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Credit Direct
Overall Satisfaction Rating
4.94/5
  • 5 stars
    48
  • 4 stars
    4
  • 3 stars
    0
  • 2 stars
    0
  • 1 stars
    0
Based on 52 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Credit Direct

ConsumerAffairs Accredited Brand

Credit Direct is a one-stop shop for personal loans. Our unique, proprietary underwriting process not only matches consumers with loan offers internally, but we have a network for 15-20 other lenders to find the best available terms and rates. We specialize in consolidation loans and offer both pre-qualified loan products through 123applytoday.com and new applications at creditdirect.com. We are licensed in Alabama, Arkansas, Arizona, California, Florida, Iowa, Louisiana, Maryland, Michigan, Missouri, North Carolina, Oklahoma, Pennsylvania, and Texas. No matter which avenue you use, we strive to make money made simple.

74 Credit Direct Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 14, 2019

Great experience, loan approval in one day. The Loan Specialist for CreditDirect provided several loan and debt consolidation options. He worked with me to get the best loan for my situation explained the process. Really great experience. Great to know there are options to help your situation. Would highly recommend to my family and friends.

Credit Direct response

We are very happy to hear you experience with Credit Direct was great. If you need anything in the future, please do not hesitate to contact us. Congrats again on your loan!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 17, 2019

Once application was sent in, I was contacted immediately. I was able to say what I needed and the payment I would need to get the loan. They worked with me to get what I needed. Was very fast and efficient. I was very happy with how it was handled and how quick.

Credit Direct response

It is good to hear that you were happy with the results of your loan application. It is always nice to be able to work with our customers to best fit their needs. If you need anything in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 15, 2019

Easy and quick. All questions answered. Also Matt followed up when I let it sit for a few days. Would recommend to a friend. Would do again if needed. Money was funded in 24 hours as I was told. Very impressive system and service.

Credit Direct response

Thank you for your review of our lending process. We are glad to hear you trusted us enough to recommend to a friend. If you need anything in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

Travis ** Contacted me on Monday asking if I still wanted a loan and I said yes. I have been trying to get $10,000.00 to pay off credit cards and other loans. After numerous my hopes were less than high but I gave a credit application. Within a few hours I had an approval. I wish I had gotten Travis a year ago as he knew what buttons to punch.

Credit Direct response

We are very glad to hear Travis helped you accomplish your goals. It's always nice to hear we have helped someone with paying off existing debt. If you need anything in the future, please do not hesitate to reach out to us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 14, 2019

This company was very easy to do business with, they were very prompt on processing my application. Things went very smoothly, would definitely recommend to anyone. Mr ** was great to work with, and was very helpful thru the process, I’m glad I found this company.

Credit Direct response

And we're glad you found us too. Thank you for your kind words and if you need anything in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 13, 2019

I had a fantastic experience with Credit Direct. It was a easy process, excellent customer service and I received my loan within 2 days. I would definitely recommend this company to my friends and family and use them again in the future.

Credit Direct response

Thank you for your kind words. We are very pleased to hear your experience with us was a good one. If you need anything in the future, please do not hesitate to reach out to us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 12, 2019

Fast and friendly! So helpful getting me to a funding source. I didn't have to do anything but click here and there. The process was so easy. I had my money in 3 days. I would recommend to a friend for sure.

Credit Direct response

Thank you for your friendly review of our lending process. We are glad to hear you have your money. If you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Feb. 4, 2019

I was able to get very professional and timely help from Tiah ** in the loan process. I was funded quickly and efficiently. Thank you for your help. I would recommend this service to a friend. I was not able to get funding immediately because I finalized my paperwork on a Friday evening - but as soon as Monday morning arrived, I saw that I had been funded.

Credit Direct response

Thank you for taking the time to review our company and lending process. We are very happy to hear that Tiah took care of you. Please contact us in the future if you need anything!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 24, 2019

I can’t begin to say how great this service was. I was approved for multiple loans within 24 hours and had funds in another 24 hours. I didn’t even speak to anyone over the phone but my point of contact was adamant at helping me get me to the right banks to provide funding.

Credit Direct response

We are pleased to hear that your experience with us and our lending process was great. We are glad to hear you have your funds and if you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 23, 2019

Great, great service & attention by Steve **!!! Superb communication helped get the process finished in an expedited manner!!! I received my deposit in just three short days!!! Thank you very much, again!!! Steve also explained a few things about docu-sign I was unaware of.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 21, 2019

Great experience, Craig ** was very attentive. He was able to handle my needs and set me up with loan options that I could choose from. And, I appreciate him following up with me afterwards to make sure I had all I needed in this process.

Credit Direct response

We are very glad to hear your lending experience was great and our representative Craig worked to your satisfaction. If you need anything in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer
Original review: Jan. 16, 2019

Marco ** from Credit Direct was very helpful and professional from the beginning to end of the process. He responded to all my questions and also gave me excellent advice. I recommend this company 100% to anyone who needs a personal loan. Thank you Marco.

Credit Direct response

Thank you for your kind words about Marco. He is considered to be one of our top assets and your words reflect our feelings, as well. We are glad to see your lending process went well and if you ever need anything in the future, please do not hesitate to reach out to Marco in the future.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 14, 2019

The loan process was very easy. All you have to do was follow the simple instructions via the emails. The email will let you know what you are qualified for. Put in the needed information requested and press submitted. Even 24 hours, your money will be direct deposited or your check will be in process for you via mail.

Credit Direct response

Thank your your review of our lending process. We are glad to hear you found the process simple. If you need anything in the future, please do not hesitate to contact us!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 10, 2019

I worked with Craig at Credit Direct to acquire a loan. The tools and options provided by Craig worked well for me and I was able to use the loan to complete some pending business transactions. The CD team is quick and supportive.

Credit Direct response

Thank you for your kind words about about our team. We are glad to hear you were able to complete your business transactions and if you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 7, 2019

The system was easy to navigate. Craig was helpful and professional. I am very satisfied with the service I received. I will gladly give recommendations to my friends when they are in need of your services. Thank you very much!

Credit Direct response

We are very happy to hear of your satisfaction with our loan services. If you need anything in the future, please do not hesitate to reach out to us! Congrats again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 19, 2018

My experience with Mrs. ** was a stress free, easy transition. Mrs. ** was very informative and work in a timely manner with me. Mrs. ** found the best loans for and was approved very quickly and my creditors were paid expeditiousness. Thanks Credit Direct for making me debt free.

Credit Direct response

Thank you for your review of our lending processing. We are very happy to hear you have paid off your creditors. Congratulations on achieving that financial goal! If you ever need anything, please do not hesitate to ask.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2018

I had a great experience... The entire process took less than a week to complete. Chris was very prompt in answering all of my questions and was very helpful to me. I would definitely recommend this service to anyone I knew that was needing a loan quickly by didn’t want to mess with ridiculously high rate payday loans.

Credit Direct response

Thank you for you review our of lending experience. Very happy to hear you went through us, instead of high rate payday loans. If you need anything in future, please do not hesitate to ask!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 3, 2018

I was in need of a loan and was not having luck getting approved. Somehow Credit Direct crossed my path. Jay was assigned to my file. He was friendly, professional and efficient. The process was extremely easy and was completed via email. Jay provided all the requirements and followed up to ensure everything was on track. Very happy I found Credit Direct! Highly recommended.

Credit Direct response

Thank you for your review. It is nice to see we could help you with your lending needs, especially since you were having issues finding a loan. If you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 1, 2018

Credit Direct was amazingly effective and super fast. Kevin is the name of the representative that took my case. He's awesome... very knowledgeable and like I said before very effective. Great experience :). I'll recommend to anybody with financial problems.

Credit Direct response

Thank you for your kind words about our lending process and our rep Kevin. Very glad to hear of the effectiveness and speed you experienced through our process. If you need anything in the future, please do not hesitate to contact us.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 24, 2018

Marco ** help me a lot with this loan with Marcus. He explain in deep detail about the options that I have, and also give me a few tips that will help me in the future to keep in good shape about my economic situation. I'm very grateful. Also thanks to Credit Direct.

Credit Direct response

We are glad to hear Marco was a lot of help in obtaining your personal loan. If you ever need anything in the future, please feel free to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 24, 2018

AAA+++. Did a good job helping me with my loan. Thank You so much. Will send anyone looking for a loan your way. Thanks again. The loan went very fast and easy nice work Brok. I will keep your number for my next loan...

Credit Direct response

Thank you for your review of our company. We are really glad your experience with getting a personal loan was easy and fast. If you do find yourself needing a loan in future, please do not hesitate to contact us!

3 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Sept. 11, 2018

Danny provides great customer service and kept me well informed across the entire process. Credit Direct has met my financial needs in order for me to pay my bills. Thanks, Danny for making this a great experience. I would recommend Danny to my friends who are in need of a loan.

Credit Direct response

Thank you for your kind words about our representative Danny. We are very excited to hear your financial needs have been met with our loan. If you need anything in the future, please do not hesitate to contact us.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 21, 2018

A very professional process. Craig ** was awesome. The process was extremely easy, and trusted. I have now enrolled in the debt consolidation program to ease my monthly payments to accomplish debt free. I will recommend those who are in need of doing this program.

Credit Direct response

Thank you for your kind words about Craig and our lending process. Glad to see we could help you consolidate your debts through a loan. If you need any assistance in the future, please do not hesitate to contact us.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 17, 2018

This company was very professional and timely. I provide additional doc. late afternoon and was approved the next day. I expected to receive my check in two days but was in my bank the next morning. Outstanding service provided by all employees that I spoke to. After reviewing my paperwork, I noticed that my pay date was incorrect. The person I spoke to was able to change for one month but I will have to call in each month to change date. Wish something could be done about this.

Credit Direct response

Thank you for taking the time to review our lending process. We are sorry to hear about the payment date issue and we will do our best to have a rep reach out to you regarding this.

Thanks again and congratulations on your loan approval.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 15, 2018

Brok was very helpful and informative. I gained access to other affiliates who were able to assist with my personal loan. I would definitely recommend to a friend or family member. I did not feel pressured to chose a specific loan/company.

Credit Direct response

Thank you for your kind words about Brok and we are glad to see you were able to get a loan. If you need anything in the future, please do not hesitate to contact us!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 4, 2018

The first contact I made brought no results. I called to let a Credit Direct representative know that is not the way a company with your good reputation wants to be known. I shared this with the person who received my call and was forwarded to Tiah **. Tiah is a lady that your customers should have the opportunity to work with. She is well spoken, her voice is warm and friendly, she answers questions in a timely manner, and she followed through on every issue. Tiah is very professional in her overall demeanor. It was an honor to work with her.

Credit Direct response

Thank you for your kind works about Tiah. We are sorry to hear that upon first contact you didn't receive results, but glad to hear that Tiah took care of you. If you need anything in the future, please do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 3, 2018

I was just looking for a small collateral free loan to get my bills back on track. I received more than I ever expected & the entire process was so easy & fast. I felt like I won the lottery! I was actually able to pay off some bills instead of paying ON some bills. What a relief! I'll never be able to thank Credit Direct for helping to make my life so much easier.

Credit Direct response

Thank you very much for your review. We are very glad to hear about your ability to pay off debt and put yourself into a better financial situation. If you need anything in the future, do not hesitate to contact us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 1, 2018

Brok was very helpful in helping me to acquire my loan through Lending Club. I would refer him to any of my friends that needed help with funds. He called several times to see how things were progressing. Very personable and understanding. Thanks!

Credit Direct response

Thank you for taking the time to review your experience with Credit Direct and our rep Brok. We are very glad to see he helped you through the process and we are glad to hear your lending process went smooth. Feel free to contact us in the future for any additional help.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 26, 2018

I had an awesome experience. Professional manner and extremely helpful and understanding to the needs of my loan and application. Additionally, the follow-up and personal attention provided made my experience worthy of recommendation to others.

Credit Direct response

Thank you for your kind words about out company. We are glad to see your loan needs were met to your satisfaction. If you ever need any thing in the future, please do not hesitate to reach out to us!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: July 17, 2018

Initially I thought this was another high interest, short term loan. I was sadly mistaken and Marco explained all my options. While the interest rates could be better, I was given several options and once I completed all the paperwork had my money in 3 days! I was able to pay off my debt and now I can focus on paying less while watching my credit score grow!!!

Credit Direct response

Thank you for your review. We are glad to see Marco helped you through the process and explained everything thoroughly. It is so awesome to hear you paid off your existing debt and can pay less with this new loan. If you need anything in the future, please let us know!

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Credit Direct expert review by Barbara Friedberg

Credit Direct Loans offers unsecured loans up to $40,000. You can complete the application, receive a loan proposal and contract and sign the contract electronically. The money is deposited into your checking account. Credit Direct Loans is licensed to provide loans in Arizona, California, Florida, Indiana, Iowa, Maryland, Michigan, Missouri, North Carolina, Ohio, Pennsylvania, Texas and Virginia.

  • Unsecured loan: You can take out a loan with Credit DIrect without putting anything as collateral. You also do not have to be a homeowner.

  • Simple process: To find out what loan options are available to you, complete an online form including the type of house you live in, your employment situation, your requested loan amount and credit score. A representative will contact you with more information.

  • Fixed-rate: Credit Direct offers fixed-rate loans, so you don’t have to worry about your interest rate changing for the life of your loan.

  • No prepayment fees: If you pay off your loan early, there are no prepayment fees.

  • Easy to contact: You can contact a Credit Direct representative via email, telephone or by submitting an online form. They will reply to your inquiry within 24 hours.

  • Best for: people with good credit who want an unsecured loan and those who want to complete the loan application process online.

Profile picture of Barbara Friedberg
Barbara Friedberg Personal Finance Contributing Editor

Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities. Her work has been featured in U.S. News & World Report, Investopedia, Yahoo!Finance and many more publications.

Credit Direct Company Information

Company Name:
Credit Direct
Company Type:
Private
Year Founded:
2012
Address:
9201 Corporate Blvd, Suite 110
City:
Rockville
State/Province:
MD
Postal Code:
20850
Country:
United States
Phone:
866-414-4198
Fax:
301-637-3304
Website:
www.creditdirect.com
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