Best online stockbrokers for beginners

Robinhood is a solid option if you’re looking for a broker that’s focused on mobile app users. It offers commission-free trading with no account minimums.

Robinhood has some educational materials for new investors, but access to research reports is exclusive to Robinhood Gold, its paid subscription tier. Other features, like investing on margin and larger instant deposits, are also only available to Gold users.

Several aspects of Robinhood make it appealing:

• Commission-free trading
• One free stock for new users
• Instant deposits up to $1,000 for free users

Some disadvantages with Robinhood include:

• Some features require a paid subscription
• Limited research materials compared to other online stockbrokers

Several reviewers have praised Robinhood for its easy-to-use system. Benaiah from Pennsylvania said: “I love that Robinhood allows ordinary people to invest in the stock market and have a chance at earning on their own there. I love the insights the company gives and how easy the platform is to use. I loved how easy it was to set up.”

However, other reviewers have described frustrating situations with Robinhood, such as accounts taking too long for verification. One reviewer from New Jersey noted: “I have been trying to get my account verified for over 11 days. Their email support seems to be misleading and not secure at all. They send email every other day from a different person asking to send ** and when you send you get another one.”

Ameriprise Financial has been in business for more than 125 years, making it one of the oldest full-service investment companies in the U.S. It has multiple features and tools to help you start investing.

Fees vary based on the services you take advantage of — Ameriprise also offers financial advising services beyond acting as a broker. There aren't many educational materials on the company's website for those who would rather not use an advisor, though.

Ameriprise Financial is one of the best online brokers worth considering because of its:

• Local branch network available
• Wide range of investment options
• Ongoing customer support and advice if needed

There are potential drawbacks to bear in mind:

• Limited educational materials for beginners
• Can cost more than discount brokerages

Vincent from California said: “I never knew a lot coming into this but always received genuine guidance and honest feedback. I worked with Dmitry B. and Tony G. [during] my time with Ameriprise and really appreciated them not pressuring me to make decisions with my own money. Every so often I would get calls regarding updates to my accounts or suggestions to make based on the current market but always felt my decisions were respected and heard.”

But another reviewer in California had a different experience, noting: “I gave Ameriprise some money with the intent of getting a small but steady growth and maintaining the capital. They said they invested in a safe mutual fund. My advisor moved to a new role and I am not sure who was monitoring my account. After two years, my account is below the initial amount I invested. Ameriprise made money by charging me their quarterly fees though.”

TD Ameritrade is a full-service firm that helps clients, including those who are younger and inexperienced, start investing. Its website is easy to navigate, and it features information to help you get a good idea of what your investment options are.

The company's trading platform is also robust enough to accommodate your needs as you become more comfortable investing.

Some of TD Ameritrade’s features that stood out to us include:

• Solid education for beginning investors
• Local branch network available
• No minimum account investment

Some of the cons for TD Ameritrade include:

• $2,000 deposit required for margin trading
• Lower interest rates on uninvested cash

Several reviewers have praised TD Ameritrade for its friendly and helpful customer service. Sheila from Mississippi said: “I have been with TDAMERITRADE for over 25 years and I love it. The website is user friendly. The support is always immediate no matter how they are contacted. The agents are knowledgeable and friendly. The trades could not possibly go more smoothly.”

However, other reviews criticize the number of fees charged by TD Ameritrade. For example, Peter in Washington said: “I simply cannot understand why TD charges $2.25 a contract for futures trading. It is crazy, it is not justifiable whatsoever. It is not that TOS is the most superior platform out there compared to others especially when it comes to Futures trading yet their charges are simply ridiculous.”

Charles Schwab is a full-service brokerage that also offers investment management from human professionals and robo-advisors. It supports plenty of investment options, and it has various resources for training and education. Clients can link their investing and banking, and local branches can offer support for beginners when needed.

Charles Schwab has $0 commissions on stocks and ETFs, and its base commission on options is $0 per trade plus a $0.65 fee per contract. It has no trade or account minimums, and the company offers a satisfaction guarantee that refunds commissions and fees for unhappy customers.

Charles Schwab offers numerous advantages, such as:

• $0 commissions for online trades
• Local branch network available
• Lets you link investment and bank accounts

There are a couple of disadvantages to Charles Schwab, including:

• Can cost more than discount brokerages
• Variety of services may be intimidating

Les from California said: “Although I was not pleased with the active management agent in The Private Client Program, I am very pleased with Charles Schwab as a whole. Schwab provides excellent customer Service. The tools available for you to make informed decisions are outstanding! There is always a representative to assist you in a helpful, welcoming manner.”

However, others, such as this reviewer from Maryland, voiced frustration with customer service: “I went to Schwab location to withdraw a sizable check only to learn they don't print checks. After hearing my options I decided to have it overnighted and was assured I would have it yesterday. It's 2pm and still no check. I called cust service and before I was disconnected twice (promised a callback after the first time but never did I get a call back) the person informed me they printed the check yesterday and overnighted it and it could be until tomorrow that I receive it. there is a fee for overnighting yet it can take 3 days to receive it.”

Vanguard is an established company that offers competitive costs and a wide selection of investment options. It’s a full-service brokerage firm with services for financial advising and retirement planning.

Vanguard’s costs are reasonable, but it does have a $1,000 account minimum for mutual funds. Its benefit structure also favors larger accounts, which makes it more difficult for new investors to get full access to all it has to offer.

Investors should keep the following in mind:

• Limited research and data
• Tiered benefits favor larger accounts

Vanguard is worth the consideration for those who favor:

• Commission-free trades
• Wide range of investment options
• Proprietary fund products

Several reviewers have said they trust Vanguard and are long-time clients. Michael in Oklahoma said: “I have used Vanguard for my former employer’s 401K and subsequently rolled that 401K into an IRA. They have been easy to work with and the choices for investments have been great. They work with you to create a portfolio tailored to your individual investment goals and stage in life.”

However, other reviewers expressed frustration with customer service. For example, one reviewer from Indiana said: “Customer service is non responsive to such a degree that after 30 years I am switching investment firms. Most recently I phoned with a question regarding a portion of my account not functioning on the app. They said they'd call back. No response after 2 weeks. This is typical.”

E*TRADE is a well-known online brokerage offering a few key benefits that make it a good option for beginners, including a simple-to-use mobile app and an intuitive website. This company offers multiple investment options, such as stocks, mutual funds and ETFs.

E*TRADE has competitive pricing and no account minimums, but some prices change depending on how many trades you make per quarter. Its Power E*TRADE platform is also potentially overwhelming for new investors, although it may be a nice option to have as you become more comfortable with investing.

E*TRADE is great for customers because it offers:

• Solid education for beginning investors
• Two trading platforms
• No additional fees

E*TRADE may disappoint customers because:

• It only offers one platform and it’s suited to new users
• Tiered pricing can be confusing

Several reviewers on ConsumerAffairs said E*TRADE is easy to use, with solid customer service. Greg in California said: “Shawn, or Shaun however he spells it, is a skilled careful agent. It's rare to find a real person, let alone one that actually cares and is effective. I will spare you the ad nauseam, just let me say, I recommend E*Trade online help and specifically Shaun.”

However, other reviewers complained about getting locked out of their accounts. Oliver in Texas said: “I transferred $20,000.00 to start investing on E*Trade, then for no reason they blocked my account. After 1 hour and 15 minutes on the phone, they finally unlocked it. I tried to use it and it was again blocked. I'm on the phone again for more than 30 minutes and it goes far. If you have all day long to be with them on the phone, you may be lucky to get your money back. It is a nightmare.”