everything, they would just work at their own pace and my credit got put in the gutter. They could have worked a lot faster and accomplished a lot more in a short time. I probably could have cleared up all my debts without paying near what I've paid them. If I had known then what I know now, I would never have done it.
I started paying everything to Liberty Debt Relief and my credit went from 700 to 400, which I could have done that on my own. I didn't need their help to do that. I was signing up to avoid that for the most part. I understood it would go down, but not by 300 points. I would never refer them to anybody since I'm not seeing any positive gains on my credit. I've never missed a payment and I've paid for extra things, but I've had to add on to my payment.
Hi Ryan, we want to assure you that this is not how we operate. We take all client matters seriously and strive to provide clear and consistent communication. Please check your private messages so we can review your situation thoroughly and address any concerns you may have. Thank you.
Original Review: Jan. 9, 2025
I just tried to find somebody to help me out of my debt problem, and I've had a good experience with Liberty Debt Relief so far. The program I got has been for about four years, and it's actually ending in August of this year. Everybody there has been great, so I’ve got no complaint about them.
The only thing is, I wanted to try and pay it off early, but it felt like they didn't want me to. That was the only problem I had when I was trying to consolidate things. I just wanted to pay them off. They never would give me a full price for a payoff, so I just went ahead and finished paying it out. I'd really like to be able to talk to somebody about the option to pay off the debt you owe, but overall, it’s been a good experience.
Hi Gary, we want to assure you that this is not how we operate. We take all client matters seriously and strive to provide clear and consistent communication. Please check your private messages so we can review your situation thoroughly and address any concerns you may have. Thank you.
Reviewed Dec. 23, 2024
We were paying way too much in credit card payments every month. And I found Liberty on the internet. It consolidated our monthly payments. We're gonna be done and paying it all off in two years. My husband lost his job a few months ago, and while he was in the process of getting a new one, we didn't have the funds to pay. So they let us skip a payment when we've needed to. It's alleviated some of the stress of having all of those payments. I'm pretty happy with it. It was pretty easy, pretty comfortable.
Hi Amie Poindexter,
Thank you for taking the time to share your feedback. We're happy to hear that Liberty Debt Relief has helped reduce your stress and provided the support you needed. We truly appreciate your insights and are grateful for the opportunity to assist you.
Best regards,The Liberty Debt Relief Team
Reviewed Dec. 19, 2024
We didn't want to file a bankruptcy, gave Liberty Debt Relief a call, and they seemed like an obvious fit. Things got tight I just couldn't make the payments, they worked with 10 accounts, and they've already settled five of them. One of my bills on a 12,000 loan, they got it reduced down to $7,000 to be paid in small payments and no interest put out. So, it was a good deal. They call us to get an okay before they make a decision on going ahead with what they worked out with the creditor, we say yes, and they work out the payments for us. It takes up to a year to get to a point where everybody's satisfied and we still have some openings that need to be taken care of, but they are working on it and getting things settled, so we're close to that right now. Any questions I may have or concerns, like one of my biggest ones is from my bank, Chase, they hadn't talked to them yet, so I was concerned, and they said they’ve got Chase scheduled to be added on. So, they’re taking care of us, they keep us informed, and I can't complain.
We’re so glad to hear that Liberty Debt Relief has been able to assist you in managing your finances and providing relief from creditor calls. It’s wonderful that our team has been able to support you in avoiding bankruptcy and offering manageable solutions. Thank you for highlighting the positive outcomes, especially the debt reductions. We're committed to helping you every step of the way and appreciate your trust in us!
Reviewed Dec. 19, 2024
We thought it was time to get rid of all the debts, and Liberty was just a little bit more aggressive and more understanding and explained their plan to consolidate our debt with us. We’re impressed with the consultant’s knowledge and understanding, so we thought it'd be best to go with them.
So far, the program is working good. They took care of all of it and they’re doing a good job. I'd tell everyone we had a wonderful experience and we're well-pleased with them. If they're gonna do it, choose Liberty.
We truly appreciate your feedback! It’s wonderful to know that our services met your expectations. Thank you for choosing Liberty Debt Relief!
Reviewed Dec. 19, 2024
The enrollment process at Liberty Debt Relief was easy. Every time I've called in or emailed in, the consultants have been quick to respond and have answered my questions as best they could. They’ve been easy to deal with. They asked for permission to use my credit report so they could see all the cards that were there. We went through each one and saw which ones we wanted in the program and which ones we didn’t want there.
The debt relief program took my credit cards into an account and they took my monthly payments. Once they get to a certain amount, they start negotiating the credit cards down for a reduced amount that would be owed and then get them paid off. They said it should take about four to five years.
Right now, I have 18 more payments. Liberty is getting me out of debt, so it's been a very positive experience.
Thank you so much for sharing your positive experience with Liberty Debt Relief! We're thrilled to hear that our team has been helpful in managing your credit card debt and that the process has had a positive impact on your life. We truly appreciate your recommendation to others, and we're here for any future needs as you near the completion of your program. Wishing you continued success on your path to financial freedom!
Reviewed Dec. 19, 2024
I was in a jam. My wife got hacked and they got into our savings and checking accounts. Until everything got straightened out, we had no money. We were behind on everything. Also, both my wife and I aren't in the best of health. I'm scheduled for surgery sometime next month, and she has back issues that are really bad. She's been going back and forth. We fell behind on our credit cards because we had no money and that's really what hurt us. I had to borrow money so we could pay our utilities and buy food. I also had to borrow money from my son and I have to pay him back. I didn't have to, but I wanted to. There were a couple of companies I looked at and Liberty Debt Relief seemed that they had a good rating. I called them and I consolidated everything that needed to be consolidated, like my credit cards.
During enrollment, I had to sign a bunch of papers. There was so much money we had to pay automatically out of our checking account. We were put on a payment schedule. They took so much out of our deposit when we deposited for my retirement, and they take so much out every month. All of our assets were frozen, like our checking and savings accounts, until it was all straightened out. That took a couple of months. It was hectic and a lot of paperwork with Liberty, but for the most part, I'm really satisfied with them. The program with Liberty has been okay. When I called them, there were a couple of times when they didn't get back to me, but that’s minimal. For the most part, they've been consistent.
Last year, there was a settlement. I had to pay an extra $180 a month for a year, and it's up this month. I had been meaning to call them because I believe this is the last month that we have to pay that extra amount of money. In another year or less, I should be done. This agreement that I went into last year was something that they said that would benefit me and would shorten my length of time of what I have to pay. My credit is shot and there's not much I can do about that, but Liberty got me out of this quagmire that we've been in. They’ve been good, as far as helping me and getting our situation straightened out. I appreciate that.
Thank you for your positive feedback! It’s a pleasure to know we could help you achieve your goals. We appreciate your support!
Reviewed Dec. 19, 2024
Liberty Debt Relief was there when I needed help, and they continue to help me get out of debt. I listed all that I owed, and there was one bill they wouldn't take, but they took it this year 'cause I added another bill to it. I have no problems, no complaints.
Barbara, thank you so much for your excellent review! Your satisfaction is our top priority, and we're thrilled to hear about your positive experience with Liberty Debt Relief. Your feedback means the world to us!
Reviewed Dec. 19, 2024
I went with Liberty Debt Relief because they appeared to be more fair. The consultant was very nice, very knowledgeable, and very helpful. It’s excellent service.
We're absolutely delighted to see your 5-star review! Knowing that you're having a positive experience with Liberty Debt Relief is incredibly rewarding for us. Your feedback is invaluable, and it drives us to keep striving for excellence. Thank you!
Reviewed Dec. 11, 2024
I had a case that ended up in court. There was no response and in my opinion my account was grossly mishandled. I was told the legal team would reach out, then told they don’t speak to clients. I have yet to receive any communication other than “this not normal”.
Hi Elizabeth, we want to assure you that this is not how we operate. We take all client matters seriously and strive to provide clear and consistent communication. Please check your private messages so we can review your situation thoroughly and address any concerns you may have. Thank you.
Reviewed Oct. 14, 2020
Liberty Debt Relief has helped me in so many ways to get me out of the debt I was in. I would definitely recommend them to anyone looking to get out of debt. Customer service is amazing and they always know just what to do when I am in a jam. With Liberty Debt Relief you can get back on track too.
Sincerely,
The Liberty Debt Relief Support Team
Reviewed Oct. 6, 2020
This company was always clean with their word and service and always available. They also had a fast response. Reliable service. I always updated about the process and handle my accounts very well and very clear on what the service provides.
Warm regards,
The Liberty Debt Relief Support Team
Reviewed Sept. 25, 2020
So far, my experience with Ryan and the staff has been excellent. An agreement for one of my debts was reached quicker than I expected. If the remainder of my debts go as smoothly, I will certainly recommended it to family and friends. Being a spokesperson would not be out of the question.
Best,
The Liberty Debt Relief Support Team
Reviewed June 13, 2020
Liberty was easy to talk with and they made me feel very comfortable. Everything went really smoothly during the enrollment. I did everything over the phone. They have an online dashboard that I can look up any time and I've really been happy with their communication. They also worked with me on a very affordable plan. The lady who enrolled me was really thorough and complete. I spoke to another person who kinda reviewed everything with me. And since then, I've been mostly doing everything online.
Sincerely,
The Liberty Debt Relief Support Team
Reviewed April 24, 2020
Things have been pretty good in the year and a half that I've been with Liberty Debt Relief. They communicate well through email and text messages. The payment plan has been working well for me too.
Sincerely,
The Liberty Debt Relief Support Team
Reviewed April 7, 2020
They are available to answer questions and explain how the program works. I feel they work diligently to resolve my debts. They keep me updated when they reach a resolution with a creditor. Their "Dashboard" helps me monitor my progress in reducing my debts.
Sincerely,
The Liberty Debt Relief Support Team
Reviewed April 5, 2020
They promised to pay my bills in a certain time frame and get me out of debt in certain time frame/the price they quoted was vas very reasonable..I would recommend them to all my friends and family members. Keep on doing the good you are doing for me.
Warm regards,
The Liberty Debt Relief Support Team
Reviewed April 4, 2020
I was in debt and living paycheck to paycheck. The reason I became so much in debt is because I’m a mom of four kids, a fulltime student, and I was working a minimum wage job. In order to be able to make sure that my kids have everything they needed, I ended up getting into debt. Most of my money was going to credit card payments and student loans. I tried several times to get a personal loan to consolidate everything and just put it into one monthly payment but because of my debt-to-income ratio, it wasn’t approved anywhere. Liberty seemed like a good option.
Right now they take out $100 every two weeks when I get paid. They negotiate with the credit card companies as to an amount to be paid for the debt to be considered basically completed or paid for. However it was confusing and scary at the same time. I was micromanaging everything from the beginning, and I was making sure that all my payments were made on time. I wasn’t late, and just thinking that I had to let everything go, not pay for it and not think about it and let them take care of it, that was kinda nerve-racking. It took me about two weeks for me to make the final decision and just let them deal with it.
Liberty said that they reached an agreement or a settlement with one of the credit card companies and they’re working on another one. It has taken a lot of responsibility out of my plate because it’s very overwhelming. I don’t have to come out of pocket with $600 a month. Instead, I’m just giving $200 into an account and little by little they take care of it. It has relieved a lot of the stress of being in debt. I feel a little bit more relaxed.
Best,
The Liberty Debt Relief Support Team
Reviewed March 24, 2020
We have signed up for the Liberty credit card program and the good thing about is that we don't have to worry about a lot of credit cards. We're doing good so far but we're worried about the minimum total that we paid. Still, it's a good help for people who needed it for credit cards.
Best,
The Liberty Debt Relief Support Team
Reviewed March 14, 2020
You're not told you will be taking out an extremely high interest rate loan at the beginning of the program. The interest rate is higher than the amount you owe on your debt. They also don’t tell you that your schedule debt that isn’t paid, you will have to pay or owe on your income tax when you go to file. You have to come up with federal tax money. You never get out of being in debt. It catches up with you on other fashions, they really need to tell people this is the beginning!
Thank you for sharing your feedback. We understand that program costs, settlement outcomes, and potential tax implications are important considerations when evaluating any debt relief option.
Liberty Debt Relief strives to provide information about program terms, disclosures, and account activity throughout the enrollment process and during participation in the program. Because every financial situation is unique, experiences and outcomes can vary based on factors such as creditor participation, account balances, and individual circumstances.
We recognize the importance of clear communication and transparency regarding all aspects of the program. Feedback like yours helps us continue to evaluate how information is presented and discussed with clients.
We appreciate you taking the time to share your perspective and encourage any client with questions about their account, program details, or documentation to contact our Client Success team for assistance.
Reviewed March 11, 2020
I tried to pay off my 2 credit cards at each $200.00 per card per month. Made hardly a dent in my owing! I Gave Liberty Debt Relief a call and they help me to get things rolling. I paid them $200.00 a month! They kept in touch with me and I with them! In less than a year, They made a deal with my 2 credit cards and paid them off, I now make a monthly payment to them of $238.67 and be done in 5 years!! I finally see the end of the tunnel that I’ve been stuck in for so long.
Warm regards,
The Liberty Debt Relief Support Team
Reviewed March 10, 2020
I can't stress enough how much great service and customer service I have had from this company. My stress level has decreased by a lot. The customer service has been phenomenal. Couple of my debts have already been paid off. The low amount required payment a month meets my budget in every way and I couldn't be happier with choosing this company for my debt consolidation.
Sincerely,
The Liberty Debt Relief Support Team
Reviewed March 4, 2020
I liked the way Liberty sounded. They sounded like they would be able to help me out the quickest. The enrollment process went real good, and then they called and set up the client dashboard. It’s been a big help. Now, I’ve only been in it for two months, and I’ve got different companies that keep calling me, and the credit union work up my checking account. I also had a personal loan there, and they’re taking money out for payments they’re not supposed to be. They just did that today, so I gotta get that straightened out. But Liberty have answered any questions that I had when I would call them. So far, they’re great. My credit card payments went from about 1,100 a month down to 664. So that is a big help.
Warm regards,
The Liberty Debt Relief Support Team
Reviewed March 3, 2020
Adam was assigned to me and I'm on a four-year program. Two debts have been settled. Also, I like the email that I get to keep me informed.
Warm regards,
The Liberty Debt Relief Support Team
Original Review: March 1, 2020
Every month $200.00 is deducted from my bank account and whenever I call your company to ask a question no one answers the phone. I just get their voice mail. I leave my phone number and they have my e-mail info but still I never get a return call or an e-mail. Noah ** was the person I talked to about Liberty Debt Relief and he gave me his phone number if I had any questions when I joined Liberty debt relief but now I can't get in touch with him. It makes me concerned whether I should have gotten involved with this.
Thank you for sharing your feedback. We understand how important communication and account support are throughout the debt resolution process.
Our team strives to be available to assist clients with questions regarding their accounts and program progress. While individual representatives may not always be available, we are committed to providing support through our client service channels and responding to client inquiries as promptly as possible.
We appreciate you bringing your concerns regarding communication to our attention. Feedback like yours is valuable and helps us continue evaluating and improving the client experience.
If you still need assistance with your account or have outstanding questions, we encourage you to contact our Client Success team so we can review your concerns and provide support. Thank you for taking the time to share your experience.
Reviewed March 1, 2020
Praise to the Lord! First Settlement with First Premier Bank- I have been able to resolve any issue in a timely manner, I am grateful I am able to have have debt issues solved. The agents are doing their job. I appreciate the help. I thank them for the service, and and I hope they keep up the good work. Jesus loves you, I love you also. A friend in Jesus, Ron
Sincerely,
The Liberty Debt Relief Support Team
Reviewed Feb. 11, 2020
In just a couple months I've had my first settlement and my street over my debt has been lowered substantially. It's such a relief to know you have people on your side to help you get out of debt, that do an awesome job of getting you the best deal they can. Thank you.
Warm regards,
The Liberty Debt Relief Support Team
Reviewed Jan. 28, 2020
I had a terrible experience with Liberty Debt Relief. The enrollment process went okay until they hit me with a bombshell by one of their agents. I was on the road driving, he called me and told me that we have two finance companies. My wife has one which is a personal loan, and I had one which was tied to a truck. I didn’t tell him to take the bill off, but he did.
I talked with Jason, the guy with the other company that takes over the so many payments, and he just overrode my conversation by saying, “There’s nothing we could do because you told them to take it off.” But I did not tell them that. It wasn’t my account for me to tell the guy to take it off. I misunderstood him by saying that it was tied to my truck car payment, but it was not. One loan has only my wife's name on it and the other loan has both our names on it. So, he shouldn’t have taken it off. Now, they won’t negotiate that particular debt. The person is sweet, but because of flaws in the situation, they won't work with me nor try to solve the flaw. And that’s what I'm angry about. I'm dissatisfied with them.
Thank you for providing your feedback and letting us know about this issue, Reginald. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I personally looked into your file and see what may have happened. I would love to be able to assist you with this and will be reaching out shortly.
Thank you,
Liberty Debt Relief
Reviewed Jan. 10, 2020
Enrolling with Liberty Debt Relief was easy, and they’re there to help so it was pretty easy. I just gave the rep all the information. They told me what information they needed and I gave it to them. I was able to email stuff. My payment plan is working so far. I'm satisfied.
Reviewed Jan. 8, 2020
When I looked up Liberty Debt Relief and read reviews on them, they seemed credible. A lot of the reviews were good and they had a good Better Busines Bureau rating. The enrollment process was straightforward and the debt consultants were very helpful. I enrolled in the debt relief program. I deposit money every month and when the account accrues enough money, they work with whoever to pay it off.
Sincerely,
The Liberty Debt Relief Support Team
Reviewed Dec. 6, 2019
Liberty Debt Relief has been of utmost help in my issue with my debt. Only a few short months have passed and they have already settled with one credit card debt. I have been very pleased with the customer assistance and timely help with my debt problem. Each associate I have contacted has always been very helpful in every question I might have had. I would highly recommend Liberty to anyone with a debt issue.
Sincerely,
The Liberty Debt Relief Support Team
Reviewed Nov. 28, 2019
As of right now i believe this was one of the best decisions I have made. The customer service is excellent and very helpful and one of debts is in the middle of being settled. I would surely recommend anyone in need of some debt relief to seriously consider this as an option.
Best,
The Liberty Debt Relief Support Team
Reviewed Nov. 22, 2019
Liberty Debt Relief is the best!!! They know what they are doing. I got my first settlement. Liberty makes it worry free, Liberty takes care of dealing with the credit card company so you don’t have to. I am glad that I chose Liberty and will recommend to anyone I know. Thank you Liberty????
Sincerely,
The Liberty Debt Relief Support Team
Reviewed Oct. 29, 2019
My father passed away and I was gonna sell my business ‘cause I didn't know what I was gonna do. I needed help with my credit card debts and I went with Liberty Debt Relief after getting something in the mail about help with my credit issues. Enrolling was easy I've had no problems with anybody I've talked to. So far, I wish the process would be a little bit quicker than what it has been. Still, everything has been going well and the reps whom I have been talking to have been really nice. Everything is handled accordingly. They've already settled a couple of debts for me.
Thank you for sharing your experience. We appreciate you taking the time to provide feedback during what sounds like a very challenging period in your life.
We are pleased to hear that you found the enrollment process straightforward and that your interactions with our team have been positive. Our goal is to provide support and assistance throughout the program while working with clients as their accounts progress.
We also appreciate your comments regarding the pace of the process. Resolution timelines can vary based on individual circumstances and creditor participation, and we understand the desire to see progress as quickly as possible.
Thank you for recognizing the efforts of our team and for sharing your perspective. We are glad to hear that progress has been made on your accounts and look forward to continuing to support you throughout your program.
Reviewed Oct. 23, 2019
I was looking for a debt consolidation loan and had been turned down. When I contacted Liberty, they didn't say no and leave me with no options. They assisted me with setting up a debt settlement plan that I could afford. I would highly recommend them.
Sincerely,
The Liberty Debt Relief Support Team
Reviewed Oct. 23, 2019
This was a simple and easy process.... it worked out exactly like I expected it to. All debts were settled and things are moving right along as promised. I would recommend this to anyone who is needing to consolidate.
Thank you for sharing your experience.
Reviewed Oct. 23, 2019
Freedom Debt Relief organized a plan to resolve my debt. They took over and managed while keeping me informed. The heavy burden was lifted off of me. The first settlement made me feel good. I didn't want to give up trying to resolve my debt. It felt good to have someone take over and guide me through.
Thank you for sharing your experience.
Reviewed Oct. 19, 2019
I talked to Matthew at Liberty Debt Relief and he set me up with a dedicated account through which a certain amount of money goes every month. When Liberty gets enough money in there, they start negotiating with my creditors. Liberty lets me know ahead of time what they negotiated and they would able to take money from that account and pay creditors for how much they negotiated. Thus far, we've settled one debt but there are a couple more payments until that is taken care of.
Customer service has been great too. Sometimes, I call and they're busy so I have to leave a message. Even so, the reps get back to me when they get a chance. Other people should give Liberty Debt Relief a shot. They cannot help 100% of people 100% of the time but their service is worth considering and checking out. Everything has been great for me and Matthew’s handled everything that he can so far. I recommend them.
Thank you for sharing your experience.
Reviewed Oct. 9, 2019
They seem to be doing a good job, however there are things. When I mention the however part, there was a few things I didn't think of when starting this. The creditors included in my account keep raising the amounts due, but then when you get a settlement it looks at the different between current owed and what the settlement was, this is important as you will pay taxes on that difference. Which is inflated because of the late fees. Another thing is a couple of my settlement fees were extremely high, so I wonder if I am really saving anything?
Hi Nathan, Thank you for taking the time to leave us this review. We appreciate you noting that we seem to be doing a good job in assisting you with settling your debts. However, we would like to address a few of the concerns you mentioned.
Regarding creditors raising the amounts due, late fees unfortunately are common as accounts fall behind. We do our best to negotiate settlements before amounts grow too high. As for the difference between settled amounts and original debts that get reported to the IRS, we understand this can seem inflated. We try to minimize this as much as possible within settlement negotiations.
In terms of some settlement fees being higher than expected, our goal is always to secure optimal settlements in the most cost-efficient way. However, each account and creditor is unique, which can lead to variability. Please feel free to reach out to review your specific fees and settlements, so we can explain the details and provide transparency into the process.
We are committed to helping our clients find financial freedom from debt burdens. Please let us know if you would like to discuss your account further or provide additional feedback so we can improve our services. We appreciate you choosing us to assist you.
Sincerely,Liberty Debt Relief Support Team
Reviewed Oct. 9, 2019
I was a little bit scared at the beginning of the program and they were very detail with information every time I called. They were there for me at the middle of the program. You get use to use your dashboard and you don't have to call as much. Everything is much faster and easier online once you know how the programs works. The only thing I will say is that the fees are a little too high in my opinion but other than that they help out and program works perfect.
Thank you for sharing your experience.
Reviewed July 10, 2019
The workers are very helpful in answering questions and solving my problems. I felt the process was a little slow but I understood it took time to negotiate the settlements. They were thorough in providing me the info to change address and phone numbers to avoid collection calls from the debtors.
Warm regards,
The Liberty Debt Relief Support Team
Reviewed July 9, 2019
My experience has been very well. It has taken some time to get everything where it was needed but I was informed of this right from the start. Now that I was able to get a loan to combine all my finances and be able to get the ball rolling and credit cards settled it has helped a lot. It is nice to see the debt removed from 7 collectors to one and the process is made very easy with your company. Every step is straightforward and is shown step for step and if any concerns pop up customer service is Amazing with the help. It is very nice working with y’all to get all this debt settled and resolved. I would 100% recommend you all to anyone that is in debt and needs help resolving it.
Thank you for sharing your experience.
Reviewed June 24, 2019
Very positive experience so far. Everyone I have spoken to has been professional, courteous, and knowledgeable. I've received 2 settlements so far with a third on the way; I'm glad I went this route. I would recommend for anyone looking to get out of debt.
Thank you for sharing your experience.
Reviewed June 24, 2019
My experience it been really good, I been stress out about how to paid my bill until I contact Liberty Debt Relief. They explain every step and it was very simple, if I have questions I just contacted them and they answered me right away. Thank you so much for all your help.
Thank you for sharing your experience.
Reviewed June 19, 2019
Wow, The service I’ve received has been extraordinary easy and fast. I’m thankful to the employees that I’ve had the pleasure of working with, Very friendly, courteous and patient with making sure I understood each Process. Looking forward to finishing our Business. Think my life can continue. Thank you again.
Thank you for sharing your experience.
Reviewed June 18, 2019
It took three days to receive a call back after a message was left for me stating I was approved then only to find out I was not approved by Liberty and had to go through the process with another company. It was very upsetting.
Thank you for providing your feedback and letting us know about your experience, Jacqueline. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your brief interaction with us. We understand urgency is always a factor when working with finances and we apologize that we were not able to handle your file in a better timely manner. If there is anything we can help with in the future please reach out directly to one of our managers at (213)863-0786 and we'd be happy to help you out.
Cheers,
Liberty Debt Relief
Reviewed June 13, 2019
All my debts were paid fast and for less of the balance. I'm very satisfied. I would recommend friends and family members. This program took care of negotiations. All my legal debts were taken care of also. Less stress now that my debts are getting settled.
Thank you for sharing your experience.
Reviewed June 12, 2019
This Company has help a lot with my debt since they started working with me. I'm so grateful. I got the letter in the mail and call this company and I happily will recommend to people in debt like me. Thank you so much!
Thank you for sharing your experience.
Reviewed June 12, 2019
They have settled my accounts in appropriate timing. Staff is equipped with knowledge and efficiency. It takes time but little by little my credit score is going up and accounts are being erased off my reports. I would refer them to friends and family. If you need help getting out they are the company that provides results.
Best,
The Liberty Debt Relief Support Team
Reviewed June 12, 2019
Always have kept me well informed and when I had questions about what was the best way to go about another card debt I had, gave me good recommendations on the best way to move forward. Easy to get a hold of by phone and call back in a reasonable amount of time if I have to leave a message.
Thank you for sharing your experience.
Reviewed June 11, 2019
I am constantly getting email and call/text messages updating me on how my debts have being negotiated and paid. Staff are friendly and professional, ensuring that I am satisfied and understood what they are doing. They also worked with me to set-up a easy monthly payments that is being used to settle my debts.
Thank you for sharing your experience.
Reviewed June 7, 2019
With their negotiations with my creditors, I've been able to pay down my debt quickly. They contacted by credit card holders and have been able to get settlements from them so that I don't have to worry about our monthly bills.
Thank you for sharing your experience.
Reviewed June 6, 2019
I’ve enjoyed my journey. Everything that they told me from the beginning it’s coming to life. I would just wanna be done a Lil quick so I could get this off my credit. I hope that they all resolve quickly as the first premier bank to be done with.
Thank you for sharing your experience.
Reviewed June 6, 2019
From the very beginning, the program has been easy to follow, and all questions are responded to in a timely manner. In addition, settlements are happening quicker than I expected. The staff is professional and I am so grateful that I responded to your marketing invite to my home.
Thank you for sharing your experience.
Liberty Debt Relief Company Information
- Company Name:
- Liberty Debt Relief
- Company Type:
- Private
- Year Founded:
- 2013
- Address:
- 333 City Blvd W Fl 17TH
- City:
- Orange
- State/Province:
- CA
- Postal Code:
- 92868
- Country:
- United States
- Fax:
- (949) 835-0390
- Website:
- libertydebtrelief.com
