Community Tax Reviews

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Edited by: Tammy Burns

About Community Tax

Founded in 2010, Community Tax is a tax resolution company that offers tax resolution, tax preparation and accounting services across the nation. It uses tax practitioners and certified public accountants (CPAs) to represent clients in front of the IRS. Potential clients can request a free consultation before beginning the process.

Pros
  • 100% money-back guarantee
  • Spanish available
Cons
  • Not all service prices published

Community Tax Reviews

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    Page 7 Reviews 835 - 1035
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    Staff

    Reviewed Dec. 12, 2014

    Community Tax is a company who cares about people who get themselves in financial situations where it seems that there's no way out. I first heard about them from my first sister, when she gave my mother a number to call. My mother sought for Community Tax's services because she had a debt she couldn't pay.

    This was myself and my mother's first time to use such services and the team members were awesome! I talked with 2 or 3 different males who were all awesome in the resolution. Their professionalism and the manner in which they handled my mother's case was a huge plus for me. Of course, I have to provide all the documents that they needed and I didn't mind doing that since it was as easy as faxing them a copy of my Power of Attorney and informed them either e-mail or text message was the best way to contact me. I'm truly grateful for that. After Community Tax sent us a case closed letter, a month later, we received a letter from the IRS asking for a payment. I just made them a copy of the case closed letter and sent it to them.

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    Staff

    Reviewed Dec. 11, 2014

    Community Tax was my lifesaver and I love them. I got in contact with them because I was behind in my taxes. I had not paid them and didn’t know what to do. We’ve got it all resolved and they accepted by offering compromise. I am absolutely elated with the company. They did a very professional job. They prepared all my taxes and helped me understand how to do it. They set me up where I pay every week to IRS through my checking account so I’m always paid up. The team members are very helpful and always there when I needed them. They were able to do what they said they would do.

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    Customer ServiceStaff

    Reviewed Dec. 11, 2014

    My overall experience with Community Tax was excellent. I like the service and the people who answered the phone. They are efficient. They deleted my account with IRS and I earned $46,000. I don’t have to pay in full because they helped me very much.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2014

    I contacted Community Tax to see what they could do for me. It’s all been taken cared of. I might use them to file this year. The team members were super awesome. We talked about what I was going to have to pay and if things didn’t work out, they’d walk me through the whole thing. It's almost $20,000 less the fees, and they charged me with $3,000 so almost $15,000 removed. I was pleased with that. If you need someone to help you out, call them. They did what they said they’re going to do and they alleviated a lot of my anguish.

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    Staff

    Reviewed Dec. 10, 2014

    My experience with Community Tax was great. I had tax problems with the IRS and tried it on my own at first but it didn’t work. After I heard about them on the radio, I decided to give them a call. Each person that I talked to did exactly what they said they were going to do and they were right on point with it. You just tell them what you need and they take care of it. They do not prolong it and are easy to work with. You give them all the documents they need and they’re on it.

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    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 9, 2014

    I first learned about Community Tax on the internet. I contacted them because of the tax amount that I owed. My issue is temporarily for right now resolved, no corrections status. I've had a couple of discussions with a couple of people and they've been very helpful. It's a good service and they deal with the government but since it's not a permanent fix I'm still kinda worried about when they've done all they can do and the government still continues to pursue it. I called them over this past weekend and they were not in the office on the weekends. I left messages on two numbers that I called but nobody ever called me back. I told them that it was urgent. When they didn't call me after the weekend was over, that kind of discouraged me a lot because I had someone calling me and telling me that I was going to be arrested and put in jail. Because I was at work, it really disturbed me to get a call like that, so I called them to tell them what had happened, and they never returned my call. Just talking to my sister, I realized that's a scam, trying to get me to make a payment because the IRS don't do that. and calmed down. All in all, Community Tax knows what they do.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2014

    I got the number for Community Tax off the TV and called them because I owed a lot in taxes. I tried to work with other companies before and even tried to resolve my tax problem on my own. Community Tax came up with a payment plan and I’m making payments but it's not fully resolved. Their team members were all good at first and I thought they were very thorough, efficient and did what they said they were going to do.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Dec. 7, 2014

    I had been stressing over the IRS situation. I was in a payment plan that I knew when I set up, I was not able to follow through with and pay my taxes regularly. This was getting to me to have the money and I can't pay my bills, and that is what led me to looking for other resources. When I heard about them on the radio, I told myself to give them a call. I spoke to a lady who was very nice. She did quick things that could help me and explained the situation. I did some research and I was not thrilled with some of the research that I found out, so I sent an email to say "thank you for your time" because at that point in time I was not going to select them as representative for me on the tax issue based on information I was provided. I was probably one of the most scared, apprehensive persons. I don't need them to take my check because I go paycheck to paycheck.

    About an hour later she replied, "Thank you, good luck," whatever, and about an hour later, I got an email from the co-owner telling me that he understands my position and stuff like that and he explained to me how the process worked. He's very, very polite. He explained to me the rating systems a little bit and he really eased my mind. Because he personally took an effort by responding through email and giving me his direct line for any questions or concerns, some of them don't personally take an interest in their business and it just seems they want the money, I thought I'd give it a shot.

    I called them, and he was very good with explaining how the process works and telling me what I needed to do. I hired them and I was very, very pleased with their performance and professionalism. Their payment plan is where I could pay because they really understand that it's really hard to come up with extra money to pay them. I have nothing bad to say; I have nothing but good. They're excellent.

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    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 6, 2014

    I had a great experience with Community Tax. Their advertisement sounded good and I went for it. And I feel that all of them are in it to make money but I said I’d give these people a try. It was a rough two years but they handled it like experts and professionals. They told me anytime I had a problem, if I get anything in the mail, to send it to them and they would take care of it. Then they sent me the forms that it was resolved. I was just worried for two years, and I didn’t know they were going to do that good, and they did. At my age, I owed like $68,000 and I can’t pay but they got it fixed. I spent over $7,000 with them and it was worth it. I got the darn thing off of my back. I’d rate them excellent without a doubt.

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    Staff

    Reviewed Dec. 5, 2014

    It was a very good experience that I had with Community Tax. They’re professional and very nice to me. They solved my problems. As far as me having to pay more on what I owed, I just got to make sure that each year that I won’t have an IOU... but I think this year I am because I was trying to pay the lawyers off at the time. I just need to save up some money so I can nip it in the bud when it does come.

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    Reviewed Dec. 4, 2014

    I have successfully completed the two-step-program with Community Tax and had my tax situation resolved.

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    Reviewed Dec. 4, 2014

    Everybody in Community Tax is nice and very accommodating.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 3, 2014

    I heard about Community Tax on the radio and contacted them because I needed help. I tried to resolve it myself, but I kept getting backed up and they were taking my checks but they were not applying it to my taxes. So I talked and cried to the Community Tax representative named Latisha, about how so many people ripped me off and I just can’t trust anybody. She said, “We don’t do that here at Community Tax. We will help you and we will work with you.” That was Godsend. Latisha, George, Mary, all them, they are so helpful. They are awesome. They kept me on what was going on and very much on point. If I called them or left a message, they would call me back the following day. I was scared at first that these people are going to take my money but they didn’t do that. Community Tax has helped me out with everything and my issues have been resolved. The IRS stopped contacting me and sending me letters so I know it’s clear.

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    Community Tax Company Information

    Company Name:
    Community Tax
    Company Type:
    Private
    Year Founded:
    2010
    Address:
    17 North State Street, Suite 1800
    City:
    Chicago
    State/Province:
    IL
    Postal Code:
    60602
    Country:
    United States
    Fax:
    (888) 616-8850
    Website:
    communitytax.com

    Media

    AWARDS & CREDENTIALS 
    Illinois CPA Society
    Non-CPA Asosciate Member of AICPA
    Illinois Chamber of Commerce