Consumer Portfolio Services Reviews

Collection agency for a car loan. Need to refinance this 'cause it is outrageous.

They don't have their stuff together. When you car get hail damage they take their sweet time. Even after the car been totaled out. Progressive has try to get ahold of them many times. They don't return phone call. Then when you try to get another car loan through them. They like to play games. They refuse to work with you. I had a loan through another company. They approve me for a car loan. Then when I tried to get another one. They "we need our money for the other car " Even though they refuse to work with the insurance company. They are in the business to make money. But do a poor job at it.

I knew getting a loan with them was risky, but I was desperate, which is what they count on. Consumer Portfolio Services is an immoral, unethical, criminal organization that needs to be shut down. After paying for 4 years on a $17K loan, I still owe $13K!! It is mathematically impossible for the loan to be paid off by the end of the term. I am sick of dealing with daily phone calls even though I was up-to-date on payments. I knew that I couldn't continue to afford $500/mo payments so I relinquished the car to them and used my meager savings to buy a different vehicle.

Do not sign with these people. They harass you and your friends, family, and anyone you know even when you have informed them to not call these people. They bother you constantly even if you make payments and payment arrangements. They raise your loan amount and make it to where you pay more than the original to keep you tied. If I could rate them a 0 stars I would.

Unethical tactics and taking advantage of people who are in a position of need. Obviously, they are doing things with legal backing, but they should still be investigated for allowing finance charges to continue a voluntary repossession has been requested. I am going to write my senator to see what can be done.

Unfortunately it feels like I will never pay off my car. I got behind last year and can’t seem to catch up. The help they offer is supposed to help you but it doesn’t you. Also you are unable to change due date only once in the entire length of loan. I've had my suv going on 5 yrs and still owe $8200.00. I Unfortunately once you are in Bad credit Status it remains you can never get out of it. Due to the high interest rates and being on a fixed income.

Financed my car and the interest was higher than I wanted. Waited 6 months for better apr offer. Made monthly payment of 780$, payment cleared my bank, applied for refinancing for new amount before statement date and any new interest. They sent me a check for only 86$, and according to calculations from financial advisor and my records, they STILL owe me for that last payment as it did not show in their system but came out of my bank.. The check issued by new creditor was already sent and over the amount it should’ve been if my payment would’ve cleared. I’ve refinanced many times over the years and they’re shady. So basically my December payment went poof. They keep fighting me on it so I have to eat that cost now for December’s payment.

ABSOLUTE WORST LOANING COMPANY!!! Me and my wife purchased a 2024 Honda civic and they were the loan company. After they let us DRIVE OFF THE LOT!! They ended up taking it away because I didn't have a letter with my address and my wife's name!! I sent them the lease, but that just wasn't good enough! Thankfully, the dealership was AMAZING and got a different finance company to take it, AND ALL WE NEEDED WAS OUR IDs. Absolutely terrible customer service. So so so glad we have the loan under an actual good loaning company.

I co-signed for an auto loan for my son. Even with no late payments they are calling, texting, emailing, harassing both he and I with no payment due until next month. It’s a joke will refinance as soon as we are able and will never get another loan through this company again. They act like loan sharks, are completely unprofessional and disorganized, and when they call act secretive about who they are and get rude when you ask questions when they ask for your social security number. If I could leave zero starts I would.

Don’t use this company unless you can be early on payments. I’ll admit, I’m a bit behind. But they’re calling people I don’t even talk to. So, if you’re okay with a company calling ex-co workers, extended relatives, or anyone you’ve ever makes contact with. Then you should be fine. But be warned, they’ll call literally anyone you’ve ever known and idk how they’re even getting these numbers to some people.