Liberty Debt Relief

Liberty Debt Relief

 4.5/5 (44 reviews)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
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About Liberty Debt Relief

Based in California, Liberty Debt Relief is a debt settlement company that helps consumers settle their unsecured debt for less than the full amount owed. It also offers help with private student loan debt and offers a debt consolidation program for clients who want to roll their debts into one manageable bill. It is an accredited member of the American Fair Credit Council (AFCC).

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    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • Available for private student loans
    • Free consultation
    • Accredited by AFCC

    Cons

    • Not available in all states
    • High fees

    Bottom Line

    While not available in all states, Liberty Debt Relief can settle credit card, medical and business debts, as well as private student loan debts. The fee can be up to 29%, but a free consultation will give you a better idea of how much you will pay.

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    Liberty Debt Relief Reviews

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    Page 2 Reviews 10 - 40
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 11, 2020

    I tried to pay off my 2 credit cards at each $200.00 per card per month. Made hardly a dent in my owing! I Gave Liberty Debt Relief a call and they help me to get things rolling. I paid them $200.00 a month! They kept in touch with me and I with them! In less than a year, They made a deal with my 2 credit cards and paid them off, I now make a monthly payment to them of $238.67 and be done in 5 years!! I finally see the end of the tunnel that I’ve been stuck in for so long.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: March 10, 2020

    I can't stress enough how much great service and customer service I have had from this company. My stress level has decreased by a lot. The customer service has been phenomenal. Couple of my debts have already been paid off. The low amount required payment a month meets my budget in every way and I couldn't be happier with choosing this company for my debt consolidation.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 4, 2020

    I liked the way Liberty sounded. They sounded like they would be able to help me out the quickest. The enrollment process went real good, and then they called and set up the client dashboard. It’s been a big help. Now, I’ve only been in it for two months, and I’ve got different companies that keep calling me, and the credit union work up my checking account. I also had a personal loan there, and they’re taking money out for payments they’re not supposed to be. They just did that today, so I gotta get that straightened out. But Liberty have answered any questions that I had when I would call them. So far, they’re great. My credit card payments went from about 1,100 a month down to 664. So that is a big help.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: March 3, 2020

    Adam was assigned to me and I'm on a four-year program. Two debts have been settled. Also, I like the email that I get to keep me informed.

    Be the first one to find this review helpful
    Customer increased Rating by 4 stars!
    Verified Reviewer Verified Buyer
    Original review: March 1, 2020

    Every month $200.00 is deducted from my bank account and whenever I call your company to ask a question no one answers the phone. I just get their voice mail. I leave my phone number and they have my e-mail info but still I never get a return call or an e-mail. Noah ** was the person I talked to about Liberty Debt Relief and he gave me his phone number if I had any questions when I joined Liberty debt relief but now I can't get in touch with him. It makes me concerned whether I should have gotten involved with this.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 1, 2020

    Praise to the Lord! First Settlement with First Premier Bank- I have been able to resolve any issue in a timely manner, I am grateful I am able to have have debt issues solved. The agents are doing their job. I appreciate the help. I thank them for the service, and and I hope they keep up the good work. Jesus loves you, I love you also. A friend in Jesus, Ron

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Feb. 11, 2020

    In just a couple months I've had my first settlement and my street over my debt has been lowered substantially. It's such a relief to know you have people on your side to help you get out of debt, that do an awesome job of getting you the best deal they can. Thank you.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Jan. 28, 2020

    I had a terrible experience with Liberty Debt Relief. The enrollment process went okay until they hit me with a bombshell by one of their agents. I was on the road driving, he called me and told me that we have two finance companies. My wife has one which is a personal loan, and I had one which was tied to a truck. I didn’t tell him to take the bill off, but he did.

    I talked with Jason, the guy with the other company that takes over the so many payments, and he just overrode my conversation by saying, “There’s nothing we could do because you told them to take it off.” But I did not tell them that. It wasn’t my account for me to tell the guy to take it off. I misunderstood him by saying that it was tied to my truck car payment, but it was not. One loan has only my wife's name on it and the other loan has both our names on it. So, he shouldn’t have taken it off. Now, they won’t negotiate that particular debt. The person is sweet, but because of flaws in the situation, they won't work with me nor try to solve the flaw. And that’s what I'm angry about. I'm dissatisfied with them.

    Liberty Debt Relief response

    Thank you for providing your feedback and letting us know about this issue, Reginald. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I personally looked into your file and see what may have happened. I would love to be able to assist you with this and will be reaching out shortly.

    Thank you,

    Liberty Debt Relief

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 10, 2020

    Enrolling with Liberty Debt Relief was easy, and they’re there to help so it was pretty easy. I just gave the rep all the information. They told me what information they needed and I gave it to them. I was able to email stuff. My payment plan is working so far. I'm satisfied.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 8, 2020

    When I looked up Liberty Debt Relief and read reviews on them, they seemed credible. A lot of the reviews were good and they had a good Better Busines Bureau rating. The enrollment process was straightforward and the debt consultants were very helpful. I enrolled in the debt relief program. I deposit money every month and when the account accrues enough money, they work with whoever to pay it off.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 6, 2019

    Liberty Debt Relief has been of utmost help in my issue with my debt. Only a few short months have passed and they have already settled with one credit card debt. I have been very pleased with the customer assistance and timely help with my debt problem. Each associate I have contacted has always been very helpful in every question I might have had. I would highly recommend Liberty to anyone with a debt issue.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 28, 2019

    As of right now i believe this was one of the best decisions I have made. The customer service is excellent and very helpful and one of debts is in the middle of being settled. I would surely recommend anyone in need of some debt relief to seriously consider this as an option.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 22, 2019

    Liberty Debt Relief is the best!!! They know what they are doing. I got my first settlement. Liberty makes it worry free, Liberty takes care of dealing with the credit card company so you don’t have to. I am glad that I chose Liberty and will recommend to anyone I know. Thank you Liberty????

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 29, 2019

    My father passed away and I was gonna sell my business ‘cause I didn't know what I was gonna do. I needed help with my credit card debts and I went with Liberty Debt Relief after getting something in the mail about help with my credit issues. Enrolling was easy I've had no problems with anybody I've talked to. So far, I wish the process would be a little bit quicker than what it has been. Still, everything has been going well and the reps whom I have been talking to have been really nice. Everything is handled accordingly. They've already settled a couple of debts for me.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 23, 2019

    I was looking for a debt consolidation loan and had been turned down. When I contacted Liberty, they didn't say no and leave me with no options. They assisted me with setting up a debt settlement plan that I could afford. I would highly recommend them.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 23, 2019

    This was a simple and easy process.... it worked out exactly like I expected it to. All debts were settled and things are moving right along as promised. I would recommend this to anyone who is needing to consolidate.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 23, 2019

    Freedom Debt Relief organized a plan to resolve my debt. They took over and managed while keeping me informed. The heavy burden was lifted off of me. The first settlement made me feel good. I didn't want to give up trying to resolve my debt. It felt good to have someone take over and guide me through.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 19, 2019

    I talked to Matthew at Liberty Debt Relief and he set me up with a dedicated account through which a certain amount of money goes every month. When Liberty gets enough money in there, they start negotiating with my creditors. Liberty lets me know ahead of time what they negotiated and they would able to take money from that account and pay creditors for how much they negotiated. Thus far, we've settled one debt but there are a couple more payments until that is taken care of.

    Customer service has been great too. Sometimes, I call and they're busy so I have to leave a message. Even so, the reps get back to me when they get a chance. Other people should give Liberty Debt Relief a shot. They cannot help 100% of people 100% of the time but their service is worth considering and checking out. Everything has been great for me and Matthew’s handled everything that he can so far. I recommend them.

    Be the first one to find this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2019

    They seem to be doing a good job, however there are things. When I mention the however part, there was a few things I didn't think of when starting this. The creditors included in my account keep raising the amounts due, but then when you get a settlement it looks at the different between current owed and what the settlement was, this is important as you will pay taxes on that difference. Which is inflated because of the late fees. Another thing is a couple of my settlement fees were extremely high, so I wonder if I am really saving anything?

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 9, 2019

    I was a little bit scared at the beginning of the program and they were very detail with information every time I called. They were there for me at the middle of the program. You get use to use your dashboard and you don't have to call as much. Everything is much faster and easier online once you know how the programs works. The only thing I will say is that the fees are a little too high in my opinion but other than that they help out and program works perfect.

    3 people found this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: July 10, 2019

    The workers are very helpful in answering questions and solving my problems. I felt the process was a little slow but I understood it took time to negotiate the settlements. They were thorough in providing me the info to change address and phone numbers to avoid collection calls from the debtors.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 9, 2019

    My experience has been very well. It has taken some time to get everything where it was needed but I was informed of this right from the start. Now that I was able to get a loan to combine all my finances and be able to get the ball rolling and credit cards settled it has helped a lot. It is nice to see the debt removed from 7 collectors to one and the process is made very easy with your company. Every step is straightforward and is shown step for step and if any concerns pop up customer service is Amazing with the help. It is very nice working with y’all to get all this debt settled and resolved. I would 100% recommend you all to anyone that is in debt and needs help resolving it.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 24, 2019

    Very positive experience so far. Everyone I have spoken to has been professional, courteous, and knowledgeable. I've received 2 settlements so far with a third on the way; I'm glad I went this route. I would recommend for anyone looking to get out of debt.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 24, 2019

    My experience it been really good, I been stress out about how to paid my bill until I contact Liberty Debt Relief. They explain every step and it was very simple, if I have questions I just contacted them and they answered me right away. Thank you so much for all your help.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 19, 2019

    Wow, The service I’ve received has been extraordinary easy and fast. I’m thankful to the employees that I’ve had the pleasure of working with, Very friendly, courteous and patient with making sure I understood each Process. Looking forward to finishing our Business. Think my life can continue. Thank you again.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: June 18, 2019

    It took three days to receive a call back after a message was left for me stating I was approved then only to find out I was not approved by Liberty and had to go through the process with another company. It was very upsetting.

    Liberty Debt Relief response

    Thank you for providing your feedback and letting us know about your experience, Jacqueline. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your brief interaction with us. We understand urgency is always a factor when working with finances and we apologize that we were not able to handle your file in a better timely manner. If there is anything we can help with in the future please reach out directly to one of our managers at (213)863-0786 and we'd be happy to help you out.

    Cheers,

    Liberty Debt Relief

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 13, 2019

    All my debts were paid fast and for less of the balance. I'm very satisfied. I would recommend friends and family members. This program took care of negotiations. All my legal debts were taken care of also. Less stress now that my debts are getting settled.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 12, 2019

    This Company has help a lot with my debt since they started working with me. I'm so grateful. I got the letter in the mail and call this company and I happily will recommend to people in debt like me. Thank you so much!

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: June 12, 2019

    They have settled my accounts in appropriate timing. Staff is equipped with knowledge and efficiency. It takes time but little by little my credit score is going up and accounts are being erased off my reports. I would refer them to friends and family. If you need help getting out they are the company that provides results.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 12, 2019

    Always have kept me well informed and when I had questions about what was the best way to go about another card debt I had, gave me good recommendations on the best way to move forward. Easy to get a hold of by phone and call back in a reasonable amount of time if I have to leave a message.

    Be the first one to find this review helpful
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    Liberty Debt Relief Company Information

    Company Name:
    Liberty Debt Relief
    Company Type:
    Private
    Year Founded:
    2013
    Address:
    333 City Blvd W Fl 17TH
    City:
    Orange
    State/Province:
    CA
    Postal Code:
    92868
    Country:
    United States
    Fax:
    (949) 835-0390
    Website:
    www.libertydebtrelief.com