DebtBlue Reviews

Your service is not for me. Maybe I am impatient. Maybe I’m concerned with my credit score taking an out drastic drop. I was just not happy with the speed at which you guys came back with some results.

Kevin was extremely friendly and helpful. He was quick and efficient. Pleasurable to work with.

Helped me out quick and efficient. I appreciate it very much the level of customer service!

Better understanding of fees charged on my account.

She was extremely helpful. She answered all of my questions, she is getting things set up to close my escrow account. We've completed the program!

Wonderful customer service. I had questions, Kevin answered them all and was a great help.

Great job! I never have or had any issues. Customer service is friendly and accommodating with life situations that occur.

Excellent customer service skills and was able to assist me of what I needed to do to handle a creditor that’s pending being settled.

Cari was Awesome from start to finish. :) :) Very polite and very helpful. Cari made me feel very comfortable talking with her from the start of our conversation to the finish. Cari was very patient and professional, helping me and answering all my questions with politeness. I cannot say enough good things about her. Thank you so much, Cari, for all your help. I really appreciate it. You are an Amazing person. God Bless you. <3

Very understanding. A great customer service. Friendly with compassion.

Excellent service, kind, respectful and a joy to speak to.

Excellent service. Really knows how to listen. I would recommend him to anyone.

Alicia K. was extremely helpful in explaining the program and answering questions. She is a good communicator and has good insight on what is needed.

Levon was phenomenal and very detailed. Made it very easy

Matthew was empathetic to our situation. He was willing to take his time and explain everything to my husband and myself. He was knowledgeable of the information that we inquired about. I was very satisfied with his assistance.

Melissa from DebtBlue went above and beyond today helping me not only with my account affairs but providing tech support with my phone! Melissa was very patient and understanding!

Very caring and straightforward. Good job and thank you.

Every helpful and great at explaining the process.

Knowledgeable, nice to deal with. Really helpful & put my mind at ease. Explained everything so it was easy to understand. Already feeling less stressful over our monthly bills.

Updated on 04/07/2026: I was called again from DebtBlue to settle another debt. Very happy that I'm taken care of.

Nick was very friendly and helpful. He explained everything so I’m now comfortable with the choice I’ve made. Thank you Nick!!

David went above and beyond the call of duty. He made the experience painless.

The agent returned my call in a timely manner, same day. He was very nice and courteous. He listened to my concerns/issues then reached out to the appropriate person to get the correct answers. I felt at ease by the end of our call. I felt he resolved all my concerns and set a plan for moving forward. Thank you for being kind and actually practicing customer service. Unfortunately that's very rare nowadays.

Tenisha was amazing. I was very upset, and she stayed calm and helped me. She was very helpful and compassionate, and I appreciate that very much.

Debt Blue has been amazing in helping me lower my debt. I do highly recommend adding the retainer for the attorney. If one should get sued by a creditor, they are really there to help.

Melissa was kind and courteous. She took the time to research the issue and then directed me on the next steps to solving the issue.

Rosa was great and very efficient. Also very nice. Debt Blue is doing a great job.

DyTavia took the time to explain everything very thoroughly. Very approachable and friendly, knowledgeable and compassionate during a stressful conversation. She helped me relax, walked me through the program start to finish, and clearly cares about taking whatever time necessary to assist people so they achieve the best results together. Nothing short of top marks.

Carmen was so kind and very helpful. She heard my concerns and help get them taken care of. She cared about how I felt. Put me at ease with the situation I am going through & took care of it all in about 20 mins

Teneshia was very courteous and kind. Sometimes you just need someone to lend an ear and I really appreciate her being so attentive to my request. This journey is hard but just hearing something positive makes it seem a little better.

She was nice and seem to understand issue. Looking forward to her supervisor addressing this matter before we lose my attorneys. Payments have not been made since January. Have been notified by them that I have been cancelled, but still active? After 90 days will not reinstate me without, start up fees again. We owe them for February, March and soon April 7th. Thank you for help.

Nick D. from DebtBlue is a very good, careful and efficient professional. He help me a lot to find the best solution to my case. I am very satisfied and appreciate his attention and service. He is one of the best. I am also appreciated to DebtBlue that was very precised and cleared to explain me all terms. Thanks once again, Nick. Congrats you all.

Devonte was very helpful. He helped me with all I needed to do. I was curious about how much time I had left and he answered my questions with ease. Also with the portal he helped me out. I just want to say thank you to the whole team.

Kevin ** did such a great job! Very courteous over the phone, he made sure my documents were received and followed up with me as well! Loved the customer service provided from him and this company.

She is very friendly and helpful. Her knowledge for everything I asked was superb. She informed me on how to handle the rudeness of anyone trying to contact me. She also informed me of what to do with my open accounts.

They did a good job. Customer service very nice. Thinks about their clients very well too. Recommend them to the friends 😃Very happy with the outcome so that's where the nice nest comes from so we recommend this firm

Debtblue (formerly Current) has been highly communicative every step of the way on my debt settlement journey. Any time there’s an update for any of my account I get a phone call and a corresponding email letting me know there’s changes available for review. It has taken some of the guesswork out of this whole debt settlement process.

Totally understanding and helpful. Easy to work with. Answered all my questions quickly and efficiently. Would totally recommend them to friends and family. Made the experience so much less stressful.

You were a big help today. The associate was very helpful in assisting me today. They were very helpful in understanding my situation. I would recommend Debt Blue to my friends and family. Thank you once again for your help.

DyTavia was absolutely wonderful to work with! She was pleasant to work with and answered all of our questions. It is stressful to be willing to get help. DyTavia immediately made us feel important. Thank you!

Did a fantastic job. Very helpful. Provided all the information that I needed. Would recommend the employee to anyone. Response was quick and to the point. DebtBlue was very helpful and look forward to continue the relationship.

Kevin was super helpful and professional. I appreciate his service on the phone. I highly recommend him to negotiate all my debts and I would like to thank him for all his hard work. It’s people like him that helps with this hard process.

Carmen did a wonderful job helping me today! She was so polite and knowledgeable. She took care of my request quickly and efficiently. Also, I must say Debtblue has helped me and my husband get back on our feet and reduce our credit card debt. I am so thankful for all they have done to help us.

Dee was very professional, polite and very helpful. She quickly helped problem solve my concerns and I am very happy with the results.. I strongly recommend DebtBlue if you need a very professional and friendly debt consolidation service.

I was very satisfied with the customer service provided by Debt Blue CSR, Teneshia E. I spoke with her twice, and both times she was extremely helpful and friendly. It would be great if all customer service reps were as kind as she is. A raise might be deserved for her! 😊

I had a fulfilling conversation with Miss **. She demonstrated care and concern about my situation. She listen and did she solved my problem. She also followed through on calling me back with a solution just as she said. I would like to thank her for her dedicated assistance.

Carmen assisted me in answering my questions about the interface DebtBlue uses to assist their clients. My call was answered quickly and Carmen gave me answers to the questions I asked in a rapid and informative manner. She even proactively sent me a resource I could use to directly resolve my problem that had spawned the questions. I'm grateful to be working with DebtBlue knowing they have dedicated, attentive, and resourceful employees that can help me pursue my goals and find solutions to intermittent problems.

Carmen G. helped me without any problems. She was respectful and polite when I was in need of getting my scheduled payment moved to another date when I was in need of help, Carmen was there to help me.

So far DebtBlue has helped me settle down my debt. I'm paying my debt and feel better. It takes longer than I want it to, but they seem to be picking it up a bit. I hope 'cause I want to move on in life and never forget this again. Learned my lesson. Cash and carry.

Needed to move a payment back a few days. Called and Deborah was able to move somethings around to make it work for me. Really helpful since I had an emergency come up! Great customer service since I have started my consolidation program.

Levonne was steady on queue. He answered every question I had. Gave me some things to think about for the future that I had not considered. I felt very satisfied. I do want to refer family members to him and I’m so happy that I’ve saved this amount of money. It’s a wonderful deal.

Teneshia E. was very patient, kind, and helpful with my questions this afternoon. She took care of my requests and helped me understand things better in a direct and respectful way! My wait time was very minimal and my issue was resolved in less than 10 minutes.

Mariann was very helpful and pleasant to deal with. I missed my payment and she noted in my chart that a payment was ready to be drafted. She updated me on how I was doing with my program. She also updated me on my program's projected end date.

I appreciated the time she took to fully explain things and answer my questions. And she sent me emails showing the information put in writing which I also appreciated. Thank you for your help Melissa.

Very pleased, Mariana was very helpful. She helped me with exactly what I was concerned with. I thank her, and hope to deal with the same service going forward. It was a pleasure speaking with her, and she made me feel better about my case.

Been calling several times to get $ back, long hold or just not answering to get $ back. Slow debt resolution seems not upfront to gain trust then No **

I've signed with this company over a year ago and I've been due by a company that took over the account from someone else. In the process of being sued I thought that Debt Blue lawyers was there to represent me. That's been over 4 months ago in which I thought they had it under control. I came home today only to receive a letter in the mail for garnishment of my paycheck. WoW!!! What am I to do or think now about this process. I called debt blue and some took my information. Asked me to send them the letter via email which I did. Now the waiting game. 🤷🤷🤷🤷

Thank you Jonathan R. at DebtBlue for taking the time to help resolve my situation. After having several concerns about my account, Jonathan stepped in, listened carefully, and worked with me to address the issue. He was professional, patient, and made sure my concerns were taken seriously. Customer service like this makes a big difference, and I appreciate the effort he made to help find a resolution. Thank you, Jonathan, for your assistance and for treating my situation with respect.

Great service! The Debt Blue Customer service department, spoke with Dee T., is wonderful. I needed a task accomplished and Dee was able to take care of it immediately, no wait time. Debt Blue, along with Jubilee Financial, is easy to work with and takes a load off one's shoulders.

Want to recognize how well you handled a challenging conversation. From the start, you approached it with kindness, empathy, and real understanding, which set the right tone and helped the discussion stay productive. You listened closely, stayed present, and responded thoughtfully instead of rushing to fill the silence or forcing an outcome. That matters in conversations like this, where emotions run high and the stakes feel personal.

The specialist was very friendly and helpful. She took care of my questions and made sure everything was going according to my plan. She also let me know that they are available anytime for questions or concerns.

Nyla was wonderful to talk too... I wish she was the person I talked to every time. Nyla was extremely helpful. She helped change my email address so I could access my client portal. I used to be a manager for a bank and I was always looking for good customer service people. Nyla would of fit the description. Lisa **

Normally when you make these phone calls you’re usually on hold forever. I was very surprise of how fast she took my phone call. Look up my info and Gave me the info I needed. Very professional and polite. Thank you very much.

Nyla is the best, she made it very simple to understand the process. She was very professional and very patient. Wish we had more people like her in customer service. She made the process very easy to understand.

Settled my first account today. Carmen was very helpful in explaining how it would actually work and made sure I was taken care of. Very happy with service. She helped me previously as well with other questions I've had.

No automated system which I absolutely love. Was able to get right to a person. The lady I spoke with got everything taken care of and answered all my questions. I feel confident that DebtBlue will handle my needs!

I have been with DebtBlue for a little over a year now. Overall customer service is always good! But I called today with some other questions. Kevin was so awesome!!!! Answered all questions in great detail and more. Best Rep there in my opinion! Thank you so much for all the help!!

Superb customer service. She is the best. I recommend DebtBlue. The customer service department are very friendly and professional. I received the correct information and the explanation is very easy and safe.

Good customer service and I got what I needed from the call. Not much more to say. Just had to rerun my card and my CS agent was helpful and fast. Ran into no problems. Just not a lot to say with a two minute visit where my problem was solved.

Carmen my customer service agent was very helpful. Everything I requested was answered until comprehended the information. Today was a very important and pivotal moment as far as finances are concerned.

DebtBlue is really helping me get my finances back in order. I just received my first settlement offer on one of my credit cards. The company and employees are easy to work with. I highly recommend them!!

Kevin was great. He updated me on my account in full detail. He also answered all my questions and the ones he couldn't, he found out. Thanks Kevin for a great experience. I'm glad I went with DebtBlue.

I had some debts consolidated and paid through DebtBlue. The representative who helped me get everything set up was fine. But if I had to do it over again, I don't think I would do it because what they were taking out each month wasn't near the amount they were paying towards my debt. So, I wouldn’t recommend them to anybody.

I had an old credit card I didn’t pay off, and DebtBlue took over. The representative who assisted me was very good. He sold me so I got it, paid a monthly fee and my debt has been paid off.

This company is a fraud, anyone who doesn't believe me can send me a message to my email ** and I will show you the proof, one of the accounts was for 3800 with Capital One and they closed the deal with 3700 and charged me 950 to close the deal, don't be fooled. When you call they tell you lies and all the money you give them they take it to make sure you pay them. Later if they have financial problems they leave you alone, they are garbage, I have the saved calls and proof of everything.

I stopped paying on my cards, so I was getting debt calls. DebtBlue called me, and they explained the rundown of their program. They told me to give the debt companies their number, and I did. Those calls then went away. The program was painless and easy and worked fairly well for me.

I have a good experience with DebtBlue. They helped me a lot to find my credit. The program was excellent. I've finished everything with DebtBlue. Everything is very good for me.

Customer service with DebtBlue is pretty good. They helped me as much as they could and I worked with many people that I felt comfortable with. They were nice and pleasant. The program took about four years.

DebtBlue worked out a plan that was comfortable enough for me. Their rep answered all of my questions but there were some pieces missing. What you’re getting into needed to be explained just a little bit clearer because I was under the impression that once I make my first payment, DebtBlue will reach out to the people and let them know that they were representing me. I was told I didn’t have to make any further payments and that everything will go through them. As soon as I make the first payment, everything was gonna start getting worked out.

I couldn’t make ends meet so I enrolled with DebtBlue and got something that works for me in terms of the payment options. I’ve been in the program for about three months and although I haven’t seen much results yet, it’s worth giving a try.

My personal monthly finance was changing drastically, and I was getting ready to get tacked on with a lot of interest on a couple credit cards. I had one credit card that was already accumulating interest, and I was just trying to get it paid off. Instead of paying three $2,000 payments a month, I started reaching out to multiple programs, and DebtBlue is the one that could give me the longer months with it. And if I wanted to make extra payments, DebtBlue is the one that got my payment the lowest for the amount of months that I’m doing. They do take out a $7 a month fee for the whole duration of the time. They tell you everything before you sign any paperwork. It shows everything down to the last month that you pay. So there’s no surprise fees or extra fees once you get signed up.

Very helpful and answered all my questions. Would recommend to anyone who needs help like mine. I don't have anymore to say about this help I did receive 🙌 only that they help me with my questions and gave me my answers

I've been managing the payment plan that I have with DebtBlue. My debt consultant has been good. I do what I gotta do and they do what they gotta do.

Enrolling with DebtBlue was simple. I just called and they walked me through it and told me the amounts that we can do to consolidate debts. I just gave them my information and they emailed me my contract.

Truthfully, as of right now, I feel like I’m being robbed. I thought I could start repairing my life or my debt, but that’s not what it came out to be. My debt consultant at Debt Blue did great. I thought they set me up on a payment plan that was comfortable for me, but I’m not really sure now. And I would like to have a better understanding of how the process works, because I was told how much I’m going to pay a month, and that they’re gonna reach out to the people, and then things are gonna start rolling, but there's no progress. At first, right away, things worked out, but then five months went by, and it doesn’t seem like much progress is going on.  

Everything was perfect in the beginning. I sent over 12 items with 14,808 total debt. Within the first four months, five items were paid off. One item was paid off by July 29th of 2024, another by August 7th, and the other three was paid August 14th.

I've been in DebtBlue’s program since 2023 and it’s been positive. Everyone I've talked to has worked hard to give me a great experience. There's an app and a website that I'm able to access to track my progress. The app can be a little confusing, though. I just wish it was easier to track the payments to its activity paying off a debt. But it's easy to view the actual page. DebtBlue made me be able to pay my bills a little bit better. I'm not so stressed out about that. I've suggested it previously to a relative. They were struggling financially and I let them know that I'm in this program. I helped them get into it as well.

Everything was going well with DebtBlue and I didn't have any problems with them. The guy that I talked to, Omar, was really nice. He told me what he can help me with and get everything done. I was with them for a year and they told me that they could help me get my debt down. I had a lot of credit cards and they paid off certain ones. But the ones I wanted to pay off, they never did. They said that they were working on it.

I got a piece of mail from DebtBlue and decided to call because I had several cards with high payments, and couldn’t keep up with them. The enrollment process was great and the representative that I worked with was really good.

DebtBlue is reducing my debt. I'm paying a lower monthly payment over a short period of time, so that's beneficial. It was good at the beginning, but lately, I'm not getting any more information. The first few months, they were very informative and they contact you. They then just cut off once you're into a year. You don't hear from them anymore. They're just taking the money and no return phone calls. I've been putting calls in to get someone to contact me, but my last three calls have gone unreturned, and I leave messages, phone numbers, and concerns. I only have one number, the original number I use to talk to them, but no one's returning my calls. I don't have the information I’m looking for, so it's hard to go forward. I'm just waiting and waiting. But DebtBlue is still good and it's helping. It got me out of a situation.

I sought out DebtBlue's services because I needed some help with my bills and finances. I got debt consolidation, and the process wasn't easy, and it wasn’t that difficult. The only problem is that when I call, I don’t talk to the person that I got involved into the program with.

DebtBlue always answers my calls and they handle whatever issue I bring to them. I communicate with them through email and text messages. I’ve been in the program for less than a year and I'm just waiting it out. It's a long process but so far, so good. They say I have about 12 to 16 more months to go. If anyone asks me, I’ll tell them to give DebtBlue a chance to try to help eliminate some of their debt. It's a process, but it's worth it.

The debt consultants at DebtBlue were good. Everything about them was great.

Everyone that I have come in contact with have been very helpful. I have had a couple of creditors not cooperating with the process and everyone is trying to get it squared away. I would definitely recommend using Debt Blue.

DebtBlue's enrollment process wasn't bad. I looked at what I was paying monthly in regards to my credit card and my loan, and honestly, I made the wrong decision doing it because my credit now has plummeted. I talked to DebtBlue's guy before I had made a decision. At first, I didn't know you had to stop making payments altogether, so I was making a payment to DebtBlue and then still paying on it. Then he told me they have to negotiate. In order to negotiate, they had to stop paying it. I was already locked in at that point. If I knew that, I would have never done it. The guy told me my credit's gonna drop because of the late payments but in turn, this program will help me build it back up. I haven't seen that part yet, and I've already paid it off for a while.

I’ve been with Debt Blue’s program for six months now and I still don’t know how the system works. This is my first time doing it. They told me, if I pay them six months, they're going to settle my credits. They said they would settle with Bank of America but I still see my Bank of America debt on my banking account. I don't know what is going on. It's just not showing up yet. Sometimes, I call them. But if I call them, sometimes they didn't pick up.

At first, I wanted to get a loan so that I could consolidate my loan, but then DebtBlue said they couldn't offer it. They did say they could offer a service to help me pay off my debt. Instead, I pay them a certain amount, and then they talk on my behalf to the people I was in debt to to pay off the debt. Enrolling in the program was easy. The representative that works with me explained the program to me so I understood it well, and he is very professional. It hasn't even been a year yet that I've been with DebtBlue's program. I paid off my credit card last month. As for the other one, they sold it off to debt collectors for now, and they're working with them. There's still a pretty decent chunk left with the other one. I got the smaller loan out of the way, but the bigger one is still there. Overall, DebtBlue has been reliable.

Mariana ** was great! She answered all my questions and was friendly as can be. I would recommend her again and again! The way she listened and actually understood my questions and concerns in order to help me the best way she could the first time was more than amazing! :)

I did this DebtBlue program years ago through Americor. I was just searching and wanted to try somebody new. I ended the program December of last year, and it was good. It was a three-year program, and I did it in five months. However, every time I made a big payment, it would take so long to reflect. As far as money transferring, that's the only thing. It was, "When is it gonna populate?" I wanna see the progress I made, and it would take so long. Other than that, my credit got up to 700 a couple of months ago. It was great. DebtBlue did the best they could.

DebtBlue had good reviews. However, the program didn't work for me personally. I had to just figure out a way to pay off the debt and get out from the program because it was ruining my credit. They wanted me to continue to be late without paying my payments, and I told them that I just wanted to consolidate debt. I did not want to be late on payments. They required me to pay a certain lump sum of money before they would even address working out a reduction in the cost that I had to pay.

I was a little disappointed in the way that DebtBlue set everything up, because I thought that they would start making payments immediately on some of my debt, but they took all of their load upfront. They did not start to pay my debt off until August. There were a couple of things they settled. I settled a couple myself because I didn't wanna go four or five years with this. I intend to be cleared up in three years because I wanna also pull more debt out. But the problem is my business is still slow. I am a contractor. I thought I would pick up a lot more than it did. So, I just pay it as it goes. And I haven't been able to pull any more from them.

DebtBlue came highly recommended based on internet reviews and when I called in, the customer service was good. I signed up, gave them my information and set up the account. I went into debt consolidation with them and the rep was very helpful, knowledgeable and friendly.

This agent was extremely knowledgeable, courteous and efficient with her service. I am very impressed thus far for my first month of service with DebtBlue!!! They have set up the portal also to be very user friendly.

I went from making a repayment to not having any money at all going through a divorce, and my credit score tanked. I googled debt consolidation companies and DebtBlue came up and had good reviews, so I ended up reaching out to them. To be quite frank, I was just glad that it was finally getting to a point where I could resolve it. I know that I’m not gonna be out of debt for a couple of more years, but I was just thankful to be resolving it.

Working with DebtBlue had a positive impact on my life because my credit score went into the toilet, but it's already coming back up. I racked up quite a bit of credit bills. It's a slow process, but it works. You have to be patient. They don't just take your money and forget about you.

The debt consultant from DebtBlue that I spoke with was very polite, and I felt I could trust him. They helped me get rid of those credit cards, which has given me more peace of mind. The payment plan they worked out with me was expensive, but that’s the way it goes.

I began working with DebtBlue when I got a mail-out ballot. I looked at it, and at that time, I was in a situation where I needed some help, so I reached out. The people I’ve spoken with have been very forward, considerate, and thorough.

Beverly from Debt Blue was very knowledgeable and helpful. She was very professional. She was very patient and assisted me. She was also very pleasant and assisted me with a smile. She helped me immediately and made me very happy.

I was doing research on the internet and DebtBlue showed up with the best rating. My plan with them should be up in October, and they’ve been good.

DebtBlue is a great company. I had a program with them for a year and then put it on hold for a while because I had my second son, and I was planning on moving. DebtBlue does talk to you and helps you a lot with any concerns or questions. They also have a portal in case you need to see how well you were paying off your debt.

Rachel at DebtBlue is amazing! Had all my questions answered. DebtBlue is the best company I have worked with and I would recommend anyone in debt to give them a try, especially if you're having a hard time keeping up with the APR's.

I've had nothing but great interactions with everyone from DebtBlue. They've made this process 1000 times easier than I thought it would be. They've streamlined the debt consolidation process and always have great attitudes towards approaching questions and concerns.

I am very pleased with the service and how transparent the representative was regarding my inquiries and concerns. There is nothing hidden, your account is always available to you to log in and be updated with what is going on. Thank you Beverly for making my experience a good one, and thank you Debt Blue for working with me in these challenging times we are living in.

I heard an ad on a podcast then did some research on other companies. DebtBlue seemed to be the most straightforward. They walked me through every step without it seeming like I didn't know what was happening with my credit. The process was really easy. I gave them everything and they gave me my options. When new things arose, they contacted me, too. So far, it's been really good with DebtBlue. The only problem I had was that my account manager got switched out, but that's more on a business personal level versus the company overall. But other than that, they’ve been really attentive.

When the DebtBlue consultant helped me get it started, it was great. But I have not heard from anybody in two months. And I've had to make multiple phone calls to them to find out where I'm standing with anything. I know I can go online and look. But at the same time, it's like I'm still confused on everything. And I have to call people to get answers, and yet I still don't get any answers. To be honest, if I could pull it out right now, I would. But I can't. I'm too far into it.

I was looking at DebtBlue to consolidate my bills. I enrolled to the program and the process went smoothly. The consultant was very good and helpful. Overall, I was happy with the terms and agreement.

DebtBlue is very nice. I had to look it up because the debt was caused by a guy at work. I’m even thinking of suing him if I can. But you guys have been really kind and helpful, and I appreciate how you worked with the debt. You’ve helped a lot, while he never did. Customer service was very nice, and everyone at DebtBlue is always kindhearted. Overall, service is good.

I went into DebtBlue’s relief program and it was a pretty easy process. The rep I had was absolutely great. I'm pretty happy with DebtBlue. They've brought me a long way and I'm looking forward to the debt thing closing soon. I’m almost done with the program.

I wanted to get out of debt, and DebtBlue’s loan services aren’t that great. I would have ended up paying more with the loan, so I declined the loan. In doing the consolidation, there were a few language barrier issues. But every now and then you speak with somebody whom you have to get them to repeat what they were saying five to six times.

Be very careful, either they hire people that don’t know what they are doing or they are very shady. They were great until I made my final payoff payment. I called end of February 2025 and was told my final payoff amount was $520. Then they did a final audit and I was told I still owed $34.11. So I made that final payment on 3/4 which reflects in my bank statement and in my Debt Blue acct. I was then told it could take a few weeks to finalize to pay my accounts off and I would be sent graduation papers. Never heard anything for 5 weeks.

I ultimately landed on DebtBlue after looking into different options a few years ago. Initially, it was because they were the only company willing to work with me at that time. Prior to DebtBlue, I attempted to manage my debts with Liberty something, but I didn't have much debt back then, so it wasn't really effective. However, DebtBlue proved incredibly helpful this time around, managing more of my debt and taking on an additional one later.

I struggled with credit card debt that I couldn't see ever paying off due to high interest rates, which was why I sought service with DebtBlue. Their enrollment process was smooth, and my experience has been excellent. The communication with my debt consultant was great, and they always ensured I understood each step. I've been in the program for about three years now. It's been a fine experience—the payments are managed automatically, and since everything was organized well, I haven't needed further person-to-person interactions. I'm highly satisfied with DebtBlue's service.

I was trying to get a loan to consolidate bills. And when I was doing that, they said I wasn't eligible, but I would be eligible for the debt relief program. My husband and I decided to go ahead with it. The initial setup of the program was straightforward enough and moving forward seemed promising. Though the stint with DebtBlue began on a hopeful note, the experience over time has not quite met our expectations, primarily due to communication gaps. Despite being participants for almost a year, we've only seen a few accounts settled. Meanwhile, the annoyance of creditor calls hasn't ceased, and this lack of progress leaves me wondering about the program's efficacy.

DEBTBLUE has been great to work with. They’ve helped to restore some peace of mind. Everyone I’ve encountered has been helpful and friendly. Most recently, I had the pleasure with receiving help from Rachel and she kind and got me the answers I was looking for.

Although I just joined the program a few hours ago, it is difficult to make an honest review about the program itself, but I can boast about my Representative, Shalandria. She was outstanding. Very informative and patient with me and my inquiries. She seems to be a valuable asset. And that is speaking from a military perspective.

So far it seems to be going well. I have noticed a small change but I'm patient. I'm going to wait to see the miracle to happen. While I wait I will keep doing what I'm doing and see what happens next.

I looked for debt consolidation programs online and DebtBlue came up. So, I got in contact with a representative, and they explained to me how it would work and how cheap my payments would be monthly. So, I agreed. They ended up explaining the program. So, I agreed that it would have been the best option for me at the time. So, we moved forward. Enrolling was super easy. I did have a little hiccup at the beginning where we weren't on the same page with what companies I wanted to go with, but after we got it fixed, I haven't had an issue since then. The service was very helpful. I appreciate everything that they've done for me. They're very easy to work with.

The services of DebtBlue seemed more suitable for my situation compared to other companies, which made my choice easier. The enrollment process was straightforward. I'm still working with them and have a few more payments to make before I'm all set.

The enrollment process at DebtBlue was thorough and informative. My communication with the debt consultant has been excellent; they’re always very helpful. However, one thing I would appreciate is a more streamlined way to track my progress. An app or a simple percentage chart would make it easier to understand where I am in the process without needing to call in for updates.

From my being unable to make even the minimum monthly payments on my credit card debt, Debt Blue ended the creditor harassment, set up a monthly payment I could afford, reduced the principal I owed by about half - and I'll come out of the three-year program with a better than average credit score to my name. That's incredible, right? But get this - one of the creditors who were on the program just up and decided to sue me in my local court. Debt Blue took care of this problem for me. All I had to do was answer a couple of emails and pay a hundred bucks. Of the 3 or 4 ways I could have gone, letting Debt Blue consolidate my debt was the best choice I could have made.

My experience with Debt Blue has be anything but great. Customer service was delivered with empathy and compassion. The feeling of helplessness was lifted with the gifted and talent staff. It was if my situation was understood and I was valued as being included in the process. I want to thank all those involved.

DebtBlue’s great in my book. I started with them in July, so I have been a customer for nearly a year now. The payment plans are reasonable, and whenever I have questions, they are answered. Working with DebtBlue has significantly helped improve my credit score, and I'm grateful for the opportunity to be a part of their program. They've made it easier for me to manage my financial situation, and I appreciate the few settlements they have established with more on the way. Overall, I'm very satisfied with my experience, and I would definitely recommend DebtBlue to others.

DebtBlue was the first company I contacted, and they seemed quite promising at the outset. My experience with them has been mostly positive. The consultants I've interacted with have been understanding and empathetic towards my situation, particularly since I'm self-employed and sometimes face delayed payments from my clients. The payment plan they set up for me was satisfactory, although I wish the monthly payments could have been lower as it's challenging to keep up. Despite this, they have managed to settle a couple of my debts and are currently negotiating another, which is reassuring.

I really needed help at the time consolidating my bills to get them straightened out, and DebtBlue had called me. They've been doing an awesome job. They started out by getting my bills and wanting to know who I owed. The ones that were over $500 are the ones they were helping me with, which are in the thousands. They have helped me pay off two of them, and I have four to go. They're doing good with my payment plan. My payments are currently high because of the ones they’re helping me with, and I understand that they had to up my payments on account of it.

DebtBlue is a good company to work with. They do what they say they're gonna do, and they keep you abreast of everything that's going on. They have a website that you go to and it shows exactly what's due, what's been paid, what's being paid, and it shows you your balance of what you paid in and what's in there. It's a good program and I’ve never had a problem with them.

I would give DebtBlue 20 stars if I could. They’ve been incredibly kind and good. For example, over the last couple of months, my pay period shifted, and I asked if they could split my payment or charge it a few days later. They’ve handled it perfectly. I can’t say enough about how good they are.

Dee was great, she verified what I was asking and provided me with prompt and attentive service. I would recommend Debt Blue to anyone who is facing a similar situation. The company as a whole walks you through the process step by step and makes it easy to get whatever information you need.

My experience was really really good. Perfect. The guy that I spoke to Lucas was pretty awesome. Nice guy to talk to. I will definitely say much respect to him and their company. Everything was explained and how it works. Looking forward of them helping pay what I owe and also can't wait to have good credit.

She was great explaining everything to me and very thorough and kind and very helpful. She knew what she was talking about and had a great way to explain it and help me understand about the negotiation process. She was very kind and courteous. I really understood what she was talking about and the process of negotiating too.

Since I’ve signed with Debt Blue I have managed my debt with a number of creditors. When I received a summons I called them and got on it right away. They really saved me after I became ill and was unable to work. Managing my debt into one payment helped my husband to be able to pay until I got better. Thank you Debt Blue!

Called in with questions about my account. Geraldo was able to answer all my questions and was very kind and helpful. He was able to clearly explain the status of my account and how the future of my account is going to work. He confirmed everything was ok with me multiple times to ensure accuracy. After I asked my questions he made sure that I didn’t have any other questions before the call ended.

I was contacted about a settlement of one of my accounts, received a call which I was not able to take at the time, but she took the time to email me as well as text me to inform me of the offer that was made, greatly appreciated. Thank you.

I needed to set up my account and he was extra helpful. Thank you! He gave me a temporary password and also log in information. He did tell me which lender I was paying on. So I can see my account now. Thank you for all your assistance and help with this matter.

Gerardo was knowledgeable, helpful, efficient, kind and considerate. He was patient and encouraging and explained the process as well as various choices and their results. It was a real pleasure to work with him.

Rachel was the most awesome employee in DebtBlue. When she started assisting me, I had no clue what I was doing. Rachel has made sure everything was accurate and that I understood everything being done. Today she put a conclusion to this process. Thank you Rachel for an outstanding job done. YOU'RE THE BEST!!!

Carmen was a sweetheart and very knowledgeable rep. Gave me all the information and needed and also the policies and how to make sure I look at my account. She also helped with setting up my payments in my time of need. And explaining my account and where I stand.

Gerardo was prompt in helping me access my account. I had forgotten my username and he quickly sent me a link but also took the time to walk me through it. I also had a question regarding my account and he gave me very useful information to get me to the next step.

Every interaction I have had with the Debt Blue team has been extremely positive. When communicating with them, they do not rush you and ensure that all of your questions are answered. They’re always available to help and their communication & responsiveness is top-notch! I would recommend to family and friends with confidence.

Good customer service. Everyone is nice. Very fast service. Easy to pay and easy to communicate with the workers. I highly recommend Debt blue to anyone. I have never had bad service from them. And I would definitely go through them again if needed be. Thank you for being here.

Rachel is very knowledgeable with the information she gave us and very pleasant and courteous. She did an excellent job explaining to us how the system works what we need to do to help expedite any upcoming payments and then also keeping us informed of where we’re at at this time. Again did an excellent job. Need to hire more people like her if you want to continue to have your company do good thanking you in advance. Robert wants us.

I called to check on the status of my account and the rep was extremely helpful in explaining the current status of my debt and next steps in the process. I am still waiting for offers from my creditors so am hopeful that once that happens I will start to see progress and positive results.

I had a good experience with Dee. She answered all my questions and it was a satisfactory experience. I did have some difficulty hearing and understanding but I think the problem was with my phone. My experience has been positive with all the customer service representatives that I have spoken with. Thank you.

Dee has continued to be on point with my affairs. Making sure all areas are covered, and tasks finished. Thank you! I’ve said all that I can. There’s only so much praise to give. Grateful for all that you do!

Neal was professional, personable, patient and knowledgeable. He answered all of my questions thoroughly, and he was respectful and helpful with my concerns and my elevated level of stress. I would highly recommend him. I also spoke with Everett when I first contacted DebtBlue, and he was also extremely helpful and professional.

I had a question and she quickly handled it. She took the information and relayed it to the actual person I needed. She was very efficient and polite. She understand who I needed to talk to and relayed the information to him. She handled my problem quickly. She was very efficient.

I've have always received Excellent and Expert knowledgeable service and I really appreciated the Human interaction, while receiving the insurance of a Company that has a heartbeat. They have helped me in resolving several difficult obstacles and stabilize financially. I've been with Debt Blue for years. I give them a 5-star rating because they deserve it.

The debt for one credit card could have been eliminated, it's less than 300$. The 2000 debt that I have had set up a payment arrangement before I talked to Debt Blue. I would like to eliminate the lower debts quickly so they no longer show up on the credit report and help my credit rating.

The agent from Blue Rachel was extremely helpful. Very kind went above board for me. Told me I could call her in person if I ever needed help cleared up a problem immediately would recommend them for sure. This is a very sensitive transaction that I am going through and they are helping me 100% go through this with no stress at all. Very grateful.

The representative was very helpful and informative and easy to understand, explained everything in full. He was very respectful and friendly. I would definitely refer people to their company. This is something that can help financially to put you back on track with the freedom to maintain your bills and help with your credit.

Carmen G. Did a great job at helping me get my bank info changed and set up a recurring payment for me. She was very helpful and very knowledgeable about what I needed to do. She also told me what accounts had been paid and when I would be done paying everything off.