How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Buyer's Choice Award Winner

Liberty Debt Relief Reviews

4,940,416reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Jana Lynch

About Liberty Debt Relief

Based in California, Liberty Debt Relief is a debt settlement company that helps consumers settle their unsecured debt for less than the full amount owed. It also offers help with private student loan debt and offers a debt consolidation program for clients who want to roll their debts into one manageable bill. It is an accredited member of the American Fair Credit Council (AFCC).

Visit libertydebtrelief.com
Pros
  • Available for private student loans
  • Free consultation
  • Accredited by AFCC
Cons
  • Not available in all states
  • High fees

Liberty Debt Relief Reviews

Filter by Rating

  • (172)
  • (64)
  • (30)
  • (10)
  • (20)

Popular Mentions

    How do I know I can trust these reviews about Liberty Debt Relief?
    • 4,940,416 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Liberty Debt Relief?
    • 4,940,416 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 4 Reviews 265 - 465
    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    Liberty Debt Relief has been of utmost help in my issue with my debt. Only a few short months have passed and they have already settled with one credit card debt. I have been very pleased with the customer assistance and timely help with my debt problem. Each associate I have contacted has always been very helpful in every question I might have had. I would highly recommend Liberty to anyone with a debt issue.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief
    Hey Vickey, We greatly appreciate you taking the time to provide such thoughtful feedback. Knowing we have exceeded your expectations means a lot. Please feel free to contact us if you ever need any additional assistance.
    Sincerely,

    The Liberty Debt Relief Support Team

    Customer ServiceStaff

    Reviewed Nov. 28, 2019

    As of right now i believe this was one of the best decisions I have made. The customer service is excellent and very helpful and one of debts is in the middle of being settled. I would surely recommend anyone in need of some debt relief to seriously consider this as an option.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief
    Hey Eduardo, We are delighted to hear you had such a positive experience with us. Your praise encourages our team to continue providing the best service possible. Thank you again for choosing Liberty Debt Relief as your partner.
    Best,

    The Liberty Debt Relief Support Team

    Staff

    Reviewed Nov. 22, 2019

    Liberty Debt Relief is the best!!! They know what they are doing. I got my first settlement. Liberty makes it worry free, Liberty takes care of dealing with the credit card company so you don’t have to. I am glad that I chose Liberty and will recommend to anyone I know. Thank you Liberty????

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief
    Hey Shalini, We greatly appreciate you taking the time to provide such thoughtful feedback. Knowing we have exceeded your expectations means a lot. Please feel free to contact us if you ever need any additional assistance.
    Sincerely,

    The Liberty Debt Relief Support Team

    Verified purchase
    StaffProcess

    Reviewed Oct. 29, 2019

    My father passed away and I was gonna sell my business ‘cause I didn't know what I was gonna do. I needed help with my credit card debts and I went with Liberty Debt Relief after getting something in the mail about help with my credit issues. Enrolling was easy I've had no problems with anybody I've talked to. So far, I wish the process would be a little bit quicker than what it has been. Still, everything has been going well and the reps whom I have been talking to have been really nice. Everything is handled accordingly. They've already settled a couple of debts for me.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience. We appreciate you taking the time to provide feedback during what sounds like a very challenging period in your life.

    We are pleased to hear that you found the enrollment process straightforward and that your interactions with our team have been positive. Our goal is to provide support and assistance throughout the program while working with clients as their accounts progress.

    We also appreciate your comments regarding the pace of the process. Resolution timelines can vary based on individual circumstances and creditor participation, and we understand the desire to see progress as quickly as possible.

    Thank you for recognizing the efforts of our team and for sharing your perspective. We are glad to hear that progress has been made on your accounts and look forward to continuing to support you throughout your program.

    Verified purchase

    Reviewed Oct. 23, 2019

    I was looking for a debt consolidation loan and had been turned down. When I contacted Liberty, they didn't say no and leave me with no options. They assisted me with setting up a debt settlement plan that I could afford. I would highly recommend them.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief
    Hi Vivian, We greatly appreciate you taking the time to provide such thoughtful feedback. Knowing we have exceeded your expectations means a lot. Please feel free to contact us if you ever need any additional assistance.
    Sincerely,

    The Liberty Debt Relief Support Team

    Verified purchase
    Process

    Reviewed Oct. 23, 2019

    This was a simple and easy process.... it worked out exactly like I expected it to. All debts were settled and things are moving right along as promised. I would recommend this to anyone who is needing to consolidate.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase

    Reviewed Oct. 23, 2019

    Freedom Debt Relief organized a plan to resolve my debt. They took over and managed while keeping me informed. The heavy burden was lifted off of me. The first settlement made me feel good. I didn't want to give up trying to resolve my debt. It felt good to have someone take over and guide me through.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 19, 2019

    I talked to Matthew at Liberty Debt Relief and he set me up with a dedicated account through which a certain amount of money goes every month. When Liberty gets enough money in there, they start negotiating with my creditors. Liberty lets me know ahead of time what they negotiated and they would able to take money from that account and pay creditors for how much they negotiated. Thus far, we've settled one debt but there are a couple more payments until that is taken care of.

    Customer service has been great too. Sometimes, I call and they're busy so I have to leave a message. Even so, the reps get back to me when they get a chance. Other people should give Liberty Debt Relief a shot. They cannot help 100% of people 100% of the time but their service is worth considering and checking out. Everything has been great for me and Matthew’s handled everything that he can so far. I recommend them.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase

    Reviewed Oct. 9, 2019

    They seem to be doing a good job, however there are things. When I mention the however part, there was a few things I didn't think of when starting this. The creditors included in my account keep raising the amounts due, but then when you get a settlement it looks at the different between current owed and what the settlement was, this is important as you will pay taxes on that difference. Which is inflated because of the late fees. Another thing is a couple of my settlement fees were extremely high, so I wonder if I am really saving anything?

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Hi Nathan, Thank you for taking the time to leave us this review. We appreciate you noting that we seem to be doing a good job in assisting you with settling your debts. However, we would like to address a few of the concerns you mentioned.

    Regarding creditors raising the amounts due, late fees unfortunately are common as accounts fall behind. We do our best to negotiate settlements before amounts grow too high. As for the difference between settled amounts and original debts that get reported to the IRS, we understand this can seem inflated. We try to minimize this as much as possible within settlement negotiations.

    In terms of some settlement fees being higher than expected, our goal is always to secure optimal settlements in the most cost-efficient way. However, each account and creditor is unique, which can lead to variability. Please feel free to reach out to review your specific fees and settlements, so we can explain the details and provide transparency into the process.

    We are committed to helping our clients find financial freedom from debt burdens. Please let us know if you would like to discuss your account further or provide additional feedback so we can improve our services. We appreciate you choosing us to assist you.

    Sincerely,

    Liberty Debt Relief Support Team

    Customer ServiceStaffProcess

    Reviewed Oct. 9, 2019

    I was a little bit scared at the beginning of the program and they were very detail with information every time I called. They were there for me at the middle of the program. You get use to use your dashboard and you don't have to call as much. Everything is much faster and easier online once you know how the programs works. The only thing I will say is that the fees are a little too high in my opinion but other than that they help out and program works perfect.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 10, 2019

    The workers are very helpful in answering questions and solving my problems. I felt the process was a little slow but I understood it took time to negotiate the settlements. They were thorough in providing me the info to change address and phone numbers to avoid collection calls from the debtors.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief
    Hey Kerri, Thank you for your wonderful review. We aim to provide excellent service, so your encouraging words are very motivating. We welcome you to reach out if you need any support going forward.
    Warm regards,

    The Liberty Debt Relief Support Team

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 9, 2019

    My experience has been very well. It has taken some time to get everything where it was needed but I was informed of this right from the start. Now that I was able to get a loan to combine all my finances and be able to get the ball rolling and credit cards settled it has helped a lot. It is nice to see the debt removed from 7 collectors to one and the process is made very easy with your company. Every step is straightforward and is shown step for step and if any concerns pop up customer service is Amazing with the help. It is very nice working with y’all to get all this debt settled and resolved. I would 100% recommend you all to anyone that is in debt and needs help resolving it.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Staff

    Reviewed June 24, 2019

    Very positive experience so far. Everyone I have spoken to has been professional, courteous, and knowledgeable. I've received 2 settlements so far with a third on the way; I'm glad I went this route. I would recommend for anyone looking to get out of debt.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Transparency

    Reviewed June 24, 2019

    My experience it been really good, I been stress out about how to paid my bill until I contact Liberty Debt Relief. They explain every step and it was very simple, if I have questions I just contacted them and they answered me right away. Thank you so much for all your help.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Staff

    Reviewed June 19, 2019

    Wow, The service I’ve received has been extraordinary easy and fast. I’m thankful to the employees that I’ve had the pleasure of working with, Very friendly, courteous and patient with making sure I understood each Process. Looking forward to finishing our Business. Think my life can continue. Thank you again.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Customer Service

    Reviewed June 18, 2019

    It took three days to receive a call back after a message was left for me stating I was approved then only to find out I was not approved by Liberty and had to go through the process with another company. It was very upsetting.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for providing your feedback and letting us know about your experience, Jacqueline. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your brief interaction with us. We understand urgency is always a factor when working with finances and we apologize that we were not able to handle your file in a better timely manner. If there is anything we can help with in the future please reach out directly to one of our managers at (213)863-0786 and we'd be happy to help you out.

    Cheers,

    Liberty Debt Relief

    Verified purchase
    Process

    Reviewed June 13, 2019

    All my debts were paid fast and for less of the balance. I'm very satisfied. I would recommend friends and family members. This program took care of negotiations. All my legal debts were taken care of also. Less stress now that my debts are getting settled.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Customer Service

    Reviewed June 12, 2019

    This Company has help a lot with my debt since they started working with me. I'm so grateful. I got the letter in the mail and call this company and I happily will recommend to people in debt like me. Thank you so much!

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Staff

    Reviewed June 12, 2019

    They have settled my accounts in appropriate timing. Staff is equipped with knowledge and efficiency. It takes time but little by little my credit score is going up and accounts are being erased off my reports. I would refer them to friends and family. If you need help getting out they are the company that provides results.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief
    Hi Luis, We are delighted to hear you had such a positive experience with us. Your praise encourages our team to continue providing the best service possible. Thank you again for choosing Liberty Debt Relief as your partner.
    Best,

    The Liberty Debt Relief Support Team

    Verified purchase
    Customer Service

    Reviewed June 12, 2019

    Always have kept me well informed and when I had questions about what was the best way to go about another card debt I had, gave me good recommendations on the best way to move forward. Easy to get a hold of by phone and call back in a reasonable amount of time if I have to leave a message.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 11, 2019

    I am constantly getting email and call/text messages updating me on how my debts have being negotiated and paid. Staff are friendly and professional, ensuring that I am satisfied and understood what they are doing. They also worked with me to set-up a easy monthly payments that is being used to settle my debts.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase

    Reviewed June 7, 2019

    With their negotiations with my creditors, I've been able to pay down my debt quickly. They contacted by credit card holders and have been able to get settlements from them so that I don't have to worry about our monthly bills.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase

    Reviewed June 6, 2019

    I’ve enjoyed my journey. Everything that they told me from the beginning it’s coming to life. I would just wanna be done a Lil quick so I could get this off my credit. I hope that they all resolve quickly as the first premier bank to be done with.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Verified purchase
    StaffProcess

    Reviewed June 6, 2019

    From the very beginning, the program has been easy to follow, and all questions are responded to in a timely manner. In addition, settlements are happening quicker than I expected. The staff is professional and I am so grateful that I responded to your marketing invite to my home.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Loading more reviews...

    Liberty Debt Relief Company Information

    Company Name:
    Liberty Debt Relief
    Company Type:
    Private
    Year Founded:
    2013
    Address:
    333 City Blvd W Fl 17TH
    City:
    Orange
    State/Province:
    CA
    Postal Code:
    92868
    Country:
    United States
    Fax:
    (949) 835-0390
    Website:
    libertydebtrelief.com