
World Education Services Reviews
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About World Education Services
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World Education Services provides credential assessments for students and professionals relocating to the United States and Canada. Since 1974, WES's services have aimed to facilitate academic and professional recognition, offering detailed reports and analyses for educational institutions, licensing boards and employers.
Visit www.wes.org- User-friendly website
- Clear instructions provided
- Poor customer service
- Frequent document rejections
World Education Services Reviews
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Reviewed March 30, 2019
I needed to get my international degree and credits evaluated so I could further my studies in the US with no hassle, I signed up and was given a detailed list of things to do and different options of how to do it, which was very convenient, and I got it done. I was also able to track my transcripts and see if they were accepted and to see the evaluation of it while it was being sent to the institutions to which I applied. Thanks WES.
Reviewed March 30, 2019
WES provides clear information such as the process and required documents to submit. However, it took nearly 30 days for WES to complete educational assessment since the time they received my documents. I have not received the result from WES yet, although it was sent over 1 month.
Reviewed March 29, 2019
Overall WES service is very good for those who want to go Canada on student or immigrant purpose. It is costly and charges should be reasonable. Time taking process so I wish they should work speedy because 2 month time for evaluation on basis of documents which they get from applicant is too much in 20th century. We have connectivity and global network to connect with people so it should be fast.
Reviewed March 29, 2019
My experience in WES for the evaluation of my credentials is I am very satisfied and their service is very excellent. I received my evaluation on time with no delay. I will highly recommend to use WES for credential evaluation.
Reviewed March 29, 2019
Fast services and clear online instructions. But no email address for follow up communication (Only an inbox is available). Overall speaking, satisfied and recommended. Reply is clear with specific action done appropriately.
Reviewed March 29, 2019
This was my first experience for international evaluation of my Academic records. WES instruction was completely helpful and I followed the process with no problem and received the results as it was announced on the website.
Reviewed March 29, 2019
I was requested to evaluate my Master Degree from Ukraine. The process itself is painful in terms of time and money. The easiest way was to open an account in WES and pay for the application. But the rest of the paperwork to communicate with Ministry of Education in Ukraine and provide them the ORIGINALs of my diploma and transcripts, orchestrate the First Priority delivery through FedEx from the countries where I don't live anymore - it as awful.
I asked WES online if they really want me to follow this long procedure and take a risk by sending originals of diploma between countries. Their reply was - yes, that's the only procedure you have to follow. As the Ministry of Education of Ukraine should have the authorized access to all education centers. But they don't. They really want to see the originals and compare with the same scanned copies and confirm that you is really you.
I did same evaluation for Israel with paperwork from Ukraine, translation and attorneys. But somehow it doesn't valid in Canada, but it does in US. And finally the WES evaluation itself was exactly 20 working days after the WES notified by email that has been started, although the mail with the documents was delivered 1 week the email. So to sum up, the process was long and expensive. And finally I was evaluated. P.S. can someone explain, why this evaluation has expiration day?
Reviewed March 29, 2019
The experience was really good. Online information was very clear and the status was updated on regular basis. The only problem that I faced was the non-legibility of one of my transcript which I had to resend. I received my transcript as per the expected date mentioned on the website.
Reviewed March 29, 2019
When we plan to evaluate our credentials for Canada Express Entry pool WES is the best option, we got all the required information in their website which is quite helpful. Once we couriered our transcripts we tracked the process time to time and within the given deadline we got our final positive response. We are happy with all this.
Reviewed March 29, 2019
WES is good and easy to make credentials evaluations and is well recognized by many university and colleges. So it is easy way of doing evaluation. It's quite time consuming so if you reduces to a week is more convenient and also the document submission on sealed envelop is quite complex to student those who were not in same country of study so there must be some provision for such case. More easy to all.
Reviewed March 29, 2019
My contact with WES was extremely satisfying and excellent experience. Though there was delay to complete my evaluations due to slow pace and labour action (strike) in Nigerian institutions. The wait was worth it that I got the evaluation from the best institutions/body evaluate and rate your result. Am proud to have my result evaluated by WES. I promise to recommend and be WES ambassador. Eliphelet **.
Reviewed March 26, 2019
I was really skeptic with the timelines of my review. All I wanted was a document by document evaluation for my college admission. The website said it would take 7 business days to complete the evaluation after the document is reviewed and accepted. But it is nowhere mentioned how many days it would take to review and accept the document. My education background being from an Indian university, there was a clause that the transcripts must be sent from university directly. I tried my best and made the university to send the documents to WES.
The online reviews were scary with respect to timelines. I was staring at a month from the online experience people had shared. Despite, I followed up with WES customer service over phone and email multiple times and shared my honest concern that my deadline to submit the document was in next one week. Fortunately, the report was delivered to college electronically within 10 calendar days (not business days). The college accepted the documents and I really appreciate the WES for the amazing assistance. My only concern is that, if they can share the total estimated timeline upfront, it would help many students.
Reviewed March 26, 2019
The reason I selected WES because I was under the impression that it was the fastest among the other institutions. But unfortunately, it took 3 months for a complete report. Customer service is not that responsive too. I tried to contact several times through request form and social media to know the updates. They always provide generic reply, no specific details. Overall it was satisfying for me though. I would rate 5 star if It was completed within 2 months.
Reviewed March 25, 2019
Dear friends, I would like to write about my experiences with WES, which you would be surprised. I am seeking ways to complain WES to the US institution, who gives accreditation to them. 1- BSc, MPhil, PhD transcripts, diplomas, along with the success evidence that shows I was one of the top graduated person in my faculty. I requested 7 days service for ICAP. Documents were submitted on 02/15/2019/. They got the documents on 02/22/2019. They have not sent the documents in 7 days. I called them. They said "the documents need to be authenticated, then 7 business days start". I saw update telling me that documents were authenticated and the 7 days review started. They put a due date for review, which was 03/19/2019. I could not get my report on that day. They finalized their report on 03/20/2019. Remember, the service I asked was 7 days ICAP. They finalized the report in 35 days.
2- I sent several emails to them, explaining the incorrectness that they made. Their director sent me a template response. Please find their answer to my several emails that were explaining them the discrepancies I found. "Dear Mr. **, This is in response to your recent letter received on March 25, 2019, requesting an explanation of our method for calculating the grade point average listed on your report. We calculate the grade point average on a weighted basis. The credits for a course are multiplied by the quality points assigned to the grade for that course (A=4, B=3 and C=2). The resulting number is the total weighted quality points for that course.
The grading scale we use for all post-secondary academic credentials from your country is the following:...The total weighted quality points for each course are then added together to obtain the grand total of weighted quality points earned by an applicant on the entire program of study. The grand total of weighted quality points is then divided by the total number of credits to obtain the grade point average. The weighted quality point method is the one used by most U.S. colleges and universities.
We would like to stress that World Education Services expresses a judgment on education completed outside the United States. As an advisory opinion, it is not binding upon any institution, organization or individual perusing the report. In conclusion, no changes are warranted on the evaluation report completed on March 20, 2019. Sincerely, Director of Evaluations."
3- As you can see from #2 they have response that does not explain or answer the discrepancies I found. Please let me explain the emails I sent them prior I got their response in #2. 4- FOUND DISCREPANCIES: i- My name was not matching with the one that was shown on BSc diploma. I asked them to correct it. No response. ii- The credits given in WES report were not matching with the one I submitted in my BSc transcript. For instance, Clinical Pharmacy 1 was having 5 credit in my transcript, and it was reported as 1.5 credit. I asked them to correct it, they sent me response mentioned in #2. All of the reported credits were incorrect and not matching with the ones I sent them in my BSc transcript. On the other hand, the credits shown on my PhD transcript were exactly same with the ones they reported and were correct. If their justification mentioned in #2 is correct, then why they used the same credits given in my PhD TRANSCRIPT. I asked them and they do not reply, but sending the @2 response.
iii- The minimum length reported for my PhD was given as 2 years! I asked them on earth, which country gives PhD in 2 years. They sent me response mentioned in #2. The minimum length for my PhD was 4 years, and they do not correct my report. My PhD transcript exactly shows that I started course on 2006, and the PhD diploma shows my graduation on 2012.
iv- I studied Pharmacology 1,2,3 as separate courses while I study Pharmacy in my country. My BSc transcript specifically explains it and shows different scores and credits for every one of them. They mentioned Pharmacology 2 as a course that was taken for grade improvement. This is another discrepancy, and does not represent my transcript. I emailed them several times. They do not correct and respond to every one of the discrepancies that they made. I would like to make complain to US accreditation commission to ask them to correct their discrepancies. I would like to hear from you too. If anyone can follow up with me how to make complain to US accreditation commission or US Department of Education.Please feel free to provide your answer to **. Thanks for reading. Best **.
Reviewed March 24, 2019
You'll be attended 95% of the times if you call for queries. I was lucky my application went well even though my queries were not resolved. Also, emails are responded with the same answers given in FAQs (like they just copy-paste) which is not helpful. Apart from above, the process is smooth, details on the website are easy to understand, status/tracking of my application is the best thing - as it keeps on updating multiple times in a week which helps you know your application is being worked on. Overall experience - happy to give a review. :)
Reviewed March 23, 2019
For me the biggest issue is the fact that I have to send everything through courier. Because when I was doing my evaluation, I traveled to Canada. My school has already sent my transcript and I needed to send my certificate, so I thought instead of wasting money I don’t even have on courier I should take it with me to Canada, but they refused to receive it until I used the courier service next door and I think that ain’t fair. Secondly the back and forth with my school verifying the documents takes too much time. Why not request for a letter with the school letter headed paper attached to the transcript confirming that it’s from the school?
Reviewed March 22, 2019
Quite satisfied with overall experience, like status of application was clearly mentioned along with guide for further steps that user is required to perform. After delivery of application, they take quite a long time to update that all the documents are received (around 2-3 weeks, "not happy"). After that, they updated the status that we received all the documents and complete it within 3 weeks, they really did this 2 days before the deadline ("quite happy"). I opted the standard delivery option to get the hard copy of ECA (Education Credential Assessment) report, till now, exactly one month has passed, but yet, I haven't received its hard copy from WES - Canada office to Navi Mumbai, India, ("disappointed").
Reviewed March 22, 2019
The reason I chose WES because I was under the impression that it was the fastest among the other bodies. But unfortunately it took almost 2 months for a complete report. It seems WES is having traffic because of the increased Canadian Immigration requests, but delaying the process is simply disappointing. Add in more staff till this Express Entry is on! I am amazed by different evaluations of the same degree by different bodies. This jeopardizes the authenticity of the institution. A degree evaluated from any body should ideally give same evaluation as all are world wide recognized.
Reviewed March 21, 2019
My experience with World Education Services (WES) was amazing. They were so accurate and rapid respondents. It didn’t take so much time for me to complete my application and their website was well-organized and clear. The most important and attention attracting feature in their application was the tracking function. They provided me with the link in my account so I don’t have to go through the courier's apps and track my shipment there. The link they provide will direct you immediately to the tracking status which of course saves time.
Reviewed March 21, 2019
Right from the beginning, the instructions were clear as to what documents need to be sent for the verification. The updates on the login page were very regular. The assessment was done within the timeframe given in the beginning.
Reviewed March 21, 2019
WES has been there for a long time in this industry. The only issues I had was requesting more documents halfway through and the delay in completing the evaluation. WES also changed the rules overnight especially for degrees from India. Customer service cannot communicate with evaluators which is not very good. Overall, I would choose WES if I was told to use them otherwise I would I’ve others a try.
Reviewed March 21, 2019
I searched online for a good credential evaluation website and I found this one which had a good rating for its services. The website instructs very well how to proceed with the work and they provide time to time update of the status of evaluation. They have sent the report in short period of time as well after it was completed.
Reviewed March 21, 2019
I sent my Masters degree certificates for credential evaluation for Canadian migration process. The procedure was very easy, and the process time was fast and professional. I got my report in a month. I highly recommend others to benefit the services of WES.
Reviewed March 21, 2019
Yes, I will. The WES process for Nigerians is easy and detailed. This is because once you send your WAEC or NECO results, all you need send is a transcript and your certificate (I sent mine by fax) which was simple. But, WES will take long reviewing your documents, it's worth it in the end. Your credential assessment will likely come out equivalent with Canadian standards as a Nigerian. So for me, they're my go-to option.
Reviewed March 21, 2019
Nice experience although the process of document evaluation, seamless and easy to understand procedure for new and existing client, effective communication. Good update system of client status and timely in service delivery.
Reviewed March 21, 2019
The idea of getting genuine documents is very good. I am impressed with it as many send it that way. Because of this many original graduates are at loss. WES took a bold yet impressive step. The application process right from document receiving to evaluation report generation has been very smooth and I like how the website has all available answers.
Reviewed March 21, 2019
The entire process is overall satisfactory. The process was delayed by postal strike adding to the woes of processing time by WES. But WES gives you details on the progress of your evaluation. Some timelines could be misleading and they will have to improve on that.
Reviewed March 20, 2019
I have asked Jaipur National University as to why are they not recognized by WES, University reply was they do not know why WES do not recognize them... They do are government approved with under UGC and NAAC. Now I ask WES about why Jaipur National University is not recognized...
Reviewed March 20, 2019
I sent my Bachelor Degree in Communications Engineering for U.S. Equivalency for studying purposes. I got a response in less than two weeks, For the whole process! Very fast, professional. Very good evaluation.
Reviewed March 20, 2019
I am planning to immigrate to Canada. And I used the services of World Education Services (WES) to get my university degree assessed in order to apply my immigration application. The cost was very convenient, the procedure was very easy, and the process time was fast. I highly recommend others to benefit the services of WES.
Reviewed March 20, 2019
I had applied for Credentials Verification process with WES. I had submitted all required documents asked by WES and they provided me the best and transparent evaluation process. They are very particular about the originality of the documents provided. WES has the best Credentials Evaluation Team and they take time to evaluate each and every document submitted with them and provided me the evaluation report. It took some time for me but they evaluated the documents and report was sent. Thanks for the best team of WES.
Reviewed March 20, 2019
I have applied for the assessment of 2 certificates: 1. 3 Years degree program from Delhi University. 2. 1 Year diploma program from Y.W.C.A. At the time of applying ECA, WES had taken details and assessment fee for Y.W.C.A. Diploma, while it is not listed in the list of institutes when you check the Canadian education equivalency at WES website. I have paid the fee for Y.W.C.A. diploma and sent the documents believing if WES is allowing to enter the details of Y.W.C.A. then it must be doing the assessment of Y.W.C.A. diploma as well.
After I sent the document of Y.W.C.A., it has been received, reviewed and accepted along with my Delhi University Degree by WES. This made me believe that my Y.W.C.A. diploma will also be evaluated. But when I received my ECA report, my Y.W.C.A. diploma has been rejected mentioning the reason that Y.W.C.A. is non-recognised institute, which Raises a question mark on the integrity of WES. I would say it should have been clearly mentioned at the time of applying that if institute is not part of list at WES website, it will not be recognized so applicant do not end up wasting their hard earned money.
Reviewed March 20, 2019
I sent in my documents to be assessed by WES. I got an email when they received it and I could easily track the process online. I got my results within 2 weeks and I was extremely satisfied. I was even given an online signature which I can now use. This helps me look more professional and the future employer knows that I am qualified in my field of study. I would highly recommend using WES to assess degrees if you are looking to teach in Canada or the US.
Reviewed March 20, 2019
It was an process wherein I had to apply for WES in reference to the applications for my MS wherein each and every information was meticulously displayed on the website so that there won't be any discrepancy for the user. It was very helpful for me.
Reviewed March 20, 2019
The required documents were mentioned on their website very clearly and the documents that I or my University sent them reached on time, I know this because there were timely status update on website. They also accept fax in place of post where only a photocopy of doc is required, which saves time. I received my hard copy of ECA report on time.
Reviewed March 20, 2019
I believe this is the organisation through which we can get our credentials evaluated without any hesitation and doubts. Timely delivery of the documentation, which I appreciate about the services of this organisation. We can trust the services without any second thought. If anybody wants to get their credentials evaluated in very less time I recommend you to get it done by WES.
Reviewed March 20, 2019
I am in the process of immigrating to Canada. From the initial stages, everything I required, to proceed with the assessment of my academic qualifications, was easy to find and comprehend. What made it even easier was that the University was so familiar with the WES processes that it took me roughly 20 minutes to get the records, package and seal them correctly and to ship them off in the most cost effective way. Throughout the process I received mails and correspondence and for not one moment could I say that I was wondering what was going on.
The badges which you receive at the end, coupled with the easy share links, also makes it so easy to add your evaluation to social media platforms and use it in your resume. Everything they said, was what I received. If they said that I would need to wait 5 working days before my records reached them, then I could look on day 5 and the website would say "documents received". Very efficient. I would suggest to anyone.
Reviewed March 20, 2019
It is really helpful for verification of credentials. In future I will recommend to others for their verification of documents. There was transparency in getting checked the documents when it was sent by WES.
Reviewed March 18, 2019
This is rather a time wasting procedure that WES is employing. It's been close to four months now that my evaluation is pending. I submitted my transcripts in November and in the first week of December WES responded that they sent my documents for a secondary verification. It took close to two months for the transcripts to reach the university. The university made the confirmation that the documents are authentic and sent the transcripts back to WES on Feb 15, 2019. I get another response on Mar 13, 2019 saying they have sent the documents for another round of secondary verification. Not sure what the problem is. When I write to them they give me a synopsis of what they wrote in the email. This is a rather pathetic service. How can someone take months to verify. This can ruin people's career.
Reviewed March 16, 2019
I created my account on WES in July 2018, submitted my documents in November 2018. I received a mail in December 2018 stating it's accepted, then my status changed to, 'Received documents awaiting verification'. I followed up with my universities and contacted WES customer service (who are not helpful and have no idea whatsoever, just a waste of time waiting for them to answer the call in the first place). My universities re-sent my documents by mail and sent them an email as well with the number provided by WES (which is apparently a number code WES only shares with the university and not the student). It's March 2019 and still my WES status reads, 'Awaiting Verification'.
My universities have followed all the instructions provided by WES and have confirmed and verified me as a Student having passed from the same university. They have also forwarded the mail to me as a proof that it has been sent to WES with the number code provided by WES. But WES, just sends this automated mail responses every 2 weeks, that we are Awaiting documents from your university. This is utter waste of time! I regret having registered with WES for evaluation of my credentials in the first place. The service is pathetic, they have only wasted my time! I wish I could get my time back and would have registered in a better agency to evaluate my credentials. Am a doctor and having passed from renowned universities and still WES finding it difficult to evaluate my credentials is what surprises me. Given a chance, if I could go back, I would have never registered and trusted WES.
Reviewed March 13, 2019
The website is difficult to navigate and show the wrong status. After I sent them the certificates through USPS with tracking, the website did show they received my documents. Then several days later, it changed back to waiting for my documents. I sent them an email and after 3 business days, no response at all. I made a call the customer center when I sent them all the required documents, the customer representative is not helpful at all. I asked for an estimated completion date. They kept saying they don't know yet because my documents were not assigned to any evaluators due to workforce shortage. Then why don't you hire more people? Please at least give us some estimation as most of us depends on your reports to apply for a school or job. I would for sure not do business with this organization if it is the designated agency by the school. It's been almost a month and no progress at all. So ridiculous.
Reviewed March 9, 2019
I paid CAD 130 for an UPGRADE of my WES ECA report to a Course by Course evaluation as the Canadian university that I am applying to requires the same. After two weeks of applying, WES Canada changed my status from "Documents Received" to "Awaiting Documents" stating that the documents were not sent directly from my university. These are the same documents that were sent for my original ECA report four years ago in the manner prescribed at that time (in a sealed envelope and signed across the flap).
These are the same documents that WES accepted and processed my original ECA report. Now suddenly WES finds the same documents unacceptable and wants me to undergo the expensive (will cost me double of what I have already paid to WES) and time consuming process of taking time off from work to travel my university which is in a different city and runaround to get the documents sent to them again...all under a garb of a change of rule.
I raised a query of the website...and got a canned response about the rule change. They never responded to any of my follow up queries...so I called them up from India. The agent Carla went about stating the same thing over and over again...without providing a reasonable explanation. The rule change should not be applicable to me since I am applying for an UPGRADE...and NOT for a fresh evaluation...and that too when my documents were sent four years ago exactly in the manner that they currently prescribe.
As per their website, for any new reference number generated after December 2018, the rule change is applicable. What the website didn't say is that a new reference number will be generated even for a report upgrade. Why should that happen in the first place as it is an upgrade on the same report? I suspect that they may have lost my original documents and this is just a cover-up.
Reviewed March 7, 2019
WES is running a scam mostly. The situation is pathetic and these people are extremely lethargic. Further to add on they ask you for 150 dollars in the beginning and then your documents are sent and your status is updated as second round of authentication but the reality is they might be just procrastinating the entire event. They will waste your time reread the message on website aloud.
And the next great thing which they do is to ask again for Eighty dollars to track your documents being sent to the university. I request all the universities to understand how silly this people are and how kiddish are their actions. They think they are doing some roleplay and assume things which they haven't done. THEY WILL WASTE YOUR TIME AND YOU WILL CRY LIKE HELL FOR LOSING EVERY SEAT IN THE UNIVERSITY.
Reviewed March 4, 2019
I sent my educational transcripts about 4 weeks ago and they are all in sealed envelopes. I got two of those transcripts rejected and asked to be sent directly from University. I tried to call them and explain that the transcripts that I sent also are enclosed in university envelope with university seal on it. Still they are specific that student cannot send those to them, those transcripts has to come directly from University. Now it means that I have to travel to India just for these transcripts because I have not one in India to this on my behalf. This education evaluation process is so hard. I have go my educational documents evaluated in many countries but never faced such difficulty. WES is one of the worst customer service I have ever seen in my life. Very dumb customer service people who keep reading text from their website again and again and not ready to understand difficulties of candidates.
Reviewed March 4, 2019
I sent my under graduation certificates paying $150 USD which has been delivered as per their requirements and they have rejected my certificates and have been asking me to send them again. I have photo evidences of the envelope which will exactly show it meets their requirements but their customer service is so pathetic there is no way to send pictures or upload them anywhere for them to go back and check. I really regret using their services and will tell my friends to use some other service other than WES.
Reviewed Feb. 27, 2019
Even if you pay on time and submit documents They will delay as much as possible. And if you try to contact them they will be very lethargic and will not respond you properly. Work evaluation centre. The Supervisor Kira is a **.
Reviewed Feb. 27, 2019
It's been a month and I sent 4 documents (out of which 3 documents go from 3 different universities and one from me). They just update that document is received. No idea which document was received and no idea which document isn't received. It's already been a month and now they update it to evaluation in progress. Now I don't know whether evaluation is in progress for all the documents or one of the documents or if some of the documents haven't reached them yet or not. If I call the customer care, they just read out the words they see on the webpage, which even my kid can read.
One of the worst organization with respect to updating the status for customers. It's been more than a month now. After reading other reviews, I am now scared that it may be 2-3 months from now just to damn evaluate the degree and mind you I have degrees from Australia and USA and even to evaluate the degrees from those countries, why does the WES need months!!!
Reviewed Feb. 24, 2019
I curse myself each time whenever World Education Services comes into picture, useless institution and lazy as well. They know only how to torture. I lost 2 months of my precious time because of this silly institution. Beware of it. There are other ECA institutions, please hire them but never the WES. Thank you.
Reviewed Feb. 21, 2019
I regret using this evaluation service! I paid them to send my transcript to SUNY Buffalo. They sent it to the wrong department. I paid 3 different times because every time I requested a transcript they would wind up sending them to the wrong department even after emailing them and calling customer service with the correct information. This organization is ineffective! They will fail. They will hinder your college application. Stay away from them.
Reviewed Feb. 21, 2019
It is not surprising to me, in the Globalist Circus Arena of Education, that this "credential evaluator" is trusted by US Universities to evaluate overseas student diplomas. They counted my Bachelors degree that I received at the KU Leuven as having less value than an Associates Degree, and my Master's they counted as a Bachelor's Degree; Can't even talk to them, they are paid to frustrate anyone trying to get a job or transfer grades to US Institutions.
Reviewed Feb. 21, 2019
WES is by far the most customer unfriendly and callous organization I have even seen. Their whole system is built to deliberately frustrate applicants from third world countries by placing impossible demands on them that I cannot begin to list here. Their goal is to eventually make you lose your admission by wasting your time and resources while they demean and humiliate you in the process through rude and impatient customer care agents. Please save your money and boycott this racist and prejudiced institution.
Reviewed Feb. 15, 2019
It is by far a horrible experience doing EA with WES Canada. I have made an education assessment with WES US and it was so smooth, but WES Canada in one word is horrible. I made the payment with WES Canada and I transferred all my documents from WES US. Sounds easy right? Yes, it is that easy and after three weeks they said that they cannot accept the documents as it was not directly sent from the institution. What a complete joke? Come on grow up people... You are just intercirculating the documents of the same candidate within WES and there is zero chance for any alteration. Now, I have to pay money again to the institution for the sealed transcript. Advice to WES - Stop trying to cheat people.
Reviewed Feb. 12, 2019
I've requested that WES translate my overseas university diploma and transcript to adhere to U.S. standards. Although it was a daughter company of the American college, and already had translation into English attached to every native language class taken and final diploma, they still seem to have a hard time to provide me with finalized requested product, for which I paid over 200 dollars. They give you a run-around with automatic messages that something is missing. And it did not matter that as requested I had overseas university send over directly to them another set of transcript and diploma, both in English. Save your money and use another firm for that service!
Reviewed Feb. 12, 2019
WES Canada playing with the careers of youth, especially immigrants. Delay in assessment is causing not meeting the immigration deadline date, leaving whole career in tatters. I have been waiting for last 4 months for evaluation of my degree (Credential Assessment). Please help!
Reviewed Feb. 12, 2019
WES is the worst credential evaluation service. Indian universities do not possess the infrastructure to send them docs directly and they usually refuse to do anything outside of their archaic protocols. I can't believe WES thought this was a good idea. They are effectively isolating anyone who wants to progress. WES do better. This is just ** of you to dust yourself of the responsibility when so many rely on you.
Reviewed Feb. 11, 2019
This is the absolute worst evaluation service you can think of with their terrible customer service agents that have no solutions to any problem. I started the process since October 2018. This is 11th February and they haven't even started my evaluation. They are the WORST!
Reviewed Feb. 6, 2019
I could not be more upset with my partner and I's experience with WES. Their website timelines are incredibly misleading. They state it will take 20 business days to complete an evaluation, however this is only after they review and accept documents. What they don't state is that the review and acceptance can take just as long or longer. My partner sent transcripts from University of Notre Dame - an American school where everything was in English and we express-courier to them and got confirmation from UPS that his documents were delivered on January 14.
On February 6, they "accepted" the documentation. This unknown delay will cause my partner his chance at PR through the Canadian Experience Class, as his 3-year window for Canadian experience class expires on February 15. I called WES to ask if there was anything that can be done to honor the original 20 day timeline posted on their website, and they just cited the same quote over and over again. People should be aware that the timelines on the website are misrepresenting the process. I hope this helps others avoid the disappointment we've experienced using WES.
Reviewed Feb. 5, 2019
WES is literally testing my patience and now it is going over the board. I am fed up with the kind of services they are providing to potential applicants like me who are already so tensed about their Canada PR outcome. I have done my graduation (B.com) from Pondicherry University and M.com from Delhi University and requested my both universities to send the transcripts directly to WES. Despite following their rules, still WES has kept my status on hold and put it on second verification. I have no words to show my anger here. I started my ECA process five months ago and till date I haven’t received any response from WES.
Nowadays they are also not responding to emails and our queries also. This is really disheartening and at the same time frustrating too. I don’t know who should I follow-up to get this done. Guys can anyone please help me out? What should I do? Because WES is fake organization, they are not concerned about applicants' file status, I want my report on urgent basis. I would really appreciate if anybody can help me in getting out of this problem.
Reviewed Feb. 4, 2019
I am astounded with the rules cooked up by the WES immigration officials. I am highly disappointed with their services. It is a fake organization and I will never go for it. They gave me the completion date and I diligently waited for my report outcome. To my shock, they did not release my report and is kept on hold since then. My other point of concern is the increasing prices of the universities for the verification that is sent by WES. I feel like I am being cursed by applying through WES for my educational credential assessment.
For small verification of the course that I have done through Allahabad University (my own university where I have studied for five years) I was asked to pay 7200 INR which I did. Though, I have no objection in paying the amount but after all this, l am waiting for my report and now it has been 4 months and the process has become daunting. WES should close its organization as nobody is gaining benefit from it.
Reviewed Feb. 4, 2019
Me and my husband submitted documents in September 2018 for evaluation. After 20 days, WES put our files on hold as it sent emails to our universities in India for secondary verification. Until 3 months, we kept following and university said, they haven't received any mail. On following up again with WES, we requested WES to resent the mails as more than 8 weeks were over.
Now, though university has responded, WES has not updated us. On following up again, they say the response was not as per guidelines so they need university to mail again. The issue is WES doesn't do anything until we follow up with them, not do they communicate with universities. Why are they charging such hefty fees if they are not to do anything. Just because their evaluation reports means so much for candidate's career and future, they are at their liberty to charge and do or not do work at their pace and as per their choice. Disappointing!!
Reviewed Feb. 1, 2019
I started processing my ECA in the month of October and now it is February but until date I did not receive any outcome on ECA report. This is only because of their unnecessarily extended verification and thus, is least bothered about candidates. The potential migrants like us are solely dependent upon the ECA report which is a very first step of Canada Permanent Residency Process.
I took language assessment test IELTS and my results were L-9, R-8, S-8.5, W-7.5. My Canada Immigration point score is also more than 440 CRS but due to deficiency in obtaining ECA report, I am unable to file Express Entry and due to this I am ineligible to receive direct invitation. It’s been 3.5 months since I started my process and I am disheartening to see that WES is not able to authenticate my education within this large span of time. I am very unlucky that I have opted WES to get my ECA report. I don’t think that I am able to get it done in future as well. Now at last I have decided to withdraw my application from WES and will approach to some other body in manner to get my positive report so that I can close my immigration process within this year. Guys!! I am very serious, apart from making you fool, WES is not doing anything. So please DO NOT go with WES to get your ECA reports.
Reviewed Jan. 31, 2019
I just asked to talk with someone who can actually described to me the document received from my university, because it has been qualified as incomplete. They (or should I say just Mike who refused to give his last name) refused to help me. NO ACTUAL COMMUNICATION is really frustrating when you are the middle man between your college and WES evaluation team.
Reviewed Jan. 31, 2019
I graduated from Banasthali University in 2005. It is a very small town and university has no program to mail it to WES, So my parents went to the univ and shipped a sealed envelop - which is not acceptable by WES. Curse you WES - your monopoly is bound to break one day!
Reviewed Jan. 30, 2019
Charges you $200 for doing absolutely nothing - I don't understand what the benefit of WES is since it doesn't add any value over sending your official transcripts directly to the university. It misquotes prices upfront, and you will eventually end up paying $50 or so extra for postage, and second copies (which you cant opt out of btw). It doesn't contact universities directly to verify transcripts, and you need to get your university to send them your documents (whats the point of going through WES again if you basically have to do all the work here) which eventually means you've got to pay your university to generate and courier docs over to these guys. You are LITERALLY paying them for a stamp, which in my opinion, is just unnecessary since the university/company you are applying to will be more comfortable if they see the official docs themselves. HUGE WASTE OF MONEY. But I've had to do it since it's a requirement by university admissions committee...
Reviewed Jan. 30, 2019
Do not appreciate your services!! I have applied for ECA through WES and arranged transcript from Mumbai University through which I have completed my education. Suddenly, I came to know that WES will not accept any transcript sent by the third party or applicants. Then again I requested university to issue me new transcript and send it across to WES themselves. Though, it was not the procedure of Mumbai University to send documents directly overseas, but still after requesting them multiple times, they agreed to send transcript directly to WES and I felt relaxed and was expecting my positive report within a month or so.
To my utter surprise, I got notification in my account within 10 days stating that the transcript is not acceptable because the documents were not sent directly to WES. This was really frustrating; WES is a big organization serving number of candidates since many years, still nobody in their organization are able to recognize whether the documents sent to them has come through particular candidate or a university.
All this chaos resulted in non-delivery of my ECA report since past 4 months and I have been thoroughly requesting the university to send the documents again which they were diligently following. However, it seems that WES is not doing their work in proper manner and maybe that’s why are not accepting the documents. I am disappointed and saddened with my whole process with WES. I would never recommend WES to any other person who is seeking for immigration to Canada. As a dejected individual, I would like to suggest that WES should change its rules and should hire educated employees who can justify the documents, cross check their authentication without bothering candidates that are totally dependent upon them.
Reviewed Jan. 29, 2019
Worst Organisation I have ever seen. After waits of months accepted my documents and then again puts account to hold. After another 5 weeks accepts and review the documents and given a completion date. And on completion days says documents are missing.
Reviewed Jan. 29, 2019
I have got my Indian Bachelors of Commerce and PGDM evaluated by WES for Canada Immigration. The services are extremely satisfactory and time taken is acceptable. Once the Marksheets and Degrees reached Canada I got the credentials assessed as per the time limit provided. Thank you for your services.
Reviewed Jan. 29, 2019
I have applied to WES to get my education credentials assessment as per global standards in Oct 2018. Till the time my application still on hold. History: my universities both undergrad and post grads issued my transcripts in a sealed envelope and I courier to WES Canada. They received my documents and straight away they put on hold saying they sent documents to be verified from my universities. Here I'm not understand, why the universities need to verify documents which were issued by themselves. Anyway, took it granted and paid fee at my universities to verify and reply them. However, they rejected the both replies saying they haven't sent in a format which WES accepts. Somehow I managed to speak and plead my academicians at university and they replied with the details WES require.
And then again status changed to in progress and then to hold. When I called WES to know what is the problem again they say not in right format and they can't reveal exact format to applicant. And at my university they say, they don't know which format to send and moreover they say, “We will only send as per our university norms.” Now, WES is clearly not bothered to move my application. Do they need my attendance sheet of those 6 years from universities to verify my genuinity? I am one of the toppers throughout my education, not even a single failure and here this WES is suspecting and holding my credentials. It seems someone crushing my future. Someone, Please suggest.
Reviewed Jan. 28, 2019
According to the delivery notice of the WES website my documents were received by WES at Jan 14, and the processing time of the application is 7 business days. Now, after 15 days I have called the call center asking for a response and they told me the 7 days is after reviewing the documents, and they do not know how long it would take for them to start reviewing the documents. Believe me I would give them 0 if I had the option. IF THE PROCESSING TIME IS IMPORTANT FOR YOU DO NOT WORK WITH WES.
Reviewed Jan. 28, 2019
I started my application to assess my degree with this organization and I paid the whole amount but I decided to cancel my application without any evaluation being done on it. And according to their cancellation policy I was meant to be refunded most of my payment. But when I emailed them about it they just canceled my application and I received no refunds from them!! They don't even reply to my emails anymore and I find it really terrible and unsatisfactory customer service!!
Reviewed Jan. 28, 2019
After creating my profile on their website, I found out what were the next steps to be done. After I sent all my documents and as they received it they notified me that they have received all my documents and all my documents are proper, they gave me the date when will I receive my evaluation report and they were on time. The money which they charge is a bit expensive but still worth it. I'm highly recommending WES for educational credential evaluation.
Reviewed Jan. 27, 2019
WES is good and it is acceptable and known to accept any valid certificate from the institution that award them and also send the credentials for approval to detect Fraud. I'm happy with their service. I hereby recommend their service.
Reviewed Jan. 25, 2019
I am happy to chose WES for credential verification and expecting for a valuable result of it in future for my career also. As this is my first experience and will surely ask other friends to process with the same. Thanks.
Reviewed Jan. 25, 2019
I have sent my Academic records for ECA around September 2018. After receiving the transcripts they have sent the mail to the university for second verification. But one of my degree is in verification pending state for almost 3 months. Whenever I send mails regarding this I'm getting an automated mail or copy pasted content. They are not even reading the content of my mails just they are copy pasting some status. In my case I verified with my university, they are claiming that they didn't receive any such mails from WES. And even they provided some mail ID to reach the university in case if WES need any response from University. I'm keep on sending mails regarding this but always receiving some copy pasted status messages irrelevant to my mails. It's been 5 months now. For ECA I believe WES will be the worst option to choose from my experience.
Reviewed Jan. 25, 2019
I am happy with my WES experience. The level of professionalism exhibited by the team is quite commendable. From start to finish my concerns were handled well and timely responses provided. Their online tools were of great help too.
Reviewed Jan. 24, 2019
Thank you WES for the overall processing regarding my Credentials Assessment. I was a little hesitant of how to submit and how long should it take. However, the crystal clear instruction in the website helped me doing it entirely myself. The overall processing time was also real quick - around a month! Thank you again!
Reviewed Jan. 23, 2019
Not satisfied at all! I had applied for ECA through WES and as per their requirement I have sent all the documents. After that they kept my file status “On Hold” and sent documents for verification to my university i.e. Delhi University. They continued this for another 6 months resulting in non-delivery of report and delayed process. Thus, my experience with WES was very bad. I am working as a Government Servant from past 10 years and with utmost honesty and integrity, I have submitted my documents to WES along with a request to Delhi University for sending transcripts to WES. However, I am still falling short of understanding their need of verifying the authenticity of my documents.
To my astonishment, when I asked status to WES, they responded, ‘that due to number of fraud applications they are doing this verification.’ In the end, they cancelled my WES report order and on the other hand, I got positive ECA report through other government body with same education credentials. All the problems that WES is facing is understandable but just because of few people, I am facing worst experience with WES. I would never recommend any immigration seeker to assess their education related credentials through WES because I don’t want that others suffer unnecessarily. There are other Canadian bodies as well. Guys you can precede with them but never opt for WES.
Reviewed Jan. 23, 2019
My evaluation was done on DEC 11 on 2019, and still waiting for the docs. Many times I had been communicated with them and nobody give me an answers just I will write a ticket. Worst case scenario they want me to pay for a duplicate without receive the first one. They suck.
Reviewed Jan. 19, 2019
Credit evaluation done by WES is not only value for money, but it is also very much acceptable in US universities. WES does its processing in a standardized way which is easy to follow; The website provides accurate information about what documents are needed to complete this evaluation.
Reviewed Jan. 18, 2019
I had a wonderful experience while applying for an evaluated transcript with WES. The process was smooth and thorough and I was able to achieve the aim of acquiring the much needed result. I am grateful to WES for the good service delivery. I enjoyed and how the process was hitch free.
Reviewed Jan. 18, 2019
Expensive: It is absolutely expensive as the documents just need verification, if the Canadian government needs assurity that the documents are genuine then they should pay for it. Lack of clarity: There was no proper clarity for the candidate or the consultant what all and how it needs to be attested and they keep on changing the rules again and again, after sending the documents they send an email we require other documents as well then why don't they clarify it in the start itself. Extremely time consuming: The documents were sealed by the university and after receiving they take 20 working days to analyze and verify which is very time consuming as the university also takes that much time and then the delivery takes another 4-5 days so the candidate has just wait for 2 months just to get the verification and get the report which is a clear waste of time.
Solution: They should come up with more easy ways to cut out the time... like make a centralised software system where after the government authorisation they can review the candidate documents on a website which the university send to the WES after the candidate has submitted for attestation and only universities and credential assessment institutes are given the access so they know the degrees uploaded are genuine from the university and we can save on at-least a month and a lot of money.
Reviewed Jan. 18, 2019
Nonexistent customer service, too easy to get caught up in a document mailing circle due to unclear instructions and total lack of understanding of the educational context in foreign candidates countries. Very unhelpful.
Reviewed Jan. 18, 2019
The WES credential evaluation service is quite straightforward and a faster process which seems well streamlined. However, support from the university also matters on the total outcome of this process.
Reviewed Jan. 17, 2019
I applied to various schools in the US for a masters degree admission in architecture and they required transcript evaluation and suggested WES. So I got registered, followed the instructions on the website and although it was demanding and took quite some time, it was all good as I could track the progress of evaluation easily and WES dispatched my package to the schools promptly. And it can come in handy in the future, very important.
Reviewed Jan. 16, 2019
I sent my documents to WES office in Toronto from outside Canada, it took them 3 days to be delivered. Once documents delivered to WES office, their portal was updated that they received the documents and they are reviewing them. After two days, they update their portal that I have submitted the right documents and no action needed from my side, all that I have to do is to wait till my documents will get evaluated. Within 7 working days, my documents were evaluated and the report was issued in a perfect timeframe for such process.
Reviewed Jan. 16, 2019
Paying attention to key detail and making sure the document you have submitted is original document by sending a copy to the institution for verification and authentication before proceeding to evaluate your document. This process takes a while but you are told what you have to and not do while you wait for the process to complete. Because of the due diligence they attach to the whole process, most institution prefer WES and the outcome is very satisfactory.
Reviewed Jan. 16, 2019
Overall Experience with WES was quite professional, really appreciate the overall system and time it took for degrees evaluation. From initial interface to submission of documents till final results everything was smooth.
Reviewed Jan. 16, 2019
This was my first experience going through a credential evaluation process. Coming from a 3rd world country, one is skeptical about what to expect and whether the credential is even worth anything. The WES online portal and email communication gave me confidence that paperwork going overseas would reach its destination and within a matter of weeks going into a busy festive season (which would take several months in my country), I received feedback and credential clearance. This is a relief and found my experience with WES seamless and highly efficient.
Reviewed Jan. 16, 2019
I am exceedingly happy with my experience with WES. The instructions they provide and the updates in the account during processing was really helpful to know the status of my package. The time taken for the evaluation was really convincing and I've received my report before the date they've mentioned.
Reviewed Jan. 16, 2019
I used other assessment companies and they still did not returned my emails in person or provided me with my assessment report. I used WES and I received my results. As for the other companies I am still waiting.
Reviewed Jan. 16, 2019
I was introduced to choose WES by a friend of mine here in Edmonton Canada. It was fast and easy for me. And easy to assess and track my application and I received the certificate complete in my mailbox.
Reviewed Jan. 16, 2019
Though it may take you some time to process and complete the review of the document, it is quite useful for users outside the U.S. You can show your degree to others on social media, such as LinkedIn, and people from different countries would acknowledge your education background, which I believe will be helpful for my future career. On the other hand, if you have any question, you can receive a prompt reply from the WES service system. It is quite user-friendly.
Reviewed Jan. 15, 2019
The website shows 2 options to send the transcript to WES. One of them is the institution gives the envelope to the student to send to WES, but in the Portuguese version of the "Academic Records Request Form" require that the institution should send the envelope to WES directly, and the English version DID NOT request it. So my school does not want to release it for me! English version: 3) Sign and seal the envelope across the back flap. Portuguese version: 3) Assine e sele o verso do envelope e envie-o diretamente para o World Education Services. ((3) Sign and seal the back of the envelope and send it directly to World Education Services). I contacted WES by phone to try to understand why the form is different, and the staff was VERY rude! So I just gave up to work with WES, and as an international student, I will never recommend them!
Reviewed Jan. 15, 2019
All my credentials (both undergraduate and postgraduate) were well evaluated with excellence in service delivery. In addition, I was given a digital badge for my electronic documents authentication online, that's indeed awesome.
Reviewed Jan. 15, 2019
It was an excellent experience for getting my credentials evaluated. The process was clear and fast and we received our evaluation reports well in time and within the promised timeline. We contacted the office once but overall everything went smoothly.
Reviewed Jan. 15, 2019
They are honest and highly professional in their profession. I am impressed the way they deal with customers is quite professionally. WES is extremely good in organization. I wish them to have high progress in their future programmes. Best of luck. God bless you all.
Reviewed Jan. 15, 2019
I decided to go to college, so I had to get my high school transcript evaluated cause I study HS in Mexico. The process was easy to understand. Luckily I had a family member go to the HS and had them ask for my transcript in a seal envelope and ask them that before the school administrators seal the envelope to please make copies of all the documents inside the envelope. Once my family had the seal envelope and copies they mail it to me by DHL.
Once I got them here I had the documents translated and then I mail them all together the seal envelope, my diploma and the translated documents to WES. I had pay for a course by course evaluation but since it was a HS Diploma they only do documents by documents, so my question was if the college was going to be okay with that evaluation since they ask for a GPA but it was difficult to get a hold of someone so I used their online contact but they just gave me an answer that I can find in their Q&A.
So I call the college admission advisor and she told me it was fine. I guess since they recommended them they know what to expect, so everything work out for me. I got everything on time. I was worry especially with the reviews you read, but all my documents were good. The only thing is that it will be nice to actually get a hold of a person. So I guess as long as you have all your documents they request you should be fine. Luckily mine was a simple evaluation and I had pay for the course by course evaluation and they refund the difference cause they change it to document by document.
Reviewed Jan. 15, 2019
I strongly recommend anyone who is willing to travel to the U.S. or Canada to use the WES to evaluate all the acquired degrees. It's very accurate and straightforward. In addition it is considerably affordable. Wish you all the best.
Reviewed Jan. 15, 2019
I did verification of my documentation, Bachelor of Education, Al-Baath University, Ministry of Education, Syria. The process was accurate, precise and fast. I am very satisfied to find this in difficult reaching countries for verification like Syria.
Reviewed Jan. 15, 2019
I called about 2-3 times before I applied, in order to make sure that the documents I had were the right documents, and the people in customer services were always very helpful. Once I sent my documents, WES notified me about every step they made so I could know the progress of the evaluation. I received my evaluation even before the due date and it was very useful and perfectly done. I recommend WES if you need the ECA (Educational Credential Assessment) for the Canada Express Entry Immigration Program.
Reviewed Jan. 15, 2019
This company is a mess. They don't respect us. If I could give them zero star I would honestly do it. They made me waste time and money. I sent them all of my transcripts in a sealed envelope and my degrees with translation at once. They accepted all of them except my master’s degree but accepted the translation. When I asked them why, they told me they didn't get it. I sent it back to them twice and they still never responded positive. They never accepted it and never responded to my emails.
Surprisingly, after asking for a refund they accepted the whole package. Are you guys serious? This is a joke. I still demanded the refund. I decided not to work with them anymore. They made me lose time (more than 5 months) and more than 400$ which is not okay. Furthermore, they didn't refund me the whole amount. These people are scammers. NEVER GO FOR THIS COMPANY! GO FOR the ECE instead. I can't understand why these people are still open. I would sue them if I could. I don't have the words to say how I feel right. Stupid.
Reviewed Jan. 11, 2019
SO BAD CUSTOMER SERVICE, I ORDER MY REPORT AND PAID AROUND $60 FOR A COPY TO BE SENT TO MY SCHOOL, however my school never received it. I called them and they ask me to pay again just to re-mail. Then I asked to speak to the supervisor. She was even worse than the employee that I called. And I had to pay again with more money to make sure that they deliver it with tracking #.
Reviewed Jan. 11, 2019
I applied for Credential Evaluation about 3 and a half month ago. All process up-to sending the documents to WES Canada went smoothly. But post that my application has been put on hold twice for verification from institution of my education. First the application status was in progress, then it was put on hold for institution to verify, once institution verified it was put to in progress. Now after 1 month of that they have put it on hold for institution verification again. This I felt is very unprofessional. I won't recommend using WES for your credential evaluation.
Reviewed Jan. 10, 2019
Terrible customer service. Please avoid. They made things difficult for applicants. Doesn't respond to queries. Doesn't understand the difficulties applicants face while gathering documents from various countries. Doesn't have any tie-ups with institutions abroad.
Reviewed Jan. 7, 2019
I have requested my evaluation for over 1 month and a half from WES, despite the hidden fees that arise towards the end of your application. I have requested my institution in the Netherlands to submit my documents twice, and although my documents have been received by 10 universities, WES claims not to have received them. Finally, I resorted to mail the documents myself, and paid for international, overnight, courier service. Even after WES has received my documents, it took them OVER A WEEK, to updated the status on their website to Received documents, and this is only the first step. The website claims it takes 7 business days, but I was told this is not since the documents have been received, but until they have been "Reviewed and Accepted".
I have tried calling them many times, and unless you are willing to stay on the line for over 30 minutes, they may not even get to your call. The staff are rude, and have a "Take it or Leave it", kind of attitude. One of the worst customer care service, and the representatives act as if they are not a service provider, rather you are applying for their evaluation. I would recommend going with any other service, do not count on WES to deliver your documents by a deadline, they clearly do not care about your business.
Reviewed Jan. 7, 2019
WES website is user-friendly and the requirements of all the documents required were mentioned clearly. Our evaluation was completed promptly, and I'm pleased with the reports we received. I liked the tracking option as we could check the progress of our evaluations.
Reviewed Jan. 4, 2019
WES is very credible organization and they are reliable. They submit the completed evaluation before deadline. WES charges are quite higher if something could be done about it to reduce it. World Education Service is very noble organization in the world.
Reviewed Jan. 4, 2019
Timely and accurate service. Good experience. Had no problems throughout the time I used their service. I had my foreign education credentials verified by them, and received everything on time. The website was very clear and detailed as well.
Reviewed Jan. 3, 2019
The instructions are fairly simple and the entire process takes very less time. It is a bit expensive though considering the exchange rates. But overall it is a hassle free experience and very reliable.
Reviewed Jan. 3, 2019
I needed 3 degrees evaluated for Canada. They took 1 month to accept everything, then told me they will have the report ready a month later. The day AFTER I was supposed to receive the final evaluation, they emailed to tell me that they CANNOT accept the documents and translations submitted for 2 of the 3 degrees, and that I have to resubmit everything!!!! This was a time sensitive matter and they blew it for me! Also, getting through to customer service takes 40-60 minutes! Extremely disappointed! Do not use them!!!
Reviewed Jan. 3, 2019
I have requested WES to evaluate my international transcripts. I paid more than $200 and after the completion of the report I feel like they dont deserve it. They have sent a package to the university but due to some reason they didnt receive the package. Also university is unable to view my report online (AccessWES). When I contacted customer service they have mentioned that I didnt opt for eReport. I wasnt even given an option to choose eReport when I requested for the report. When I asked them to send a eReport to the university they said university has to contact them. What kind of policy is that? Why does customer not having the control over his/her own report? And talking about customer service we have to wait at least 30 min to talk to an agent which is terrible. I would strongly suggest not to go with WES for evaluation. Literally disgusting and terrible.
Reviewed Jan. 3, 2019
They helped me to evaluate my certificate. They evaluate my certificate to be equivalent to Canadian certificate. I want to use my certificate to process express entry in Canada. I sent my credentials to WES to help me evaluate it to Canadian certificate.
Reviewed Jan. 3, 2019
Response is good. Contact center are helpful. But you need to follow up your application. And tracking number for the normal shipment should be provided by WES I customers so they can track the shipment.
Reviewed Jan. 3, 2019
I recently used the services of WES to evaluate the educational credentials of my wife and myself. I found their services to be very professional and committal. We were pretty impressed by the response time and ease of using the website. We also found that the services were worth the fees.
Reviewed Jan. 2, 2019
I started the journey of evaluating my credentials through WES in Nov. 2017, and after getting all the needed transcripts forwarded to WES through appropriate courier services, I was adequately informed of the receipt of each transcripts promptly. Thereafter, I was informed to expect the final evaluation report within the next 6 days which they professionally kept to. Finally, I got the final evaluation both electronically and in hard copy and I was greatly satisfied and fulfilled. Good job.
Reviewed Jan. 2, 2019
I had a nice experience with WES while preparing my credential. The website is easy to access and has tools for evaluation and instructions. Price is reasonable and credentials are accurate. It is recommended to use.
Reviewed Jan. 2, 2019
WES is thorough yet methodical and professional in its approach. I had my evaluation completed even before the due date and all delays were entirely the fault of my institution. WES is still my preferred evaluation body. All steps taken which seemingly delay the evaluation process is necessary to maintain standard.
Reviewed Jan. 2, 2019
The process is detailed but seems too long the requirements for second confirmation via postal services or emails which are not very functional in developing countries delay the process. The requirements for verifying Polytechnic credentials for a first degree verification also delays the process.
Reviewed Jan. 2, 2019
I used WES to get both mine and my wife's degrees evaluated for immigration purposes. The overall process was online and very simple to follow backed up with exhaustive FAQ's that helped greatly. I did not even have to contact them as the expectations were set correctly. Once the evaluations were ordered, the status was easy to follow on the website by logging in to your personal account. We had our evaluations completed in 5 weeks from the time of submission with the online evaluation report available immediately and the hard copy mailed to us in a week.
Reviewed Dec. 26, 2018
WES Canada is filled with very incompetent and highly lazy and unprofessional staff! After confirmation that all documents were reviewed and accepted (I had to literally chase them to do their job to even get an update on my profile) and a completion date given and then regular contact they turn around to update my profile with garbage first stating that they had received new documents from my institution and they were reviewing and after loads of DMs I sent on Twitter they changed it that same day so they are awaiting my institution to verify the documents. What a joke! I think this is the worst service experience I've had in a long time.
WES is the most incompetent body and I'll advise other people not to engage them for their services as they've lost touch with reality. This is going to cost me a lot and I'll make sure they pay for their incompetence. I have proof that they received all documents including all verifications. Their staff are in the habit of misplacing people's document and then lying against the institutions! I had to chase them every time I got evidence that a document has been received by them and the lazy souls still wouldn't update until almost after 5 business days... Highest level of unprofessionalism! They don't even deserve half a star!
Reviewed Dec. 26, 2018
I used the services of WES for getting my education evaluated. I honestly thought that considering that my post graduation is from one of the IIMs, it should not be difficult. It has been more than 3 months now and they are still verifying from the institute. As per their policy, I cannot contact the institute to hasten the process nor will they share the details with me, as to how and when they (if at all) connected with my institute.
As a result, I am literally at their mercy and no way of knowing if the documents they have sent have been sent to the right email/mail address. The entire experience has been extremely unhelpful. I am extremely unhappy with their services and am not sure they understand that. The lack of communication and details are extremely disappointing. If I had known that the process would be this painful, I would have taken another services provider - which it appears I would need to now.
Reviewed Dec. 24, 2018
All International students who wants to study in United States of America or Canada should choose World Education Service. With WES your documents are protected and secure 100%. WES-OUR EXPERTISE. YOUR SUCCESS. Thanks so much.
Reviewed Dec. 24, 2018
I had a wonderful experience using WES. I never at any point regretted my decision of using WES for my evaluation. The speed at which I got my report after my school had confirmed was highly commendable. Would recommend them to anyone.
Reviewed Dec. 23, 2018
I planned for ASCP. So I went through wes.org for my credential evaluation. I had my bachelor and master's credentials done to apply the exam. My overall experience with WES is good enough though I'm still waiting for my shipment.
Reviewed Dec. 23, 2018
Accurate review and must needed for international immigration. The response was swift and registration is quite easy. Documents detail needed was accurate and given all details. I am thankful for your team for swift evaluating.
Reviewed Dec. 21, 2018
I experienced high level of professionalism in getting my documents evaluated. The website was very easy to understand and the process of submitting all required documents was explicitly explained. Thanks.
Reviewed Dec. 21, 2018
WES CANADA is worst of all, I have submitted documents 3 months back. Even when my documents were delivered still for 3-4 days status on site was "we are waiting for document". Same was changed to "in progress" when I called them and dropped query. From 3 months they are switching my profile from "On hold" to "in progress" for reverification. To add, they are verifying the documents with institution who created them :) I think my IELTS exam results will expire but don't have any hope that this will ever complete. Now I am feeling like I really dealing with lazy and careless people.
Reviewed Dec. 20, 2018
Updated on 01/08/2019: This is the second time I am facing the same problem as my verification from institution hasn’t been updated on my profile. So if you are in a hurry, I suggest you to seek for other options too and also it is so frustrating to wait and check your profile again and again because even if you call customer service, you will not receive any resolution in the name of process.
Original Review: It is not at all easy to get an evaluation report from WES. First of all they need bachelors documents also for masters evaluation and if you manage to get your documents stamped and verified from your institution and also to courier them directly, WES doesn’t accept those documents at once. Again after all these if you submit all required as per the norms of WES, they further require verification from the institution to respond in writing that the docs are correct. Moreover if you agree your institutions to respond to WES in writing that the docs were issued from the same institution, then too WES does not update this verification from institution on your WES profile and your evaluation remains on hold and if you contact the customer service for this delay, they will only say that this process takes time and nothing you can do on your part. Even I don’t know how long I have to wait for my evaluation to be completed.
Reviewed Dec. 20, 2018
Nothing to complain about. Very clear and accessible instructions during the process. Timing is fair, staff is highly responsive to any of inquiries you might submit. Also up to date communication, the status is updated in a very responsive way so you can easily track your request. If you submit a clean file following exactly the given instructions, you won't regret it. The process goes smoothly on the other side and you can expect a fairly fast response if not few days ahead of schedule. If there's a point to question maybe, it can be the brief summary of the assessment, that does not include the major or field of the assessed degree. I believe it would have been better if that could be included. Otherwise, overall satisfying experience. Would recommend it for other users.
Reviewed Dec. 20, 2018
This was the first time I was using WES but I didn't find any difficulty while submitting my application or while mailing my documents. Overall process was very easy as all the details were provided on the website.
Reviewed Dec. 20, 2018
I am grateful to WES for the hard work. I am satisfied with the assessment of my higher education diploma. The only thing I can advise WES is that they write more clearly the list of documents required for evaluation. Thank you WES for the work done.
Reviewed Dec. 20, 2018
Education Credentials evaluation of WES is recommended and preferred. It's also valued by Canada and United States of America, especially for people looking of immigration or migration. WES process is very transparent.
Reviewed Dec. 20, 2018
Website has detailed instructions which is easy to follow. Got my education credentials evaluated without contacting anyone and the entire process was smooth. The site also provided update on my education evaluation which made it easier to track.
Reviewed Dec. 19, 2018
I had overall good experience with WES credentials evaluation system. It is good although time consuming. Some instructions given website are not clear and can confuse people and also it is somewhat hard to locate these instructions on website. My overall experience with WES was good.
Reviewed Dec. 19, 2018
The process was satisfactory. One just needs to follow instructions laid out and be patient. Although it was a bit stressful because applying from Nigeria you have to face the hurdles of transcript collection from your university or polytechnic to WAEC. Verification from this institutions also takes time, the more reason you need to be patient and start early. My experience with WES was less than four months, I started in August and finished November 12th.
Reviewed Dec. 19, 2018
Instructions on the website were very clear and descriptive. Processing time was fast. Some delays in responding to online questions. Post services disruption affected the delivery of my report and it took me sometime to get instructions on what to do from WES.
Reviewed Dec. 19, 2018
I love the service that WES provides. The website was easy to use, I found all the information I needed, the whole system was user friendly and I got my accreditation without breaking sweat. I have 2 areas of improvement for it. 1. The process could be a lot faster. 2. It has a more flexible approach to certain universities, the database has to updated once a week. Review a university and see if you could bring it back on the recognized lists.
Reviewed Dec. 19, 2018
I was recommended WES by a friend and rightfully so. The instructions on the webpage were very clear, and the application status was updated regularly. The processing time for WES evaluations was shorter than other services I glanced at.
Reviewed Dec. 19, 2018
WES is the best service regarding educational evaluation. Very professional and helpful. I would recommend to anyone. Personally used WES for my evaluation degrees and I am very satisfied with the time of evaluation, final report and their seriosity to answer every concern.
Reviewed Dec. 19, 2018
They give the exact timing of processing your degree and do it well and communicate with you through your email and guide you. I am happy to do my degree evaluations with WES. But I am facing one problem. My reports are not submitted to APEGS yet.
Reviewed Dec. 19, 2018
Nice experience to get credentials assessed and evaluated by WES plus their representatives are helpful pro agents. They resolved my documents tracking issues from the first phone call. Overall I had nice pleasant experience with WES.
Reviewed Dec. 19, 2018
I selected WES for my ECA and I found the process fast and efficient as compared to other organizations providing the same services. A friend of mine selected another organization and is still waiting on his ECA.
Reviewed Dec. 19, 2018
The experience was very good and we have done everything as specifically mentioned in the WES website. Also, there were updates about everything from the registration step onwards and the evaluation was done before the due date itself. So if you are confident enough with the genuinity of your credentials the assessment process will be smooth and fine.
Reviewed Dec. 19, 2018
I had given my credentials to be evaluated by WES as required by a program that I am applying to in the US. My overall experience was not so bad. I had a lot of problems with payment though. Since the portal for credit card was not functioning. So I had to seek out other transfer options and it took a lot of time. But once the payment was processed, the evaluation was complete in the stipulated timeline of two weeks, sent to the respective university and my converted credentials seemed fair and square.
A word of caution though. Yes the evaluation is costly and sending documents costs considerably too. And since my prospective university was receiving an electronic copy the evaluation was sent and acknowledged the next day. But my personal copy took nearly 20 days to arrive by post. So if you are expecting a personal copy sooner, then there is the courier option, but you would have to pay extra. If you have done the application process right and sent the required documents properly in one go, it doesn't take more than the estimated time or more than one attempt.
Reviewed Dec. 19, 2018
Overall I am satisfied with the services provided by WES, but, I am little down that, They evaluated my Master's as Bachelor's Degree, whereas other service providers giving evaluation for master's (same as mine) as master's evaluation only. The main purpose for my evaluation is for migration purpose. I have only concern in that. Rest all OK for me.
Reviewed Dec. 19, 2018
Overall good experience but it taken too much time. The process and the requirements were cleared but it has taken too much time, the customer services also has taken too much time to respond to my requests.
Reviewed Dec. 19, 2018
WES has great track of handling millions of applications from all over the world. They make sure to do it right and on time. Their website has thorough information. I will strongly recommend WES services for document evaluation.
Reviewed Dec. 19, 2018
Information on the evaluation process is detailed, duly updated over the life of the process and my report was ready even before the completion of the indicated 20 business days and I received my report in 7 days upon completion. Good job WES.
Reviewed Dec. 19, 2018
WES provided a quick credential evaluation much sooner than expected. Overall it was a good experience though the fee could be a little less. The correspondence with their customer executive was prompt and well handled.
Reviewed Dec. 19, 2018
I arrived to Canada as a temporary worker and came to know that one of the foremost things I had to do was to get my credentials evaluated before I could start my immigration process formally. I spoke to their very efficient Customer Service representative to get my concerns clarified and they were able to provide answers to all my queries over phone. I did not have to call them back. After confirming the list of documents required for my evaluation, I immediately created an account for myself, paying the full fees upfront.
Once I got the WES reference number, I mailed all the required documents through Canada Post. Delivery was delayed, presumably due to Canada Post strikes. But eventually, all my documents were reviewed and accepted which reflected in the WES: My Account online portal. I received my Evaluation report exactly 18 days (2 days before the said 20-day timeline) after WES acknowledged receipt of my documents. Overall, a 5-star experience that would hopefully culminate in successful immigration of self and family.
World Education Services Company Information
- Company Name:
- World Education Services
- Website:
- www.wes.org