Robinhood Reviews

I deposited $20K with Robinhood. They have held my money for weeks. They have held my money and I am unable to invest it. I inquire as too why and all I get is an AI Bot that gives me cooking cutter answers. Then I get someone from a call center who literally can not answer questions beyond anything scripted. I will be canceling my account and going else where. To hold $20K out of a bank account that has over 1 million dollars in it is just crazy. This site is a scam. I will go elsewhere.

Robinhood stole $500 dollar from my account. It disappear and then blame my bank. Do not invest with Robinhood. Will be putting a complaint with Consumer Affairs.

Robinhood has held my money for over a year and will not allow me to transfer it back to my only and original bank account. I log in, with my phone number, but they have demanded I send in the exact same ID that I sent when I opened the account. They must have lost it? But I only want to transfer the money back to the same account it came from! Why would I digitally submit sensitive information just to make a transfer back? They have frozen the transfer so they can further exploit my information and maybe they lost it before. They were sued for loss of customer's information in 2021. Do not trust this company with your money. Check the many reviews that say the same thing. I have sent 25 emails but they tell me to transfer from the same account I sent the money from. it's like an endless circle of nothing helpful and my money is still not accessible. Stay far away!

I've generally had a good experience with Robinhood, but I was very disappointed by how tax lots are handled during stock sales. I assumed my sale would use my average cost basis, but instead Robinhood sold a different tax lot with a much higher cost basis, turning what I expected to be a gain into a realized loss. The option to choose specific tax lots exists, but it's not obvious unless you know to look for it. If you're a newer investor, it's easy to miss, and that can have real tax and financial consequences.

On July 28th 2026 I Sent out $118.00 of USDC crypto to one of my Forex exchanges and for some reason because it was a new address it got red flagged and was asked to send it back. When I clicked on Receive USDC on Robinhood it showed a different address which I found weird so I called because my forex exchange told me that I can only send it back to the same address it came from. On the same Day I requested a call from Robinhood support and got a call at 12:25pm and upon talking to US rep I explained my situation. He replied to me It was ok to send back to the same address, go ahead and do it, it will still hit the account, that they only give different addresses when receiving for security purposes.

The entire process was incredibly frustrating from beginning to end and felt unnecessarily prolonged. It became increasingly difficult to deal with until Allyjury, come became involved, after which meaningful progress was finally achieved, resulting in approximately 350k in advancement.

When I got my Robinhood credit card, we started putting virtually all of our everyday spending on it, including our charitable giving. We make all of our donations to our church and the other charities we support using our credit card. After using the card for a few months, I received a message from Robinhood. My wife and I are both over 80 years old. We don't own a business, and we're certainly not using the card for business expenses. Our spending is exactly what you'd expect from a retired couple—groceries, household expenses, medical costs, and donations to the causes we believe in.

I put over 1000 dollars in my wallet. Now I can find the transaction but I can’t get my money back. They are bumbs

I opened an account with Robinhood last week. I bought one SPX stock for $169. Two days later, Robinhood proceeded to take another $250 from my bank account without authorization. I disputed the transaction from my bank. They determined I was owed the $250 back, so they reversed the charge. Robinhood then froze my account, saying I had a deficit of $250. I called the “customer service” number and just got a recording. I went through the online support virtual agent -that was fun! NOT! That bot sent me to another “live” person who told me an escalation team member would call me back 2-3 HOURS later. They never called! Then, 2 days later, Robinhood sold my SPX stock, gave the money to themselves and closed my account! A SCAM!

I am owed money by Robinhood in the form of 3% cashback rewards that I earned after charging several thousand dollars on my Robinhood Gold Card. However, Robinhood suspended my credit card account and has not provided the cashback rewards that I believe I earned. Robinhood suspended my account because it required biometric verification in the form of facial selfie photos. When I signed up for the account, I did not anticipate that biometric data would later become the only method available to verify my identity. Due to privacy and security concerns, particularly because my account had previously been compromised multiple times, I was unwilling to provide biometric data to Robinhood.

I had brokerage account with Robinhood and they closed my account as of 05/14/2026. I want to know the reason for the closing. But they are not responding to my emails, phone calls and chat. Also they liquidated all my stocks and option contracts as of 05/14/2026. After liquidation balance was $127,210.64 (05/14/2026). But next day the balance dropped to $125,536.78. I need to know the reason for the difference in balance. But they are not providing any reason. They stolen my money. I am legally proceeding. Don't be fooled by their margin interest rate. They are not executing market order for right price. They are cheating and they were fined by Finra. Please Google it and see their bad business practice and how many lawsuit were filed against them and the penalties they paid.

This is my second time at trying to access an IPO through Robin Hood. Each time I was given significantly less shares than I had tried to a lot. I understand there's a process and you don't always get everything but this time all I ask for was six shares and I got one. It's almost impossible to get your money out of there. If you want to they make it so difficult and sometimes some people I'm sure just give up and leave it there to collect interest. But I wouldn't recommend Robin Hood to anybody

Robinhood banking has very poor customer service. It's slow & there is no call in number. You have to request a call back through the app. The banking product through the app offers attractive interest rates but is not clear in the direct deposit requirements. It simply states that you have to set up direct deposit. Apparently if it's not into the checking account instead of the savings, you lose the interest rate. Mine was dropped to 1.65%. After several calls, I was told the terms and they would not make me whole on the hundreds of dollars I lost in interest based on the unclear terms for May. I pulled all of my money & the direct deposit. I do not recommend using Robinhood Banking.

I opened an account with them. My account is locked for no reason. I bought crypto about 1.5 years ago and that was all. Trying to sign on it comes up with reset your password. They say they will E-mail reset instructions which I don't receive. I have no problems with my E-mail address. I have been requested to have photos (selfies} and photos of drivers lic. 4 times. I have spent approximately 20 hours trying to resolve their request. My next letter is going to the Securities and Exchange. There are numerous complaints about the same issues something has to be done about this company maybe a class action lawsuit and then they will stop holding people's money.

Customer service sucks!!! Especially after this last phishing attempt on 4/26/2026. I tried to talk to a live person, took over 5 hours. They finally called me at 1130 PM to tell me they will have to freeze my account until 5/1/2026. A whole week? I keep my savings in a separate money market account with them. How can you trust them with over $1 million in personal funds when their customer service is crap. It’s a head scratcher and making me think I need to go back to using vanguard full time and just keeping Robinhood as a low balance account for some play money.

Fraudulent. Repeatedly. . Do not have a complaint. You will get hung up on over and over again including text, and the AI text bot, AI phone bot. As long as they do not "accidentally" sell something of yours ... You're fine. Or they will, rob, steal and lie with your money. Customer since 2016. Multiple times above has happened. Should have learned the first 3 times.

One should not be surprised by the 1-star review rating of Robinhood. My experience is entirely consistent with this rating. Moreover, it is impossible to contact customer support. You do so in the app, and it tells you an agent will connect with you in one minute. Hardly! I waited over one hour and was never connected for a chat. In addition, Robinhood will do everything possible to hide customer support phone numbers. I regret opening an account with. You would think there would be some oversight, Federally, but apparently not. This is my actual experience without hyperbole.

I had an account for 8 years with Robinhood. I fell behind on my personal taxes due to 2 bad years with my company. The IRS put a levy on my account. I made a payment deal with the IRS to release the levy. They agreed and released it. They faxed and physically mailed Robinhood the official release of levy. They claimed they still haven't received it 6 weeks later. I verified with at least 4 different representatives at Robinhood that the fax number was correct. Now after 6 weeks of getting jerked around, last night I get an email from Robinhood customer service that it actually isn't the correct fax number. I check my account this morning and I have $0.00 in my account. They took it all. Absolute worst customer service I've ever dealt with. This is now going to be a lawsuit for neglect.

Do not buy contracts or predictions on this app. Draws will not be refunded and if the ref makes the wrong decisions for winner or loser they don't fix the mistake ref: ** and ** fight bank. Kalshi won't refund.

Don't get burned by RobinHood. I've had a Robin account for about a year. Now, 2 weeks ago, all of a sudden, RobinHood told me they were going to shut my account down, close my account and liquid date on my ** Asset.. I also blocked me from communicating through the app. No, it just sends me in circles.\n A week after this happened, I finally got communication from them.\n But I still haven't got an answer to why my account got shut down. I've now been without money because all that was in robinhood, for going on, 3 weeks not only have I missed several huge opportunities on the market. The past couple weeks, but I also was forced to liquidate my assets, leaving me $25000. Short, I estimate my total losses to be between 50 and 75000. If you don't like communism, you shouldn't go to Robinhood.\n Because they'll do whatever they want with your money.

Customer service is non existent and based on the difficulty understanding the customer service agents, it’s farmed out to another country. On the basis of not being able to pay off a balance on my Robinhood credit card using a routing number and an account number as every other credit card company does, I closed both my trading and card accounts. It took me more than hour on the phone. As customer service everywhere gets worse, Robinhood is truly a comical example. I wrote this review while waiting for customer service to finish closing my accounts.

I’ve been with Robinhood for many years but now very upset because of their Bullshit of this reverse split crap that screws you over and over with stock you own! It’s always a negative for you!! They say if you got shares a reverse means you either get more or less of what you have but more never happens!!! I’ve lost so much with this bull! Screwing and scamming people.

I had $69,000.00 in my account, and on December 2nd, 2025, my computer mouse began moving across the screen on its own, and I lost all control. Hackers took the entire $69,000.00 and also accessed my linked bank account, resulting in a theft of $25,000.00. I filed a police report, and a detective was assigned to my case.

I was led to Robinhood by Credit Karma. Credit Karma clearly said no annual fee. At the end of my first month they charged me $50 for gold membership with no choice to opt out. That is the same as an annual fee. I contacted customer service to downgrade to card that wasn't gold to get the no annual fee I was promised. The agent was unclear, then cancels my account to screw up my credit. Beware!! Scam organization with no scruples and terrible customer service.

Well it was easy enough to download the app, get the 2 small deposites, report back, get the goahead to make deposites and invest, so I did, 5000.00 in the stopped me and estranged me to my account. So now, I've been trying my best to jump all the hoops and get my now 5200.00 back, but with the customer service on a chat system only and you only get an agent for maybe a half hour, then they change agents on you and you must start all over and never accomplish your goals, or they come up with my account is restricted like I did something wrong and they are going to posses my account, so, for God's sake, and mine, please do what's right and give me back my money or at least put it back in my checking account where it was at Wells Fargo. If I ever get my money and escape these bad people I'll never return!!!!

Robinhood will not let me talk to supervisor. They froze both my accts Financial for an email I received. I contacted Customer service via chat. I I went through 4 people trying to explain an emails and that I believed was a phishing email I wanted to warn them about. The 4th person in CS Rep named John froze my financial acct and the market dropped quickly & I lost money due to froze acct & he froze my Credit Card acct by claiming fraud recent usage. I haven't used that card since 1 time at Christmas. It's been almost 3 months so that's a lie. Even if I did need to use it I can't. No one will help. No supervisor. All Reps say I will email a supervisor. They say only email. Robinhood will not let you talk to a supervisor at all. I see they have been fined for millions by doing this and they still are doing it.

The most frustrating thing ever. I lost my phone in an accident and got a new phone. Since then I am unable to log into my Robinhood app because it does not recognize my device. There is no way to speak to a customer support rep without first logging into the app. They have held my money hostage and are denying me access to it, unless I connect my bank account to a 3rd party 'Plaid' or verify my identity by letting them scan my drivers license and a 3-point selfie, which I never agreed to this when I first signed up for the app.

I have had my account for a while, and I spent a lot of time setting it up, but I don’t really know what I’m doing. A few weeks ago, while I was very ill with a virus, I got hooked by a phishing scam. I should have known better, it was 100% my fault. But, reviewing my account, Robinhood refreshed it to the original account. (Scammers convinced me to convert my entire account to Crypto.) I was so surprised and astonished!!! It was entirely their right to say I was at fault in the situation, but they didn’t. 🙏

Hands down the worst customer service experience. I had gold card with them and was charged an annual fee but don’t use it. When I went to call, I learned they don’t have a number to dial in, but a call back. The callback states 30 minutes but I waited over 3 hours and when I wasn’t available. Fast forward, doing this 3 days they then hit me with a late fee while I am now trying to close the account. They never rebated the fee and would not call me back. I can’t imagine if I had real money in this shady company. STAY AWAY!

Over the last two weeks I've been talking to Robin Hood support about a problem that I had. Somehow Robin Hood signed me up for the Robinhood gold and the only reason they contacted me 2 years later is they said that I had it insufficient money in my account. So what they had been doing is selling my stock to pay for the $5 a month that I had been charged for the Robinhood gold account. After finding this out I contacted the Robin Hood support probably 10 or 12 times each time I got a different person and had to explain the problem to the biggest thing is most of them had a hard time speaking English. So I ask to talk to a supervisor about my problem. Finally I got a reply from a supervisor when I asked him to show me on my history what day I signed up for Robin Hood gold he told me he did not have that information.

Just so we are clear, this is a ZERO stars review: I received an email from Robin Hood telling me that my attempt at opening an account had expired/timed out. I had never tried to open an account on Robin Hood so it was obvious fraud. Robin Hood customer service was not available unless I did open an account. After opening an account so I could “request a call back,“ I spoke to one of the Filipino call takers. She advised that she would send my information to their fraud department and they would contact me. I specifically requested a physical callback so I could get specific information for an identity theft police report. The only follow up information that I received was an email stating that my account had been Unlocked and was available for use.

Thieves… That’s the only way to put it. The exact opposite of Robinhood. All they do is take. They don’t give back even if it shows their investments are paying off. They’ll do anything to not pay Pella out. The scum of the Earth. That’s the truth.

Awful customer service because they couldn't care less about people. Take a look how they handle their employees and you can then see how they handle customers. Replace every single customer facing job with a soulless robot that can't do anything to keep people from getting the help they need? A terrible terrible company.

Robinhood account support employee, stole my entire $19,800 cash deposit. I called Help support, female support person eventually transferred me to their account support dept. A guy picked up the call. Over the next several hours, I talked with this support person off and on, over 6 different phone calls, under his total direction, he guided me on the process of how to deposit cash into my Robinhood account. He also walked me through creating a wallet where the deposit would be going to.

I’ve used Robinhood primarily for investing in Crypto. I am only 18 and wanted to buy my first car. Instead, I listened to and followed to my dad's proposal to help me invest in the market and maybe get a nicer ride later on or hold on long term. I started out learning about crypto which I eventually got on RH. I accumulated 2.2 ethereum and 3200 XRP. I eventually decided to keep investing and holding my assets longer term. Who knows what It would be worth when I am 25 right? Decided to put it in a cold wallet. I first transferred my XRP with a $5000 dollar limit per 24hrs to my new Tangem wallet. No problems, so far. I left. My 2.2 ethereum In the RH exchange and against my dad's advice decided to sell and use the amount to buy more XRP. I decided to send the rest to my Tangem wallet but got restricted.

I was trying to transfer my crypto account to an off site wallet and they said that it was suspicious and locked my account, even though I transferred crypto to this account in the past. They said it would take 4 days to review and a week later still no communication with the company, filed a complaint with the BBB, FINRA and will soon be filing a complaint with the SEC, I find it very poor business practice to hold a person's account hostage and refuse to let them transfer their stock, Crypto and money as the client sees fit. After reading a bunch of the reviews This account will be closed ASAP and I would strongly advise anyone who may be thinking about doing any business with Robinhood look elsewhere as they are not a very honest company. If you have a complaint or try to contact customer service all you get is a AI song and dance and you will never be able to talk to a live representative from the company.

They are trying to get to the European market. But if you deposit money it is not to be found. If you contact support they just keep pestering you with administrative questions. If you file a complaint it is the same, according my email exchange I have had contact with 7 different persons and none of them actually did anything.

Once they have your money, they descend into a criminal organization. If you make any attempt to withdraw or transfer assets they will freeze your account for suspicious activity. You may only request customer service through a callback. They will hang up on connection dozens of times. Finally reached 3 different security representatives who stated I did nothing wrong and they would unfreeze my account for trade, etc. Next email closed my account and sold all assets at a loss without any input from me. Run away from Robinhood as my research found that this their common practice.

I have been buying and selling on Robinhood for almost two months. I have had a few software glitches where the limit buys do not get recognized even through the graph cursors keeps hitting the price on my limit. This has happened more than four times in less than the last month. I reported the first one via their "help" chat. Pretty much got ignored. Then the software glitched during one of my amsf orders and the incomplete order just disappeared. The tow existing limit orders I had went away as well. I looked and did not see anything so I proceeded to redo my orders before noon and then I was on conf calls for my day job until after 5pm est.

Robinhood waits 5 days to transfer ACH funds from your bank account into their system. When asked, they have no valid reason other than it's their policy. Meanwhile they are making money off your money while it's in limbo. The photo ID security feature took more than 2 hours and forty tries on DL photos to be accepted during signup. When I asked customer service if they sell or share your information with other entities they refused to answer. Once in the system, the website is difficult to navigate and understand. Not user friendly. I don't recommend them at all.