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Overall Rating3.4 out of 5
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Glassdoor Reviews

ConsumerAffairs has collected 51 reviews and 570 ratings.

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Page 1 Reviews 0 - 10

Reviewed March 25, 2023

I do not buy the claim that companies cannot pay to remove reviews on Glassdoor. Case in point: I wrote a constructive review for an employer last year based on my actual experience. The review was approved then and published to their website without any issue. Flash forward a year later I happen to log in to my account and noticed my review was removed just last week. I did not receive any explanation or notification from glassdoor as to why they removed it. This is very suspect to me as the review was constructive. It did not list any names, confidential or propriety information, nor include any profanity. Clearly it passed their guidelines when it was initially approved. I understand that it's a business at the end of the day, but they shouldn't claim that companies can't pay them to remove reviews when clearly it doesn't appear to be the case anymore.

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Reviewed Nov. 24, 2022

Glassdoor removed my negative review of a toxic employer even though it didn’t violate any of their guidelines. This employer routinely has Glassdoor remove all negative reviews and only keeps the positive ones they write for themselves. There is a massive bias toward companies and not honest employee reviews, so take their reviews with a large chunk of salt.

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    Reviewed March 1, 2022

    GlassDoor is a good site for company reviews, however, not a good job board. It should only be used as a data point for how much different companies pay and not as a way to get jobs. By offering jobs, GlassDoor starts controlling salary expectations. And that can lead to GlassDoor offering ways to hire cheap labor.

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    Customer Service

    Reviewed Jan. 22, 2022

    The site give details of the company, start, benefits, interviews and reviews of the company culture. I like to go to Glassdoor when I look for jobs or want to know about a company. Easy search tool as well and brings you the right jobs that you are looking for.

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    Reviewed May 10, 2021

    After careful analysis of the Glassdoor and competitor programs my company decided to establish a paid relationship with Glassdoor in 2017. Since then they were acquired by Recruit Holdings Co, Ltd who also acquired Indeed. Prior to being acquired the company was very customer focused and a great partner. They trained our people and were always available to troubleshoot problems. Last week I discovered that some of the program was being unbundled and that the job posting side was shifting under indeed. Unfortunately we didn’t know about this until after the fact. We didn’t know anything until we discovered key features were shut off and that our branded pages were shut down.

    I spent about five hours trying to reach someone for explanation. I was referred to Indeed who knew nothing about my account, then corporate Glassdoor, and then to our sales rep who is no longer our sales rep as of this week. Funny, I just learned of the prior rep change the week before. I would not recommend Glassdoor or Indeed to my peers. They are disorganized and only focused on monitoring their programs. They were a nimble company that made their customers feel like they were trying to improve the hiring/recruiting experience. Now they are only worried about creating value for themselves without any customer input. The fact that they pulled back features that made their program good in order to shift the revenue to Indeed and only gave customers a short time to discover and react is proof that they have lost their way.

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    Reviewed April 17, 2021

    I posted an review re my previous employer who did not compensate employees by law for 13 years and requested us to sign legal document to give up our legal rights. Glassdoor secretly removed my review after it posted for 2 wks with no reason. I posted the review because I want to warn people before they took in the job, and now I could not. More victims will come because of what Glassdoor did. Don’t trust them, people deserved the right to know the truth. Glassdoor just simply don’t care. Do not take their review as reference, they are marketing for the company not for employees.

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    Reviewed Dec. 3, 2020

    Put simply, Glassdoor is site that allows disgruntled employees to vent their spleen about past or current employers with the protection of anonymity. Without context, these reviews are most gossip, and generally slanderous. Anyone wanting genuine feedback on what it is like to really work in an organization is better off seeking a direct connection via LinkedIn. Don't waste your time with Glassdoor, or worse miss out on a real career opportunity because of some Muppet that wasn't a good fit for the place.

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    Reviewed Sept. 2, 2020

    I just used Glassdoor services for free trial and after that without any notification, without any email or any consent they deducted money from my account and that too 571sgd which is like insane for a month, I never registered for any paid payment plan and neither used any service. After reporting several times, email comes that "management has not approved your request." I have been calling them, sending email but nothing has happened so far., There should be some fair charges if they want to deduct which also doesn't make sense but deducting such a huge amount is like...Hope i can get some help and figure out how to resolve this issue and where can I take this forward.

    Please don't use free trial. It's a trap just to take money even if you don't use service and charges are like huge!! If anyone can help me in this would really appreciate. They are replying like glad next month is not cut. That is because when I got to know I had to block my card so that they don't deduct again else one more transaction. Plus saying CVs are relevant, that doesn't matter as I didn't use any. Thank you!

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    Reviewed July 10, 2020

    I lost my job after sharing my company review with Glassdoor. I was terminated after 2 weeks of reviewing my employer NES GLOBAL TALENT. How come this can happen to any employee. I used to have meeting with my manager and lead which they indirectly named it as performance issue and removed me. I belonged to pilot batch, there was no chance of removing me from team. I was top performer. I was whistleblower. I can't trust my team lead or anyone at office hence reviewed with glassdoor but now lost job during covid 19.

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    Reviewed June 27, 2020

    Job ads are targeted to my skills. It gives a synopsis and can drive down to detail. This way I can selectively choose what I want to look at. It also proved the salary or salary range. This is a plus. In terms of other features, one can look up the reviews left by current and past employees of the target company allowing one to get a better feel for it.

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    Glassdoor author review by Anne Mercer

    Glassdoor, as it name implies, is a job and recruitment marketplace that relies on transparency and clarity to help facilitate the employment process. With a database of millions of salary reports, company and interview reviews, office photos, CEO approval ratings and more, Glassdoor gives job seekers and employers information to make informed employment decisions.

    • Company reviews: Glassdoor’s main feature is its information about the companies and jobs listed. Current and past employees can rate and review the companies they worked for, giving job seekers some insight about what to expect from potential employers.

    • Salary information: Glassdoor also lists job salaries of featured companies and calculates national averages. Consumers can then see how their salaries compare with others’ and make informed decisions about where to apply for work.

    • Mobile app: The Glassdoor mobile app allows consumers to monitor their job search from anywhere.

    • Glassdoor blog: Glassdoor’s regularly updated blog offers articles about salary negotiation, healthy work habits and other useful topics for people looking for employment.

    • Glassdoor employer solutions: Employers can set up profiles to post jobs and gather analytics based on employee reviews as well as learn how to write an effective job posting. Companies can set up a free profile, and job advertisement is available for a fee.

    by Anne Mercer Contributing Writer

    Anne Mercer has covered a number of topics, industries and companies since she began contributing to consumer-focused articles for ConsumerAffairs in 2018. She has a bachelor’s degree from Western New England University.

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