
TicketNetwork Reviews
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About TicketNetwork
TicketNetwork is a marketplace for ticket sales, including tickets to concerts, sports events, theater shows, festivals and comedy sets. Customers can search by location, venue, performer or event and choose their delivery by mail or email. TicketNetwork offers phone support and a 100% money-back guarantee.
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- 4,948,184 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 14, 2015
The pick-up site should be described as "The Ticket Connection" office with the SW Fwy address, not "a site located near the venue." Also, the directions given over the telephone were to the old location next to the comic book store. I had to go inside the comic store to ask where the Ticket Connection office was. The staff inside told me that Ticket Connection had moved further down the road to a less accessible location.
Reviewed Dec. 14, 2015
Tickets did not arrive in time for the performance. I notice that TicketNetwork has a 200% guarantee. Please refund the 2x amount of $650 to my credit card (e.g. $325 times 2). Thanks in advance. Please let me know when the $650 credit is posted to my CC. Thanks.
Reviewed Dec. 14, 2015
Dare to Dream - Gorgeous, athletic, stunning- so very sweet for a Christmas memory gift for my 3-year-old granddaughter.
Reviewed Dec. 14, 2015
I got to the concert and the tickets were not valid and it said the account that the tickets came from did not exist. I had to buy more tickets at the concert. I will be getting my money back.

Thank you for giving us the opportunity to resolve this issue Travis. Your feedback is valuable to us and we will use it to improve our services. We’ll reach out privately to begin resolving this issue with your recent purchase.
Reviewed Dec. 14, 2015
It was wonderful. A great way to start the holiday. The Amway Center was nice as well. Clean, safe, just a great experience.
Reviewed Dec. 14, 2015
I have a lot of friends that work at TicketNetwork. It's a very good ticket company. I bought Boston Celtics tickets through them. Their fees were slightly less expensive and they had a great variety of tickets to choose from. The tickets were digital and were emailed to me within the expected time frame. I would definitely recommend TicketNetwork.
Reviewed Dec. 14, 2015
RADIO CITY MUSIC HALL CHRISTMAS SPECTACULAR. The show was a wonderful experience. I honestly didn't think I would have such a good time since this was first booked as a show for my family. The precision of the Rockettes was flawless!
Reviewed Dec. 13, 2015
We had no way of knowing beforehand (after dismissing our taxi) that specific size purses or bags were not allowed per Zac Brown rules. It could have been a horrible experience. Pre concert knowledge would have been great. Concert was awesome!!!
Reviewed Dec. 13, 2015
The show was exceptional. We found the audience rude. They were talking through the organ and orchestra, taking pictures and the children in front of us had light toys that were very annoying.
Reviewed Dec. 13, 2015
Great experience watching Christmas speculator at Radio City Hall with decent price tickets.
Reviewed Dec. 13, 2015
Had great seats. Loved the theatre so much. Old charm, An American in Paris was well done and the performers were topnotch. Really enjoyed the show.
Reviewed Dec. 13, 2015
I was shocked to see the face value of $46 on my tickets when you charged me $206 each. Seems excessive especially when you charge $123 processing fee per ticket.
Reviewed Dec. 13, 2015
Tickets downloaded immediately and the show was FANTASTIC.
Reviewed Dec. 13, 2015
I ordered the tickets through phone and asked to see Panic! At the Disco, and instead I got charged for 2 Thomas Rhett tickets and could not see Panic! At the Disco.
Reviewed Dec. 13, 2015
TicketNetwork had the tickets I was looking for online and it was delivered within the expected time frame. It was a great experience. I would definitely recommend them.
Reviewed Dec. 13, 2015
Very good sets and dancing. Fantastic.
Reviewed Dec. 13, 2015
I bought tickets from TicketNetwork for a couple of football games. They provide better seats than other ticket selling websites and they delivered our purchase in the expected time frame. I am happy with our experience.
Reviewed Dec. 12, 2015
The concert was awesome and everything I thought it would be. TSO website said that with every online ticket purchase, you would get a digital download of the new CD. How do I get that?
Reviewed Dec. 12, 2015
My friends and had a great time at the game. I would definitely use TicketNetwork again. No problems whatsoever and got 6 tickets all together.
Reviewed Dec. 12, 2015
Great customer service. Tickets were great, received promptly, and a phone call to you with a question was answered with care and pinpoint accuracy. Would definitely use you again. Anxious to see what you have for March Madness 2nd and 3rd rounds, which will be in Denver next year.
Reviewed Dec. 12, 2015
Loved the performance. It was amazing! However, I ordered seats at the front of my section and was forced to buy less quality seats. I sat uncomfortable the entire show due to lack of room and was not able to enjoy the show as much. Not only did I sit uncomfortable, but these tickets were gifted as a birthday present, and I had to deliver the bad news that they were no longer the seats we were expecting. These tickets were very expensive, and I do not feel as though I was treated fairly for the price that I paid.
Reviewed Dec. 11, 2015
I purchased some tickets about a year ago using the TicketNetwork's website. The tickets got to me almost immediately after I purchased them, but I couldn't figure out how to print them so their representative walked me through it.
Reviewed Dec. 11, 2015
I ordered tickets that were supposed to be looking straight at the stage, instead we spent 3 hrs looking 45 degrees to our right. Very uncomfortable, especially when I selected/ordered/paid for ticket looking straight on. I also paid an incredible service fee for each ticket. I will not buy through Ticketmaster again. The only reason I selected satisfied was the band was awesome and the company I was with was incredible.
Reviewed Dec. 11, 2015
I thought when I purchase the tickets through you I will have good seats. I buy it on time and the seats were behind the stage. I travel from Mexico to Paris to enjoy a show then I see just in the screen. :-( Disappoint anyway!
Reviewed Dec. 10, 2015
Our tickets were as represented and we enjoyed the show. Unbelievable performance and seats were worth every penny. I had used the audience view app when choosing the tickets and the view was exactly as represented. I would recommend TicketNetwork.com to anyone.
Reviewed Dec. 10, 2015
I would never ever recommend or use your service again. To be charged over 100% above face value for the tickets is unbelievable!!! I accept a certain few but this amount is way over what should be acceptable!!
Reviewed Dec. 10, 2015
I purchased Taylor Swift, Ed Sheeran, and a Jazz game tickets from TicketNetwork. I liked the seating that was still available. Some of the tickets, we purchased very early but some were last minute, but were still affordable and I knew that they were going to be delivered. I never had to worry with them and that was the biggest factor why we chose them over other ticket providers.
Reviewed Dec. 10, 2015
Lion King @ Cadillac Palace in Chicago - The seats were good but the service charges were outrageous!
Reviewed Dec. 10, 2015
The Monica-Code Red concert was amazing. However the venue holding us outside that long was terrible. The doors open at 7 yet I didn't see the line moving until 7:30.
Reviewed Dec. 10, 2015
Frozen - Great day for the family's enjoyment.
Reviewed Dec. 10, 2015
The concert was outstanding! Billy Joel is an exceptional Artist. We had a great time!
Reviewed Dec. 10, 2015
I always buy tickets from TicketNetwork but with the last ones I bought, they charged me $722 and the ticket only says $175. They might have made a mistake so I called them yesterday about it. Aside from that, everything is good and I'm very satisfied with them.
Reviewed Dec. 10, 2015
The tickets were sold twice. I paid $140 each (Xs 2) but received tickets labeled for $72, per ticket (downgraded). They owe me $151 for the cost difference and postage. They emailed them to me because the show was the next day.
Reviewed Dec. 10, 2015
No issues with my order. Everything was excellent starting from the first step of placing the order, getting tickets and then show itself. Thank you.
Reviewed Dec. 10, 2015
My printer ran out of ink halfway through my printing. It was a relief to know that I could go back and print them again and again if I needed to. I do think the $30 a ticket fee is over the top, especially when I have to use my own ink and paper. And the fact that you don't know about this per ticket fee until you check out, that is pretty unfair. It should be up front or simply part of the ticket itself. The sticker shock was enough to almost make me stop the purchase to be honest!
Reviewed Dec. 9, 2015
I was billed $387 for $90 worth of tickets. Really? I understand you have to make money... but seriously? I will NEVER use this company again.
Reviewed Dec. 9, 2015
My kids had fun, I thought the tickets cost a bit much, considering we were up in the nosebleed section. I was not happy that my ticket price jumped up in the middle of me ordering my tickets.
Reviewed Dec. 9, 2015
Concert was great. Ordering tickets was fine. I received great seats. Not sure about the price of these tickets vs. getting them at Radio City. The actual process of printing tickets was confusing. I did not understand how to print them and had to contact the office. I received great help but the initial e-mail was not clear enough.
Reviewed Dec. 9, 2015
Prior and during the time of the game of Army West Point Black Knight and the Rutgers, it was hard to find the reps that were out there from TicketNetwork but nonetheless I was able to pick the ticket up right at the game and their prices were much more fair. Everything worked out well.
Reviewed Dec. 8, 2015
I purchased tickets for the Vikings-Packers game back in November from TicketNetwork and their website is easy to use. Then they got it emailed in the expected time frame. I'm happy with them.
Reviewed Dec. 8, 2015
I typed in tickets in Google and TicketNetwork came up and we wound up finding really cheap tickets to a Braves game that were really close to the field. They also have an easy access of getting my tickets. I’ve dealt with getting tickets before and others made me call up or they would call me and ask, “Hey are you so and so?”, “What’s your number?”. But with TicketNetwork, as soon as I bought the tickets, they were right there to download and print off instead of having to wait. After, I got an email asking for a survey and feedback. It’s really easy, and the tickets were delivered in the expected timeframe. Also, the tickets had a variety of prices and give you the option to pick and choose where you want to sit and what games you want to go to. It was a good experience and I would recommend them to a friend.
Reviewed Dec. 8, 2015
My ticket was put under someone's name that I did not know. I happened to call the box office a couple of days ahead of time and made this discovery. My name was not in the system. A very professional lady, took my information and found my seat. She separated my ticket, put it in correct name and left it for me at will call.
Reviewed Dec. 8, 2015
The seats were very good. The price was excellent. I would definitely recommend this to anyone.
Reviewed Dec. 7, 2015
The tickets that you was able to get us was the best. For the last minute tickets they were great. Thank and I will use you again.
Reviewed Dec. 7, 2015
I purchased 6 tickets for $72 each which I felt was pretty high. When I received the tickets they each had $31 printed on the actual ticket. I'm confused with how much it was bumped up.
Reviewed Dec. 7, 2015
Everything went on without a hitch. I would recommend this service.
Reviewed Dec. 7, 2015
The tickets were great. I worked with a man called Richard and his help was great. We sat down front on the center row cc first two seats. They were great. Thank you so much.
Reviewed Dec. 7, 2015
Wonderful performer and concert. Amazing audience feedback. She puts on a wonderful show with all of her musical talents and amazing lyrics!
Reviewed Dec. 7, 2015
I received the tickets well in advance and we both had a great time. When I choose to do something like this again I will use your site then. Thank you very much.
Reviewed Dec. 7, 2015
From beginning to end was an awesome experience. Valet parking attendants were all professional, ticket takers, security, and the show Donny and Marie... all was a positive and excellent experience.
Reviewed Dec. 7, 2015
Awesome! Awesome! Awesome!
Reviewed Dec. 7, 2015
I bought some tickets for my friend for a game back in November. I compared prices and it looked like some prices were a little bit better at TicketNetwork. But I was surprised by Oklahoma policy when the tickets cannot be delivered electronically and just through UPS, which was not convenient for me.
Reviewed Dec. 7, 2015
Trans siberian orchestra - Our seats were awesome! We were 2nd row center from the stage. We could feel the heat from the pyrotechnics.
Reviewed Dec. 7, 2015
Rip off as the tickets $58.00 You get $357.50 -- It is a ripoff. You should be ashamed yourself. I will never call you for anything again. Please take me off your mailing list and e-mail list too.
Reviewed Dec. 6, 2015
Everything was well documented at arrival time as was promised. We had so much fun.
Reviewed Dec. 6, 2015
We looked for tickets last minute and were very glad to get them. Our only stipulation was that we were able to sit together. I had to call directly to find that out but the girl on the phone was so helpful. My tickets did not come to my e-mail so I had to call back and the problem was immediately solved. This second girl was also very nice and helpful.
Reviewed Dec. 6, 2015
I purchased tickets from TicketNetwork for Chance the Rapper back in November and picked them up from WillCall. It was a good experience and the event was great. I would recommend them to a friend.
Reviewed Dec. 6, 2015
Great show and ordering tickets was easy and fast. Gladly do business again.
Reviewed Dec. 6, 2015
The absolute best performance. And the others were great! Parking at the venue is so easy and leaving was a breeze. I just cannot believe what amazing talent everyone has. I honestly do not how the graphics are created. Thanks for a wonderful afternoon.
Reviewed Dec. 6, 2015
I misplaced my ticket that I bought in July and I tried calling your customer service number but it wasn't going through. And the box-office wouldn't issue me a new ticket because this is a "third party vendor", so I was not able to attend the concert and spent roughly 80 dollars on it. I brought my id and my printed receipt of the ticket but that didn't help at all. To improve your customer service you should have better communication between the box office where the concert is being held. I am extremely disappointed and have been looking forward to this concert for months and wasn't able to go.
Reviewed Dec. 6, 2015
Our grandchildren who are 7, 4 & 1 loved the part where you put on your 3-D glasses. The adults and I loved watching the Rockettes, and we all had a great time.
Reviewed Dec. 6, 2015
The production was first rate. My seven year old niece was enthralled throughout the show. I have no complaints about the show and the venue was excellent.
Reviewed Dec. 6, 2015
Great time and great to be in the SEC championship.
Reviewed Dec. 6, 2015
The new Perfectamundo album is a wonderful blend of sounds from Cubano to modern funk, with Billy's voice, guitar, and sensibilities on top. Hearing the top notch band live was such a treat. After seeing ZZ countless times, to see an established artist of Billy's caliber step into the unknown is a rare opportunity and marks the difference between real musicians and entertainers. Yes, the show was only an hour, but not a second wasted. And here is an example of why it doesn't matter... The two sisters playing drums didn't need more than a few bars each in the breakdown of "Whole Lotta Love" to demonstrate what most "drum solos" lack in terms of swing and musicality. I paid major to be in the front row, and if there was another show within 500 miles tonight I'd be headed that way. Perfectamundo!
Reviewed Dec. 6, 2015
The ordering was easy and the tickets came within minutes, the only thing I thought strange was that they had the original purchaser name on them. They were great tickets, we could see everything.
Reviewed Dec. 6, 2015
Radio city Christmas Show. Excellent show. Excellent experience buying tickets.
Reviewed Dec. 6, 2015
I'm confused about a few things with my experience, will gladly reverse the rating I gave as soon as I have better understanding. I purchased the tickets for well above face value ($110 each vs $66.50), which I will accept since I purchased the tickets on secondary market. First: I arrived at the theater at least 10 minutes before the start. As I was waiting, I asked several of the security personnel if they had seen anyone in a blue jacket that delivers tickets, all responding 'no'. (I was nervous having never used TicketNetwork before). The ticket deliverer arrived out of breath on a bike at 8:02pm for an 8:00pm show. Second: I don't understand the rationale behind the $55 service fee and $15 delivery fee that I incurred above the overpriced tickets cost. It just seems to me that if the customer had full transparency on the total costs, fees and service, they would see that they are PAYING SIGNIFICANTLY MORE than market value every time.
Reviewed Dec. 6, 2015
I really enjoyed all of the artists. There were a lot of good songs that they don't play on the radio yet. The speakers that spoke in between artists were very inspirational too. TobyMac was amazing and I was singing every word, but the other artists were just as amazing even though I wasn't as familiar with their songs.
Reviewed Dec. 6, 2015
One could not get delivery information on your website like stated on your website. Two face price of ticket was $58.00. You charged 200 plus fees for over 250 per ticket! Will never use your service again. I believe in you making a profit but your markup is nuts!!
Reviewed Dec. 6, 2015
Tickets were for wrong time (7pm vs the show I wanted at 11am), so I called and spoke to Mark at ** and he offered to reimburse me $97.50 of the $177.00 I spent on two $38.50 face value tickets. I never got the money back. I ended up having to buy 2 more tickets for the 11 am show from someone else for another $100+. I plan to call the Better Business Bureau if you don't respond. I can be reached at **.
Reviewed Dec. 6, 2015
I paid to park in Red Lot 1 but when we arrived to the stadium we were told the lot was closed and at capacity, I paid for a reserved parking spot which was convenient to walking to the stadium because I was traveling with someone handicapped. I was forced to park in a lot which was much further than where I had paid to park, I should be refunded for my purchase.
Reviewed Dec. 6, 2015
LaBoheme. A wonderful afternoon at the Met.
Reviewed Dec. 6, 2015
The Christmas show was great. The seats we had were good and we saved our tickets so we could buy the same seats for next year. This was my 6 time.
Reviewed Dec. 6, 2015
I purchased concert tickets a few times. The last one was for a local country artist through TicketNetwork. I went with them because their prices were good - they had the lowest. I usually look at everybody and look for seats that I want. I also get my tickets via email most of the time. I did call TicketNetwork, though, to ask how to print the ticket or if in there might have been something that I didn't see there in the email. They showed me how to do it and that was fine. Overall, I've never had a problem with them.
Reviewed Dec. 5, 2015
Show was great. However seating was deceptive on pc purchase, and was disappointed being stuck in the back when I thought we were to be in Orchestra front-center, in light of the price paid.
Reviewed Dec. 5, 2015
The concert was great and the ticket download problem was handled by tech support. However, I would like to be taken off the spam list.
Reviewed Dec. 5, 2015
I would like to thank you for the tickets, very good seats. I actually gave the tickets to our son and his girlfriend. He's a Boston fan, he loved the game and the fans around him. Probably see him there again the next time Boston is in town.
Reviewed Dec. 5, 2015
Absolutely fantastic. Everything was great, the Christmas story and the songs from their latest album.
Reviewed Dec. 5, 2015
I purchased tickets to Dustin Lynch from TicketNetwork since they have better customer service over other ticket providers. Needless to say, the tickets were delivered on time.
Reviewed Dec. 5, 2015
One of the very best shows I've seen anywhere! I would recommend the show to anyone.
Reviewed Dec. 5, 2015
It was a great show as always. Excellent seats. Second time I have seen Travis there. Very nice theater.
Reviewed Dec. 5, 2015
The handling costs per ticket were ridiculously exorbitant. Very grossed out!
Reviewed Dec. 5, 2015
I went in expecting better seats... We paid 160 for my 3 year old daughter and I. We sat row 17 section 106 seat 9 and 10. My daughter lasted about 30 minutes. It would of been cheaper to go to Disney world!
Reviewed Dec. 5, 2015
My fiancé and I were looking to watch a Mississippi State football game, so I went online to buy tickets at TicketNetwork. They delivered our tickets within the expected time frame.
Reviewed Dec. 5, 2015
Trans-Siberian Orchestra. Very enjoyable and entertaining.
Reviewed Dec. 4, 2015
Just found the extra charges were way too much. They were over double the cost of the tickets.
Reviewed Dec. 4, 2015
Excellent seats!! Great game!! Everyone was so pleasant & helpful!!
Reviewed Dec. 4, 2015
Excellent. Seats were great, sound and visuals were awesome. Parking was easy, access fro easier, exit was normal. Overall, a great time. Thanks!
Reviewed Dec. 4, 2015
I purchased tickets through TicketNetwork for my daughter to see Justin Bieber. My daughter have their number and so I called them to purchase the concert tickets and I'm satisfied with the experience.
Reviewed Dec. 4, 2015
Sleep Train Arena in Sacramento. T.S.O. was awesome as usual, but the people (staff and audience) made it hard to fully enjoy. We were sitting close to an aisle and the aisle cop lady found it to be more important to make sure nobody was video recording the show than to keep the flimsy curtains drawn to keep the giant light from coming in!! Can't count how many times she walked in front of us to shine her little flashlight at somebody to tell them to stop recording. REALLY!!! Then the constant parade of people from start to finish to go to the bathroom or whatever was so frustrating! Seriously people, can you not sit still for the length of a movie?? One gal got up six times!! I swear the world has A.D.D!! The show itself was really great! T.S O. goes all out!!
Reviewed Dec. 4, 2015
I purchased the tickets to surprise my daughter for her birthday. They came earlier than expected and made her day. Thank you.
Reviewed Dec. 3, 2015
TicketNetwork works great. I haven’t had any problems. A rep called me up after my purchase to make sure it was the right day, how many my tickets were, how much I paid and to make sure he had the right address. I'm glad he called because that would suck if the ticket was sent somewhere else. I got it before the concert. The only thing is their website. it’ll say it has tickets but when I go and purchase, it says, "Oh, I'm sorry. We're sold out." But other than that, everything is good.
Reviewed Dec. 3, 2015
Love it. Everything was perfect!
Reviewed Dec. 3, 2015
A very nice game, great seats outside of the two drunk persons with the bottle of fireball! Totally intoxicated and very vulgar! Guest services needs to pay more attention and how do you get a pint or 1/2 pint in the STADIUM???
Reviewed Dec. 2, 2015
LSU vs Texas A&M - Great seat, well-cushioned too. Easy to buy ticket, received as promised. Recommend to anyone interested in tick.

We're pleased to hear you had an easy ticket buying experience! That's what we're all about! :)
Reviewed Dec. 2, 2015
Hockey game - Had a great time!!! Will be buying more tix in the future. Highly recommended!

Great to hear Marlon! We look forward to hearing from you in the near future and providing the same great service!
Reviewed Dec. 2, 2015
Dragonforce - The show was super awesome. The bar inside and next to the venue are quite nice. The workers in the venue made it feel safe, not like I was being watched like a kid but still have a presence of authority.

Wow Thank you for the awesome review Nikolas! We're glad to hear you had a great time!
Reviewed Dec. 2, 2015
Outstanding experience. Great time. Everything went very well. Never a problem when doing business with you.

Outstanding Feedback Steve! We try to make ticket buying as easy as possible!
Reviewed Dec. 2, 2015
This was one of the best days ever! My daughter was in awe of the greatness Radio City had to offer! I would love to see this show again!

Hi Georgeanna! FANTASTIC!! We LOVE to hear this! Thank you for the feel good feedback :)
Reviewed Dec. 2, 2015
I shouldn't have used TicketNetwork for they are outrageously expensive. Though everything was handled really good, I could have gotten the tickets much cheaper.
Reviewed Dec. 2, 2015
Although I was expecting to print my tickets sooner, everyone I spoke to was very patient and helpful. Since we are Raider fans we enjoyed the whole experience.
Reviewed Dec. 1, 2015
The tickets we received did not match those on the invoice and were poorer seats. We certainly hope you made enough money on the deal to stay in business. The face value of the 2 tickets was $190 but you charged us $1207.50. Got to hand it to you but never again!

We appreciate your feedback and would like to make things right. Someone from our customer service
team will be contacting you within 48 hours to help assist with your resolution.
Reviewed Dec. 1, 2015
Everything went great. Tickets was e-mailed to me. No problems.
Reviewed Dec. 1, 2015
I purchased tickets for Wrestlemania and football and baseball games from TicketNetwork and it’s good. The tickets were delivered on the expected timeframe. I’d recommend them.
Reviewed Dec. 1, 2015
First football game I've been to when visiting the USA! Had an amazing time. The atmosphere was fantastic! Would recommend it to any Aussies visiting the US! As you can see really got into the spirit eating chili dogs wearing my UH jersey!

Wow! We're thrilled to hear everything was amazing for you! Thanks so much for leaving a great review!
Reviewed Dec. 1, 2015
Willie Nelson concert in Hobbs NM - I was disappointed because it was canceled and what upset me more they did not let us know till 10:00 or 11:00 am Sunday the same day of concert. We have to travel to see him and that was not enough time to let us know that it was canceled. I understand if it's weather related... But they don't tell you why it was canceled. I feel like they should say why it was canceled.
Reviewed Dec. 1, 2015
Had a great time!! Seats were amazing!

Perfect!! That's what we love to hear Lorena! Thank you!
Reviewed Nov. 30, 2015
UIC seats were broken, party (of 4) were relocated. Acoustics were horrible... possibly the main floor seating allowed for better listening.
Reviewed Nov. 30, 2015
Poor customer service. Will not be using this site ever again.

Hi Monika, We're very sorry that you were disappointed with the service you received from us. We at TicketNetwork aim to treat all customers with respect and great care and we’re always disappointed if that particular pledge is ever unfulfilled. Please be assured that we will investigate the issue you raised further to ensure better servicing in the future.
Reviewed Nov. 30, 2015
My experience was horrible due to the fact that we left after waiting so long for the concert to start. It was supposed to start at 830pm. By 10pm it still looked like it was far from starting so we left. The snacks were expensive. There was no entertainment to keep the crowd engaged. The doors didn't even open till 750pm when it was advertised that it would open by 7pm.

Hello Juan, We're sorry to hear the performance was delayed but happy that your tickets arrived as guaranteed. Unfortunately, we do not regulate the performance, venue or food vendors. Thanks for sharing your feedback!
Reviewed Nov. 30, 2015
This site made ticket purchasing very easy and I appreciate that!

Thanks Gina. It doesn't get any better than that! Thanks a bunch for the great feedback!
Reviewed Nov. 30, 2015
Amazing music!! Thoroughly enjoyed the evening!!
Reviewed Nov. 30, 2015
Amazing match in best place!!
Reviewed Nov. 30, 2015
Severely disappointed in the time it took for me to receive my actual tickets from the time I ordered them, the customer service I received and your company overall. I will not use your company nor recommend it to anyone in the future.

Thanks for your feedback Janet. We're sorry to hear about your unhappiness. Please keep in mind that you placed your order the afternoon before Thanksgiving for a Thanksgiving Day event and it's possible that some sellers may be thinly staffed so their employees can enjoy the holiday too. Regardless, your tickets did arrive in plenty of time for your event per our guarantee. We appreciate the opportunity to improve our customer experience.
Reviewed Nov. 30, 2015
I found TicketNetwork online a couple of years ago and have been buying tickets from them for around three years already. Besides my own personal seasoned seats, I go to 15 away hockey games a year, in Canada. I primarily use TicketNetwork to buy all the tickets and have used the coupon that they have given me once or twice. I've always done everything through the system, and my tickets have always been delivered in the expected time frame. I've probably ordered 60 different types of tickets and have never had an issue.
Reviewed Nov. 30, 2015
Jersey Boys - Awesome performance. :)
Reviewed Nov. 30, 2015
We all truly enjoyed the show. Looking forward to seeing another show soon.
Reviewed Nov. 29, 2015
Excellent show. Excellent seats. Great weekend with my family. I will definitely use this again.

Excellent feedback Deanna!! We love to hear that you had a great family weekend! We look forward to hearing from you again soon!
Reviewed Nov. 29, 2015
My first experience with TicketNetwork in Summer 2015 was accompanied by an issue, which could be resolved by TicketNetwork in a short while. Although I lost my standing place just in front of the stage, I could at least attend to the U2 concert on a sitting place. My second try with a TicketNetwork ticket was for a U2 concert in Dublin. Unfortunately, the ticket was not to be sent before November 20, while the concert was on 24th and my flight to Dublin was on 20th, so I made a lots of requests everywhere I could how I could get these tickets on time. This caused a lot of stress, but fortunately the tickets arrived by November 13th and I was the happiest person on this planet! The telephone and email support is very quick and accurate, but I would hope for a quicker solution of issues in some cases.
Reviewed Nov. 29, 2015
Was very satisfied with the seats and the show was incredible. There was a new show with a new story and light show as well. Pieces from their new album were played along with all of their hits. The ending is incredible, with fire, fireworks, and the violinist and guitar players running down in through the crowd. The show is for all ages and really gets everyone into the Christmas spirit!
Reviewed Nov. 29, 2015
Michigan vs Ohio State game - Everything went very smooth.
Reviewed Nov. 29, 2015
Difficult to order, ended up with a phone call to access tickets. Tickets way too expensive, with too many added fees for the show we saw last night (King and I). Also, the seating chart was not too user friendly considering it is an older, not as savvy computer crowd that would be buying tickets to the King and I. I had to look at the theatre seating chart on a different website before actually ordering the tickets. I will not do this again.

Hi Mary, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience. We’ll have someone from our customer service team contact you to see if we can help.
Reviewed Nov. 29, 2015
The whole experience was fabulous.

happy with our service! Thanks so much Kenneth :)
Reviewed Nov. 29, 2015
I bought tickets from TicketNetwork for the Charges and Chiefs game when I was in California back in November. We got the game and enjoyed it. And, whenever I need any additional tickets, I got TicketNetwork's number.
Reviewed Nov. 29, 2015
Radio City Christmas show - Tickets were perfect. We loved the show and all went well.

What a 'perfect' way to kick off the Holiday season! Thanks for the great review!
Reviewed Nov. 28, 2015
Paid for a live Christmas concert. Over half of the show was recorded or not Christmas.

When our customers are unhappy, we’re unhappy! We will be in touch privately.
Reviewed Nov. 28, 2015
I was very disappointed with the ticket prices that I had to pay. I think 425.00 was too much for a one and a half hour show for two people. I think I was taken advantage of for taking my girl out to see the Radio City Christmas show on her birthday. I am not very happy about this. It was a nice show but not at that cost.

the opportunity to improve our customer experience.
Reviewed Nov. 28, 2015
Corner seat with speaker blocking view. A little disappointing considering how much money the tickets were from the face value.

Hi Steven, I'm sorry to hear about your unhappiness. Would you kindly email us with your order number at customerservice@ticketnetwork.com with more details about your issue? We're happy to look into things for you.
Reviewed Nov. 28, 2015
We sat next to a couple that paid $35.00 dollars for their tickets and they showed me their receipt. We paid $70.00. I will NEVER and I mean NEVER order tickets from you again. We spoke to an usher regarding our ticket price and she told us to buy our tickets through the Hennepin Theatre Trust. She told us the prices will be fair and not over inflated. I plan on posting my ticket experience on social media, to ensure that people are not taken advantage of through your organization.
Reviewed Nov. 28, 2015
I purchased tickets for our concert and was told that the tickets would be e-tickets. I got a call a few days before the concert stating that the tickets would not be delivered but that I would need to pick them up at will call. I was given an emergency number to call in case I had a problem picking them up. Good thing cause I did. The will call had no record of us so I called the emergency number and my call was answered. The person with whom I spoke gave us an order number and said "It would be best not to mention that you got the tickets from a 3rd party." I did get our tickets after a lecture from the will call person and we did enjoy the show. I am not opposed to paying a premium for tickets but I would expect that when I do I won't have issues getting them!

Hi Roger, I'm so sorry to hear about your unhappiness. We've had someone contact you privately to help.
Reviewed Nov. 28, 2015
As a first time visitor to the Ryman, we were unfamiliar with the seating. The pew type seating could be very tight depending on the size of the people. Also although we did not mind being in the last row, we were not aware that there were poles/posts that would greatly obstruct our view. As for the show itself, we enjoyed it very much.
Reviewed Nov. 28, 2015
You people wouldn't let me cancel my tickets one minute of ordering that you charged me in US funds which cost me almost 400$ for 4 tickets that were priced at 39$ each. I feel that I got ripped off. I called to cancel the tickets. And your people said too bad I paid for the very last seats. I will never ever purchase a ticket from TicketNetwork. You were rude and a rip-off. Think about it. 400$ for 4 last row nose bleed tickets that actually cost 39$ each.
Reviewed Nov. 28, 2015
I've used TicketNetwork a couple of times and it's been great. I buy tickets from them mainly for sporting events like hockey or football, and the tickets are delivered in the expected time.
Reviewed Nov. 27, 2015
Good seats. Enjoyed the game.
Reviewed Nov. 27, 2015
I was leery buying tickets from a website other than NFL.com because you read about scams or fraud but I was quite pleased that all was legitimate! I got to have my dream come true and actually attend a Thanksgiving Day Cowboys game!

Hi Mary! How wonderful!! Yep, we love making dreams come true!
Reviewed Nov. 27, 2015
I was shopping around for tickets and the most affordable ones I found were here. I was able to download the tickets two days after purchasing them. It was super simple. The concert was amazing and certainly one of a kind!

Thank you Maria! We certainly appreciate your wonderful review and are even happier that you had a memorable experience!
Reviewed Nov. 27, 2015
I had a nice experience with TicketNetwork.com. My friend told me about it so I went online and got tickets by email. One time I bought tickets, my card didn't go through so they had to call and they made me send stuff to prove that I was using smart card. The representative I talked to was friendly and knowledgeable.
Reviewed Nov. 27, 2015
I was very happy with TicketNetwork. I got what I paid for and the tickets were delivered when they said they would be.

Perfect!! Thank you Carol. We appreciate the time you spent to leave us such great feedback and very happy that you're happy with us!
Reviewed Nov. 27, 2015
We really enjoyed the show. We had 3 generations in our group and everyone had a fantastic time.

WOW!! We're delighted to hear this Leah! Thank you so much!
Reviewed Nov. 26, 2015
Disney on Ice. This was a birthday gift for my grandson who turns 2 tomorrow. He had a blast. My son already purchased tickets for the show in March.

Hi Melinda! We LOVE hearing this! It just goes to show you that Disney isn't the only one that can make dreams come true!
Reviewed Nov. 26, 2015
Sharks game. Had a great time with family that lives in San Jose.

We appreciate your feedback Mario. Thank you for sharing!
Reviewed Nov. 26, 2015
I was going to the Champions Classic event and I got an email from my university saying their tickets are available. I purchased my ticket from TicketNetwork becaue it was convenient and I didn't want to go and look at other providers. Needless to say, the tickets were delivered on the expected time.
Reviewed Nov. 25, 2015
I went to see Moscow's Ballet: Great Russian Nutcracker and I got the tickets through TicketNetwork. I'm glad that everything worked. They delivered the tickets to me on time.
Reviewed Nov. 25, 2015
Les Miserables - This was a gift for my granddaughter. She thoroughly enjoyed the show. Our seats were very good.

Great to hear Dana! It really is a great show! We're happy to be able to help you with awesome seats!
Reviewed Nov. 25, 2015
I will definitely use your service again! It was really easy to navigate your web page. I received many communications from you keeping me updated. My tickets arrived quickly and the concert was great (we have really good seats). I would recommend your company to my friends and family 100%. Well done!

GREAT feedback Susan! Many Thanks! We try to make ticket buying as easy and stress free as possible for all of our customers!
Reviewed Nov. 24, 2015
I went to a Spurs game and purchased my tickets from TicketNetwork and printed them out. They were one of the top searches when I typed in tickets online. I talked with somebody that was friendly and courteous after I purchased.
Reviewed Nov. 24, 2015
Bought tickets. Called day off to be sure I understood process. Got to event no tickets could be found. Drove an hour and a half. Had to buy tickets AGAIN. Called and you wouldn't speak to my girlfriend. Not happy at all. Never again from you!!!

Hi Marc, We're sorry for any confusion. Please email our customer service team at customerservice@ticketnetwork.com. We'll be happy to look into things for you.
Reviewed Nov. 24, 2015
I was really impressed with how fast I received my tickets. Thank you!! This event was a lot of fun.
Reviewed Nov. 24, 2015
Tickets to Trans Siberian Orchestra - The process was straightforward and simple. I would recommend and use this service again. Thank you.

Thanks Christy! TSO always puts on a fantastic show! We're glad it was so easy to order tickets through us. We definitely try our best to make ticket buying fast and easy.
Reviewed Nov. 24, 2015
I paid $100 and waited in line for 2 hours in the rain to only get to see one song and for the concert to literally be over as soon as I got into the venue. I hope there's some type of refund or I don't know if I can get some type of discount for another concert that's coming up. But I'm not pleased for the price I paid.
TicketNetwork Company Information
- Company Name:
- TicketNetwork
- Year Founded:
- 2002
- Address:
- 75 Gerber Road East
- City:
- South Windsor
- State/Province:
- CT
- Postal Code:
- 06074
- Country:
- United States
- Website:
- www.ticketnetwork.com