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Overall Rating2.4 out of 5
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Bumble Reviews

ConsumerAffairs has collected 222 reviews and 940 ratings.

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Price

Reviewed Sept. 28, 2023

Is the second time I buy a subscription from Bumble and before expires I would have more than 20 days to use before expire, and they asked me to start a new profile, and I can't access nothing!! The price: $ 59,00!!! Totally disappointed … They don’t have any control about the subscriptions if you are active or expired….

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Sales & Marketing

Reviewed Sept. 12, 2023

So I signed up and paid $60 for one month premium and loved the idea that women make the first move and send you a message. Well that never happened, they ask that you swipe right if you like and then women who swipe right on your profile will next allow them to send you message. Well I swipe right over 1,000 times and not one message. They offer “super swipes” and other upgrades for more money to allow you get this to send them a message …so it’s all a scam to get more money from you.

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    Customer ServiceSales & Marketing

    Reviewed Sept. 10, 2023

    It was ok that I did not connect with anyone on Bumble. My problem is that I deleted account day before it renewed and they charged me 69.95. No number to call and never responded to email. Feel scammed.

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    Customer Service

    Reviewed Aug. 23, 2023

    The day after a religious bigot "blocked" me (I am Jewish) a got a message when I logged into my account that I was being "monitored" and that my account would be deleted in the event of "another incident". No explanation as to what I did wrong, no phone number, no response to my email when I ferreted out their concealed email address.

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    Staff

    Reviewed July 28, 2023

    If I could give this no stars I would. This so called Dating site is the worst. Even after you report these disgusting men they don't ban them at at all. Bumble could care less if you report these men or not, they do nothing. I will never use online dating again as they are all the same, disgusting men looking for hookups, and clearly it must work because someone is hooking up with these losers. Women, if you want to take back your power, get off dating apps, if you make it way too easy by agreeing to hookups you will never find a man who will treat you well. I truly believe men in their stupid brain actually think if a woman is on a dating site, she must put out, yup that is how stupid these idiots are. I personally would rather be alone than go on another dating app....ever.

    Bumble says it empowers women, exactly how are you doing that? This app was designed by a woman so she should know better. The only positive thing is you won't get messaged by random men, since there has to be a mutual match, but once you do, that is when what appears to be a normal guy turns into some disgusting thing. Single is Better, in fact it has been proven that dating apps have no interest in you ever finding a good match, it is designed to keep you on the hamster wheel. I say stop, get off, and men, for gawd sakes behave. So in conclusion Bumble and all dating sites are out of touch, and time for them to go.

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    Staff

    Reviewed July 24, 2023

    BEWARE BUMBLE DOES NOT PROTECT USERS. Myself and friends have reporting men lying about their age with proofs as the conversations where they admitted it, or their age on Hinge, Tinder vs Bumble. Just to see them again back in the queue or on other female friends pool. A male said he has never been afraid of that. They do it for years. Bumble needs their business liars, cheater or not. Men use it for Valiation or Revenge whatever

    MOST EXPENSIVE SUBSCRIPTION BUT STILL: have to play for your profile to be on a spotlight more than once per week, filters is restraining. I have noticed that without filters I saw people that should have been in my pool not appearing at all. I set up height 5'11, dating preference: want a relationship (strict) and distance 15miles... in a big Californian city. I had 0 option... They said, change your filters to see more people. Then without filters I saw men fitting my request among others.

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    Sales & Marketing

    Reviewed July 15, 2023

    Garbage site. Don't waste your money. 95%+ of the profiles are fake and when you match with them you never get a message. There's a reason the stock totally tanked. It's a garbage platform and they seem to be running a legal scam IMO.

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    Customer Service

    Reviewed July 10, 2023

    After I registered as a user I proceeded to browse a few profiles. Spent about 15 minutes during which I could see the so-called "Beeline" growing exponentially by the minute (this is the number of users who supposedly liked my profile. It is obviously fake considering the implausible rate; it is just a way for Bumble to entice users to upgrade to premium since the free level only allows seeing how many users 'liked' you, but not their details).

    An hour later I tried to access Bumble again, only to see that my account was now blocked which was quite a surprise. Reason given was vague, something to the effect that multiple users have reported me for not following site guidelines (which is interesting, since the beeline was basically exploding). Mind you, all I have done was to browse a few profiles. Never got to match or communicate with anyone. My profile contained some minimal information, normal pictures and nothing offensive or misleading.

    I used the feedback form to ask for explanations and to reactivate my account. To my surprise -again- they replied that my account will remain blocked and referred me to their fine print disclaimers and legalese gibberish. NO EXPLANATION as to what exactly in my profile was 'at fault'. At this point I was done with Bumble but wanted to ensure that the information I provided during registration will not be used in any way (email, birth date, pictures), esp. to prevent my profile be kept active for other users in order to appear Bumble has a large database (many others I read here complained about fake profiles) so I requested my account be deleted.

    Below I copied their reply:

    _____

    To proceed with your Data Erasure Request, we'll need to verify that you are the profile owner. We do this to ensure we do not delete information at the request of an unauthorised person who has no right to request erasure.

    We offer several ways that you can verify your identity. These are as follows:

    1. Reply to this email from the email address linked to your Bumble profile and confirm that you wish for your data to be erased. To use this option, your email address must be confirmed.

    2. If you can log into your profile, contact us via our Feedback Form. Your email address must be confirmed to use this option. Please search Bumble in your inbox and follow the steps on any confirmation emails you may have received from us. If you can't find this email, please also check your junk/spam folders.

    3. Confirm the following two pieces of information about your profile:
    - Registration date (day, month and year)

    - Date and amount of your last transaction with Bumble, or confirmation that no transactions were made.

    4. If you can't verify using one of the options above, you'll need to send us a copy of your photo ID to prove your identity. Examples of suitable documents include a passport, national ID card or driving licence. We'll delete the relevant document promptly after we have verified your identity.

    In some cases, we may ask for more information to prove profile ownership if we can't identify you from the information provided.

    ______

    #1 and #2 are not applicable to someone whose account is blocked. #4 is laughable (who is going to provide passport information??). So I provided the requested info under #3. After that I received NO answer. Logic follows that if they decide to block an account on the day it is created they should delete it too afterwards. And since I used my email in communication with them it makes no sense to request it from me as a condition for data erasure. I suspect the capo in charge of blocking accounts simply disliked my profile (I mentioned I am looking for active and fit women and I am atheist) and this was the reason for my blocking. You can draw your own conclusions.

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    Staff

    Reviewed June 11, 2023

    The worst app. Men are desperate and liars. This guy had Leukemia and didn't tell me until 5 months of dating. He used me until coming to the end of his journey just so he wouldn't die alone. His family was overbearing and he was a mama's boy. They did everything to make my life miserable and convince him to leave. He was too coward to speak up for what was right.

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    Customer Service

    Reviewed June 2, 2023

    Bumble dating is the biggest rip-off site ever. Fake profiles, fake matches from women. you never swiped right on then it says "hello..., Nice to meet you," then you won't hear from them for several days. Then when you type something the conversation is deleted. This is as obviously fake as it gets. You will never get a refund for any reason, and the people that run this should be prosecuted for fraud. It's a big piece of ** waste of time!

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    Bumble Company Information

    Company Name:
    Bumble
    Website:
    bumble.com