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Advance America Cash Advance

Advance America Cash Advance
Overall Satisfaction Rating 2.41/5
  • 5 stars
    10
  • 4 stars
    0
  • 3 stars
    2
  • 2 stars
    0
  • 1 stars
    21
Based on 33 ratings submitted in the last year
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    Advance America is a loan company that offers payday loans, installment loans, title loans and lines of credit. Advance America has online and in-store services in 28 states and delivers the funds you qualify for in as few as 24 hours.

    BOTTOM LINE

    Advance America is a short-term lender with fast funds transfer and set fees on transactions. Visit Advance America’s website to see if its loans are right for you.

    PROS

    • Payday, installment and title loans
    • Apply online or in-store
    • 1,900 locations

    CONS

    • Not available in every state

    Top Advance America Cash Advance Reviews

    Rated with 5 stars
    Verified Reviewer

    I have to applaud Rhonda for her awesome customer service. I just relocated from Miami, Florida to Houston, Texas and needed some extra cash to get me by until payday. Rhonda was professional and her follow up skills were above and beyond. Rhonda made me feel at home.

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    Rated with 5 stars
    Verified Reviewer

    This is the first time I have ever used Advance America Cash Advance in Roland Oklahoma and I was very pleased with their service and very friendly employees that explained everything very thoroughly and answered all my Questions. I will definitely be using them from now on.

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        Are you this business?

        What is Advance America?

        Advance America offers online and in-store loans and has an easy application process. To apply for an online loan, visit the company’s website. You need your Social Security number, a valid email address, an active checking account and proof of income to complete an application.

        Advance America employs certified loan specialists and a responsive customer service team to operate its online loan services, but you can also visit an Advance America location if you’re more comfortable with in-store loan services. To apply in person, bring a government-issued photo ID, proof of an open checking account, proof of income and verification of your Social Security number.

        Many people use Advance America’s payday loans to cover short-term expenses and to receive cash for unforeseen emergencies, but the company’s website cautions that short-term loans are not a long-term solution.

        Advance America rates and fees

        Advance America doesn’t disclose a full range of interest rates and fees, but it does state that a typical fee for cash advances is around $15 per $100 borrowed. This is the set price for a short-term transaction.

        Advance America FAQ

        Can you pay Advance America online?
        Yes, you can make loan payments to Advance America online. On the payment due date, your bank receives an electronic request for payment from your account, and the funds are electronically withdrawn.
        What do I need to get a loan from Advance America?
        To get a loan from an Advance America store, you need the following documents:
        • Government-issued photo ID
        • Proof of open and current checking account
        • Proof of income
        • Verification of Social Security number
        To apply for a loan online, you need:
        • Social Security number
        • Valid email address
        • Active checking account
        • Valid source of income
        Does Advance America do a credit check?
        Yes, Advance America checks your credit score, but it doesn’t report activity to the major credit bureaus.
        Does Advance America do payment plans?
        Advance America has an extended payment plan for customers unable to pay back their loans by the given deadline. Log into your account or visit a store for more information on the extended payment plan.

        Is Advance America legit?

        Advance America is a loan company that primarily deals with short-term loans. The company has an easy application process and disburses funds quickly. If you need cash for an emergency, visit Advance America’s website to see if you qualify for its loan programs.

        Advance America Cash Advance Reviews

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        Page 1 Reviews 1 - 10
        Rated with 5 stars
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        Verified Reviewer
        Original review: Dec. 20, 2019

        I recently came in for a loan & I am loving the new procedures. So much easier to get your cash, not to mention safer. No more walking out the door with cash in hand. Paying back the loan is easier now too. I really do love the way things are handled now & hope they stick around!

        3 people found this review helpful
        Rated with 5 stars
        Verified Reviewer
        Original review: Sept. 17, 2019

        I have always gone to the location in Huntsville Alabama on university drive. Melissa has been a staple there and love that she has treated me like family. If I run late she always waits. I adore this company and the ladies at the store. Please try them if you haven’t already.

        Advance America Cash Advance response

        Your business is very important to us! Thank you for your review!

        3 people found this review helpful

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          Are you this business?
          Rated with 5 stars
          Verified Reviewer
          Original review: Sept. 6, 2019

          The lady was extremely nice, the place was super clean. They play good music, I will pay off my loan and go back. Advance America in Vidor, Texas is the one to go to, they give away free food and water. Thank you Crystal ** for handling everything. You deserve a raise.

          Kathilee

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          Advance America Cash Advance response

          Thank you for your comment regarding our services! We appreciate your business!

          2 people found this review helpful
          Rated with 5 stars
          Verified Reviewer
          Original review: May 9, 2019

          I have to applaud Rhonda for her awesome customer service. I just relocated from Miami, Florida to Houston, Texas and needed some extra cash to get me by until payday. Rhonda was professional and her follow up skills were above and beyond. Rhonda made me feel at home. Also Juan was a great help as well. He as well, made me feel comfortable during my experience at Advance America. Both individuals provided the type of service that needs to be practiced throughout the world. The service Rhonda and Juan provided was natural and appreciated. I thank them both for assisting me with my cash advance.

          4 people found this review helpful
          Rated with 5 stars
          profile pic of the author
          Verified Reviewer
          Original review: April 21, 2019

          The branch closest to my home, has the most professional employees. Several times in the last couple months, online loans has caused me some trouble. & these ladies go above & beyond trying to get everything figured out for me. One day, one employee worked on my account for at least a couple hours. Not to mention this past week, there was an problem with my bank & again this employee knew how much this bank issue would hurt me with no foreseen warning. She called everyone & had the issue fixed almost the minute I showed up immediately after I left work. Even though it was almost time for her to close up, she never tried to rush me or hurry me out the door. I'm so glad I found this location!!

          9 people found this review helpful
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          Rated with 1 star
          Verified Reviewer
          Original review: March 20, 2020

          This company Advance America is awful. I’ve taken loans out with them periodically for the past few years. With not so great Customer Service. This time I contacted them to extend my loan due to the COVID-19 and lay off of my job. Looked at my account. It was NOT updated. My wife called and they gave her the run around and said she could not speak on my behalf which she has in the past. Today it was taken out of my account. They lied to me over week ago and DID NOT extend my loan. How can they do this. Now I am short in my account and struggling to make ends meet for my family. They are an awful company. And DO NOT care about their Customers.

          Advance America Cash Advance response

          Hi Richard thank you for your message. We’d like to learn more about this situation. Please call our customer comment line at 1-888-310-4238 so we can work to improve our services.

          Be the first one to find this review helpful
          Rated with 5 stars
          profile pic of the author
          Verified Reviewer
          Original review: Feb. 21, 2020

          I’m satisfied of the professionalism of each employees. I got nothing to comply about... Fast customer's services, that’s what I like the most and I feel comfortable to ask any information. The customer's services is on top. Advance America is like a savings account for me????

          Advance America Cash Advance response

          Thank you for your comments regarding our service. Advance America values your opinion.

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          Rated with 5 stars
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          Verified Reviewer
          Original review: Feb. 18, 2020

          Danail at the Piqua, Ohio Advance America location was a very well-trained and knowledgeable teller. She was quick, kind and courteous. I would suggest Advance America as an alternative when it comes to payday loans.

          Advance America Cash Advance response

          thank you for your review regarding our store in Piqua, Oh. We appreciate your business.

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          Rated with 5 stars
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          Verified Reviewer
          Original review: Feb. 9, 2020

          This was amazing and very easy. With cheap payback options. Ms. ** at store number 3023 was an absolute life saver!!!! She even waited on me on a Friday when I thought I would be late!!!! Thank you.

          Advance America Cash Advance response

          Advance America really appreciates your kind words and feedback regarding our services.

          Be the first one to find this review helpful
          Rated with 1 star
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          Verified Reviewer
          Original review: Jan. 18, 2020

          I have sent multiple emails to this company and asked about a certain individual that has promised me with several documents to show the loan is for real and I was asked for my user name and online ID for them to link to my account and not one time have I been contacted back by this company to gain verification that this guy is real. I'm feeling like I've been scammed.

          Advance America Cash Advance response

          Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

          4 people found this review helpful

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            Advance America Cash Advance Company Information

            Company Name:
            Advance America
            Year Founded:
            1997
            Formerly Named:
            Advance America Cash Advance
            Phone:
            844-562-6480
            Website:
            www.advanceamerica.net