Consumer Complaints and Reviews
I was desperate for money, and my husband filled out for payday loan online and was declined. The next day a text came saying we pre approved for 1500$ loan, so we be thought it was God answers our prayers. We called the number from South Carolina and talked to a Jeffrey **, he had a heavy Indian accent. He said we are going to have 1500$ put in our account but because our credit score was low we needed to show we can make the 1st payment. He said they would not touch it. They just need to see it in there. We didn't have any money so he said he would wait until Friday when my husband got paid. I didn't like the sound of that, so next day I called them and asked for their website because he said he was Advance America. So I looked up the website and it didn't say Advance America it said, instantgetpaydayloan.com, and at bottom I looked at their address.
When I called the address, it was a mortgage company. They said they were the only company in the building, I told them someone was using their address. When I called Jeffrey back and confronted him he refused to tell me why I couldn't confirm where his company was, he argued with me awhile then finally said, "ma'am this is a scam", omg I couldn't believe people can be this evil. Please watch out, we are all in situations that people like to take advantage of.
I how to receive several loan applications with PDF files attached and sent to me saying I was approved for a loan. I forwarded all this information. Jay paid the information and websites to verify that this was all fraudulent. Made the extra mile and call Dad America and reported to their comments fraud department. Nothing was done. There's no file case or number or anything was given to me. In fact, the lady made me send it all to comments email instead of a fraud dept. Seems like this company doesn't give a ** about any of it. I sent the name of the person and up address all PDF files to them from criminals and they didn't even report any of it... What a shame. I spent money to get info for them. For nothing.
I don't generally check my email, but for some reason I decided to check it. There was an email from Advance America saying I was approved for a cash loan. I never applied for one. So I checked the email and it had someone else name with my email address. Not really sure what they actually did, but I'm sure it's illegal. Try to call the number on the form. No answer of course. American government needs to do something about these foreigners scamming American people.
I have read other reviews about this company... First off, I know this company is legit. Everything that I have read on here about this company isn't actually this company you dealt with, but scammers posing as representatives for this company. I got caught up in this scam myself, before researching and finding out what was going on. The real company? They were awesome when I called them to report the fraud. They were very helpful in pointing me in the right direction. They started a case for me, and had me give the local police department my case number with them.
My story... I filled out an application for a loan, on what looked to be a legitimate website. It was not, it was a copycat website. Today, while I was at work, I received several voicemails from Glenn, all from the same number. When I got home, I returned the phone call. He told me that I was approved for a loan up to $5000. I chose $1000, but he said minimum is $2000, so I went with that. Then he went over my terms and monthly payment amount.
Then he transferred me to Mary who told me that they needed to verify my identity and verify that I could make the payments. She told me that I needed to purchase $150 in iTunes cards to verify this. So I did. Then gave them the information on the back of those cards. Then she transferred me to Samuel. After he had me on hold for 15 minutes, he came back and told me that since my credit score was so low, I would need to pay $100 to insure the loan and that I need to do it by purchasing another $100 worth of iTunes cards and give him the information on the back.
At this point I started getting suspicious and questioned him about it. But he told me that it was completely legit, because I would be getting my money right back with the loan amount. So I purchased the additional $100 in iTunes cards and gave him the information. Then he put me on hold again, for another 15 minutes or so. While I was on hold this time, I started researching and read something about people posing as representatives for Advance America, and that if they ask for funds for a processing fee, that it is a scam. Sure enough, when he came back on the line he said I would receive a text with information on how to receive my money.
The text came in shortly with 2 MoneyGram reference numbers, one for $1200 and one for @1250, but before I could pick up the wire transfers I would first have to purchase another $200 in iTunes cards for activation fee. I did not purchase the last $200. Instead I called the actual Advance America and reported fraudulent activity, then filed a police report. Plus Advance America set me up with Apple store customer service number, and I called them and reported the fraudulent behavior, contacted my bank, who wants me to go in during business hours tomorrow to close this account and open a new one, and I got a case going with the FTC.
The kicker... After I already started reporting the fraudulent activities of these scammers, they called me back and asked me if I was going to pick up my loan tonight or not. All I told them was I'm already back home for the night. So they told me that they would give me until tomorrow to send the processing fee and pick up my money.
Consumers should be aware of this company. They called me and said I was approved for a loan and only after they verified my information he informed me in order to do the loan I would have to pay a processing fee in the amount of $200.00 and I would have to buy itunes cards to pay for it. After realizing this was a scam and their company having my banking information I changed my banking information.
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I applied for a personal loan. I was contacted by Advance America stating that I had been approved for $1000.00 to $5000.00. When I spoke to them they advised that I would need to show that I could pay my loans faithfully based on my fico score being less than a 700. I went and got the Itunes cards and repeatedly kept asking if this was a scam, I was advised by Jennifer that this was a legit. After I did the $200.00 in cards and they stated they verified all funds they had me on hold for about 7 minutes and then came back on the line to advise me that about $300.00 for necessary for documents. I advised that I did not have it and they told me that I had to pay it or I would not get the loan.
We went round and round on the phone. I advised them numerous times that the additional $300.00 was never disclosed and had they disclosed it before purchasing the 2 Itune cards I would have never tried to get a loan with their company. I was hung up on several times. I would call back and the number would ring and that disconnect. I called from my office phone where they picked up and was told if I am not going to pay the additional $300.00 then DONT CALL BACK! I have an email where the documents are not signed with an email requesting $300.00 more.
This place is a total scam. Luckily I found this website in time to realize the mistake I had made and get my account closed out. I got a call saying I was approved for a 5k loan I had been applying for (not through this company). I really needed the money for debt consolidation. So I called back and talked to a man with a very thick accent. Everything sounded normal at first we went over payments, interest rate, loan term. Then when he asked me about my credit score. I started getting a bad feeling. I told him my score and he said I needed loan insurance. I asked how much this insurance was going to cost me. He said nothing. That they would include it on the loan but that it would have to be deposited into my account and then I would have to pay the company myself and then my loan would be transferred once the payment was confirmed. I knew something was wrong but my brain didn't fully connect the dots until it was too late.
I gave them my online banking information and they deposited 1500 into my account. The guy then told me to go to Walmart right that second and he would tell me how to pay the insurance and do stay on the phone with him. I told him that I would have to call him back because I had to drive and he started getting rude but said okay. I knew something was wrong so I went straight to my bank. Apparently they had logged on to my account on a mobile device and deposited a bad looking check. When they called me because I never called back I told them I wanted no part of what they were doing and I was closing my account. The guy wouldn't take no for an answer and kept asking who called me and told me they were a scam. They called me off of multiple numbers in the next 10 minutes a total of 17 times.
Lucky I realized the scam before it was too late and was able to complete freeze my online banking and cancel out my account. They would have had me send out the 1500 and then left me with a bounced check. Please be aware always check online reviews before you give out any information to places. My situation was not as bad as it could have been. I didn't lose any money but some people on here got scammed out of hundreds of dollars. BE AWARE OF WHO YOU TALK TO!
I received an email with a loan approval contract attached yesterday. The loan was for $5,000 with payments of $225 for 24 months. I called number on contract; Mark **, Sr Loan Officer. Ask me to purchase $200 worth of Itunes gift cards for verification. Being stressed because my medical dog was attacked by a pit bull and had to be put down I was excited because my Doctor said I needed to get a new medical emotion companion dog as soon as possible. I gave Mark pin numbers on cards. He said my money would be deposited within 20 minutes in my bank. It wasn't.
I called Mark again. He said CEO Bob said needed wire transfer routing number from Bank. I gave it to him, still NO MONEY! Six hours later my daughter speaks to Mark on phone for scamming money from me and me being on disability. Mark promised her my $200 would be returned to me today, March 11, 2017. So-called company will not answer phone today. The company is supposedly in Texas but address is not on loan contract and Mark will not answer phone or emails now.
I received a text from a David ** from Advance America stating I was approved for a 5,000.00 loan and to call (803)-403-2354. I called the number and spoke to a man with an Indian accent who went by the name, Jeffery **. He had all my information. Bank account and routing number also. He explained to me about the loan and told me what I had to do to have the 5,000.00 deposited directly into my account.
Jeffery ** told me that my monthly payments would be 250.00 a month for 22 months starting in April the 25th and every 25th of each and every month. I asked him when will the funds be deposited. He told me I first had to go to a store and pick out iTunes Apple gift cards. So I took 250.00 out my account and headed down to CVS. He told me l needed 250.00, to get 2-100.00 and one 50.00 gift cards. I did. Then he asked me to rub off the back of the cards and read him the numbers. I did. He always stayed on the phone on my every move. He told me by doing this, it would show that I would be able to make the monthly payments and that the Federal gov. needed this information to grant me the loan.
After doing all this he told me that the funds would be put into my account no more than 10 to 15 minutes and to call him right away when I receive the 5,000.00 into my account. I waited 30mins then checked my account. Nothing was deposited. So I called Jeffery ** back and told him no funds were put into my account. He then put me on hold to find out what the problem was. 3 mins later he came back on the phone talking about they needed me to send 249.00 to wire the 5,000.00 into my account because it's an out of state bank. I went ballistic over the phone because I knew then I been scammed. I really needed that money to get into a place because me & my girlfriend is practically homeless. Funny thing is I had an idea it was a scam but was praying it wasn't. Be careful what you wish for.
At first this loan was free of charge. Advance America deposited $200+ into my account. They then asked me to buy 2 iTunes GC's and send it back. The second installment was for nearly $800. They asked me to send them 7, $100 iTunes GC's and they would deposit the $5000 into my savings account. I couldn't make it to Rite Aid though, so they deposited $900+ into my account and withdrew it causing my account to become overdrawn.
Initially, I had used this company before and with not many problems at two locations. Today, I was contacted by an customer service rep who did state their name and that they were from Advance America. First, she called my mobile phone and then home number and could not state what the call was in regards to cause she talked to someone else in my house. Her demeanor, at times was not professional. I was pressured by another person several months prior who called me and forced me into signing this loan for upfront money for a service fee. I was scared. They said they would pay the interest fee and loan back, but never did. Now, Advance America is telling me to pay the 240 dollars by so and so date or else the loan will be a write off. There are so many loan scams and tax scams going on. Please stay safe.
If anyone gets a call from 904 584 2089 says Advance America. DO NOT ANSWER THAT CALLS. THEY ARE LYING SCAMS. They have your email saying you are approved for loans say up to $5000. It's crock. They stole emails, phone numbers, your birth date etc. They want to look in your bank account to see if you have at least $150-$200 in there. They are stealing your money.
CALL THE NATIONAL FRAUD LINE IN WASHINGTON DC AND REPORT THEM. THEY WILL RAID AND BUST THIS PEOPLE. They go to jail. Again do not answer those calls. It's scams even from that number say Florida. These people do not speak English hardly at all. They are stealing money from American people. I warn you if you do you will get your bank account dried up by these fraudulent people. Thank you for your attention to this warning.
I have had several automated calls from a Texas number, as well as a New York number, telling me that I was 100% approved for a loan. When I tried to call the Texas number back, Monday (02/13/16), I got a buzzing sound on the line. So, I called the New York number back. I spoke with an Iranian/Indian gentleman who said that I was approved for a loan, and asked how much I wanted to borrow. I told him, "$300-400." He said, "This isn't a payday loan, it's an installment loan. The minimum is $2,500." So, I agreed to borrow that. I was talked in to purchasing $250 in iTunes cards, and was told that the money would be deposited immediately afterward. Well, all of a sudden, the so-called, "Insurance Department" decided to tell me that I needed another $400 in iTunes cards, and that I will get $3200 deposited. I explained that I had spent the last money that I had to buy the $250; and have no way to get the $400.
Now, they want me to go to the bank Tuesday (02/14/17), and tell them I need to overdraft my account for $300 for a medical emergency (they paid the other $100). - After reading about someone else getting scammed, I am NOT going to do it! I am going to call them and tell them that the bank is refusing to let me overdraft for any reason; and that they HAVE to refund my $250, no matter how long it takes (which when I was complaining and asking for a refund, I was told it would take 93 business days, because the "Federal Government" has my money). --- Folks, please remember the warning that I should have remembered: YOU SHOULD NEVER HAVE TO PAY TO BORROW MONEY!!! Good luck to me, and everyone else affected by these bastards! And God bless us all!
I have done business with AA for a year now. Always paid my payday advance loans on time. Today I walked in to talk to the Manager of the Store on Vermont Ave in Los Angeles. I said "if you could please work with me to set up a payment plan as I need some time." (Keep in mind have always paid on time consecutively over the last year.) She lied and said there is nothing she can do until my check bounces and then she will work with me. I call their customer service number to see if what she is saying is the truth and she lied, she could have helped me and chose not to. Why? I do not know as the price I pay for the advance you would think she would accommodate me, not to mention I have never defaulted on a loan. I notified Corporate. Just want some accountability for the Manager lying to me in addition to smiling like it's a joke!!
Well I got an email stating I'm approved for a 5000 loan and of course I called it and the gentlemen was Indian stating I was approved. They had all my information so he ask me for my banking mobile access in order to deposit the money so I did, not thinking they deposited 990 in my account. I had to go buy 900 in iTunes cards, call them and send them pictures of cards front and back and the numbers. Then he said that it was late that the funding department was close.
So in the middle of night got a text from bank saying a large deposit was in my account for 2500. So the very next day they started calling me at the crack of dawn, told me to go to bank and take all the money out and send it MoneyGram that they would deposit the loan for 5000. Well I sent it but as of today no money. My bank account is negative 3300. My work check was deposited, the bank took it because it's negative. I had to call the bank and explain everything, called FTA and BBB and had to put fraud on my social for ninety days.
And to this day they call me and text me and harass me. I told them how do they live with themselves scamming people out of money. Also the checks that were deposited from a Juan **, ask them who that is. Also the guy said his name was Brandon ** manager from Advance America. Never again will I apply online for a loan. These people ought to be caught and shut down and go to jail. And the checks were fraud that's why my account is negative. I called everyone on this. People please don't be scam by Advance America.
This payday loan business like all of them are regulated by state laws to not give a loan to a customer any loans that exceed 300.00 in total. Each company that I loaned from was fully disclosed by me that I had several payday loans before I got a loan from them. I'm in California and it's the loan companies responsibilities to look at the other loans in each customers name. Legally they are at fault as a business by not informing us or turning us down. I spent 3 years in the vicious cycle paying interest rate that itself should be a crime.
They even loaned my friend who's a veteran into the trap. Instead of reporting it to the courts or bureaus they report it to a different companies that are considered Teletrax. Ruining your credit by posting it to everyone of the loan companies before you can gain a loan to pay them all off at once. I live on under 900 a month and they told me they'd give me at least a month and they didn't. I'm ruined. They gave me over a thousand in the payday loans. Plus online loan companies too.
They should be held accountable and never give a loan unless they check you credit and only to consolidate your loans. The debt relief and consolation both don't cover all your debt or loans. They either do just what you have on you report or just your instore loans. None give the option to include a title loan. I'm disabled paying 840 rent and 272 loan payments. I need to get a loan to cover all debt and not a 50 to 200 percent interest. If they loan us, making us victims because they don't care if we're being taken for hundreds of dollars. We are dependent on the State laws and companies informing us and not just keep lending up until we're homeless, no car, food, clothes or credit.
These mf think they're smart. I've got something for that **. They try to pull that same okey dokey on me. Go to Walmart. Western Union me the cash. What. That sounds about as dumb as his Hobbes accent. They're in for more than they could ever start to even want. They have been trying to get me for I'd have to say at least six years. But they haven't pulled one off on me yet besides they got all my info like my SSN and my address and phone number. Hell I've had bad credit for as long as I can remember. So ** those false India mf. They can eat a **.
I get a phone call ** from a Melissa ** of Liberty or Plantersville, Texas saying I supposedly got a loan back in 2012 of $890.00 from ADVANCE AMERICAN PAYDAY LOAN online using my email address. She gave the address where I use to live but not the city or state, where I use to work. Then Melissa ** begin to say if I didn't send in $450.00 before 5 pm, she was going before the judge to have an warrant issue for my arrest. Then she said that I could call this other number 888-550-8358 to give my credit card number to a Samanta **, then she would have the charges dropped. While I was at the social security office I get another call from Melissa ** stating "You are going to jail ignorant **." So I did what I had to do to makes sure these people are exposed to the fullest. Beware of these people. I HAD TO PUT A FREEZE ON MY CREDIT.
Have been struggling to make car payments and also get repairs needed so was searching for bad credit loans, payday advance loans etc. I get email and text stating I'd been approved for a $2000 loan. Being I had been scammed before, I started out skeptical and to make a long story short they didn't get me this time but not for lack of trying.
Advance America claims that I applied for a loan in 2010. This is not true. If I did apply for a loan how come I did not get it? They told me that I have a lawsuit which I don't believe since I don't have a hard copy that I can look at. Please everyone be careful out there because there are frauds out there. I am not going to court for this since I did not receive any money from this company. They even have my old email address. I am very dissatisfied with this company and if they try to contact me again I will not answer my phone. They are out for something that I did in 2010. It would have showed up on my credit report and I don't have anything outstanding showing any business with this company. I will even consider on suing them because everything they told me is false.
So, I just online chatted with a rep from Advance America and when I asked too many questions and informed them that they were reported as scammers, I was told to "** off dumb ** idiot women!" Yep, bad grammar and all. BEWARE OF THESE SCAMMERS!! They wanted me to go buy an iTunes card and load money to send to them as security.
I have received emails from Debra saying I was being taken to court because I have a 400 Loan outstanding. Which is a lie. I no long live in Cali and have been in Illinois for 4 years and have paid off my cash advance loans and have never taken one with them. Also she said if it goes to court that it would cost me 12,900 dollars which makes no sense. When I asked for an accounting and to see a signature page I was told in an email that they had my current address and my phone number which I have not changed. But then was told conveniently that I could pay them 400 and there would be no problem. These people are criminals. Please do not give them any money. Always ask to see a copy of your contract.
Someone from speedy cash so called with an Indian accent when I called had all my info. I had been applying for payday loans online. He said he had me approved for 2000 -10000. He jumped straight pushing 10000. He then proceeded saying they need to check my and verify my bank account. My desperate self gave it to them. No they deposited 400 in my account but requires me to wire it back to them so then I can have the 10000 deposited the same day. I called speedy cash, they say that they don't do loans in Florida and don't have affiliations with any banks as he stated.
When I called back the voicemail said 'Advance America'. I asked him about it, he said, "no". I know what I heard by that time I read the scam reports. He said the deposit they made and to send back was to boost my credit score and as soon as I wire the money back they will deposit 10k. Mind you they deposited 400 in my account with no loan documents and said he will call me at 7 am tomorrow to give me the wire info but I honestly don't wanna wire anything that can lead me in a fraud case please help.
I got a call then a email saying I qualified for a $2000 loan. The guy foreigner gave me the terms of the loan then stated to get a voucher to process the loan. The money would process in my account in minutes. Came back to the line to say the transfer did not go through. Then I needed to pay doc fees then again it didn't go through. I then ask for a refund or instructions on how to get my money back. He asked me to hold then said he would send it Western Union. They are a valid company and are committed the consumers they serve. Came back to tell me I need to give them $486 to get the $2000 from Western Union. I can swipe my card and the money would go to my account.
I was contacted several times in a 10 minute span (I ignored the first 4 calls), to be advised that I "qualified" for a loan (15 month term). I was then instructed to go to Walgreens to purchase a $120 FDIC insurance card. I was instructed to load an iTunes card and leave the store without speaking to anyone. Hmmm yeah red flag for a scam. I declined and was called again 3 times to be reassured it was a legitimate business and had 9 out of 10 approval rating with the BBB. Googled both company names and found several scam alerts. Just wanted to share they are now using a reputable company name Advance America to scam. Phone number calling is **
Ok so I have talked with these people they are definitely not legit. I have text from them stating that they are scammers and one guy was as bold to tell me he has been in business 9 years and he is a scammer that I couldn't do anything to him. Well I have news for him. Their day will come. Bank of America closed down my account and now I am noticing after all this that they are using my name to purchase things and then picking them up. People please check all spam from the email you used. They are trying to not only get hundreds of thousands dollars but they are trying to pass themselves off as us and they are using our accounts to buy things so it's untraceable. This needs to be stopped. If any of you wants to go to the FBI please contact me **.
After many months, got find someone to advance me some funds. Last week I received a text from Jack ** and here it is... "Hello, this is loan officer Jack ** texting on behalf of Advance America. This text is to inform you that your loan application has been approved for up to $8000.00 from Advance America Loan Company so if you are still in the market looking for a loan with cheap interest rates and better monthly installment without any upfront payment, please kindly get back us on **. Thank you."
I called them and he told me that he needed my account information. I was desperate to get funds. So I did exactly what he asked me to do. Including give him my bank details. He told me that his Advance America needed to make sure that it went into the right bank account. He asked me for my security answers, which I gladly gave him. They changed my security questions and answers while on the phone. I was sleeping as Jack ** would call me for 2 days. My bank stopped my card from being used. My online banking was also stopped. I called my bank the next thing to find out that this was all fraud. The deposit they made was in someone else's name.
Jack told me to get the funds out and send it to Apple thru Dollar General, Family Dollar stores or CVS Pharmacy. I talked to the person in charge of my bank accounts. Amanda is the name of the fraud investigator. My bank accounts are now closed and I can never go back to us bank. I used to bank with US Bank. Watch out for texts and phone calls. I am a victim.
In order to borrow money from these companies you have to buy an iTunes card for 200-400 to give to them. Once you buy the card you can not get the money back and you will not get the loan. Now they are telling me to give them 575 for an insured program to get loan. DO NOT DO IT.
I was told I was approved for the loan of up to any amount with as many months and all I had to do is go to Walgreens and call to be conceded to their bank person. To provide verification of available balance, to prove that I'm a honest and trustworthy person. They said that they can't verify it by a set up they have because it's AGAINST THE LAW! They said 30 government bond that I need to get but I have no government bond available for any loan that provided that I've found or heard of before. They want to make me give him the same thing that my friend was done. They money launder or fraudulent deposits and get the unsuspecting computer to help because of desperation. No way. I am not falling for it.
Asked if there was an upfront fee. Was told no. Then I had to have my identity verified by purchasing $265.00 of ITune cards. Then there was an additional fee for Credit Report and since it was under 700 had to purchase $324.00 iTune cards. Each time I asked Martin if this was it and was assured it was. Then I had to pay $400.00 Western Union fee because my bank wouldn't accept the money. I was standing in my bank at the time and no funds were attempted to be transferred. I has promised all of these fees were just to identify me and they would all be refunded with my borrowed funds. Next Martin told me I needed to get two 200.00 cards for the processing fee. I was already into this over a thousand dollars. Being assured this was the last fee and it would be refunded I purchased the cards. Then now I need 451.00 to complete the transaction.
Here's the kicker... I really didn't want to borrow the money. I am a bankruptcy attorney and heard of this scam from several of my clients. I'm over $1,200.00 out of pocket. I have reported this activity to all of the correct agencies. I am considering a class action suit against these people. If you have been ripped off by these people please contact me. We have to stop this behavior. I have a good friend that I went to law school with that works for the IRS and they are taking a hard look at this company. Let's get them before they fold up and leave.
Advance America Cash Advance Company Profile
- Company Name:
- Advance America Cash Advance