How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Buyer's Choice Award Winner

Liberty Debt Relief Reviews

4,940,416reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Jana Lynch

About Liberty Debt Relief

Based in California, Liberty Debt Relief is a debt settlement company that helps consumers settle their unsecured debt for less than the full amount owed. It also offers help with private student loan debt and offers a debt consolidation program for clients who want to roll their debts into one manageable bill. It is an accredited member of the American Fair Credit Council (AFCC).

Visit libertydebtrelief.com
Pros
  • Available for private student loans
  • Free consultation
  • Accredited by AFCC
Cons
  • Not available in all states
  • High fees

Helpful Reviews

Columbia, MO
Verified purchase
Liberty charged me what my actual credit card account was, without interest. Everything they said they were gonna do, they did. Everything worked pretty good, except they haven't ...

Read more

Nashville, TN
Verified purchase
I was trying to pay off my debt and Liberty Debt Relief offered their debt consolidation program. I've been enrolled since august of last year and I'm paying down my debt. The onl...

Read more

What is Liberty Debt Relief?

Founded in 2013, Liberty Debt Relief helps clients get out of debt through debt settlement and debt consolidation. It does not work with secured debt (debt that is backed by collateral, such as mortgage debt or vehicle debt). The company offers services for private student loan debt, but it cannot help with federal student loans. It offers 24/7 support.

As a client, you will receive access to an online portal that allows you to track the progress of your account, as well as communicate with your debt specialist directly.

How does Liberty Debt Relief work?

The process for each service varies slightly, but every Liberty Debt Relief client must request a free assessment. This free assessment will evaluate which debt can be enrolled into services and which service is the best match for you. You should also receive more information about the service terms, too, including the cost and how long it will take.

Liberty Debt Relief products and services

Liberty Debt Relief offers two main services: debt settlement and debt consolidation. Requesting a free consultation can help you better understand how the company performs each of these services.

Debt settlement
Through debt settlement, Liberty Debt Relief will negotiate for a lower debt bill that you can pay off. Typically with debt settlement, you stop paying debtors and instead send the money to a specialized savings account that your debt settlement company can use to negotiate debt payoff.
Debt consolidation
Debt consolidation allows individuals to combine all of their debts into one monthly bill. Unlike debt settlement, you don’t reduce the amount of debt you owe; instead, you take out an easier-to-manage loan to pay off various debts. Liberty Debt Relief says that it provides this service, but it does not mention if it works with a third-party lender or what the loan repayment terms are.

Liberty Debt Relief fees

Exact fees with Liberty Debt Relief vary depending on your debt situation. Liberty Debt Relief does not charge any fees upfront. The company charges up to 29% of the debt to be collected after a debt is settled, and fees can vary depending on your state. The company does not publish its fees for debt consolidation.

Liberty Debt Relief FAQ

Does Liberty Debt Relief have a money-back guarantee?

Liberty Debt Relief does not guarantee its services or offer a money-back guarantee.

Will using Liberty Debt Relief hurt my credit score?

If you use the debt settlement program, it can hurt your credit score, since debt settlement usually requires clients to stop paying creditors. Debt consolidation generally has significantly less impact on your credit because you pay off debts using a loan.

Still have questions?

Is Liberty Debt Relief legit?

Liberty Debt Relief is a legitimate company and is an accredited member of the AFCC, which sets professional standards for its members. You can start by contacting the company for a free debt relief consultation and find out if you’re eligible for its services.

Liberty Debt Relief Reviews

Filter by Rating

  • (172)
  • (64)
  • (30)
  • (10)
  • (20)

Popular Mentions

    How do I know I can trust these reviews about Liberty Debt Relief?
    • 4,940,416 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Liberty Debt Relief?
    • 4,940,416 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBillingRatesFollow-Through

    Reviewed July 30, 2026

    I found Liberty Debt Relief on Facebook, and I contacted them. They have been really good. I've liked all of the stuff that they've done for me. It's been really gratifying to be with them. I had some credit card issues, and I was trying to get that resolved. I didn't wanna file bankruptcy, so that's why I contacted them. I've made all my payments every month religiously. If I need to reschedule a payment, I could always call them. It worked out fine. Liberty would notify me if something was getting ready to change, but the monthly payment never changed. There was one time that Liberty called me and asked me if I could adjust it to a higher rate. I told them I could not, and then the attorney called me.

    When the attorney got involved in it, he sent me the letter and it's been three weeks ago that I had to sign and send it back to him. It threw me off a little bit, and I'm still a little bit concerned about it. But I called one of the Liberty agents, and we talked about it. He told me to just keep paying what I was paying. He said, “By January, it'll be over with.” So, I hope that’s what works out.

    Customer service has always been very helpful. There were no ill feelings. It was always yes and no answers, and that was fine with me. Liberty has done what they said they were gonna do, and I’ve done what I said I was gonna do. It took a lot of burden off of me. I was fine with paying my debt to Liberty because they were gonna handle it for me. So, I had no problems. When I first signed up with Liberty, they told me it was gonna be a two-year process, and it has been. They have been fair with me, and I've been fair with them.

    Thanks for your vote!
    Liberty Debt Relief
    Response from Liberty Debt Relief

    Thank you for sharing your experience.

    Not sure how to choose?

    Get buying tips about Debt Settlement delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServiceSales & MarketingPriceOnline & AppStaffBillingEase of Use

      Reviewed July 25, 2026

      I wanted to clear my debt and have a better future, and I was looking online for options. I looked at Liberty Debt Relief’s site and they gave me a call one day. I also looked at reviews from other people and on Reddit, and Liberty seemed very legit, and people seemed to get good results from them. The spokesperson I spoke with was very nice, which made me lean toward dealing with Liberty.

      My consultant was very nice and understanding. He gave good answers to any questions I asked. He was good at explaining everything from the documentation to the process. He let me know not to be stressed about everything that was going on. There would be an impact on my credit, but it was for the better in the future. Liberty worked with me very reasonably on my payment plan. Without them, I would be paying over $200 more. They brought my payment down by about $200, and now I'm able to do the little things I want to do in life without worrying so much about money.

      The service has been good so far. Anytime I get a settlement, I receive immediate text messages explaining the process and what they're paying based on what I pay monthly. I also have the app, which is fairly easy to use and makes it easier for me to understand the process. Overall, I've had a good experience, and I'm excited for the future.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceRefunds & PayoutsStaffBilling

      Reviewed July 10, 2026

      My experience with Liberty Debt Relief has been great. Everything that they have said to me has been true. Communication has been 100%. Any time I've had questions, I've called. The online portal has pretty much shown me any information I needed to know as far as how much I paid and what it went towards and the whole nine.

      The program took a lot of weight off my shoulders. Instead of trying to come up with thousands of dollars every month to pay off payments on my cards, I was able to do it in one payment to one place and not have a bunch of calls and not have to deal with a bunch of different accounts. And that was the main thing for me right there. Instead of dealing with seven accounts, it was one account taking care of those other accounts. It made things a whole lot easier. And the biggest benefit was being able to take care of stuff a lot quicker. I was able to put money back and save money. They also have clear-cut and straight-to-the-point communication. Any time I called, they answered. And then whatever I called about, once they answered it, I also was able to have them email me exactly what we talked about. That way, just in case I needed something to reference from, I had that.

      I also did the legal side, whereas if anything happened while I was going through the program, all I had to do was get the paperwork to them, and then they would take care of it on their end as far as lawyers. They took a chance and helped me get to where I was trying to get to. And sometimes that's all we need: just a chance.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceStaffBilling

      Reviewed June 25, 2026

      I bought a brand-new construction home two years ago, so I racked up debt faster than I knew I was racking up. So I was having a hard time keeping up with the bill payments, and that's when Liberty came. I saw them on Instagram and decided to see what they have to offer, and it's been great. When I first signed up, the rep I was speaking with was very relatable. It's been a positive experience from the beginning to now. Liberty Debt Relief has been very communicative in letting me know what's going on with my account. So I appreciate it. They give me calls all the time and are very supportive. They’ve settled one or two debts, so I’m very happy about that. They were little ones and it’s going to take some time for the bigger ones. But they've been working diligently.

      If you have an immense amount of debt that you can't get paid off on your own, you should take advantage of this program. I pay 281 a month, which is something I can do and it takes the stress out of my life. With people calling and asking where my payment is, Liberty just takes over all that and it's been very rewarding. The biggest relief is in knowing that I'm in good hands with people who are going to help me get my debt paid off to get my credit score better.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      StaffBilling

      Reviewed May 21, 2026

      Liberty Debt Relief sent me a letter through the mail and I decided to go with them. The enrollment process was easy and took 30 minutes or probably less than that. Andrew, the rep, did good on explaining everything, and the way he explained things to me was very open, and it made me feel more confident about it. It seems like Liberty has been doing it for a while, since they got it locked down on the way they explain things and the way they work. It seemed they already had all the info, which is probably why they sent me the letter. The way they helped out, I’m hoping that I don't have to use them again. It's not a good feeling, but it is good to know that there are companies out there that are like Liberty, helping out people who need help paying off their bills.

      I would highly recommend Liberty. It'll help out because they'll eliminate all those small payments that are all across, and just bundle them up together. And on top of that, you end up paying less than with all these other scattered payments across the board. I reached out to Liberty so I could get help in being able to budget myself, and for them to help me with those payments and lower the payments. And they did a good job on that. Fees-wise, they got me down low on there.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceTechStaffBilling

      Reviewed Aug. 12, 2026

      I sought Liberty Debt Relief’s services to see if they could lower the bills for OneMain Financial. At first, it was difficult because when I called, it was another company that was dealing with Liberty. So, I was getting the runaround from them and it didn’t make sense. But with Liberty, it all makes sense. Working with the rep was easy. He explained how they was gonna lower the debt and how long it would take. It happened within a couple of weeks. I just started with the program and it will run for probably two years. My experience with Liberty was good. But the third parties they deal with have to be trained more because when I tried to speak with them about Liberty, it was just like pushing me into the program without giving me extensive knowledge about the company.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceBilling

      Reviewed July 31, 2026

      Liberty Debt Relief has done a good job during my enrollment process. I was impressed that they were working with me. Usually, I keep track of my progress by a phone call. With the program, I got my bills consolidated. Liberty is easy to work with.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Staff

      Reviewed July 29, 2026

      Everything's always been fantastic with Liberty Debt Relief. They got good reviews so we chose to go with them. The application process was very simple. They've been absolutely amazing. They're always very responsive and understanding.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      We appreciate you sharing your positive experience with Liberty Debt Relief! It's fantastic to hear that our team’s responsiveness and understanding have been beneficial to you. Thank you for choosing us, and we're here to ensure everything continues smoothly for you.

      Verified purchase
      Staff

      Reviewed July 28, 2026

      I saw the reviews for Liberty Debt Relief and thought they would work out for me. The enrollment process was smooth and easy. The rep explained everything that I needed to know. I've worked with a couple of reps and they were informative and helped me out without any hassles. The quality of service was excellent and everything’s been good. People asking about Liberty should go for it because it seems to be helping so far.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      StaffBilling

      Reviewed July 16, 2026

      So far, Liberty Debt Relief has been okay. They are paying off our credit cards. They have really good customer support. Working with them helps bring bills down a little bit and into one lump sum. Everything is a one lump sum and we don't have to worry about a bunch of payments with just one payment.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceContract & TermsPunctuality & SpeedStaffLoan Process

      Reviewed July 15, 2026

      The enrollment experience with Liberty Debt Relief is okay. When it comes to a lot of talking and my business over the phone, sometimes it depends on my day. If I'm not in the mood, I don't want to go through all the red tape and the rigmarole. So, they were good. I went with them, so they had to be all right. They're good and direct to the point. I thought I was getting a loan and they would send me the money to pay off the loans myself, like it would be a personal debt consolidated loan. But they told me they were a company to help you get them paid off. You pay them, and they help settle the accounts.

      They had maybe settled two or three debts already and they said I didn’t have to pay. They had made agreement. They haven't paid them all, at least making some agreements so they can stop paying them more. They move fast, because I haven't even been with them for six months. I get good results in a timely manner. I'm satisfied.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceRates

      Reviewed July 14, 2026

      I saw Liberty online and they offered to get my finances in order. I'm in a three and a half years program with them, and I'm still doing it. My experience has been good. I'm still getting calls from my creditors, which is not cool. They told me that I'll get recalls and my credit will take a hit, and that I'll need to just let it go and it's gonna take a hit for a year, which is fine. They told me that after that, it'll jump high up. Right now, their follow-up is a little offline. So, they need to be more engaged. Other than that, for the amount of money they are saving me, I'd rate them a 5.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      StaffBilling

      Reviewed July 13, 2026

      The people that I talked with at Liberty Debt Relief made me feel secure about the program. It went pretty smoothly with setting up everything. I was pleased with the young lady who started me with the program. I've got about four creditors that already received proposals and agreed. The payment plan is pretty good. It’d be nice if I could skip a payment again. That would help me catch up on a couple of things. But I'm satisfied with the program. It's been a very good experience so far, and things are moving along pretty well. Even my credit score went up a little bit. Although I still have some time with the program, I'm still pleased. I know it takes time to pay off creditors. I'm happy with the service so far. I'm glad I joined the program.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer Service

      Reviewed July 12, 2026

      I’ve been with Liberty for six to eight months now. Their customer service has been good, and they’re good people to work with.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Billing

      Reviewed July 11, 2026

      When I decided with what I was gonna do, Liberty Debt Relief was the first one I came across. The enrollment process went well. The service has been good so far. I'm just a little disappointed. They didn't get a little better deal. I feel like some of the settlements we're considering are not as great as I had hoped they'd be. The program has been redone a few times, which I wasn't expecting because of the deals that we made, so the monthly payment has increased.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      PricePunctuality & SpeedStaffRates

      Reviewed July 9, 2026

      I was a little iffy on starting with Liberty Debt Relief. I was wanting to know all the pros and the cons and how it was going to work. I hesitated in the beginning but because they explained everything, it made it a little bit easier. They walked me through it and I liked how straightforward they were as far as what's going to be done and how they are going to take care of my debt. I'll be able to check on it and not just have it up in the air. I have the portal to show me what's being taken care of. The other companies I talked to weren't explaining it right, but the rep with Liberty worked pretty good. He answered the majority of the questions that I asked pretty quickly. It was a quick and easy experience, and the pricing was good as well.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceStaffBilling

      Reviewed July 2, 2026

      I Needed to switch bill dates due to disability payments being delayed. I’m happy to say I was helped in a timely manner even though I called 2 days before bill. Staff very friendly and helpful. Thank You Team!!!

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Staff

      Reviewed July 2, 2026

      Very effective and efficient and very helpful, highly recommend, I love working with all the associates here.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Staff

      Reviewed July 2, 2026

      The agents was helpful and was able to informed me where to begin monitoring my account since I’m a first time loaner. Tho it took 5 months for me to see the action taken by your company.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Punctuality & SpeedStaffBillingLoan Process

      Reviewed July 2, 2026

      It's just okay. It's helping me pay off my loan and that's it. Was also told I'd qualify for a loan by making on time payments for a year to help speed up paying off my credit card debt but nothing. It is what is. My business with debt relief will be be paid off in 1 more year so. It's whatever.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience. We understand that you have concerns and appreciate the opportunity to hear them. If you have any questions about your program or would like to discuss your account in more detail, please don't hesitate to reach out. Our team is here to help and support you throughout your program.

      Verified purchase
      Customer ServiceStaff

      Reviewed June 28, 2026

      The setup was easily handled over the phone. I am happy with the helpful and pleasant customer service. I am satisfied with how my experience is going. Almost one year completed and only one year to go. Thank you.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServicePunctuality & SpeedStaffTransparency

      Reviewed June 28, 2026

      Liberty's reps call me for updates when they've been able to reach a settlement. They inform me that they sent me a text and that I need to press yes to confirm. I also had to call them twice for questions and clarifications, and they have really been able to give me information that I can understand and are easy to digest. At this point, almost all of my creditors have settled. I might be waiting on one more, but for the most part, everyone is reaching a settlement. If any of my friends needed help with any kind of debt settlement or relief, I would recommend these guys. Their customer service has been fantastic.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServicePunctuality & SpeedBilling

      Reviewed June 27, 2026

      I can’t leave an accurate review as I haven’t been in the program long enough to see any negotiations and/or bills paid. I can say that Liberty has a quick response time which is reassuring. So far so good as far as I can tell.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      PriceStaffTransparency

      Reviewed June 27, 2026

      Liberty has been very helpful. I wish they would have been more transparent about the whole process because now I know they're not gonna take over my debt up until three or six months from now once I get a charge up on every single card and they can buy the debt for pennies on the dollar. So, I might just cancel the whole thing because that's gonna ruin my credit for years to come, as opposed to for a shorter time. That was the only part that was not explained to me. I should have known. I sell cars, and I'm tapped in how the finance world works. So, I should have known. I was stupid. But they know their craft.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceStaffBillingLoan Process

      Reviewed June 26, 2026

      The man that I talked to from the very beginning made me feel comfortable with Liberty Debt Relief's program. They are a reputable company. After I signed up, the phone calls all went away. I pay them $300 a month and last couple months have been hard. I have called Liberty Debt Relief, and they have been letting me split the payment up $150 on one date and $150 on another date. That has helped me and I've appreciated that. I am at a little over 40%, and the estimated completion date is September of 2028. However, at one point, somebody from Liberty Debt Relief had called me and said they have a company that loans the money to pay off the program, and I would just continue paying Liberty Debt Relief for $300 a month. But the loan place had called me and denied me. I felt I was let down. I went through getting all of my information to those people for nothing.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience and for your thoughtful feedback. We are so glad to hear that your specialist made you feel comfortable from the very beginning and that our team has been able to work with you by splitting your monthly payments during a difficult time. We know how much that flexibility can help, and we appreciate you trusting us throughout your journey.

      We are also sorry to hear about your experience with the loan option. We understand how disappointing it must have been to go through the application process only to be denied. Loan approvals are determined by the lending partner based on their eligibility requirements, so unfortunately we are not able to guarantee approval. Even so, we understand why the experience felt discouraging, and we appreciate you sharing that feedback with us.

      Thank you again for being a part of the program. We are committed to supporting you as you continue making progress toward your goal, and we look forward to helping you reach the finish line.

      Verified purchase
      StaffBillingRates

      Reviewed June 24, 2026

      The percentage rates have gone to the moon. It was just too much. The companies have to get into my account to withdraw. I just send the one-time payment and Liberty takes care of it. I'm really pleased.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceStaffBilling

      Reviewed June 19, 2026

      When I first started with Liberty Debt Relief, I had a different View about the whole program. I was concerned, cause I couldn't make my monthly payments anymore. I am a person who always made my payments earlier and I always paid more than the minimum payment. Every time I called, I always had someone explaining it to me, so I realized after a few months, that the debt relief program, was a big help and I already got one settlement. I would recommend it anytime!

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceStaffBilling

      Reviewed June 16, 2026

      I have asked them to close my account repeatedly and asked for proof of termination of my account. I was told I was going to have an agent call me within the next 24-48 hours on three separate occasions days apart. It has been two weeks and I am not certain if they have terminated my account as was requested. I asked them to do a full pay off to my debtors and they agreed no money was to be taken out until they reached pay off negotiations and yet I had emails reminding me I had a payment coming. I asked for a stop pay in which they did but then they redid a payment so I told them I no longer authorize any further ACHs or debits. I let them know I was recording our conversations as well (which I did) and nothing better come out of my account. So far they have not tried to pull any further but my payments are paused and no one has verified my account is terminated as requested.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your feedback. We understand the importance of receiving timely updates and clear communication regarding account status requests.

      Our records indicate that your request to cancel your account was received and processed on June 17, 2026, the day following your cancellation request. We recognize that questions regarding account status, communications, and payment activity can be concerning, and we appreciate the opportunity to clarify those matters.

      If you have any remaining questions regarding your account status or would like additional documentation related to your account, we encourage you to contact our Client Services team directly. We are committed to reviewing your concerns and providing any available information to help address your questions.

      Thank you for your feedback.

      Verified purchase
      Customer ServiceRefunds & PayoutsStaffBilling

      Reviewed June 16, 2026

      Communication is awful and a couple weeks ago I expressed I want to cancel my account and get my refund. I was responded to by Cody who said payments have been paused and a rep would be in contact with me. Since then, not one peep. I’ve sent numerous emails and get zero response.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief
      Thank you for sharing your feedback. We understand how important timely communication is, especially when you have questions regarding your account and requests that require follow up.
      Our goal is to provide clear and responsive service, and we appreciate you bringing your experience to our attention. We encourage you to contact our Client Services team directly so we can review your account, address your concerns, and provide an update regarding the status of your requests.

      We value your feedback and welcome the opportunity to assist further.

      Verified purchase
      Punctuality & SpeedStaffBilling

      Reviewed June 16, 2026

      Liberty Debt Relief program has been a nice experience for me, since I signed up a year or so ago, I'm very amaze how quick and easy the plan has worked. One of the credit cards has already been paid off, thanks Liberty.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

      Verified purchase
      Customer ServiceStaff

      Reviewed June 15, 2026

      I have spoken with several representatives and asked when things would be settled and they never have a definitive answer. I have been doing this since October 2025 and nothing has happened yet? I am dealing with a lot of phone calls from my creditors and I don’t have any answers for them. I am very frustrated with this program!

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief
      Thank you for sharing your feedback. We understand that navigating financial challenges can be stressful, and uncertainty regarding timelines can add to that frustration.
      Every client's situation is unique, and the timing of account progress can vary based on several factors. While we cannot guarantee specific outcomes or timelines, we recognize the importance of keeping clients informed throughout the process.

      We encourage you to contact our Client Services team directly so we can review your account, discuss any available updates, and answer your questions regarding your program. We appreciate your feedback and the opportunity to address your concerns.

      Verified purchase
      Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaffBillingHonesty & Transparency

      Reviewed June 14, 2026

      Hello, I would like to start by saying that over seven months ago, I was told you would take over my debt and that, in return, I would make payments to you—payments not much different from what I would be paying once the original debt was settled. As I mentioned, seven months have passed—the timeframe you gave me for clearing the debts—yet I am still receiving emails stating the debts remain outstanding. You keep telling me you are working on it, but honestly, I see no progress whatsoever. As far as I am concerned, you are in breach of the contract; you are punctual when it comes to collecting payments, but not when it comes to the actual service I hired you for. I would not recommend you to anyone. I'm giving them one star because they don't allow anything less.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for taking the time to share your feedback. We are sorry to hear that your experience has been frustrating and has not met your expectations.

      We understand how important it is to see progress and receive clear communication regarding the status of your enrolled accounts. We also recognize that waiting for resolutions can be challenging, particularly when the timeline does not align with what you anticipated.

      Debt resolution timelines can vary based on a number of factors, including creditor participation, account status, and available funds. As a result, progress may differ from one account to another and from one client to another. We understand, however, that this does not lessen your concerns regarding the pace of progress and ongoing communications.

      We appreciate you sharing your perspective regarding account updates and service expectations. Client feedback is valuable and helps us identify opportunities to improve the overall experience we provide.

      Thank you again for taking the time to leave a review. We wish you the best moving forward.

      Verified purchase
      Customer ServicePunctuality & SpeedOnline & AppStaffEase of Use

      Reviewed June 14, 2026

      Joined in January and have gotten a settlement on one of the debts quickly. However; a credit union that is stating they haven’t heard from Liberty has turned us over to all bureaus and is threatening legal action. We feel like you could send a little something to both debtors to keep them satisfied. That is the only problem I see. Except the website is not user friendly. Cannot see at a click all that is important.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience and feedback. We are pleased to hear that a settlement was reached on one of your enrolled accounts early in your program.

      We understand your concerns regarding communications from a creditor and how stressful it can be to receive collection notices or threats of legal action while working through the debt resolution process. We encourage clients to promptly share any creditor correspondence they receive so their account team can review the information and provide guidance based on their specific situation.

      We also appreciate your feedback regarding the client portal experience. We understand the importance of having easy access to account information and updates, and comments like yours help us identify opportunities to improve the tools and resources available to our clients.

      Thank you for taking the time to share your perspective. We appreciate the opportunity to support you on your financial journey and value your feedback.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed June 14, 2026

      Liberty Debt Relief respond to my calls and emails quickly. They have helped me with my debt. I no longer receive calls from debt collectors. I have been very satisfied with the service they have provided.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your positive experience with Liberty Debt Relief. We're thrilled to have assisted you in managing your debt and are pleased that our prompt responses contributed to your satisfaction. If there's anything more we can do for you, please reach out.

      Verified purchase
      Customer ServiceTechStaff

      Reviewed June 14, 2026

      I was promised a walkthrough and guidance when I signed the contract but I can rarely get ahold of the agent I made the deal with. It’s been 5 months of paying LDR and still nothing has been resolved. The credit companies continue not only calling me and emailing me daily but have extended to reaching out to my family members. I see absolutely no progress in this journey.. almost makes me feel I should have just dealt with the creditors myself because I don’t feel I’m being assisted at all.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for taking the time to share your experience. We are sorry to hear that you feel unsupported and that your experience has not met your expectations.

      We understand how frustrating it can be when communication does not occur as frequently as expected and when creditor contact continues while you are enrolled in a debt resolution program. We also recognize the importance of having access to knowledgeable support and clear guidance throughout the process.

      Settlement timelines can vary based on a number of factors, including creditor participation, account status, and the funds available for negotiations. However, we understand that seeing limited progress after several months can be discouraging, particularly when you are continuing to receive communications from creditors.

      We appreciate your feedback regarding accessibility, communication, and overall program support. Input from clients helps us identify opportunities to improve the experience we provide and better address client concerns throughout their journey.

      Thank you again for sharing your perspective. We wish you the very best as you continue working toward your financial goals.

      Verified purchase
      Customer ServicePunctuality & SpeedStaffBillingRates

      Reviewed June 14, 2026

      So I'm not super satisfied with this at this moment in time. It was explained to me that I would pay Liberty Debt Relief and all of my accounts would go to zero. We discussed this they walked me through the process and how it would go. I have never missed a payment on any of my accounts, I simply had a bit more than wanted to on my cards and was gaining a bit more in interest than I anticipated. But I always made at least the minimum payment on time, most of the time I paid early.

      Now I have paid this company to help me and because of that I did not have the money to pay the cards and Liberty Debt Relief. It was my understanding that the balances would go to zero as soon as I began the program. This is what was explained to me. I have paid them and now none of my cards got paid, the balances continue to grow. And now I am beginning to get contacted by these accounts saying they've not received payment. I contacted the person they told me was my personal contact throughout this process. I was told I could call or text the number he gave me anytime. I reached out with my concerns and have not heard back.

      This feels like a took the money and ran situation, and I'm praying that's not the case. I am on a fixed income with SSD and am just doing my best to pay everything down. I'm hoping that they are going to do the right thing and do what they explained to me they would do. However, at this time I feel I have no choice but to say it's not been the service that was explained to me, when I signed up.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for taking the time to share your experience. We are sorry to hear that you are feeling disappointed and uncertain about the progress of your program.

      We understand how concerning it can be to receive communications from creditors and see account balances continue to change when your expectations for the program differ from your current experience. We also recognize the importance of timely communication and being able to reach a member of your support team when questions arise.

      Debt resolution programs involve a process that can vary based on individual circumstances, creditor participation, and account status. Because each situation is unique, progress and timelines may differ from one client to another. We understand, however, that this can be frustrating when expectations and outcomes do not appear aligned.

      We appreciate your feedback regarding communication, program understanding, and account support. Comments like yours help us evaluate opportunities to improve the client experience and ensure clients feel informed throughout their journey.

      Thank you again for sharing your concerns. We wish you the very best as you continue working toward your financial goals.

      Verified purchase
      StaffTransparency

      Reviewed June 13, 2026

      Liberty Debt Relief has been a great experience. They are friendly, informative, and reassuring. They always keep me updated on the progress of the program. They went over each step of the program in detail and even gave me financial advice which I appreciated. I would definitely recommend this program to my friends and family. Liberty debt relief was an easy and smooth process.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you so much for sharing your experience!

      Verified purchase
      Billing

      Reviewed June 13, 2026

      One of the most annoying things with Liberty is that after you get a settlement offer they want you to pay a large amount of money upfront or they want to increase your payment for the next six months. Most people can’t afford this and is probably the reason they consolidated in the first place.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your feedback. We understand how frustrating it can be when settlement funding requirements create additional financial pressure, particularly when you are already working to address existing debt obligations.

      We recognize that affordability is an important consideration for clients throughout the debt resolution process. Settlement opportunities can vary based on creditor requirements and individual account circumstances, and funding needs may differ from one settlement to another.

      We appreciate you taking the time to share your perspective regarding payment expectations and program affordability. Feedback like yours helps us better understand the client experience and identify opportunities for improvement.

      Thank you again for sharing your thoughts. We value your feedback and wish you continued success on your journey toward financial freedom.

      Verified purchase
      Staff

      Reviewed June 13, 2026

      Liberty Debt Relief has met my expectations in my case. Helping me take care of debt that had gotten out of hand. They let me know when a company is paid off and any other situation needed to be taken care of. They are very professional.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you so much for sharing your experience!

      Verified purchase
      Customer ServicePriceOnline & AppBilling

      Reviewed June 13, 2026

      I've had two settlements in the first 6 months. Making my payments. It's a bit unnerving to keep getting calls from collection but worth the results. Information is clear, and support available. Website is easy to follow results and gives n you many options. Thank you Liberty Debt.

      Thanks for your vote!
      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you so much for sharing your experience!

      Loading more reviews...

      Liberty Debt Relief Company Information

      Company Name:
      Liberty Debt Relief
      Company Type:
      Private
      Year Founded:
      2013
      Address:
      333 City Blvd W Fl 17TH
      City:
      Orange
      State/Province:
      CA
      Postal Code:
      92868
      Country:
      United States
      Fax:
      (949) 835-0390
      Website:
      libertydebtrelief.com