Avant

I don't understand all of the bad reviews. I had a quick and easy loan process with no hiccups. Yes, the interest rate is high but is on par with most of these personal loan companies. The website and customer service is customer friendly and easy to deal with. I would highly recommend this company for a personal loan. Always read carefully the loan documents with any company before accepting. I have not had any issues with Avant and would use them again.

I applied for a loan through Avant a few years ago. Thankfully I was approved for 3000 that was more than enough and received my funds directly into my account. I have been reading some horrible reviews that doesn't reflect my experience. So I decided to write my own experience. The customer service were always polite when I called to make a payment. My payment was always on time and I honestly would rather get another loan through them Than any other place. I felt they were honest and I was able to make payments via phone instead of direct deduction from my account. I never felt they were screwing me over.

I had a good experience with Avant. The only glitch being communication. They would call me while at work leaving a message to call them. I would call them back and the automated message would refer me to my dashboard at the website to complete a task, but there were no tasks to complete. I sent an email giving them times when they could reach me but they continued to call while I was at work. Finally, I found a way around the automation by punching buttons and got my problem resolved. It would help if they would ask best times to call.

Recently I missed my DD payment to AVANTCard credit card as I was a few € short (I had 2540 not 2550 in the ac) and my bank KBC refused to honour the payment. Avant card fees amounted to some €60 for the missed payment but when I rang and explained - they very kindly agreed to cancel. This I honestly didn't expect so HATS off to AVANTCard for having the imagination and humanity to realise that anybody can make a mistake. MANY thanks.

Applied for a personal loan after reviewing options on Lending Tree. Avant was very quick on reviewing my application and walking me through the process to provide them with all the required extra documentation. After being approved the loan was direct deposited into my bank the next day and I am very impressed with how quickly it was done. All in all, this process was so much easier than I thought it would be and I would recommend this to anyone that I know that needs a personal loan.

***BUYER BEWARE. I applied for a consolidation loan and was told after one year if my payments were on time, my rate would be lowered. I had concerns but the person over the phone assured me it would be lowered. I also signed up for automatic loan repayments. I followed their instructions and my incredibly high interest rate was not lowered. The rate remains incredibly high. I called and was told they could lower it but my loan would be extended. To me this is illegal and usury. Do not get a loan with this company at all. Go with someone else. Avoid the headache. This company is based in Chicago and we all know the history of Chicago.

Do not do business with this company, the customer service & management is horrible. Please read the fine print. They charge a $118 admin fee for this loan and the interest is very high. The customer service is horrible. The agents are very smart mouth and sassy. Customers are not valued. I talked with a young man of Latin origin by the name of Brain, he was the supervisor, his attitude was not friendly & very sassy. I spoke with a young lady before asking for the supervisor, and she also very sassy. The supervisor would not give me the name or number to his boss. The Avant Twitter & Facebook page does not allow you to leave bad reviews. We are also unable to leave comments on their personal web page. The company does not communicate well and it is difficult to get the help you need.

What these clowns did is go into my account without permission and take money from my account. Now mind you I only use it for direct deposit of my work checks and since I've been off sick my balance was low, but I paid that's fools already from another account this putting me in the negative. I called and they got these non Americans on here who can barely read a page from a kids books assisting me. Long story short I had to get the bank involved and I'm in the process of filing a class action lawsuit. This isn't the first time the idiots did this. Do like Forest Gump and Run Forest Run!???

I WISH I COULD GIVE NO STARS!! RUN. DO NOT DO BUSINESS WITH THIS COMPANY!!!! I was told by a customer service agent that I had to make a payment by today to prevent my account from being charged off. I called to make the payment today then I was told I had to pay a higher amount than what I was told 4 days ago. I was then put on hold and offered a discount settlement amount after letting the agent know that I just wanted to pay the amount I was told was due 4 days ago and then pick up my normal monthly payments next month. Again I was put on hold.

Obtained initial loan a year prior, they emailed me about Re-Fi or adding additional funds. I opted for additional funds as I had a retainer due for Lawyer cost, the approval date they gave me wouldn't fit the date I needed to submit retainer so I canceled the application while on the phone with Avant. They pulled my normal payment from prior loan from the wrong account as I had canceled the loan with them again while I was still speaking with them on the phone. I asked to have the money refunded to the account and pulled from the correct account and they instructed me to cancel the payment with my Bank.