JM Bullion Reviews

Quick response time, excellent sales and delivery and always exactly what I ordered. The delivery is done for my comfort in the security of the shipment. The Canadian Mint has a sterling reputation for quality product.

Silver bar purchases are easy and cost effective with competitive adders above spot, always. Shipping and terms are very well handled. Product quality is very competitive and well packaged for product protection.

Earlier this month I ordered a small amount of silver peace dollars. The coins arrived within the expected shipping time frame. I am very pleased by the condition of the bullion. Although there is a slight premium (they are a business after all), it was not as much as some other companies. In short, I would recommend JM Bullion and will probably buy more from them in the future.

I received my silver coin order within just a few days. I would have given them 5 stars except I think the shipping cost is just a bit high. I don't begrudge a company charging for shipping and handling, but it bothers me when it looks like they are adding charging more for s/h just to pad the price.

Simply put, I have an income under 50k, no college degree, 42 years old. Wealth isn't paper-fiat currency. Physical metal can not be printed. Digital wealth is foolishness, a billion or is it a trillion blips on a screen. Understanding the difference is why I purchase.

I honestly can't say enough positive things about my purchase. From making the purchase to delivery, everything was perfect. I even made a mistake (my fault) with my initial order, and Arielle & Helana, in customer service, fixed everything. Thank you to them and your company. Will be making more purchases!

I have given feedback on a lot of JM Bullions products. I actually could not leave feedback on my $10 Gold Eagle/cleaned, as I had already done so! If you are looking for a 1-Consistent, 2- Professional, 3-budget friendly, 4-Integrity, 5-Top Grade products, 6-Fast processing and shipping, trust me I make JM Bullion my "go-to" on any bullion purchase. I have them bookmarked!

Great consumer service. Fast delivery of product and gave tracking number. Am looking forward to more investment. Every question I asked they responded clearly and with accurate. Good job. l Looking forward to be a return consumer.

UPS either lost or stole my 100 oz silver bar that JMB bought back. Answered JMB's 10 questions on how it was packed and shipped. Claim denied because I failed to mention bar was boxed within the box. Lost a customer along with a $2600 bar. Funny how their Claim Department never called, or wrote, asking for clarification on this. UPS Driver just got $2600 richer.

Great products. Great service. Great price. Fast shipping. The industry leader. No one comes close. All others are in their shadow. Repeat customer always the best. They are a lot more better than I can say for the service taking this review. I would rate C.A. one star but J. M. Bullion gets TEN STARS!

I am disgusted to have to write a review that seems to align with others who've posted with the same or similar issues regarding lost packages and non-delivery of goods. I made the tragic mistake of ordering a "Pre-sale" item on August 9 with an anticipated delivery date of August 21 to not have this ship until August 24. The bar has been held at their facility and now their USPS local office ever since. Never departing. I contacted them last Friday on the 28th, a day after the "Anticipated delivery date" from USPS to get the run around from the young rep that Erin (supposed claims manager who is horrible) was unavailable and I left my name and number for a callback. I also sent an email thru their website submission to get an auto-generated response that a "Human" would call me back. No call.

They alone determined the amount that I was going to pay. They filled in that amount on my debit card account and then processed it with the Bank of America as though I had submitted it myself! The third and final agent I spoke to on Aug. 26th, Sana, said, ”It’s an industry-standard policy. You are NOT going to get reimbursed.” Not only is it not a standard practice but also it might violate several federal statutes including misrepresentation (identity theft) in the execution of a fraudulent interstate banking transaction.

I think this place is a TOTAL SCAM!!!! I placed my order and the money got transferred. Now they will not answer the phone and email link does not work. I think FRAUD!!!! I think I just flushed $50,000 of my retirement down the drain. DO NOT BUY ANYTHING FROM THIS COMPANY. AVOID COMPLETELY! They are not regulated as I thought they were and they set up fake sites that say they are!

Paid in full for 75 Troy Oz coins. Never received product. UPS sign for my product. I never signed for anything. They signed for it at 10:00 that night. Very disappointed. We'll see what they if they reimburse I will retract this.

I placed an order and mailed my check. They canceled my order claiming they didn’t receive my check and then processed my check. Now they’re holding my money for ten days and won’t make good on the order that I placed. I sure wish I had read the reviews previously of all the people that didn’t receive what they ordered. I had already placed another order. Payment has been received and it’s being processed. But now I’m worried I won’t even receive it.

JM Bullion has the lowest pricing on bullion! First time buyer and I did my research before making the purchase. The exact same coin at APMEX was priced higher and I decided to go with JM Bullion. I received my coin very quickly and am thrilled with the absolute perfect condition. I would highly recommended JM Bullion to anyone buying bullion.

JM Bullion is the #1 website to buy bullion! the site was extremely user-friendly, I picked out 2 coins and a case for each coin. I was given tracking information after I placed the order and product came SPEEDY quick. I am so thrilled with the coins I bought and I will never buy from anywhere else. Thank you JM Bullion!!!

Ordered a 10-ounce bar on June 25th. Order is obviously lost someplace. So the fault is not entirely on Jm. It is the experience I have had with them through the process. Specifically Erin from customer claims. Work Hours: Monday-Friday, 7:00 a.m. - 3:00 p.m., C.S.T. We are at almost 2 weeks now. They said they would contact USPS, they never did. I had to initiate the lost package claim. I have not received any reply from Erin. I have left voice messages, and numerous emails. Still nothing. I have taken screenshots from the USPS tracking page from the first missed delivery. This is not how you build or, maintain faith and trust in any business. Once they have your money, you are left on your own if there is a problem. I would NOT. ABSOLUTELY NOT buy from this company again. There are others.

I placed an order online for gold coins with JM Bullion using PayPal (and I'm glad I did) for over $7600.00 Dollars. I did not get a confirmation. Instead I got an email thanking me for signing up for their newsletter. I called their 800#. Waited. Talked to Lisa. She could find nothing related to my name or email. She referred me next day to another Lisa. Same result. I emailed again and got another person who wanted to refer me to one of the Lisa's. This went on for a few days.

I contacted JM Bullion. I was concerned I had not received order #**. 540 ounces of Copper I had paid for in full. Thomas Fougerousse has not taken any action to refund my money, or send the order.

I have been a customer for a few years now and recently sold silver bars back to them which I mailed with insurance and followed the instructions to the tee! The package was received by them however over 200 ounces of silver were missing valued over $3,400. After month of providing all the information asked of me and the receipt for which the transaction was insured under they declined My claim and told me to not contact them again! Even the rep I was dealing with said that the reason for declining the claim was vague and there was nothing I could do. For the record, I have a great job and hold a secret security clearance so rest assurance my claim is not false. Definitely do business elsewhere!!!!

JM Bullion did the right thing and overturned their decision not to reimburse me. My faith has been restored in them.

I purchased a gold coin in March. JM Bullion shipped it on April 7th. However the coin never arrived!!! It's possibly lost during USPS transit. I called them during mid April. They told me to wait. I called them again on April 30th and asked for a refund. They told me to submit a form to claims department. I did and they denied my claim! The reason is ridiculously simple -- I made the claim late. I am supposed to submit claims within 3 business dates when the coin went missing. JM Bullion, why would you tell me to wait when I FIRST CALLED? It's a simple denial of responsibility. I am going to call my bank to cancel this transaction. Will keep you guys posted on updates.

I purchased silver bars from JM Bullion and paid via ACH same day. Payment cleared the next day. 15 days later, my order was cancelled. When I finally got through to customer service, after 21 minute hold, they said they couldn't verify me via phone, but no one had contacted me by phone. They said they couldn't leave a voicemail, but I have unlimited voicemail capacity. Since the customer service rep was able to verify me on the spot, I asked that my order that was cancelled just an hour ago be reinstated, but they refused. The spot price of silver had gone up significantly since I placed my order. JM Bullion cancelled my order rather than fulfilling it at the original price I paid.

They advertise platinum but very very few products available and the markup is huge. North of 10%. I’m a customer and you do get what you order so I would recommend them as a site to consider when looking for gold or silver. Their prices appear to be competitive in those 2 metals.

Then I tried their phone call but got the call back few hours later. And I saw the website explanation to check how much tax is applying, need to process. So I processed to see the tax but the order just went thru without any notification about tax. Then I called right away to cancel, cause the order was just by accident. And they are saying about cancellation fee and the FEE is more than USD120. Haha.. How nice system. I will write this review as many as I can. I wish there is no more victim like me.

I am a long time collector of Gold and Silver bullion but I usually purchase locally, in store. Given the current shutdown I had to resort to online purchases. To say my experience was bad with JM Bullion, would be an understatement. They sent me the wrong items and to make matters worse, the items they sent me were very damaged.

JM Bullion did me right. They first botched the order. I know it was overwhelming demand in March. They did finally send the right package, didn’t charge me anymore, it just took a lot longer than I thought. For a while there, it was in claims. I was unhappy. So, I won’t give them 5, I’ll give them a 4-star because they made it right. A 5-star would have been if there was no issue whatsoever, and they just sent it out without any question. But I had to question it and do a bad review first. But I’ll give them 4-star now. Thanks.

This used to be a good company. I placed an order a month ago while the market was cool of $1700 worth of gold. They decided to ship my gold to an address different then what I entered. They tried to tell me that PayPal put in the address (in which PayPal never had that address on file and I triple checked my mailing address was correct before I submitted).

I am a customer of JM Bullion for 7 years. I placed 2 orders on March 13 and March 15 for Gold and silver and provided them my bank acct # for the ACH payment. They sent me multiple emails stating my payment failed. I went back and provided them a different bank account number. They charged both the accounts for same orders. When I saw my both accounts on hold, I called cust service, waited 2 hours-spoke to a lady who had no access to any order info. She noted down my complaint and said she will email the payment dept. She refused to let me explain to them. Nothing happened. I had to ask my bank to stop one of the payments to avoid double payment. So, after receiving full payment, they cancelled my order and charged me market loss.

ISSUE: Cancelled order after receiving payment. Done without authorization. On 3/12/2020, I placed an order and chose pay by check. I mailed the check. On Monday 3/16/2020, I tried to change the payment method and it failed. Sent 2 emails saying payment was in the mail, don't cancel. No reply. Three days later they cancelled the order, 3/19 and charged me for market loss. However on 3/18, they received mailed payment. Verified. Called customer service and spoke to a rep. After researching issue, bottom line once an order is cancelled that's it. They would issue a refund minus the mkt loss. I called next day and verified this. I said charge my CC. A week later same rep calls me back to verify how to refund. I say charge cc. Now 3/31 I find out they electronically refunded amt and kept the mkt loss amount even after I said twice charge the cc. Advice is: Do not use this company. Not interested in doing what's right. Only interested making money.

I set up a transaction to wire JM Bullion approximately $5,000. I went to the bank (Chase) the following Monday to complete the wire. The banker told me that the information I was given by JM did not match, it was a different bank in a different location. Chase advised me not to complete the wire. After several days of waiting on hold for a JM associate I finally received a call back. They gave me the same routing information and we're unwilling to allow a different method of payment. A few days after this they charged my credit card nearly $600.00 (because silver went down).

I placed an order on March 24th around 12:02 am for 90 silver eagles and 3 1/2 ounce gold eagles, they debited my credit card but sent no e-mail confirmation. I called and was on hold for nearly 2 hours to be told that the order could not be found however they were able to debit my credit card. I was advised that I could repurchase with new money at a higher price silver and gold from them again, I am furious and these guys are scamming the market. DO NOT USE JM BULLION.

Purchased a silver monster box. Sent funds via bank transfer company. Refunded my money and now trying to claim the tool a market lose and trying to charge me $1240 dollars. Buyers beware. Buy from a different bullion company. Shame on this company trying to scam me during these hard times with the corona virus. I will take this to court.

I have only recently begun purchasing products from JM Bullion and must say I am extremely pleased with the purchases I have made. Their products are of extremely high quality and are shipped in a very timely manner. I will continue to purchase from this company.

I've made several orders from JM bullion. In my opinion and experience, they are the best online bullion retailer out there. The selection isn't vast, but if you're looking for common bullion products, they're who to trust. Best price and free shipping over 99$, they can't be beat. Professional and courteous. Will be a life long customer.

Just purchased another 10oz. silver bar. Buying is fast and easy. Used E check for the first time. Considerable savings, although shipping takes a bit longer. NBD to me. I would rather take the lower price. JMB has become my go to source for precious metals.

Ordering through JM Bullion was a Simple & straightforward process with more payment methods than I've ever seen & fair premiums on all items. Shipping is discrete and very quick (2-3 days for me). The coins are always protected well when they Arrive. Very happy overall & would recommend ordering from JM Bullion at least once to try them out!

Never a problem buying from them, the problems never end selling back. I couldn't get ahold of buy back department until the next day, had there been someone to answer the phone or call back I would have got an extra 50 cents per ounce. The rep could not find the RCM 10 Oz premium bar price, so she quoted me for various bars (lowest) price, and said that it would be fixed when they received them, it wasn't. They wanted my credit card number as I would be responsible for any loss that they incurred by me changing my mind or delay in Shipping. I shipped priority on Thursday, it arrived on Saturday but they received it on Monday. Whole process took two weeks and an additional 3 phone calls, buy back manager John promised that price on the RCM bars would be corrected, it wasn't. AND they charged me 30.00 to send me a check via priority mail! They are great to buy from, but there are much better options for selling.

I have recently been bitten by the silver bug and JM Bullion has been my go to site so far. They have great weekly deals and many methods of payment and free shipping on orders $99 and over. Prompt delivery.

I have ordered for years now and everything has been going great. You get what you pay for in a timely manner and easy to track the package! Also the pricing is very good and compared to other companies they beat them hands down! I will continue to do business with JM for many years to come!!!!

Placed an order. Payment approved. They then cancelled it because I 'reside in a high risk area'. Manhattan. I mean come on. After email exchange and multiple calls, they refused to place the order due to my zip code. Just madness.

I have used JM Bullion for years for my purchases and sell back of gold and silver. They are an exemplary company with great customer service, products and timely delivery. Their pricing is very competitive with an inventory that is complete and quality. I will stay with JM Bullion today and in the future.

Quick, professional and always prompt with their deliveries, JM Bullion is the best precious metal provider around. I buy a lot of silver. No company can compare to JM Bullion. They are the best!! Try them and see if they are not the best in the business.

Just started using this company and they have been great for all over service and quality product, they backed up everything they do with helpful staff who are always on time and very knowledge based, I thank you all for the effort you have done for me!

I've ordered multiple times, mostly silver rounds or coins, and a bit of gold bullion as well, and have never had any issue with what I receive. Prices are reasonable, and the silver spot price deal is nice, as well as the free shipping over $99. Good place to start stacking bullion and preparing for the future.

Items are shipped well packaged and promptly, item quality is as described, and they have fair pricing with free shipping over $99. I have placed multiple orders without any problems and plan to continue purchasing from them.

I found an awesome hobo nickel on another website and I wanted to purchase something like that for my husband. I found the perfect one on JM Bullion. Ordering was easy, and I was surprised at how quickly it was delivered. The hobo nickel is amazing, my husband loves it! We will definitely be ordering more items????

Saw JM Bullion's ad on www.findbullionprices.com and found their special on "Black Diamond" the bison and the (10) 1 oz. silver rounds at spot price. Really like the design as I had buffalo nickles as a kid on my paper route.

I have been using JM Bullion for the purchase of Silver products for the last few years. The price is always competitive and the free shipping has never failed to deliver. Highly recommend JM Bullion to any prospective buyer of precious metals.

JM Bullion makes buying silver and gold simple and professional. There are no confusing or misdirecting links. Prices are competitive. Paying through PayPal is efficient. And shipping is quick. It’s as easy as walking into a brick and mortar store, but you don’t even have to leave home.

I was online looking at several websites to purchase the new 2019-S silver proof silver eagle. None of the sites I visited had this coin in stock or was just now taking pre-orders. I came across JM Bullion's site and they didn't only have it in stock but it shipped the following day. I just received this beautiful coin yesterday, and I couldn't be happier. I will be purchasing all of my coins from JM in the future. Keep up the great service and products!

I have been doing business with JM BULLION both a Buyer and a Seller for years without a single issue. As a Seller they offer competitive pricing and one of the largest product selections around. I have bought Silver Rounds, Silver Eagles & Silver bars and always get top quality Silver with fast shipping and great packaging. I have also purchased Gold Eagles and have at times sold some Gold back to them. If you ever want to liquidate Silver or Gold I highly recommend selling it to JM BULLION. You will get the best price and customer service in the business, this I know from personal experience as both a Buyer & Seller to them. In the past I have done business with several other dealers which are also good companies. But I eventually always came back to JM BULLION and now they have become the only company I do business with when Buying or Selling Precious Metals. If you buy or sell thru JM BULLION I'm sure you will never regret it.

I started using JMB when I recently got back into purchasing silver. They USUALLY have what I am looking for with very competitive pricing. Their pricing tiers are very simple to read and there are no hidden fees. Reasonable free shipping threshold of $99+. I have spoken with a representative on the phone to help me with knowing how to make orders by wire/check and she was very friendly and knowledgeable. I will continue using JMB.

Nice professional service. Good prices. Will be using again in the future. Nice selection of gold and silver and bullion at spot prices. Also silver and gold bars. They're careful on how they pack your items. Fast shipping and satisfaction guarantee.

I've ordered about 30 different times over the last 5 years with JM Bullion. From $100 up to $2000 orders, for Silver and Gold Bullion and Coins, and Bars. They have never messed up an order, they have never lost anything in shipping and everything went as expected. They provide good competitive pricing compared to other companies, good free shipping thresholds and accept all forms of payment. I have never had a problem. I live in the Midwest area of the country and always choose USPS free shipping from them. I always know what to expect from their website and highly recommend them to anyone.

After reading a few other reviews I have to add in. I have been a customer of JM Bullion since 2015 and am very happy. I just added it up from my order files and I have purchased $12,671.75 worth of silver, gold, and copper from them. I have not regretted a single purchase. All have been sent in a timely manner and all products have been of excellent quality. A few items weren't available right away and I have known ahead of time that they would be sent after a certain date. This appears to be common practice from several other metal sites online. I know when I am seeking other purchases of Metals in the future I will let JM Bullion handle my needs with the assurance I will get a High Quality item at a more than fair price. Excellent Job!

The company JM Bullion was very easy to deal with, the order process was simple and the shipping was quick. The product arrived as described and advertised. Highly recommend their products and services and would recommend to friends and family that are in need of the same.

I found JM bullion in Oct 2019 and am completely satisfied with the product, price, customer service and shipping. The only complaint I have is my bank account says, "Stop. You are spending too much money." Lol! There is truly nothing better in the silver market than holding the mint rolls of stackables. I have bought off that giant site online that a million people sell on and have always enjoyed getting my silver but I have never gotten as excited as I do now because I know I'm the first to own what I bought along with JM's weekly sales. The prices are always able to beat the items purchased online. I'm completely 100%+ satisfied.

I have been purchasing various silver pcs. from these people for 4 years and have gotten real good service and have paid by check and Paypal. I will continue to use these people and have told friends to do the same. Thank You.

Large variety of products silver and gold is my preference, silver statues and colorized coins mostly for gifts and putting sets together for family. I really like the feature of wanting to know how many they have of a particular coin or anything else - I always type in the quantity box 9999 usually if there is less a box will appear and it will tell you how many they have on hand. Great feature. Great service. Good follow-up. Great store.

I have been buying silver and gold US coins for several years from JM Bullion. I have been very happy with the product. Their prices are fair. They ship the product quickly once payment is assured and the shipments are discrete, no indication that would identify the product.

Warning, don’t deal with them. They are liars and a scam operation. Trust me. I wouldn’t buy a copper round from these fraudsters. Check the metal they send you. Chances are it’s not legit. Be extremely careful.

I'll keep it short and sweet. I highly recommend this vendor. Product was delivered expediently, and in the timeframe quoted. Product was beautifully made and well packaged. I will be a repeat customer and suggest that you do business with this vendor as well. The service could not have been better unless they had actually hand-delivered it on a silver platter. Is that an option? Thank you JM Bullion.

I have purchased from JM Bullion a few times over the last few months, diversifying my portfolio. Their prices are fair, or better then most competitors with lower "free shipping" minimums. Although the price break tiers tend to be generic with across the board. During checkout they tease you with lower pricing via synced bank accounts, and ACH payments. Having attempted this several times on all my transactions, it does not work. I bank with Wells Fargo, a nationwide reputable bank, not some hole in the wall financial establishment, and it still did not work. So I will forced to use credit or debit cards, costing me an additional 3.5% on my purchase which totaled out to another bar of silver.

The worse experience I had in a long time. Was promised my item would ship in time for it to get here before Christmas. Just found out, and that's a day before scheduled delivery, that item they sold me a week ago was oversold and I will not be getting it. This is something that could easily be communicated to me long time ago so I have enough time to replace it....instead of feeding BS that my order was shipped. Never again I would deal with JM Bullion due to not being upfront with me, incompetence and the worse customer experience. Thank you JM Bullion and Merry Christmas to you too JM Bullion.

I created an order recently, and a few items I inadvertently added to my shopping cart. I paid, and when I got the receipt noticed that some of the items were incorrectly added. I emailed customer support within 5 mins of ordering. I did not receive a response back until the next day saying that I would need to pay a $15 fee to cancel those items. Then they will offer any assistance to help me shipping the items back. Also their "free shipping" took 7 full days to get to me which is ridiculous. I'll put my precious metals business and tell all my friends to go elsewhere.

Terrible customer service! I placed an order for 20 American Eagles on August 27, 2019 they cashed my paper check within their review time on 9/4/19 shipped on 9/10/19. Called the company several times about my order and didn't hear back from them until December 10, 2019 when their customer service rep called and told me that the PO shipped them back to JM.

Placed my first order for 1 oz gold bar. It arrived essentially on time. All is good. The only issue stopping 5 stars is that they never offered me a first time order of 10 oz silver bar at spot that I see others make reference to.

Have purchased thousands of silver coins, silver bullion and copper over the past 6 years, and have never had a single problem with JMB. Excellent product, fast delivery, and easy to use website! Keep it up JMB.

After I open profile on JM Bullion site and try to place an order it didnt went through because address on my Card wasnt same as shipping address but they still charge my Card. Unbelievable. How they can charge me for something they didn't even sent. I didnt get any e-mail from them about order or payment. I think they are fake or totally unprofessional. I hope they will refund me back.

Really good selection of silver Bullion. Prices are often cheaper than those that claim to be the cheapest. Their specials are often the best investment on their website. I've done around 5 purchases so far. One purchase wasn't up to par, but the rest were. They did fix the situation on the one order also. I will continue to purchase from them in the future. If they continue good customer service, then I will update this to 5 stars.

I've found the best deals are from JM Bullion. I get what I ordered! Everything is simple to understand about the whole process of ordering, payment, and type of shipping. I have called once & spoke with a knowledgeable person that was very helpful with my question. I would recommend JM Bullion to anyone that asks me about investing in precious metals. Thanks for all you do!! JOHN

While the shipping is slow, it's free and no one can touch their prices, absolute lowest prices hands down of any precious metals dealer. I absolutely would recommend them to anyone getting started investing in precious metals.

Excellent product, service and delivery. Will continue buying from them for all Silver purchases. Purchases and quality of product offered is of quality and condition as advertised. Delivery is quick and received in pristine condition.

JM Bullion has been very satisfying in their service in both purchasing and delivering products to me in a timely manner. They even contacted me over the phone in regards to a purchase payment they had not received which turned out to be an error on my part (discovered later I had mailed it to incorrect zip code). They were understanding and allowed me a few days to send the payment in for products I had purchased.

From finding what I wanted to the purchase everything was above par. I ordered 3 Mexican 50 Peso Gold Coins in unknown condition and All look brand new!! Great mailing experience! Shipped the next day in discreet packaging!!

Sadly to say although this company came to my attention by a local numismatic club and good friends I had several coins that came in with flaws and communication with their CSR was to say the least not up to the standards I was referred to. Sooo much that my friends indicated to just “take advantage of silver prices lower” and purchase their “one time spot price” and move on. As a beginner on a tight small budget and purchasing time pieces to give as presence to my love ones I have done just that and currently waiting to receive the “spot pricing silver coins” in hopes of receiving good pieces.

I have made about 10 to 12 orders over the last few years buying silver rounds and coins. Never a hiccup, never an issue, never any problem whatsoever!. I enjoy nothing better than buying things from a place that not only has best prices, but fast shipping, and trouble free issues. JM Bullion is honestly a #1 choice for me, and it should be for you too. Absolutely 100% honest and real experience.

Have purchased multiple times from JM and have always been satisfied with the products. Purchase gold and silver bullion whenever I can. Have never had any issues and always superfast secure shipping. Highly recommend JM Bullion.

I do, and will continue to recommend JM Bullion to friends and family. My only wish would be that they could be notified when the money for the purchase had cleared as to speed delivery a day or two. I will continue to be a loyal and regular customer.

These guys always have fast delivery, and will get in contact with you if you have any issues. The customer service is excellent and their selection of pms is impressive. They also give constant updates on new or returning products.

Easy purchasing experience. I love the Free shipping over 99 dollars. I will continue using JM Bullion for future purchases of silver. Their website is easy to maneuver through and to find information and pricing.

Great service, fast shipping and excellent communications. The only problem I have is you shouldn't be charged more money for using PayPal or Credit Cards. Every precious metals website operates this way, but I wish JM Bullion would break the mold and not charge additional money for PayPal. I would recommend JM Bullion and will continue to purchase from them.

JM has proved to be an efficient and reliable source of silver. About a month ago, I concluded from an ongoing financial and economic analysis, that silver was on the verge of a historic escalation in value. I sought an internet provider for some of my purchases, and JM emerged as my vendor of choice.

Very careful to confirm my identity and warned me of possible scam. He spent time to make sure I was ok with all procedures and did follow up. He was very friendly. Received the the products quickly. I would recommend this company.

Fast and easy way to purchase my precious metals processing and shipping your order is extremely quick. I’ve tried other companies. JM Bullion is the best imo. Save your time and shop here. Excellent service. If only all my online purchases were this pleasant. Buy with confidence.

Updated on 07/26/2020: I have had nothing but nightmare experience with JM Bullion, I still am yet to receive my order of metal worth over 5K, and it's been years since and they won't even try to resolve the issue. My first shipment supposedly was lost in transit, it said it was delivered but when I went to UPS it was nowhere to be found nor was it in my PO box. Another shipment was sent and the same thing happened. UPS pointed the finger at JM Bullion and JM Bullion pointed the finger at UPS. I will probably never receive my order at this point. Save yourself lots of time and money and DO NOT order from them.

I tried to place an order with JM Bullion for some silver bullion, as their reviews appeared to be excellent. I went through the process of verifying my checking account with "micro-deposits" so I could do ACH direct payments. They only sent one micro deposit instead of two so I couldn't verify the account. They sent an email saying they couldn't verify, and to call them with my account and routing #. So I did. The woman I spoke to, Angela, was less than helpful, trying to blame my bank for the problem. Now, I have had this account verified by multiple entities, multiple times, using micro deposits. I have three brokerage accounts tied to it, and the only entity that has EVER had a problem performing this simple task, is JM Bullion. I normally wouldn't write a review, but the woman I spoke to became condescending, and was essentially trying blame me and/or my bank for JM Bullion's own ineptness. I wound up just cancelling the orders.

The 1st order was wrong item but the customer service understood the issue and corrected it, fair market prices and quick delivery of the products, products arrived as described, nice finishes and good packaging. The seller is recommended.

Always the best prices, good selection, great quality. I buy the majority of my precious metals from here, mostly due to trustworthiness and price. Most coins are in perfect condition. Never had an issue with any order being incorrect and I've ordered from them dozens of times. When anyone starts out buying precious metals and they don't know who they can trust, this is the place to start. JM Bullion is 100% legit with the best prices on almost everything. The selection can seem limited once you expand your horizons, but I still buy the vast majority with JM Bullion.

The online experience is clutter free and easy to navigate. I received my package on time and the contents were protected with great care. I consider JM Bullion my go to online dealer. I’m completely satisfied with my purchase.

I was actually shocked when my roll of 1 oz Silver Indian/Buffalo coins were in my mailbox in 2 days. I still can't believe how fast my order arrived. The best prices bar none, quality is top notch, and customer service is simply the best. This cowboy will only buy from JM Bullion because I trust them 100%. Thanks guys~!

The service is always fast and professional. The products I've received are always in great condition and arrive packaged to protect. I've made several purchases from JM Bullion and have yet to have a bad experience. I would recommend them and their products to anyone who is a silver stacker or coin collector.

I have been ordering silver bullions for my metalsmithing business. JM Bullion provides quality silver, quick shipping that is discreet, and decent pricing. Every purchase has been consistent, so I know what to expect, and when to expect it. At this point, JM Bullion is my go to. I don't have to think about where I'm buying because I know the prices are competitive, and the service is good.

Every experience I have had with JM Bullion has been nothing less than outstanding. When calling in the sales staff was very helpful and professional. My online orders were filled and shipped promptly. All orders were received in a timely manner and arrived as ordered in perfect condition. This company is the best. All items were packed to arrive undamaged, and I never had a problem with any order I have received. I will continue to order from this company for all my silver and gold. There is nothing negative I can say about this company. As I said they are the best.

Do not get me wrong. JM bullion is a GREAT Company, and I would give them 5 Stars except for how they ship the items to you, especially when the items could be shipped in a small padded envelope. They ship in small boxes which will not fit in my mailbox. I even sent an email asking if this could be done because packages that cannot fit in my mailbox are always given to somebody else instead of allowing me to take possession of my own package. This is the problem living in an apartment complex, and this happens with all 3 major carriers even packages that require our signatures we do not get to sign for them.

I've ordered a number of American Silver Eagles. Very fast shipping, reasonable spot prices, and nicely packaged. When the Silver Eagle arrives, I immediately go into full Gollum-mode: "My precioussss..."

I probably order 6 or seven times a year. I collect certain silver rounds. These guys (and ladies) are quite proficient, and even if there is an issue, there is no problem, at least I never had one. Their prices are good, and I'm looking at my purchase 3 or 4 days after I make the order. To me, they are the best.

I have ordered several times from JM Bullion. They always ship on time and you get what you ordered. The product is high quality and is exactly as described. I recommend them to anyone who wants to get precious metals.

I ordered some silver bullion, not much-enough to test the reliability of this company. Shipping was fast and secure, payment was also secure. The only issue I now have is they make it too easy to do my precious metals shopping! Variety and selection are two (and price, of course) are important to me and this site fits the bill.

JM Bullion provides consistent, fairly priced, rapid fulfillment coinage and precious metals products. I am a fairly regular buyer from JM Bullion and am never disappointed. I recommend the company to the interested consumer.

My first 6 orders in Bitcoin were fulfilled with no problems. The 7th order by Bitpay showed success on my end but JM Bullion said it failed. I contacted customer service and after several days they completed my order. Their customer service is excellent but I am nervous using Bitcoin in the future.

Great price, 100 percent dependable all the time in pricing and shipping!!!! Never a issue after nearly 30 sales. Product is always spot on perfect with what is advertised!!! Very competitive with market price. Never a issue after years of dependable sales.

I have nothing but great things to say about JM Bullion. Excellent pricing, service and delivery times. The product I received was exactly as advertised. I highly recommend them for you precious metal needs.

The ordering process is smooth and easy. Pay by check for the best price and once you pay that way a couple of times, you'll become a preferred customer and you may have the option for e-check, which cuts down on the wait time. I have had a great experience every time I've ordered with JM. Will definitely be making more purchases in the future.

I'm pretty happy with all of my purchases. I do not believe there is anything they could have done better. I have been completely satisfied with their business. I will not go with another company. Best investment yet.

I have ordered a decent amount of gold and silver from JM Bullion. I had an experience that is still ongoing and I am beginning to doubt that it will ever get resolved. I ordered a 1/2 oz gold coin. 1. It got lost somewhere in between the facility and the post office for two weeks. 2. I called the postal inspector and his reply was; "they never received the package". 3. After numerous calls and emails to JM Bullion. All of the sudden out of nowhere the package shows up at the post office and is in transit to my address. 4. I receive the package and to my tremendous disappointment it is a 1/4 oz coin and I paid for a 1/2 oz!! 5. I proceed to contact them. I now just want my money back. They instruct me to mail the coin back to them and they will refund me. It has been almost two weeks since they received the coin and I still haven't received any refund. I plan to contact them again today...

Brand new to this precious metals diversification strategy. Many of the other sites want to call you, discuss, sell, etc. I didn't want to be bothered with all that. I did my due diligence... I knew my strategy and I simply wanted to buy some things. JM Bullion has the best prices I could find, free shipping for orders of $99 and a wide variety of products. They even have weekly specials... which sounds like a lot of fun. You have to mail a check to get the lowest price, but, oh well. Take advantage of their introductory offer on 10 ounces of silver at spot!

I just received my fifth Gold and Silver Purchase from JM Bullion and I must say I am pleased. Although some reviewers are not happy with the time it takes to receive from the purchase date, I feel it is necessary for JM to make sure the payment is totally clear before shipping. After all we are talking big bucks here for gold and silver, and the likelihood of recovering the product once shipped is almost not.

I'm a new customer testing things out with a few orders and it's been great! I've been getting better pricing than I can find walking into a local dealer and the free shipping over $99 makes it so easy (and cost effective). It's been better than expected. If reliability of shipments stays consistent, I look forward to buying more, and more often. I'm just getting back into buying bullion and glad I found JM!

I'm a repeat and frequent customer of JM BULLION. I've bought from other coin/metal dealers in the past. I have found JM BULLION to have a huge selection of coins/bullion, super fast delivery, super low prices and quality products! I will not go back to other companies as they do not measure up to JM BULLION! BUT, I HIGHLY RECOMMEND THIS COMPANY. I'M DEFINITELY A HAPPY HAPPY CUSTOMER!

I have been ordering from JM Bullion for several years. At first I was concerned that they might be less than great but my experience with them has always been positive. They price their products fairly and ship them quickly. They even take the time to pack them in such a way so that it is not easy to detect what might be in the package. Every effort is made to ensure a top of the line transaction.

J M Bullion is my go to for beautiful precious metals. They are efficiently on time, dependable and have a lot to offer. They have the best selection of precious metals at a competitive price that entitles a low to no risk, buying from JM is a priceless opportunity to put your wealth into a tangible asset that will I believe sustain and or increase in value with time. Buying from JM is something that I am thankful for.

Outstanding selection and competitive prices. Quick delivery. Everything you could ask for! They consistently have a wide range of inventory. Easy to navigate website and easy to checkout. Nice design.

I have bought from JM Bullion before and I have never had any problem. They are always very courteous, fast and professional with their service. They have great prices also and ship quickly in well-packaged boxes.

I made the 3 different orders at 3 different dates and was given delivery dates for each purchase. My purchases came earlier than I expected and each order was exactly what I wanted to buy. I am very pleased with my purchases from the folks at JM Bullion. I have never been disappointed with any purchases that I have made with them. Each order process is simple and direct, in a word, easy! I've used them for precious metals for several years.

JM Bullion's site was great. Easy to navigate and simple to use. Their prices were great and shipping was fast. I have made additional purchases since my initial purchase. A pleasure doing business with this JM Bullion. I highly recommend JM Bullion.

I appreciate the accuracy and special care these folks take to get their product to you. Their service is top notch and they provide a plethora of options to their customer. Product is taken great care of in terms of shipping and comes in a reasonably quick amount of time. Privacy is a priority to them and they treat it with respect.

Always fast and dependable with a great product! Look no further for all your precious metal wants and needs. JM Bullion provides a worry free transaction with fast, free and insured shipping. I am a repeat customer.

Since my first purchase from JMBullion several years ago and many pieces of metal I have always had a pleasant experience. JMBullion metals are priced right and their shipping program matters to me a great deal. Free shipping with a 100 dollar minimum is perfect. I have nearly at every instance purchased more than one item and set my budget so that I'm able to purchase several items at any time I'm buying. Not having to pay shipping makes the purchase just that much better. I check my metals with test kits that I own and have never found anything but authentic metal with the purity that is stated in their ads. I recommend JMBullion to everyone I know that buy precious metals and have never been told it was a mistake.

I am not rich nor do I make much money but once or twice a year I buy a few coins/bars usually 1oz. Out of all the places on the web for coin etc. this is my favorite place. I been using this site for about 4 years now and will continue into the future.

Before beginning to purchase metals I did my research of every major company in the U.S. China, Europe, Australia and Hong Kong. By far for the Quality of the metals and a fair price being competitive at it below JM Bullion beat them all hands down. There really is no comparison.

They are always on time with shipping. If I ever have an issue which is never, I can call and speak to someone who will take care of it right away. Good prices as well which brings me here to begin with.

No shipping charges a plus. All items arrived as ordered with great care in packaging. Order was quick compared to those from other firms. I would recommend JM Bullion to other customers. Quality was as advertised.

Everywhere I looked for research on where to buy silver suggested JM Bullion. So I bought the spot price silver starter package (I suggest you do the same, you won't be disappointed). Good selection, good price and only place I've found that does e-check for smaller amounts. Packages come super fast. I've bought from them three times now and never had issue.

Always answer all my questions, helps me to understand how to do what I want at lowest possible cost. Great company. I am quite pleased and will be placing regular orders from now on. I looked at all the online services and determined JM Bullion to be the #1 I wanted to do business with.

I've used JM for the past 3 years. I've have many purchased some while stationed in South Korea and I have never been happier. There are other companies it there but these guys always wrap and package it well. Free shipping over a set purchase price is a plus. Would recommend to friends and family.

I have purchased bullion rounds from other sellers, but I decided to see if I could find anyone who'd beat the prices they offered. When I found JM Bullion I saw they sold for a little less - "a little bit's better than nada", as they say. Next, I needed to be sure they were legit. Yes, sadly I have been defrauded with counterfeit coins in the past. That hurt. But I found no evidence anywhere that JM Bullion ever did that to anyone. So I bought a roll and S&H was free. The coins arrived and I checked them out closely. All legit. They arrived very quickly, which was good, because I send them to siblings, nieces and nephews for Christmas. They came USPS Priority Mail, well packaged and in a hard plastic-like storage tube. Needless to say, my experience purchasing from JM Bullion was outstanding. I'll be back!

Great on time delivery. Kind and courteous associates. Packages arrived in excellent condition, could have attached a bow and delivered as carrier dropped them off. Already shopping for the next occasion that comes up.

I recently made a fairly significant purchase from JM Bullion using the online tools. After placing the order, I received immediate confirmation of the order via email. JM Bullion gave me frequent updates of the status and tracking numbers for the shipped packages. The product arrive earlier than promised and in perfect condition. I would highly recommend JM Bullion for all of your gold, silver, and other precious metal and coin needs.

Had an issue with address and the post office returning my check payment. Didn’t create any problems with the order. Still waiting on shipment. Check needs to clear. Estimate of 6-7 days before delivery.

JM Bullion is my favorite coin & bullion dealer. Prices are fair, delivery is quick, and the products are always exactly as described. Historically 15 ounces of silver buys an ounce of gold. But with an 80-1 spread now, silver has to come way up or gold way down. So with silver being 65% off of its all time high, and gold only down 40%, and all of the pressure on the FED & USD, I think both will increase but silver will increase more and is a guaranteed triple in the near future.

I made my first order not knowing anything about the process. I was surprised by the easy way the site works, and the ease of the entire transaction. I received my order rapidly, and the quality was OUTSTANDING. I will be a repeat customer!!!

I would like to say that JM Bullion is a great company to do business with. Prices are fair, product is in stock and shipping is quick. I have been doing business with them for quite a while and have never had any issues with them. Highly recommended.

JM Bullion is hands down the best place to buy precious metals. I've made purchases from other bullion dealers and none of them match the speed of delivery or price point. The free delivery alone saves you a bundle. If you're looking for a honest and secure place to buy your silver or any other precious metal look no further.

Quality products, fast shipping and well designed website. Easily would have given 5 stars, I did however have one issue/question that was not resolved and felt they gave me a boilerplate email response.

I've been buying coins for years from multiple vendors, and the Best is JM Bullion in terms of selection (great), price (fair - better than fair, very reasonable), and service (quick delivery - usually less than a week, from halfway across the country). Never a problem. Highly recommended.

I gift silver coins to my kids and nephews every Xmas and Birthday. Order process and delivery is flawless. This past Xmas I called in a missing shipment and JM Bullion's response was fantastic. They agreed to replace the coins, no questions asked. After hanging up with them I gave another look and we indeed receive the coins, it was buried with the other presents in our closet and I had forgotten I put in there. I quickly called JM Bullion. They were understanding and they quickly canceled the call. I tell this to inform others that their customer service is very very good. Lifetime customer!

Unrivaled service with an outstanding product. Over three years that I have been purchasing silver from JM, not once have I had occasion to complain. Orders are filled promptly and my silver arrives in no time. Keep up the great work!

While the coin is in proof condition, it did NOT come in a capsule. Your coins should come in capsules. The silver coins are good prices and excellent condition. I will buy coins from this company in the near future.

I've made ten orders from JM Bullion without a single snag or mishap. Customer service is friendly and easy to reach for any questions. I can't wait for the e-check option to be available to me. I'd never think of ordering from anywhere else again.

I ordered junk silver 90% coins along with some 5 oz bars and Native American Buffalo Silver rounds. Shipped out next day and I received it super fast. When I opened to inspect the order it was exactly as I saw on their website. I appreciate the silver and will be using JM Bullion again.

I order sizable order of 10oz silver bar on Nov 23 from JM Bullion (JMB). They shipped about 10 days later. The USPS tracking number shows something was dropped off at Las Vegas USPS Zip 89120. However, there is no Las Vegas Post Office with 89120 zip code??? No other tracking info and it is Dec 26 today. Repeated call to JMB asking for JMB to complete their shipping to me or refund my order amount were ignored. Instead JMB ask me to launch an investigation of USPS for my package. WT_??? JMB sent me a couple legal forms they wanted me to sign before they would cancel the order. WT_??? These forms seemed to me to indemnify JMB and let them hand on to my money for many many weeks! WT_??? I told them I would not sign and send my order or return my money. JMB has not done so as of Dec 26. So JMB has held my money for over a month and I have nothing as of Dec 26. I do not trust JMB at all.

I placed an order for silver Bullion coins. The order was fully paid, $154. Never received the coins. USPS did not deliver. The shipment was insured by JM Bullion. I contacted JM Bullion and basically I was told that is not their problem. Now I am down $154 and no coins.

In the middle of Nov. 2018 I ordered $3500 silver rounds from JM Bullion... It was to be delivered USPS between 8 and 8 Friday, a few days following. It was a paid order. I waited all day from 8 'til 8. It was not delivered. I looked at tracking number at 8 pm... It said that it was delivered to my mailbox at 230 pm that day. My mailbox is a locking one and can only get letters in it thru a swing door... I waited 'til Monday. Called JM Bullion since they are closed weekends... They said it was tracked as having been delivered, left in mailbox... I sent JM Bullion photos of my box showing it was impossible to leave a package in my box.

I was excited to purchase my first kilo of silver. However the excitement was replaced with extreme disappointment. The product I purchased was suppose to be a new hand poured Silver Towne kilo bar. The bar itself was in terrible condition, clearly circulated, not new from the refinery. It bolstered many scratches and chips. As well as an uneven finish. The color was not what I was expecting with my other purchases of new never circulated silver. It was a dull white void of any shine I have come to expect from my silver purchases. It also had brown and black what I assume are tarnish marks. It was also porous which I assume is a defect from the hand pouring process.

Cancelled an order on Sunday before it was even shipped and will not receive my money back until Wednesday! Will never do business with such a slow company again! Stay away! They will hold your money for no reason.

I have not had good customer relations with this company and now that I read the other reviews, I am suspect of the product I did get from them. Here is my experience: I sent a 1 oz gold coin to my grandson, who never picked it up from the PO. When I called JM and spoke with Laura I received NO HELP in trying to track the package. She said it was my fault and tough luck and was very unpleasant. Finally after several attempts to talk to someone, I did reach another very helpful representative (wish I could remember her name) who was willing to look into it and found that the package had indeed been returned to JM. JM had the package in their possession. I asked for a refund, BUT they sent the check to my grandson instead of me who promptly forged my signature and cashed it. So yah, my fault and tough luck. Needless to say I will be using another dealer from here on.

I recently purchased 10 so-called silver coins from JM Bullion. Using very accurate laboratory equipment including balances precise to 0.1 g and metric rulers accurate to .5 mm, we calculated the density at between 8.7 and 9.0 g/cc. Silver has a density of 10.49. These are NOT silver coins! Additionally, we tested the silver content several other ways. The coins were not 1 oz., as stamped on them. They were each 31.21 grams or almost 1.1 oz. each. Before you celebrate, ask yourself who would sell you the equivalent of 11 oz. of silver when you only paid for 10?

Worst experience with an online merchant ever - my initial order with the company was cancelled without cause or explanation. Customer no-service was useless, be warned, stay away from this company. Much more reputable dealers are available.

Every place I have went to test this through the package. They all come up fake. This one place showed me a sandwich bag full of gold plated copper with the packages that they were sealed in. JM will not buy them back unless I send them a thousand dollars worth. So now I am out $231.00 of fake gold. Do not buy from them EVER. BEWARE. Once they have your money you are solo.

I placed an order for silver and copper, when I submitted the order, The website said I did not order the minimum 100 dollars. I readjusted order and placed it, it denied order due to lack of funds. They took the funds off the first order that they did not place. When I called they said they would look into it. They took the hundred off my card, but I have no order and they have not refunded my money. Customer service seems nice the first few calls, then they get a bit nasty.

Great friendly customer service and support. Well mannered, good at what they do. I was pleased at how knowledgeable they were and eager to help with any and all of my questions. They have very fair price. Very easy to understand what was going on and very please to know they would handle it all. They made it very easy, and wanted to make me happy and be a valuable customer. They also have a lot of payment options. Glad to be a part of it, and good to be in good hands.

Shipping on all JM Bullion orders is free. They shipped my gold within 2 hours after I confirmed to order. And the website updates constantly. I compared several websites before purchasing. The prices competitive or even lower than other sites. It is a leading company in this industry. My friends recommend it to me and I also look up the reviews from previous customers, and most of them are satisfied with it. Payment options are convenient since it didn't bring me any trouble. It also has a live agent. Customers could ask for help anytime.

Spread from market value to cost is reasonable compared to other dealers. Easy to deal with. Pleasant sales representative. Quick delivery of metals. also, the mark up over market value is very reasonable. It will not take long to recoup cost of investment to make this worthwhile. Working with people who know what they are doing makes the cost worth it. They were able to help with making an investment through my self-directed IRA so that I have a stable asset within my retirement account. I forwarded the funds to a depository and they shipped my metals for me.

Helpful and knowledgeable staff made my transaction a breeze. They were able to walk me through the process quickly and efficiently so that it took no time at all. They were upfront about fees and surcharges and made sure that I was aware of them before completing my transaction. The prices listed with the prices that I paid. There were no hidden costs involved. They were very knowledgeable about the medals industry. They were always on top of trends and were able to pass that knowledge on to me. They offered all of the common payment options available online at any other online retailer. I was able to complete my payment quickly and without any problems.

It was very simple and straightforward and took very little time or effort. The representatives were knowledgeable and very courteous throughout. The prices were consistent and I was aware of the pricing procedure from the beginning of the process until the transaction was complete. I have never had dealings with a better or more intelligent, professional, and courteous company. They are my go-to company for these transactions. There are nearly unlimited payment options including credit, debit, direct bank transfer, check, mobile options, PayPal, and the list goes on and on.

Very efficient and knowledgeable. They know what they are doing and are working for your satisfaction. No complaints. They give you a quote and tell you roughly the price very accurately before doing business. I enjoyed it and felt the price was reasonable for what I needed. They answered any and all questions that I had as well as told me common misconceptions then explained them thoroughly. Very friendly and patient to work with me. Could pay using pretty much any method.

This place offered me a very low amount of money for a good amount of gold. When I asked why their offer was so much lower than other places I had went, all they said was "that's our policy." Their "policy" means you're going to get about half of what anywhere else will offer you. They admitted that the gold was worth a lot more than they were offering me. They feed on the desperate people and resale their gold for insane prices. I didn't sell to them but if I would have I would have gotten to get cash. That's what people want so I would think that's a good deal.

They are a good company to do business with. I would definitely recommend them to my friends and family. I would use their services again. They are very easy to work with and are professional. The prices are clear and easy to understand. I find they describe their cost and fees very well. They appear to be very knowledgable. They have good customer service, are able to explain their products and service very well. They offer a variety of payment options from PayPal to checks, money orders, cashier’s Checks and credit cards. They also offer bankwire and bitcoin