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4x Buyer's Choice Award Winner

Accredited Debt Relief Reviews

4.9
3,760 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Ilana Hamilton

About Accredited Debt Relief

Established in 2011, Accredited Debt Relief offers debt relief and debt consolidation options to individuals across the U.S. Its debt relief program works with creditors to reduce eligible monthly payments, while its loan options are offered through affiliates.

Visit www.accrediteddebtrelief.com
Pros
  • ACDR, IAPDA and AFCPE accredited
  • Nationwide availability
  • Free consultations
  • More than 15 years in business
Cons
  • Must have debt of $5,000+
  • Possible temporary credit impact

Accredited Debt Relief Reviews

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    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 14 Reviews 1725 - 1875
    Verified purchase
    StaffBilling

    Reviewed Aug. 16, 2024

    Christina was amazing. She was kind and patient and reassuring regarding my apprehensions about stopping payments to my creditors. She was very knowledgeable about the whole process and she explained everything in great detail and answered all of my questions. She made the whole process much easier than I expected. She was wonderful!!!

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Aug. 16, 2024

    Cristina was very helpful in taking me through the process of getting y’all to help me pay off my credit card debt and I wish I had called a few years ago. She answered all my questions and told me I could contact her anytime if I needed to. She was a pleasure to talk to.

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    Verified purchase
    PriceStaffTransparency

    Reviewed Aug. 15, 2024

    Whitney was absolutely amazing to work with! She was very understanding and thorough in her explanations and we even had a few laughs along the way. The process was not complicated and even when it seemed like all hope was lost, she came through in the clutch with an affordable option that fit right into my budget. I will recommend Accredited time and time again!!

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    Verified purchase
    MaintenanceStaffBilling

    Reviewed Aug. 15, 2024

    I want to thank Shoshana for her help and kindness in understanding my financial picture. After my husband’s illness, lack of disposable income, medical bills and adjusting to fixed incomes our finances spiraled out of control. I debated for months on what to do. I know I am now on the right path. There will be tough times ahead but I now know I will get through it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 15, 2024

    Initial consult with Tazley ** was very informative and fact finding. Tazley was very knowledgeable and she made me feel at ease as she guided me through the rather lengthy process answering and explaining thoroughly as the session continued. Going through difficult situations can be nerve wracking and worrisome. Tazley brought customer service to a higher, much enjoyable level. Thank you Tazley **.

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    Verified purchase
    Staff

    Reviewed Aug. 15, 2024

    So far everything is going really good, I'm so grateful for your help! This help came just in time and I feel so relieved.... I will definitely be recommending your group to anyone who needs help. Thank you so very much. Everyone has been so nice and helpful, I feel like I have someone in my corner.

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    Verified purchase
    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed Aug. 15, 2024

    Awesome service. My representative was very knowledgeable and kind. When talking about your situation you don’t feel ashamed or that the representative is being judgemental. I was pleased with my experience. The steps or should I say the process was very easy to follow. The app that I use to check my progress is user friendly.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 15, 2024

    Nervous to begin with. Got into bad position due to trusting companies that end up scamming. Needed this to be so. Accredit agent wonderful, then the disrespectful lawyers came in and... nope I backed out. Seems ignorant and trite. Yet if I had listened to my gut in previous situations, I wouldn't have had to call Accredited to begin with.

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    Accredited Debt Relief
    Response from Accredited Debt Relief

    Hi Susan,

    We are committed to supporting clients like you in their journey to a debt-free future. While we appreciate your recognition of our agents, we regret to hear about your experience. Your trust is vital to us, and we take your feedback seriously. Please know that we’re here to assist you and address any lingering concerns.

    — Accredited Debt Relief

    Verified purchase
    StaffBilling

    Reviewed Aug. 15, 2024

    I was skeptical to even consider a credit card debt relief company. But my contact, Christopher **, was very thorough and patient while explaining how the plan works. We are confident we have made the right choice to help us become financially sound. For anyone with a large amount of credit card debt, I would recommend this plan.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 15, 2024

    Before I decided to call, I did my research on the company. All good review, nothing negative. Backed by the BBB. Julie was amazing. She was very friendly, professional and just all around pleasant to speak with. She explained things until I fully understood. After speaking to her there was a follow up call with an attorney who was also just as nice and wanted to make sure I fully understood how this great program works. Will definitely recommend.

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    Verified purchase
    Contract & TermsStaffRates

    Reviewed Aug. 14, 2024

    Really was at a loss for a moment after Matt explained the terms of my potential agreement. Really didn’t expect this to work out for me. Matt was insanely knowledgeable, patient, friendly and relatable. I’ve referred Matt specifically to several people I know. I truly believe he has his customers' best interests in mind. Thank you! And give Matt a raise. lol

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 14, 2024

    Todd made this process easy to understand and was very understanding of my situation. He’s the reason I picked Accredited to help me with my debt management. This was not the 1st company I called. But after talking with Todd I felt the most confidence that this was the right move for me. Thanks Todd!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 14, 2024

    We were contacted by your agent after filling out the questionnaire concerning consolidating our debt. Adam was very understanding and explained everything clearly. We felt comfortable speaking with him and he helped us through the entire process. Adam is an asset to your company and I would recommend your company to anyone based on our experience with him. Excellent customer service. Thank you Adam.

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    Verified purchase
    Sales & MarketingStaffRates

    Reviewed Aug. 14, 2024

    I was very hesitant to consider debt consolidation or resolution, but I did some research and found that Accredited has a very high rating all around, including an A+ from the BBB. After interacting with my consultant, Jim, and getting some advice from their legal team I understand the reason for the A+ ratings. They have answered every one of my questions, no matter how big or small. I never felt pressured or intimidated by anyone on their team, or the Five Lakes legal team. Also, they have helped to alleviate the anxiety that I felt over entering this process. If the rest of my experience follows the first two days I will be very, very pleased and grateful to them.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 14, 2024

    I have to admit I was very nervous about this. I had no idea what to expect as I was filling out some info before an agent called me. As soon as Robert called me and we started talking, he had me completely at ease. Rob explained everything in detail so that it made sense to me, instead of all the legal mumbo jumbo terms which are very confusing. We were on the phone for an hour and 15 minutes, but by the end, everything was resolved and a huge weight was lifted off my shoulders. Rob is awesome and worth his weight in gold. I have talked to four of my friends so far about your program and they all said they will be contacting your company. I have been so happy the last few days now. Thank you all so much, especially Robert **.

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    Verified purchase

    Reviewed Aug. 14, 2024

    I have just been accepted to the program, however, I feel like a truck has been lifted off of me. I still have work to do to change my mind set. This will require self control in all areas of my life. I am willing to put in the work and look forward to my growth in these areas. Thank you and your entire group.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2024

    They were very helpful guiding me through the process and answering all my questions. The program itself is a relief, as I've been chipping away slowly at my debt for a long time with little progress, and this will save me a ton of time and money. I wish I'd enrolled sooner.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 13, 2024

    My experience was one of relief. Customer service is par excellent. Every time I call I was met with empathy and care. I looking forward to working with them as I have only just started. The lawyers were very Clear in their explanation as to what to expect. They strived to be very transparent in all areas, which I appreciated very much.

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2024

    David was so helpful, and walked me through the process every step of the way. He is personable and very proficient. I would recommend anyone needing to settle their debt, to contact this company. They are professional, and the company is a member of the Better Business Bureau. They are number one in my book. Thanks for all the help, and not making me feel as though I was a second class citizen.

    Kelli **

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 13, 2024

    Kat and I spent a lot of time on the phone. She went through everything and made sure that I understood everything. I feel that I do understand the program because she took care to make sure that I did. Because of her help and knowledge and experience, I did sign up from the program. Thank you soooo much, Kat!

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    Verified purchase
    Staff

    Reviewed Aug. 13, 2024

    Yes. Very helpful and very knowledgeable. Very nice and understanding of answering a lot of questions for me. Had no problem answering any question asked. Also went into detail with my concerns and questions. Very smooth process. I would definitely refer to a friend that is in desperate need to get things taken care of.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 13, 2024

    She’s the best. We were on the phone for a little bit. She helped me through everything. She explained every single step. She went over every single page that I had to sign, we read it together. I don’t know how much more I can say about her but she actually fell like an angel from heaven. (As we say in Spanish) Me cayó como ángel del cielo.

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    Verified purchase
    Staff

    Reviewed Aug. 12, 2024

    Andrew was very helpful and made me feel like the situation I’m in was going to be ok. He was courteous and professional and helped me through the process easily. I would definitely recommend him in the future. I was feeling very stressed out and overwhelmed and he made me feel like I could get the situation under control. I’m looking forward to getting my debt eliminated and increasing my credit with the help of this company.

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    Verified purchase

    Reviewed Aug. 12, 2024

    This is all not easy; it is embarrassing and heartbreaking, at least to me. However, Accredited and Chase were great and made me feel so much better. Not going to say I feel great, but I do feel confident in who I chose to go through this journey with. I feel confident that within the next 3-5 years, I will be totally out of debt, living a cash-positive life, and be able to enjoy my life without the worry.

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    Verified purchase
    Staff

    Reviewed Aug. 11, 2024

    Sammie was very personable and really took his time to help me understand the process. I am grateful for that. I was not if this was the right thing for me or what it entailed, however I was left feeling confident in my decision. I am excited for this journey.

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    Verified purchase
    StaffBilling

    Reviewed Aug. 11, 2024

    Todd **, Lilly, and Pauline S. from Five Lakes Law Group were all very helpful, knowledgeable, friendly, patient, and supportive of me through this process of consolidating my large credit card balances. I appreciated all they helped me with. I now feel confident that I can get my debt resolved. Thank you. Leanna

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    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Aug. 11, 2024

    This was not an easy decision for me to make. I got myself into this situation and have tried for months to get myself out of it. I struggled, spent a lot of time crying, embarrassed because I let myself get into this situation. Trying to take care of my mother and medical bills, paying for my father’s funeral expenses added up quickly. Robert was very understanding and very helpful. Working to pay off my debt and moving forward trying to be positive about it. Thank you for all of your help.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    Andrew did a great job explaining how the system will work. We are looking forward to working with all the staff and getting out of debt. We are ready to get started. We know we can rely on Andrew and Alice to help up when we need it. Thank you.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    Jensen was wonderful and made the whole experience a breeze. He treated me like a king and helped me get over my skepticism about the process. I would highly recommend him to anyone who is looking to improve their situation. I know it will help me and my financial future.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    Mark represented your company very well; thorough, knowledgeable, professional and a charming, polite young man. Would highly recommend to my friends. Left me with a great sense of relief. All questions were answered completely and without judgement. He took time with me, felt no pressure to be brief or uncomfortable asking any questions.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    The young man that I spoke with was very professional and thorough. It was an easy process and he walked me through it. It was a great experience! I would recommend this company to anyone who is looking to start their get out of debt journey. I look forward to working with them.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    Sometimes we make mistakes too big to recover from and need that extra help. Emilie ** walked us through every step. What was happening and how it was going to happen and what to expect. She was such a pleasure to talk to. Thank you Emilie **. I believe this will be our salvation from our financial mistakes.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    David ** has a unique way of communicating to his clients where he lets u sit back and he’ll take you to your destination safely. When people in this situation ran out of options, David will explain in detail the issue and solution anybody can understand. The process takes a while and the results are rewarding.

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    Verified purchase
    Staff

    Reviewed Aug. 10, 2024

    Louis ** was personable and knowledgeable account manager. He was the right person I needed to guide me through the debt resolution process. It was a difficult decision for me but his patience and kind demeanor made this decision much easier to accept as the right solution for my circumstance.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Aug. 9, 2024

    My wife and I were a little hesitant with using a debt solution company. We did some research and found Accredited online. We looked at the reviews and tried to do our due diligence. After a few days of debating we made the call. I am glad we did! Christopher was very professional and personable. Kind of like talking to a friend. We talked about love, friends and family. The next day he personally called to follow up with me and answered any questions we had quickly. I would highly recommend him and the Accredited service!

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    Verified purchase
    Staff

    Reviewed Aug. 8, 2024

    David ** was very thorough, professional and reassuring. Having debt is never a good thing and trying to manage it on your own can get overwhelming. Contacting this company is a huge relief. Now I'm confident in the support system they have in place and feel empowered about my financial future.

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    Verified purchase
    Customer Service

    Reviewed Aug. 8, 2024

    I was nervous when making the call and was still skeptical after talking to Donavan but I went to my office and did some research and everything he was telling me seem to be legit. He walked me through the process and I felt really comfortable afterwards. So far so good.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 8, 2024

    My experience with Q was wonderful. He is confident, kind, and explained thoroughly how the process works. We felt relieved and calm after our conversation with him. I highly recommend this service and Q to any senior who finds themselves in a financial pitfall. Our level of relief is beyond words. Call them and ask for "Q". You, too, will feel so much better. No more losing sleep at night!

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed Aug. 8, 2024

    To begin, I would like to express my gratitude to this exceptional company. I am particularly thankful to Aaron and everyone who assisted me in accomplishing my objectives. This company stands out due to its remarkable professionalism and exceptional five-star service. The prompt callbacks, effective communication, and user-friendly interface of the app make it an outstanding tool. I highly recommend this company to anyone seeking a fresh start. Overall, my experience has been nothing short of remarkable.

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    Verified purchase
    Staff

    Reviewed Aug. 8, 2024

    I was feeling guilty and down because my debt had gotten so out of control. After my first consultation with your debt counselor I realized the debt wasn’t anything to be feeling guilty about. It happens to people every day and helping people like me is what Five Lakes Law Group actually does. The pressure is off and I’ll be able to sleep without worrying about my debt anymore. I will be eternally grateful to Five Lakes Law Group and its affiliates for saving me from a life of debt out of control.

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    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Aug. 7, 2024

    The experience was very seamless and informative. Kevin walked me through every step with excellent clarity so I was able to understand the process from the beginning to the end. With this being my first time doing this he was able to put my mind at ease. He also followed up the next day to ensure that the I had continued to have a good and clear experience with the other individual I had to talk to including the lawyer. Thank them all.

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    Verified purchase
    Staff

    Reviewed Aug. 7, 2024

    So far my work with Accredited Debt Relief has been extremely good. I have worked with Joe ** (yes, his real name) who is as personable and professional as you could ever want. He has great patience and a constant with the guidance. If you have an opportunity to work with Joe, I don't think you will be disappointed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    Everyone I have talked to has been kind and explain everything in my terms and all in all I would recommend this company to anyone that need help. Thank you all so much. My future is going to be so much better and easier and Leonard set it all up by just calling me and off we went

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Aug. 7, 2024

    When I called I spoke with a man named Noah. He was very nice and understood what I was going through. He talked me through the whole process, had me write numbers down so I could understand my debts and the interest I will or would be paying, I recommend Noah as a consultant to help anyone with their debt problems, He was very helpful in this situation.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 7, 2024

    My rep Emilie was so wonderful. She was very patient and understanding, not only with my situation but also my emotional state. She was prompt and efficient with reaching out to me and helping me to find a solution. It was a truly pain-free experience. I look forward to seeing my future financial situation. Thank you again!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    Very helpful and patient with the process. Relieved to know I can be debt free before retirement. I can live my golden years without worry. Thank for being provided an avenue by way of phone number I can provide my creditors for hopefully an easy process while this process works. This will be a relief on my financial outlook for me and my family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 7, 2024

    I was not thinking that this call would be so long but it was very helpful. I ended up getting in touch with something I didn’t even know I needed. Chad was there to not only answer all my questions but he explained everything as we went and was friendly and kind as he did it. I did not feel any judgment or that I was being rushed into anything. I am feeling hopeful for the 1st time in a while!!!

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    Verified purchase
    Staff

    Reviewed Aug. 6, 2024

    Viki was absolutely amazing and fantastic. She was very compassionate and understanding of my situation and helped me to get the process started and to help me consolidate my debt and get out of some serious financial difficulties. I recommend her highly!! Her mannerisms were spot on and she was very knowledgeable and experienced!! 5 ⭐️⭐️⭐️⭐️⭐️.

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    Verified purchase
    Refunds & PayoutsStaffBillingLoan Process

    Reviewed Aug. 6, 2024

    I am a 59 year old nurse looking down the barrel of retirement with a boatload of credit card debt. I have consolidated debt in the past only to end up not moving financially forward, never able to save. As a single mom who raised two fine adult kids, I prided myself in paying my bills on time. When I decided to apply for loan resolution, I was treading into unknown territory. After speaking with Joe and my legal representative, Leah, I am now absolutely certain this was the right move for me at this time. Both Joe and Leah are very experienced and explained the process clearly and took time to answer all of my questions. They also educated me on navigating my account and encouraged me to reach out for any questions, any time. Because of Joe and Leah, I have confidence in Accredited Debt Relief and am grateful for their expertise and guidance during this financially challenging time in my life.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 6, 2024

    It was a great experience just talking to Miles. He was very very nice and took time to help me and the day we getting the plan all set up I was having some phone issues he was trying to help me and it took some time but with help we got it done.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 6, 2024

    Michael provided outstanding customer service. He took the time to understand my situation and walked me through the process on how Accredited can fix and help rebuild my finances. I had an overwhelming sense of relief after I was done with our call. I definitely recommend using Accredited if you need help with your financial situation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 6, 2024

    The Personal Assistant that helps me every time I call is very Knowledgeable, and the service you all offer is very convenient, the process was very simple. I would recommend using Accredited to family and friends. This opportunity to get a fresh start with my credit I thank you and hope this is only the beginning.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedBilling

    Reviewed Aug. 6, 2024

    I was well informed as of the program and what to expect. I was nervous about doing this because I did not want to damage my credit. I heard of creditors calling many times, I have to speak with lawyers, possible lawsuits scared me. I have always kept my credit at a good standing. I thought of being ripped off. American greed as an example. A trap, or scam. But I walked forward to resolve my credit card debts. The process moved fast. Some things I did not expect. I am keeping hope and trust in this company alive with my new endeavor with this process.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 6, 2024

    My rep Emilie was so wonderful. She was very patient and understanding, not only with my situation but also my emotional state. She was prompt and efficient with reaching out to me and helping me to find a solution. It was a truly pain free experience. I look forward to seeing my future financial situation. Thank you again!

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 6, 2024

    Terry was a great help getting me through all the sections and very patient as I struggled through a few spots! I would recommend him to another client as his professionalism went above and beyond! Thank you Terry and I wish you continued success in your position. I appreciate your efforts and perfect explanation throughout the process

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    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed Aug. 6, 2024

    Jin was awesome! He explained everything as we went along!! Very helpful and caring!! My internet stopped working while we were signing the documents, he was very patient with me and even called me back a couple of times to make sure everything was good! Would recommend him!! Very good experience!

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    Verified purchase
    Staff

    Reviewed Aug. 5, 2024

    Ericka did a fantastic job helping me get everything started. She was extremely polite and answered all of my questions. She was also very knowledgeable about the process. She did a great job explaining things in a way that was clear and precise. I felt that I was able to comfortably ask questions at any time. Speaking with her made me feel at ease and helped me through this stressful time.

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    Verified purchase
    Contract & TermsPriceStaffRates

    Reviewed Aug. 5, 2024

    I appreciated Tim's active listening as well as setting clear expectations. He took his time making sure I understand each step. I especially learned a lot when he calculated what the debt was costing me over time due to interest and how long it would take to pay off if I didn't find a better solution.

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    Verified purchase
    Staff

    Reviewed Aug. 5, 2024

    I couldn’t have asked for a better representative. He thoroughly explained everything, was extremely patient and helpful. I’m grateful for his service. I will recommend David should anyone I know need Debt Relief. It was a very pleasant experience and I’m thrilled that I was given such professional support and assistance.

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    Verified purchase
    Staff

    Reviewed Aug. 4, 2024

    I have been working with Taylor for over a month. He has been very patient! Very informative and has answered all of my questions and fears. I have been so humbled and torn about doing this but finally had to make a commitment. Praying things get better. Thank you, Taylor.

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    Verified purchase
    Staff

    Reviewed Aug. 4, 2024

    Micheal was understanding of the debt situation I was in. He assured me with facts and knowledge of how debt management can help put many people back on the road to financial success. I am just starting the program and I am excited to see in time how this program will free me. Thank you, Michsel and Five Lakes, I have full confidence inIthis program.

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    Verified purchase
    StaffLoan Process

    Reviewed Aug. 4, 2024

    First of all, Katie knocked this out of the park for me. I provided her information on what I was looking for and why. Even though I did not get approved for the personal loan in a lump sum, she still found a way for me to save money and get my debt down. Not only was she super sweet, she was very knowledgeable. Any question I had, she immediately had the answer to. She made me feel comfortable not only with her, but with the company as a whole. I’m super excited for this journey and will recommend this company to all friends and family who need help.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 3, 2024

    Marie was forthcoming and complete in her explanation of what was required as to my responsibilities as well as what to expect from Accredited Debt Relief. I was happy with the plan and professionalism with which it was presented. I am optimistic with this plan and how it will benefit my current situation for the future.

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    Verified purchase
    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Aug. 3, 2024

    This company helped me out of a terrible financial position that started during the pandemic. Working with them was quick and easy, and I honestly felt like they cared. They handled my accounts with professionalism and I have already begun to receive notices of negotiations. I can't thank them enough - most specifically Jesus! You're the best, and I greatly appreciate you!!!

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Aug. 3, 2024

    I was privileged to work with Dawn Marie ** to assist in working out my financial situation. Dawn was kind, patient, knowledgeable, and I could tell she was serious about helping me and had my best interest at heart. Dawn shared her experience of success with me and helped me to feel comfortable about what Accredited had to offer. Great customer service. Thank you Dawn and Accredited.

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    Verified purchase
    Staff

    Reviewed Aug. 3, 2024

    The employees at Accredited are some of the most understanding caring people to work with. They understand my needs and help me out of a problem I was in. I could’ve never done this without them. I want to thank you so much for helping my wife and I, especially one person, Amanda **. God bless you and thank you so much.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 2, 2024

    Gerson called almost as soon as I signed up. His personality and compassion was incredible! He is a very optimistic young man! A priceless memeber of your team! He was very thorough and knowledgeable about every question I asked. I don’t know what else to say besides I just couldn’t imagine having anyone else to help get me enrolled.

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    Customer ServiceSales & MarketingStaffTransparency

    Reviewed Aug. 2, 2024

    Deshema was excellent, very knowledgeable and thorough in her explanation of the program. She was also compassionate and understanding of my circumstances. She did not pressure me to accept the program but was helpful in her knowledge. She allowed me to ask questions and responded in a very professional manner.

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    Staff

    Reviewed Aug. 1, 2024

    Katie was very pleasant throughout the whole process. She explained everything to me in an intelligent and simple terms, so I could understand what was expected of me, as well as the benefits I could expect from the company. All in all it was a very nice experience, where I expected it to be more technical, it was a very down to earth and while it could have been long and drawn out, it was just easy to understand and anyone that goes through the process will be as pleased as I was.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 1, 2024

    This isn’t a fun process, but everyone who I’ve spoken to so far (Josh at Accredited and Tamara at Five Lakes) has been friendly, kind, and extremely helpful. Of course as soon as I hung up with Joshua I thought of more questions, emailed him, and he responded to every email very quickly. I spoke with Tamara today and what was anticipated to be a 5 minute call was over 20 minutes due to all of my questions and she was super patient and helpful. My first recommendation would be not to get yourself into a situation where you need to work with them, but if you’re like me and end up needing it they’ve been great.

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    Staff

    Reviewed Aug. 1, 2024

    It is a very scary process for me to trust someone with my debt issues. Five Lakes law group has Completely erased that scary feeling with their professionalism and caring way they are helping me!!! I recommend them to everyone that may be hesitant to just give them a chance and you won’t regret it!!!

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    Sales & MarketingOnline & AppStaff

    Reviewed Aug. 1, 2024

    Team was great to work with. Very easy to get all set up and they were very thorough when going over the app and onboarding was a breeze. Step by step. Showing you how to navigate in the app. My experience with the team was amazing. Thank you for all the help getting my family back in control of our financials.

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    Staff

    Reviewed Aug. 1, 2024

    Dave was a great, caring and knowledgeable consultant. I was feeling overwhelmed and Dave made my day. The weight of the world was lifted from me because of Dave. I can breathe easier today. He made sure I understood everything. Thanks to Dave and this program for the opportunity to see the light again.

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    Customer Service

    Reviewed Aug. 1, 2024

    The whole experience was a lot easier than I expected. I will admit that I was afraid to make the call but when I first start talking with Nick, he put me right at ease. I felt comfortable with the way he was explaining the program and going over my details with me.

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    Staff

    Reviewed Aug. 1, 2024

    I’m really grateful for how kind and helpful Glenn was. Asking for help can be really difficult for me, so Glenn’s empathy and good humor really helped me to take these steps. They made it easy and walked me through every step. I never felt judged. I only felt supported.

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    Sales & MarketingStaffBilling

    Reviewed Aug. 1, 2024

    My representative was very courteous, thorough with how the program work, her knowledge was excellent, told me what to expect as the program progresses, informed me how to contact them and walked me through the website and mobile app, appreciated the help and understanding. Was informed of the process and accounts that would be in the program, the original amounts and the proposed amounts of those accounts, the timeline and the agreed monthly payments, was walked through the setup of account for deposits, the whole process was easy and straightforward.

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    Staff

    Reviewed Aug. 1, 2024

    First let me say the process was very easy. Melissa was amazing. Her knowledge of the program was very impressive. Her guidance through the process made me comfortable in my decision making. Every question was answered in a professional manner. There was clarity in every process and I’m thankful that I found Accredited debt relief program to help me with my financial goals.

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    Contract & TermsTechPriceRefunds & PayoutsBillingRates

    Reviewed Aug. 1, 2024

    This program was not for me. Too long to negotiate a payoff and, reading the contract, the company owed money may not always accept the settlement price. Takes three to six months to reach an agreement. I'd rather pay high interest than skip six ;months payments and be harassed and get a bad reputation for not paying my bills. Read the complete contract before you sign and make a decision is my advice.

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    Customer ServiceStaff

    Reviewed Aug. 1, 2024

    Deshema was amazing person. She was informative and brought light to a path to better my life. She had the answers to every one of my questions and even put a smile on me in rough times. She even called back to make sure everything went thru. She a great person and I thank her.

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    Staff

    Reviewed July 31, 2024

    Fernando was a great rep that talked me through the whole process step by step and asked if I had any questions. Just remarkable rep. I appreciate it a lot. If anyone is in need of debt relief I will be sure to forward their name and contact info to you guys.

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    Staff

    Reviewed July 31, 2024

    Lindsay really made me feel comfortable and explained everything so well. Lindsay did a great job in making me feel secure in the option I was choosing. Lindsay was greatly knowledgeable and really is passionate about helping those in a tight position! She also made this experience super personal and understanding! I do not feel overwhelmed and stressed about my future as much anymore thanks to all her help! Thank you so much Lindsay for being awesome! Sista sista!

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    StaffBilling

    Reviewed July 31, 2024

    Ethan was very thorough in explaining the program and walking me through the process. I was very uneasy and nervous about having to stop sending payment to my creditors but I was reassured me multiple times that at first it will impact my credit and most likely be harassed by the creditors but they will take care of it for me.

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    Staff

    Reviewed July 31, 2024

    Every representative I have spoken with at Accredited has been real, personable, patient, friendly and most importantly have left me feeling empowered and without shame surrounding my debt. I am so glad to be in the program and grateful to have spoken to Toya. Thank you all I look forward to this program!

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    Customer ServiceStaff

    Reviewed July 31, 2024

    Thank you for the superior customer service. Blake was extremely helpful in answering all my questions and was very thorough throughout the entire process. I have already referred a family member in great need. Thank you again for your outstanding performance and professionalism. I will certainly continue to refer others who are in need of this process.

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    Staff

    Reviewed July 31, 2024

    Stephanie was friendly, extremely helpful, and very understanding. She found a plan that fit my budget and timeline that felt very achievable. She assured me she would be available every step of the way which gave me the confidence to proceed. I feel like a weight has been lifted off my shoulders and I can breathe again. Thank you, Stephanie

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed July 31, 2024

    The most patient, caring, knowledgeable and friendly interaction I’ve ever had with a customer service representative. I signed with them the same day based on that first call that lasted well over an hour, I believe. Temisha made me feel respected, she was more than eager to answer all my “zillion” questions, including helping me go online to access BBB for a quick check on customer’s satisfaction. She went above and beyond and that is peace of mind.

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    Punctuality & SpeedStaff

    Reviewed July 31, 2024

    Lydia is patient, knowledgeable and engaging. I was skeptical about the program and still waiting for my last fears to be cleared completely but working with Lydia got me to where I am today with Accredited. She did it! Will recommend her and Accredited any day. Debt relief is real after all.

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    Customer ServiceStaff

    Reviewed July 31, 2024

    I called in definitely disheartened and upset at how much debt I was in thinking I would never see a light at the end of the tunnel. As a single parent in the last couple years it's been hard to say the least. Brandy was more than understanding and I could hear the reassurance and smile in her voice. She was absolutely wonderful and helpful and professional above all. For the first time in two years I was able to breathe after our phone call. I'm optimistic and am elated that someone took time out of their day to help a person in need. Thank you Brandy.

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    Staff

    Reviewed July 31, 2024

    I was very impressed with the knowledge and customer understanding in dealing with my account. If I have anything to deal with on this account I'm definitely going to ask for her directly. She was very nice to my wife and I since I have medical issues dealing with my information.

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    Refunds & PayoutsStaffBilling

    Reviewed July 31, 2024

    I worked with Justin **. He was great. He explained everything where I could understand it and was extremely helpful. Thanks to him I am feeling much better about my finances and feel like a burden has been lifted. I had reservations about not paying my bills but I will be paying them and will be able to get them paid off. I am retired so this is going to be a great help to me. And Justin got me payments that I can afford.

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    Customer ServiceStaff

    Reviewed July 31, 2024

    James ** was personable and helpful throughout the whole process, all the while with me multitasking while on the call. 100% recommend, it felt genuine and like I was in good hands. Accredited consistently shows up as one of the top 5 debt relief companies so that added to the comfort level.

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    Staff

    Reviewed July 31, 2024

    I had a very good experience with this company so far. They were very professional and courteous. They explained everything I need to know about the job they will perform. After talking to their lawyer, I have great confidence that they will perform a excellent job for me. Everyone I talked to at this company were very nice. Always asked me if I understood what was going on and asks if I had any questions that I need help with.

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    Reviewed July 30, 2024

    I was very pleased with Chad and how he handled everything and explained what will happen. He was beyond exceptional. Everyone that I spoke with was just plain awesome. I am so glad that I showed this company to do business with. God bless you all. I would be pleased to recommend your company to my friends and family and let them know about the exceptional service that you all provide. Thank you.

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    Staff

    Reviewed July 29, 2024

    My representative was empathic, understanding and very informative. He spent time explaining the program in full. I felt so much relief after our conversation. He went over all my debt, how the program works with companies to lower owed amount.. He explained the involvement of an attorney and went through all the documents. He answered my questions with knowledge. He was very polite, professional and didn't make me feel guilty at all. I'm so looking forward to this company getting me out of debt.

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    Customer ServiceStaff

    Reviewed July 29, 2024

    Mr. ** was amazing. I called with zero expectations and ended up leaving so hopeful For my credit future. Michael was very attentive and sweet. He was eager to ask questions and helped this process feel seamless. He spoke very clearly and made me feel like I could be debt free a lot sooner than I originally anticipated. I didn’t feel like just another caller to him. If I have the chance to recommend him to anyone else looking for help then I most definitely will.

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    Customer ServiceStaff

    Reviewed July 29, 2024

    I had the best time talking to Stephanique. She was very kind and very thorough when explaining how the resolution process worked and what my responsibilities would be. I got off the phone call relieved and hopeful for my future. Thanks to Stephanique, I am enrolled in the resolution program.

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    StaffHonesty & Transparency

    Reviewed July 28, 2024

    I really like being told the truth. The person I was talking to was very honest and front coming. Explained everything so that I was able to understand. I would recommend this company to anyone who is looking to get out of debt. I feel better now that I have someone on my side to help me with my struggles.

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    Staff

    Reviewed July 28, 2024

    Ashley was wonderful to work with. So very kind and helpful. The best experience we have ever had. She wanted to help us and truly listened. I would recommend Accredited to everyone!! If you are in need of financial help they will help you!! We believe this will be our path to financial recovery. Thank you so much for helping us.

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    TechBilling

    Reviewed July 28, 2024

    Hedda listened to my needs and recent experience with another debt consolidation company that was terrible. She was able to tailor a realistic payment plan for me to tackle my debt. I am happy to have company more research to find the best fit for my needs. I would recommend Accredited.

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    Staff

    Reviewed July 27, 2024

    So far it has been a great experience. Everyone I have dealt with has been patient and taken the time to listen and answer questions. Looking forward to the future process to be the same. Seems like a valuable service. So far it has been smooth and efficient. Better than I had expected to receive considering the circumstances.

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    StaffHonesty & Transparency

    Reviewed July 26, 2024

    I can honestly say Jared knew what he doing. He made it very simple and understandable so the whole process was superbly done. I would recommend him to anyone that needs help. Also, I have been in retail management for over 40 years and I would have hired Jared in a heartbeat.

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    Staff

    Reviewed July 26, 2024

    Truly a great experience with Rick! His professionalism & care regarding my finances was amazing! I’m so glad I found this company & Rick! He was patient, understanding & caring. What I also appreciate is that he walked me through, in detail of how the program works & how much I will be saving per month. I’m thankful!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 26, 2024

    Daphne has incredible customer service skills. It felt like I was talking to a friend and she had all the answers, She made me feel comfortable to ask any question I had. Everyone I talked to also made me feel very comfortable in a time where things feel uncertain. I appreciate their time in helping me. Hopefully soon I'll be debt free with the help from their plans!

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    Punctuality & Speed

    Reviewed July 26, 2024

    So far just beginning. I have been very comfortable with Kat (my first contact). Everything was explained and not rushed at any point of conversation. I attempted to start debt solution much earlier with a different company and when I took too long a supervisor came into the conversation. That's why I stopped at that point. At no time speaking with Kat did I feel rushed or pushed. Only wish I had contacted Accredited sooner. As they say better late than never! Thank you Kat and Jordon.

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    StaffRates

    Reviewed July 25, 2024

    My contact person at Accredited and her name his Briana ** was super nice and explained in detail what my options are and what the Hardship program is all about. Her personality, kindness and professional knowledge let me to sign up for the program. She is an asset to the company and I was so grateful to speak to her to get out of debt and save interest. She is a gem and I will continue to talk to her about the progress I make to be debt free. Thank you again for all the help and guidance.

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    Staff

    Reviewed July 25, 2024

    So far my interaction with the debt relief program has been good. I am awaiting results before recommending to others. Zachary was very helpful and answered all my questions. I do hope that this program will help alleviate our debt-related issues. I have heard good things about the program from all of the reviews.

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    Customer ServiceStaffRates

    Reviewed July 25, 2024

    I was dealing with Baby **. She was polite and explained everything to me. Asked if needed help or had questions to let her know. I like to make conversation and get off subject. She engaged but brought me back to the task at hand. I was hoping to get more paid off but I didn't want to bother my mom to get on the phone. I am happy with the rate I was given compared to the $275 from a competitor. Great experience with Baby. Thanks guys!

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    Staff

    Reviewed July 25, 2024

    An awesome group that would help much when it comes to resolving debt and any financial problem. Their Atty. ** is so wonderful to talk with, giving such a positive advices and encouragements, willing to be there for you in all financial matters that relates with your debts and dealings with your creditors

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    Customer ServiceStaff

    Reviewed July 25, 2024

    From the phone conversation with the initial agent to speaking with the attorney has been a great experience! Each individual gave clear directions and was willing to answer any questions that they could. There was initial hesitation but all my fears were addressed. I am looking forward to seeing my debt reduced and being able to be debt free!

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    Customer ServiceBilling

    Reviewed July 25, 2024

    Great communication. Easy to deal with. Laid the solutions out and Candice was great to deal with. I probably should’ve done this years ago. Thanks again. For anyone thinking about trying to ease the pain of monthly payments this is probably the best way to go. My wife may do the same thing.

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    TechStaffRates

    Reviewed July 25, 2024

    Daphne ** was great. She made me feel comfortable in my decision to take this big step in resolving my debt. She was very patient with me allowing me to get all my documentation sent over to her and she explained all the guidelines of the contract very well. The conversation felt like I was talking to a family member that had my best interest at heart. Thank you Daphne!

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    Customer ServiceStaff

    Reviewed July 25, 2024

    So thankful for Brandon at Accredited Debt Relief! Now I can breathe a little easier and look forward to a new life debt free! Brandon was extremely helpful, understanding, and easy to talk to. I highly recommend Accredited Debt Relief if you are struggling with your debt. Make the call today!

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    Staff

    Reviewed July 25, 2024

    My wife and I entered this with hesitancy because of the horror stories we have heard of people being taken advantage of. This experience was amazing! We both feel like Amy, the rep helping us, was very professional and got down to our personal level to help ease the discomfort of feeling the weight of debt.

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    Customer ServiceStaff

    Reviewed July 25, 2024

    Ashley helped me with my questions and application. She was friendly, knowledgeable, professional, & attentive.. she went above & beyond... Call them today & speak to one of their staff, I'm sure they're all easy to talk to, as Ashley was to me... I highly recommend Accredited Debit Relief, they have reduced my monthly financial stress...

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    Customer ServiceStaff

    Reviewed July 25, 2024

    Christina was so helpful and patient. She made the whole experience very easy. She explained everything in detail so I had very few questions, went out of her way to make me feel comfortable with my options and created something for me that was within my budget. She was knowledgeable, relatable and had exceptional customer service.

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    Staff

    Reviewed July 24, 2024

    He was very helpful and good at explaining things and easing my mind. It feel so much better to know I’m on track to be debt free. I understand the entire process and was walked through everything by Edgar. He was so much help. Thank you for all the help.

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    Staff

    Reviewed July 24, 2024

    Noah was very personable and kind to work with. He explained things very thoroughly and made me feel comfortable with the whole process when I wasn't totally feeling the most confident. He made sure to answer all questions that I had in full which I was very happy with. Glad that I get to have him as a resource going forward!

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    Staff

    Reviewed July 24, 2024

    Khalid was very helpful. He made me feel comfortable. This is a very hard situation to be in and he helped me feel comfortable with my decision. Each experience I had with all three people which I spoke to was a positive one. It's a feeling of relief to know this will be taken care of very soon.

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    Staff

    Reviewed July 24, 2024

    Eric ** is an experienced professional who knows how to make clients feel at ease. He's empathetic and kind, which goes a long way when discussing finances. He walked me through everything, discussed my goals, and gave me hope. I highly recommend him to anyone needing guidance with their financial situation.

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    Customer ServiceStaff

    Reviewed July 24, 2024

    He did a great job explaining everything to me and what it would do to my credit and how it works. It was very friendly and explained everything step-by-step. Let me know if there was any problems I could call, not worry that the attorneys have it all their hands.

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    Customer Service

    Reviewed July 24, 2024

    If you are struggling financially, Accredited is the place to receive information about possible next steps. Eddie was non-judgmental and ensured I understood the entire process. The follow-up was gracious and confident. Everyone who contacted me made sure I knew how to access information concerning my case. I feel back in control for the first time in five years.

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    Staff

    Reviewed July 23, 2024

    It was a very informative conversation. Accredited led me through the process step by step and virtually stress free. Thank you! I was referred to Five Lakes law firm and I believe I'm in very capable hands. We are in an emergency situation and hopefully they will ultimately have us on our feet again.

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    StaffRates

    Reviewed July 23, 2024

    I have to admit I was a bit skeptical about signing up for debt relief. This wasn't the first time I thought about it and I had even contacted another company as well so I had an idea of how it worked. I took a look at Accredited Debt Relief's rating in the Better Business Bureau’s and read through a bunch of reviews and began the journey. The representative took his time and explained everything as we went through things one at a time. I truly feel relieved and it has only been 24 hours. Just knowing that I’m not alone in this and that I can see an end where before there was no end - it just takes that weight off of your shoulders.

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    StaffBilling

    Reviewed July 23, 2024

    Accredited Debt Relief cares about their clients! Josh was understanding and reassuring. He answered any questions I had as he explained Accredited’s program. I highly recommend this company if you are in need of credit card debt relief. They understand that some of life’s hardships can put a person in situations that require outside help.

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    Reviewed July 23, 2024

    I was so impressed with Michael **. He explained everything wonderfully. He walked me through the process with great patience. I feel like a great burden has been lifted off me. So thank you Michael. Karen ** I feel secure in Accredited Debt Relief. I would recommend this business to friends and family. Thank you again.

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    Staff

    Reviewed July 23, 2024

    I am so pleased that I was able to talk to Dawn on 7/20/24. She really was very patient helping us with the paperwork involved. She is very knowledgeable about everything concerning the relief we sought. I will highly recommend Accredited to everyone in the same situation. She is a very valuable asset to your company.

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    Customer ServiceBilling

    Reviewed July 22, 2024

    I called into Accredited and spoke with Noah. He was very nice and explained everything very clearly. He was able to share with me how much I would have spent if I continued to make minimum payments. I was very shocked! He was able to run all the numbers and let me know how much Accredited would save me.

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    Customer ServiceStaffTimeliness

    Reviewed July 22, 2024

    During this hard time it was refreshing to speak with a representative that was courteous and helpful. I received immediate help and support with ease. The representative even called the next day to make sure I was following the guidelines and they helped me navigate the online submission. The firm also called on time and was helpful.

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    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed July 22, 2024

    Rick was very helpful and professional. He fulfilled my request and was prompt on returning my calls in a timely manner. He seemed compassionate and was dedicated to helping me resolve my debt issues. If this does what they say it will I will be forever grateful. I appreciate all he has done so far and look forward to working through this process with Rick.

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    Customer ServiceStaff

    Reviewed July 22, 2024

    When I answered the phone call from Accredited and began speaking with Hayla, she made me feel very comfortable as she went through the questions and discussed debt, my budget and options. She was very knowledgeable and answered all my questions. I'm looking forward to being able to resolve my debt with the help of Accredited Debt Relief.

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    Refunds & PayoutsStaff

    Reviewed July 21, 2024

    I had a great experience with Cody. He was knowledgeable, answered questions and was patient. Cody made me feel comfortable with my decision to go this route to pay my creditors and be debt free a lot sooner. I am excited to get started with Accredited and if the opportunity ever arises I will definitely be recommending.

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    Customer Service

    Reviewed July 21, 2024

    Ryan ** is incredible! He made me feel so comfortable in my decision to take the next step in my financial journey and pursue accredited. He answered all of my questions, connected with me, and followed up after our conversation. Would highly recommend and I look forward to tackling my debt and improving my financial well-being.

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    CoverageStaffBillingLoan Process

    Reviewed July 20, 2024

    I approached Accredited because I found myself in a terrible financial situation. Not enough cash flow to cover all of my credit card and personal loans and at the same time pay rent, groceries and everything necessary to live. The best decision I have made in years! The staff is amazing; from asking all the right questions, to being understanding of your situation and giving me hope that everything will be okay! That was so important, hope that everything will be okay, gave me relief that someone was helping me with this major burden in my life. Accredited has taken so much weight off my shoulders! Best decision!!

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    Staff

    Reviewed July 20, 2024

    I can not express how impressed I was with Ethan and the entire process. He was compassionate and understanding and explained everything in layman’s terms. I have a great experience so far and would recommend to my friends. I also spoke with Jannine and she was fabulous too. Thank you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2024

    Things were done with me that were very helpful as I’m not good at all with computers and phones. I still am having an issue with sending my credit report but I’m sure with help we will get it right. I’m very happy Accredited Debt Relief was able to help with my financial needs as things quickly went south due to health problems and my having to retire from my job early. Thank you all for your help.

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    Staff

    Reviewed July 20, 2024

    Danielle was my first contact person with Accredited Debt Relief. She was very helpful and understanding of my needs and my concerns. She reassured me when I had doubts and thoroughly explained everything to me. I felt very comfortable and positive after speaking with her. I am very confident that my issues will be resolved.

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    Staff

    Reviewed July 20, 2024

    David assisted me with everything I needed to know to decide if Accredited was the best option for me. He explained everything in detail and was compassionate and caring concerning my individual needs. I never thought I would find myself in this situation but here I am, I am just glad Accredited will be able to help.

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    Customer ServiceStaff

    Reviewed July 19, 2024

    I recently had the pleasure of interacting with Nick **, and I must say, the experience was exceptional. The representative I spoke with had a remarkably positive attitude and demeanor throughout our conversation. It was evident that he really knew what he was talking about, which made the whole process much smoother. What stood out the most was his patience. He stayed with me on the line, ensuring that all my concerns were addressed and that I was completely comfortable before disconnecting. It's rare to find such dedicated and knowledgeable customer service these days. Kudos to the team for hiring such stellar representative!

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    Customer ServicePriceStaffBillingRates

    Reviewed July 19, 2024

    Justin was very professional explaining all details and showing me the best options for debt relief. All docs been revised together during the call. He analyze the total accounts interest and gave the recommendation and the total amount for my monthly payment is very affordable. Good job to Justin and the entire team.

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    Staff

    Reviewed July 19, 2024

    Todd was SO VERY HELPFUL and VERY patient with my husband and me. He carefully explained everything to us, and did not end our conversations without making sure that we understand what he was telling us! THANK YOU. THANK YOU. THANK YOU.

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    Staff

    Reviewed July 19, 2024

    Going into this program blind was a bit overwhelming but their team truly is top-tier and have assured me that my account is in good hands by providing numerous references and instructions to better prepare me for going through this process. I could not imagine a better feeling than to finally be in control of my debt. Thank you!

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    Customer ServiceContract & TermsSales & MarketingOnline & AppStaffTransparency

    Reviewed July 19, 2024

    James ** did an excellent job going through all the details and making sure I understood what I was signing up for and then walked me through downloading the app that can be used for tracking progress. Lilly also did a fantastic job explaining the next steps and what to expect. This is not a process to be taken lightly. It’s a serious business agreement that takes full participation for it to be successful. I appreciate the opportunity to kind of make a new start. I have the call with the attorney today and will update this regarding that.

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    Reviewed July 18, 2024

    We have just signed up with Accredited. Definitely seem to know what they are doing. Very thorough and professional. Everyone was very friendly and welcoming. We will see what happens as we continue through the process, but our initial takes is very positive. My only criticism, and it's slight, is that the folks we talked with were apparently working off a script for the most part. I understand that it ensures completeness and understanding but I was more comfortable when I was being engaged on a more obviously personal basis. Like I said, however, a positive experience and I look forward to get out of debt.

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    Refunds & PayoutsStaffBillingRates

    Reviewed July 18, 2024

    Tyler ** was so informative in sharing what 5 Lakes can do for me to help get out of this horrible nightmare of High interest rates that are making it impossible to pay my monthly payments. My bills get going higher and higher and I could only make the minimum payment each month. I simply can't pay these high interest rates anymore. Tyler helped me get signed up with his company and encouraged me to not give up but joining this company would negotiate with my creditors to get them paid in full. I only have to pay one payment a month instead of 6 different payments. Thank you for your much needed help.

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    Customer ServiceStaff

    Reviewed July 18, 2024

    Jessica provided excellent customer service, she is responsive and attentive. She answered all my questions while remaining patient and understanding. She was very detail oriented and knowledgeable. She made me feel comfortable with making such a big decision and confident in the company overall. Jessica was a pleasant and I would definitely recommend her to anyone.

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    Customer ServiceStaff

    Reviewed July 18, 2024

    I am thankful for Mr. **'s help. He explained everything to me and was very personable. He listened to me and was not forceful in the conversation. He allowed me to work the program that fit my needs to get back control of my credit. Usually with these places you feel like a number, but Mr. ** sent me his personal email so that I may contact him whenever I needed to and that assures me that I am important.

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    CoverageTechPunctuality & SpeedMaintenanceStaffHonesty & Transparency

    Reviewed July 18, 2024

    My experience was so easy and went smoothly. Honestly I was so ashamed about my credit history and spilling my heart, but the representative was so nice and empathetic with my situation. I felt at ease and didn’t doubt it one bit. I was able to get a quick solution that really sound too good to be true. Because when you’ve been struggling with bad credit utilization, you really feel helpless and feel like there’s nothing that can make the situation better. But I was completely wrong. They fixed everything to my budget and lifestyle. I am so excited to start my journey and finally be able to fix my credit.

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed July 17, 2024

    I have been so nervous to reach out and get support with my credit card debt, but after calling yesterday I’m so glad I did. I was lucky enough to get Tazly who made me feel so comfortable and supported and was honestly the reason I moved forward with enrolling in the program. I was then brought over to work with Nicole, an onboarding agent, who made sure to set me up with success moving forward. I can’t stress this enough, if you’re thinking about calling, just call.

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    Staff

    Reviewed July 17, 2024

    I am new to Accredited Debt Relief and I must say I am very impressed with Andrew **, who was very patient with me. He explained the whole debt program to me in detail, answered every question I asked and put me at ease. This is a big step for anyone who finds themselves in overwhelming debt. Andrew is kind, empathetic and friendly. Thank you Andrew and I will touch base with you from time to time.

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    StaffTransparency

    Reviewed July 17, 2024

    I recently contacted Accredited for assistance with resolving credit debt. The representative who I dealt with was very helpful and provided a clear and detailed explanation of the debt resolution process without making me feel pressured into enrolling. I am very satisfied with the assistance that I received. I would recommend Accredited to family and friends.

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    Accredited Debt Relief Company Information

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    Accredited Debt Relief
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