JG Wentworth Debt Relief Reviews

JG Wentworth is a bit too slow to find a way to consolidate with a card. It took almost one year, and I still have two more cards to consolidate. It has to be more detailed with that. Other than that, I like everything and customer service has been good.

Very caring and efficient when it comes to negotiating with creditors to eradicate debt. You have been polite and patient with those desperate to come from under their debt, and ready, willing, and able to recommend the fastest way to that goal.

JG Wentworth is a good experience, so far. The only problems encountered were times when I could NOT get the website to work... Therefore, I mostly handled things with phones calls. Everyone at JG Wentworth is very helpful, cheerful, and eager to make the experience as painless as possible.

Overall satisfied, just wish the process to engage creditors and get approval did not take so long. Also, the lease will be up on my car in April and I am worried about my credit score and being able to get a car. I will have to have something to drive so this is scaring me.

Don't ever enroll in a debt settlement program. Your credit score tanks. I totalled my car 5 months after enrolling. I couldn't get a car loan because of late payments due to this program. When I called JG Wentworth to help me get a loan, I was told they don't offer loans. Negotiate with your creditors yourself.

They told me I could qualify for a debt loan consolidation and it sounded like a good thing to do. They looked up all the credit cards that I was backed up on, not only mine, but my spouse as well, and we combined them all. They gave me one payment a month and it was something I could afford at the time. The program worked well. My total debt was 70,000 and I'm down to 6,000. I didn't think it was gonna go this fast, but it has been going so smoothly. I'm really grateful for that.

Updated on 01/01/2023: J.G.Wentworth lied to me. I was told I had a 3 year repayment on my CC. I was told I would pay J.G. Wentworth every month for 3 years and all my debts would be paid off within 6 months, which did not happen. The truth is they had no intention of keeping the original contract. They made sure that all CC did not make a offer and then they offered me a loan at 27%, 8 months later, which I declined then I get sued by Discover Card. J.G. Wentworth called me back and offered another loan that I had to now get co-signed. I was forced to take the loan or go to court. I took the loan and that was 10 months ago and $2000 in interest. I would not recommend this to anyone. I am very disappointed and sorry I signed up with them. Fortunately I can pay off the loan in 3 months and can be rid of this.

It has been great so far, but if we could pay less a month it would be great. It has really been putting a crunch on our funds for monthly bills and all of the things that are needed to live on. Hopefully we can keep up and keep our bills paid.

Too many to describe. We are unhappy with the fees. They were not fully honest about. Upset with talking with one of your agents. Not completely happy with this program. Now too far in and too many late fees tacked on now.

JG Wentworth keeps me informed on what’s going on with my account. I also like that I can go into my account and see for myself what is going on. There was one thing that concerned me, I received an email from one of the creditors stating my payment had not been received so the payment agreement was voided out.

Updated on 10/24/2021: Some of my funds are missing! I called JGW! I spoke with a representative! She BLATANTLY LIED, and said that she couldn’t explain it, and she would look into it, and she would DEFINITELY CALL ME BACK! Nevertheless, I HAVEN’T HEARD ANYTHING FROM JGW! THIS HAS BEEN ALMOST 3 WEEKS!!!

I have been kept informed very well and when I did have a question the representative was very helpful. The settlement have been extremely helpful for me. I appreciate all the help. Thank you so much. Job well done reps.

Everyone has made this experience a very easy transitions to my Debt Relief. I cannot be more happy that I chose JG Wentworth to help me with this matter. From Start to finish every person that I have talked to have been very Kind and helpful. Any questions have been answered by professionals that know what they are doing. Thanks.

The reps have been awesome. They’ve been on the ball. But what I don’t like about the program is when we originally started talking to JG Wentworth, we were talking to them about my wife's debt. They talked me into pooling mine in, which was a bad idea. And from that point, they asked us not to pay any of the bills, which were all on time. So, eight months down the road, we saw that the money that we owed originally is the money that we were still paying overall for the debt. They are doing what they told us that they would do as far as settling the accounts. But because I follow everything, we really don’t save. Because we pay them, then we pay our extra fees plus the original debt. And we come out the same as what we were before.

JG Wentworth tells me things and then sometimes they're not the way they tell you they are. But pretty much, it's all right. I enjoy working with them and it's taken some stress off.

They were easy to work with when I called and it worked for what I was trying to do. So far, the service has been great. They're always touching base. The online thing is very easy to use. The cost is definitely reasonable. If someone was in the situation I was in and JG Wentworth is something they needed to do, then it's a great company to work with.

They were very straightforward and upfront when I asked questions. They told me how they make their money, which was my concern because I was afraid it could be predatory lending. Also, I had account reps I could call. I had them by name and I could call and ask for them. That was helpful. The communication was really great and the onboarding was really easy and effective. There's a digital platform that has transparency that you can log in and control and add content to. And they were really direct upfront with how it would work. Even as individuals, you need to default on something before you can get any agreements and that is the one thing about this that you need to know going into this, which they were very clear with me.

I am very satisfied with the progress of your debt settlement program. I am getting more and more optimistic about being debt-free. My questions were answered in a timely manner your staff was very knowledgeable and always ready to help. Looking forward to continuing working with you to accomplish my goal.

Very pleasant to talk to all of the representatives. All are very informative and knowledgeable and very courteous. Quick to respond or reply to any questions or any FAQ issues. Was able to resolve the issues in a timely manners.

JG Wentworth's program sounded pretty awesome and I've heard of them for some of the other things that they do. So, I decided to give them a call and with them, it didn't matter who I talked to, whether it was via chat, by email, through the portal, or if they called me, everyone was always so nice. But on the portal, I couldn't associate where my money completely went because their fees weren't on there. When I talked to a rep and said I had more money than what was reflected on the portal, I was told that they took out one of their fees. It made sense after she said that but she said that they didn't have it listed on the portal and she even agreed it would be good to have it on there.

Everyone has been so knowledgeable and friendly. The team I have dealt with have been quick to respond to any questions and they have given many options to help with my consolidation. I would recommend JG Wentworth to anyone needed help with getting debt paid off.

I have missed work and now gave 9000.00 in medical bills to pay as well. So your help has been so appreciated in getting new terms with these other companies. I know have to deal with the medical as well... Thank you...

Very disappointed right now. Been 10 months. You have not settled with a lot of my creditors. Getting threatening letters from attorneys. Very nervous about all this and have had no contact from you. Thank you.

Very thorough, transparent and very prompt in updating you regarding your account. Would definitely recommend to a friend or family member going thru same or similar situation. Great customer support. Always available to answer any or all of your questions.

All I can say is very good service and communication. All my concerns are being handled very well. Thanks to the staff specially to Lucy, Eric and all who have been very accommodating and helpful in all questions and concerns I have.

Not happy at all, didn't know my credit score would go below 300. I can't finance a stick of gum.... Wish I could go back and not stated this, creditors have sold my accounts to lawyers to come after me for the balance that is owed now with late fees and extra money to pay these lawyers. Not good at all!!!!

Not as happy as I thought I would be. When I did reach out, there was no callback. When I asked for more negotiations, I was ignored. I had to skip one payment when my car broke down and was told I need to make extra payments instead of rely on that missed payment being added to the back end. This company does not reach out to touch base with their clients, but they are quick to make sure they get their cut. Even after writing reviews for their survey, they still don't reach out.

Have had nothing but a great experience since contracting for the service. Really like the monthly updates. Would like to see any attempts to contact those debts not already agreed to a settlement and what's currently pending settlement. Plus as part of the program should have some way the debts can be updated to reflect work happening through the credit report. Some accounts still have no change in 9 months.

So far I have been very happy with the plan and the progress. It does take a little more time than I would like. We are down to 3 accounts to settle. Doing this was a hard decision for myself and wife but seeing that we had no way of continuing on the path we were on we reached out for help before we lost everything. It's still a struggle but this has an end date.

JG Wentworth gave me better customer service than the other companies. Working with them was very satisfying and very good. Customer service, to me, is very important. They gave me good customer service and they answered my questions, so I would definitely recommend it.

I needed to consolidate and the payment plan that JG Wentworth gave me worked very well. They were usually very helpful and working with them definitely met my end goal.

One of the reasons, I chose JG Wentworth was the option provide for a loan through partner New Credit America. I applied for the loan when the email notification was received and was subsequently denied. I was dishearten by the process, I did not speak to anyone with New Credit America regarding the qualifications, loan amount or even the process. A representation called to inquire on my residence and I was told someone would contact me. The next communication was a denial email. If I am going through the program with JG Wentworth, it is a given that my credit score is less than desirable. Now I have an inquiry on my report that could have been avoided.

I wish I would have never signed up with JG Wentworth. I could have settled these accounts by myself for a lot less $ than paying JGW to basically do nothing. The only thing JG Wentworth does is to pay themselves as quickly as they can. Should have paid JGW a % of settled amount not as a % of total debt. I cannot recommend their services to anyone.

This has been a life saver and has eased stress for me. Your program is designed in a way that I feel safe that there are checks and balances. I have shared my experience with friends. A couple have said they would use JGW if/when they decide they need to go this route with their finances.

I am so relaxed knowing this company has done everything for me, with creditors they took on for me, they said they would do. I know each person on staff has worked very hard to get me debt free. It is a comforting feeling knowing JG WENTWORTH continues to work hard with my creditors. Thank you to the entire team!

I had been considering debt consolidation for a while when I first found out about JG Wentworth. I was skeptical at first, but I contacted them anyhow and I am glad I did. They were friendly and reassuring from the start. More importantly, they were able to negotiate settlements to help me get out of debt and back in control of my finances. Their services have been honest and reliable and I would recommend them to others considering this option.

JG Wentworth sent me something in the mail and I spoke to a gentleman. I felt confident in them and I went with them and they did their job. When people do their job, that makes me happy. I started about a year ago and I got about maybe a year and a half left with them. Their customer service is fabulous. They're very sweet and good people. They've talked down quite a bit of the stuff that I had in debt-wise and worked it out. Certain companies are a little more difficult than others, but in the end, I'm paying it off and getting it done. JG did the best that they could for me.

JGWentworth have been super amazing. After a messy divorce they have helped me get on financial track with affordable solutions. The advisors have empathy and a non-judgemental approach which I really appreciate. My credit score went up by 68 points last month which is amazing. Awesome! Highly recommend!

Everything about the whole experience has been 5-plus stars. I like their prompt responses, communication and empathy. I've seen almost half my debt get settled. It's been pretty much seamless with the exception of one, but how that got handled with the difficult one has been great. It's kind of relieved a lot of stress off of me. I would have other people choose JG Wentworth because of the experience. They explain everything beforehand and they answer all your questions. So, you are not left in the dark.

Excellent, Lucy is very informative, answers all questions and gives good advice. I am grateful that your firm has taken me in to help me revise my credit. I had gotten into trouble times and I would like to fix my credit and I am on my way. Everyone is pleasant and helpful. Thank you.

You have been very accurate in what you told me you would do, you inform me along the way what you are doing to keep my accounts on track. You answer any and all questions I have and my account is always up to date.

I thought it would go faster. That's all I have to say. So, good morning, hope you have a nice weekend, and week after, and for the month of September, and October, and November, and December Then in 2022, I hope it starts out great, for each and every month, and my deal is completed as soon as possible. I need to get my credit back up.

I didn't think it would take this long to settle, I'm still getting call from the main creditor, I wish I would have done this on My own, my credit is crap, I was in a position, to look for somewhere to live and the credit looked so bad, please work on that. So my credit score can start getting better.

You guys have always been there when I needed help and explained what is going on. When the credit cards threatened me with legal proceedings you called them right away. No matter how upset I was you were so kind and patient with me.

If not for being in the J.G. Wentworth debt relief program, I'm not sure what my financial future would look like. Before coming to J.G. Wentworth I was drowning in credit card debt. Now I can see a light at the end of the tunnel and it's not an oncoming train. Thank you J.G. Wentworth and the debt settlement team who have made my tomorrow truly a lovely day.

I am very happy about your process. You guys are doing a great job!!! You are helping me with my financial issue big time. I am very grateful. I will definitely recommend to all my friends. Thank you so much for your help!!

I am very happy with the debt settlement program at JG Wentworth. I only have two more accounts to be settled. The staff has always made themselves available to me throughout this process. I appreciate their customer service and support. Things have moved very quickly. Thank you!

Courteous and Professional individuals who do everything to help you get out of debt. Patient with you and will negotiate with your creditors to get the best possible solution. They have helped me to save a little more each week and I'm able to take care of what I need.

I got an email about JG via email and in the mail. I didn't open the envelope all of October and November 2020 and then December is when I opened it and I was so thankful for doing that. I guess God was managing and arranging things in my favor. I called in and it was a whirlwind of greatness that ensued. My first representative who started the process Christopher B. was truly an angel, he broke down everything step by step. Now, Lucy K. my current representative who is along with me in this journey is phenomenal! She has been through up and down with me and has been resilient, goes above and beyond and deserves several raises along with Chris B. JG, I pray you guys continue to do great work with everyone who comes to you all and please keep the team you have currently happy. They're so worth the recognition and the praise, please pour into them and provide them with nothing but raises! :)

JG Wentworth was really good to answer questions, but I don't hear from them anymore. It was really good at first. They'd email, text or call me. I got a letter on one of my debts that said they were going to sue me for it. I texted JG and messaged them and tried to call them and ask them what was going on, but they never answered back. They were supposed to settle the two debts. And the third one, I haven't heard anything on it. But the first one they settled was whom I got the letter from that said it wasn't getting paid.

The agents have been very professional in handling my settlements. I believe that through their negotiations, I have been able to comfortably pay off debtors and repair my credit. Although it will take a little time to achieve this goal, it will be well worth it. I highly recommend this group!

Although promised that all my settlements would begin within 3 to 6 months of program start date, I am now 8 months in to making payments and I still have multiple outstanding accounts with no settlement negotiation at all. I have reached out, uploaded my own documents, made extra payments, voluntarily negotiated my term with JG Wentworth to make HIGHER payments to end the program sooner. Still no negotiations on JG Wentworth's part.

Every item that was described in the original agreement, has been carried out to the letter. J.G. Wentworth has truly come to my financial rescue. I could have only dreamed of the day where I could actually see through my entanglement in a never ending financial debt. I know now that better debt-free days are just ahead.

I have had nothing but great help and customer service, with prompt replies, since signing up with JG Wentworth. The online portal is a great tool to use to watch debt being paid off, I would recommend them to anyone!

The guy that explained the program to me was straight to the point and I figured I’d give JG Wentworth a try. Everything is going pretty much as planned. I’d told some friends that JG Wentworth is taking care of me and my debts are getting done a lot faster than I could on my own.

Called to check on the status of my account and how many of my loans. The representative explained the status of my account clearly and professionally. Also, the representative explained how to log on to my account and view my account status.

We were swimming in debt, not only did we get our creditors settled, But we are able to consolidate everything saving thousands of dollars. We will soon be debt free! We have highly recommended this to our family and friends.

Very helpful in debt. They solve my problem. I would recommend them to anybody who is in trouble regarding their finances. Thank you for all your help to people like us. I will definitely recommend you to all my family and friends who are in need of help like me. You are very reliable and helpful. Thank you for fixing my credit.

Contact your company was the very worst financial decisions I ever made in my life. I had never had a late payment and after hiring your company you just decided to quit making my payments, let the late fees and interest add up for about six months and then get it knocked down so it look like you helped. All your company has done for me is destroy my credit. You all are liars and scam artists. I would not recommend JG Wentworth to my worst enemy.

Was happy with the guidelines discussion. Did not realize the tax impact debt settlement would have. Also wish the loan option would be further into the process. Would like to have waited on that option. Has not helped my credit score any, however.

Initially, the company seemed to be happy to help me get rid of debt, but I think those people quit and were replaced with robots. Two of the four debts in my program companies were settled, but my credit is in the toilet with no hope in sight. The other two companies apparently don't want to work with me on my debt amount, and that's where it ends. What do I do now? I don't get calls from JG Wentworth representatives any more - they were replaced by machinery - only half my debt is settled, my credit is ruined for years to come, so what do I do now? Why should I keep paying the $500 to JG Wentworth each month when my credit is already screwed up? I would be better off if I had just defaulted on all four debts because my credit would be no worse and there would at least be money in my bank account. : (

I am happy with the service so far, except for the fact that it takes so so long to go through the process. I wish it could be done faster. I would be willing to consider paying a little bit more per month if we could move it along faster.

They have helped me out tremendously. Please give them a chance. They have helped me consolidate almost 50% of my debt so far. Can't wait till I'm 100%. Thank you for all that you do. This has been a very easy process.

They're very diligent in explaining everything and keeping me informed. Can't wait for 2023 and the ability to say once again I am debt free. Health issues caused me to incur debt after many years of none. JG had a great option for me. Instead of 20 years I have 3.

JG Wentworth has been amazing at helping my husband and I get out from under a mountain of debt. This process will allow us to start over and be more responsible with our spending. This has also been a great teaching moment for my boys so that they learn to be responsible with revolving credit.

When I signed on I was NEVER told that you would be taking 25% of my payments. I would not have signed on with such a high rate if I had known. Now I’m stuck with seemingly unending payments that get me no closer to paying these debts off than if I had done it on my own. VERY DISAPPOINTED. Will never recommend.

It's ok. But just ok. Whenever I got somebody I felt comfortable talking with, someone else would call even when I requested a particular person. Don't care that someone else is in the same department. Hard to build a rapport with someone when you keep getting switched around.

I was hoping that my accounts would be settled sooner. Interest keeps going up and I still have unsettled accounts. The longer it takes the more interest is added! This means that that is money I am not saving. I hope my team will truly get on this and get all my accounts settled. It would be very much appreciated! Thanks, Terri

What they tell you and what they actually do are very different! The hit you take on your credit score is greater than they tell you and the timeline is nowhere near what they tell you also! Avoid this place if you can!

I have had a very good experience with my debt settlement process. Lucy and her counterparts have kept me up to date with any status changes or any delays in the negotiation process. My wife and I have seen decreased credit scores as expected. Since some of the accounts are now being paid or scores started going up slowly.

Everything is great, getting credit card account settle fast. Customer service is great. Everything is great so far, hope to pay monthly payment on time and get this all close. Customer service always following up with. They are great. They are fast to response and answer my question fast. Talking to creditor and getting settle fast.

The program is a little out of my comfort zone, but I'm getting used to it. The reps have all been very nice. JG Wentworth will work with you and try to find the best options for you. They don't get you in a pickle where you can't get out of it.

Things have been moving along great and we are very satisfied with the service we have been getting. We are one quarter of the way out of debt. We appreciate everything our team is doing for us. We would recommend J.G. to anyone who needs help with debt relief.

When I called you guys, you were straightforward with how and what you do to help people like myself in the situation that I am in. Very honest and upfront with how your system works and it works very well!! I appreciate you guys completely and I am stoked to have you on my side to help me with my finances. Thank you soo much!

The only thing I wish is that creditors didn't take so long to settle. After 8 months in, we are still waiting on more than half of the creditors to settle the accounts. Our phones were ringing morning noon and night from aggressive creditors calling us trying to convince us to settle personally. Maybe JGW needs to be a bit more "convincing"?

J.G. Wentworth has been a great help to me with my consolidation. While we are still working on some of my creditors most of the accounts have been settled. Most of the phone calls and letters have stopped and my credit rating is slowly rebounding. J G. Wentworth is really good. The associates are kind, hard working, and helpful. Thank you all.

I'm happy with the program. Working with them has been very helpful because it's a lot of stress that I am taking out of me. I found a support. Also, they have been giving me information every time that there is any movement in the account. When I call customer service, they answer very fast, and I get solved. With any question that I have on any issues that arise, I can call them and they are there for me.

Our experience has been great. I never thought we would be this close to getting where we need to be. Your team has been spot on so far. Hopefully I will be approved for the loan we applied for so we can hopefully get this done even sooner. Mraw

When I went to apply for a consolidation loan, I was offered the chance to work with the financial office and was helped tremendously! They offered so many options and guidance on how I can work on paying my debts off without loading more debt on me. I would definitely recommend their services to anyone!

Did everything they said they would. Work with me on the smallest details that are important me. Am amazed at the progress. If you can commit to what is needed, they will do all of the rest. Have worked with at least 5 different people, all are equally helpful and accurate. It’s like lots of people all totally connected and all with the same mindset. Work with you in the beginning processes more frequently until they know you are comfortable. Then, always available anytime you have a question or need anything.

I like JG Wentworth. Also New Credit America New Credit America is a great company. When I did get with JG Wentworth they transferred me to the New Credit America account and now They are taking it out of my account..

They worked with us very well, and done what they said they would do. They were forward with how the process would go, and helped us find a loan company that would work with us as well. I would highly recommend them.

Very helpful and everyone I've spoken with has been friendly and willing to work with me on payments and updated information. They get back to you in a timely manner. Appreciated they take in answering questions. They treat you as a person and make you feel comfortable. I would definitely recommend them to anyone. Also the time frame in my situation won't take long to pay off my debt,.

JG Wentworth reached out in just enough time and they're always there and at the end of the phone call when I need them. I was in a territory I'm very unfamiliar with and they held my hand. It’s taking a year, but they stepped me out of the hole.

The representatives have been very polite, helpful and respectful to our needs and have settled quite a few of our debts fairly quick. They have been pretty easy to get in touch with or have gotten back to us quickly.

The JG Wentworth team takes time to listen to the customer and their concerns. The team offers advice and were available at a moment's notice. I received some mail from a creditor, uploaded a scan of the documents then sent a text. I got a response within a hour or so. Excellent experience.

I was getting overwhelmed with how much debt I had. I knew it would be tough to pay on my own. I was giving so much money monthly and it was only the minimum on most so it was like never ending. I was super skeptical about going into a debt relief program not really knowing what to expect. From the first call we had I found it very informative and everything was explained and answered clearly. The client portal is super easy to log into and upload documents when needed. Also all my information is in one place and clear to see it all. Happy to finally be able to have some debt relief and we've already settled some and I can't wait to be done with debt! Thanks to J.G. Wentworth.

It wasn’t thoroughly explained to be as while I was utilizing the program, how bad it was going to be affecting my credit, and the information wasn’t accurate. Also, not all of the operators knew exactly what they were talking about. When I had questions, it seemed as if they wanna tell you the right thing just to get you off the phone, but it wasn’t being explained honestly. The way that they explained the process to be was that it comes to an agreement with the accounts that they have on hand and that account get a portion of the payment. Then the bank fees and everything get a portion of the payment that they charge to the customer. Then the customer will have to pay for JG Wentworth's services which comes out of the payment as well. The only good thing that I see out of that is that it puts a time span on how long it’s going to take to pay them off.

Everything that I had available, they were able to help me settle and put my mind at ease with some things and answer all my questions. So it's been good with them. I like their customer support. Whenever I reach out, they're able to respond quickly.

I have been with this program for over a year now and you all still haven’t negotiated with one of my creditors. I pay faithfully twice a month and getting nowhere. Still no peace of mind and I’m very disappointed.

I am pleased with the work they have done. I have 5 of 7 accounts settled now and look for the last two to be done soon. They said it would take some time so I trusted them and waited to hear from them. They did not disappoint!

Updated on 09/10/2022: I have one year left on this three-year plan to resolve my debt, but only 28 percent of my debt is gone. I have enough money to take care of a collection debt but still nothing. At the end of three years, I will have enough to pay off everything in the savings in total. So, in reality, doing this debt relief was a waste of time.

Overall the debt is shrinking but all the small ones is worked on quickly. The big ones I’m getting sued on. So it’s a toss up and sometimes you might get a quick answer from support or you’ll won’t hear from them for like 3 days later.

The program saves me about 100 bucks a month, so that puts $100 back in my pocket, which helps a little bit. Then, the creditors are being satisfied, so that's the most important thing, without damaging my credit too much. If I have a question, I can call customer support, and they usually answer it.

Consolidating my debt and having my credit go down due to not paying has been super difficult. But, the team at JG Wentworth have been very helpful and help to ease my mind. They are always professional and courteous any time I have called with a concern or help.

JG Wentworth has been on point. If you need their service, they're pretty good. It's a name that's known as opposed to some other debt relief that I don't particularly know.

Overall I’m pleased so far. But I didn’t realize that the fee that JG Wentworth gets for my debt settlement is at minimum 25% of the settled amount. I fear that I might end up owing more just based on the fees charged thus far. I probably would not recommend this program to anyone else. It forces you to stop payment for up to 6 months, and by the time the debt is settled, thousands more in fees have been added on. I think that needs to be planned more thoroughly in the future.

My experience with JG Wentworth has been great. They really work on your behalf in getting the best settlements. The communication aspect has been great. They have been very nice and helpful during this process. I highly recommend them if you need assistance with your financial circumstances.

Great company to work with, easy to understand, great to talk to. J.G. Wentworth is one of those companies you can trust with your finances. Thank you!!!! It is also easy to upload documents when they need them. And great communication.

I am currently a customer with J.G. Wentworth. I am using their services for consolidation of some credit cards. I was not sure if I should consolidate, but after speaking with someone, I felt like it was the best thing for me to do at that time. They are friendly, courteous, and easy to talk to. After discussing my financial situation with them, I felt like this was the best option for me. They keep me informed what is going on with my account and I can always call with questions and concerns. So I am very pleased with the service and would recommend them.

JG Wentworth is good in some ways but terrible in others. Customer support's okay. However, they never tell you that you will stop paying your bills even when you were paying them before. Now, all of a sudden, you don't pay any of them and your credit goes in a complete tank for a year and a half. It completely tied my hands so I couldn't refinance 'cause my score was too low. Also, the biggest of the three accounts that I've been paying on was the one that they didn't touch. So after a year, Wells Fargo decided to sue me in court. It was up to me to negotiate with them after they sued me.

The contract on the length of time it takes to settle is a little long, but other than that, it's good. I had nine accounts, and we already paid off two big ones. The second one will be cleared on the 10th of this month, and then we're working on two more. I'm satisfied.

It's been wonderful. My only regret was not including everything. They have been amazing on their end. I would recommend it. It's very helpful and lowers my stress. When I have questions they always help. My suggestion is to not be shy about what to include and just take care of it.

These folks have the whole process nailed down. When I first took it on, I was worried about the consequences. Your credit score takes a dive, but for a good reason. You get it all sorted out. They're doing everything that they can to get you out of a situation and I don't think there's anything that could be done any better. From my point of view though, because I am hard of hearing and I hate talking on the phone, I would have preferred to be able to have somebody to meet in person. However, I didn't express that to them, so that's not their fault.

The system's working a lot faster than I thought it would on the credit card deals and we didn't expect that. JG Wentworth has been very concerned on how things are affecting my family financially with the covid situation. It's not like a business deal, it's more like a friend or a family member helping kinda situation. I tell anybody that is asking that's the place to go 'cause they care and take the extra mile to get you.

I’m am super stoked to be working with JG Wentworth. The experience has been somewhat challenging but the outcome has been more than just. The entire team has been great. I can only say things have already turned for the better in only 9 months. Keep up the great work. A resolution will be achieved.

The team at JG Wentworth are excellent hardworking individuals who consolidated my debt. They explained everything from beginning to end. They work hard for you to get the best deal available. You can depend on JG Wentworth to keep you informed about every account before you sign anything.

I was a little hesitant at first but once the rep explained everything, I felt very comfortable with it. I'm extremely happy and pleased with the way everything is going. I don't have to worry so much about all my other creditors calling.

I looked at a couple of debt consolidation programs and a lot of them require money upfront. Wentworth's fees are a little high but they don't collect the fee until there's actually a settlement offer. Every settlement offer that I get shows me exactly what their fee is gonna be and it's 25% of the actual debt and not the settlement. That gave me a little concern but because of the amount of debt I had and the plan that Wentworth outlined, all of my debt would be paid off by August of 2022 which was something that I could do.

I was in a different program. JG Wentworth called me and they had better offers so I decided to go with them. Customer service was very prompt. Within a couple of months, I saw my debts getting settled. I get a text and I can accept the offer right there so it makes the process easier. There are some that sometimes I have to sign something on my email. So far, JG Wentworth has already gotten a good number of my accounts settled so it's been great.

We set up a monthly payment with JG Wentworth and the process was very well explained. Their reps were informative and very knowledgeable about what they were going to do for me and how it was going to go about it. At this point, they've helped us with a lot less stress as far as reducing the debt and not having to pay that interest.

Some of JG Wentworth's competitors have retained law firms which provide some legal protections and there might be an additional service they might want to look into. Other than that, my experience with them has been professional and satisfactory. I've had minimal interactions with them and after the initial call, I've had emails only. But so far, we've made three settlements and one lender outstanding.

The reps at JG Wentworth Debt Relief were always good and concerning. They got back to us and they’ve all been really great to work with. They started settling our debts after about three months and today, there had been $300 Wentworth debits out of the account.

I'm still in the program and JG Wentworth has been great in working with me on my payment plan.

I had looked into Lexington Law and almost did that one. Then, they were like, Yeah, well, if something happens legally – oh, well.” So, I was like, “Yeah, well, no, thanks.” JG Wentworth was a little more comforting and they respond quickly enough. Their website is very informative and I use it to make sure I understand what's happening and what I'm doing. So far, I've settled on four accounts. Two others are in negotiations and two haven't been looked at yet. Things are going well and I'm getting out of the hole. They settle on good amounts and save me some money.

It was a great opportunity for JG to handle my situation. They kept me informed of all business. And was concerned about my well being. They kept me financially stable being to care for house whole things while paying my debt off.

They were very, very good to make the program budget-wise for me, as well as taking care of my creditors. Everyone that I've talked with was very supportive. If I have any issues, they're there to help me work through it. They have been in contact with me constantly, letting me know every step and what's going to happen. They have the online client portal, where I can get on and I can look at what's going on. I see when my creditors are being paid and when my money is going into the account. Nothing happens without me knowing it. Since working with JG, I'm able to pay my bills and live without so much stress and worry.

The reps from JG Wentworth has answered every time I called and they’ve answered every question I’ve needed. They were super easy to get back with and I didn't have to call and leave messages for them to call me back. They've explained to me real thoroughly how the process works and it has worked exactly as they said.

JG Wentworth needs to improve their client portal. Something else that might be convenient is the ability of not just having a client center to call but also the possibility of maybe having a dedicated email address and having representatives that are dedicated to receiving my emails. It goes to a single person who knows where everything's at.

JG Wentworth has been doing all the work and all I do is call them when the creditor sends me a letter that they took it to a lawyer. I talked to Evan, the rep, and he took me through the whole thing. He kept calling me and letting me know, and how to do it and how to answer back to them in a nice manner as well as how to avoid. It was good and all the guys after that called me too. The whole team has been helping me out so I like that. JG Wentworth helped me solve my problems and it was easy. I’d recommend to any of my friends if they ever get into a jam.

I was initially going through a different company for a couple months and JG Wentworth's selling point was they offered a lot more benefits. They're straightforward with you and if you show them that you're responsible, you're eligible to have the remainder of the debt resolved with something like a personal loan. After six months into the program, I could qualify for them to go ahead and settle the rest of the debt. They pay it off, and then I just continue to pay them off. That's a huge benefit and and something I could take advantage of. It takes a load of stress off my shoulders and gives that peace of mind too.

The piling bills, increasing debt plus, with this COVID thing, it slowed down at work, layoffs, made me seek out the service from JG Wentworth. Dealing with their rep was pretty good and very informative, for the most part.

I received a sort of a generic offer for a loan from JG Wentworth. I replied and they said it wouldn't be a personal loan, it would be a debt consolidation. They were going to take all my credit card debts. It wasn't originally what I thought but they said, "We can help reduce the amount of debt that you have if you're interested in hearing about that." We went over that and it sounded like I could assign any of my debts to them and they would get in touch with those companies and try to negotiate some sort of a low payoff. An outstanding loan with one company for about $10,000 was reduced to $1,600. It was kind of calculated on how much I owed ultimately and I'm paying for that with each paycheck I get. They take out a couple hundred dollars that goes into some sort of an escrow account. As that builds up, they can call and offer to another credit card. It's going to take some time for these others to get paid off but early on, I enjoyed some success.

I never saw any bad things from JG Wentworth during my negotiation with them. They are very good people. I'm very satisfied, but I feel that I'm still in the same level before I did the setup. The process is moving very slow. It should be quicker than that. My score is down and I still owe the money. I'm still getting monthly statements with no discounts too.

JG Wentworth had good reviews, which was why I followed them. The reps were pleasant. They said that the program was going to take roughly three years depending on how quickly I pay off the debt. At this point, we’re working on it but some stuff has been clarified already.

My decision to go with J.G. Wentworth has been the best decision I've made in a long time. I am getting my finances together and better able to budget my money. I am paying off credit card debts and my credit score is improving after six months.

The service has been good and I'm very happy with everybody. We've paid off two cards which were the low ones in 6 months. I've got 2 more to complete in another year to year and a half. I wish it was quicker. They also keep telling me to call the credit bureau but I wish they would do that.

My ex-husband was trying to take from me some property that I had (some gold jewelry that I acquired when I was married to him). Not only did I have lawyer fees to pay, but I had a surgery that had come up and I had to pay that off too. My credit card bill kept getting worse and worse. I realized I was making payments on my credit card, but my interest was 29%. It was so high that every month that I was trying to pay off wasn’t doing anything. We had also recently moved to another house, so I had a credit card open for furniture. I was getting behind on all my payments and I was looking for a personal loan to pay that off.

Enrolling in the program with JG Wentworth went smoothly. There have been a few debts handled as of now. It has been an excellent service and getting out of debt is the biggest benefit.

I made the decision to become debt-free this year so I started doing some research and Googling, and JG Wentworth was the one that came back with the best customer support and service. They had the best ratings I could find and they didn't seem like a scam. I like that they have a customer portal where I can keep track of my documents and what they're doing. That's also a plus. I have my own login and I can go into my account. It's very cut and dry. It's all tabs, which is what I could possibly need.

The customer service at JG Wentworth is good but it has taken too much time for them to pay my debt. In the beginning, it was 40 days till they would start paying and after that, it was four months before they would start paying. Then, after that, it was a lot of things that they haven’t started paying yet. They paid three debts but as for the rest, they haven’t paid anything yet. They should contact me more times but I haven’t heard anything about the situation.

I was looking to consolidate my credit cards. I was going through a divorce, and everything was pretty hard for me. But none of these companies were as customer-oriented and clear like JG Wentworth was. The application process was good. Talking to their rep gave me some comfort, a little bit of security, and confidence. Their representatives gave me that trustworthy feeling. They were very helpful. It made everything so easy.

I reached out to J.G. Wentworth a year ago to get some credit stuff fixed. The program has been going for nine months now and it has been pretty good. The quality of their service is good. I'd tell my friends and it'd be a good idea to go with J.G. Wentworth.

I received a letter in the mail from JG Wentworth, which stated that they would give me a loan. I tried to get the loan but I wasn't approved for it. But the gentleman told me that there was another thing that he could see if I was qualified for. He told me that I was qualified and then he explained to me what it was. It sounded good and I gave it a shot. It was a program where they would pay off my bills that I hold on my credit cards. They told me after paying off all the stuff, my credit score would be back to where it was. The gentleman also told me to not take out a lot of cards back after getting my score back, and just take one card. He was letting me know the real deal.

There was a change in my income last year and I fell behind on my credit cards. I needed to consolidate my credit cards so I reached out to J.G. Wentworth. My credit cards were about nine and they paid off one. Lately, I haven't gotten any kind of update yet and I haven't had time to reach out. But whenever I've reached out to them, it has been good. J.G. Wentworth helps to get your credit in line the right way.

We should have shopped around more ‘cause with the way things are going with J.G. Wentworth, it's really not helping us any. I thought the process was gonna be a little bit quicker. But right now, we're waiting on somebody that they've referred. It also looks like things are going to go into default and everything else a lot quicker. Sometimes, their customer support has been difficult to deal with. On the last phone call I received, the rep wasn't of much help. She was trying to add stuff and I told her no. So I'm just hoping that our experience gets better.

JG Wentworth is really responsive and they are getting my account settled. The main goal is to get my debt paid down so the more money I kick out, the quicker they’ll get settled. But one of my last payments with them was $779 and I didn't think it was correct. So I need to get in touch with them about it. Other than that, they’re doing what they need to do and so far, so good.

I was looking for a finance company to help me out with all the debt that I have. I spoke with some different companies and I decided to go with JG Wentworth because when I spoke with the first person, I liked the way he explained everything to me. He was very honest, not like the other companies. The program is working pretty good. They've already settled four accounts. I like the way they settle the accounts. It's been very helpful for me. I'm blessed right now because they're doing a great job. They should keep doing their good work in helping people. I'm happy with what they're doing for me right now, so far.

JG Wentworth likes to get a hold of me when they want something from me. But when I try to get a hold of them, I don't have much luck. They settled one of my accounts and I've been trying to get into the website to get the agreement to sign it but I can't get in. I can't get through their customer service number nor through to the person that texts or calls me all the time. So, I'm a little discouraged by the lack of communication there. This is my first settlement offer out of three that we’re pursuing. It's kind of aggravating, I’m not real happy with not knowing what’s going on with that. This has been going on for a couple of weeks now.

If you're already in absolute disaster and nobody's doing anything for you, maybe J.G. Wentworth Debt Relief could help. I had done debt consolidation with another company but they tried to give me a 30% interest rate and it was ridiculous because it was higher than my credit card was. The average now for credit cards is 18 to 26 but still, I never had a 26%. J.G. Wentworth gave me a better deal, so I went with them and transferred my account over. I initially wanted to deal with them for debt consolidation but they said no. So, I had to go with a different company, but then all of a sudden, it was okay. It's only been a few months and so far, things are doing fine. I knew that my credit report was going to take a major hit, so it's in the crapper. But hopefully, it will repair itself. From what they told me, it should have started making some ticks upward by now, and it hasn't.

I liked J.G. Wentworth Debt's reviews online. The representatives always call me when there's an update. So, I’m always up to date with what’s going on. And every time I call them, I always get results. When I have questions or when I want them to do something, they're very flexible. J.G. Wentworth is very helpful. It's doing its purpose.

The support has been great. When I call or have any concerns, J.G. Wentworth gets back to me very quickly, and they answer all my questions and put me at ease about some things. In that way, I'm pleased. Also, they are very thorough. The information and the programs are good. They give you all the information and tools that you need. However, the program is a little slow. Not as much communication as I would like. Also, sometimes I'm not sure where we are or what is going on. I still have a couple of cases out there that we haven't talked about, or they haven't gotten back with me about. But I feel if I call them, they can answer any question. That is a plus as well. I would recommend J.G. Wentworth to anyone. I have talked about the situation to a couple of people about how the program works. And because I've been diligent about the payments, they have offered me other things. So, I’m very pleased with the situation so far.

John was very helpful. Thank you for all your support and making me understand how your program worked and how it would help me on the long run in the future. Thank you so much for understanding me John.

Victor was a great help and explained things perfectly. When the first option did not work out, he continued to try and help to find an option that would work for me. I feel relieved that there is an end in sight and it won't take years to accomplish.

I feel as though a weight has been lifted and now I can breathe. I have been given a new lease on life and I plan to make the best of it. I was looking at approximately ten years before I would have the chance to be debt free. Now in less than half that time I will be able to accomplish my goal.

Connor ** your debt resolution specialist was most helpful, courteous and professional. He was very patient and informative in guiding me to make this difficult decision. He assured me this process with creditors will be handled in the best manner. I trust him and he should be valued as a great asset to your firm. Thank you.

I contacted J.G. Wentworth a few months back to get out of debt. I'm glad I did! These people really know their stuff. I felt educated and empowered and am working to improve my credit day by day. I couldn't have gotten things on track if it weren't for J.G. Wentworth. Thanks!

I had been meaning to take care of my debt for a long time and The J.G. Wentworth team shared several options to help me. They were patient and understanding and really helped me understand how the process works. I would highly recommend!

First off the whole process was well navigated and user friendly. I recommend J.G. Wentworth for financial solutions. However the client team for start up and the ongoing process were very helpful, transparent and professional. They reach out and guide you in every step. And that is the peace of mind I was looking for!

My experience with JG Wentworth went very well. David ** was very professional and courteous. I will be telling everyone I know how wonderful the service is. I will also have a party in JG Wentworth's name tonight. Take care now and GOD bless!!!! JCI