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Credit Direct
Overall Satisfaction Rating
4.92/5
  • 5 stars
    44
  • 4 stars
    4
  • 3 stars
    0
  • 2 stars
    0
  • 1 stars
    0
Based on 48 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Credit Direct

ConsumerAffairs Accredited Brand

Credit Direct is a one-stop shop for personal loans. Our unique, proprietary underwriting process not only matches consumers with loan offers internally, but we have a network for 15-20 other lenders to find the best available terms and rates. We specialize in consolidation loans and offer both pre-qualified loan products through 123applytoday.com and new applications at creditdirect.com. We are licensed in Alabama, Arkansas, Arizona, California, Florida, Iowa, Louisiana, Maryland, Michigan, Missouri, North Carolina, Oklahoma, Pennsylvania, and Texas. No matter which avenue you use, we strive to make money made simple.

64 Credit Direct Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 21, 2019

Great experience, Craig ** was very attentive. He was able to handle my needs and set me up with loan options that I could choose from. And, I appreciate him following up with me afterwards to make sure I had all I needed in this process.

Credit Direct response

We are very glad to hear your lending experience was great and our representative Craig worked to your satisfaction. If you need anything in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer
Original review: Jan. 16, 2019

Marco ** from Credit Direct was very helpful and professional from the beginning to end of the process. He responded to all my questions and also gave me excellent advice. I recommend this company 100% to anyone who needs a personal loan. Thank you Marco.

Credit Direct response

Thank you for your kind words about Marco. He is considered to be one of our top assets and your words reflect our feelings, as well. We are glad to see your lending process went well and if you ever need anything in the future, please do not hesitate to reach out to Marco in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 14, 2019

The loan process was very easy. All you have to do was follow the simple instructions via the emails. The email will let you know what you are qualified for. Put in the needed information requested and press submitted. Even 24 hours, your money will be direct deposited or your check will be in process for you via mail.

Credit Direct response

Thank your your review of our lending process. We are glad to hear you found the process simple. If you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

I worked with Craig at Credit Direct to acquire a loan. The tools and options provided by Craig worked well for me and I was able to use the loan to complete some pending business transactions. The CD team is quick and supportive.

Credit Direct response

Thank you for your kind words about about our team. We are glad to hear you were able to complete your business transactions and if you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 7, 2019

The system was easy to navigate. Craig was helpful and professional. I am very satisfied with the service I received. I will gladly give recommendations to my friends when they are in need of your services. Thank you very much!

Credit Direct response

We are very happy to hear of your satisfaction with our loan services. If you need anything in the future, please do not hesitate to reach out to us! Congrats again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 19, 2018

My experience with Mrs. ** was a stress free, easy transition. Mrs. ** was very informative and work in a timely manner with me. Mrs. ** found the best loans for and was approved very quickly and my creditors were paid expeditiousness. Thanks Credit Direct for making me debt free.

Credit Direct response

Thank you for your review of our lending processing. We are very happy to hear you have paid off your creditors. Congratulations on achieving that financial goal! If you ever need anything, please do not hesitate to ask.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2018

I had a great experience... The entire process took less than a week to complete. Chris was very prompt in answering all of my questions and was very helpful to me. I would definitely recommend this service to anyone I knew that was needing a loan quickly by didn’t want to mess with ridiculously high rate payday loans.

Credit Direct response

Thank you for you review our of lending experience. Very happy to hear you went through us, instead of high rate payday loans. If you need anything in future, please do not hesitate to ask!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 3, 2018

I was in need of a loan and was not having luck getting approved. Somehow Credit Direct crossed my path. Jay was assigned to my file. He was friendly, professional and efficient. The process was extremely easy and was completed via email. Jay provided all the requirements and followed up to ensure everything was on track. Very happy I found Credit Direct! Highly recommended.

Credit Direct response

Thank you for your review. It is nice to see we could help you with your lending needs, especially since you were having issues finding a loan. If you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 1, 2018

Credit Direct was amazingly effective and super fast. Kevin is the name of the representative that took my case. He's awesome... very knowledgeable and like I said before very effective. Great experience :). I'll recommend to anybody with financial problems.

Credit Direct response

Thank you for your kind words about our lending process and our rep Kevin. Very glad to hear of the effectiveness and speed you experienced through our process. If you need anything in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 24, 2018

Marco ** help me a lot with this loan with Marcus. He explain in deep detail about the options that I have, and also give me a few tips that will help me in the future to keep in good shape about my economic situation. I'm very grateful. Also thanks to Credit Direct.

Credit Direct response

We are glad to hear Marco was a lot of help in obtaining your personal loan. If you ever need anything in the future, please feel free to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 24, 2018

AAA+++. Did a good job helping me with my loan. Thank You so much. Will send anyone looking for a loan your way. Thanks again. The loan went very fast and easy nice work Brok. I will keep your number for my next loan...

Credit Direct response

Thank you for your review of our company. We are really glad your experience with getting a personal loan was easy and fast. If you do find yourself needing a loan in future, please do not hesitate to contact us!

2 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Sept. 11, 2018

Danny provides great customer service and kept me well informed across the entire process. Credit Direct has met my financial needs in order for me to pay my bills. Thanks, Danny for making this a great experience. I would recommend Danny to my friends who are in need of a loan.

Credit Direct response

Thank you for your kind words about our representative Danny. We are very excited to hear your financial needs have been met with our loan. If you need anything in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 21, 2018

A very professional process. Craig ** was awesome. The process was extremely easy, and trusted. I have now enrolled in the debt consolidation program to ease my monthly payments to accomplish debt free. I will recommend those who are in need of doing this program.

Credit Direct response

Thank you for your kind words about Craig and our lending process. Glad to see we could help you consolidate your debts through a loan. If you need any assistance in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 17, 2018

This company was very professional and timely. I provide additional doc. late afternoon and was approved the next day. I expected to receive my check in two days but was in my bank the next morning. Outstanding service provided by all employees that I spoke to. After reviewing my paperwork, I noticed that my pay date was incorrect. The person I spoke to was able to change for one month but I will have to call in each month to change date. Wish something could be done about this.

Credit Direct response

Thank you for taking the time to review our lending process. We are sorry to hear about the payment date issue and we will do our best to have a rep reach out to you regarding this.

Thanks again and congratulations on your loan approval.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 15, 2018

Brok was very helpful and informative. I gained access to other affiliates who were able to assist with my personal loan. I would definitely recommend to a friend or family member. I did not feel pressured to chose a specific loan/company.

Credit Direct response

Thank you for your kind words about Brok and we are glad to see you were able to get a loan. If you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 4, 2018

The first contact I made brought no results. I called to let a Credit Direct representative know that is not the way a company with your good reputation wants to be known. I shared this with the person who received my call and was forwarded to Tiah **. Tiah is a lady that your customers should have the opportunity to work with. She is well spoken, her voice is warm and friendly, she answers questions in a timely manner, and she followed through on every issue. Tiah is very professional in her overall demeanor. It was an honor to work with her.

Credit Direct response

Thank you for your kind works about Tiah. We are sorry to hear that upon first contact you didn't receive results, but glad to hear that Tiah took care of you. If you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2018

I was just looking for a small collateral free loan to get my bills back on track. I received more than I ever expected & the entire process was so easy & fast. I felt like I won the lottery! I was actually able to pay off some bills instead of paying ON some bills. What a relief! I'll never be able to thank Credit Direct for helping to make my life so much easier.

Credit Direct response

Thank you very much for your review. We are very glad to hear about your ability to pay off debt and put yourself into a better financial situation. If you need anything in the future, do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 1, 2018

Brok was very helpful in helping me to acquire my loan through Lending Club. I would refer him to any of my friends that needed help with funds. He called several times to see how things were progressing. Very personable and understanding. Thanks!

Credit Direct response

Thank you for taking the time to review your experience with Credit Direct and our rep Brok. We are very glad to see he helped you through the process and we are glad to hear your lending process went smooth. Feel free to contact us in the future for any additional help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 26, 2018

I had an awesome experience. Professional manner and extremely helpful and understanding to the needs of my loan and application. Additionally, the follow-up and personal attention provided made my experience worthy of recommendation to others.

Credit Direct response

Thank you for your kind words about out company. We are glad to see your loan needs were met to your satisfaction. If you ever need any thing in the future, please do not hesitate to reach out to us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2018

Initially I thought this was another high interest, short term loan. I was sadly mistaken and Marco explained all my options. While the interest rates could be better, I was given several options and once I completed all the paperwork had my money in 3 days! I was able to pay off my debt and now I can focus on paying less while watching my credit score grow!!!

Credit Direct response

Thank you for your review. We are glad to see Marco helped you through the process and explained everything thoroughly. It is so awesome to hear you paid off your existing debt and can pay less with this new loan. If you need anything in the future, please let us know!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 16, 2018

I would like to thank all involved in processing my loan offers, especially agent Rita for her time explaining the process and getting me the best offer that I can get. She was very helpful and will recommend the entire team to anyone interested in this service. Thank you, Rita and the team involved.

Credit Direct response

Thank you for your kind words. We are very glad to be able to help you with your loans and want to extend a thank you back to you for working with us to accomplish your financial goals. If you need anything in the future, please contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 16, 2018

Very courteous and professional. Mr. ** handled my request in a fast and efficient manner. I would highly recommend Credit Direct to anyone I know who is looking for a loan. A very efficient and hassle free way to get a loan.

Credit Direct response

Thank you for your review of our company and we are glad to see your loan was funded fast and efficient.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 12, 2018

Working with Credit Direct was a wonderful process overall. Kevin ** was fantastic to work with and assisted in guiding me through each step to ensure a expeditious response from various lenders. I would highly recommend Credit Direct and looking forward to doing business with them in the future.

Credit Direct response

Thank you for your kind review of our company. We are glad to hear Kevin assisted you through the lending process. If you need anything in the future, please do not hesitate to ask.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: July 5, 2018

The process was easy and simple. I simply called and was asked to fill out application. After being approved I was satisfied with the outcome and provided very good customer service. I Recommend this to anyone. The service provided was good and helpful. And the money I received was promptly sent to my account. And the follow up was prompt after I received the funds.

Credit Direct response

Thank you for your review of our lending process. We are very glad to hear everything was satisfactory. If you need anything, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 2, 2018

Overall my experience in dealing with Craig ** was great. The loan was easy to obtain and the money was deposited the next day after approval. I would highly recommend to a friend who needs a loan to work with Craig.

Credit Direct response

Thank you for your kind words about Craig. We are glad to see that your money was deposited successfully for your loan. Feel free to contact us anytime!

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Rated with 4 stars
Verified Reviewer
Original review: June 28, 2018

Dealing with this company and their representative, Craig, in particular, was a breeze. Craig was very helpful and knowledgeable and answered all of my questions and concerns. His personality is one that you would only hope to receive in customer service. He always answered my phone calls and his follow up e-mails and phone calls was much appreciated. I highly recommend this company for your loan needs.

Credit Direct response

Thank you for your kind words about our company and our representative Craig. If you do need anything in the future, please let me know.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 21, 2018

The loan application was a great experience. This is due to your loan officer, Travis **. He was very professional, friendly and courteous. He answered all of my questions and explained the process to me in easy to understand terms. I also like the fact that you have an A+ rating w/the BBB. That was one of the main reasons I contacted your company. I had flyers from other companies, but the BBB rating got my attention. I will recommend your company to my friends.

Credit Direct response

Thank you for your kind words about our company. We are also very proud of our A+ rating on the BBB. We are very glad to hear Travis helped you through the process and glad to see we were able to get you a loan!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 20, 2018

Craig ** handled my Loan process simple and easy and he had clarified all my queries and very helpful in taking the application forward. He has kindly assisted in reviewing and processing my application quickly. Loan process was very quick and funding was on time. Thank you very much for that.

Credit Direct response

Thank you for your kind words about Craig and our company. We are very glad to see you loan process was easy for you. Feel free to contact us at any time for any additional help or questions!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: June 19, 2018

Craig did an outstanding job. Superior Customer Service. I would recommend to all my associates, he was thorough and professional and I will work with him in the future with any Financial needs and advice moving forward... Hopefully I can qualify down the road for larger opportunities with Craig...

Credit Direct response

Thank you for your kind words about our representative Craig Sword. Please feel free to contact him in the future for any lending needs.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 19, 2018

My experience was excellent. It took a while to start up the loan. Craig ** was awesome in helping me to the process, which returned me to refinancing a loan that I already had. This turned out to work well in the end.

Credit Direct response

Thank you for your review of our loan process. We are really glad to see that even though it was a bumpy ride, we were still able to get you into a better loan offer than you had before and we are glad to see everything worked out in the end.

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Credit Direct expert review by Barbara Friedberg

Credit Direct Loans offers unsecured loans up to $40,000. You can complete the application, receive a loan proposal and contract and sign the contract electronically. The money is deposited into your checking account. Credit Direct Loans is licensed to provide loans in Arizona, California, Florida, Indiana, Iowa, Maryland, Michigan, Missouri, North Carolina, Ohio, Pennsylvania, Texas and Virginia.

  • Unsecured loan: You can take out a loan with Credit DIrect without putting anything as collateral. You also do not have to be a homeowner.

  • Simple process: To find out what loan options are available to you, complete an online form including the type of house you live in, your employment situation, your requested loan amount and credit score. A representative will contact you with more information.

  • Fixed-rate: Credit Direct offers fixed-rate loans, so you don’t have to worry about your interest rate changing for the life of your loan.

  • No prepayment fees: If you pay off your loan early, there are no prepayment fees.

  • Easy to contact: You can contact a Credit Direct representative via email, telephone or by submitting an online form. They will reply to your inquiry within 24 hours.

  • Best for: people with good credit who want an unsecured loan and those who want to complete the loan application process online.

Profile picture of Barbara Friedberg
Barbara Friedberg Personal Finance Contributing Editor

Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities. Her work has been featured in U.S. News & World Report, Investopedia, Yahoo!Finance and many more publications.

Credit Direct Company Information

Company Name:
Credit Direct
Company Type:
Private
Year Founded:
2012
Address:
9201 Corporate Blvd, Suite 110
City:
Rockville
State/Province:
MD
Postal Code:
20850
Country:
United States
Phone:
866-414-4198
Fax:
301-637-3304
Website:
www.creditdirect.com
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