E*TRADE

Lost >$500K with E*TRADE. Have been trying to wire transfer my money for more than week and nothing has been done. Worst Power E*TRADE and E*TRADE Pro trading apps where you can buy securities and would not know what price you will get when you sell. One time I have to restart Power E*Trade more than 5 times to close my position. So many problems with their apps and nobody listens to you when you bring the problem to their attention. Horrible, Horrible experience including you are being told a different story each time when you call.

I have traded futures, options and equities with eTrade. 2 weeks ago, I put in a trade on the app and the price hit the limit price and the open order was removed from my orders, meaning the order was executed and I should have had the position in my portfolio. However, the position was not there. No open order, no position, but the market was moving and the losses on the account was appearing on top of the screen. This lasted for a few minutes before the position appeared in my account and I closed the position. The same day it happened to me on eTrade's regular website and I called eTrade customer service. They connected me to the futures desk and I explained the situation. The agent told me that this probably happened because of a temporary issue and shouldn't happen frequently. I tried to explain again that it makes one hesitant about trading when there are system glitches. He said it shouldn't happen again and this part ended.

I would never use this company ever. My parents both died in 2019 and due to the original trustee of their estate passing away the new new trustee didn't get the required paperwork to them because the new trustee wasn't aware of the account. So now E*Trade will NOT give out the funds to. They have stolen the money. We have jumped through hoops providing E*Trade everything they have requested, but they still won't release the funds. I have called several times, held on hold for hours finally get to a supervisor only to get told later they can't help us.

I left E Trade for horrible service and constantly not doing what they promised. They lock your acct randomly and then the people who can unlock it are unavailable until they get around to calling you back which took a couple days. Then when I left they did not transfer all the stock but locked the account for 2 weeks while I asked them to complete the transfer or unlock my acct so I could sell a falling stock. I called them 5 times and messaged them repeatedly. Finally after threat of legal action they transferred the remaining stock. I lost $14k because of them.

I have an ongoing problem with my account. Takes 90 minutes to get a person. Spent an hour on the phone. Thought it was resolved to find out 2 days later it was not. Tried again to fix it. 2 hours and still can't get it resolved Can't even talk to anyone. It just an online chat. Every time I ask to speak to someone, the online person gives me the runaround. Closing my account if this ever gets resolved. Bank somewhere else!

A horrible horrible mistake was made in signing up for a premium savings account with this crap show of a company. I literally haven't been with them more than a few days, and now I have my money held hostage. I tried to add the account to Venmo, didn't work, triggered some security flag. Called in on a Friday evening, couldn't get anyone -- with no indication on the phone that I'd just be on indefinite hold. Tried again Saturday morning after long hold, finally get someone from their "account servicing" team, told me I'd get a call back from their colleague. TRAP: I didn't get any callback. Whole weekend goes by, still no access to my money. Sure enough, you can still deposit or pull funds, classic. Now I have to call back in again and spend more waiting time finding someone. Just look at all the other reviews of people with similar issues. Stay ** away; you've been warned. If you transfer money to them, you may as well considered it lost.

Only myself and my family knows how much I regretted investing with E*TRADE. DON'T DO IT!!!, I was able to escape with the help of **. They got my returns after a lot of effort. I really appreciate all they did on my behalf. Stay far far away.

Etrade restricted my account when I tried to transfer money out of the account. The 50 plus transfers in were ok though from the same banks. I closed my brokerage account awhile back because the company is horrible and there are better brokerage firms. However the same account that was associated with brokerage account is also linked to savings account. Etrade made 2 3 way calls to my banks asking all kinds of questions. They wanted to call a 3rd bank but somehow I was able to stop that.

My account was restricted and on 6/3, I uploaded what was requested, called on Saturday and I was told the quality was not sufficient - uploaded upgraded quality, followed up a few days later and I was told my handwritten letter did not contain data that was necessary. I uploaded the handwritten letter with the additional data and was told when I called on Friday 6/10 that the file was being processed. I did a 2 hour 1 minute 32 second phone call on Monday. 6/13 finally being transferred to account activation and asked to hold while Johnny reviewed the file. After an inordinate amount of wait time Johnny returned and told me he needed to transfer me. I ended up with the feedback service which comes on after the Customer Service person hangs up the phone. This gives rise to fear and suspicion in my thinking because there never should have been an issue in the first place. I have never received an explanation for their action.

They closed my account for no apparent reason. Keeping my money locked up for months. Finally when I called them (they never communicated to me anything) they asked me to SNAILMAIL them countless docs. Still waiting. These guys are just plain horrible. I wonder if I'll ever see my money.