Monster Jobs Reviews

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About Monster Jobs

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Monster offers online job search and recruitment services, supplying resume posting, job listings and career advice resources. Launched in 1999, Monster enables employers to find potential candidates through search tools and provides job seekers with opportunities across various industries.

Pros
  • User-friendly navigation
  • Wide range of job opportunities
  • Positive user experiences reported
Cons
  • Poor customer service
  • Frequent scams reported

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Monster Jobs Reviews

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    Reviewed Nov. 20, 2025

    Do not post a job opening on Monster.Com. What I thought was a invoice was only a part of an invoice. I was not informed you are charged by how many people click on your post, whether they apply for the job or not. You get charged per click every single time. Because people want to read a post is no reason to be charged again. Do not post on monster. Use indeed, sometimes it's free there.

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    Customer ServiceRates

    Reviewed April 15, 2025

    I was a recruiter about 8 years ago, and Monster was one of our main sources for finding candidates. So, when I was looking for a job and didn't know any better, I tried Monster. OMG. I received various useless emails unrelated to my search or pay rate. I finally got sick of it and deleted my account. Bye-bye, Monster. You really are.

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      Customer ServiceSales & MarketingPrice

      Reviewed Jan. 12, 2025

      We used the Monster platform as one of our recruiting pipelines. We have satisfied a 12 month term with Monster using their standard job ads. We then entered into a second 12 month term using their premium job ads that went into effect in May 2024. This second term was agreed upon based on the previous 12 month performance using the platform, and the change from standard job ads to premium job ads was made because we were assured that change would not have a significant effect on the performance we were seeing. We were seeing similar production from the premium ads as compared to the standard job ads.

      On August 22, 2024 we saw a very sharp drop in performance, which equated to 90% less production quite literally overnight. We have made no changes in how we process our job posts or any other aspects of our process. The change between the job ads from standard to premium had no significant effect on the production of our account. In communicating with support personnel at Monster, we were made aware of changes Monster made to our account and how it performs. These changes were not communicated, requested, or discussed in any way. Had they been discussed prior to them taking it upon themselves to make changes then we would have made it very clear that it would not have a positive effect on our recruiting within our business model.

      We have data to show that our account went from producing a steady and adequate flow of applicants per day prior to those changes Monster made, to producing 90% applicants per day. Again, this drastic decrease came as a result of absolutely no changes in our internal processes or posting habits. It can be pinpointed to the exact day the changes were made on Monster's side, and admitted they made those changes. Once the root cause was identified as to why we saw our applicant numbers take an absolute nosedive, I was told that the matter would be escalated. I requested a phone call to discuss possible resolution and adjustments as it would not be reasonable or ethical to expect our business to continue to pay the same $3,300 each month with a reduction of 90% of the goods being provided when our business had absolutely zero influence or visibility to the changes that were made.

      After being handed off to various "support" personnel, no one reaching out via phone as requested and assured someone would, and the overall feeling of being bullied and ghosted we still have no resolution that would be acceptable or reasonable. I believe we have the right to be informed, as reference to consumer protection laws. We have a standard expectation established based on the previous 15 months of using the platform. If I was leasing a vehicle for 24 months and after 15 months I walk outside to find only a door, the hood, and two tires in my driveway then find out the leasing company decided to change some things without warning. It couldn't be reasonable, ethical, or moral to expect me to pay the same lease amount for what was left of my car. The quality of service is not what was established and is known that it was due to a change made solely based on Monster.

      The facts are clear in this issue and Monster has been unwilling to discuss anything but our business still paying the same amount for only 10% of the service being provided. We would be willing to discuss a redress of the terms based on the clear data that they are providing unsatisfactory service since their changes to our account.

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      Reviewed March 27, 2024

      I cancelled my account more than a year ago. Before I cancelled it I tagged my contact information and resume as inactive. To my dismay my information appears to be still active. I am unable to log into the site to make a correction and Monster does not have an alternate method of contact.

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      Customer ServiceSales & MarketingPriceRefunds & PayoutsBilling

      Reviewed Jan. 30, 2024

      Accessed Monster.com to use the free trial they advertise for. I started filling up the fields required for the Ad. After I finished I was taken to payment section. I Had to call them because I got suspicious since this is a free trial and they were asking for payment. They said it is a routine practice and I shouldn't worry it is going to be free and I just need to cancel at the end of the 72hrs free trial. I did that "which they claim I did not" however, they continued to charge my card for several months until I caught it in my statement from the credit card. They refused to refund me and put the blame at me that I didn't cancel the service that was supposed to be for free. This service should have ended automatically unless I asked for a true subscription. In their logic you have to leave your monies with them when your intentions are sampling the merchandise so if you forget to tell them I am not buying, the burden is on you, we are taking your monies. Be careful.

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      Customer ServiceStaff

      Reviewed Jan. 26, 2024

      I am applying for work and so far two of the companies that have reached out to me were fraudulent from Monster. They used real company names. I ended up reaching out to the companies to confirm the jobs after these people told me they were sending me a check to cash and it went on from there. Be careful and these days walking in face to face may be the safest way to go. Now these people have my information and more. Monster doesn't care. I called the customer service number and pushed the option saying I was a client looking to hire someone to get a human. She sent me off into the abyss saying she was going to connect me to the correct department. I held with music for over an hour and I finally got a vm box. Monster doesn't care about people, just money.

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      Customer ServicePriceRefunds & PayoutsBillingRatesTransparencyCommunicationHonesty & Transparency

      Reviewed Dec. 18, 2023

      My recent experience with Monster.com has left me thoroughly disappointed and frustrated, to say the least. The platform not only failed to deliver on its promises but also engaged in dishonest billing practices that left me questioning the integrity of their services. First and foremost, the issue of transparency arose when Monster.com charged us for months of service without any notification or consent. It was alarming to discover these unauthorized charges, especially considering that we were not benefiting from their services. The lack of communication and transparency on their part is a clear indication of their disregard for customer satisfaction.

      Attempting to address the situation, I reached out to Monster.com's customer service in the hopes of resolving the matter and obtaining a refund for the unused and undesired services. However, the response I received was far from satisfactory. The company refused to refund the charged amounts, leaving us stuck with a service that provided little to no benefit to our hiring efforts. Moreover, the effectiveness of Monster.com in assisting with the hiring process is questionable at best. Despite the substantial financial investment, we observed minimal returns in terms of qualified candidates and job placements. The platform's purported advantages in connecting employers with potential candidates were not evident in our experience.

      Given the dishonest billing practices, the lackluster customer service, and the minimal benefits offered in return for the substantial fees, I strongly advise others to steer clear of Monster.com. There are more reputable and transparent alternatives in the job search and recruitment market, with Indeed being one such example. In conclusion, Monster.com has proven to be a disappointing and unreliable platform that fails to prioritize the interests of its customers. Save yourself the frustration, financial loss, and wasted time by exploring alternative platforms that genuinely deliver on their promises.

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      Customer ServiceSales & MarketingPriceRefunds & Payouts

      Reviewed Aug. 11, 2023

      Monster.com is not the place to post your job ad unless you want to pay WAY more than you signed up for. We signed up for one package but got switched somehow to their most expensive package. The final cost ended up being way more than we had budgeted for. Customer service is a joke and there is no recourse for disputing the charges. DO NOT USE!! Indeed and LinkedIn are far better and what you pay for is clearly outlined.

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      Customer ServiceStaff

      Reviewed July 28, 2023

      Since signing up on Monster and creating my profile I've been getting spammed day in and day out by the same 2 "recruiting" companies with the same unsuitable/bad match/lowball job offer I've had to say no to every single time and the calls keep coming. One is from "Arete Technologies" - you can look them up, they have existing reports as spammers; and the other I can't remember the name of but it keeps calling from a different 734 area code number every time. Same "offshore call center" type reps every time from the 2 "different" companies. Hopefully once I deactivate my account it'll stop. Stay away from this site.

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      Tech

      Reviewed Nov. 16, 2022

      Every applicant that I have received has either been fake, living in a different state or not qualified for the position. You can not cancel this service so before you are roped into a 12 month long contract consider using Indeed which by the way is far superior! Again do not sign any contract with them. You will be wasting your valuable time and money!

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      Monster Jobs author review by Anne Mercer

      Monster.com began exploring the potential of digital recruiting in 1994 and has since become a popular employment website for job seekers to find potential employment and for employers to list open positions. It is a global company that services over 40 countries.

      • Resume posting: While it offers the standard service of applying to jobs online, Monster also offers job seekers the opportunity to post their resumes online in order to be contacted by potential employers. This gives job seekers the opportunity to be approached by interested companies.

      • Cover letter and resume help: Monster.com has numerous resources for job seekers who may need some help preparing documents. The Resume Resource Center has writing tips, sample resumes and even a service, Top Resume, that will craft a resume for paying customers.

      • Career advice: With pieces about interview preparation, salary negotiations and office etiquette, Monster.com’s Career Advice section has plenty of advice for job seekers at any stage of the employment process.

      • Monster Blog: The Monster Blog is a source of news for employers and potential employees focused on the employment process. It is regularly updated to keep its content topical and useful for consumers.

      • Hiring solutions: Monster.com offers services to employers looking for new hires. Employers can post a job and receive up to 20 free resumes from job seekers. Other services, like accessing the entire pool of candidates or customizing emails, are available for a fee.

      by Anne Mercer Contributing Writer

      Anne Mercer has covered a number of topics, industries and companies since she began contributing to consumer-focused articles for ConsumerAffairs in 2018. She has a bachelor’s degree from Western New England University.

      Monster Jobs Company Information

      Company Name:
      Monster Jobs
      Website:
      www.monster.com