Advance America Cash Advance Reviews

They are a scam. Ask for a $2000. The process take 3 days and nobody called me. When I called them it's, "Oh we working on it." Gave all my info, then they forge my name on a check then deposit and took it out. Complete scam.

On top of exorbitant fees, they lose your ability to log in and service your account, repeatedly. Like it takes months for them to fix it, then weeks later, it happens again. No one to call on weekends, you know, when we working stiffs have the time, to sit on a damn phone for an hour, just to not get any issue resolved.

Go outta their way to make their customers happy??? Maybe the individual stores but absolutely positively not corporate they could give two craps less about you. All they care about is your money. I have had AA for over 8 years. They have been a lifesaver from time to time. I use the Miami Oklahoma store and the ladies there are excellent. Two times I've HAD to use the home office however and both times something has gone wrong. This time today detrimentally wrong. I called corporate office on the 16th of this month and I set my last payment for the full amount to be debited out of my account on the 24th. This was important for me to have done because I knew it was gonna be a tight month so I would need to be opening another loan. So with me calling and setting it up to be debited rather than ach I would be able to reloan instantly with no wait.

Hello, To whom it may concern. Veronica ** was very helpful in providing excellent customer service. I call you should took the time to answer all my questions over the phone and was there after hours to provide 5 star service. Very polite and patient and explain all the dates the payments would begin and if you wanted to pay the loan off early. Thank you Mrs. Veronica.

I received a notice that I was approved for $5000 at a 6% rate so I called and spoke to James the California office. I got the loan, but I was giving him some details and I was crying and he told me don’t cry or you won’t get the loan. Then the money wasn’t deposited in my checking account because I had a negative balance. I can’t bring it current because my account was attacked. I have zero well actually I have negative. I advised him. I can’t even do it till next month. So he was very rude. This would may be a half hour ago it’s 11:30 on 7/22/2024. He was talking over me he wasn’t listening and he said I can’t remember what it was but it was something you don’t say to customers. Then he hung up on me, which you don’t do with customers.

I love Advance America. The employees are the best. Chardey and Denise are the best. They make you feel welcome. As soon as you come through the door the greeting is the best. Makes me smile. Great employees. Thank you.

I got an installment loan through Advance America and it was paid back within a few months. I had to take it back out and wound up hitting some hard times and ultimately had to put this loan with a debt management program I work with. They agreed to the settlement May 11th. I have made 3 payments. I had revoked my ACH authorization once it went it debt management. They back ended my revocation and ILLEGALLY deposited an E-check pulling 300$ out of my bank. I called and they all but admitted that this was wrong but now they are saying they will have to issue a paper check as a refund?? You took the money out ILLEGALLY within seconds, I expect it put back within seconds. It's all good though. My attorney and I have already discussed litigation. Be prepared for another lawsuit Advance!

This company is a complete fraud fees to from the fake names of the employees reversing my bills in my bank account, stealing money and rewriting hot checks on my account. How do these people get into our country and are able to steal from U.S. citizens.

Have you ever been so frustrated that it brings you to tears? This has been my recent experience with Advance America. I have had two previous loans with them I have paid on time and both times paid it off within 3 months. I am a reliable customer so I was surprised when I applied for a third loan and was denied for having too many SS# on my bank account the same bank account used in the prior loans. So I called their customer service dept the first rep told me my SS# was attached to another name. They suggested I call LexisNexis, Clarity and the social security department. I did and no other names are associated with my social.

This loan company is a rip off!! I would never recommend this loan company to nobody! Very disappointed! They're too high on interest rates. Way too high. When you think you pay down on a long you still have a lot of remaining to have to owe. It's not worth the money and it ain't worth the time.

I don't ever recommend getting a payday loan so avoid it if at all possible. But if you decide that you are going to get a payday loan in the state of Michigan...Then your first choice should be these guys and if you have the ability... I highly recommend to go through the easy process of setting up your account so that all deposits and withdraws are completed directly through your bank debit card (if you have one). The other ways to register are also very are easy but the debit card option is way too convenient and streamlined in my opinion.

Had been dealing with Advance America for 10 years in Florida. Move to Alabama. Needed a loan. Went to Mississippi to get loan. Come to find out I will be paying back this till September even when taking payments every 2 weeks. This is straight wrong. Feel like I'm being taken advantage of.

These guys are crooks. Do not take a loan or a line of credit from them. Will not work with you and they are fraudulent. I highly suggest to stay away. Stay far away. I will never ever work with these guys. Total crooks.

I have been doing business with Advance America for years. Every month I always take a payday loan out and pay it off when we get our social security. I have to take it back out so that we can pay our bill. Somehow I accidentally must have hit the three month term. I took it out on September 31 and supposedly was gonna pay 555 like I always do on Nov 3rd. Today on Oct 31 check to make sure the due day was not before the third and notice it was only gonna take a little over 300 out. So I called them and try to fix it. Asked if they could look through their records where I had been a loyal customer and try to fix this one time.

Super nice, easy, friendly, kind lady! ** made my first visit at Advance America a wonderful one. Just moved to Lansing and ** was super kind! I highly recommend this location 3020 East Saginaw Hwy Lansing Mich Store #3092. I will definitely be back.

I made this loan by phone, and have given them the new #, I have 2 more payments of 564.51, and when I call 8775050701, I can't get through on by phone or online to make my last 2 payments. I have been paying my payments on time. I don't know what else to do.

My husband and I took out a small loan of $200. To repay it back, my husband agree for the company to take $20 out of his account every other week. So after the loan was paid back, Advance America continues to take $20 out of my husband’s account. As of right now, they have overcharge my husband by $80. When I called customer service, they wouldn’t talk to me even though I am on the account. My phone number is the number we put down because I am easier to get ahold of. Plus, their customer service skills in that call center are a joke. First of all, he wouldn’t even look up the account number or help me in anyway. He said my husband had to be here and I asked why and he couldn’t give me an answer. He kept repeating himself over and over again. This company is not trustworthy. I know our loan was small but if they continue to take out $20, just think how much more they could take out with an even bigger loan?

Advance America is a great place to get extra help when you need it. I've used them many times over the past 6 years, they have gotten a bad rap here lately. If you have a hard time managing your finances then don't go to advance america with unrealistic ideas, advance america is a company just like any other company and they need to make money in order to stay in business, if you check around you won't find a better business for short terms loans like advance america has, they are upfront with there pricing (cheapest prices I've found). People have to be responsible for how they use their money. It's not advance America's job to do that, so if you know you can't pay the price Don't get a loan! I highly recommend advance america that are wonderful to work with, just use your common sense. They started this company to make money (not friends) so if you understand that going in you will have a great business minded relationship with them.

If you're not late all is fine. Except high interest on short term loans. Don't use anything other than direct deposit. The card is a scam for more hidden fees. Interest is 55.00 on 445.00 loan for 30 days. I got stuck. Paying out each month to the total of 655.00 a year. Only way out was to not pay and do payments on my own terms. They are real hostile. And threatening. Belittling bunch of wanna be tough guys juvenile delinquents. Treat great customers like trash. Try to bully you into payment agreements you can't make. I was vulnerable at the time and only intended a one time deal. 2 1/2 years later I could of done a lot with the 2000.00 or so dollars I wasted on interest. I even had to ask my landlord for a little patience on one week's rent to get out of the jam I was in. Now I can pay it off. And no more -55 month just to have shelter. I almost ended up on the street. My parents covered my week behind rent from their retirement fund. Just not a good experience.

Hello. I had a very bad experience with this company and I am a person on low income and I felt like this company took advantage of me. I don't think I will ever be doing business with them again and they don't care about people on SSI. They just care about ripping people off and the way that the customer service people answer the phone and how they mistreated me today that deteriorates my Business relationship with them. They were very rude and disrespectful and ignorant and inconsiderate too. I do not recommend this company you'll be better off suffering without. I don't think these people are out there to try to help people at all and the sad part is I'm a new customer to this type of situation. I never use these type of services. I was always leery of these services and I should have trusted my first gut instinct and not use them but at the time I needed them for emergency purposes. I'm very upset and disappointed with this company.

First, the application process was a chore, and broken in a couple ways. The uploading feature for photographs and ID verification did not show when a document had been uploaded, so I ended up uploading multiple copies by accident. Then, because I submitted the application and was approved at around 10:40 am instead of before 10:30am, they couldn't guarantee I would receive the funds by end of business that day, a Friday. So I waited until Monday at close of business: no funds. I emailed customer support to ask why my funds had not been received, and got a form email stating that sometimes it takes a while to be approved, etc.

I watch my credit closely so I was in shock when Advance America placed a collection account on my credit report. I HAVE NEVER HAD AN ACCOUNT WITH ADVANCE AMERICA!! I have disputed the account twice with no luck, has anyone else had this happen to them? What was the solution, I'm definitely not paying it, it's not my debt!

Regarding Advance America Installment loans. I just want to share my experience with Advance America. I was a loyal customer for many many years for payday loans which is max of $255 in CA. Always paid my loans off had no issues. Well I made the mistake of getting an installment loan due to needing a little more money and it was a huge mistake. This company is no different than all the rest that prey on vulnerable people in urgent financial situations. With not such good credit. I never understand why you would want to jack up the interest on someone who is already financially compromised.

I borrowed $500 and have already paid back almost $1500 and I still owe $560 for payoff. They told me the state requires them to charge 75% interest. I have had several loans from them and don't understand why this one is costing me so much. I live on ssi so the money I've paid on interest has made it where I can barely survive. I understand that they are in to make money but 75% interest doesn't seem fair. Once it's paid off I will not get any more loans there. They rip people off.

When I 1st created the account, I did not have any issues at all. I did 2 loans from them and paid both loans back before they were due in full. Now I try to apply for a a loan and I get denied because my account was flagged for possible fraud activity. When I called to try to get an explanation nobody is able to explain why this happened. I don't know what's going on. Every time I call to try to get some direction they tell me to call the credit bureau, when I call the credit bureau they tell me to contact Cash Advance America. I think it's a little ridiculous that you get turned down for loans when you've paid them before they were due. At this point I'm going to find out how to disable the account completely and I just will not use their services.

They do what they say - they loan you the money for a "Payday Loan" and deposit it into your bank account by the following business day, but, they also take the money you owe them out of your bank account the "day before" your paycheck is deposited into your bank account... Hence the term "Payday Loan", which means a loan until your next payday or pay date. The result of Advance America taking the money I owed them out of my bank account the “day before” my payday caused my bank account to be overdrawn. I would give a "Zero" Star Rating if I had that option.

This company deposited a total of three checks for verification. They all bounced after I purchased Apple Card’s they said for verification process. Now I owe my bank $9000. They are liars and thieves. Mr. ** sent checks from a fake bank from Joe’s garage in IL. Then they all were fraudulent. Beware of them!!

I had a loan with this place then was diagnosed with cancer my insurance only pays 80% of my chemo and nothing for my pain meds. I was set up on a payment plan. So far I've made 3 payments of 104. I have 1 more payment but my account was hacked and 2000 was stolen from me. I've been talking to someone at the Nolansville store every other day about the remaining payment of 103. Well today they deposited a check for 411.00 which now has screwed my account again. It's now overdrawn 320.00. I'm so damn angry. Why in the hell would they put a check for 411.00 when I've paid 310.00 of it already. Now I don't have the money to pay for my chemo treatment today. This is so messed up beyond words.

I have been using them for a long time mostly for payday loans when I need them and sometimes for money orders. I have never had any problems at any of their stores and their fees are reasonable. Just be careful when you borrow online. When you do it online, they debit the payment automatically but for some reason sometimes they don't clear the payment right away, even if it cleared your bank, so you can't borrow it back the next day if you need to (ie, If I paid back on the 31st, I need the money back on the 1st to pay the rent). This has happened to me twice and has cost me hundreds in overdraft fees because I couldn't get the money back in time. In this day and age, it shouldn't take more than a day for a payment to clear. Bottom line, if you have a store nearby, it's better if you go borrow and pay back in person.

Always provided excellent customer service, let you pay the repayment amount versus the full loan and continue until your next payday. Fees were not exorbitant. Only $10 per hundred borrow. Treated you with respect and happy you were a customer with them.