DebtBlue Reviews

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Edited by: Jon Bortin

About DebtBlue

Based in Texas, DebtBlue is a debt resolution company that’s been in business for over 20 years and is available in 41 states. It offers debt negotiation and settlement services for unsecured debts such as credit cards, medical debt and installment loans. It also offers a debt consolidation loan option for selected clients who have been in its program for at least eight months and want to combine multiple debts into one repayment.

Pros
  • Free consultation
  • Legal support add-ons available
  • No minimum debt required
Cons
  • High fees
  • Secured debts ineligible
  • Not available in all states

DebtBlue Reviews

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    1 featured review
    How do I know I can trust these reviews about DebtBlue?
    • 4,900,386 reviews on ConsumerAffairs are verified.
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    Page 2 Reviews 35 - 65
    Staff

    Reviewed April 20, 2026

    As always, Debtblue is the best. I graduated, but I still use them for information and I’m thinking about having to use them again to help me get out of debt.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for your kind words about DebtBlue! We're delighted to hear that you continue to see value in the support and information we provide—even after you've graduated. It’s truly rewarding to know you’re considering us for future assistance, and it motivates us to maintain top-quality support and guidance for all our valued customers.

    If there’s anything more we can assist you with or if you decide you'd like to re-enroll in our services, please don’t hesitate to reach out. We’re here to help at every step.

    Have a fantastic day!

    Staff

    Reviewed April 17, 2026

    Very helpful and professional, she was able to help me resolve my login issue in a very short time.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your positive feedback with us! We're delighted to hear how promptly and professionally your login issue was resolved. Providing quick and effective assistance is a top priority, and it's wonderful to know that your experience reflected that commitment.

    If there's anything more we can assist you with, please feel free to reach out. We're here to help!

    Have a fantastic day!

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 17, 2026

    Kevin was able to answer all of my questions efficiently and professionally. I was very satisfied with the information I was provided and the assistance I was given regarding the questions that I had. The customer service was excellent!

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for your glowing feedback about the service you received from Kevin. We're delighted to hear that he was able to answer all of your questions efficiently and professionally, leading you to a completely satisfying experience. Excellent customer service is our top priority, and it’s wonderful to hear when our team’s efforts leave a positive impact.

    If there's anything more we can do, please don’t hesitate to reach out. We're here to help and ensure all your inquiries are handled with the same quality and care.

    Have a fantastic day!

    Customer ServiceStaffBilling

    Reviewed April 16, 2026

    I had a great experience working with Cari S. She was incredibly helpful with my payments and made the whole process smooth and stress-free. Her positive attitude really stood out and made a big difference. I truly appreciate her professionalism and kindness—thank you, Cari!

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for taking the time to share such a glowing review of your experience with Cari S.! We are thrilled to hear that her kindness and professionalism made the process smooth and stress-free for you. It's wonderful to see the positive impact that her positive attitude had on your experience. Providing exceptional customer support is at the heart of what we do, and your feedback reinforces our commitment.

    If there's anything else we can assist you with, please feel free to reach out. We're here to help and support you.

    Have a fantastic day!

    Profile pic of the author.
    Customer ServiceStaffBilling

    Reviewed April 16, 2026

    DebtBlue's customer service is one of the top in the world. They are very understanding and very easy to deal with when you have any type of issues with your payment being taken out

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for sharing your wonderful feedback about your experience with DebtBlue's customer service. We're thrilled to hear that our team made managing your payment issues a seamless process through their understanding and ease of handling queries. Strengthening our customers' experience with responsive and empathetic service is central to how we operate.

    Please feel free to reach out if there’s anything more we can do to support your needs. We always strive to assist with prompt and attentive service.

    Have a fantastic day!

    Profile pic of the author.
    Customer ServiceStaffTransparency

    Reviewed April 16, 2026

    DebtBlue was absolutely wonderful to work with. The customer service rep I had, Nick D. was the best! He was so knowledgeable and transparent about my best options to take. I will highly recommend DebtBlue to anyone who is in need of debt relief solutions.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your delightful experience with DebtBlue and giving a shout-out to Nick D.! We're thrilled to hear that you found his knowledge and transparency so impactful. Helping our customers understand their best options is exactly what we strive for, and positive feedback like yours inspires our continuous commitment to exceptional service.

    We're so glad to know you'd recommend DebtBlue to others in need of debt relief solutions. Please feel free to reach out if there's anything more we can do for you. We're always here to assist!

    Have a fantastic day!

    Staff

    Reviewed April 16, 2026

    Salem was very professional and knowledgeable with his answers. You have a good employee on your hands.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for taking the time to acknowledge Salem’s professionalism and expertise! It’s wonderful to hear that his efforts made such a positive impression. Our team strives to provide knowledgeable and exceptional support to all our customers, and feedback like yours bolsters our commitment to quality service.

    If there is anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help!

    Have a fantastic day!

    Customer ServiceStaff

    Reviewed April 15, 2026

    So, as I work through my debts with Debt Blue, there are some extra things that you have to do here and there. I had to call and add an extra deposit to start a settlement on an account, and Teneshia was very helpful and made it really easy to do!

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for sharing your positive experience with Debt Blue! We're delighted to learn that Teneshia was very helpful in assisting you with your extra deposit setup for account settlement. Ensuring our customers find the process seamless and straightforward is essential for us, and it's wonderful to receive such feedback. Your kind words mean a lot, and they inspire us further to deliver outstanding service.

    If there are any more questions or assistance you need as you work through your debts, please don't hesitate to reach out. We're here to help!

    Have a fantastic day!

    Staff

    Reviewed April 15, 2026

    Melissa R. was very helpful helping me with all my questions answering all of them to the best of her abilities in a timely manner.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for taking the time to share such positive feedback regarding Melissa R.! We are thrilled to know that her efforts greatly met your expectations by providing timely and comprehensive assistance for all your questions. Ensuring each customer has a seamless and insightful experience is our ultimate priority, and your satisfaction supports us in this mission.

    Should you have any more inquiries or require further assistance, please don't hesitate to reach out. We’re here to help!

    Have a wonderful day!

    Profile pic of the author.

    Reviewed April 15, 2026

    She gave me the answers needed in a timely manner.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your feedback with us! We’re pleased to hear that you received the answers you needed promptly. Timely assistance is an essential part of our service standards, and it's rewarding to know we met your expectations.

    Should you need any further assistance or have any other questions, please don't hesitate to reach out. We're here to help!

    Have a wonderful day!

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 15, 2026

    There’s typically very little waiting time and getting what I need is always easy. Everyone I’ve talked to has been super friendly and helpful.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your positive feedback with us! We are delighted to hear that your experience was consistently smooth and that our team members made it so welcoming and friendly. Offering a helpful and efficient service is a top priority, and knowing that we meet your needs perfectly is truly rewarding.

    Please don’t hesitate to reach out if there’s anything else we can do for you. We’re here to help!

    Have a wonderful day!

    Customer ServiceStaff

    Reviewed April 15, 2026

    She help me with everything I needed to know about my debt and overall great communication and customer skills.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for sharing your positive experience with us! We are thrilled to hear that you received the information and assistance you needed, bolstered by exceptional communication and customer service skills. Our commitment to empowering our customers with clear and supportive guidance is central to what we do, and your feedback makes us proud of our team's effectiveness.

    Please do not hesitate to reach out if you require further assistance. We’ll be happy to help!

    Have a fabulous day!

    Profile pic of the author.
    Staff

    Reviewed April 15, 2026

    Alicia was very helpful and gave me the info I needed. Every team member I’ve spoken with has been very nice and helpful as well. This is a great company to help debt relief.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for sharing your wonderful feedback! We are thrilled to hear about your positive experience with Alicia and our team members. Providing helpful and informative support is at the core of what we strive for, and your words validate our continuous efforts in offering effective debt relief assistance. It’s immensely rewarding to know we made a great impression, and we appreciate your kind words.

    Please reach out to us anytime you need further assistance.

    Have a fantastic day!

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 14, 2026

    Debt Blue reps are very friendly. The customer service is great.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for sharing your experience with us! We're thrilled that you had a positive interaction with our reps because they're committed to making sure customer service at DebtBlue is consistently great. Your feedback validates the team's dedication to friendly service and brings us immense joy.

    We greatly appreciate your kind words and look forward to continuing to assist you with your needs. Please reach out to us anytime.

    Have a fantastic day!

    TechPunctuality & Speed

    Reviewed April 14, 2026

    Your service is not for me. Maybe I am impatient. Maybe I’m concerned with my credit score taking an out drastic drop. I was just not happy with the speed at which you guys came back with some results.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hello,

    Thank you for reaching out and sharing your concerns with us. We sincerely apologize that the pace of our service was not satisfactory for you. We strive to balance delivering expedient results while carefully managing your credit situation. Your satisfaction is important to us, and we're keen to ensure our process aligns more closely with your expectations in the future.

    We invite you to discuss your experience further with our team directly, allowing us to take a closer look at your account details and address any further concerns. Your feedback is invaluable, helping us improve both our pace and the overall experience for our valued clients.

    Warm regards,

    DebtBlue Support Team

    Punctuality & SpeedStaff

    Reviewed April 14, 2026

    Kevin was extremely friendly and helpful. He was quick and efficient. Pleasurable to work with.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for your positive remarks about Kevin! We are thrilled to learn that he was able to offer friendly and efficient assistance. Doing our very best to make engagements enjoyable is deeply rooted in what we do, and your kind words are immensely appreciated. Your satisfaction truly validates our team's ongoing efforts.

    We look forward to supporting you whenever you need us again.

    Have a fantastic day!

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 13, 2026

    Helped me out quick and efficient. I appreciate it very much the level of customer service!

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for your kind words! We're thrilled to hear that our service met your expectations in efficiency and assistance. Providing prompt and effective support is at the heart of what we strive for, and your positive feedback encourages us to continue on this path. We truly appreciate your acknowledgment and look forward to being there for you whenever you need us again.

    Have a fantastic day!

    PriceStaff

    Reviewed April 13, 2026

    Better understanding of fees charged on my account.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    We are glad you received a clearer understanding of your fees. Thank you for taking the time to share your feedback.

    Staff

    Reviewed April 13, 2026

    She was extremely helpful. She answered all of my questions, she is getting things set up to close my escrow account. We've completed the program!

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your experience with us! We're delighted to hear that the service provided met your expectations, especially in answering your questions and facilitating the process of closing your escrow account. Ensuring that everything runs smoothly as you complete your program is something we're committed to, and your feedback truly encourages us. Your kind words are greatly appreciated, and we are thrilled to have been part of your journey.

    Please reach out anytime you need further assistance—we’re here to help!

    Have a fantastic day!

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 13, 2026

    Wonderful customer service. I had questions, Kevin answered them all and was a great help.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for your wonderful feedback! We’re delighted to hear about your positive experience with Kevin. Answering questions accurately and providing keen assistance reflects our core service values. We appreciate you recognizing the diligence in our customer care efforts, and your kind words inspire us to continue performing at our best.

    We look forward to assisting you again in the future.

    Have a great day!

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 13, 2026

    Great job! I never have or had any issues. Customer service is friendly and accommodating with life situations that occur.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for your wonderful review! We are thrilled to hear that you've had such positive experiences with our customer service team being both friendly and accommodating. We strive to support all of our customers, especially when life unexpectedly shifts, and it's incredibly rewarding to know our efforts are being recognized and appreciated. Your feedback is greatly valued as it reflects our commitment to delivering personalized and friendly support.

    We're grateful for your kind words and look forward to assisting you whenever you may need us again.

    Have a fantastic day!

    Customer ServiceStaff

    Reviewed April 11, 2026

    Excellent customer service skills and was able to assist me of what I needed to do to handle a creditor that’s pending being settled.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your experience with us! We’re thrilled to hear that our team provided excellent customer service and helped guide you effectively in navigating your creditor settlement efforts. It's our pleasure to assist our clients with confidence and clarity, ensuring concerns are addressed adequately. Your feedback is invaluable to our commitment to high-quality service.

    We look forward to continuing to support you whenever you need us.

    Have a wonderful day!

    Staff

    Reviewed April 11, 2026

    Cari was Awesome from start to finish. :) :) Very polite and very helpful. Cari made me feel very comfortable talking with her from the start of our conversation to the finish. Cari was very patient and professional, helping me and answering all my questions with politeness. I cannot say enough good things about her. Thank you so much, Cari, for all your help. I really appreciate it. You are an Amazing person. God Bless you. <3

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for this glowing review about your experience with Cari! We're thrilled to know that she was able to make you feel at ease, answer your questions, and provide such exemplary service from start to finish. It's our goal to ensure every interaction is as comfortable and supportive as yours was, and feedback like yours affirms the dedication our team brings. Again, your kind words are immensely appreciated, and we are honored to have provided an experience worth sharing. We look forward to continuing to assist you.

    Have a wonderful day!

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 10, 2026

    Very understanding. A great customer service. Friendly with compassion.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your positive experience! We are absolutely thrilled to hear that our team offered friendly, compassionate service. Providing understanding and excellent service is a top priority for us, and your feedback assures us that we are on the right track. We greatly appreciate your kind words and look forward to continuing to assist you with the same dedication.

    Have a wonderful day!

    Profile pic of the author.
    Staff

    Reviewed April 10, 2026

    Excellent service, kind, respectful and a joy to speak to.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for taking the time to share your experience. We’re delighted you found our service to be excellent and a pleasure to engage with. Providing kind and respectful interactions is at the heart of our values, and your positive feedback is truly appreciated. We look forward to continuing to serve you with the utmost dedication.

    Have a wonderful day!

    Staff

    Reviewed April 10, 2026

    Excellent service. Really knows how to listen. I would recommend him to anyone.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you for your wonderful feedback! It's fantastic to hear that you enjoyed our service and found it valuable. We’re glad our team was attentive to your needs and were there to help you feel secure. We're truly grateful for your recommendation and look forward to continuing to serve you effectively in the future.

    Have a lovely day!

    Profile pic of the author.
    Staff

    Reviewed April 10, 2026

    Alicia K. was extremely helpful in explaining the program and answering questions. She is a good communicator and has good insight on what is needed.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you very much for sharing your positive experience with us! We are thrilled to hear that Alicia K. was able to fully address your questions and explain the program effectively. Her strong communication and insight are exactly what we strive for to provide excellent service. Your feedback is greatly appreciated and inspires us to continue delivering top-notch support. We look forward to being there for you on your journey and assisting with any future needs.

    Have a wonderful day!

    Reviewed April 9, 2026

    Levon was phenomenal and very detailed. Made it very easy

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your fantastic experience with Levon. We're delighted to hear that he provided detailed assistance and made the process easy for you. Your feedback is greatly appreciated, and it encourages us to continue delivering excellent service. Should you need any further assistance, we are here to help. Have a wonderful day!

    Best regards,

    Staff

    Reviewed April 9, 2026

    Matthew was empathetic to our situation. He was willing to take his time and explain everything to my husband and myself. He was knowledgeable of the information that we inquired about. I was very satisfied with his assistance.

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you sincerely for taking the time to share your experience with us. We are delighted to hear that Matthew demonstrated such empathy and dedication. His helpful, informative approach is truly what we aim for, and your satisfaction underscores his dedication and our ongoing commitment. We greatly value your appreciation and feedback, and look forward to continuing to support you in the future.

    Wishing you continued satisfaction and success on your journey!

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed April 8, 2026

    Melissa from DebtBlue went above and beyond today helping me not only with my account affairs but providing tech support with my phone! Melissa was very patient and understanding!

    Thanks for your vote!
    DebtBlue
    Response from DebtBlue

    Hi,

    Thank you so much for sharing your fantastic experience with us! We're thrilled to hear that Melissa went above and beyond hanging helping out not only with managing your account but also in offering tech support. Her patience and understanding embody the kind of service we strive to offer. Your kind words mean a lot, and they're a great testament to our team's commitment to excellent care. We're here to support you whenever you need us, and we look forward to continuing to help in your financial journey.

    Wishing you all the best and more successful experiences ahead!

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    DebtBlue Company Information

    Company Name:
    DebtBlue
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1125 E. Campbell Road, Suite 200
    City:
    Richardson
    State/Province:
    TX
    Postal Code:
    75081
    Country:
    United States
    Website:
    debtblue.com