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Glassdoor Reviews

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About Glassdoor

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Glassdoor is a platform for anonymous employee feedback and transparent company evaluations. Users can use the platform to browse company reviews, salary information and job listings, gaining insights into workplace environments. Since its inception in 2007, Glassdoor’s aim has been to help job seekers make informed decisions.

Visit www.glassdoor.com/index.htm
Pros
  • User-friendly job application process
  • Access to detailed company information
  • Valuable salary information available
Cons
  • Customer service response issues
  • Misleading free trial offers
  • Inaccurate job listings reported

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Glassdoor Reviews

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    How do I know I can trust these reviews about Glassdoor?
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    Sales & MarketingMaintenance

    Reviewed June 1, 2026

    The sorting and search system is horrible, you can't block or remove companies, particular listings, jobs, locations, anything. Sorting by most recent shows jobs 3 days old, 30 days old, then 4 more 3 day old listings, then 30 days old, etc. etc. Making it clear the search engine is either broken or unmarked ad listings are shuffled in with actual recent postings.

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    Customer ServiceSales & Marketing

    Reviewed Feb. 24, 2025

    All 3 Indeed, Glassdoor, and Monster are all fake. Just a man over 50 here, with 28 plus years driving tractor trailer. However when l called them the companies themselves, they say they have nothing posted on Indeed, Monster, or Glassdoor. Seems strange when I’m looking right at their ad when l called. I’ve even been told l live too far away in my own town. Good one JB Hunt. Quit posting false ads. And Indeed, Glassdoor, a Monster stop allowing it!!!!! It’s called fraud and you all need sued.

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      Reviewed July 25, 2024

      Refuses to write the true reviews of employers. Worthless organization. Use Indeed, Monster or a reputable organization. DON'T USE GLASSDOOR. Their name is not representing their organization. They are not true to truth of employers reviews, trash bias organization.

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      StaffRates

      Reviewed Dec. 18, 2023

      My coworkers and I have commented truthfully multiple times through the past few years about our company CEO's aloof style and company culture issues to help the company improve. Those comments and ratings are never made to Glassdoor website.

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      Punctuality & SpeedOnline & AppStaffTransparency

      Reviewed March 25, 2023

      I do not buy the claim that companies cannot pay to remove reviews on Glassdoor. Case in point: I wrote a constructive review for an employer last year based on my actual experience. The review was approved then and published to their website without any issue. Flash forward a year later I happen to log in to my account and noticed my review was removed just last week. I did not receive any explanation or notification from glassdoor as to why they removed it. This is very suspect to me as the review was constructive. It did not list any names, confidential or propriety information, nor include any profanity. Clearly it passed their guidelines when it was initially approved. I understand that it's a business at the end of the day, but they shouldn't claim that companies can't pay them to remove reviews when clearly it doesn't appear to be the case anymore.

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      StaffHonesty & Transparency

      Reviewed Nov. 24, 2022

      Glassdoor removed my negative review of a toxic employer even though it didn’t violate any of their guidelines. This employer routinely has Glassdoor remove all negative reviews and only keeps the positive ones they write for themselves. There is a massive bias toward companies and not honest employee reviews, so take their reviews with a large chunk of salt.

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      Price

      Reviewed March 1, 2022

      GlassDoor is a good site for company reviews, however, not a good job board. It should only be used as a data point for how much different companies pay and not as a way to get jobs. By offering jobs, GlassDoor starts controlling salary expectations. And that can lead to GlassDoor offering ways to hire cheap labor.

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      Reviewed Jan. 22, 2022

      The site give details of the company, start, benefits, interviews and reviews of the company culture. I like to go to Glassdoor when I look for jobs or want to know about a company. Easy search tool as well and brings you the right jobs that you are looking for.

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      Sales & MarketingStaffTransparency

      Reviewed May 10, 2021

      After careful analysis of the Glassdoor and competitor programs my company decided to establish a paid relationship with Glassdoor in 2017. Since then they were acquired by Recruit Holdings Co, Ltd who also acquired Indeed. Prior to being acquired the company was very customer focused and a great partner. They trained our people and were always available to troubleshoot problems. Last week I discovered that some of the program was being unbundled and that the job posting side was shifting under indeed. Unfortunately we didn’t know about this until after the fact. We didn’t know anything until we discovered key features were shut off and that our branded pages were shut down.

      I spent about five hours trying to reach someone for explanation. I was referred to Indeed who knew nothing about my account, then corporate Glassdoor, and then to our sales rep who is no longer our sales rep as of this week. Funny, I just learned of the prior rep change the week before. I would not recommend Glassdoor or Indeed to my peers. They are disorganized and only focused on monitoring their programs. They were a nimble company that made their customers feel like they were trying to improve the hiring/recruiting experience. Now they are only worried about creating value for themselves without any customer input. The fact that they pulled back features that made their program good in order to shift the revenue to Indeed and only gave customers a short time to discover and react is proof that they have lost their way.

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      Customer ServiceStaff

      Reviewed April 17, 2021

      I posted an review re my previous employer who did not compensate employees by law for 13 years and requested us to sign legal document to give up our legal rights. Glassdoor secretly removed my review after it posted for 2 wks with no reason. I posted the review because I want to warn people before they took in the job, and now I could not. More victims will come because of what Glassdoor did. Don’t trust them, people deserved the right to know the truth. Glassdoor just simply don’t care. Do not take their review as reference, they are marketing for the company not for employees.

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      Staff

      Reviewed Dec. 3, 2020

      Put simply, Glassdoor is site that allows disgruntled employees to vent their spleen about past or current employers with the protection of anonymity. Without context, these reviews are most gossip, and generally slanderous. Anyone wanting genuine feedback on what it is like to really work in an organization is better off seeking a direct connection via LinkedIn. Don't waste your time with Glassdoor, or worse miss out on a real career opportunity because of some Muppet that wasn't a good fit for the place.

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      Customer ServiceSales & MarketingPriceStaffBilling

      Reviewed Sept. 2, 2020

      I just used Glassdoor services for free trial and after that without any notification, without any email or any consent they deducted money from my account and that too 571sgd which is like insane for a month, I never registered for any paid payment plan and neither used any service. After reporting several times, email comes that "management has not approved your request." I have been calling them, sending email but nothing has happened so far., There should be some fair charges if they want to deduct which also doesn't make sense but deducting such a huge amount is like...Hope i can get some help and figure out how to resolve this issue and where can I take this forward.

      Please don't use free trial. It's a trap just to take money even if you don't use service and charges are like huge!! If anyone can help me in this would really appreciate. They are replying like glad next month is not cut. That is because when I got to know I had to block my card so that they don't deduct again else one more transaction. Plus saying CVs are relevant, that doesn't matter as I didn't use any. Thank you!

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      Staff

      Reviewed July 10, 2020

      I lost my job after sharing my company review with Glassdoor. I was terminated after 2 weeks of reviewing my employer NES GLOBAL TALENT. How come this can happen to any employee. I used to have meeting with my manager and lead which they indirectly named it as performance issue and removed me. I belonged to pilot batch, there was no chance of removing me from team. I was top performer. I was whistleblower. I can't trust my team lead or anyone at office hence reviewed with glassdoor but now lost job during covid 19.

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      Sales & MarketingStaff

      Reviewed June 27, 2020

      Job ads are targeted to my skills. It gives a synopsis and can drive down to detail. This way I can selectively choose what I want to look at. It also proved the salary or salary range. This is a plus. In terms of other features, one can look up the reviews left by current and past employees of the target company allowing one to get a better feel for it.

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      Reviewed June 20, 2020

      I have applied for eight jobs through Glassdoor. The company sends me Job listings quite often. I have had two interviews with a couple of banks due to the fact of Glassdoor referring me. I haven’t been hired yet but staying optimistic I will find the correct job for me through this company.

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      Staff

      Reviewed March 1, 2020

      Here at glassdoor you can apply with ease. You get to know more information of the company that you are applying for from reviews to expected salary. These information helped me a lot in my decision making.

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      Staff

      Reviewed Jan. 23, 2020

      Job seekers looking to narrow their search results have limited ranges in the search categories. Although you are able to search by distance from a city; the option goes from 15 miles, to 25 miles, to 50 miles, to 100 miles. That may be realistic when you are searching in the middle of Montana where drive times are less than one minute per mile. However, when driving in congested areas, like Atlanta, where 1 mile may take you 3-5 minutes, expanding your search radius from 25 to 50 miles could add hours to your commute. There needs to be a condensed range on the scale. Likewise, the salary filtering is horrible.

      If I start a brand new search, only entering Atlanta, GA as my location, I am shown 81,000+ jobs. The salary range defaulted to $3K-$531K. If I try to change the salary range, Glassdoor only allows you to slide a scale which leaps from a minimum pay of $3K to the next option which is $135K! How does that make sense? I'm looking for jobs that pay between $80K-$120K. How do I do that? In summary, this site needs a lot of help on its ability to allow job seekers to apply filters for finding the correct job, with the correct salary range, within the correct commute, for their unique situations. Until they do that, I'll have to stick with Indeed and a few other sites.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

      Reviewed Jan. 17, 2020

      I recently started an account on Glassdoor to hire employees, but I never had a chance to finish the post and later forgot about it altogether. Until I received a charge on my account of three hundred dollars that I never approved (knowingly) and they did have 6 resumes when I went back to check. Of course the applicants were not what I was looking for. To me this site has bad business practices by undermining and scamming money from people just looking for help. I recommend Indeed or at the very least, the better option would be to cold call people in your community because this site is here to take money from as many people as possible before the jig is up. Don't fall for their deception. Good luck out there!

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      Punctuality & Speed

      Reviewed Jan. 15, 2020

      Had an account on Glassdoor for maybe 3 months, Would not let me access my account until I posted a salary or wrote a review, tried and tried to leave a review of past employer and Every time I hit submit, an error message would pop up and not let me Post, Error messages kept popping up even though everything was correct! This site is slow and real hard to navigate, Don't waste the time!

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      Customer ServiceStaff

      Reviewed Jan. 8, 2020

      Jobseekers beware and don't open this door! Glassdoor requires that you sign up for other multiple services and job websites in order to progress in the job application process! Then when you finally get to the submit an application section it displays a "sorry we are experiencing technical difficulties" message which kicks you off the website! I clicked no on the furthering your education sections but I am receiving constant calls from college placement services. Many hang up the instant they identify me providing no service at all and the others rudely hang up the instant I point out that I am already enrolled in a college!

      I never did get to submit an application for the job I clicked on to apply for after uploading my resume. The jobs they sent as a match we no match and hours away from where I live! I asked to delete the service and profile and while it confirmed that I had unsubscribed it again went into an error state when that request was being processed! The calls and emails won't stop and they have been no help at all!

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      Process

      Reviewed Dec. 27, 2019

      I wrote two reviews on Glassdoor's website for two of my employers, one previous, one current. Both of these were immediately removed. When I asked Glassdoor why this occurred, they told me I broke the following community guideline: "Each individual is allowed one review, per employer, per year, per review type."

      These two reviews are my only reviews, so this guideline was clearly not broken. Furthermore, they told me that my account is "compromised" and any reviews written in the future will be removed. What is ridiculous about this is that they told me there is no way to fix this. They made a mistake and have no process to remedy it, which is ridiculous.

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      Sales & MarketingPrice

      Reviewed Nov. 27, 2019

      Glassdoor is not only unethical in how they charge people high fees without notice, but they claim to NEVER remove any reviews for any reason, but my former employer SimpleBet in New York has clearly been getting them to remove very important reviews. There are people trying to warn the world about what a scam this company is and prevent people from falling into their trap, and Glassdoor is removing these? How about some ethics!

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      Customer ServicePriceStaff

      Reviewed Nov. 12, 2019

      I am a poor college student trying to find employees for my startup. With no information or warning, I was hit with their most expensive charge, $245, and left with no way to dispute it. It is IMPOSSIBLE to get a hold of them via phone, email, or contact form. DO NOT USE.

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      Customer ServiceStaff

      Reviewed Oct. 13, 2019

      Unauthorized charges. Had to dispute as fraud. This company is garbage. Stick with Indeed. They charged me $225 then refused to refund me. I emailed them and they were completely uncooperative. Do yourself a favor and don't deal with these people. They don't understand customer service.

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      Online & App

      Reviewed Sept. 27, 2019

      Entered all data for a free trial job posting including my credit card before I realized that beyond the free trial I would be automatically charged fees I thought too high. Despite quitting the web site without authorizing charges, somehow they went through anyway. I never again visited the site or reviewed any of the 7 candidates that applied, which they acknowledge, and did not know I was registered until a $225 fee appeared on the credit card. I immediately deactivated the account, 3 days after the charge but they will not credit me. Beware!

      Bob **

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      Staff

      Reviewed Sept. 3, 2019

      Companies influence Glassdoor UK to remove poor reviews - how they do this, well, nobody knows for sure what would induce Glassdoor to comply. Maybe everybody is just being nice. Once Glassdoor have reached their understanding with the organization concerned, they either reject reviews until they are edited by the user to make them more palatable, or they state that they are rejected outright owing to 'violation of community guidelines'. No further information is given other than a statement that 'we reject reviews if we have reason to believe they are bogus'. As a result, the whole picture of UK businesses is grossly distorted.

      The staff who review the posts are just robotic yes-men/women, who disregard any questions you have with their bland statements. After all, they can hardly defend the indefensible, can they? Furthermore, when you get a Glassdoor account, you will receive swathes of irrelevant job alerts and high percentages of jobs on the alerts are out-of-date. The reason for this is that advertisers know they are a joke, so they have to 'pack' their job content with old material in order to look viable. The whole site is in fact one very large joke. My advice would be to not bother using them and to research companies independently through networks. These people preach impartiality, but do not live up to their end at all.

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      Reviewed Aug. 1, 2019

      This company only posts positive reviews, even if they know these are fake reviews (ex:non-existent company location, non-existent positions). I posted an honest review about my experiences with my previous employer. A few other employees did the same. Everything was written in a professional manner. The next thing, all those reviews got deleted. Instead, the employer hired some unknown individuals to write fake positive reviews about the company. Not only these reviews were fake, they included fake location and fake job titles that never existed in the company. I notified Glassdoor about fake reviews. They answered that those fake reviews are fine, since they don't violate Glassdoor's community guidelines. Glassdoor deleted all honest reviews and kept all fake reviews.

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      Contract & TermsSales & Marketing

      Reviewed July 31, 2019

      I decided to try advertising for a position that was free, but quickly changed to $250/mo for a single ad - more money than many other places I use. The resumes and spam that ensued yielded zero qualified candidates. It was a mix of people who don't live in the area or just don't have the skills for the job, which were succinctly outlined in the ad. I would compare it to craigslist in terms of quality of applicants, but of course that is much less-expensive. Also craigslist generates more applicants overall. Also, when sampling searches to see what job-seekers see, I realize the site's search will invariably include jobs entirely unrelated to one another - and to the search terms - so it would be sort of a fishing exercise for the right candidate to find the right job.

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      Staff

      Reviewed July 14, 2019

      Glassdoor posted a profile of my company which matches in name only. Posts do not match the services we provide. Salaries are not even close to the salaries we pay. There is no mechanism to correct false posts. Posts are contradictory and probably created by Glassdoor staff. I wrote complaints to the management which were totally ignored.

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      Staff

      Reviewed July 1, 2019

      Do not make a decision to work for a specific company based on a Glassdoor review. I worked for the most toxic company you can ever imagine working for. I left a detailed review which I later saw was removed. The company originally had an average of 2 in reviews. The reason they even reached 2 was that the CEO left a positive review himself. There were other negative reviews, in addition to mine. They were all removed, I noticed... And replaced with positive reviews which I could see were made by management.

      I mean, just from the text itself, I could point out who specifically wrote them. We're talking about reviews warning people to stay away from such a toxic company... The toxicity level reached the point where an employee reached such a level of depression that once they weren't working there anymore, spent a year in bed, unable to even look for a new workplace- putting the family in horrible financial state. Yet, Glassdoor deleted these feedbacks of REAL employees and approved FAKE feedback from admin. Shame on Glassdoor. If you're looking for real reviews, don't rely on Glassdoor.

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      Sales & MarketingStaff

      Reviewed June 10, 2019

      I have left reviews for multiple companies and they have a method to keep your negative ones off. First they say the review is not valid (how would they know), second they will say you're a competitor of the company, lol, like seriously, so they take down your reviews. Then you have to PROVE you were an employee of said company. I’ve done that every time showing actually pay stubs, review never appears again. What a scam, GLASSDOOR IS CLEARLY THEY GET PAID BY THE COMPANIES TO TAKE DOWN NEGATIVE REVIEWS ESPECIALLY “STERN AT HOME THERAPY” so that's where their loyalty lies. Certainly not with the truth!! I will post this everywhere so people know how fraudulent their practices and company is!!

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      Customer Service

      Reviewed June 6, 2019

      I have tried to complete my Glassdoor profile for over an hour. No clear direction of what is remaining. As I believe it is complete. But, the site keeps asking me to complete my profile and doesn't allow me to apply to jobs through the site because again it thinks there is more for me to add. The biggest problem is when you try to call them, (help resolving this) they only have 3-4 selections on their automated phone system and guess what... no selection to talk to a live person. But an automated response to go back to their website... What a crazy system.

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      Sales & Marketing

      Reviewed April 23, 2019

      My review of former company rejected (with no explanation). I read their rules and followed them. I did, however, post a negative review about a former employer (company) which is, "Engaged," which now makes me suspect they are afforded certain "protections" for associating with Glassdoor. Essentially Glassdoor sales are in a complete conflict of interest with their espoused goals of transparency. I can only conclude that if they have been that corrupted already, their future is not too bright. I don't trust them at all.

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      Reviewed March 14, 2019

      I would not use this unreliable website to apply for jobs, or read about company's reviews. They ONLY take positive reviews and ignore lukewarm/negative reviews, so then to attract more companies to use their website. But if you're an individual employee, you'll learn that they only allow biased reviews.

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      Reviewed Jan. 1, 2019

      I am tired of constantly seeing repeat job postings listed as NEW. These same positions and companies were posted as far back as 30 days. You get all excited thinking there is a new opportunity but it's just Glassdoor fishing for more. I also don't agree with some of their salary scales. One particular specific management position had a range from $55K-128K. Hard to believe there would be a 70k range in scale. I think it may make some of the applicants overshoot their expectations for salary demands!

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      Customer ServiceSales & MarketingPunctuality & Speed

      Reviewed Dec. 20, 2018

      I signed up for a free trial as an employer to solicit loan officers through Glassdoor.com. I received 6-10 resumes all of which did not match the criteria of the job description I posted and, in emailing them to cancel my free trial on schedule (I could not electronically cancel, and this was confirmed by calling a sales associate there) at billing@glassdoor.com, they billed my account anyway. I've tried to contact Billing two further times for a $249.00 credit, but they don't reply… Even after emailing, and their auto reply says 'give us a few days to reply as we're quite busy'.

      If they advertise in advance that they offer a free trial, yet they will bill your credit even if you cancel on time AND it is very difficult to get a hold of Billing, what is the value in their ad showing it is a free trial. Ziprecruiter.com canceled my request on the spot via email. Buyer beware of Glassdoor.com. Again, Glassdoor.com is very problematic and nearly impossible to reach as far as any form of reasonable customer service.

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      Verified purchase
      Sales & MarketingReliability

      Reviewed Nov. 5, 2018

      I only awarded one star, because zero was not an option. The 7 day trial advertising was deceptive and misleading. We paid $350 after only 7 days, which is not long enough to evaluate an ATS, because the advertising made it seem as if the trial lasted for 30 days. However, we also posted the same jobs at the same time on Indeed, and filled all 4 jobs through Indeed. The quantity and quality of responses through Glassdoor were awful. The building of the employer branding profile was glitchy and didn't work. We couldn't add pictures or update anything within the profile. As a pseudo-ATS, which this is at best, the functionality leaves a lot to be desired and cannot compare to Indeed in any way, shape, or form. Glassdoor's developers need to go back to work for 6 months at minimum to fix all of the glitches. Their "recruiting solution" is every bit as reliable and trustworthy as their employer reviews. Pathetic! Avoid At All Costs!

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      Reviewed Aug. 30, 2018

      Companies add their own "good reviews" and can pay Glassdoor to take off bad reviews. You have no idea what to believe! They suck.

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      Reviewed Aug. 25, 2018

      Glassdoor along with all the other job search sites seem to lead you into a circle. Round and round and nothing accomplished. It can be frustrating as well as productive. It's all about how you pursue them.

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      Reviewed Aug. 24, 2018

      I applied on Glassdoor for long time but no job offer yet, not even interview invitations from any company yet. The job description only takes small space on website, make it too crowded to read through.

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      Glassdoor author review by Anne Mercer

      Glassdoor, as it name implies, is a job and recruitment marketplace that relies on transparency and clarity to help facilitate the employment process. With a database of millions of salary reports, company and interview reviews, office photos, CEO approval ratings and more, Glassdoor gives job seekers and employers information to make informed employment decisions.

      • Company reviews: Glassdoor’s main feature is its information about the companies and jobs listed. Current and past employees can rate and review the companies they worked for, giving job seekers some insight about what to expect from potential employers.

      • Salary information: Glassdoor also lists job salaries of featured companies and calculates national averages. Consumers can then see how their salaries compare with others’ and make informed decisions about where to apply for work.

      • Mobile app: The Glassdoor mobile app allows consumers to monitor their job search from anywhere.

      • Glassdoor blog: Glassdoor’s regularly updated blog offers articles about salary negotiation, healthy work habits and other useful topics for people looking for employment.

      • Glassdoor employer solutions: Employers can set up profiles to post jobs and gather analytics based on employee reviews as well as learn how to write an effective job posting. Companies can set up a free profile, and job advertisement is available for a fee.

      by Anne Mercer Contributing Writer

      Anne Mercer has covered a number of topics, industries and companies since she began contributing to consumer-focused articles for ConsumerAffairs in 2018. She has a bachelor’s degree from Western New England University.

      Glassdoor Company Information

      Company Name:
      Glassdoor
      Website:
      www.glassdoor.com