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Liberty Debt Relief Reviews

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About Liberty Debt Relief

Based in California, Liberty Debt Relief is a debt settlement company that helps consumers settle their unsecured debt for less than the full amount owed. It also offers help with private student loan debt and offers a debt consolidation program for clients who want to roll their debts into one manageable bill. It is an accredited member of the American Fair Credit Council (AFCC).

Pros
  • Available for private student loans
  • Free consultation
  • Accredited by AFCC
Cons
  • Not available in all states
  • High fees

Helpful Reviews

Los Baños, CA
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“Liberty Debt Relief has helped me in so many ways to get me out of the debt I was in. I would definitely recommend them to anyone looking to get out of debt. Customer service is ...

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Canyon Country, CA
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“Liberty was easy to talk with and they made me feel very comfortable. Everything went really smoothly during the enrollment. … They have an online dashboard that I can look up an...

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What is Liberty Debt Relief?

Founded in 2013, Liberty Debt Relief helps clients get out of debt through debt settlement and debt consolidation. It does not work with secured debt (debt that is backed by collateral, such as mortgage debt or vehicle debt). The company offers services for private student loan debt, but it cannot help with federal student loans. It offers 24/7 support.

As a client, you will receive access to an online portal that allows you to track the progress of your account, as well as communicate with your debt specialist directly.

How does Liberty Debt Relief work?

The process for each service varies slightly, but every Liberty Debt Relief client must request a free assessment. This free assessment will evaluate which debt can be enrolled into services and which service is the best match for you. You should also receive more information about the service terms, too, including the cost and how long it will take.

Liberty Debt Relief products and services

Liberty Debt Relief offers two main services: debt settlement and debt consolidation. Requesting a free consultation can help you better understand how the company performs each of these services.

Debt settlement
Through debt settlement, Liberty Debt Relief will negotiate for a lower debt bill that you can pay off. Typically with debt settlement, you stop paying debtors and instead send the money to a specialized savings account that your debt settlement company can use to negotiate debt payoff.
Debt consolidation
Debt consolidation allows individuals to combine all of their debts into one monthly bill. Unlike debt settlement, you don’t reduce the amount of debt you owe; instead, you take out an easier-to-manage loan to pay off various debts. Liberty Debt Relief says that it provides this service, but it does not mention if it works with a third-party lender or what the loan repayment terms are.

Liberty Debt Relief fees

Exact fees with Liberty Debt Relief vary depending on your debt situation. Liberty Debt Relief does not charge any fees upfront. The company charges up to 29% of the debt to be collected after a debt is settled, and fees can vary depending on your state. The company does not publish its fees for debt consolidation.

Liberty Debt Relief FAQ

Does Liberty Debt Relief have a money-back guarantee?

Liberty Debt Relief does not guarantee its services or offer a money-back guarantee.

Will using Liberty Debt Relief hurt my credit score?

If you use the debt settlement program, it can hurt your credit score, since debt settlement usually requires clients to stop paying creditors. Debt consolidation generally has significantly less impact on your credit because you pay off debts using a loan.

Still have questions?

Is Liberty Debt Relief legit?

Liberty Debt Relief is a legitimate company and is an accredited member of the AFCC, which sets professional standards for its members. You can start by contacting the company for a free debt relief consultation and find out if you’re eligible for its services.

Liberty Debt Relief Reviews

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    How do I know I can trust these reviews about Liberty Debt Relief?
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    Reviewed April 11, 2026

    When I looked Liberty Debt Relief up, they seemed to have a really good reputation. I've been getting a lot of mailers and most of them seem like places with really bad reputations. They're gonna do a debt relief program, but then they're gonna bait and switch you into a loan that they service. But when I talked to the gentleman at Liberty, I had a lot of questions, and all of his answers were good so I went ahead and tried them out for their debt relief program, where I stop paying my creditors while they negotiate. They start negotiating once I have enough money in my dedicated account so that there is money to negotiate with.

    I had tried the same program in the past but the place that I was using bait-and-switched me into a super-high interest loan. I was really unhappy with that. Now, I'm using Liberty to help negotiate myself out of that super-high interest loan from the previous debt relief place. The rep seemed very willing to give me information. They were knowledgeable and really patient. It sounded like an honest, friendly conversation as opposed to talking to a used car salesman. So far, they've been extremely quick to respond to any kind of question, which is surprising. When I sent a customer service question, I thought it would take couple of days to get an email but in five minutes, they sent me the answer.

    I'm still skeptical and I don't know if it's gonna work, but so far, Liberty has been really good. I would recommend them. I believe that they have good intentions and that it's a good program. The price is good as well. It's better than the other programs that I have researched. If it works, it is going to get me out of debt in probably half the amount of time as the program I was previously using. It's also freeing up a lot of my income because I'm having to pay a lot less towards the dedicated account. Before, I was locked up into a high interest loan, and it was tremendously hard to keep up with it. Liberty is relieving a lot of stress and giving me more opportunities to do other things.

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      Reviewed March 19, 2026

      I got a loan opportunity in the mail. When I reviewed Liberty Debt Relief, I thought, "Okay, I'll go ahead and do this." I called in and Liberty talked to me for half an hour before I agreed to do this. I didn't feel pressured in any way. It was a decision I came to to go this route. The young man was informative, very polite and clear on the phone. We went through some of the credit accounts I had. I got five of them on and I was going to call in and put some more on, just empty everything onto it. It was painless. I've had people tell me, "You could have gone this way or that way," but I'm committed to making my $363 monthly payment. They've been doing a good job negotiating on my behalf and getting these things paid off.

      It's everything that they said it would be and the service is good. They were honest about what they offered, how long it would take, what the payments would be. There's a little app that I can make sure my payments are going to be applied. I can see how the payments are being adjudicated. Someone's always on the other side of the line and I know where I stand at any particular time. I have another 12 months of payments and a few more to tack on with this other stuff.

      They have a good, well thought-out system to talk to people. In modern times, it's very frustrating to not be able to talk to a human being who knows what's going on. If I make a call in to talk to somebody, they all can just look up my case, talk about it, give me answers quickly, give me to somebody else if they didn't have an answer. I'm glad I went with Liberty Debt Relief and not some fly-by-night place where I couldn't talk to a human for two years. They sent me a loan paper to get me to do this. But how would I have known about it without that? So I guess they found a good marketing plan. Other than that, everything has been positive. I'm happy overall. I would recommend them.

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      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

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      Reviewed March 8, 2026

      I received letters from Liberty Debt Relief prior to me deciding to ask for help. I made good money, so I've been paying my debt. All of a sudden, I couldn't. I had to ask for a loan. They guided me to Liberty. I ended up talking to somebody from Liberty and they said, "This is what we're going to be able to do for you so you can pay your debt." We did everything over the phone and the rep sent me stuff to my email. I signed and returned it. We made a payment agreement for the next 48 months, and I've been doing that monthly. Everything was easy.

      Liberty told me, "We're going to talk to the people that you owe, the credit cards and stuff. And for the moment, you're going to be making this monthly payment to us, and we'll take care of it." They've been sending me by email, for example, "Okay, we already made an agreement with this card and it's going to be this much." And they would send me another one. They're the ones dealing with the creditors so I don't have to. I'm not sure how it works, but it helps me. Also, every time I talk to somebody over the phone to ask questions, everybody has been nice and professional and they always answer my questions. Very good service.

      I hope the economy gets back so I can make more money to be able to pay everything off. The person that I talked to said, "You're going to make this minimum payment to us and we'll take care of it. But if you start making more money, you can always make a higher payment." I would like to do that, to pay off everything as soon as possible. For the moment, I've been paying the minimum.

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      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

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      Reviewed March 7, 2026

      I received mail from Liberty at a time when I was seeking financial freedom. I looked at their reviews and they were good. I spoke to the reps on the phone before I made a decision and they were very informative. So I decided to go with Liberty. I've spoken to a few people and they answered all my questions but there was one person in particular who reached out and texted me whenever I had concerns. I had three accounts and Liberty settled with two of my creditors in about seven months. One is still pending and I haven’t heard back, and it seems like they’ve closed that case, so I need to reach out to them.

      The payments are longer than I expected. One payment plan is about two years, and another is about 36 months. I didn’t think the payments would be that long for the amount. A small amount is going toward it each month for a long time, which I didn’t understand, and I’m still waiting for clarity. I’m also not sure how much their total fee is or how to fully read the agreement, so I plan to reach out to them. Overall, it’s a good experience. The only thing is that the payments last too long. I was reviewing the information and one of the questions I have is what they're charging in total. I'm a little bit unsure of how to read the agreement that they sent, which is what I'm going to reach out to them about.

      In the grand scheme of things, seeing how long it’s taking and having to pay for about two years, I probably could have paid it off sooner on my own. But maybe not because the payments were really high. It was very helpful to go through the program, so I didn’t have to make those high payments. They reduced the settlement to about half, and interest stopped accruing.

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      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing your experience.

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      Reviewed Feb. 26, 2026

      Using Liberty Debt Relief is a good idea. It depends on your situation. But if you're behind and with that so much debt and don't see a way out of it, and you can't pay these cards off within any kind of time frame, I don't see another way without having to pay all the interest. I had many credit cards and was not able to pay off the balances. I only paid the minimum and was not able to get ahead of all the interest. I did a credit card consolidation with Liberty Debt Relief over the phone. I could have gotten a loan to pay off my cards, but the interest rate on the loan was crazy. There was no winning. The fact that I could just make monthly payments to Liberty Debt Relief and they take it and deal with all the companies on settling made it easy. I will take a tremendous hit to my credit because of nonpayments on cards. But in the long run, I'm gonna get that credit back.

      I'm doing five credit cards, but altogether, that monthly payment is cheaper than what I paid on my five credit cards at a minimum payment. I'm gonna pay off what I owed a little less with 0% interest. Because I pay money into an account, and after the money builds in that account, Liberty would start reaching out to the creditors for settlements. Also,just in case one of my cards tries to sue me, Liberty Debt Relief has a legal service I pay extra for.

      I'll be finished in 2028. I'm sure it's different depending how much debt people have. It's a reasonable time frame. After I've made on time payments for a year, they offer to give a loan to go ahead and pay them off and jump ahead with the creditors and your credit go back up. But I haven't got into them with them about what kind of APR they're doing with that loan. I've been taking the hit from the credit. Given my situation, no one's gonna need to do a credit check on me because I don't plan on financing anything anytime soon. So, it depends on the person's situation. But for me, it works. Liberty Debt Relief reaches out through email for anything they need from me. I've also reached out if there was anything I needed and Liverty has been quick about it. Also, there's a website I can jump on to so I can see where I'm at, what I've paid.

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      Reviewed May 13, 2026

      While they talk a good talk. I made 1 payment then cancelled my pla e finding that bankruptcy was my best option. I called, cancelled and waited for a refund...now 5 months later they have used all of the money in nickel and dime bs and nothing is left. They settled nothing on the account and they refused to return my money. They are not reputable in my opinion and are thieves.

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      Liberty Debt Relief
      Response from Liberty Debt Relief

      Hey David, we’re sorry to hear you feel this way and understand your frustration. After reviewing your concerns, the funds applied to your account were used in accordance with the terms of your enrolled program and agreement documents. Because of this, your account was not eligible for a refund at the time of cancellation.

      We understand you ultimately chose a different option for your financial situation, and we genuinely wish you the best moving forward. If you still have questions regarding your account activity, our team is available to review the details with you directly.

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      Customer Service

      Reviewed May 12, 2026

      Liberty Debt Relief's customer service has been great. Their answers to what I want to know are always right to the point.

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      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing this, we’re so glad to hear you had a great experience.

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      Reviewed April 28, 2026

      Liberty’s customer service was great. They were good at communicating, and they would always send me either an email or a text. So, I knew exactly how much I was paying off certain credit cards. They were very friendly, too. If I had any questions, they would never have told me to answer. Their service was very good. I would definitely recommend them to others.

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      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing this, we’re so glad to hear you had a great experience.

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      Reviewed April 27, 2026

      I signed up with Liberty for a program that lasts for three years and we started in September last year. The program is really good and I'm happy about how it's working out right now. But I was so disappointed that my credit score has become very bad at the end. They waited until my credit was very low. I was paying my debt from the beginning and Liberty never made a payment on my card. And I was not expecting that. I understand that they have to work on my case, but I didn't know it was going to be like that. Maybe it was in my contract and I didn't read it. Other than that, Liberty is very good and professional. Their program is something you can work with and I will recommend them. But I will let others who are thinking of signing up with them know that their credit is going to be very bad.

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      Liberty Debt Relief
      Response from Liberty Debt Relief

      Thank you for sharing this, we’re so glad to hear you had a great experience.

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      Customer ServiceCoverageStaff

      Reviewed April 23, 2026

      I recently received a summons from one of my creditors, I'm being sued for what I owe. This particular creditor was a creditor I asked Liberty Debt Relief for help with. I received an email and phone call in May of 2025 from Liberty letting me know that a settlement had been reached with said creditor. I was emailed a clixsign that I signed. Unbeknownst to me I was signing a document that was removing said creditor from my list of creditors that Liberty was assisting me with. When I received the summons this week the first thing I did was send copies to Liberty. This is when I found out said creditor was removed from my list of creditors. I never asked for the creditor to be removed. I wasn't told creditor was being removed.

      Now I'm due in court defenseless because Liberty will not be defending me. I am very unsatisfied with the way Liberty has handled this debt. Did Liberty feel they couldn't reach a settlement and duped me into removing this creditor? I contacted Liberty and asked for copies of the clixsign. The pdf I received via email just simply said removal of creditor. Nowhere in the pdf was all the paperwork I signed. I smell a cover up. I advise anyone doing business with Liberty to be very careful and watch what you sign. And for anyone considering using Liberty, please go elsewhere.

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      Liberty Debt Relief
      Response from Liberty Debt Relief

      Hi Paul, thank you for sharing this. We understand how stressful it is to receive a summons, especially when you believed that account had already been resolved. This situation would feel frustrating and confusing for anyone.

      We’re sorry for the experience you’re describing, particularly around the communication and documentation. It’s important that any changes to your enrolled accounts are clearly explained and fully understood, and we take concerns like this seriously.

      Regarding the ClixSign document, it is intended to reflect authorization for specific account actions, but we understand your concern about not seeing the full context of what was signed. We want to make sure you have complete clarity on what happened and why that creditor is no longer listed.

      Your situation deserves a thorough review. Our team would like to take a closer look at your file, including the communication history, the signed documents, and the timeline of events, so we can provide clear answers and address any gaps.

      Please reach out directly to our client support team if you have not already, or let us know the best way to connect with you. We want to make sure you are fully informed on what happened and what options may be available moving forward.

      We appreciate you bringing this to our attention, and we’re here to continue the conversation with you.

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      Liberty Debt Relief Company Information

      Company Name:
      Liberty Debt Relief
      Company Type:
      Private
      Year Founded:
      2013
      Address:
      333 City Blvd W Fl 17TH
      City:
      Orange
      State/Province:
      CA
      Postal Code:
      92868
      Country:
      United States
      Fax:
      (949) 835-0390
      Website:
      www.libertydebtrelief.com