Huntington Bank Reviews

Can't buy a lot of items all at once online using debit card because accounting can't keep up. They put a hold on the payment. Shows as payment pending but we already received the item 5 days ago and it was still pending. And they don't ship the items till payment received. Online it showed we had a balance left of 40 dollars. So I order an item at 37 dollars online and my account said I have 3 dollars left. Now it showing I'm 80 in red.

Stolen business check, sign by other and cashed. Huntington Bank said it was my fault because I did not have the checks in a safe place. Mmmm, under company desk? Also my ATM card had 5-6 charges daily until I found out via online banking. Again my fault. I've been messing with this from back early 2017 but now have to take it to court. Can't get anyone to sit down with me. ALWAYS REMEMBER ABOUT HUNTINGTON BANK BEFORE OPENING AN ACCOUNT OR DO BUSINESS. They are a national bank meaning no one on the state of Ohio level, department can touch him as you must go through the Federal Gov.

While we all have those banks where yes you pay on time and they smile and you go on. What really rates a lender to me is when you are going through a rough patch how they deal with it. I originally was with First Merit (they were even worse) but they were bought it by Huntington. Come to find out First Merit tacked on random late charges that are inaccurate and to transfer over to Huntington. Now instead of looking through these charges and verifying them Huntington who bought out the bank decides if you want them off you go ahead and do it. This bank is sleazy, rude, and incompetent if you are dealing with any kind of bump in the road. You are better off with one of the hometown credit unions. I can’t wait to be rid of Huntington. Awful bank awful people.

I have been Banking with Huntington for quite a while now. I have had a lot of fraud happen and the last that really got me is I added my girlfriend to my account and 2 days later they took well over 1000 dollars out of my account because she owed them from years ago. So the bank I trust with my money just stole it from me. When we contacted the HR department the lady was very rude and said, "I'm not giving you any money back." I asked if I could make payments. She kinda laughed and said, "No I'm not refunding anything" with a big attitude!! I asked why I wasn't told when I added her that she had a balance. The lady said, "We don't have to tell you that and you signed the paperwork stating we can take your money at any time for reasons like this." I explained to her I will lose my house over this and she didn't even care so please reconsider banking here. Have a great day.

I unfortunately gave this company way too many years of business. They weren't willing to refinance my car so I had to take my business somewhere else. When I stopped the auto pay I wasn't told it takes 5 days to become effective. So when my car was paid off in full by the new refinancing company, these people went and took another payment out of my checking account when there was a zero balance. And now they expect me to wait 10-20 days to get my money back on their incompetence.

I received an auto loan from Huntington Bank through my car dealership in 2017. Here are my primary concerns: They do not have easily accessible customer service. There is no email address where you can upload attachments, for example. You can call and speak to someone on the phone if you want to be put on hold for half the day. There is nowhere you can go to provide feedback. When you enter in your bank account information to submit an electronic payment for your auto loan, the routing number/bank account number example that they show is backwards to the way they have you enter the data. This is very confusing... And if you accidentally flip-flop the bank acct / routing #s you will get a 'funds not available fee' and your payment will be late on top of it for additional fees.

I've had a horrible experience with this company. I have it where my account is not allowed to go below zero and if it does the payment should be declined. Normally I'm pretty great with my money, but as of recently I haven't had much of it in my account. When an accidental payment went through they ALLOWED my account to go into the negatives instead of declining the payment. When calling while said payment was still pending, the lady assured me it would be denied after it was done pending. Next day, it went through and my account is in the negatives still with a 24-hour grace period to pay it all off when I don't get paid for another 6 days. I called again and they said there was NOTHING they could do.

Worst experience with a car loan that I've ever had. Beware, Too many extra fees and they carry an additional insurance charge. I have full insurance coverage so that should've been enough. I will never use this bank again.

I have very bad experience with this bank! They lost my 3 car payments I paid. I have proofs from my personal bank. This is happened 6 months ago and still no money find! I called 100 times customer service, was at bank in Hinsdale, Il couple of times and still nothing. They dont even care! Horrible bank.

I had a 30 day free trial with a company called Gwenny B and I canceled within the time frame because the clothes were not up to my standard. So the company took money out of my account. Anyway I contacted Hunting and told them what had happened. They did a half ass investigation and sent me a letter stating that the company said I didn't cancel in a timely manner. However the documents that were sent to me confirmed that I indeed did everything that was ask of me which proved Huntington did not even review my case.

I have banked with Huntington for over 3 years now. They are the best bank I have dealt with by far. The banking experience is honest and straightforward and my personal banker Melissa at The Mill Run Branch in Hilliard is the best. She goes out of her way to take care of her customers and cares about them like family. My girlfriend had an awful experience with PNC. I recommend she open a Huntington account. She is also very happy with Huntington and the 24 hour grace has saved her from overdraft fees on a couple occasions. Great Job Huntington. Keep up the good work.

It is hard to believe that this bank, Huntington National Bank, will do this to their loyal customers. My wife’s boat was damaged through a hurricane. My insurance paid fast and friendly. Since the boat was refinance through this bank I had to send the check to the bank for endorsement so they could pay the repair shop. My boat got fix and I’m having issue the bank releasing the check to the repair shop which they are well known for 35 years. This is unheard of. They have not gave me explanation and the check, it’s been in the bank for two months. This is bizarre. I pay for insurance and the bank gives me headaches even though payments have been on time always and customer has a great Beacon score. If I would’ve known this since the beginning I would’ve used another bank.

I frequent the branch on Mound/Central Ave. In Columbus Ohio and while most employees there are FRIENDLY I don't have time to wait in long lines while they are daily understaffed with tellers. I run a business and do the business banking but when I have to take 20-45 minutes in line to do our banking it gets VERY FRUSTRATING. I've even resorted to driving to another branch 10 minutes away versus this 1 that is 2 minutes because I can get back quicker including driving time.

I've been with Huntington for 10 years. I can honestly say, I've never had any issues (which is why I rated 2 stars). That's until this past weekend, when my debit card # was stolen, and thieves spent $900+ from my account. 4 separate transactions were approved in a matter moments. The transactions were from California, Minnesota, and New York. I live in none of these states. Just moments before these transactions took place, I used my debit card and pin, in my home state. One would think a bank would recognize that its literally impossible for me to go coast to coast in an hours time. As soon as the fraud alert text was received, my wife called to advise it was not us. We were advised the fees were being declined, and our money would be back in our account.

I’ve been with Huntington bank for about 2 year, the bank services is amazing and help a lot but their call center representative are horrible, they have bad attitude and they don’t care. Last time I called a lady was really unprofessional and when I said I wanna close my account she said, "Ok. Bye bye" and hung up on me. I would suggest that they pay a little more extra and hire professional people.

A friend that had his ID stolen needed his check cashed. Well I cashed it for him from withdrawing money from an ATM. When I went to deposit the check in my account he signed it. Wrote pay to the order to me on it. They refused to accept letting me deposit it. What mind you I have several thousand dollars in my account. This was a $236.00 check so I could cover it if something was to bounce but it would not. It was his paycheck. I do not understand why I couldn't deposit this. Just ridiculous. Highly upset over this!

I have a car loan through Huntington and it has been the WORST experience of my life. The online banking system is beyond shady. IT WILL tell you your transaction was successful but if you have a digit wrong, the transaction STILL goes through but IT NEVER tells you that. No kickback nor email. Instead they call you weeks later to tell you. So you’re slapped with a $35 late fee. There are SOOO many fees with them. You can’t set up automated payments without going to a branch. That’s what I did and confronted the manager and she said “I’ve never had anyone complain.” I told her it’s a scam. They are scamming me for late fees and she got defensive. Run far, far away from them. We are in 2017, the fact they make banking so difficult only means they are scamming everyone.

I am so fed up with Huntington call center and how they treat someone that is on an account and also power of attorney of a soldier that is on the same account. One they want to argue and not look up the document and two they do not want to help. Now while she is serving overseas wants her to call them. The whole point of granting me (her mother) as power of attorney is to handle this while she is fighting for our county. Huntington also you are charging international fees and no one will help on the call center. GET YOUR CALL CENTER PEOPLE TRAINED! Customer service is REALLY BAD. I will be looking for a new bank.

My father has a car loan through this bank. He went into a nursing home but wanted to keep his car so my brother offered to take care of his bills for him. They wouldn't accept a payment from my brother until he proved he was his executor. My father was still alive at this point! So we got that straightened out. Well, we lost my dad a month and a half ago. My brother missed the ONE PAYMENT between then and now after we informed them of his death and they put it out for repossession!!! AND they made him prove again that he was executor and didn't accept the proof they had accepted previously! So my brother paid the missed payment but they said he'll have to take over the payments and, until he officially does that, the car will remain out for repossession! This is truly an awful company.

I went to the Huntington Bank on Hamilton Ave, in College Hill. This bank customer service is horrible, they are not polite at all. The customer has to wait like 45 minutes to speak with a Bank manager. Then there's only one person you can speak with, and Lord forbid if your account information has been stolen, like mine was, they told me to come back, later. Wow, they aren't as truthful as I thought.

I have spent 8 phone calls and roughly 5 hours speaking with 12 different Huntington Bank representatives in an attempt to SIMPLY receive a lien release letter. In addition, my insurance rep has also been on conference call with me and Huntington in effort to resolve this issue and with all the promises and Bank reps telling us the letter would be sent, or has been sent, the letter has yet to be delivered. I have requested regular mail twice, fax twice and email once. And still I wait. No customer should be subject to such incompetence. Of the first 7 people I spoke with I was struck by the inconsistency of information in each conversation. It seems as though the representatives are unsure of what can and cannot be done.

Huntington bank uses false advertising to attract customers to their bank. Their recent promotion is not honored, as told to me by LaShawnda the supervisor in customer service. She stated "on the back end, it states that it is up to the bank's discretion whether to honor it." This is based on an algorithm. This is false advertising and designed to bring in and rip off individuals that are in a lower income bracket.

I've been here since 10:18 am and I'm still standing in line, while there is three teller at the front! This is not good customer service. Time is money and I'm losing money. I was at the Huntington on E Broad St? No one welcome me. I will never come to location Ever again. Bad customer service. No one paid attention to the clients coming in.

I have an acct with US Bank as well. I opened this one for my daughter and myself. Ever since I opened up this acct I have had nothing but problems... Can't someone there count??? My acct has had many mistakes due to incorrect calculations!!! Is this a way of ripping people off???! I'm closing this ** acct and staying with my US Bank. At least they can count there!!! They are reliable and honest which is NOT something I can say for Huntington!!! Sooo disappointed!!! ☹️

The online bankers are poorly trained and rude. Ask the same question to 3 people and you will get three different answers. Lien release documents never arrived at my home and the bank refused to fax a copy to complete sale of an automobile. They offered to snail mail another hard copy and quoted another 15-20 Days. Their systems are antiquated and poorly executed.

I used Huntington 24hr grace period for some purchases I made and deposited the cash on Sunday, the purchases didn't clear until Tuesday, but they gave me the fees anyway. When I looked at my account, they had posted it so the purchases cleared then they deposited the cash into my account. When I called them in regards to this matter, the guy began to raise his voice at me and tell me that the grace period did not apply because you have to be at a 0 balance. When I asked why did it show I had this grace period online, he tried saying it didn't. So I explained that this was false advertisement, he got upset and told me I didn't know what I was talking about. I told him he needed to stop raising his voice at me and as a retail manager for the last 20 years I know what false advertisement is. He still refused to return the fees. Lost my business, I go with a bank that doesn't steal your money!

I am very displeased with Huntington customer services on the phone. It's ridiculous. You'd wait 30 mins for ANYTHING. My balance says I have my direct deposit but the ATM says otherwise! FIX THAT. If I don't have the money it shouldn't say I have it available for withdrawal! Ludicrous! That's why the call volume is so high too many problems! I'm not funding YOUR investments for this. YOU make money off us customers. We deserve more respect???

When trying to get a hold of a banker on the phone, my 2-5 minute wait is sitting at 40 minutes and counting. This is twice in a row, though I only lasted 20 minutes last time. Big banks all have such similar rates and services, terrible customer service is a real good reason to stay away from this one.

I received a check issued by Huntington Bank from one of my tenants. The amount was $1900 for rent; it was a Bank Check, not a personal check. I noticed the check was unusual; the account number was written in pen rather than printed on the bottom of the check. The amount was also hand-written rather than typed or machine printed. It certainly did not look like an official bank check. When I tried to deposit it remotely to my Bank of America account, the system wouldn't accept it. Not surprising since the format of the check was not like a normal check. Next, I took the check to Bank of America in person to deposit it. The check was not accepted by the bank because of the hand-written account number; BOA suggests I take it to Huntington.

I have a car loan through Huntington. As with the rest of my monthly bills, all I want to do is pay my bill automatically so I don't accidentally miss a payment. They don't offer an autopay option on their website. Additionally, they don't allow you to check off a "pay my monthly payment" box, so there's room for types in the amount. I've had issues with them twice in the last two months. First I had a typo in my amount so was dinged for a late payment. Then I signed up for auto-payment over the phone. But all they do when signing up for auto-payment is use the information you give them to email you a form to fill out and mail back. I was unaware of this email, so missed another payment. Everyone else in the industry allows you to sign up for auto-pay online quickly and easily. They should be doing the same.

In July of 2017 Huntington Bank decided to do a mortgage reassessment of my account. I had been a customer since July of 2016. They raised my payment by $120.00. The reason being they said that my property taxes doubled, I contacted my tax office and was surprised to find out that my taxes actually decreased by about $10.00. I immediately contacted customer service at Huntington Bank and was advised to send proof of my taxes which I did. Well my proof supposedly got lost in the mail, I called once again and to make a long story short they found they made a mistake instead of $625.00 my payment was supposed to be $515.00.

My family is on vacation. My employer deposited my paycheck for me. The teller did the deposit and then she treated the deposit slip as a check and cashed it. We noticed that there was a deposit and withdraw for the amount of my check while on our trip. Called Huntington who opened a dispute. They made a deposit to cover the error and then removed it the next morning. This happened three days in a row. Saturday there was no manager or anyone in the dispute department to help. The treatment and lack of urgency was insane. I called the branch where the deposit was made, no manager and no head teller to talk to.

Went to the Huntington Bank branch on 4121 Galbraith Rd. in Cincinnati before noon today to close my account. I had $5,200 in the account and asked for the money in cash. The bank rep asked me what I needed the money for - it was really none of his business. He then told me that the bank doesn't carry that much money in cash and they could give me MY OWN MONEY (!) as cashier's check. That is not what I asked for.

I've been with Huntington Bank since the change from Sky, never had a big issue until today. I visited the Chippewa branch which is my usual location to cash a check for my husband, which I have done on many other occasions. I was told I was not allowed to cash it even though my husband had signed the check. The reason being "you can't prove he signed that." I had my license, my account number and the signed check. There was absolutely no attempt to even ask another employee if it was possible to complete this task.

I had trouble with 2 vendors that charged me after I cancelled. I went to the Huntington Bank, filled out some paperwork that someone helped me with. Because of their intervention, I received all the money back.

Recently I purchased a boat from another customer of Huntington Bank. Here it is six weeks later still waiting for a release of lien so I can register this boat. Already missed 2 salmon tournaments because of their negligence. First release of lien was typed up wrong. Missed one letter in the hull number. Was then told I had to contact the original boat owner, so he could request the change. Even though I have all signed paperwork in my hand saying I purchased the boat. The previous owner is out of the picture. I just want this boat registered and will never do business with Huntington Bank again. In fact I'm refinancing the only loan I have through them with my credit union. It's no wonder this bank is continually changing hands.

A couple of years ago the wife and I wanted to purchase a house locally. The house was up for auction through a national web site. Since we have been at Huntington for well about 15 years we filed for a house loan with them. So weeks before the house was going up for auction we filed for a house loan. Thinking that we had cash in a bank account to cover the house loan we knew we would have no problems getting approved. When I talked to the loan officer he suggested that we get a home equity loan on the house we live in. I stated that I'm not interested in using my home that would be paid off in just a few months as equity. So we filed for the home loan application.

I have a loan through Huntington to pay off a small loan for a used car. If you don't have an account with Huntington you only really have two options for paying them - phone or snail mail. Their phone automated is system simply the worst I've ever dealt with. It will mishear or misinterpret everything said to it, no matter how clear I say my responses. I have to shout every answer. Seriously one of the worst times per month I have is when I have to pay my loan because I will go from calm to shouting rage by the time I'm done, and after 4 attempts at making the payment. Seriously I can't wait to pay off my loan, not just to discharge the debt, but so I never have to interact with Huntington National Bank again in my life.

I paid off my auto loan by wire transfer on 7/14. I called the bank today to find out where my title is. I was told that Huntington sent me out a "courtesy letter" on 7/24/17. (10 days after payoff). My title would be mailed out 10-14 days AFTER the courtesy letter was sent. I can expect to see my title 30 days AFTER I paid it off by wire transfer, basically cash. I asked to speak to a Supervisor to see about getting title sent quicker, Woman told me that "it's the process, nothing I can do about the process." That's big banking for you, all about process, procedure and earning money for Wall Street. Employees are like robots and bank has no care for what would morally or general appropriate treatment of customers or people. This bank treats people like just numbers...

I opened an account as a Rep Payee for social security for a client. I was NOT told at the time of opening the account that I will not be allowed online access to it. After trying to open it online and failing I went in the bank. They did tell me, "You can come in or call us for info". How ridiculous is that given today's technology. Now I will have to find another bank and change accounts and reorder checks etc all over. Been a customer in this bank since the 70's, BUT since Huntington took over it's a nightmare. I can find no real reason to deny a legitimate reason for denial.

I go into the bank everyday to make a company deposit. On this day, I got the "new" district manager who I had seen in there for the past couple weeks and also called me "Sue" to come to her window to make the deposit. She did the deposit, gave me the receipts back. I then gave her a check to cash made on the same company I had just made a deposit for around $200.00. She then informed me that I needed to give her my driver's license to scan. I said I have accounts with this bank and I just made a company deposit. She informed me that it is to prove I am who I say I am. This is the most asinine thing I've heard in a while. Shhhhh, don't tell the company I work for that I'm not really me!!! As soon as I can arrange it, my accounts are being closed down!

Huntington Banks, in Huntington, WV had a large amount of my money in their commodities for six years. Teresa told us that this would be a good place to put it and that she thought commodities would raise in value over the next couple of years. She pointed out that she had been selected as awarded an Investment Broker of the Year or something to that effect. Well, after six years we actually gained the huge sum of $4.02.

I will never bank with Huntington ever again and I will never recommend this bank to anybody!! When I opened up a checking account I had opted out of overdraft because I do not want to pay any kind of fees. So I have had the account for almost a year. All of a sudden a month ago transactions were going through when I had only a few dollars on my card so I was going to pay half cash half my card. Well Huntington approved the whole amount which left me in the negatives of course so I had called the bank and asked why did they allow a transaction to go through when there wasn't enough to even cover it.

We reported the death on 5/23 and received only one phone call back as to what will need to happen next. We got an email address and when we received the death certificate, the email came back deliverable. I was able to contact Customer Service (spoke with a very nice woman) to get another email address however what she gave was also undeliverable. I finally was able to fax document 6/8 and have not heard from anyone still!! I escalated a complaint because Probate does not take calls, the message states they return a call within 24 hours which is untrue.

I bought a Samsung Galaxy S Edge. It has Samsung pay. I can't even use it because my bank don't honor Samsung pay. I can't even receive any rewards and a lot of banks even Military Banks accept Samsung pay and I think that's discrimination!! I'm handicapped and I can't even get my medication. How messed up is that?

I spent about 30(+) mins. on (2) phone calls asking to get a new debit/checking card because someone may have stole my card. Then, on both the calls at the end of them... the end results "I'm sorry you're going to have to go into our banking centers". I understand that they are making it more "FRAUD PROOF"... I followed their instructions exactly and then I still had no guarantee of NOT having to go to the banking center. What would have happened if I couldn't have walked? They are worse than 5/3 Bank. I worked for 5/3 Bank and I never have a problem with them like that! I was NOT satisfied with HUNTINGTON BANK!!!

I deposited a check for 2500 dollars into my account. I asked my branch before depositing it how long the hold would be and they said the most would be three days. After 3 days I called my branch and they said it would be held for 10 more days because the main branch randomly picks checks to hold? Who does this?! After reading other reviews, I now know they are getting interest on these held checks! DO NOT DEPOSIT CHECKS!

I called the bank to let them know I would be using my card out of the country. When I tried to use it, it was declined. When I returned from my trip, I called and was informed that they put a fraud alert on my card because it had been tried to be used out of the country. They had set up my debit card as the card I would be using, which I didn't take with me. They stated that they would remove the fraud alert. When I tried to use it again from home, again declined. I went to local branch to cancel the card altogether and branch manager talked me into applying for a new card since the other one was tied to First Merit from the merger. The next day I received my credit card statement with a past due charge. I immediately went online and paid it. After thinking about it I checked my checking account because I was sure I paid the balance before my trip. I saw where I had paid it.

Twice now I have tried to get a home-equity with Huntington. Both times they sent the same guy who knows nothing about appraisals. My house is on Hoover Reservoir. It's updated, has lots of windows and a beautiful view. The appraiser used three comps that are not on the water and are not beautiful homes. In fact they are dated, weird and almost unfit to be lived in. Huntington appraised my house at $445,000. Just down the street a lot recently sold for $545,000. This was low because it is a very difficult lot to build on. The lot didn't even have utilities yet my house with a normal terrain, not difficult to build on, appraises for $445,000.

I opened up a checking account with Huntington Bank a little more than a month ago. This was in response to an invitation they sent me to open the account. I needed to deposit $1000 in the account which I did. I deposited it with a guaranteed check. They immediately froze it. Nowhere in any of the paperwork they sent me did it say they would freeze my deposit and since I was using a guaranteed check (guarantee that the money was available to cover that deposit, in fact had been set aside to cover that deposit and couldn't be used for anything but that) there was absolutely no reason for them to freeze it. Also I do not have a bad credit history, I don't have a history of overdrafts, there was/is NO reason for them to do this.

I was a customer of FirstMerit Bank for 22 years prior to Huntington's acquisition. The staff at the former FirstMerit Banks and the Huntington branches are friendly. I have used online banking at both banks. What I find with Huntington is that when I use online bill pay they take the monies from my account but they do not always disperse it electronically on the same day as reflected by the date it was received by the payee. They give a 3 day window to disperse. Hmmm. FirstMerit would take the money from my account and electronically disperse it the same day resulting in the payee crediting my account on that day. Electronic dispersal is fast and instantaneous. Why the delay? Also, when it comes to online bill pay checks to merchants, Huntington takes the money from my account on the date I entered to send the check, then sends the check.

Horrible customer service. I sent in a check for $12k to pay off my account. Huntington only cashed it for $2k. 2 weeks later after calling everyday they still had not resolved the issue so I made a payment of $10k over the phone. Last night they processed my payment for $10k again causing my account to go overdraft. Called Huntington this morning and talked to Crystal and she said I have to wait for the payment to clear their side of the bank and wait for processing for it to be refunded to me. I asked how long it would take and she hung up on me.

Ever since the manager Jeff ** left the Powell Huntington location I have noticed a distinct drop off in service for just being able to off a deposit or pick up some cash. I'm an old guy so I don't use ATM's. I still like to get out of a car and meet the person who is handling the money... although of late, I've ventured out to the drive-through windows. For whatever reason, 5 people can be in a line and 5 employees in the "store" yet the 5 customers are provided just 2 of the tellers while others sit in front of a computer and look at a screen. In the old days, Jeff would jump up and take care of the customers.

I went to Huntington Bank in Beachwood Oh to open a checking account. All I really needed as I explained was an account with a debit card and no fees. Really no such thing anymore but that's not the issue. A couple weeks after opening the account a credit card came in the mail. I had already received the debit card so imagine my surprise when a credit card shows up which is something I dont use or want. I stopped in the branch where I opened the account to speak with the person who opened my account. I wanted to be face to face so I could see his explanation. The guy was stammering and could hardly look me in the eye when he told me he accidentally hit the wrong key on the computer.

The people that work for Huntington Bank are super nice and polite. They always have a smile on their face and look forward to dealing with you. They genuinely seem to enjoy their jobs and are always ready to help. I find that the website works well and is fairly intuitive to use. Has plenty of options available. The pages load fast and makes for a very good experience overall. They have a wide range of financial services that met my needs quite well. The dedicated financial staff is very knowledgeable and quite easy to work with. They are helpful and not pushy at all. I have never had any problems with my account being hacked. I think that they do enough to keep my information secure as I have never had any problems.

My experience with customer service at Huntington was very pleasant. They were friendly yet professional. They made me feel like a valued customer each time I would stop in to deposit my paycheck. I really can't rate the online access because I never used their online website. There at Huntington they had many financial services to choose from. I can say that I was happy with that but can't recommend because each one seemed to have a charge or high fee with it. I rate security at Huntington bank with a happy, in my whole time of being with them I never had any issues with any of my information getting leaked out anywhere or to anyone.

I dealt with the customer service several times. Most of the time I had a decent experience. Only once I had someone who did not speak clearly and I had to request someone else to talk too. Had a good online experience for the most part. Only on one occasion the system crashed while I was using it and I had to call customer service to complete a transaction but besides that no other problem. Overall I like the company. I feel the rates are good. I received emails keeping me up to date on my account. I would recommend the company. I think their security is great. For this reason I give them a perfect rating.

Did not interact with them but the service was acceptable and efficient, worked out well. Would use them again if the offer was presented. The online site was easy to navigate. Found it to be efficient and effective. The site was as expected, no issues using it, enjoyed using it. The services are fine, the same as most banks, they were efficient, nothing was time-consuming, was very comfortable with them. The services and online website were secure as our most bank sites. Felt comfortable that my information was protected, was efficient, no issues.

The customer service was outstanding, they hire great people and train them well. The online options included live chat, which was really helpful to me in my personal situation. I need fast answers and didn't have time to be on the phone. The online access includes a live chat option. The operator I talked to was able to quickly address my account issue, which was invaluable. I mean, the interest I earned could definitely be improved upon, but I felt like this was more due to the restraints in the market than anything else. I feel like the security is probably average. I rarely feel safe online anymore, and I change my password often to try and be proactive.

The customer service people are nice sometimes but they can get a little irritated if you would keep talking to them and if you really needed help. It's pretty easy to access their website and it's scroll on there as well to find things on the website. The website is pretty plain but has information. It's an okay services for people that may need financial help and I wouldn't think nothing less of it. It's pretty okay if you are really needing of it. I think the security in this place is okay for a bit. They are pretty well secured and I like that. Their services are very well done so it deserves 4 stars.

Customer service was quite well. They gave me a good tour and I was very satisfied at the same time that they would think about their customers before their own selves. The online access was good and so was the website but it needs a little work from now on. I'm not trying to be rude or anything but overall I think we off to a good start. Financial services was just amazing! They helped me with things that I didn't know and I looked at a tour of it. The place itself, workers and how it runs it is quite great and very nice! I'm gonna be honest I haven't seen the security in action because nothing was going on but have to give it three stars but if I saw them I would have given it more. I think the security doing a great job.

Applied for a mortgage loan with one of Huntington's very few available loan officers. It was like pulling teeth to get an appointment, email returned, phone call, etc. Finally my loan was approved. I could never get in touch with her again. I spoke with the regional office who said they would email her... I filed a complaint and never heard from Huntington again!! Not a phone call, letter or email of apology. This company is very unprofessional. I will never do business with them again.