Consumer Portfolio Services

Stay away from this finance company, interest rate too high, the customer service people are rude, if you ever get in a bind, you will never catch up from all the high interest rate fees, and once you get behind, they threatened and harass you. I had my vehicle reposted, which they auction off, and had the nerves to send a letter saying I still owed them money and I only had 5mos before I paid this vehicle off, they scammed me to get this vehicle back anyway. Run far away from this company.

When the class action lawsuit comes out I will be the first in line on these scammers!! Just watch it will be coming, you can't be this low and don't expect karma! After repeated calls (4 times a day, different numbers) about a car payment I asked for a supervisor because reg agent was sooo ** rude, asked her to send me breakdown of my payments, STILL haven't received!! Yet the phone calls ceased! No worries. I keep good notes and just waiting for the right atty to jump all on this!! He will be RICH from the class action from all the people they have scammed. READ YOUR COMPANY REVIEWS, WISH I HAD!! You will take notice of the companies that care or NOT! Until they are in court faking it!!

Stay away from these loans. They will try to pinch every penny from you. If they don't get you the high rate loans they will charge you a fee every time you make a payment to them. Also unnecessary high late fees. Wish I had not got into business with this company.

We bought a 2015 GMC Acadia. A month later the check engine light came on before we ever even made the first payment. I call and they said you buy as is. So here we are a year and a half later with a car that is a pos!! We go to get a loan from my bank to trade it in and somehow we owe more than what we financed. We financed 24k and we owe 26k how does this happen!! These people are awful!!! Run!!

Truthfully at first things were perfectly fine. I always made my payments on time as best I could until I fell in hard times and got behind. Now granted they have continuously worked with me for years and it always try to find a way to make things easier for me when it comes to payments. The staff is usually very polite and very professional. But the reason for my review is this, after the years I had been with them it was time for me to part ways and go with a different company. They gave me a much lower interest rate and there’s a payoff that was sent to them that has a tracking number from the company that I am with now. The tracking number showed that after the check was mailed out on 7 October it showed that it showed up in the mailbox their mailbox that was listed on their 10 day payoff letter on the 17th.

So my mother died months ago. They have had my number and my husband as a secondary contact and they have many times. The note on the car was under 4k from being completed. Their number came up as scam likely and they were told not to call because obviously it said scam likely and instead of calling myself or husband like they have for the past 4 years if anything happened they send a tow truck and picked up the car and called the note refusing to reinstate it. Of course I paid the loan off but had I not been able to they would have just sold the car and made an additional 17k- 20k+ I’ve Priced this car and that’s what it’s going for in the condition it’s in. They WANTED that car not to be paid so they could turn around and resell it.

This company is horrible..I got behind when Covid hit and everything shut down. Got behind on my payments. They refused to work with me. All they did was threaten me…April of 2022 they came and repossessed the car. I was able to borrow the money from a family member. They gave me the total balance I had to pay to get car back…I paid it then in May received a letter and email saying I still owed 249.00 for April and come end of May at due date I would have May due so I paid it then paid May and the following month June, then July only to be told I still owed for March and April so the payments I was making in May and June was covering payments I was still behind even after showing the email and letter that it is impossible.

I give this company A BIG FAT ZERO! I have paid off four cars & NEVER been treated so horrible! After contracting covid back in October 2021 I fell behind in a car payment! After calling to work out something as I have been paying on this account for three years before Covid & thinking something could be worked out. After all I had severe pneumonia complications as I am disabled veteran to date I am still under Department of Veterans Affairs medical care for it.

CPS financed a 2012 Camaro for me January 2018. May 2019 the car literally broke down on me. No warning signs. I KEPT the maintenance and my payments up. I had just bought 4 brand new tires and had just got the registration in April. Always got my oil changed synthetic $80 per visit. The car literally scared me. Driving in the rain it would slide. I thought it was the tires but it still would slide in the rain with the new tires. I was on the freeway coming from a 10 hour shift at work. I heard something I thought it was debris trapped under. It sound like plastic rattling under. Pulled over didn't see any thing stuck under the bottom. It wouldn't start back up. Had the car towed to the Chevrolet dealership. $15K was my estimate for a new catalytic converter. Overall they said I need a new motor.

Please stay away from this company! Fraudulent! Thiefs! Rude! Car loan approved with 15k down and was approved with 12k over sticker price plus unauthorized warranty added without my knowledge. They are running an illegal establishment with kickbacks from specific dealerships and committing auto fraud on a daily basis. Shame on you CPS & Sandy Sansing of Pensacola, FL.