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Bumble
Bumble
Overall Satisfaction Rating
2.17/5
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Based on 30 reviews that contain star ratingsSHOW RATING DISTRIBUTION

Bumble

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Last updated: April 3, 2018

30 Bumble Consumer Reviews and Complaints

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Verified Reviewer
Original review: April 3, 2018

I tried to cancel my account and cancel recurring payments because I actually met someone. 1st of all it's very difficult to find a phone number for customer service for Bumble. Secondly when you do call it's India and they're very rude. I called and explained my issue and then he said that he would call me back that night which I thought was odd and then he never called me. I had to call him. Then it turns out he could have just emailed me. The whole thing was a cluster and very unprofessional.

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Verified Reviewer
Original review: March 28, 2018

I don't like it you have fakes and liars. FOR 1 example Owen ** said he was 67. In real life he's now 75. Lied period. Smokes weed all the time. Likes to cause conflicts. Tries to make women feel bad about themselves. Especially when they don't do what he wants. Tries to act like their father. I offered to help him clean up his house and he got mad because I stopped. I told him that it's not my house and l wasn't cleaning anymore. He wasn't and it's his house. Besides l didn't know him like that. Then he tries to grab on and force his hands. That don't fly with me. So please cancel my account now.

3 people found this review helpful
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Verified Reviewer
Original review: March 20, 2018

To whom it may concern, Bumble and Google Play will not refund you 80$ after they auto charge you if you didn't cancel the subscription. I contacted both parties the day of the 80$ charge, and both would not honor refund. This is poor business practices. Please don't support a business that won't refund you a charge the day of the auto charge!!!

4 people found this review helpful
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Verified Reviewer
Original review: March 15, 2018

I used this app last year and actually ended up dating two guys last year only to find out they were married. So, so, so sad! So I decided to give it a try again this year and every person I matched up ended up being someone who was sitting at the airport swiping on Bumble and they had no intentions at all of being in a relationship! Literally I matched up with 7 guys over the weekend and they were all from out of town sitting at the airport during a layover! Also, my settings were at ages 39 to 80, 50 miles away and I would got to swipe about 100 people and then I ended up getting a Bumble message that "No matches in your area". What? I live in a big city with 3 million people and there's no more matches? This app has really ended up being a waste of time.

11 people found this review helpful
Verified Reviewer
Original review: March 14, 2018

So I joined this app thinking it would be better than Tinder, made my account with ease, had no issues. I am openly gay and was looking to find guys and girls as connections for friendships and possible relationships with guys. I had set up my account to find matches 14 miles away at max, I would find people that were close to me but then the app would tell me to expand my search to people that lives over 60 plus miles away, not only that when I did match with people girls mainly they wouldn't even respond. I would extend every time and then they ended up never contacting me. When I did match with people and they did respond after a few messages back and forth they would stop and then vanish off my matches list.

I tried Bumble BFF and it would only let me search for male friends which is somewhat annoying so I decided to switch it back over to the dating site and write in my bio that I was also looking for friendships. When I search for both guys and gals it would only show me guys and not women ever, so the app is still quite buggy. It was really a big waste of time, so many bugs and they made it so if you are trying to match with women the women have to respond first but that doesn't always happen. In fact I only matched with a few gals using the premium subscription and they swiped on me first and yet still never made the effort to contact me. So this app is not worth the money nor the time.

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6 people found this review helpful
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Verified Reviewer
Original review: March 6, 2018

I joined Bumble for the second time. Been on this site for a couple of months. I dated a guy from this site last year who became my stalker on social media after break up. To avoid him I created a profile with an alias but with my real my pics. He found me because Bumble keeps showing the same people in your feed that you may have swiped left. I had a strong feeling that someone was able to access my account. Either this guy or somebody else. Anybody that I started a conversation with would last for just a few exchanges. This never happened before. I am quite attractive.

In any case I matched with this one guy & for some reason the conversation continued. So I decided to meet him. Turned out his arms and hands were badly deformed due to an abnormality. It was a disturbing experience. Since then this guy has become my 2nd or 3rd stalker. Who knows? I think he was asked to do this by some sick person. I contacted Bumble to speak to someone via phone and they refused to provide a number. I am waiting for them to respond to this freaky experience and then get off this site permanently. I wish I had seen the reviews.

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7 people found this review helpful
Verified Reviewer
Original review: March 5, 2018

After swiping for a while, you'd notice that a lot of profiles are made by the same person due to their wordings. I realize that if you're starting a dating website you'd hire someone to make a few fake profiles to have a good base for newcomers but that's not only it. I joined only for a week and cancelled. I'm considered to be attractive if you're curious but I barely had any respond. I asked for a refund and they said it's on their policy that they don't issue refunds. This is a scam. Be warned! Don't join.

7 people found this review helpful
Verified Reviewer
Original review: Feb. 11, 2018

Signed up for 1 week subscription. They are charging me for a 6 month subscription at £66.99!!! I have asked repeatedly for them to send me proof of where I signed up to 6 month subscription and where I agreed to pay £66.99... They have so far failed to provide. Untrustworthy... bordering on fraud.

9 people found this review helpful
Verified Reviewer
Original review: Feb. 3, 2018

This is the worst website I have ever seen. I’ve actually been on Bumble for over a year. I’ve had about six times I’ve had a match with somebody and they never sent me a message. Two or three of those actually extended it another 24 hours and then never contacted me so in about 14 months no contacts. Didn’t talk with anybody. What a waste of time.

10 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Feb. 2, 2018

Truth, I went on the app because my gf doesn't have the upgraded phone to use the mobile app...pretty savvy of them that you have to be part of the Apple World. So I swiped to see something with a Bumble buzzword like a Bumble Boost...and it took out 79.00 out of my Apple account. OMG. No one to speak with, the site itself is stupid and not user friendly. This girl who has so much publicity about herself with Match wanting to buy her out should be ashamed of herself. I contacted Apple and they said I can't get the money back. I'm a woman that lives with a man and have no desire to go on this app - can't even use it. What a waste and from the looks of the men - OMG - they are all of one ethnic background. You can't even choose a religion if you want to - totally a scam.

11 people found this review helpful
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Verified Reviewer
Original review: Jan. 5, 2018

I emailed this company about a week ago (since there is no customer service phone number and this is the only way to reach them) regarding possible glitches in the app and matches appearing and then right away disappearing. It says they will respond in 2 days. I have received no response. This is a pricey dating app to not have any customer assistance. Poor business and I am very disappointed.

18 people found this review helpful
Verified Reviewer
Original review: Dec. 24, 2017

I will get a reply from someone and they disappear during the conversation. One time a person showed up with 6 hrs left and then gone. Too bad this site is like this because it could be good, step up and fix this!

11 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: Aug. 29, 2017

Bumble dating app his nap Acacian focused towards women and empowering women. However in my experience Bumble has been very discriminatory against males and in fact even went as far as to block me for unknown reasons and left no contact information, no proof of why they blocked me and no response to my emails. I did nothing out ordinary. I never used any comments a sexual nature. Never violated anyone's rights. My pictures and profile did not violate anyone's rights or offend anyone. I contacted Apple iTunes who is the representative for them and they said that it's Bumble's problem. The only response that I had from Bumble was that my profile received many complaints and when I asked for proof and reasons why they provided none.

I think contacted iTunes again who is the representative, when I made them aware of the fact that I did not behave in any unjust manner I suggested that maybe speaking my opinions and being open might of prompted women to become annoyed and complain. However I believe stating an opinion is a right that every American citizen has. Again I am not sure why Bumble block me however this is the only thing that I could possibly think of as being the reason.

Like I said earlier I acted in totally mature and upfront manner... iTunes suggested that algorithms from the Bumble app might've picked up certain words stored them and then compared them to a complete. However if this is the case I believe that and computer algorithm is governing a company and leading an unjust decision against someone's rights to participate. Again I asked iTunes and Bumble for proof of these actions which would prompt them to block my profile and neither provided any information on this matter. Please advise me. Thank you.

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26 people found this review helpful
Verified Reviewer
Original review: Aug. 26, 2017

I can spot racism when it happens. I made a stupid mistake and was kicked off Bumble. When I was first kicked off I went to their -Terms & Conditions (TAC) to find out what I had done wrong. I really had no idea. I am a military brat & I take rules very seriously. I was confused after reading it so I went to a forum of people who were banned. I was told that I was banned because I had sent sexy pictures in my messages & that my messages were not considered private. I must admit my comprehension is crap. It always has been mostly due to my sleeping disorders. I had read their (TAC) to say that "I couldn't 'Upload' pornography". So I thought this is so people didn't "Upload" them to the first pictures everyone else can see. When I put a picture in a message I don't "Upload" it, I just pull it from my gallery.

Also the last pic I sent was only of me in a sexy swimsuit, making a playful face. I'm extremely curvaceous & I have never been able to get away with the same thing ** girls do. Bumble's (TAC) says it will only give "Certain" people a warning? When I went and saw who the founder Whitney Wolfe was it didn't surprise me that I was not one of those people. You just get a feeling from her pic that she doesn't like beautiful, strong, ** women. Bumble also kicked me off the same day I renewed my subscription. They did it like within the first few hours after they took my money. They obviously knew they were going to ban me. Why take my money from me?

I wrote them this long letter explaining, and apologizing and asking if I could try a whole new profile and there would be no problems. I told them about my PTSD and the trauma in my life that made me that way. I told them how the app is like therapy at times because just having matches to flirt with makes you feel less alone. They never replied and kicked me off again when I tried to make another profile. Which I had put in my about me "Don't send me dirty pics or think I will send them to you. This is a classy joint". It was a declaration of the fact I knew I would never mess up again. It would not have hurt them to have allowed me to stay on the site.

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23 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Aug. 8, 2017

A friend recommended this site to me so I enrolled for 1 week. Many of the same face as POF and Match so there are many new people. I started a conversation with 2 people and somehow they were gone... as in vanished... Now I can't get in touch with them. At one point, Bumble asked me to widen my search so I did. Now I am seeing people from Ohio and Michigan. I live in a major metropolitan area... there are no men here? Not worth the time or money (and I only spent $8.99).

38 people found this review helpful
Verified Reviewer
Original review: July 29, 2017

Bumble in general no one really speaks to you. The support team are absolute twits and are 100% useless. I was with Bumble for a while and I had a issue. I wrote to them after not receiving any help at all. They deleted my account and said I cant use it anymore because I have wrote too many complaints because they wouldn't help me. Absolute **. I don't recommend this app. If you have the same issue, I'm sure the pathetic team won't help you either. It was nothing I did, just the software issues.

47 people found this review helpful
Original review: July 27, 2017

A mate said to try Bumble. Firstly you need a Facebook account. I don't have one because I think it's very sad that people post pictures of their dinner in a restaurant... etc etc and say 'hey world look at me'!!! But I thought why not. I opened a Facebook account and signed into Bumble. Can't even get past the page that says 'you have to be 18 or over to use this site' just sends me back to the homepage... What a load of rubbish. Deleted Bumble app and deleted Facebook account. A total waste of half an hour.

40 people found this review helpful
Verified Reviewer
Original review: May 24, 2017

I am a user of five different dating apps and Bumble was the only one that blocked me. They also blocked me without any explanations. According to Bumble's guidelines: "If you don't follow these guidelines, you'll receive a warning. If you ignore this warning, you risk losing your account." I did not get any warning at all. So I was blocked from one day to another without warning nor explanations.

35 people found this review helpful
Verified Reviewer
Original review: April 20, 2017

The iOS app does not work properly. I've paid for a pretty pricey membership and the app does not unmatch people or block them when I've selected to do so. I've sent over 30 emails to customer service in the past 2 weeks and not a single response to any of my communications.

36 people found this review helpful
Verified Reviewer
Original review: Sept. 29, 2016

The price is great. There is a lot of site that try and do this but they wanna feed off your emotions and your bank. These people just wanna help you and not kill you. I have found some really great people on here. The quality is top notch. I never seen a better site. I will say hands down this is top of the dating sites and I know I will love them for time to come. You can only talk to who you want. You do not have to worry about weird matches that does not tailor to you. I have never had a problem with them before and I hope not to. The use on the phone is so easy to use and very nice. I love how I can access it from anywhere and I don't have to worry. This site is so great and I will continue.

31 people found this review helpful
Verified Reviewer
Original review: Sept. 28, 2016

The service was valuable because I was looking for a match for a friend of mine and even though no match was found I would try again. It needed to be more detailed because and have more options to contact them and have more free options. The matches were good. I think there should be more perimeters for it so people will get what they are really looking for and make sure that both people are safe - that they are not meeting someone dangerous. I think the privacy setting were okay. I think all privacy settings should be as secure as they can be but I know they can't because there is always a hacker out there who is smarter.

10 people found this review helpful
Verified Reviewer
Original review: Sept. 27, 2016

Definitely a good value, a chance and new way to make new friends and possibly meet up. I would highly recommend this app to my friends who are looking. They are very good at matching you up with people who have a lot in common with you but sometimes they match you up with creeps. More often though, it's a good match. Honestly I don't know much about the privacy settings. I know you can block out things to people you don't want to see but other than that, I really haven't paid much attention to it. Definitely a good mobile app and mobile-friendly. I use the app on my iPhone and it works perfectly most the time. Of course it does glitch and close out some but not too often.

23 people found this review helpful
Verified Reviewer
Original review: Sept. 26, 2016

These pictures of beautiful young girls motivated me to keep watching this site day in and day out. I have also recommended the site to all of my friends and family for the future. Great quality in all the matches that I have been hooked up with. Outstanding and amazing young girls. So pretty and intelligent. I do not know how anybody would go anywhere else for their matches. Very private on all materials offered on the site. I had to work my tail off on every entry to learn anything about them. Also, they were working just as hard to gain information about me. I use a laptop computer for all my work on this site.

20 people found this review helpful
Verified Reviewer
Original review: Sept. 23, 2016

I think it was a good way for me to meet potential people to date. I am happy with their site. I didn't meet my lifelong partner on this site but met him on a site similar to it, so I know it's a great way to meet people. I think this site has enough search parameters that you can search for someone who is fairly compatible with what you are looking for. I was satisfied with the type of guys the searches resulted in. I felt like I was in control of how private my settings were kept and did not feel uncomfortable with the information that I allowed to be visible on the site. This site worked fine on my phone. I had no problems using it and am happy with how it worked. I would do it again if I was in a position where I needed it.

20 people found this review helpful
Verified Reviewer
Original review: Sept. 22, 2016

It's kinda expensive to join in there for a monthly payment when you can't find the right man for you and keep searching for the date you want and ideal man you want to be with. There are lots of people joining in there but the profile isn't enough and most of the time they are just lying to have a good impression on their dates. Well as far as I know they make the privacy real good and everything is secure so I don't have any problem regarding that matter. It's also customizable and will allow you to do your own privacy settings. Oh it is mobile friendly, it can be access anywhere you wanna go, I just don't like it when I'm using my smartphone because it has a small screen and I can't see the person's profile properly.

12 people found this review helpful
Verified Reviewer
Original review: Sept. 20, 2016

It was very valuable because I was able to meet quality, honest people. Therefore the money I spent was worth the effort and time and I do not feel like I lost anything. It was really perfect and they made a match within 24 hours no matter what and almost nearly got a perfect match for me based on interests and type. I was happy as they focus on safety and finding honest, quality people so never did I feel unsecure using the program and I was never at risk. It was awesome for me, I love the app and I had enjoyment using it and it is so user friendly that I showed a few friends and they want to use it now as well.

11 people found this review helpful
Verified Reviewer
Original review: Sept. 19, 2016

I was not really expecting anything. I was just looking and it was fun to look. I got exactly what I was looking for from the site. I've talked with a few people, but nothing ever came of the conversations. I liked that they only matched you with people you selected. That makes it a little easier when you start a conversation with someone and eventually leads into a face to face meeting. I never felt like my privacy was at risk or anything like that, so I guess I was satisfied with the privacy settings.

I like how easy it is to use on your phone. That allows you to only match with people who are nearby to you. For someone like me who was just looking through, it was also easy to do on my mobile and gave me a great ability to waste time looking through profiles.

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16 people found this review helpful
Verified Reviewer
Original review: Sept. 17, 2016

Great for networking and helps me meet people. Easy to use and get others to join. I have recommended it to a lot of my friends and extended things for my business. I use it for business so I do get good matches that turn out as friends that turn out as business associates. I have not been extremely active in being exclusive so I am still waiting on that one person. I can make changes as needed to edit what is seen by others and can completely disappear if I needed to. I am not very public on these sites. I think it may just be that I need a new phone because I have trouble on mobile so I generally just use my computer which is fine with me.

7 people found this review helpful
Verified Reviewer
Original review: Sept. 16, 2016

Great way to meet some soul mates. They matched my profile with the other people of same interest and showed me the profiles to make friends with other people. I have option to share only few details which I opted for. Apart from that nothing more is shown to the viewer. Hello and hi, that's is it. Mobile experience is so handy.

7 people found this review helpful
Verified Reviewer
Original review: Sept. 9, 2016

The value of people on the app was great, compared to Tinder. I found that the connections were a little more real and the people were a little more serious about being on dating apps. The matches were much better than Tinder. Better quality of matches. I was very satisfied with it. The people I chose to meet were great. The privacy is pretty good. It's pretty easy to find people, based on mutual connections, but for the most part privacy was good. It was good being a woman on there being able to do some research on my matches. Easy to use and navigate. The app probably isn't as fast as it could be for the volume of users it has. That being said, it is easy to use and understand.

16 people found this review helpful

Bumble Company Information

Company Name:
Bumble
Website:
bumble.com

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