
JM Bullion Reviews
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About JM Bullion
JM Bullion is a retailer of gold and precious metal products, offering a wide variety of options for both investors and collectors. Founded in 2011, the company sells coins and bars made from gold, silver, platinum and palladium. Orders over $199 ship free through the U.S. Postal Service, UPS, FedEx or armored car. The company also offers precious metals IRAs with custodianship provided by New Direction Trust Company.
Visit www.jmbullion.com- No order minimums for most payment methods
- Do-it-yourself buyback program
- Higher cost for using PayPal or card
- Minimum $1,000 buyback
JM Bullion Reviews
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Reviewed April 20, 2024
I have ordered from JM Bullion numerous times whether directly or through Ebay and the service is always perfect. They carry quite a few items and well stocked. Products are unique and beautiful, always packaged well, and seems that I receive my items way before the stated delivery time. If I could give them 6 stars I would.
Reviewed April 20, 2024
Item was as expected and packaged well. Shipping was an adventure but that’s the carrier, not JM. JM always has a great selection of products from around the globe in most any size, shape and price your fancy desires. They are first to offer some products and also have exclusives worthy of consideration. Whether you’re a stacker or collector, JM is a good place to start your search.
Reviewed April 20, 2024
My order of gold and silver arrived as described and within quoted time. Pleased with products and service, so far. Intend to order sometime later again. I collect stamps and coins to pass down to my children, as coins and stamps portray historical events and notable people as well as places of beauty or historical locations. Also might gain value thru time passed. Gold and silver coins or bars have material value due to the metal content, but also are stamped, engraved or etched and are a thing of beauty besides just valuable metals that can gain value.
Reviewed April 20, 2024
I am happy with the actual silver bar. And customer service was amazing. The Bar is beautiful and I love JM. I paid for 2-3 day delivery and FedEx took over a week. So I recommend not using the expedited mail. FedEx kept trying to deliver to the wrong address and I had to have it shipped to a local Walgreens.
Reviewed April 20, 2024
Overall, JM Bullion has been an absolute pleasure to deal with. Especially with the current economic environment they sure have risen to the occasion. All orders have been professional and they have been an absolute pleasure to deal with. I will absolutely continue to work with JM Bullion. Thank you.
Reviewed April 20, 2024
I am on a fixed income and appreciate that I can buy a small amount of silver at a time. I am not obligated to purchase a set amount when I order. This works great for me and over the years I have accumulated a decent amount of silver. I wish I could afford more at a time as the price does vary, but that’s okay.
Reviewed April 20, 2024
I like collecting coins with numismatic appeal & precious metal content, so lately I’ve been buying pre-33 gold. When JM Bullion describes a $10 Indian as BU, for example, it arrives as advertised. It also gets here in record time. I think now is an excellent time to invest, and I plan to keep doing so.
Reviewed April 20, 2024
I love the little gold miner's bag with my ounce of silver inside. The 10 pieces of silver in the bag will be a convenient way to too Barry's with, if it ever comes to that. In the meantime, I have my credit card sized ounce of silver in my wallet for immediate use. All is exactly as I thought it would be! Perfect!!
Reviewed April 20, 2024
I ordered full sets of Goldbacks from each of the five states that currently have them for my grandson’s graduation gift. JM Bullion had the lowest price and their delivery was prompt and nicely packaged. I’m looking forward to giving them to my grandson and will definitely be ordering more.
Reviewed April 20, 2024
Every order I have placed has shipped quickly. The prices are competitive. I will buy again. There are a good amount of flash sales and a great selection to choose from. I feel like this site is in my top three of bullion dealers. I have recommended to several friends and they have had positive experiences as well.
Reviewed April 20, 2024
Very fast shipping and great prices. Easy to navigate website, good photos of items with descriptions. Great customer service provided with tracking information and follow up emails. I am planning on doing business with JM Bullion in the future. I would highly recommend jm bullion for purchasing gold and silver. Just starting investing with gold and silver and JM bullion is very helpful.
Reviewed April 20, 2024
I was extremely pleased with the ease of my recent purchase. I was looking for a particular coin and finding it was a breeze, the pricing was good also. The order shipped on time and was delivered an expected. I have made several purchases and have been excited every time to review my purchase.
Reviewed April 20, 2024
I’ve been buying very small amounts of silver here for many years now. I cannot afford to make big silver buys, or even consider gold. But this company offers terrific service for very small buyers, as well as large buyers I’m sure. I watch my email for sales and new items and purchase accordingly. Always receive order updates to go along with the quick shipping. Very much recommended.
Reviewed April 20, 2024
Just received my latest order of silver eagles & it arrived promptly & as ordered. I have being doing business several years with JM Bullion & have never been disappointed with their great service. I look forward to many more years of ordering my silver from this fine company. Thank you.
Reviewed April 20, 2024
Order was received in a reasonable time and discretely packaged, ordering was easy to follow, excellent variety of product from many countries with excellent designed coinage, prices are reasonable even in this volatile market. Item was in pristine condition. In light of the FEDNOW system and CBDC, silver may come more in use and increase in value.
Reviewed April 20, 2024
I have just started trying to collect various coins and have found it simply accomplished with your company. I was able to also give silver coins to my children and grandchildren to start them in the direction of saving precious metals. Thank you for sending your specials to me regularly so I can buy as I can.
Reviewed April 19, 2024
I like to give gold for graduations, birthdays, sometimes Christmas. There's always a good selection at JB Bullion. Price competitive, delivery speedy. Also delivery free for purchases over $99. Ordering very efficient and easy. Occasionally I buy some silver, with similar excellent experience.
Reviewed April 19, 2024
Thank You for the user friendly website, the overall experience, and the quick shipping time. Overall success. I love ❤️ my collection and it is always a pleasure doing business with your company. The shipping experience was amazing. Right to my door in a discreet package. Thank You for everything and looking forward to doing business with your company again and again in the future.
Reviewed April 19, 2024
I had a pleasant experience with my first order from JM. They were always giving updates on the stages of my order. The only thing that took longer than expected was delivery but according to the tracking information that was a local post office issue not JM. The items were exactly as described.
Reviewed April 19, 2024
The website is VERY user friendly, prompts one to call with any questions concerns on nearly every item posted. Navigation is simple and flows nicely! Prices are posted per method of payment, and include Veteran's pricing, auto-buy, wish list. Searching is simple. They have such a wide variety, and post availability on the initial landing pages. I love JM Bullion and plan to be a long term customer!
Reviewed April 19, 2024
I am very pleased with the staff at JM Bullion. I had questions about the coins. They was answered, the service was excellent. Shipment was within 5 days. Couldn't ask for anything better. And I am currently trying to add to my collection. I want to build a investment nest egg or something for my Grand Kids. I was never blessed with wealth, but I am trying.
Reviewed April 19, 2024
Easy ordering along with quick shipping equals five stars. Prices are also more than just competitive, they lead the pack. Overall shopping with JM Bullion is great. Any and all future purchases, other than buying directly from the U.S. Mint, will be here with JM Bullion. I even have my son buying from the greatest place to come for your precious metals portfolio.
Reviewed April 19, 2024
Very easy to select the product I want and when ordering it, even easier. Payment options are great and the fact that PayPal post quickly is convenient. The product arrived on time and without any problems. I will continue to order from JM Bullion in the future. Selection of what JM Bullion has is just what I need.
Reviewed April 19, 2024
I made my first purchase this month which went quite easy and was as advertised. I set up a monthly occurrence at that time. We'll see how the future goes as this is a new experience for me. I recently retired and thought that I should start to build a metal nest egg..
Reviewed April 19, 2024
My recent purchase of one ounce gold bars was safe, secure and professionally executed from purchase to delivery. My order arrived in a timely manner and was delivered directly to me and in my hands. This was not my first purchase through JM Bullion and it won’t be my last.
Reviewed April 19, 2024
I received my first order of 10 one-ounce silver rounds very promptly. These rounds are extraordinarily reflective with reverse-proof-like visuals, and proudly bear the JM Bullion insignia on the reverse. This was a pleasant experience. Thank you JM Bullion!
Reviewed April 19, 2024
Just started collecting silver. It seems like an interesting investment product. I hope to add to my collecting. I like the rounds, In the capsules they look Shiny & new. I'll keep searching for new silver products. I keep trying to educate myself with your website. Actually the specialty coins (Happy Birthday, Father's Day) were especially nice.
Reviewed April 19, 2024
Received order without the item purchased. Someone stole what should’ve been in the box a ten oz. Skull silver. Fortunately USPS delivery person was still in front of my door when I opened the product. First time I’ve had issues with a delivery. Either refund me or send item I ordered.
Hi Gary,
We are sorry to hear of the delivery issues you had with your order. A representative will be in contact with you today to discuss and resolve your issue.
Kind regards,
Reviewed April 19, 2024
The listing clearly shows new 2019 Utah bank notes but yet I received 2024 notes. I wouldn't have purchased had 2024 been pictured. I believe this was misleading somewhat and should be corrected for future buyers
Hi Heath,
We are sorry to hear you were not completely satisfied with the products you received. Customer satisfaction is very important to us. A member of our team will be in contact with you to resolve this issue.
Kind regards,
Reviewed April 19, 2024
ordering again in the near future for present dated coins. When making purchases I always got friendly people answering any questions I might have on the coins I buy.
Hi Ronald,
We are glad to hear you were pleased with the coins you received and your overall experience while shopping with us. We appreciate you taking the time to leave us a review. If you have any suggestions on how we can get 5 stars, please feel free to contact us at 1-800-276-6508.
Kind regards,
Reviewed April 19, 2024
Very simple and intuitive app allows for easy ordering and current pricing. You can move around the app with ease to find whatever you are looking for. Pricing is very fair, the service has been excellent, and I have always had a good experience. I highly recommend JM Bullion to anyone, whether you are seasoned buyer or just starting. I’ve bought from others and the experience has not always been the best. That will not happen here.
Reviewed April 19, 2024
Selecting and purchasing was so easy and painless! The shipping for my purchases was fast and secure. I will continue to make purchases in the future. The "on sale" deals are a place I check daily to find some great prices on silver. I will continue to buy my precious metals JMB!
Reviewed April 19, 2024
Purchasing silver rounds and coins a number of times. Every experience has been excellent! Pricing is fair. The variety of products available is also awesome. I've been very happy with all aspects of my dealing with JM Bullion. If you are looking for quality, great service, variety and fair pricing JM Bullion is the place to buy your silver and gold!
Reviewed April 19, 2024
Been buying metals for about 10 years from JM Bullion and every purchase or buy back that I've been involved in has been HEAVENLY. They are the best and then there are the rest PERIOD!!!! Never had a problem and if there is one they would be on it in a second.
Reviewed April 19, 2024
JM Bullion has always delivered as promised. The Quality has been excellent. I had an issue once with delivery, but they resolved the problem with the carrier. The carrier was the issue not JM Bullion. I have been buying from JM Bullion for a few years. I will continue buying from JM Bullion.
Reviewed April 19, 2024
We buy several times a year as an investment for our grandchildren. The silver bars and coins we have purchased are always top quality and our grandchildren are always excited to add to their collection of silver coins and bars. We look forward to purchasing more precious metals in the future.!!!
Reviewed April 19, 2024
The coins arrived quickly. Quality was good or even very good. Wish you wouldn't limit some offers as a one time buy. Would like to think as a good customer you would extend some special offers to us. But, I understand you do not want to lose money either. Thank you.
Reviewed April 19, 2024
JM Bullion is the only place I buy my precious metals. They have excellent service and prompt delivery. It is comforting to feel safe with my investment and know I am dealing with honest employees who take care to ensure that the products are of high quality and are delivered as promised.
Updated review: April 5, 2024
I would like to thank JM BULLION for their fast response in taking care of our situation on missing shipment with a full credit and no fees added. It brings back faith to a company that I’ve dealt with for years.
Original Review: April 4, 2024
Fed Express package sent was 12 pounds triple boxed and on their label..JM Bullion claims the package was delivered empty. Their insurance policy is worthless and I would never recommend them ever. Beware of their service... This could happen to you..
Hello Dennis,
Thank you for taking the time to review this with us. We are glad that we were able to resolve your issue by phone today.
We look forward to doing more business with you!
Kind regards,
Reviewed April 3, 2024
April 3, 2024. We have made multiple purchases from JM Bullion over the last two years and it was a seamless transaction FOR PURCHASES. However, now inquiring about a buy back we found out about some pretty deceptive practices regarding their buy backs. We purchased silver coins and were told they NEVER pay spot price on a BUY BACK, that it is subject to DEMAND OF THE MARKET. Right now the market is SPOT of $26.83 per ounce and they offer $24.88 for BUY BACK. They are currently selling this coin for $32.53 a difference of $7.65! I would say that the DEMAND is very high, they just don't want to honor the market demand PRICE! This is a SCAM! DO NOT TRUST this Company!
Hello,
We are sorry to hear of the experience you had. Our bids on products depends on a lot of factors, but mainly on supply and demand. Due to the market fluctuations and where it stands now, it has been a seller's market. Most customers are selling their products at this time, therefore, our bids may not be as competitive as before. Despite this, we would like to help resolve your issues. May we please have your contact information so we can discuss a resolution?
Kind regards,
Reviewed March 28, 2024
Great deals always on anything and everything you buy from JM BULLION. I would recommend a friend, a Naber, a stranger, a cousin, a dealer, a father, a mother, a brother, a sister, your friends, friends. Whether you know them or not the people I frequently talk to at the stores I go to. Because paper money is on its way out and it is not if it does it's just when. And you can buy any amount of silver or gold that you want. A big amount. A small amount. I like JM BULLION the most out of all the silver and gold sellers on the internet. Thank you, JM BULLION, for being here for all of us!
Reviewed March 27, 2024
Awesome experience. Quick delivery, which I missed being out of town and my designee did not get to the FedEx warehouse until the night the item was being shipped back. Well, JMBullion went the extra mile and shipped it right back to me at no extra cost. Pleasant to deal with on the phone, quick to respond, quality product. Five stars all around.
Reviewed March 26, 2024
Great customer services and quality of products. Love the fast delivery and I always trust that I will received my orders in a timely manner. The quality of the products is great. Thank you for your services. Provides excellent service and delivering high-quality products in a timely manner met your expectations.
Reviewed March 26, 2024
1) The 1/10 oz. coins were SUPER small (I know, I should have known. That's more on me). A better description or picture showing them side-by-side with a common household object would have been appreciated.
2) One of the Silver 1 oz. coins was supposed to be BU, but it has a small flaw. Nothing to write home about, but it is there.
Reviewed March 26, 2024
I have had a great experience previously, never had issues until this time. I needed to sign for my purchase and FedEx came to my home when I was at work and then came to my work when I wasn't there. Previously I had the option to switch the delivery to a public location where I would pick up and sign from there. Also, FedEx said only the deliverer could change the delivery address. Next thing I know I find out my purchase is being returned to JM Bullion and now I have an email that my order is cancelled "because of an undeliverable address."
Hello Karin,
We are sorry to hear of the issues you have with the delivery of your order. A representative will be reaching out to you shortly to resolve this issue.
We appreciate you taking the time to leave us a review and we look forward to resolving this issue.
Kind regards,

Reviewed March 26, 2024
I bought some Canadian silver dollars and a few Buffalo silver rounds this time around. I ordered and paid on the 29th of Feb. and received my items 6 days later like it had a hotfoot on the order. That is the fastest I ever got my order in. I'll make sure to pay that way again, so I get it that quick. Last time or I should say the 1st time I put in an order in. I ordered it on the 27th of Dec., and it arrived on the 2nd of Jan. and that took 7 days with the holidays. You buy, you get it quick. That's why JM Bullion will be my 1st choice in buying after I've compared pricing with the others I buy from.
Reviewed March 25, 2024
I have no problem with JM Bullion. I have already recommended you to others, and intend to continue purchases in the future. My problem with my last shipment was FedEx. I used their tracking system, and made changes to our personal daily schedule to allow for someone to be immediately available for the required signature. After many delays, the package was delivered the next day with no notice.
Reviewed March 25, 2024
The previous order went smoothly. Despite using the incorrect address on my end, customer service was able to help me change it the same day I placed my order. I received my order within a reasonable timeframe. I'm happy with the service I was provided. I will recommend JM Bullion to family and friends who plan on purchasing gold, silver, etc..
Reviewed March 24, 2024
Always receive exactly what I buy in the picture and gets to me in a timely manner. Have had a couple very bad experiences with another coin seller, where it took weeks to receive my order. I like things simple… You’ve got something to sell, I want it, I send money, and you send what I purchased. Will keep returning as customer.
Reviewed March 24, 2024
The price was great and easy check out. Once checked out I then received confirmation of my purchase. Once it was shipped I was given notification of shipping and expected arrival date. Once arrived it was packed very well and items were as described. I will purchase from them again.
Reviewed March 24, 2024
Yes, all my dealings with JM Bullion have been very satisfactory. I have no complaints at all and I’m always very happy with the items I’ve ordered. The quality and condition of their products has always been A1. Most of my purchases are usually with JM and I’m always satisfied. Sales and service are excellent.
Reviewed March 24, 2024
Purchasing 20 pieces of 1g 24K gold, by the description, one would expect at least a moderate mix. Some may have assay, some not, some PAMP, some not? Perhaps the thought was consistency among the grouping? But, the feeling I came away with is that we're reducing our inventory of non-assay 1g pieces... because many want the assay... So, we'll entice with the chance of an assay, but, we can fall back on... "wWell, we said maybe..."
Hello Mark,
We are sorry to hear you were not satisfied with your purchase. A representative will be reaching out to you so we can resolve the issue you have with your order. We appreciate you taking the time to leave us a review.
Kind regards,
Reviewed March 24, 2024
This website was easy to navigate. Liked that it broke the items down by types so browsing through the whole inventory wasn't necessary. The merchandise was as described, came packaged nicely and arrived quickly on the date originally estimated. A satisfactory transaction all around. Would order from this company again.
Reviewed March 24, 2024
I like your service. I wish I could get some sort of discount once in a while. I like spot prices being so easy to view. I wish gold was cheaper. I do like silver—it’s “poor man’s” bitcoin. If you had a way to make monthly payments toward an ounce of gold at time of committing to purchase, that would be nice.
Reviewed March 23, 2024
I like the Quality of the coins and the other things that I get from this company. I like the timing that it comes. I don't have to wait forever and also Like the way I have choices on how I want it shipped to me in the fact that I can get it signed for. It's very comforting to know that my product is in good hands.
Reviewed March 23, 2024
Bought a 1/4 oz Canada coin. Just after I bought the price went down $200 even though gold kept going up. I think I am done. So I have been happy with JM and been with them for years but hey $200 is not just little stuff.
Hello Duane,
Thank you for taking the time to leave us a review. We are sorry to hear of the issues you have with your order. We will be in contact to resolve your issue.
Kind regards,
Reviewed March 23, 2024
My experience purchasing from JM Bullion has been a good one. Their catalog of items was very easy to follow, the payment process was easy and the items were received when they said. I like how well packaged and secured the packages came. I have ordered a couple times and would definitely do it again. I would highly recommend JM Bullion to anyone.
Reviewed March 23, 2024
I love JM. The service is amazing .. and they stand behind everything… all the way to your house. They are on top of the service from their door to your door .. I have been doing business with them for years now and would not ever ever buy anywhere else.
Reviewed March 23, 2024
Silver 1oz coins, that you offer, starter kit. I ordered to see how your company works and delivers. Yes I was satisfied with the product, and still looking for more silver at this time. Need to add to my collection of Walking Liberty, Franklin, and JFK halves. Mixed dates in $10.00 rolls would be nice. Thank you.
Reviewed March 23, 2024
I ordered 20 oz of silver. Very happy. It came within one week and the beads were clean and no dust. I looked all over the internet for this product. I use the beads for assaying precious metals as a collector. The silver has to be pure and I need small enough pieces to get accurate weights.
Reviewed March 23, 2024
I have bought a lot of coins over the years and prefer to shop locally, but when I order I order from JM. I always receive great products at a fair price and shipping is fast and simple. I appreciate the fact that they keep me updated on every step of my shipment.
Reviewed March 23, 2024
Most times I ordered silver. I get it within a few days. Last order went from Vegas to NYC, the to Pittsburgh, Youngstown then to my local post office. Not sure why the longer shipping and why to NYC instead of just Ohio? I'm hoping this order will find its way on a more direct route.
Reviewed March 23, 2024
JM Bullion has made our endeavor into investing in silver coins and bars seamless. Our orders are processed and received timely and everything we have received to date has been exactly as we expected. Website descriptions of items are accurate and pricing is competitive and in line with other coin and precious metals vendors.
Reviewed March 23, 2024
Repeat customer. Very satisfied with JM that's why I keep coming back. In my dealing with them I have always received what I ordered in a timely manner and always in great condition. I have not had any problems and Recommend them Highly. I am a man of few words but will repeat it for those on the fence. Place your order with your mind at ease. Happy shopping.
Reviewed March 23, 2024
My order was supposed to be delivered on a Monday. Mailbox was empty. Wednesday saw the shipment finally be delivered to my mailbox. Please don't use USPS for your shipments to Houston. Service is terrible, massive back loģs, stolen shipments, dumb excuses given by postal personnel and lost shipments. Use another shipping company that you can trust.
Hello Gary,
Thank you for leaving us a review. We are sorry to hear of the delivery issues you had with the Postal Service. We will be in contact with a resolution.
Kind regards,
Reviewed March 23, 2024
While I was (and always have been) concerned about the shipping charges. They are on par with anyone else. I enjoy seeing the market prices right there when making my decisions. Most times I can buy at the local coin store and save the shipping charge. But for online purchases you are the best!!
Original Review: March 23, 2024
I have not been happy with my deliveries by FedEx. My wife has been home and they said they tried to deliver my package. That is not true. The time before that they said they tried twice to deliver it. That’s not true either. Hopefully I can get my next orders through United States Postal Service.
Hello Harry,
Thank you for taking the time to leave us a review. Shipping carrier issues are very frustrating, but we have options to resolve this! We will be in contact with the resolution.
Kind regards,
Reviewed March 23, 2024
There’s always a nice selection of metal. Every order of Silver of Gold has been shipped promptly and securely. Pricing is very competitive and realistic. I’ve never had to contact customer service with an issue. I’m very pleased with my purchases and would highly recommend JM Bullion to my family and friends.
Reviewed March 23, 2024
Service great, prices fair, quick shipping, easy to navigate web site!!!! No problems here. Very fortunate here. No issues to deal with. No problems, only wish I could afford to buy more from this reputable seller!!!! All buyers have some sort of issues with sellers, no one is perfect or pencils would not have erasers!
Reviewed March 23, 2024
My order arrived very well packaged and on time. I was concerned about the delivery and felt very confidently that the deliverer was not aware of the contents. That was a concern for me. The coins are of exceptional quality. I had several coins checked for purity of silver and they checked out as pure silver. I am pleased with the offers of sale items that help me with affordability as I on a limited income.
Reviewed March 23, 2024
My 1st order was multiple Black Ruthenium coins, they were absolutely beautiful, 1 of the coin capsules was cracked and they worked with me to get a replacement set for them, I was so grateful, my 2nd order was 8-1 ounce silver bars....and They were as beautiful as the pictures on the website, shipped very fast and secure....I will definitely trust and order again from J+M Bullion...
Reviewed March 23, 2024
Expected signature required for delivery or at least package delivery to front door. Instead your agent, USPS simply left delivery in vulnerable mailbox at the street. It is not safe nor secure to deal with your company.
Hello Karl,
We are sorry to hear that you are not satisfied with our services. We sincerely apologize and would like to make it up to you. Someone from our Customer Care team will be reaching out with a resolution.
Kind regards,
Reviewed March 23, 2024
Great service and ease of use of the JM website when buying the bars of metals. Great adds to my portfolio. Accurate descriptions with no hidden missing information regarding products with precise costs including taxes and market values to accurately know what you are purchasing. Delivery time was great and fast.
Reviewed March 23, 2024
Have recommended your company to many of my friends and associates.. Selection is always top notch particularly your 1 once bars in a variety of mints. Shipping is always in a timely fashion and with discretion. Have been collecting for about two years and enjoy the feeling of security the collection brings me.
Reviewed March 23, 2024
They always deliver, been ordering for years; every time it arrives. Great price, dependable. Tip though; if you move; update your address with them AND the post office and ship USPS, they forward it. Went through a runaround with new owners of my last long term address. Also the packaging and protection of the items is always above any competitor.
Reviewed March 23, 2024
Always easy to buy and shipping is always on time. They have Quality products. Always use Clear descriptions. My number one spot for metals purchases. I would recommend this company to anyone who asks. Very professional. Plenty of flexibility in terms of payment options. I’ve purchased both gold and silver from the site.
Reviewed March 23, 2024
I recently received an order of British Merlin coins. The shipment came to me relatively quickly as described. I put these into holders using white cloth gloves. Unfortunately, one of the coins already has milk spots. This has never happened to me before. I never touched these by hand. What happened?
Hello Jim,
Thank you for taking the time to leave us a review. We are sorry to hear you were not completely satisfied with the coins you received. May we have your order number so we can review this further?
Kind regards,
Reviewed March 23, 2024
I enjoy purchasing from you. Other than most often you do not have the best prices and the delay from my payment to you hitting my account and shipping out the product...you provide great service!! Thanks.
Reviewed March 23, 2024
Very professional experience with making a purchase with ease. The mailing is discreet, and all the purchases have always been expedited very fast. Plus, the staff are super helpful with any questions or concerns. Highly recommend JM Bullion company to a friend, with a 5-star rating and a 5-star experience.
Reviewed March 23, 2024
The Items arrived quickly and as advertised. Will be using this company again for my bullion and coins purchases. Safe packaging to ensure that coins and bullion arrived safe through shipping. There are constant sales that’s allows for first time investors to get something close to spot prices. The packaging the bullion comes in allows for handling without touching the metal.
Reviewed March 23, 2024
Great prices, I am thankful that JM sends out price alerts that allow me to grab great deals! The 2023 King Charles crowning coin is absolutely beautiful. I was able to snag a limited mintage for a steal. They also have some of the best deals in the industry, especially when it comes to silver bullion.
Reviewed March 23, 2024
I started buying large amounts of silver as a hedge against inflation and the possibility of the US adopting a CBDC. Like many people, Silver is more affordable as an investment if the economy does go sideways. Now that I have accumulated a comfortable trove of silver, I still like the collectible pieces such as the Dragons, pre-historic beasts, and legendary characters. I’ve found JM Bullion fits both my needs in securing my finances and enriching my collection of beautiful subjects handsomely crafted in all sizes.
Reviewed March 23, 2024
Love the design you have. Shipping is so easy. Will buy from you more often. I just realized you have supplies I need for my collection. Just placed an order the other day. I see a lot of things I want but need to pace myself. So will definitely be shopping more with you.
Reviewed March 23, 2024
JM Bullion is my go to shop for purchasing coins and silver, regardless if I purchase items individually or in bulk. Their website is easy to navigate, they have great quality items, fairly good prices and ship fast. I’ve been a JM Bullion customer for several years and will continue to purchase from them. Thank You. Bob S.
Reviewed March 23, 2024
All of my orders were filled with ease and delivered in a timely manner. 100 % satisfied. Only thing I could add is it sure would be good to get some good discounts for the amounts I have spent with JM Bullion. I have been satisfied with the quality of items that I have received.
Reviewed March 23, 2024
JM Bullion's website is very easy to navigate. This website is secure and very Safe. Transaction was very quick and easy. Silver rounds were exactly as described. Shipping was on time. I like on sale offers. Definitely would refer my friends and family to this site. Plan to buy every month and will be a long time customer.
Reviewed March 23, 2024
I like Bullion ok, but I always fear the metals especially silver dollars is purchased from buybacks and are fake. I wish all your gold and silver came from the mint. In fact, I am considering buying everything for the mint even paying more for it. I can trust the mint to be real silver and gold. Otherwise, I like Bullion fine.
Hello,
Thank you for taking the time to leave us a review! We definitely understand your views and this is something that is of upmost importance to us. This is why we have in place an extensive testing process utilizing state of the art equipment to catch all counterfeit products before they are placed in our inventory. We also deal only with reputable dealers & directly with the mints to purchase our inventory.
Kind regards,
Reviewed March 23, 2024
Very easy to navigate their website. Loads of selections. I located what I needed and made the purchase with minimal effort at what I thought was the best price. I was even given a choice of how to have my purchase shipped to me fast and secure. Can't beat that at all.
Reviewed March 23, 2024
The package came, completely neat and private, FedEx was good service, and there were no delays. I’ve now assembled one roll in its little container, and I’m very pleased. 1/2 oz. Silver buffalo rounds may be the perfect way to barter in future. Doesn’t attract attention. Enough value per round. The stock market is getting ridiculously high. Not in it anymore.
Reviewed March 23, 2024
I’ve been building a small precious medals collection that I’m storing at home. This is my third or fourth purchase from JM Bullion and I’ve been extremely pleased with the designs and quality of pieces received. Additionally, my orders arrived with a week or so after placement. I find this company to be reputable and competent. Thank you for the pieces I’ve received to date.
Reviewed March 23, 2024
I have made periodic purchases from JM Bullion as a small hedge against inflation and to accumulate a small gold & silver collection for my family. I shop around and have always found that JM Bullion offers the best prices and accurate & prompt processing of my orders. They offer a wide range of in-stock items for every collector.
Reviewed March 23, 2024
Hi, I placed an order last Friday, 3/15. The estimated date of delivery was Tuesday, 3/19. I still haven't received the package. It is being delivered by USPS. I placed an order 2 or 3 weeks ago, and that package was delivered by FedEx (I think) and that delivery was well beyond my expectations... It only took 2 days. I suggest no longer using the USPS. Otherwise, I have been satisfied with the service of JM Bullion. Thanks.
Hello,
We are glad to hear that you are satisfied with JM Bullion's service. We understand that delivery issues are frustrating, which is why we offer different shipping options at Checkout. We recommend upgrading to Expedited Shipping for future orders to avoid shipping with USPS.
We appreciate your business, Amber!
Kind regards,
Reviewed March 23, 2024
Pricing has always been fair and shipping on time and with complete confidential packaging. Would recommend them to anyone. Website is easy to use and check out as well. Appreciate the weekly specials which I typically watch for and take advantage of. Will continue my purchases through the JM Bullion website.
Reviewed March 23, 2024
I have recently purchased several large silver orders through JMB and I have been extremely happy with their services. The website’s user friendly interface makes ordering easy and the almost immediate order confirmation is ensuring. Orders have come very quickly with tracking and email correspondence throughout the delivery. Thank you JMB for the great service!
Reviewed March 23, 2024
I always have great service with JM Bullion. I am happy with everything I’ve ordered from you. The only problem I have is that regular shipping seems to always be delayed. This past order was originally set to be delivered by the USPS 3/6/25 but I didn’t get it till about 10 days later.
Reviewed March 22, 2024
You always have a great assortment of coins and rounds at a reasonable price. Delivery has always been prompt and precise. Your web site is easy to navigate and the pictures of your merchandise is always clear and reflects the actual product. I recommend your business to all my friends.
Updated review: April 12, 2024
A one star was posted on March 22 because of an inefficient matter. The dirty laundry needs not to be disclosed but the one star posting was to get the attention of JM Bullion. Whomever is searching and reading this review, be on notice, "this is"... A five star company! Can't seem to reverse the one star review so hopefully this outshines exuberant light, as not to doubt, but feel extremely comfortable, confident and contented to achieve your business with JM Bullion effortlessly.
Original Review: March 22, 2024
Don't understand why the incompetence... Unfortunately the last two order were shorted. The first order was shorted 20 coins. Then two weeks later a second order was shorted 16 coins. When calling for understanding there is no satisfaction awarded. No apologies fashioned with no adequate expression of regret. Would love an executive to read out...!
Hello Dennis,
Your feedback is important and we appreciate the time you took to tell us about your recent experiences. We strive to provide excellent customer service, and regret the experiences you've had. We will be in contact with you to resolve your issue.
Kind regards,
Reviewed March 22, 2024
Delivery is always fast and my silver is always packed great with no damage. I’ve always got exactly what I ordered. I will buy again and highly recommend. Great deals on their deal page. Weekly emails to keep me up to date on new stuff is great. Buying is fast and easy.
Reviewed March 22, 2024
We’ve placed about 20 orders with JMB and have always been 100% satisfied with the products, price, delivery and service. Whether paying by ACH or BitPay, the process couldn’t be easier. Delivery is prompt and packaging discrete. A+. We will remain faithful customers - JMB is definitely our go-to for metals.
Reviewed March 22, 2024
I was looking for a specific silver bar to complete a series. JM Bullion was the only one who had the piece I was looking for. I made exhaustive search and inquires but only JM Bullion had my wanted item. My transaction was very easy. Staff contact were professional. Item shipped on the next business day. I received continuous communications about my order status. JM Bullion has the highest quality items. They have a variety of products to suit everyone's needs. They also will guide you to best suit your needs. Great products, great staff and 100% satisfaction.
Reviewed March 22, 2024
After seeing a recommendation on Facebook, I looked at JM Bullion's site and purchased my first gold bars. My experience was simple and straightforward. The product just as described, and my gold was shipped very quickly and in anonymous packaging. I would highly recommend JM Bullion to anyone with or without prior experience purchasing metals.
Reviewed March 22, 2024
Received coins in timely fashion, but 2 of 4 BU coins were loose in box. All you had to do put a staple in plastic flap, or a piece of tape. Really looking for a great company to do business with, but I don’t know about you. May try again, not sure.
Hi Donald,
We appreciate you taking the time to review our product. We are sorry to hear of your experience. We will reaching out to you with a resolution. We appreciate the opportunity to make it right!
Kind regards,
Reviewed March 22, 2024
Was a flawless transaction loved the coins, shipping was quick would absolutely buy again, in a world were you can’t trust a lot of sellers JM you can trust, There sales are fantastic, I bought a stack of Bullion for spot price was great, I will continue to buy from them over anyone else.
Reviewed March 22, 2024
I've used JM Bullion a dozen times with excellent results. The Rounds shipped the next day and arrived in great shape in 6 days. Highly recommend for all precious metals purchases. The Rounds all had a shiny luster and free of scratches and encased in a protective case. Some of the other bullion companies took 3 and 4 weeks to even ship.
Reviewed March 22, 2024
Had looked at buying silver and gold locally, local store told me couldn’t buy with my cc, they didn’t allow. Ok, I get it. Looked online, found JM Bullion, price was good, the whole experience was excellent, kept me informed the entire process, from purchase to delivery. I rate them 120%.
Reviewed March 22, 2024
I’ve been purchasing gold and silver for years. I have used several different dealers But I always come back to JM bullion they have a professional and easy to use website and I just feel confident that what I spend my hard earned money for is real. It’s worth what I’m spending and they are fast and courteous. They’re shipping is discreet and I always get a little bit excited when I find their package in my mailbox, I’ll continue to use JM bullion for my gold and silver.
Reviewed March 22, 2024
JM Bullion offered 10 generic 1 0z. Silver "coins" at the market price that day. I've never bought silver online but the reputation of JM Bullion and the small investment negated any perceived risk. Very happy with my purchase, beautiful "coins" well packaged and delivered in a timely fashion. I would recommend JM Bullion for your investment needs.
Reviewed March 22, 2024
My experience with y'all has been topnotch on everything that I have bought so far with you all right now. I'm currently buying the Zombie Bucks and things of that nature. But I get my order within a couple of days. It's fast, it's easy and I just can't say enough good about it.
Reviewed March 22, 2024
I have been very happy with product and promptness of your business. Although I would like to established an account so I can avoid paying a premium price for the silver. Contact me asap to establish an account. Continue to keep up to date on the silver prices and bargains. iedx
Thank you for sharing your feedback and your business Vince! Upon review, I show that you have successfully established an account with us. To receive the best price, you may choose to pay with a check or an ACH transfer instead. We will continue to keep you updated on all the sales and bargains we are running!
Reviewed March 22, 2024
I had ordered 4 2023 Canadian silver maples listed as BU. Two out of the four had small dings on the edge so IDK if that is still considered BU. And I also thought the BU’s would come in their original RCM packaging. I had ordered some maples from another online dealer and they were sent in sealed RCM marked clear square packet whereas the ones I ordered from you guys were loose in plastic fold pouches. I don’t really have a problem with the way they were packed but two of them were not in pristine condition so it makes me wonder if they were not BU’s because they were not sealed in the original packaging like the other one I got that was in excellent condition. If anyone could clear that up for me as to maybe why they were not in the original packaging or maybe there is a reason you take them out before you ship? I would appreciate it. The gold I ordered was perfect, no problems with that. Very happy with that part of the order.
Thank you for providing feedback about your order. We are glad to hear you're pleased with the gold coin you received. With regards to the silver maples that you ordered, these ship from the mint in tubes of 25. The coins are then individually placed in plastic flips.
Reviewed March 22, 2024
I have always had incredible service with quality products from JM Bullion! The coins are always unique and the prices are always good. In fact, the metal price quotes each day are exactly like my coin store in Tulsa. I watch the site each day to see where I stand and if I am meeting some of my retirement investment goals. When I have called, I always get savvy support.
Reviewed March 22, 2024
Great deal, great service, fast ship. Would definitely buy from them again. Highly recommended. Very professional. AAAAAAAAAAAAAAA+++++++++++++++++. Coins were perfect and right on as described. I wouldn’t hesitate to buy from them again. A+ A + A+ A+ A+ Super fast shipping, SUPER FRIENDLY, SUPER, SUPER, SUPER, SUPER, SUPER FAST
Reviewed March 22, 2024
Great doing fast and super fast shipping, will definitely do business again in the future. Thank you please send sales. I would like to buy some coins and 10oz bars. Will definitely recommend my family and friends to buy at JM. I’m also interested in small size gold coins if possible, great doing business
Reviewed March 22, 2024
Took advantage of the spot price for 10 oz of coins deal. That’s a great deal as the mark up on coins usually adds up faster than on bars. Ordered overnight Monday, from NV to Il by Friday via the free USPS. Mint sealed in the tube. Beautiful quality coins inside. A great option if you looking to stack silver and don’t want to pay up for a specific design.
Reviewed March 22, 2024
I have purchased a few different bullion from here and I love it. They always look great. Shipped with care and well packaged. The bullion I received was even individually sealed. And great customer service. I would highly recommend to anyone looking to purchase precious metals to secure their finances.
Reviewed March 22, 2024
Outstanding experience, my purchases have been exactly what I expected, the prices were very competitive, and the shipping was spot on…Each order has arrived in 3 business days! I believe that JM is a trustworthy company that I plan on continuing to do business with and recommend to my family and friends. Thanks JM for a reliable product and buying experience.
Reviewed March 22, 2024
Excellent service and I have nothing but good experiences doing business with you. You have a great website and ordering is easy. The pictures are clear and the story about the coins is an extra bonus. I’ve had nothing but great experiences so far. I would recommend you to anyone.
Reviewed March 22, 2024
Good place to buy from. I am looking to buy more silver and gold from them. Shipping seemed a little slow for me, but everything was packaged correctly and I got it. I'm just waiting to see if the silver prices go down some to order a 5 or 10 ounce bar.
Reviewed March 22, 2024
I am a first time buyer. The person on the phone was very helpful, courteous and very knowledgeable in the ways to pay for my order. I will be ordering again in the future. This company is very reliable when it comes to shipping, I got it when they said it would be here.
Reviewed March 22, 2024
JM Bullion has been a reliable supplier of precious metals for me. However, they've utilized FedEx and on my last delivery despite "Delivery signature required" the FedEx driving threw a package with several thousand dollars in gold in front of my door and walked away, no signature and with nobody home.
Thank you for providing feedback. We are pleased to hear that you are satisfied with the service we offer. However, we apologize for the inconvenience regarding your delivery issues. If you would prefer, we do provide shipping options through other carriers. For guidance on setting this up, please reach out to us at 1-800-276-6508!
Reviewed March 22, 2024
This is usually the first place I search when I am considering the purchase of bullion. Always a smooth transaction along with excellent shipping. They are the best, top quality company to deal with. I highly recommend them for your purchase of any precious metals. Pricing is always great on most all products, along with adequate payment options available.
Reviewed March 4, 2024
Bought 20 silver rounds and never received it! The tracking number they gave me said acceptance pending for over a week. Customer service only said they are monitoring lol but they said rudely they had no time frame for a resolution to the matter.. so I was forced to do a charge back with my credit card for fraud.... I will never use or trust JM bullion business or money.
Hello Walter,
We are sorry to hear about this issue. May I have the order number so I can look into this further?
Thanks,
Reviewed March 2, 2024
Made three purchase with JM Bullion thus far, the last purchase is as pleasant as the first. Excellent product, pricing, communication, and prompt shipping. We have found a trustworthy seller for metal. Thank you JM.
Reviewed March 2, 2024
Upon discovering your website, I initiated a purchase, intrigued by the offerings of a new company. Following a satisfactory first transaction, I proceeded to place a second order, significantly larger in scale. However, upon awaiting delivery, I found the purchase had been cancelled by your team, citing it was for my own benefit. Furthermore, I was informed that to proceed with the purchase, a bank wire transfer was required, contrary to my initial payment method using a credit card.
Expressing my preference to maintain the original payment method, I was met with insistence on the bank wire requirement, with the implication that failure to comply would preclude any further transactions. Subsequently, I opted to discontinue my engagement with your company and promptly sought an alternative vendor for my needs. I am pleased to inform you that I have since initiated transactions with a different provider and intend to continue doing so in the near future. This correspondence serves as constructive feedback regarding the importance of flexibility and customer-centric practices in fostering enduring business relationships.
Hello Kevin,
We truly appreciate your feedback! Due to the nature of our inventory, we maintain a high level of vigilance in our operations and processes to safeguard the interests of our customers and our business. We are sorry for the inconvenience and appreciate your time.
Kind regards,
Reviewed March 2, 2024
Setting up the account was easy and ordered it then and there. It was in my hands within a few days. So I will do business with again. Never had to contact them for anything. Sent tracking number. Great experience.

Original Review: March 2, 2024
My first purchase from JM Bullion. I recently purchased an American Eagle Silver coin and a Peace Dollar coin and I am extremely happy with both coins. I only buy certified coins and these two coins will make a very nice addition to my collection. However, I also purchased a 10 oz American Reserve Silver Bar (New) and yes I received my 10oz's of silver but the reverse side of the bar had bad scratches and scars in it. When I buy a silver bar I don't expect mint state, but with the bar being advertised as (New) and with the cost being $307 I was less than pleased with the reverse side finish and it pales in comparison to 10oz silver bars I have purchased elsewhere.
Hello Joseph,
We are sorry to hear of the issue with one of the products you received. May I have the order number so we can review this further?
Thanks,
Reviewed March 2, 2024
Can't believe they only have 3.6 stars. Sounds like a bunch of babies crying about nonsense. I love JM Bullion, I only buy for there. They constantly have deals like I just bought some gold that was 20 off spot. I get free shipping and can pay in crypto (you also get a 3% discount using it) so what's more to say? If you can't afford silver and gold don't complain about it, just make more money so you can enjoy the benefits.
Reviewed March 1, 2024
This was my first time ordering. I ordered some silver bars. Disappointed about paying a credit card fee, but more disappointed that it took 7 days to arrive. I really expected this to arrive in an expedited and insured way. Came in a plain brown box marked 'samples'.

Updated review: March 7, 2024
In the vast expanse of e-commerce, the journey of a package from seller to buyer can sometimes resemble a perilous odyssey fraught with challenges. Such was the case with my recent purchase from JM Bullion, an experience that initially seemed doomed by the mishaps of transit but ultimately culminated in a triumphant delivery. In this critical review, I delve into the highs and lows of this tumultuous journey, ultimately recognizing the commendable efforts of the seller in rectifying a seemingly lost shipment.
My anticipation was palpable upon confirming my order with JM Bullion, drawn by the allure of their promised quality and efficiency. However, as days turned into weeks without any sign of the awaited package, my excitement waned, replaced by a growing sense of frustration and concern. Tracking information provided little solace, as it indicated a stagnant status somewhere in the labyrinthine network of logistics.
The lack of communication from the seller only exacerbated my unease, leaving me stranded in a state of uncertainty regarding the fate of my purchase. With each passing day, doubts crept in, casting shadows of doubt on the credibility of the seller and the reliability of their shipping methods. It was a disheartening experience, marred by the sinking feeling of being left in the dark with no recourse in sight.
Just when hope seemed to dwindle to its faintest ember, a glimmer of light pierced through the darkness. JM Bullion, to their credit, initiated contact, acknowledging the apparent mishap and expressing their earnest commitment to resolving the issue. It was a ray of hope amidst the gloom, restoring a modicum of faith in their dedication to customer satisfaction.
True to their word, JM Bullion spared no effort in rectifying the situation. They promptly launched an investigation into the whereabouts of the lost shipment, liaising with shipping carriers and diligently tracking down any leads. Their proactive approach and transparent communication served as a much-needed balm to my frayed nerves, instilling a renewed sense of trust in their reliability as a seller.
Mirroring the climax of a well-crafted narrative, the journey of my lost shipment reached its crescendo with the long-awaited delivery. Against all odds, the package, once lost in the abyss of uncertainty, found its way to my doorstep, marking the culmination of a journey fraught with obstacles and setbacks. It was a moment of triumph, not just for me as a customer, but also for JM Bullion, whose unwavering dedication and commitment to customer satisfaction ultimately prevailed.
Original Review: Feb. 20, 2024
I recently had the misfortune of dealing with JM Bullion, and my experience was nothing short of a nightmare. I ordered a package from them, which was supposed to be insured for peace of mind. However, what followed was a series of frustrations and disappointments that left me utterly dissatisfied. First and foremost, my package never arrived. Despite being insured, it seemed to vanish into thin air during transit. Naturally, I reached out to JM Bullion's customer support expecting assistance and perhaps a resolution to this issue. However, to my dismay, I was met with nothing but apathy and indifference.
Their customer support was practically non-existent. Emails went unanswered, phone calls went straight to voicemail, and when I did manage to get through, I was met with nothing but excuses and empty promises. It was abundantly clear that they had no intention of taking responsibility or providing any form of assistance. What's even more infuriating is their refusal to acknowledge the lost package or honor the insurance that I had paid for. Despite providing ample evidence of the package's disappearance and my attempts to seek assistance, they simply brushed me off and washed their hands of the matter.
This level of negligence and disregard for their customers is completely unacceptable. Not only did I lose out on the value of the package itself, but I also wasted valuable time and effort trying to resolve an issue that JM Bullion should have handled promptly and efficiently. In conclusion, I would strongly advise against doing business with JM Bullion. Their lack of accountability and abysmal customer service make them a company not worth trusting. Save yourself the headache and shop elsewhere where your concerns are actually taken seriously.
Hello Michael,
We apologize for the issue you have with your order. Can I please have the order number so I can look into this further?
Kind regards,
Reviewed Jan. 29, 2024
I called them about selling 2 gold coins. I asked about mailing them to them. They offered a $30.00 where they sent a box and label, or I could just get a label from them. I asked what that would cost and she told me it differs with each client. I opted for the label thinking 30.00 for a box, then emailing a label shouldn't be that expensive. $37.00 it cost for them to email a label that I printed out!! Then they lowered their offer price. Then said my coins were not up to par and that they would get rid of them for me.. I told them to mail them back. They then took $57.00 it off my account to mail my coins back to me. When I contacted the dealer I bought my coins from originally and t told her that JM Bullion said her coins were fake. She called them and the jest of her conversation was "that what they do is legal" so it cost me 94.00 to learn not to sell online. I will NEVER do business with them again.
Reviewed Jan. 29, 2024
JM Bullion is the first place we come when looking to purchase this type of product. We have used them for several years. Great prices, easy purchases and fast shipping. We think this is a company you can trust.
Reviewed Jan. 23, 2024
I've been using JM Bullion for over a year to purchase gold and silver. Their selection, ease of use and commitment to quality and good customer service is top-notch. Would definitely recommend them for all precious metal purchases.
Reviewed Jan. 23, 2024
I've ordered silver eagles from JM Bullion a few times and everything has been perfect. I've had only good experiences every time. Items arrived in great condition in a reasonable time and no issues at all. Would recommend.
Reviewed Jan. 23, 2024
I have placed 9 orders from JM Bullion and all were delivered quickly, packaged well and I received quality products.. Mostly silver rounds and various coins. I plan to order more in the future and have been very pleased with their inventory.. Awesome selection and availability

Reviewed Jan. 23, 2024
Been ordering from JM Bullion for months and not one issue. Received in a timely manner, great options to choose from. Feels great to have actual money, looking forward to get to a place where I can just auto purchase!
Reviewed Jan. 23, 2024
Have ordered several times. Always received order in a timely fashion. Prices are good. Orders are correct. No problems with misshipped or wrong items. This is a better site than other sites online and the free shipping is great.

Reviewed Jan. 23, 2024
I've ordered from JM Bullion for years, never an issue. Never a problem with any order to date. Everything I order comes signature required, so I don't understand about anyone not receiving their orders. They are always professional and their site works great.
Reviewed Jan. 23, 2024
I have ordered many silver rounds, fractional silver, and shot from JM Bullion in the last few years and I have never had issue with any order. Every piece I received was as advertised and arrived in a reasonable amount of time. I couldn’t be happier with my dealings with JM Bullion.
Updated review: Feb. 3, 2024
JM Bullion did make this right. I was given a return label for the incorrect coin. Once they received the package, the following week they shipped the correct coin to me 2- day air. Thank you for making this right, I'll be back!
Original Review: Jan. 23, 2024
Updated on 01/28/2024: Update - this is an update to a review I did on 1-23-2024. Well, I received a Fedex express return label for the incorrect coin I received along with assurances that my return would be expedited - I was hopeful. I quickly boxed up the incorrect coin and dropped it off to Fedex, couple days later according to the tracking number JM Bullion signed for and received the package on 1-26-2024 at 0930am. I sent JM Bullion an email update and received a reply stating returns typically take 5-7 business days to process and it would be after that until they would process my original order and send me the correct coin I ordered on 1-16-2024 (this doesn't sound expedited).
Also, since my original order was placed - according to JM Bullion's website the original coin I ordered is now Out Of Stock! When I placed the order on 1-16-2024 the coin was In Stock. So, not sure how all this will work out but unfortunately doesn't look good. Again, I've had good luck with JM Bullion on past orders, first time they messed up. For a mistake made on their end, this whole return process is very stressful and frustrating.
Original Review: I have ordered from JM Bullion several times over a 10+ year timespan. I do enjoy a military discount to veterans. Luckily, haven't had a problem until today. Ordered a gold coin & under the product description on their website it stated "issued between 1892 and 1911, no restrike 1912!". Well, today I got a coin dated 1912. Now, I have to wait 5 days for them to review this, then another week to mail it back to them, & another week for them to send me the correct coin. According to their timeline - it could be another 3-4 weeks until I get the correct coin I ordered. If you order from JM Bullion, just hope they get your order right & you don't have to go through this horrible lengthy process like me.
John,
We sincerely apologize for the inconvenience caused by the error. We have taken immediate action to rectify the situation by sending you a return label to facilitate the return of the incorrect coin. Rest assured, upon receiving the return, we will process the shipment of the correct coin to be dispatched to you. We understand the urgency of the matter and will expedite your return to ensure that you receive the correct coin you originally ordered in a timely manner.
Reviewed Jan. 22, 2024
JM Bullion consistently provides quality products at a fair price. Their speed to service and expedited shipping is second to none! I have never experienced less than exceptional service. No other company I've used had faster service.
Reviewed Jan. 22, 2024
I have been ordering from JM Bullion for five years now. Every time has been excellent. They have a wide variety for metals, coins, bars, etc to choose from, the cost is reasonable for most things, and once they have the money, they ship your order out within a day or two. Communication with them is excellent, if I ever a question, they are there to help, you get regular updates on the status of your order, shipping, tracking and estimated arrival time. All in all, this is a great company to do business with.
Reviewed Dec. 16, 2023
I ordered my monthly silver from these clowns. It took them 3 days to ship when it clearly states that it will ship as soon as payment clears. I paid with a check card and they clear immediately and then it gets lost in the mail. I contacted customer service and they said to wait two more day and if it didn't show up as delivered THEY WOULD contact me to make an insurance claim. 5 days later I had to contact them. I will NEVER buy from these clowns again. Sdbullion does a much better job, I ordered from them and 3 days later my silver was in hand.
Reviewed Dec. 16, 2023
So far they have done a great job, no complaints from me, Their customer service is very good and they have a lot of deals and good products to choose from, keep up the great deals and I will be back. Thank you.
Reviewed Dec. 16, 2023
I wanted to buy coins online. JM Bullion was stated to be one of the companies you can trust to purchase coins online. I have made multiple purchases this year from JM Bullion. I have been satisfied with everything I have bought. There is a nice variety to choose from. You can get coins from different countries. Everything is packaged carefully. The company communicates well. I know when the coins are shipped, and when I should expect to receive them. I mostly purchase these coins to give to my seven-year-old son for when he does a good job in school, gets a good score on a test or does extra work. When I give him a coin, he is so happy and proud. The newer and shinier the coin, the happier he is. I trust this company so much, I do not wish to try purchasing from a different company.
Reviewed Dec. 15, 2023
I've ordered multiple purchases over the past year. Never had an issue with JM Bullion! I love the different varieties they have! Their products are amazing, and the highest quality!! I enjoy reading their investor guides as well, I learn a lot about the different precious metals in the industry, along with semi-precious as well. Hands down, they are the best out there!

Reviewed Dec. 13, 2023
I ordered 2 silver coins for Christmas. The shipping update showed that they were delivered but I never got them. I contacted the company as well as the postal carrier and the post office worked diligently to retrieve my package from wherever it was erroneously delivered. The company, however, responded with an email that they are not liable once it states that the product was delivered. There is no option to alter the carrier so I am at the mercy of their chosen carrier. They get to keep the money and not claim any responsibility but now I am out my money and they are not out anything. I cannot guarantee they sent it since I didn’t get it. Quite a scam. Should have seen the red flags when I saw that they accept crypto as currency. Untraceable currency is never a good sign. I guess I will be more careful next time, but I will never order from this scam company again.
Amber,
I'm sorry to hear of your experience. It's true that once delivered, our coverage ends. This is why we send many notifications of the order being shipped, out for delivery, and then delivered. You're always able to upgrade to add a signature if the order is under $1000. If it's over $1000 the signature is automatically included. Without having any order information I can't further comment on your specific case. Would you be able to share your order number?
Reviewed Nov. 22, 2023
Their website had deceiving and misleading information. They say varied mints and conditions and should share samples of the varied mints and conditions (give as many sample photos as you can). The pictures they show on the website DO NOT and I repeat DO NOT reflect the product they send. I had purchased product to gift to my kids and what I got was something a Jeweler who is making Jewelry would get, crappy looking square, no packaging as a proper bullion is sold via other credible sources. DO NOT use them, find other sources.
Jagan,
I'm sorry for the disappointment. Since this product is intended to contain possibly hundreds of options, we would never be able to show each example. If you'd like to return the item please contact customer service. The products you received are actually hand-poured bars which generally are considered more desirable than those pictured on our page. If you are looking for a specific type of bar, I'd recommend buying the particular one listed on our site.
Reviewed Sept. 27, 2023
Please do not buy gold coins from this company. They are horrible. I had ordered a lunar gold coin from them and I received a empty box few days later. The box they used for shipping a gold coin was of poor quality. The box was cut open from underneath and the coin stolen and then a transparent plastic tape was reapplied. I will never ever buy coins from this company as they are not trustworthy. You spend thousands of dollars and the quality of the box and supplies they use is disgusting. There are better companies out there like Liberty Coins, Bullion Exchanges who really have great shipping standards.
Hello,
Without knowing your order number it is difficult to address your complaint. I'm sorry for the poor shipping experience. Could you send your order number over so I can look into this?
Reviewed Sept. 26, 2023
They did not include my full order and told me package had been tampered with, then they changed the story. Told me claims would call me back, then said the package was not tampered with and that they would refund me the missing pieces but it would take a few days, still waiting. Have gotten no email confirmations, nothing but the runaround. They do right by 90% of people to stay in business but make a lot of money jacking 10% of people on the side. I was one of the unlucky ones, thank God for PayPal and that this wasn't a large order of I would be out a lot of money.
Hello,
I'm so sorry for the frustration. This claim is being paid in full. The customer was notified of this by our claims manager yesterday. There was a bit of phone tag involved however the customer was made whole.
Reviewed Sept. 6, 2023
Have bought a lot of gold and silver through them. JM has never disappointed. I personally will only use them for my precious metals purchases. Orders usually received in 2 to 3 days. Would be nice if they implemented some type of loyalty point system for purchases.
JM Bullion Company Information
- Company Name:
- JM Bullion
- Year Founded:
- 2011
- Address:
- 11700 Preston Road, Ste. 660153
- City:
- Dallas
- State/Province:
- TX
- Postal Code:
- 75230
- Country:
- United States
- Website:
- www.jmbullion.com
