Huntington Bank Reviews

I'm not a customer of Huntington and after this experience I can tell you that I never will be. I bank with Fifth Third which is an excellent Bank. I normally, during the course of my business day, take checks from customers and cash them as opposed to depositing them directly into my account. It used to be relatively simple and I am fine with the ten dollar charge that is levied for not being an account holder of Huntington. I also understand the need for caution by financial institutions that are accepting checks however I have never experienced anything like this.

I went to buy a vehicle last night, unable to purchase my car, because they decided to lock my account for no reason. I called when they open up, and was told to CB at 830 when I'm supposed to be at work. I will be closing my account and moving to another bank.

I opened new accounts with Huntington and they put my first deposit on a ten day hold! I showed the branch a copy of the deposit clearing the other bank and they still would not release the funds. I do not know who can go ten days without access to their funds when they switch banks - but not me! This was NOT disclosed upon deposit. I found this unacceptable. As soon as they release my funds next week, I am removing everything and closing the accounts. Not a great way to start a new relationship - showing your customers you have gridlock policies that do not benefit them. A ten day funds hold in 2021 is unnecessary. These days, items clear the issuing bank by the next business day. These are electronic processes. I will be going back to PNC - even if the drive to the branches is a little further.

Very friendly on the phone or in person. Great variety of accounts and services. The overdraft protection is always a nice perk, and they were really great helping their customers during and after covid!

I decided to bank with Huntington for my first sole checking account. I had been with them for about 9 months before things went downhill. Long story short, a month ago I was scammed out of $1000 and Huntington won’t do anything about it. I was sent a cashier’s check for a product, took it to a teller, and Huntington made it available to me the next day. The person no longer wanted the product so I sent them a refund and poof, not even a day later, Huntington took the check right back out of my account and I was in negative.

I have been with this bank for many years. When I had my debit card number was stolen, I received a message from my bank very quickly. The staff is always there to answer any questions I have or any problems that arise. They are always kind, respectful and patient.

My daughter was issued a PCL, personal credit line which is an equity loan. Maximum set of $50,000. It was to "consolidate" her other loans. So her house, which her family paid off, is collateral. The PCL had only a minimum payment required of the interest charges which now amount to $75.00 per month. This is a predatory practice and eventually they would have seized her home. She was up to $24,000 in debt when I found the monthly statement. She was using the PCL to buy extravagant items unnecessary for health or life because they issued a card that looks like an ordinary credit card. She is not earning interest on her savings or checking accounts. I am in process now of getting her away from this bank. Do not do business with predatory institutions who sole purpose is to make money off you and seize your assets.

This bank is not secure for people make deposits. The bank work so bad. The customer service is really bad. And their close the consumer account with no previous advise to the consumer. I have really bad experience with this bank.

My experience with Huntington Bank was terrible in this loan process. This left my kids and I homeless. Chelsey ** and Terri ** disrupted the chain of command which resulted in no place to stay.

Huntington Bank carries the loan we have for an RV. Our loan originally started out at over $100,000 and is currently under 26,000. Before the pandemic hit, we were never late with a payment, of any kind and both have credit scores over 800. After losing our income, it became difficult to make this payment especially on time. I recently called huntington AGAiN and begged them to work with me on this account, especially since we have been such good customers, paid this account down so far and it is difficult for people right now! We are both over 65, with very limited income.

I have been dealing with Huntington since 2017, and it’s been a nightmare. I refinanced with a HELOC in 2017. The totally unprofessional appraiser showed up 2 hours late and devalued my home by $15k (it had just been appraised the previous month by a PROFESSIONAL appraiser). Then they sent the payoff to the wrong address even though I had provided them with the correct info. I am locked into my current rate for 10 years before becoming a variable rate, but I decided that since rates are at record lows now and since I had just received a new higher appraisal and it might be good to get some cash out for home upgrades I decided to refi into a traditional mortgage in August 2020.

I've been a long term customer of Huntington Bank. I went to the bank after receiving notification of available funds for withdrawal. After going to a few other banks which I was able to withdraw funds with no issues. I went to the bank in St Clair Shores located at little mack and 11 mile. After the transaction was processed the teller asked me if I were going to another bank and I said yes. She then reversed transaction and returned the funds to my account. I asked her why she did this and she said Huntington has a policy that allows customers to draw a certain amount per day. I told her this wasn't true and that I was aware that you could only draw a certain amount from each branch but she said that wasn't true.

Earlier this year, we booked a family vacation to Las Vegas, of course, due to the pandemic, we were not sure if we were going to make it. We noticed that Southwest had canceled and rebooked our flight without our consent, so we sought a refund. Southwest gave us a major runaround, until they realized their mistake. Upon speaking with Huntington, they provided a provisional credit for the amount of $2,00 dollars. What we had to do was provide Huntington with information of what happened, and they could make a decision to see if we deserved the actual refund.

My request to transfer money from Huntington to my account at another bank was rejected twice. I had to personally bring my latest statement from external account. Did that. Transfer rejected again! Bad!

Fell behind due to COVID. I didn’t fall behind by much, it was 2 separate months a few months apart due to business being shut down multiple times because employees got COVID. I paid off my balance within a month of each late payment. They reported it to the credit bureau and my score dropped by 120 points. Mind you, I am and HAVE BEEN current for some time now. They offered NO HELP during COVID, and on top of them offering no help, now they punish those of us affected by it at no fault of our own. I called to dispute this and they said there was nothing they could do since the time had passed since my late payments...

LOOK FOR A BETTER BANK. PERIOD. MAYBE ONE WITH A JD POWER AWARD FOR CUSTOMER SERVICE. That's my honest advice. Huntington is a complete debacle when it comes to dealing with fraud. I have a reoccurring monthly debit in my checking (for Health Insurance) that is charged on the 1st of the month. It totals $115./mo. I was wrongly OVERCHARGED $1600.00 (Yes that's correct--16 HUNDRED DOLLARS) by the Health Insurance Company, with numerous & strange debits all on the same day.

Huntington Bank is the worst bank I've ever dealt with in my life. In May of 2020 they made a complete disaster of my mortgage and now today 10-27-2020 they allowed someone to make an online purchase in Indiana using my debit card number all while I'm sitting at home in Michigan with my debit card in my hand. These morons are incompetent and do absolutely nothing to protect your money or personal information. I would not suggest that anyone do your banking with Huntington!!!!

We were linked up with them for an auto loan. We were delinquent on our first payment, causing my credit to decrease by 60pts. The delinquency was because they had the wrong address on file and we were never received any notification or payment request. They did send three emails but they all ended Up in my spam folder. We were wondering why we hadn’t received our first payment stub, so we contacted them, made all payments, including the next month and enrolled in autopay.

I acquired a car loan from Huntington Bank in 2018. I never missed one payment with them. This past Feb I decided to pay off the loan amount. I called Huntington and got the pay off amount. I sent the amount in. I noticed I had not received my title. I didn't think much about it because of Covid. I decided to refinance my home in May. The lender called and said I was not approved because I owed money to the bank on a car loan. Mind you I never received anything in writing from Huntington stating I missed a payment. I call them and true enough I still owed a balance. I ask why I had not received a notice via mail, email, or phone. They gave me the information they had on file. To my surprise the information they had on file was my old address and phone number.

I received an indirect auto loan when I purchased a new vehicle through a dealer. Huntington offered the lowest rate and the dealership moved forward with the application. I received no correspondence from Huntington until 5 days prior to my first payment being due. No account number, no welcome letter, no coupon book. When I called Huntington's customer service department, they said that even if I didn't receive my information until after my payment was due, I had a 10-day grace period. I told them that I would contact the CFPB to discuss their reaction to a possible Reg Z/TILA violation. Upon taking steps to refinance, they have told my refinancing institution that they have no record of my loan or SSN. Avoid at all costs.

Hello. My name is Craig, I’m from Detroit Michigan. My wife recently reached out to Huntington Bank to apply for a $300,000 construction loan for a property we're planning on purchasing and remodeling. My wife filled out an application and received an email from a loan agent by the name of Kimberly **. Her email was sort of a, "Thank you for applying, I’m your loan officer, here’s my information" kind of email.

I joined the bank because of a friend that used to work there. He always took very good care of me and my accounts. After they closed the branch and I was on my own things just went down hill. Every time you try to do business with the bank, things go wrong and nickel and dime you for no reason. The last one was I overpaid my credit card by almost $300 and when I transfer back the money to my checking account they charge me Cash advance fee to the amount I overpaid them. I called the bank and they asked to transfer the money back to the credit card and call the bank back so they can refund me the fee. That would be the only way they could create a case on my behalf. Result of this mess, I just closed one more of my accounts with the bank and look forward to close the two remaining accounts out of 6. Don't bank with this bank. They are horrible.

I have had so many terrible experiences with Huntington Bank. Just unbelievable that they are in business at all. I opened an account there specifically to handle all expenses for my new home construction from one source.

During the Covid-19 pandemic lock-down our businesses were adversely affected so we reached out to Huntington Mortgage to defer our mortgage payments until we could get back on our feet. We also asked for help lowering the monthly payments through a refinance. Well, after filling out reams of paperwork for Huntington this was the help they offered: they offered to turn a 10 year mortgage into a 40 year mortgage in return for a $198 a month payment reduction. Yes, you read that right. Does that sound like "help" to you?? To go into debt for an extra 30 years, and pay hundreds of thousands more in interest.

I am 73 years old and have had bank accounts at probably 25 different banks in 10 states. Never have I had one like this one! They are in it to ding you for every little fee they can even if the mistake was theirs. I was with First Merit bank in Ohio for almost 20 years and never had a problem. Huntington bought them out and it's been a nightmare since. Huntington keeps telling me their policies are different than First Merits but they have never explained what those policies are or where I can find them to read myself. I thought maybe the laws had changed but went to another bank opened an account and it works the same way all the others have.

Our first mortgage officer in 2018 was wonderful. The couple purchasing our condo were using Huntington as well, it was nothing but a hassle for them to close. We decided to take advantage of the falling interest rates in spring of 2020. Our original loan officer left the bank so we ended up working with someone else. I understand it was difficult times with Covid happening but it was plain painful. Very little communication and constant nagging to get fees removed for an appraisal that wasn’t needed.

While I have had Huntington accounts for many years now, and experienced mostly good customer service, the mortgage refinance was so stressful. I wish that I had gone through a different lender with a more communicative and experienced staff. I ended up having more money tied up in escrow than is needed, and their explanations for keeping it don't make sense. And, they didn't tell me that they'd be deducting more closing costs from my checking account after closing. I don't trust them.

I reached out to Brett ** at Huntington Bank in Columbus, Ohio upon a recommendation of my builder homes construction to get a loan construction for a first-time homebuyer. The first time I contacted Huntington went well. The supporting documents and information such as paystubs, w-2, etc. were submitted on time 04/26/20. Unfortunately, 03 weeks later the house did not fit on the land chosen, so we started process from zero with a new loan and moving forward with contract for a new land on 06/11. Along this process I did two extension to close on the land because Huntington bank was not ready, Brett wrote me on 08/20/20 that appraisal was not ready, but the appraisal was ready on 08/11 submitted to the bank.

Everything was resolved and am thankful but still wish things were more customer forward.

Huntington gave me a $150 reward to open a checking acct 5 years ago. I was going to close in 6 months. I love Huntington so much, I'm still there. Good hours, great service and they always answer my phone questions.

I've had a Huntington acct. for years now and I'm very happy with the customer service they provide. If I have a problem I can go to Meijer where a Huntington Bank is and they're always available for answers.

As soon as banks opened lobbies again, got a call seeing how myself and my daughter were after Covid shutdown. Always helpful and ready to answer any concerns. Familiar with patterns of spending and immediately has always sent an alert if something seems awry.

When a bank has NUMEROUS bad reviews, believe it. The "good" reviews claiming all the negatives are wrong or at fault are obviously affiliated with the bank. You can tell because they are in defense mode. A customer would NOT write a review trying to downplay other customers' experiences. Red flag!!! That said, my experience has been unpleasant as well. Hate this bank. The worst customer service I have ever come into contact with. I have a car loan through this bank, since summer of 2019. Never had a problem with customer service with any other car loans through banks, except this one.

Huntington's main interest is how they can help the customer. They are very thorough and the nicest people to bank with. They give you options about how to save money, they have overdraft forgiveness. They are just all around interested in the customer's satisfaction. They strive to assist in any way they can and try to find a resolution for any banking problem I have.

I reached out to Kelly ** at Huntington Bank in Toledo OH upon the recommendation of my realtor. The first meeting went well, past the initial meeting Kelly has not responded, called or when left her a message, or when I sent her an email. The disregard, especially when it comes to family's hope to move forward in buying a home, you are left helpless, and frustrated. I understand that business has been great for the mortgage loans, but that is no reason for the bad customer service, arrogance and ill treatment. I have had nothing but bad experience with the Huntington Bank representative.

I made a deposit of three checks totaling $10,000 via mobile upload on 6-20-20 (Saturday). Per their policy, funds will be available on the second business day after receipt of mobile deposit. My account was overdrawn due to unforeseen circumstances from pandemic. Today (6-23-20) is second business day after deposit and just enough money was cleared for them to take their fees, leaving me with $6 in available funds. The rest is being held until 6-28-20 per customer service representative April and supervisor Qua. I explained that my rent was due on 6-1-20 and that we had no groceries and requested that they please release these funds. No, they will not. I asked if they could at least hold off on taking their exorbitant fees. Nope, they won’t do that either.

I opened a new account back on April 26th of 2020 and what happen next was a nightmare. I transfers via ACH the amount that I wanted to transfer and then they couldn't find it. Then told me that I need documentation. Which I had from their system and then made me chase between Capital One and themselves for over a month. I spent over 40 hours trying to find where this money disappeared to and now to add insult to injury they are not honoring the $200 bonus that was suppose to show up in my account. I really feel like they were going to take my money. They had the wire information, I had to provide that and then they said oh yeah we have that already.

Huntington financed my auto loan and it has been an absolute pleasure doing business with them. Following an initial positive customer service experience last month, I received a letter in the mail stating that an audit ended up with my loan being calculated at a slightly lower interest rate and my monthly payment is now lowered by $2.22. While this may not seem like much, over the life of the loan I will save $150. Just as I would have voiced my displeasure if an oversight led to a higher monthly payment, I must laud the forthrightness and transparency Huntington exemplified in this experience. I never would have crunched those numbers to find such a microscopic error and this speaks to the customer service oriented nature of this company. Once again a satisfied customer.

Allowed me to get scammed for $1700. I received a check which I deposited into my Huntington account. Waited a day until it was cleared into my account. I sent the money out and it turns out it was a scam. Huntington says it wasn't "fully" cleared. That I shouldn't know it was scam. I thought it was cleared or I never would've touched the money besides the fact they shouldn't of cleared the money if it wasn't fully cleared. So my account was in negative. My wife and I have direct deposit and weren't able to stop it in time. She lost a paycheck for 2 wks of work and I lost 3 check of 1 wk of work because the checks were deposited. I've been trying to dispute it but they keep saying I'm at fault. They don't even contact me to tell me their decision. This all has really put a toll on my family. Something that would've never happened hadn't they cleared the money

I have an expensive boat financed with Huntington National Bank. I paid 1/2 down and financed the rest. I hit a log and knocked my 250 HP Mercury outboard off my boat. State Farm sent me a check written out to both me and Huntington bank for the new motor. I followed their instructions on getting the check endorsed and sent back to me. It has been over a month. I have already paid for the repair but keep getting the run around from Huntington bank. I have never missed a payment. Very aggravating sending a check into them every month when they have a check with my name on it for over 20,000 dollars. If they don't send it soon I guess I'll have to hire an attorney.

Since the COVID-19, Huntington has instituted restrictions including shorter operating times. The lines for the drive-thru lanes are long and slow. People start lining up a half hour before they open. The lobby is appointment only. All branches have the same issues. Huntington Bank is the ONLY bank in my area who has these ridiculous lines and wait times. All the other banks (PNC, Chase, etc.) are operating normally even though most are still drive thru only. There is something wrong here. Once my mortgage is paid next year (or sooner), I will be leaving this bank with glee. Being a customer here is like self-punishment.

I signed up with Stash investments through an app on my phone. Everything was good initially. No problems. But one day I got a notification that two orders have been placed for $3,333. I would never place such orders. I barely enough money to pay my bills most of the time. Whatever investments I have made, they have been for modest amounts.

I visited their FB page in hopes of leaving a review! Unfortunately, it's not an option and I can see why. This bank is a joke. I've had nothing but but problems since I switched in January. I first went over 3 weeks with no debit card. Next I found out using the site's bill pay is a complete joke. I used it to pay my Care credit card. It said, and still says, it was an electronic debit, paid out within 2 days. WRONG! They sent a paper check instead. Synchrony sent me a copy of it after I fought with them over the $35 late payment and 6 months of interest it cost me. I will never trust using bill pay again. I could have just as easily paid them directly, saving me hundreds of dollars in interest. Lastly, I was suppose to receive a $150 bonus after $1500 in deposits. When that didn't happen, I was told I needed to wait 90 days. Well, that didn't happen either. Now I'm told another 2 weeks. What a joke! I'll be going elsewhere ASAP.

You basically need to go to a branch to close your account which is ridiculous. It's like you sign up a gym membership, and they made it extremely difficult to get out of it. The whole thing feels like a scam.

Nastiest customer service experience I have ever had. Got hung up on when I asked for her name. Rude, unhelpful, arrogant. I'm moving my banking somewhere else. There is absolutely no excuse to treat a customer this way.

In November 2019 Huntington Bank's INVESTORS made the decision to no longer let consumers make additional principal payments to their mortgages online. Instead, if we lowly customers want to pay an additional principal amount, we have to 1) Physically drive to a bank or 2) Make a phone call. I guess they're not making ENOUGH money. That decision tells you EVERYTHING YOU NEED TO KNOW ABOUT HUNTINGTON BANK.

Over the years I have had two accounts with this bank and all of them had ended up getting shut down by the bank. They never call you for charge that are Suspicious. Their 24 hour grace period is a joke. Just save yourself time and choose a different bank.

I deposited a cashier's check into my account and they put the money in my account. Well, I paid off a bill then all of a sudden they put a hold on my account. Then they took my remaining money out of my account and made me negative almost $700!! Then I was offered a work from home job. They sent me a check and I deposited it into another account I have with them. Well they took all of my money out of my account and made me almost $3000 overdrawn. They didn't put the money into my account. They withdrew it out of my account. I called and tried to stop the deposit and was told that I couldn't stop it until it hit my bank. These people are by far the worst ever!! I would NOT recommend them unless if you want to be screwed over!!

Beware! This bank is horrible to do business with. We got an auto loan through them and were able to pay it off within a year. I obtained the payoff quote through their website, sent the payoff amount based on the day it was supposed to arrive (sent Friday, was due to arrive Monday). Was still charged over $10 in interest since they didn't post the payoff until Wednesday even though it arrived on Monday. I called and was told it wouldn't be an issue, it just had to be reviewed and the interest accrued would be waived. I kept checking, and it did not get waived, and kept accruing interest!

Let payments go through my account that only has my name on it. Not a joint account. So a soon to be ex found the account with all the money in it used it to pay his credit cards. I am fighting with Huntington to prove that I am not said credit cards, and that I did not authorize anything. So for their help they froze everything the past 30 days. I have got provincial credits, filled out all their paperwork and then threaten to take the credit back after they know it is my money. Had to create a police report, fill identity theft forms, and I am still fighting to make sure I get all my money back.

I had 4 transactions that overdrafted my account. I transferred the funds from my savings to checking to cover them immediately. This all happened on the weekend. So the transfer was not posted nor those 4 charges all until Monday. Tuesday morning I wake up and I'm overdrafted by $216.00!! They said my Planet Fitness fees of $39.99 came out (Monday) and overdrew my account by $5.06. And because of that, they were able to charge me the overdraft fees. 4 of them!! I explained that I didn't get my full 24 hour grace period on planet fitness charge and had an email from Hunting saying I had until midnight to make the deposit and make it right.

I am so tired of this bank. Their reps are rude. Smart ** to say the least. This bank has given me all kinds of problems. They won't honor their 24 hr grace as they advertised. I can't wait to leave this bank and close my account permanently.

Just wanted to make payment on new car loan. Three 20 something boys with horrid manners, actively tried to harass me, laughing and joking with each other while I am trying to bank. Totally lacking in professionalism, manners. Stop hiring 20 something juveniles. Second experience like this at the branch in Giant Eagle Sawmill. I am taking my car loan to anyone else. These ** just cost your bank about 3,000.00 in interest payments.

I recently purchased a home; shortly after closing, the loan was sold to Huntington bank. I contacted Huntington to setup bi-weekly payments and the manager stated it wasn't possible because their software wouldn't allow it and it was not a service they provided. I recommend avoiding Huntington for this reason. While we have little control who purchases our mortgages after we've closed, we can at least attempt to work with a bank that will allow these bi-weekly payment plans in order to save a little cash on interest. An easy work-around for this is to simply make one extra principal payment per year.

My parents have banked with HB for decades, no problems. My husband and I have been with them a few years now and no problems. I would highly recommend this bank. After reading many reviews here, most, not all, are the users fault and not the banks, also several have been with this bank for a while and one thing goes wrong and they give a one star rating and plan on leaving the bank. If you're repeatedly late on a payment how is that the bank's fault? Checks have to clear and that takes a few days. No I do not work for, know anyone working for, or have any other relationship with this bank besides being a customer.

I deposited a check that my parents had sent me as a Christmas gift on Wed, Dec. 25th, Christmas Day, through the Mobile Banking app thinking that the funds would clear after 1-2 business days. Keep in mind that the credit union the check was drawn from is Navy Federal, the world’s largest credit union. When the funds still hadn’t posted as of Friday the 27th, I called Customer Service to see when the hold would be lifted. I was told by the customer service rep that the funds would be available Jan. 2nd, a full week after I initially deposited it, but that I could go into a branch and see if they could release the funds any sooner. I went into the branch on McKnight Rd, Pittsburgh, PA and spoke to the banker there named Courtney.

Huntington normally provides a 24-hour grace to make deposits, which they did UNTIL I took out a large sum of money awarded me by the State. First, I had to make my withdrawals in small increments because they said they didn’t have more than 7K on hand and it was their policy not to give out more than 7K at their banks. This sounded like a load of BS to me. If 3 people came in from JEEP to cash a paycheck that’s 7K right there! So that’s a lie! So I got a couple of cashiers checks to accommodate my withdrawal request. I wanted to pay my house off and some other bills I accumulated from being off from work due to being disabled.

Absolutely the worst company ever by FAR!!!! First I bought a used car in 2007. Was always on time the first year. Then once the economy tanked I had some trouble with the payments HERE and THERE usually 30 days past due maybe once if that 60 days late. NEVER more than that. Then for about the last 2 years I was never past 30 days late. Then once I owed a whopping 1000 left on the loan they sent repo out to my father's. The payment was due on Monday. I got paid the following Friday which should be no big deal OR SO I THOUGHT!!!!

My card was blocked and my bank declined a large purchase that I attempted to make to Hosteeva, a 3rd party booking agency. When I called Huntington Bank to verify who I was to complete the purchase, I was told that it would take 30 minutes for my card to be able to be used again. The bank representative advised that I could use another card and make the purchase directly to the hotel. I was assured that the 3rd party would not be able to charge my Huntington card again. They did and I immediately called the hotel who cancelled the reservation made through Hosteeva. I have been fighting the bank to accurately dispute and or refund my money since July 26th. I went as far as writing to the president of the bank and I was told today that they will not stand behind what their representative told me and their office is the highest level for complaints.

Updated on 01/15/2020: I am a long-standing business account holder with Huntington Bank. Five days after a standard deposit was made at the Maple and Lahser Branch, I received a phone message from the bank manager at the Birmingham branch informing me that Colin, the manager at the Bloomfield branch had placed a hold on my account because of missing paperwork on the account. Placing a hold on a business account without immediate notification obviously resulted in numerous issues with payments already issued and was entirely unprofessional especially with a longstanding customer for an error that was related to the banks own negligence.

Money was refunded.

My recently deceased father's trust was being "managed" by Huntington after they acquired the bank that the trust had been with. The person handling the trust retired in the middle of settling and trust with no advance notice. We received a letter weeks later from the guy who took it over. That guy called my deceased father's home and asked to speak to him about his trust. My grieving stepmother was undone.

I’ve been with Huntington for a few years now, never had an issue with them & I rarely leave reviews but after being completely scammed for over a year and just finding out about it I’ve been sick over this but Huntington is helping me dispute the funds this company took as “payments” so even tho I’m still losing money because not all of my payments were taken from my Huntington account I am getting a portion of my money back from the past 6 months. This is such a relief. They were extremely helpful in the past when I had CC fraud as well! Love this bank.

Cashed a check on a Tuesday & spent most of the funds, then TWO DAYS LATER (THURSDAY) Huntington decided they wanted to place a hold on the check and withdrew the entire (at this point non-existent) check back out of my account. My account ended up going negative because of this and everyone I talked to seemed less than interested in what was going on or had any sympathy towards the situation. They literally do rob their own customers, HORRIBLE HORRIBLE BANK!!! Imagine your employer giving you your check on payday, over the next day you pay some bills & make some purchases and then the employer decides they want your paycheck back from you for an additional 7 more days and take the ENTIRE thing back out of your account, that's exactly what happened to me instead of it being my employer it was Huntington.

What a horrible bank. Their ATM's don't work correctly and steal cash from the customer. When going to the Bank Manager to find out what to do, they just gave you a ticket number. And you have to wait. Not attempt to resolve the situation.. You often hear about people who rob banks, but this one robs YOU! Horrible bank. Never again.

I would give zero stars if I could. I have banked with this bank for years. They have an ongoing issue with their ATM machines, however I’m beginning to wonder if someone isn’t taking the money for themselves. I have made withdraws from the machines without getting my money and it will still debit my account and they make you file a dispute and wait to get your money back, this times it’s been 3 days and they still haven’t returned my money, other times I’ve made deposits through the ATM with cash and it doesn’t credit my account until I file a dispute and wait long periods of time to get my money. Their response is “it’s policy” to wait for the dispute to be resolved. It’s a joke. I need another bank. They told me they are getting new machines because they know it’s an ongoing problem. I am now beginning to think someone is taking the money hoping no one files a dispute so they can keep it.

I am done dealing with this bank. My husband wrote me a check and I mobile deposited it at 0600 10/24/19. At 0800 I received an email telling me they were putting a hold on it. I have talked to several representatives whom state money will be released on 10/31/19. I went into the branch and showed them the check posted to my husband's account and funds were verified. They still will not release the money or even partial. If I would have known this was going to be the result I would have just went to the bank it was drawn (on) the bank I also belong to. The only reason I did not was because Huntington was my primary bank. Never again!

Customer service unable to help, don't even see what's going on my account, have to spend 1 hr of my lunch time to go to the nearest bank (they working till 5 pm, so I am unable to catch them after my work). In the branch, manager said that my saving account was dormant due to being inactive for several months (just about 5 months!) So, I wasn't able to transfer funds to cover coming Bills and got overdraft fees. Manager had no clue, had to call to another department, they explained him what's going on... He sent me BACK to line (5 people!) to deposit cash, so he could remove overdraft fees after that... Plus he acted like it's all funny!!! Service goes to hell! Literally! I will close my account as soon as I set up bill payments from another bank.

So after finally receiving it, I tried to disconnect my bank from my PayPal card. After thinking it had worked, PayPal tried to pull out money for their top up feature. Apparently, it can do that up to three times. When you don't have the money, the bank charges you an insufficient funds fee and an overdraft fee. Neither of which was I informed about. 60$ in debt later, I need my money and well, tough stuff.

I have had an account with Huntington for 3 years. Three months ago my card was charged 4 times and all were unauthorized. The total over $400 in charges. This set off a cascade of overdraft charges and subsequent bounced checks that would have never occurred without the presence of the fraudulent charges. I called disputes at huntington and was advised that it could take up to 90 days (mind you I had money being deposited into this account during this time). I begged for the EFT charges to be stopped to stop the avalanche of charges I was accruing during their "investigation". They stopped the EFT but refused to close the account during the dispute investigation. Which allowed for daily $37.50 charges for overdraft. Then out of the blue the account was closed and sent to collections....COLLECTIONS!

I came to Michigan prior to selling my beautiful home in Arizona and Donna ** one of your loan officers stated I could get a per approval. I informed her that I had a short sale in April 2016 and asked if this was going to be a problem. Donna initiated me no and that is why I sold my home in Arizona because I waited for her to let me know prior to selling and accepting the offer to the home. Many times, during the initial information once I found a home it seemed as though she didn't know her duties.

On 10/11/19, I visited Huntington National Bank @ 2374 Lakeview Dr, Beavercreek OH 45431 to make a car payment. The drive thru was backed up so I decided to go inside. There were only two bank tellers and six people in front of me. One of the tellers was handling the drive thru and customers waiting inside. She was running back and forth doing the best she could. The other teller, was as slow as molasses and just kept talking idle chit chat. I got in line @ 1:10 pm and wasn't waited on until 1:40 pm. Of course, the slow as molasses teller waited on me and wanted to chit chat. I told her I just wanted to make my car payment and get out of there. It took her a while just to process my payment. I spent my entire lunch hour at the bank. You need to step up your customer service and get enough bank tellers to cover the hours you are open.

Interest rate on my home credit line is 3% higher than it should be. It jumped and caught me by surprise. Poor customer service. Long wait times on phone calls. This is chronic and not just 1 time experience. Why does my review have to be longer than 200 characters when I can say what I need to say less characters?

No call backs. Couldn’t get NSF problem solved. Rude manager. Trust dept never called back. I have 5 checking accts w/$200,000 deposited. I have been with this bank for 6 years and is unacceptable to be treated this way. They closed a local branch so now I have to drive 70 miles round trip to do banking with them. I also just opened a HOME EQUITY ACCOUNT with Huntington Bank. Everything will be moved elsewhere.

I went to the ATM location in Saginaw, on State Street today. I have never had issues depositing money living in Grand Rapids. So I put cash in the ATM and then it froze, said it was counting my money. After several minutes, it said the machine was having trouble reading my money, it was giving me my money back and then the ATM screen went black and tried to recycle for at least 10 minutes as I sat there, praying for it to give me money back and my card.

When I called the Huntington office today I was shocked at the recording stating that they were voted number one! Who in the world would ever vote these clueless, ridiculous, arrogant, non-helpful people number one? Even though they accepted my most recent automobile payment (8/1/2019) they sent somebody to my home at 2:30 in the morning to repossess my vehicle. Not to mention now they want the entire loan amount paid in full or I cannot get my vehicle back! I informed “Dave”, I missed two payments BECAUSE MY SISTER DIED (told him the name to look up the obituary - where my name is clearly there), he responded “Ya sorry for your loss. You still have to pay THE ENTIRE LOAN”, who does that?!!! This bank and its employees are disgusting human beings! STAY AWAY AT ALL COSTS!!!!

I like bank but depends on who help you. The first time I deposited my check it did not clear till midnight. I explained how frustrating this was for me yet the teller still failed to mention, if you need your money immediately to cash the check first then deposit it. Luckily I worked for a bank before and figured it out on my own. So from then on I cash my check first, then deposit the cash. Next incident, my card was lost, gas station manager told me he dropped it off at my local bank. They would not let me pick it up, said they had to cancel it and order a new one, it would come in the mail in 2 weeks. 2 weeks go by and I still don't have a card. I call customer service and find out the teller never order my card. Then recently I go to the bank ask to cash my check and have the cash deposited with $50 back in cash. I go to buy my son's birthday gift, and I find out she deposited the check and did not cash it first like I asked.

I would give "none" stars if I could. My father, who is completely techno illiterate, moved from MI to Canada (his home country) recently. Since he could not transfer monies from his Huntington account to his Central Savings in the same city without setting up online banking, I offered to do it for him. What a complete cluster farce this bank is. First of all I could not set up online banking because they did not have his new telephone numbers (even though he gave both his cell and new home number to his branch).

Opened account and did not get my card for 18 days. Went to bank. They said they will ask for reissuance and it will take 2 weeks more. I wish there was minimum empathy or accountability here. They just do not care about your problems without card. Just sat there plainly and counting times in weeks.

In a matter of a day, Huntington has gone from 5 stars down to one star. I must say that the reps in the banking office and the call center are very nice and I enjoy working with them. So yesterday, I get an email out of the blue from Huntington notifying me that they’re cancelling my credit card. Shocked, I call to find out why and spoke with a fantastic supervisor. He explained to me that back in March 2019 Huntington started reviewing accounts and because my credit score is lower than their new minimum score to have a card, they cancelled me & they’ve been doing this with a decent amount of accounts. Also, they do not plan to reopen any of the accounts however he filed a maximum complaint form on my behalf asking that they reopen my card as I am a single mom of 2 and need this card for emergencies.

So I purchase a vehicle in June, and Huntington was one of the lenders that had a decent loan vs APR. After signing on the dotted line, a week later I receive a letter in the mail saying that they had made a clerical error with my loan numbers. They INCREASED the APR due to this error that they had made. Fast forward to a couple weeks later - and I have moved to another state and things have settled enough that I could get around to registering my vehicle. I go to the courthouse, they asked me to call the lender to get a copy of the title to be faxed over. I call and they say that they cannot fax a copy. I go home without a registered vehicle. That next morning, I call the lender again to try to request a copy of title to be mailed to the courthouse. The customer service rep that I speak with asks for some additional details - like my name, acct number, and home address. They then tell me that it will actually be mailed to my home instead.

We opened a Huntington Bank account when we lived in Ohio, it was convenient. It has been over 25 years now we moved out of state but continue to bank with them. I get no charges, no OD fees, have a free debit/Mastercard with them. The only issue was in the last 2 years when they bought another bank. Their online system seems to handle business somewhat slower. Other than that they are a good bank to do business with.

I had called a dozen times trying to get a response. After waiting a month and a half for an answer I took my loan somewhere else. These people are ridiculous! All I wanted to do was add my daughter to the title so we could get it registered. So frustrating. Every time I call I would get a different answer.

This is by far the most disgraceful place of business with the most outdated verification purpose. I have been a customer for more than eight years but I left the United States three years ago and I was able to conduct occasional bank transactions through online banking. An year ago my account got locked out for some reason and I have been trying to unlock it ever since. The bank's customer service is as useless as it gets and their verification process is ridiculous for an institution that claims to be best in class and has received all these rewards. I do not know who has voted them so high but they are horrible. They insist on sending me a verification code to a phone number that has been deactivated three years ago and despite my numerous attempts to change the number to my present day number, nothing has been done.

Eric, Ashley, Rose, and Lorie all are very helpful, courteous, and kind. They do everything in their power to provide excellent customer service and helped me navigate the difficult process after my mother passed since I was the executor. I cannot say enough good things about them!!

I went to the bank in Westland MI on 2 separate occasions. The management was unavailable to notarize only one document. Carrying a toddler into a Meijers for someone to say it’s going to be 30-45 minutes on 2 separate occasions is ridiculous. No thank you. I’ll pay to have it notarized.

The worst bank ever! Ordered a debit card that never came to my house, so tried ordering it again to my mother's address and they still tried sending it to my house and it never came, so a third time the lady says she will send it to my local branch and "rush ship" it and waive the rush fee for me. What do you know? They still charged me the 25 dollar rush fee and have been very rude on the phone and saying they are not able to give me my 25 dollars back. The absolute worst bank.

Mostly I am happy with their asterisk free checking. This account is very inclusive for those who live on a modest or budgeted income. Which are many! And that is a great asset of this banking experience. Especially when comparing with so many "high roller type banks" that are trying to make a profit off of those needing a place to deposit their income and pay their bills only.

I opened a fast track business acct and gave a promo code to get a $400 bonus, but the guy opened a community business acct and after 90 days I didn't get it because the clerk had opened a different acct than what I asked which didn't have a bonus and my debit card just said business so I didn't notice and they won't correct the error... I'm closing the acct.

First of all, I signed up for free checking a long time ago. Like, back when Huntington bought out Sky Bank in the early 2000s. It was free, no fees. Then one day a couple years ago, I started getting charge $2.99 per month. I called and they told me that is the banking fee. What? How did I sign up for free checking but still have to pay a monthly banking fee out of nowhere. THAT MAKES NO SENSE. Well I got tired of trying to fight it but now I'm thinking how much money is $2.99 every month for years and years. I should have left Huntington then with their bait and switch tactics.

Had 810 in my account, Monday put in 1.00 to make 811 for my rent check which went through fine and showed I had balance of 811.00. Today I wake up, they returned my rent check for 1.00, charged me a 40.00 fee. I am so beyond pissed. I am going to change my direct deposits and close this acct. I tried calling customer service but the lady was rude. She said, "I am so tired of people yelling at me this morning." I told her, "First of all I am not yelling yet, now I am. Second if you don't like your job quit, I am sure someone would love to have a job." Cust for Huntington Bank has always been lousy. They are rude and really don't care about anything to do with their job.

Huntington sold my account, yet I've been attempting to get previous statements as Huntington closed my account so I no longer have access to them. Reaching them on the phone be prepared for a 20+ minute wait, then enjoy being transferred around to multiple departments. Still haven't received them. Do not bank here.

I’ve banked with Huntington for less than a year. Two days ago we received a letter that our MasterCard credit limit was decreased either because of bad FICA score, lack of adequate deposit relationship, or income has changed. Well our FICA scores are excellent, income has not changed but we don’t have very much on deposit with Huntington. So apparently they are penalizing us for not having enough money on deposit with them. Of course they won’t tell you what their policy is. Basically Huntington Bank has just screwed thousands of this loyal customers and reduced their credit limits. We will be changing banks and will never bank with Huntington again. Screw you Huntington Bank!!!!

Last Sunday I discovered that one of my three bank accounts, a savings account containing $3,000, was no longer listed on my portal. After calling the bank I discovered that they closed the account as they had requested information from me about it that I wasn't able to provide them because, I never received their notification which they sent me by mail. This came as news to me as I do all my banking either online or in person at the local branch, and the endless letters I get from them advertising credit cards or other products they offer, tend to get ignored. The bank representative told me the money was withdrawn from the account and a check was cut and sent to me by regular US Mail, which in our neighborhood is unreliable at best, non-existent at worst. At this point a week after the account was closed, I am still awaiting the check. Meanwhile I have bills that need to be paid and am depending on those funds to pay them.

I opened a checking account with Huntington because I wanted a separate account to use for charitable giving. I thought it would be convenient because they have a branch in all the area Meijer stores. There was also a promotion for a free $125 if I setup direct deposit. I opened the account and immediately transferred $500 from my checking account at a credit union. I also setup a portion of my paycheck for direct deposit.

I got married. I showed them the marriage certificate & social security card. They changed the name on my account but I guess they didn’t scan the documents. Periodically I get a letter saying they’re going to close my account if I don’t bring in the requested documents. The lady letter was 4/26/19, I went in again with my documents but on 6/12/19 Huntington closed my account and took $1329.81. They claim they mailed a check on 6/12/19, today they said the check was mailed today. I’ve done nothing wrong so why did they steal my money! They don’t care about correcting their internal errors and correcting their error. This should be illegal to close an account and take someone’s money because your staff is untrained and unprofessional.

Dealing with customer service department for Huntington Bank is a nightmare. Two different people at the same bank give you different answer sometimes. Very unfriendly and rude people at customer service. Need to either train their employees or hire the ones with values to provide better service to customers like other banks or credit unions. Closing my personal as well as business account with Huntington. Never doing any business again.

I previously had a checking acct. It was delinquent. They asked me to sign for a new one. Told them I had 3 bad checks. Told me they weren't showing. They opened one for me. Today, $212.00 taken from my account after 4 weeks opened. No notification. Just took the money. Now, I'll have 3 more bounce. This is wrong. It should have shown up, it was over 2 yrs. When it did Huntington should have contacted me. I was making amends with past finances and asked the clerk about them. She said "it's been too long". WOW, I'm wiped out??

Huntington level of services cost me loss of $6000/-. I reached 78% of LTV, even then they did not canceled my PMI or help anywhere close. Misguided me several time and communication is worse with response rate almost not acceptable. I will never advise anyone or refinance from this institution ever.

Free checking account not free. I hate how banks and numerous companies try so hard taking advantages of consumers/users, you basically have to watch them constantly otherwise they are not afraid either shamed for their crimes of taking advantages from you, and when you caught them and called, how "stupid" the operators to be trained to sound when you are in a situation, which they have clearly known but how bizarre they have to pretend they are the dumbest ones that may have problems to understand your situation, just to hope you to hang up the phone and would never had to call them again.

The customer service was terrible and even laughed at me for the problems I was having. Will never come back to a bank with no respect for you. They refused to give me my money back after my card got stuck in their ATM, after it turned off and gave an error message.

I had a checking account with Huntington Bank that was closed for no reason. They will not give me a reason why they closed my account. They said we are ending their relationship with you. Worst bank in America! 0 stars!

Huntington National Bank does not accept debit card payments for auto loans. I travel a lot and rarely travel with a checkbook on hand. The debit card option is not available: Not by automatic withdraw. Not by Huntington National Banks website. Not by phone. Had I known this at the time of signing I would have declined.

Card was shut off suddenly with no warning. Absolutely no reason for this to of happened. I used it for at least 3 months before having a cart full of groceries and having to put it all back because Huntington went out of their way to shut my card off. When I call about it, my PIN was deactivated, no solution was proposed beside “for 25 dollars we can get you a new card in 5 days”. Absolutely the worst possible bank I could imagine having. Absolutely no respect for their customers. Would not recommended to my worst enemy.

I've banked with Huntington since 2011 and they were the first and only credit card that I've had since 2014 when I was 21. Out of nowhere last week they closed my account out of the blue after I paid it off. I called and asked why and she gave me some half baked excuse as to why they closed it. She said I no longer meet their criteria of owning a credit card but my credit score is Higher than it was when I got the card & and rarely missed any payments before paying it off. I'm gonna just close all my accounts with them. I feel so undervalued. I hope and pray they lose their business because I can see I'm not the only person they've done this to. Screw you Huntington!!

I have my mortgage, checking etc thru Huntington. I wanted to change my payment (paid automatically) pretty simple. I am on my 3rd visit and everything is screwed up to the point they took 2 payments in the same month. If you don’t ever change anything they are great, once you change something they are completely incompetent! I reached out a district Manager today. We will see if she can fix this.

I have about a dozen businesses. I only moved them to Huntington because they did a "bait and switch" where they offered me several services for free... but then once I was fully moved started to charge me for them. Since it is a headache to change banks again, I stuck it out. During that time I endured:

LIVID!!! Received certified letter May 3, 2019 stating they were closing my accounts as of May 15, 2019 with the explanation that after review of my accounts that they were considered to exceed their risk tolerance. What the heck does that mean? I have never been overdrawn and have a more than healthy credit score! Visited the branch and they had no explanation and no answer at the number provided. Huntington is closing my checking, savings and money market accounts with no explanation at all... Other than exceed their risk tolerance.

One person said we cannot stop payment on the counter checks, one department excuse after. Have contacted them, gave me one story after another, and still charging their FEES. NO RESPONSE.

My mom has cancer really bad and had a treatment yesterday and is very ill today and I went to deposit/cash check for her like I have on many occasions but. Not today, they made me go get my sick mom and bring her in.. So I did and she asked that they add me and the guy was so rude and taking his good ole easy time instead of trying to help my sick mom. And keep saying 15 more min and then 20 min.

I got a certified letter in the mail today stating they are closing my account. I called the number on the letter and got a voicemail. Finally got a callback and they told me they were closing my account and would not disclose the reason. My account is used to pay bills and shop online like any normal person. I don’t understand what the reasoning is for closing my account. I guess they are not making any money off of me. Worst bank ever!!!

Worst lender I have ever experienced in my 45 years of life. There should be a zero star or a negative star! They don't even deserve 1 star. I recently had a loan (Home Equity Line of Credit). The process was horrible and slow the processor from KY was rude and I felt he did want to help speed up the process, there was a lot of unnecessary wait. I knew they were rude in the first week of dealing with them, but at that time they had already ran my credit and decided to take live with their rudeness and it got worse. I hated every minute and every second of the transaction.

I'm not a customer of Huntington Bank but use their ATM. Made a withdraw. Did not disburse my money. Tried calling them several times. And all they said was, "Dispute with your bank." It was their ATM that made the mistake. And they've got my money. What a great bank. Now I know I don't bank with them. Oh and yeah their ATM said my transaction was canceled. But my bank shows the withdraw.

I opened a new account. I was told my deposit would partially be available in two days, the balance in 5. Got home to find they put my account on full hold. I cannot access through online, through atm or even if I go into a branch. My check cleared my old account at my old bank, I showed them proof it was cashed and yet they are still holding my money and will not release it until Friday. There is no reason to hold my money so long and no one seems to be able to do anything about it. Ridiculous to hold my money for no reason and not give me access to my account. This has happened to others, seems like a scam bank. I made a mistake going here and will be transferring to another bank if I can ever get them to release my money. I guarantee you they have my money and are collecting interest to their own account during this period. I am so angry.

I will be closing my accounts and moving to another bank. I have been a Huntington Bank Customer for 5 + years with two (2) checking accounts. **. On 4/4 for an $8.00 overdraft (account **) you returned a check very important to me, it was for $567.12 and avail balance was 559.12. And by the way the balance on account ** at the time was $1,127.29. You were so quick to return this check that pending transactions for it never showed up on the online banking that I check every morning.

My husband and I opened a checking and savings account in January 2019. I have a problem with their online bank statement and how some transactions are being handled. You HAVE to check your statement daily if you use your DC a lot. Transactions will not show up for seven to ten days after. As soon as they credit us the $200 for opening the checking account, we are going to a different bank.

I was charged $178 to close my IRA account. It did not performed well and I wanted to just close it to avoid paying maintenance fees. I have a checking account with them and will close that one too and would not recommend this bank.

Two weeks before I received a letter from the bank telling me they were closing my accounts. They wanted me to call a private number and transfer all of my money to another bank because I was a "risky" customer. I read the letter and thought it was a scam because it seemed fishy. (If I called the number on the letter they sent me, they could ask for my account number and wipe my account clean of $.) I called my local bank and they said that my account was in good standing and there were no indicators of my account closing. So I believe them and ripped up the "scam".

I was paying off an auto loan early with buyer waiting for a title, thank God she has been very patient. They required that I pay off using tracking and account number. When that didn't work they waited 5 days while my account showed paid off and sent a letter telling me the transaction didn't go through. What is this, 1970. Why not call? Then I wired them the money and they said it took 2 days to clear. The wire was straight from my bank. Then they still insist on holding my title for 7 days, more like nine days. I wouldn't borrow a dollar to buy a pack of gum from them.

The loan officer doing my refinance never responded to me or answered any of my questions. I called and emailed him and nothing. I called corporate and when I explained I needed to speak to a supervisor to file a complaint, I was given the runaround and transferred and put on hold for over 40 minutes.

Huntington Bank closed my checking account and kicked me out for no reason, the same day my social security check was deposited. When I went to the Huntington Bank to collect my money I was told my account was closed and denied my money. Now I have to wait for a check to be mailed, it could be a week or two before I receive it. We have had to borrow money for gas and to eat. This has caused much stress to me. Point is DON'T BANK WITH HUNTINGTON!

I disputed 2 charges with a merchant but soon settled by sending the merchant an agreed amount. I called Huntington Bank & told them & they assured me I would not get charged again. I was at the end of the month & ran out of gas in Colorado last night. Now I'm overdrawn & starving. A disabled senior citizen veteran in disgust.

We took out a HELOC two and a half years ago with the intent of paying it off in three years. It has a repayment time of seven years. It had a variable interest rate and right after we signed for the loan the prime rate started going up. So we escalated our payoff time and paid it off about 6 months early. When I went in to pay off the loan I was quoted a payoff amount for 16 days in the future. The reason I was given for why I could not just pay it and close it that day was because they had to wait for my check to clear.

I paid my loan pay off (which Huntington gave me directly over the phone) via a wire transfer. Two business days later I called to confirm that everything went through and asked when to expect the lien release. I found out on that phone call that I owed $50 more than what was told to me on the phone for my pay off amount. I filed a dispute... 2 more business days have passed. I called again today to see if the charge had been waived as it was their mess up. I find out that no one has looked at this and it will be another FOUR business days until I know. Continuing to wait for a lien release when I paid the amount off a week ago! I repeat DO NOT BANK HERE! The customer service I've had up until today was worthless. The representative I spoke to today was nice, but at this point I'm beyond frustrated and have no patience for this company.

In March of 2018 we received a call from our realtor, Flemon **, that we were per approved for a loan from Huntington Bank per Akheem **. This person was recommended by Mr **. For the next 6 months we looked for a house with Mr. Flemon **. It was a very trying time, full of **, depression and disappointments. But we persevered.

I'll try to keep this real short, good luck right... One, bank NEVER shows pending transactions, some purchases take 3 weeks to come out of my account... HOW COME Apple cash can show INSTANT CORRECT BALANCE at all times? Very annoying, like what's the point in showing balance if it's horribly behind, like at that point you just have to write everything down to keep track, totally insane nonsense, why even have an app?

I have had the displeasure of using them two different times for loans. The first time was pretty bad and I vowed I would never use them again. The second time I didn't realize the car dealership had put the loan in with them till it was too late. I have never had a good experience with them, they are the worst to deal with. They have all kinds of hidden fees and they're just generally unscrupulous. Beware, if you try to use online banking as I have always done, they'll accept your first payment and then refused the second payment.

I had to call Huntington about an account problem that occurred today, and I actually ended up hanging up and calling back because the people I spoke with the first time were so rude. Thinking it was a fluke, I called back and got two different people who were worse! What happened to their customer service? I used to get great service when I called there, but now it's like a low rent call center and the only training they get is how to be jerks. I have been with Huntington for about 12 years now, but I'm done. Paying them off this year and moving to a local credit union.

Background: We have accounts w multiple banks and I needed to send money from one to to my wife. 1st I tried to send money via Facebook Messenger app. The 1st "test" amount of $1 made it through. Future attempts blocked. Called customer service. They said I had exceeded my daily ATM limit (really? $1 exceeded my limit?? I had not used any ATM that day and upon questioning they admitted they could see that.) When I asked what was my ATM limit... surely it couldn't be just $1... They said they didn't know how to find out! They're customer service and they do not have basic information like that??!

This Morning I logged into my Huntington Bank Account just doing a quick check to make sure my checkbook balance was the same as online and make sure I had not missed writing down anything I purchased in my checkbook. I normally do this task once a week. But Today I log in and as I am logged in I notice I have a security alert notification. I click on it to read the message and it tells me that my account was logged into from a device that was not registered and unknown to them. It said the login had happened 2 nights ago at about 1 am EST. I was asleep and know for a fact I was asleep at that time of morning. It had a number to call immediately if this login attempt was not me. So I call the number.

I spoke with call center rep to stop payment on item confirmed amount with rep! Waiting four business to find rep made error with wrong amount and I will be penalized for the error! No one will take accountability and now instead of 24 hrs I had to go thru longer process for funds to be back in my acccount ** PISSED.

I recently opened a new account with Huntington Bank. I took a photo of a check from my employer to deposit with their app, since my direct deposit would not be available for another week. When depositing my check the app notified the funds should be available within 1-2 days. That night I went home and received an email stating that my check had a hold on it. I called the bank and found the hold was for 7 days! I called the customer service number and was told nothing could be done about the hold, even after speaking with a supervisor who was extremely rude.

After using Huntington Bank for car loans for years, I will never again. Have been working on an issue for several weeks with no results, huge runaround, zero satisfaction, and to find out they have wrong address... and say they cannot change that. Also cannot email information nor contact in any other manner all the while continuing to rack up fees that are not being reported due to wrong address. Currently have a formal complaint lodged as final resort so that recorded phone calls can be heard. I am buying new vehicle this weekend and will not be using Huntington. I have 53 and Chase and I will discontinue any dealings with Huntington.

I got an auto loan through Huntington Bank (from the dealer) and paid through the duration of the loan (72 months) until it matured. When I was finished they informed me I still owed almost $3,000 dollars. They wouldn't explain to me why and wouldn't let me talk to managers or anybody that could explain it to me. Finally I just kept paying my monthly payment until it was paid off and one evening a repo truck showed up at my house to tow my car...which should have been paid off! I called the bank while the guys were here and the woman couldn't care less and wouldn't take a payment over the phone. They just wanted more fees.

Second time in one year. I cashed my employers check, written to me, for cash-no deposit. Again, second time! Huntington Bank of Niles, OH. (different branch each time) deducted the funds from "my" personal checking account. Did I mention second time, same situation? Now..."I" have to wait 6 days for them to correct it. Meanwhile, this money is unavailable to me and will cause my account to overdraft. When it takes 15 minutes for them to play on a screen, then finally give me the money...they end up deducting it from my own checking account when the check came from another person. 2019, today's technology and this happens twice in one year? I am researching other financial institutions as this repeated incompetence is unacceptable. PS. I don't get to charge them a fee for their error.

Huntington Bank STOLE ALL the money I had in my personal accounts, and 2 business accounts then shut them down and are now refusing access to my record or any reasons of why they shut down my accounts just before Christmas.

We purchased a vehicle that was financed through Huntington National Bank. The difference between our loan and the payoff was $1225. I was told that the reason was $899 GAP insurance, $250.24 some other type of insurance not explained and $75.03 in case we abandoned the truck. However, we cancelled the warranty and GAP insurance and checks in the amount of $752.64 and $2,348.10 were sent and received by Huntington on December 28, 2017 (this is now January 2019). They said the amount of $750 was misapplied as a payment instead of the GAP insurance.

I have my auto loan through Huntington and in May 2018 I had to declare bankruptcy. I still had more payments on the loan, but I can't get the bank to allow me to see my amounts I owe, neither in coupon books nor online. I can call and get amounts. They claim this is because of my bankruptcy. I have been paying ahead and extra on the account in order to pay off the loan, but I can't determine how much I still owe due to Huntington's secrecy on what I owe. You would think Huntington would want to work with someone looking to PAY them the money the bank is owed. Currently looking to refinance the autoload with another institution.

Staff at the Bank call the Police if you are not the "right" color or if you attempt a transaction in an amount that exceeds what they believe your color should be handling. The Bank issued a statement in fact confirming that this was the policy at a Cleveland branch. In my own case, they refused to give me a 5 and 4 singles when I gave them quarters (I was turning in loose quarters). They also once deposited a $5,000 check as only $4,000, correcting the mistake after I brought it to their attention. The staff is poorly trained and are now documented to engage in racial profiling. None of these issues are so serious though that a well organized BOYCOTT of the bank wouldn't affect a permanent resolution overnight. At any rate, do business with your local credit union and move away from what is, in essence, an organized criminal ring.

I have banked with Huntington for many years and preferred them over all other banks for a long time. I have had savings, checking, auto loan, mortgage, retirement, and business accounts with them. But over the past two years I have had so many problems with getting hit with seemingly random "monthly service fees" on accounts that I have had for years that never had service fees before. I also had issues with automatic payments somehow not going through from my Huntington checking account to my Huntington auto loan account. And then I would get hit with fines even though I had not done anything to cause the problem. I thought it would be no problem to get it sorted out but I was shocked that they were not understanding about it at all and treated me like it was my fault. It happened more than once and it got to the point that they would only partially refund me on these mystery fees.

I had a promotion code that offers $500 for a combined checking and money market account of over $25000. In early August, I went to the local bank in Parma, OH and told them that I wanted to take advantage of this offer. After 60 days I went to the local bank asking why they hadn’t credit my account as promised. They told me it is 90 days so after 100 days it was still not credited to my account. I called the customer service and was told the link between accounts was incorrect and they would investigate the case and constantly update me. I didn’t received a single update so after 10 days I called again, I was told investigation was not in my favor because the $500 is for checking account only. That was a flat lie since the promotion was clearly said for combination of checking & money market. I have decided to close my accounts in the next couple of weeks because I cannot trust these people to keep my money.

Huntington decided it was okay without my permission or knowledge to take $2,400 out of my savings account and put into someone else’s account. After spending an hour on the phone with them, I have to take more time out of my day and physically go into the bank and have them fix THEIR MISTAKE. I definitely do not trust them with my savings any longer and will be closing my account after getting my money back.

We have an auto loan with Huntington Bank and thought we were nearing end of 6 year loan. We've paid our auto loan online and have always paid the amount requested for the payment. Except for 3 times when we skipped payments around Christmas (which they and a lot of banks allow). We did have to make late payments, because we missed due dates by a few days (but had never been 30 days late until now). We made payments online in October and November and then were notified we were 30 days late for not making a payment of around $1600 because the loan had become due. This is 5 times the amount of our normal payment and never showed online where we make our payments. They say this large amount is due to the 3 deferred payments and approximately $600 in interest charged on the late payments.

After explaining my situation to 5 or 6 different employees who all tell me different solutions, my account is still overdrawn for almost $2,000. They said I could remove a “stop pay” from my account after these pending charges came off and I did. So I make the payment for rent and wake up the next day to see my account was now overdrawn by 4 rent checks!! So now I have zero cash, bills to pay tomorrow and bounced transactions to go along with my overdrawn account. This is the second time this bank has told me the wrong thing to do and screwed me financially. Once this is fixed I’m switching banks! They are awful.

One month ago, four fraudulent transactions appeared in my online bank statement. I called immediately and the charges were even still pending and had not been charged. The customer service representative refused to block the transactions and said that they needed to investigate. The transactions together, totaled $1200. Within two days, they issued me a provisional credit. I never received any further communication from Huntington, regarding the transactions, leading me to assume that everything had been resolved.

I paid off my car loan by calling and getting the payoff amount, paying over the phone with a confirmation number. Two days later, I noticed the bank withdrew my regular payment from my checking account. I called to have that payment reversed and canceled and the "customer service" representative told me all that they could do is wait until both transactions posted and then after 15 days will write me a refund check. Seriously?!? Meanwhile, it has already cleared from my checking account and I get to sit and wait until they write me a refund check for their mistake. I will never use this bank again for anything.

Back in September I filed a dispute with Huntington Bank for a transaction I never approved. The bank credited my account then 2 months later decided to remove the money back out of my account. Now I'm facing overdraft fees on items I purchased prior to them removing and overstating my account. As of today they have charged me four overdraft charges of $37.50 in 1 day. Needless to say, I will NOT BE USING THIS BANK AND CLOSE MY ACCOUNT ONCE I FINALLY GET IT PAID OFF. It's really zero stars rating.

I have been with Huntington for 7 years. I have recently moved out of state and there aren’t any branches here in Florida. From the move I made a dispute with the movers I hired, Charter Van Lines a whole different story. Huntington reversed a charge I had requested for breach of contract. With no notice to me, the bank then withdrew the money they credited back which caused a windfall in my account. Now, I am not able to go to a branch to resolve the matter. I explained this and also asked why I didn’t receive anything to alert me. The case was being reviewed again per Charter Van Lines. They told me they sent me documents to review but again I never received anything!

I have banked with Huntington for about 8 years. My branch has always been nice and helpful. They treat me with respect even when I come in to have something notarized for free. I do not have much money yet I am still treated like I have millions in the bank.

We opened a business checking and personal checking accounts. We were offered a promotional 0% interest for balance transfers to the Voice Credit Card. We transferred a balance from another card and began using the credit card for purchases. Every month we would pay the balance of the purchases we made, yet we were getting interest fees. We took our statement to our branch and they called their credit department. We were told we had to pay the monthly purchase amount plus the minimum due to avoid interest. The following statement we did just that and got charged interest again. I called CS and got a very rude unhelpful woman. I then spoke to the teller at my branch and she filed a dispute for me, and stated that what I was being told was not what she had been trained about the way the 0% balance transfer works.

Only because zero stars are not an option. Made payment through website on time, received confirmation number. Received letter that I was late. Call CS, was told she could see payment but some information must have been wrong because it did not go through. No one contacted me that there was an error, charged me late charges and reported me late to credit bureaus when I was not late and they could clearly see it. Unethical practices of scammers. I will refinance asap and never deal with them again.

I’ll keep this short. Much better options. They closed my account for the dumbest reason I’ve ever heard. My ex is a risk. We split a year ago and got separate accounts. Mine's fine. Never an issue. Hers was closed. Lol. She never changed her address so we share the address still. Hmm. No thanks. What a joke. Rude ** people too. I took their pen and she said I was stealing. I told her to sue me.

Some, not all, but definitely more than a few agents in the business department of this bank's customer service helpline are extremely rude, and difficult to deal with. They have no respect whatsoever for the client, and will not only talk over you continuously, but they also have a very condescending attitude and won't allow the customer to get a word in edgewise. It's a very "I know better than you, and that's how I'm going to treat you" type of approach. It's off-putting and extremely irritating considering that many of them have little to no idea what they're actually talking about. It definitely makes me question whether or not I want to continue banking with Huntington concerning both my business and personal finances. This is something that I strongly suggest they work on sooner rather than later before they begin to lose clients, and by extension, their clients' funds.

I had a 5 year loan and never had 1 late payment. When the balance got down to a thousand dollars they wanted it all at once. I continued making regular payments and they reported me late three times to the credit bureau. JUST RUINED MY CREDIT SCORE.

I posted an updated review. Huntington honored the offer after determining the promotional code I had was in fact valid. I would suggest they change the font so that it is not so difficult to decipher the letter's and numbers.

I am so sick of companies not taking responsibility for their employees' actions or lack of actions. I am tired. They always drop the ball and us consumers have to pay for it even when we did what we should have done to avoid it. You can never speak to a manager to get help because of these imbeciles. I did a stop payment on an ACH and of course the rep never put it on so today I seen it was pending, tried calling the bank and they give me the runaround talking about, "We can't guarantee we can stop it". Well, I don't know why because I have requested this done Days ago, I am filing bankruptcy and now since Huntington wants to drop the ball yet again, they can be involved in the bankruptcy now and be out 500!!!

There is no way to put travel alert online. I had to call and the travel alert could be of maximum 30 days. After 30 days, I had to call internationally and verify all the security questions but still they had to transfer me to a specialist because I could not do text verification. International calls are expensive. Why would they not accept my verification when I can already log into the account and also verify their codes and my social security, card, security number and everything? How could I do a text verification when I am abroad and do not have access to my number/texts? Pathetic.

Had a checking account with them & took out a 5 year loan for $3000 back in December 2012. My account got compromised in May 2016 & was closed by them. The amount I got wasn't enough to pay all my expenses. My VA check was sent back making all my bills late including the loan with them. Got caught up fairly quick on all including the loan with them. Was within 2 payments of having it paid in full & they added $1499 to it in December 2017. Have made 1 of the 2 remaining payments plus I've made a payment to a collection agency. They continue to mail me letters from their recovery department saying to call them. Am not going to do so as one of the credit reporting agencies states it's 100% paid while the other 2 shows it's 52% paid.

I had/have a business account with Huntington Bank. There were some fraudulent charges on my account. After submitting proof that this transaction was not legitimate they assured me the charges were reversed and I had nothing to worry about. They canceled my card and issued me another one. Then 3 months later they decided the charges were legit even with proof they weren't, AND I'm being charged $36 every 48 hours that I don't pay it. I currently owe $160 for a $75 illegal payment, they refuse to close my account until I pay AND they can continue to charge me $36 every 2 days... better READ THAT FINE PRINT... THEY LIE, THEY'RE THIEVES!??

I asked Huntington TWICE to transfer money over to a different account after I retired. After the 3rd time calling them and the other bank account, Huntington never transferred my money and they closed the account, without record of the account period.

Take dormant accounts warnings seriously! Many states, like Ohio, have laws to channel money from accounts of the deceased to the state. In the case of Huntington National Bank ("Huntington" ), "under state law" it reports an account as "dormant" (First step in the $$ going to the State) if you have no transaction with that account for 11 or more months and IF, and only if, 1) the account is not "linked" to an "active account;" 2) You do not have another "active" account with Huntington; or 3) you do not inquire of them about the account during that period. Note that all three of these conditions would indicate that you are not dead.

A personal check written to a creditor was stolen first week of July 2018 either from a drop box at postal branch or some other way? Doesn't matter! What mattered was finding out the check had been altered/forged over 08-16-2018 then talked to over a dozen people over the phone who said they were bankers?? Each one I talked to over the next several days told me something different but not one gave me all the information I needed! Then when I went to branch in frustration, they said I couldn't do anything till they had a police report filed. So that I did.

I have been a happy customer with Huntington for about 15 years, but their customer service seems to have declined recently. Huntington has a lot of ATMs, however too often they are out of cash or are not working. They refuse to waive other ATM fees in these instances. I would like a bank where I can access my money when I need it.

Never apply for a business loan with this bank. They don’t know what they do. Its just back and forward and don’t go anywhere. Jeremy ** business loan administration make me signed the same document 3 times and every time the docs was wrong. What the heck with this people.

I got a auto loan with Huntington through a dealership. Dumb mistake! They gave me a 6.4% interest rate! I have a 760 credit score! They never sent me any letters welcoming me to the bank or providing my account details. I figured it all out by going online. But that was terrible too! You have to CALL THEM to enroll in auto-pay! AND you have to print of a letter, fill it out, and mail it back within so many days! WHY EVEN HAVE AN ONLINE SITE!!! After several disappointing calls, I find I have a pay-off penalty of $500+! I decided that was the last straw and refinance the loan through my personal bank.

So I've been with them for a few years now and I am extremely upset with them. I get paid every week and I know how much money I earn. I pay my bills and go out for lunch before shopping for essentials. On multiple occasions, the fast food transaction will show up right away and I spend what I have left. Then a few days later it disappears from my transactions without refunding the money for the transaction. It then shows up days later and puts my account in the negative. When I tried contacting them about it, they told me it was my fault and I need to balance a checkbook better.

I've been with Huntington Bank for over a yr. now. I have a basic checking acct. with them. The branch I go to is in a grocery store near my home and the times they are open are ideal for me. I really liked the online banking, but I've been locked out of my account. I've tried to unlock it using the computer, over the phone and even in person but nothing has worked and they've pretty much told me it's my problem. Shouldn't a customer's problem be theirs too?

NMLS # ** has been useless getting answers about why the delay, only responding that we are in final underwriting (3 weeks) and he will let me know when we are ready to close. AVOID.

I paid off my loan in June, 2018 and as of August 2018, I still do not have my vehicle title. I have called multiple times and get different answers from everyone I talk with. Each person tells me the title will be released and it will be 4-5 business days. I have even talked with supervisors of the Customer Service department. It has been 38 days and I still do not have a lien release OR my vehicle title. I will NEVER do business with this company again.

My wife and I received a letter stating that our checking acct. was being closed for, what they say is (risk tolerance). So we proceeded to call our branch office and talked to branch manager who we have dealt with many times before. He told us he had no knowledge of it being closed but would check and find out what the problem is. At that time we called the number on the letter for question and got a voicemail telling us to leave name and number and they will call back. Great customer service! But now that I've read many reviews about Huntington Bank I can see why they couldn't answer the phone when I called, they are probably are taking care of other complaints many, many. So the next day rolls around and they call, the lady I talked to ask me my name, address, acct. number and at that time I asked her (who I'm I speaking with?) she REFUSED to tell me her name!!! Unfreaking real!!! ARE YOU KIDDING ME???

This bank will RIP you off in fees. They hold back debut transactions for days and then charge your account to putting your account in the negative to charge overdraft fees. They have done me like this several times over the years I have been with them. I'm done...

I am done with place. I have been hacked 2 times within a year and rarely use my card. I was hacked today and I get text alerts when I use my card. My phone went off showing activity and then again so I drove to the bank at the end of my street and as I went in it went off again and I showed the manager who was on his way to lunch. I said, “Please help, they are taking my money and it went off again.” He says, “Well I'm on my way to lunch but will help you.” So my card goes off again as he sits down slowly and says, “So how can I help you.” I'm like, “Look, do something before they suck my account dry.” So he finally logs in and stops my card but by then they got me for over $500 dollars and then he says that no matter what the charges with go through.

My graduating high school class has had an account at Huntington Bank for over 20 years. Over four years ago, we switched the names on the account so that I could be a money manager for my class. I stopped in to let them know I had a new mailing address and they told me my account was closed and that the money was sent to the state of Michigan. Mind you, we have had this account for many years and we only use it every 5 years. This is such **. Why, after all these years, did they close it? Also, why didn't they reach out to my email address or cell number they had on record? The state says they don't have the funds and Huntington doesn't have it. Way to go Huntington!!! By the sound of all these reviews, it doesn't sound like they will be around much longer...

This bank is really slick and they will rob you! I was charged 23.00 all in the same day 4 times. Me knowing I’m going to overdraft I had 32.00 left in my account and I put about 64 dollars into my gas tank which caused it to overdraft. They charge an overdraft fee for each transactions. So that should equal to one transaction which is one overdraft fee. These slick stealing ** gone tell me other transactions are causing the multiple charge of overdraft fees. When I know for a fact I overdrafted once when I got the gas. But they are telling me there were four transactions that didn’t post yet and the gas posted before the other transactions did. So therefore they charge me an overdraft fee for the items which is **. You ** are stealing. I’m canceling this bank today. I’m not giving you ** back!!?

I paid off my auto loan with Huntington Bank early. I have been trying to get a lien release on my vehicle for almost two weeks. They have been no help. I have called several times (8) to try to get this released with no real help from any of the reps or supervisors. Each time I call they have told me that I needed to do something different. I asked to speak directly with the department and was told the lien release department would not take any calls and they would put in a request.

I paid my car off and they took money out still and won't give me it back for 5 days. It's paid for you morons. Can't believe them. Way to start my weekend off. I will not deal with them anymore and they don't care if they keep losing customers.

My purse, along with my credit and debit cards were stolen and wouldn't ya know it, Huntington has been a complete NIGHTMARE to deal with!!! First it took them 3 weeks to "conditionally" refund the money that was stolen. Second, took another 2 weeks to issue a new card and when they do, they cancelled that one too stating it had been "lost". Third, they also cancelled my husband's card for NO REASON!!! But refused to speak to me about it because I was not him! Even though we have a joint account they stated that they could not give me information on, "his portion of the account"!! REALLY??? HIS portion of a JOINT account??? And exactly who gave them the right to decide what is his portion and what is my portion I would like to friggin know???

Presently, my wife and I have, originality $ 294.000 in a money market with a 1% A.P.Y. ( F.D.I.C.), return @ Huntington. We recently withdrew $ 50.000 for a more competitive rate @ 1.75$ A.P.Y. ( F.D.I.C.) After spending an hour on the phone, talking to a customer service spokesperson; she in turn contacted 3 others. No deal was reached. Their competition in the money market category all are 1.75% or higher. The communication process to negotiate any % rate is 0. A take it or leave it attitude. The communication process for new business ie: home mortgages, c.d. car loans, etc. is greatly appreciated. At my new account, % rate change monthly, Huntington the same. I cannot understand how they keep money from going out.

Never been through so many hoops! This place is ridiculous. Slow, They ask for the same things two three times. I honestly believe these people do not communicate within the business. Went to my CREDIT UNION and things were done in no time. Huntington Bank should focus more on customer service.

I am only giving one star because I have to. After 15 years of being a loyal customer both personally and for our small business, we had an employee steal from us. The person is currently being prosecuted, has a he used the atm so there is undeniable proof of every transaction. Huntington has considered the charges were approved and refused to look into it. We will be transferring banks. I suggest you do the same.

I was a FirstMerit customer -- When they were bought out by Huntington I went along with them. They constantly allow these charges knowing I do not have the money to pay. The only reason I have stuck with them is that my VA check goes Direct Deposit to them. I have paid almost 2000 dollars in these overdraft fees - I have filed several disputes for charges I did not make w/ no action taken and no explanation. I will change as soon as I can.

Deposited an old forgotten check with Huntington. Was assured by mgr. of branch everything was o.k. A week later, received a copy of the check, and was advised amount was withdrawn from my account. Tried to call the 800 number of the form, and surprised it was for Chase Bank. Went to branch, the mgr is off today. I have dealt here for 15 years and like the personnel, but can't figure this one. They have my check, told me no problem, then deduct the amount of the check from my account. Seems shady to me.

I paid off my car loan with a cashier's check on June 29, 2018. Today is July 6 and Huntington Bank has still not released the lien on my vehicle. They are keeping me from being able to sell my car. I am thinking about filing a lawsuit. I am livid. Do not get a car loan from this company.

I have been banking with the Huntington National Bank since 1991. I am sad to say this is the first time I will have to bank without them. I have moved to the West Coast where they are not yet here. I believe in a honest word and handshake is your bond. The HNB is just that bank. In all of my dealings banking, loans, credit cards, mortgage and whatever else they offer is worth having. I miss my bank and hope that they acquire something out here. I will be their first customer. Thank you HNB for some very good years. I hope someone from HNB sees this as they deserve a standing ovation for their honest work helping people trust in banking. The pens were a great idea!!!

I made a monthly car payment and then another separate payment for principal only. I had requested a receipt for the extra principal payment. I never received it. I then called and asked them to send me a receipt and they refused to do so. I have NO proof they put the principal only payment to my account. Customer service person was very short and rude to me. I feel this was a very simple request on my part but Huntington would not send or email me a receipt. They have no idea where my money went. I would never recommend this bank to anyone.

If there were options to give -0 stars I would give it. I have been trying to cancel my escrow for 3 months. I began the process back in early April. The first excuse of the bank is that I had not had my mortgage open longer than 1 year. After 1 year, which was 10 days later, they said that they will re-review it which I believe they did not without me calling in again. Next request was to fax in a letter requesting it, and once I requested it via fax then they would mail me papers to fill out in order to cancel.

I have this bank for my car loan. I call them every month on time and provide my routing and account number. They went ahead and processed my payment TWICE! They cost me $320 in overdraft fees and told me it could take up to 15 business days to give it back to me!!! It took one minute to take it all out of my account though! I am a single working mother and they did nothing to help me! Banks are suppose to be helpful and have good customer service. I don't recommend this bank to anyone!

Several weeks ago I clicked on an internet ad giving "free" bottles of alleged ** for $4.97 shipping costs. As soon as I tapped the button, two bottles were being sent @ $4.97 each! No way to go back! I got the two bottles, but they contained mineral oil, not **...no valid address or phone # on bottle labels! Then the scammers hit my debit card for $89.97 twice! I called Huntington, killed my card, I ordered another one...AND filed a complaint over the phone for fraud. Of course I wanted my money back that had been stolen!

This Bank will jerk you around for any reason. I never missed a payment or was late on a payment until the bank decided I had to manually make the last payment without notification. I spent months trying to get my title from the bank, only to be told later I would need to go get the title myself. Do not do business with this bank.

Huntington offered a decent APR the loan for my new car. That is probably the only service I have received that is worthy of mention. The staff is very polite and appears to be helpful but the lack in technical support can really make for a cumbersome experience when conducting online banking. I have tried adamantly over two days to register for online banking. Their software is sub par and their tech support for online bank is poor to say the least. Generally I am a very patient person, but this is a topic Huntington should address immediately. Your online banking enrollment process is flawed and needs to be redeveloped. I have received 7 phone text message verification, 5 different calls from Huntington to provide verification codes and nothing has helped. I receive an error when I try to log in to my online banking.

For the first 3 years I had 24-Hour Grace with Overdraft Protection. For the 4th year, this past year, suddenly I do not qualify. There was nothing disclosed to me in writing about a change. I did not change any of my "opt in" settings. I did not "opt out" of anything. I suddenly no longer receive alerts letting me know my account is overdrawn. If I don't know it's overdrawn, then I do not receive 24-hour grace. I am 100% positive this is NOT because I blocked the Text Message on my phone. I do not use that feature. As a very low paid Special Education TEACHER & parent of a Special NEEDS child, I felt like finally there was a bank that understood my financial struggles. I formerly saw Huntington Bank as a bank that cared. No fee checking is a joke. It's cost me $225 since April of last year.

Don't bank at Huntington!!! I had a savings account with them, they suddenly closed it, have been arguing for about a month of where my money went in from that account. The branch told me I was lying and I couldn't even put money in that account. Kept having to repeat myself that the statement shows where the money was put in the account but nothing shows where it was put back into my account. Nobody has been helpful or been in contact with me. They stole my money. DON'T BANK WITH THEM.

I obtained an SBA loan through Huntington Bank. DO NOT DO THIS. If you think FDIC or SBA gives you some consumer protection, you will be wrong. HNB lost my documents, then filed a lawsuit against me claiming default. No payments were missed. I have been in litigation with this bank for almost 2 years. Fun facts: a bank can sue you for any reason, you are required by law to purchase an expensive attorney, and there are little to no bank regulations. This bank is putting my small business out of business and they do not care a bit. They caused the problem, but they have no liability and no accountability. RUN from this bank. Go to a local credit union instead.

I have a current loan with Huntington and will be hesitant to use them again in the future because of the teleprompt option to pay loans. It's long and drawn out, repeats information more than once, does not allow me to switch to touch tone only, and still requires me to enter a check number (which is rare these days). Once you've experience a bank that does this efficiently, making it very easy to quickly pay by phone or online, it feels like you've stepped into the past when using a service that is not as efficient.

I was offered $150,00 to open an account and I asked the manager, "Would I have to do a 1099?" and she explained, "No, we are giving this to you as a gift for opening an account with a certain amount over $1000,oo," so at the beginning of the year I get a 1099, also I asked for a savings account, I find out a checking account was open instead, so now I have two accounts and money being transferred from my savings account to a checking account that I never asked for. This is horrible business, and the bank use our money to offer loans to other people and draw interest.

Horrible customer service, I opened my account on April 2 with a $3000 check, I split check between checking and savings account on April 2, the check would be available on the 5th according to the teller. My check became available on the 12th, asked my accountant at my office, she printed me a copy of my check that had cleared her bank on April 2. Called Huntington, spoke with some very rude, uninformed customer service people who explained that it was a federal rule not them. Lol, I have called FDIC and made complaint as should the rest of you. I know a lot about banks and I will be closing this account today April 11. Staying with my other bank Wells Fargo.

Called the local customer service number and after waiting on hold over 25 minutes, I lost patience and hung up. Called the national customer service number, and when they tried to place me on hold, I complained about wait times. Nice young lady looked into it and said my current wait time would be one hour and ten minutes. I had a relatively simple issue - charged an annual fee after they told me it would be waived - and the issue is still outstanding.

Huntington bank does not stand by their customers! I filed a dispute absorbent though. I was not at fault and the items were returned. I never got my refund! $180.00 lost! Too bad for me huh? Crappy bank! They have the worst reviews of any bank in America! It's because of the crappy service and they don't have any protection for the customer! Take my advice. Go to any other bank but Huntington... Unless you enjoy getting robbed! I'm so disappointed and disgusted!

Can't buy a lot of items all at once online using debit card because accounting can't keep up. They put a hold on the payment. Shows as payment pending but we already received the item 5 days ago and it was still pending. And they don't ship the items till payment received. Online it showed we had a balance left of 40 dollars. So I order an item at 37 dollars online and my account said I have 3 dollars left. Now it showing I'm 80 in red.

Stolen business check, sign by other and cashed. Huntington Bank said it was my fault because I did not have the checks in a safe place. Mmmm, under company desk? Also my ATM card had 5-6 charges daily until I found out via online banking. Again my fault. I've been messing with this from back early 2017 but now have to take it to court. Can't get anyone to sit down with me. ALWAYS REMEMBER ABOUT HUNTINGTON BANK BEFORE OPENING AN ACCOUNT OR DO BUSINESS. They are a national bank meaning no one on the state of Ohio level, department can touch him as you must go through the Federal Gov.