
Sylvan Learning Reviews
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About Sylvan Learning
Sylvan Learning offers individualized in-person or online educational support to children and their families. Most of its students receive a combination of tutoring, homework assistance and help with college prep and study skills.
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Reviewed Dec. 17, 2018
My granddaughter didn't progress in her previous tutor. But now that we’ve started using Sylvan, she has progressed. We’re focusing more on her reading. Sylvan helped build up her confidence because she was beginning to feel like she was stupid. They encouraged her and she started wanting to study. Because she had gotten so bad, she just didn’t want to do it. And then her reading has gotten better. She loves going. When I say it’s time to go to tutoring, she says okay and jumps right up. If your child is having problems, you need to call Sylvan. I’m glad that we did it, that we used their service. We’re debating about it, and I am so happy we decided to go with Sylvan. I’ve been recommending them as well to other people.
Reviewed Dec. 16, 2018
My son needed help with all the subject areas. His school was too simple and he needed to be pushed more. We used Kumon previously but then switched to Sylvan as I had done it as a child. Sylvan's tutoring has been great because he’s been able to work at the level that he was capable of, instead of trying to work at a lower level. For example, he’s in the 2nd grade and he’s currently working at a 5th-grade level. Without the tutoring from Sylvan, he wouldn’t be able to push himself as much. The center director at Sylvan is fantastic and I highly recommend this learning center.
Reviewed Dec. 16, 2018
My daughter was having some issues at school. I’ve seen how finely tuned into detail Sylvan Learning was, how much they kept up with the teachers, and how much they would email the teachers about the correct curriculum in order for them to make their actual program effective for our children individually, and these made me chose them over its competitors. They speak to the teachers, get to know what the kids are learning and where they’re struggling. They have contact with myself, the teacher, and everybody works together in order to get the child in the right place.
We have been with Sylvan program for nine months and I started seeing results after two months. They were very effective. Their strategies grant some result and that’s most important to me. They were focusing on my daughter's math and flash reading, and I’m seeing major improvements in classwork. I also see confidence in homework. I'm very happy for her. They’re also very conveniently located and they’re not far from my home. It was like win-win for me. But I wish they were a little cheaper. Other than that, my daughter loves going to Sylvan so far. She likes the program and the tutors.
Reviewed Dec. 15, 2018
When I was going to college in Arizona, I had an experience with Sylvan so I knew that the methods that they used were very straightforward and easy to understand compared to how other teachers might teach. I sought them out from my own experience. I knew that we still would have a gap with the time we had with the other tutor from school so I wanted to supplement the times my oldest child would have in the gym through tutoring.
The staff there in Sylvan is great. I normally talk to Eddie on the phone and he is great. Our daughters like the tutors named Derek and Jessica. But again, they’ve got different personalities and approaches. If our kid doesn’t really care for one tutor’s approach over another, it’s not the tutor’s not teaching them well, it’s just the style that they prefer. And I like the fact that I can get my kids scheduled with the one they prefer. I got two daughters in Sylvan right now. My oldest is 15 and a 1st year in high school. My youngest is a little behind in her math skills and was struggling a little bit. We did the assessment with her to see what gap she has and we’re working on closing that gap. That was one of the things that we like about Sylvan. Also, I like that my daughter got to see the style of a couple different tutors and she found one that she really enjoys. When we schedule, the scheduling’s flexible so that we can get Derek for my oldest.
There are different motivators for each of my children. The oldest like to understand the concept. Even though she was getting an A in geometry, she still felt like she wasn’t understanding the concept. She’d bring them forward to the next type of math that she might experience so it was concepts then. The oldest is appreciative of the tutor who is very direct and helps her understand the concept. The little one is excited because she gets little rewards for doing her tutoring and earns points. Her motivator’s a little bit different, but she enjoys going, too. They’re both very engaged and that has a lot to do with their approach.
To use Sylvan, there’s a cost to it and parents might be apprehensive sometimes because they feel they are gonna make them pay so much a month. But Sylvan does cater to the issue we're trying to solve then work with us as far as what they would recommend. But we have to work it within our budget. They’re respectful of the balance of helping the child and also understanding what we can do financially.
Reviewed Dec. 15, 2018
Sylvan was great and it was convenient for me and my son. I’ve had other kids that were older than my son help him, but it wasn’t consistent. He likes to go over there and he was focusing on Reading. His teacher tells me how proud he is of my son and how he likes things were working with him. My son's just taking a break now because I live so far away from where they are, but we plan to resume back in February.
Reviewed Dec. 14, 2018
Sylvan Learning is a great place to take the kids to if they wanna learn. My daughter previously had a tutoring experience with them, and now, she is focusing on Math and English with her tutor. Sylvan's team is kind and nice.
Reviewed Dec. 13, 2018
I’m satisfied with my experience with Sylvan. Their director has been friendly and informative. He also has kept in contact. My son loves Ms. Judy as his tutor. She's focusing on listening and reading with my son. They have been able to help based off of his school assessment and he had more improvement than he had before.
Reviewed Dec. 13, 2018
I’ve been with Sylvan Learning for four months and I still can’t get reviews back saying what Faith, my daughter, is working on or what she has mastered or what they are even learning. Sometimes, there are about three kids to one teacher or two kids to one teacher and my daughter gets distracted really quickly. I still wanted the one-on-one with my daughter and it worked during the times that I got them for my daughter.
Right now, they are doing Reading at Sylvan. I would ask my daughter what they did and she would say, “I don’t know.” Sometimes, she would tell me that she was working on the short vowel for the “O,” so I would try to help her at home with little things like that as well. At the beginning, we spoke at Sylvan about what my daughter was lacking, what she was doing, what her strengths were, and what her fallback was, so we were all in the same page. However, when I went there, I saw them sit her with an iPad, and that was it.
I told them that I can do that at home and I was paying them money to give her the skill, so they should help her with that skill. I saw her on the iPad for the first 30 minutes, and she was there only for 45 minutes or an hour. I felt like, “Why are we putting her on there? Why are we having another program that I can download at home and it’s gonna cost me nothing, but yet for the first 30 minutes, you put her on there?” I saw my daughter looking around and not paying attention. I thought to myself that it was not going the way I wanted to. I am not seeing a difference.
I had invited Sylvan to go to a school meeting with all her specialists, the principal, vice principal, teacher, and everybody that is involved in helping her work together. My daughter's reading specialist asked the coordinator at Sylvan what Faith is working on at Sylvan. The coordinator did not know how to answer them and I had to answer for her. I said, “Well, they’re doing fundamentals. They’re going back to kindergarten, the sound, the short, the long vowels and everything.” I started throwing stuff at the specialist because that’s what the teacher had told me and that’s what my daughter was working on with the reading specialist. I also said, “Well, I’m assuming this is what we had spoken about and this is the goal that we were gonna do within a year, the whole school year,”
I’ve seen the reviews and the people who have talked about Sylvan said that I would start seeing the difference right away. My daughter loves going there and she would not miss a day. When I miss a day, she makes me stay there and she wants to stay for two hours. She knows she’s gonna stay for another session. She loves getting rewards and she loves earning points. She does all the extra things, so she can earn points. The people are super nice there at Sylvan, although I see that they use more electronic stuff to get through a child. I would say no and I would tell them that my daughter is used to the one-on-one. I’m trying to leave her out of there, so are the specialists, to where I give her her independence. However, I am not paying like other parents that are paying four hours a week and can afford all of that because I can’t.
I have my daughter on phonics books on the iPad because apparently, that is the grade level that she is reading, so I am going back and showing her the fundamentals at home. I and her teachers are always pushing her, but she never loses her cool. She is always 100% in it. No matter how hard it gets for her, she’s always trying. She’s always a go-getter, as what all the teachers tell me. However, I don’t get anything back from Sylvan. I just drop off my daughter and I wait outside. I would look and see what she was doing. All she does is just sit and the teacher literally points at each child on what to do then waits. She sits back and my daughter is on the iPad with her headsets for 30 minutes. The most I’ve counted was 35 minutes of the session. My daughter is looking around and she is not even looking at the iPad, while the teacher or the instructor is not even paying attention.
Reviewed Dec. 12, 2018
My son is autistic and I heard some reviews that were positive about Sylvan system. Jessica is his tutor and she is working with him on Spelling, Math, and Reading Comprehension. I went over the work and we took an approach. I know that the school teacher in Sylvan had been communicating back and forth trying to be able to work together for common good for my son, so it’s been really nice, too. Jessica has been really easy to work with and she seems to take care of my son, so that’s good. My son has been more confident since we went with Sylvan.
Reviewed Dec. 11, 2018
I would highly recommend Sylvan Learning. While we haven’t completed the course, it has already made a huge difference in my son's attitude at school, knowing that he’s learning how to read. We’re still involved and it’s repetitive, testing after he’s completed a concept to ensure that he retains what he learned from the previous day. Sylvan has more matured teachers in age who have more of that phonics and experience. And they actually taught kids how to read in school.
Reviewed Dec. 10, 2018
My child has been maybe about a month and a half with Sylvan. She enjoys it. She loves going every day and she looks forward to it. She only missed one day ‘cause she was sick. She also loves her tutors. She’s excited when she gets there and when she leaves and she tells me what she has learned. It’s a wonderful experience for her. I will highly recommend Sylvan. I went with them because of their reputation and I'm highly satisfied. I see my daughter’s grades improving. The tutor focused on my child's reading and math. My daughter was making Ds in Math, and she made her first B in a month and a half. To see her excitement on her face that she was finally getting it is priceless.
Reviewed Dec. 9, 2018
My son wasn't getting challenged in public school so we switched him to doing private school. We got Sylvan to tutor him on Reading and Math. They are helping him in reading a paragraph and picking out the main details. It has made a world of difference for my son. It's been a good experience and I'd recommend Sylvan.
Reviewed Dec. 8, 2018
I love Sylvan. They were the best. I used a different tutoring service before but it didn't fit my needs. Sylvan was excellent and they worked as a whole team. The tutor focused on my grandson’s reading, vocabulary and phonics. I would definitely recommend them.
Reviewed Dec. 7, 2018
A friend referred me to Sylvan Learning and the tutors are focusing on reading and math with my foster child. She previously did not wanna go, but now, she enjoys going. She has a couple of different tutors and things are going well. She likes them, and she likes certain ones better than the others. Also, the staff are very good and they always get back to me right away. There have been a couple of issues here and there where we had some bad homework and homework that wasn’t done. But they called me right away, adjusted it and made up for it. My child has only been in there for two months, but so far, I’m happy and pleased. I have noticed a change in my child's attitude and it is helping her build confidence. I would recommend Sylvan.
Reviewed Dec. 6, 2018
Sylvan Learning is the best. They're doing very well for my kids who have improved in English and Math. They're very polite and kind, and they make it easy for my kids in school. Now my kids are understanding most things.
Reviewed Dec. 5, 2018
Going with Sylvan was convenient for us and they had the hours that we needed initially. They are helping my child with reading right now and his tutor has been good. We haven't had to retest my son again and his school seems to think he's doing better. And he likes Sylvan. We haven't seen any grades to measure any change brought by the tutoring but it seems to be helping. We've also been really happy with Sylvan's flexibility and scheduling. And the teachers there seem to be nice.
Reviewed Dec. 5, 2018
Sylvan was recommended by our friends, and we are on the second year that we are using Sylvan for our son. And he's doing very good at school. He's focusing on Math and English and his tutor has been able to help him very well. Most importantly, he likes to go there and he's happy. The school is not enough by itself, and my son had a lot of improvements since going with Sylvan. He covered the requirements from the school because English is a second language for me and his mom, and at home we speak a different language and he needs more improvement. Everything with Sylvan is perfect.
Reviewed Dec. 4, 2018
My son was tested on November 17, 2018 to get help with study skills/ tutoring for Geometry & Chemistry. I was told that he needed to test first... Have yet to hear back from them regarding results. This is not a good sign as far as I'm concerned and now I don't feel confident about their habits and ability to follow through. I have called a couple of times and was told that someone would call me back but to no avail. Unacceptable, how are they going to teach him study skills and they can't even follow through??? - Very Disappointed.
Hi Erica - We are so sorry that the center has not followed up with you in regards to your son's results yet! We'd like to follow up with them on your behalf, so we've sent you a message to collect a few more details. Again, we apologize for the inconvenience!
Reviewed Dec. 4, 2018
I was looking into Reading classes for my daughter and I went with Sylvan Learning. They keep the same curriculum but it was not always the same tutor. Since using their services, my daughter has improved big time to the point that she is already at her learning level. We just kept going to see them to keep the learning experience. I would highly recommend Sylvan. We got results, and when I had a concern, they helped me go through it. I always consider Sylvan Learning as a possibility in case I need it too.
Reviewed Dec. 3, 2018
The reps are friendly and they're a very good fit for my son. I've noticed an improvement in him since he started using Sylvan Learning. It is a very good place. I'd recommend it to others.
Reviewed Dec. 2, 2018
I used Sylvan when I was little, and I had success with them. My daughter needed help on English and Math, so I made a phone call to Sylvan and they were great. They came in the same day and they tested her. We’ve been going over the program for a month and a half now, and my daughter is gradually moving up. Sylvan is doing a great job. I can’t be thankful enough for them. They are great and I tell everybody about Sylvan.
Reviewed Dec. 1, 2018
I went to Sylvan for SAT preparation. They told us we needed 2 books $25 each. I start my prep course and the location owner was over enthusiastic about what she thinks I can get. She said I can get 200+ easy. There were times where I was sitting there waiting for them to pay attention to me. I asked for help and they didn't give it to me. I asked how to do a certain math problem and it took not 1 but 2 "tutors" to attempt it. They never came to a conclusion. I had to ask for help with strategy and they didn't give me any. I spent one day with 1 one tutor trying to help me, an 8th grader, and a 2nd grader all at once.
I took a practice test through Khan Academy and got a score 40 points lower than what I got on my first test. I told the location manager that I needed to redirect our time. She then told me that they were wrong. The College Board (they created the SAT) suggests the help of Khan Academy and they were apparently wrong. I then asked for a Sylvan version and she never sent it to me. I asked again the next week and when I brought it back she said my score went up 90 points. I was falsely confident. There were many occasions when I asked for additional days before the exam and they just didn't respond to my emails. My father emailed them confirming tutoring days and it took 3 tries to get someone to email us back.
Finally the test day arrived and I felt so confident, but this is short lived as I received my score and my score went down 10 points. We focused on the English section and it went down. My math score stayed the same. I will have one more chance to take the sat before my applications are due. I am not returning to Sylvan. This is a waste of time, money, and effort. I worked for an hour on SAT prep everyday and I got worse. Avoid Sylvan.
Hi Meredith - Thank you for your feedback about your experience with our SAT prep program. We are so sorry that you did not have a better prep experience with us! At Sylvan, we strive to help each of our student's meet his or her individual goals, and we apologize that we did not meet yours. We'd like to make things right, so we've sent you a message with more information about our Support Team, who would be happy to work with you to find a solution. Thanks!
Reviewed Dec. 1, 2018
We got into Sylvan when we needed homework help for my child. I prefer Sylvan than the other place I looked at because it was more affordable, and it was not intimidating. It was very easy to enroll with Sylvan. They were really responsive and everything was great. My son's main struggle was there was a lot of writing assigned this year. He doesn't like the subject and the assignment. Instead of me having to try to fight with my kid to get the work done, being in Sylvan's program and that environment, he had no choice but to get started.
Reviewed Nov. 30, 2018
I heard good things about Sylvan Learning Centers. Plus, a very close friend of ours works there, so I got my son a tutor there. He is in 5th grade and he’s been having problems in science and math. Assessment was done and they focused on strengths and weaknesses. And when he had problems in his homework area, they were able to have him bring his homework in. They looked at what he was having issues with and went over that with him. He likes going there and he finds it to be very helpful. If he’s having issues in a different subject, like if something comes up in another subject, he likes that they will change the focus for whatever he needs.
I’d also like to give credit to Aynsley because she’s been very helpful in working with our very busy schedule. She’s at the Rochester Sylvan at Rochester, Minnesota. Overall, Sylvan is awesome and their service is worth the money. They're also very flexible and they have programs to fit everyone’s needs. Working with them has been really good for my child. He has been learning with them and his teachers in school have seen him be more willing to ask questions and willing to ask for help now, which he didn't do before. So, that’s good.
Reviewed Nov. 29, 2018
My daughter's fiance and his brother went to Sylvan for a few years when they were younger and they liked it. So, I decided to try their service for my child. They're helping him with reading and his tutor has been good. He's getting there and I have seen a little bit of improvement so far. His tutor is trying to work with him on remembering as he's having a hard time remembering words. He could tell a word then the next time he'd see that same word, he wouldn't know it. So, that's what we're working on. My son hit it off with his teacher at Sylvan and he really enjoys going there.
Reviewed Nov. 28, 2018
My son is in high school now and I wanted to make sure he got the most out of whatever it was he was doing. I took a chance with Sylvan to help him with that and the price of their tutoring service is pricey for someone that's on a fixed income. I'm a single mom, too, but I had to do something and I wanted my children to make better grades. Also, I'm 67 years old and I don't want to leave my son back here without having some background. Right now, they're helping him with English and Math, and his grades have improved so far. Being that he's 15, I've tried to let him deal with them, though I would check with him and we'd have a review before the end of the term. But so far, so good.
Reviewed Nov. 27, 2018
My daughter is going to Sylvan for Math. She feels she's doing better. She's getting an A, so she loves it and wants to keep going. The staff at Sylvan is really fantastic and super friendly. They really make it a nice experience for everybody, so they're really good.
Reviewed Nov. 26, 2018
My daughter's a little older so, I wasn't even sure that Sylvan would take her. But I made a call and when I spoke to Kathy at a location in Rogers, she was really open to everything I was wanting to share with her about my child's learning experience when she was in high school. My daughter has developmental needs so, she worked with us and she's been terrific. It was because of the interaction that I had with her that I didn't check anywhere else.
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Reviewed Nov. 25, 2018
Sylvan Learning has helped one of our family members' granddaughter so I also enrolled my son who has dyslexia. He focused on the reading subject. Since then, he has improved a lot and his confidence has gotten better too. The tutors at Sylvan are all good especially both the Educational and Science directors. They're both very friendly. I recommend Sylvan Learning to others.
Reviewed Nov. 24, 2018
The teachers at my daughter's school suggested Sylvan Learning. The tutor focused on Math and there has been an increase in her confidence since. Overall, we have been having a good experience with Sylvan and I would recommend them.
Reviewed Nov. 23, 2018
We had a couple of different tutors for my son before we went with Sylvan Learning Centers. We had a family member who was the head of the math department at one of the local high schools. She’s retired and she tutors, so she had helped my son a little bit. Then we used Mathnasium and we didn’t like them because they only have one branch here and it’s on the other side of town. So, it was very laborsome for us to try and make that work, especially with my son’s busy schedule. And at that time, he was not driving and he had a lot going on with club soccer. But Sylvan’s the opposite. They have two different locations, one south and one north, so that was a big difference for us.
The other thing that my son and I didn’t like about Mathnasium was that they’re very big on starting from the basics and working all the way backwards to see where are the student's deficiencies, then they start very elementary. I kinda get the concept of that but my child was still struggling in school and I thought they’d spend some time at the end on homework or help. But it wasn’t getting the job done for him, so we did that for a semester and a half then we gave that up. The people at Mathnasium were proficient in math but their concept and philosophy were not congruent with my son’s needs in school. He needed help with what was going on presently in class and 80% of the time, Mathnasium wanted to go backwards and figure out what he was missing.
Compared to that, Sylvan is the exact opposite. He also did math with them because that’s what he’s always struggled with. He started with Algebra 1, then geometry, and now, Algebra 2. I’ve been really impressed with the caliber of some of the instructors there although there have been a couple who haven’t been awesome. So they’re not equal when it comes to their proficiencies, which you get that anywhere with any job. But there have been a couple of superstars there that my son just walks away feeling much more confident about what he knows because they’re confident in how they’re teaching it. Matt was one of the superstars there but unfortunately, he has left. I know they’re trying to fill that position and they’re being very selective. So, I understand and appreciate them in trying to find a replacement.
Right now, I would like for my son to have more confidence and not feel like Sylvan is a crutch. They’ve been great though and having confidence in math is something he’s always struggled with, so it is not like this is gonna change overnight in his years in high school. But we’re at the point where we’re trying to get him through this last math class for him because I don’t think he’s planning on taking calculus. And to include to get a decent math score on the SAT. So, we will probably continue next year with some classes to help in preparing for the SATs. But we’ll see once he gets through this year and I’m gonna let Sylvan focus in getting him to be more confident in math because he’s always studies with a psychological block.
Also, one of the things I really appreciate is that the folks at Sylvan really care about my son's success. He plays varsity soccer so he’s got demands and he’s got a job, and if ever he has to reschedule because of sports or events, they’re very good about working with me on that. They’re very flexible and they never act like it’s a big imposition. But their service is pricey. You have to have the finances to be able to afford it. It’s expensive, but sometimes, you get what you pay for. And it has certainly worked out well for my son and it’s been worth it for him. They’ve helped him to maintain a B or better in math.
Reviewed Nov. 22, 2018
My older son has been improving a lot since he started with the Sylvan program. Most of the teachers are really young, but very, very responsible. They are showing great knowledge about teaching and the techniques. It’s really great working with them. I get a really good update about the improvement of my son. I’m really happy so far. My son is working on math and reading. They are also working with him on organizational skills. The Sylvan program is an excellent program to avoid learning delay on children and to keep the children up-to-date on knowledge. I like the strategies for organizational skill on children. I wish we started with Sylvan before, but we just knew about them a few months ago. But so far, I’m having a great experience with them.
Reviewed Nov. 21, 2018
My son needed help in school with Reading so I called Sylvan. Then, I made an appointment and got him a class. They assessed him in Reading, Math, and stuff like that and they found out he was indeed needing more focus on Reading. Now, he is reading a lot better, able to pronounce the words, and he doesn't get frustrated anymore. Peggy is the one that runs the Sylvan location that we went with and their reps are pretty good. They let me know how he's doing. Sylvan Learning is a great place and they help with whatever needs help on.
Reviewed Nov. 13, 2018
I have repeatedly asked for receipts for the monies spent at the Medicine Hat, Alberta learning center. To date, nothing. I have left telephone messages. EMAIL messages. The office in Medicine Hat responded via FACEBOOK Messenger asking me for my address information which I provided. I have snapped copies of our typed messages, and I have not been rude. I would like to have my receipts, and I cannot understand why this request is being ignored. Very unprofessional and I would not recommend Sylvan Learning in Medicine Hat, Alberta, but I would encourage parent(s) to contact the Medicine Hat College for tutoring and support the low income students surviving on Student loans. College students are fantastic with the kids/children and are readily available.
Hi Sherrie - Thanks for your feedback and for making us aware of your concern. We are so sorry that you have not gotten your receipts yet! At Sylvan, we understand how important this information is for your family. We are passing your information over to our Support Desk, who will reach out to you and help you with getting your receipts from the center. Again, we apologize for the inconvenience!
Reviewed Nov. 2, 2018
After paying $895 for Sylvan Learning of Fort Myers' SAT Boot Camp over the summer, I expected my daughter's SAT scores to increase substantially, if not somewhat increase. My daughter didn't miss any classes, paid attention, and did all the assigned work, and her results did not reflect her hard work. Her reading score increased by only 30 points, and her Math score DECREASED by 40 points.... thus, a net "increase" of NEGATIVE 10 points from her previous SAT. That's right... Her OVERALL score actually DECREASED. If you are looking for an SAT prep course for your student - I highly recommend that you DO NOT use Sylvan, and look for a program elsewhere. My daughter and I were extremely disappointed. I since paid for a private one-on-one tutor, and she was able to increase her score enough to be accepted to her college of choice.
Hi Fabiola - We are so sorry to hear you feel this way! At Sylvan, we want all our customers to feel the value of our services. We appreciate your feedback, and apologize that you and your daughter did not have a great experience with our SAT Boot Camp. We'd like to work with you to make things right, so a member of our Support Team will be reaching out to you to work on a resolution.
Reviewed Oct. 17, 2018
Because of our friends' recommendation, we went ahead and enrolled our child at Sylvan for spelling and reading. We had to take a month off when we had some family medical stuff come up. But she starts back with them in November and so far, she’s been doing good. In the couple of months she’s been there, she’s shown improvement. By the end of the year, she’ll have probably doubled what she’s already improved on. It’s a good deal and it's worth it. Our daughter's been better with words as well as letter and number recognition. She is also wanting to read more, like wanting to bring books and read. Before, it was like she didn’t care. She’s still not reading herself now but she really wants to be read to.
Reviewed Oct. 16, 2018
The Sylvan Learning that I used is not far from one of my homes, and there was a lot of positive feedback on them online. They focused on reading with my child. Her reading improved, and how they grade them on the different areas she needs improvement on had all gone up. We used them in the summertime, and I was so happy with the service, we transferred all her files over to another Sylvan facility located closer to where we live during the school year. She's continuing with the program, and I would highly recommend it. She's definitely feeling more confident about her reading, so that is making me feel very happy. It has been a positive experience. I have referred Sylvan already to a friend.
Reviewed Oct. 15, 2018
With the school, you have to work with the teachers and their schedules, which is not real consistent. So Sylvan's been just great. When we make our appointments, we would show up and Hailey, my daughter, has a great experience and enjoys the active learning. My daughter is working on her reading comprehension. The staff there is very sweet. They’re very knowledgeable and I feel like we have a partnership. I provide them with how Hailey's doing and help show them where she’s still struggling inside the classroom, and wait for them to give me some advice because they’re all teachers as well. I would recommend Sylvan. Hailey’s confidence in reading is improving. She’s starting to be a little bit more animated in how she reads a story instead of just reading the words and that's attributed to Sylvan working with us.
Reviewed Oct. 13, 2018
My little grandson is 12 years old and he is way behind in his learning because of behavior at school that's why I take him to Sylvan. They have a pretty good price and my grandson goes there two hours a week. The tutor is very thorough and she keeps my grandson's attention. He has really improved a lot just on his reading but they do the math too. He also explained with me that the tutor would watch everything he does, and the tutor would point out the things that he did wrong so he could correct it right then. He is more comfortable in that setting. It's like a one-on-one base thing and he doesn't have that in a regular school. In a full-time school, they would have him in a special ed class, and he gets very frustrated and have a lot of anxiety issues due to his dad passing away.
Reviewed Oct. 12, 2018
I used Kumon before and it's a world of difference with Sylvan. My daughter enjoys going there. Last week was our last day and she was asking when she was going again. We just started in the summer and my daughter's having such a positive experience. With Kumon it was more an assembly line type thing that all these kids would go through. It was great when my kid was doing fine with school but when I thought she needed some more help and more attention like with Math, we didn’t have the time to do that. I didn’t have the time to sit down and explain things because it's workbooks at Kumon. But in Sylvan they take the time to explain stuff.
I focused more in language in the summertime but now, I'm focusing on Math. They were great accommodating me with that. My work schedule is not traditional. I work two weeks evening, two weeks days. They're excellent with finding time to schedule in my daughter, Electra, whenever I needed to. My daughter is happy and if I'm seeing an improvement, I'm happy.
Sylvan is also very hands-on. I left in August saying that I would come back but I wasn't sure because my daughter was also in competitive dance, so she was very busy. I got an email in the middle of September from Michelle of Sylvan, asking how things were and just wanted to touch base with me. It was great because we weren’t going there for that month. I really like the communication they have with the parent and that's a big deal for me. If I feel like I'm getting that and they're not listening to my needs for my kid, then that's a big deal. Whatever she needs help with is what they're assisting with, which I really like.
So try Sylvan. I get a lot from parents in the waiting room. I've only been there a few months, so I always ask and it's the same thing. The lady next to me has a teenager there and she enjoys going so they wanna come back. Not every kid enjoys school and getting tutoring, so it's nice that it's a very positive atmosphere which I like. Sylvan works on that and tries to get to the positive point which gives them encouragement, especially since my kid doesn’t work well with negative reinforcement. The tutors are great. I'm really happy with Sylvan.
Reviewed Oct. 11, 2018
We hired a private tutor who tried to help my child with any course that he had. My child didn't improve with him so I went to Sylvan Learning. They've been helpful. They are over the top. They went back to where my son lost the connection, and they're building on that. Then, in school, when he has a report that he needs to be done, they help him step by step --- it's huge when there's a one-on-one versus a 30-to-1. My son loves going there. He wants to succeed and he can see that they're helping him.
I had a great experience with Sylvan Learning Centers. They communicate all the time. Anytime I email them, they email me right back. The teachers have my cellphone and they communicate to me if there's an issue. They tell me how my son is doing. If I have any problems at school, I relay it to them, and they work on it and help him.
Reviewed Oct. 10, 2018
Sylvan Learning made my daughter more confident in school and her grades have gone up. The tutor helped her with her focus and it caught her up 'cause she was a little behind. I would recommend it.
Reviewed Oct. 9, 2018
Sylvan's hours were really good after school hours and it had a lot of flexibility. I could reschedule if things come up within 24 hours. My child was having issues with writing and we did a year with Sylvan where the tutor organized and planned their essays. My child didn't want to continue doing it anymore and we felt that he had improved in school, so we took him out. I've recommended Sylvan Learning to friends and several friends are doing it.
Reviewed Oct. 8, 2018
Peter, Sylvan Learning's tutor, has been very good, professional, and accommodating when we have to change times. We ask our daughter every week how she was doing and she said he was making her read and answer questions for two hours, four times a week, which is good enough for me. She is able to do her homework on her own without any help from me and my wife. She also has more confidence in reading comprehension. I'd tell other parents to consider Sylvan Learning if their child needs tutoring.
Reviewed Oct. 7, 2018
Sylvan Learning got a good reputation and my nephew went to them years and years ago. They were good and if we could afford it, we would keep our child, who has ADDH in it. The tutor focus on Math and our child said he understood and they taught him in a way that he could understand. He seems to be focusing a little bit on it and he can comprehend. If he can just focus his attention, he'd do good. I'd highly recommend them.
Reviewed Oct. 6, 2018
I'm much happier with the experience we had at Sylvan than prior tutoring options we had. My daughter needed help in math and reading and now, her confidence went up. She looked forward to her tutoring sessions with her Sylvan teacher each week and is really happy with it overall. It's been an excellent experience. So, I highly recommend Sylvan and I already did.
Reviewed Oct. 5, 2018
I’m discontented with the public school. I visited another private school here and I didn’t see a lot of difference. It was very crowded. My next stop was Sylvan. We went to visit the classroom, and I liked what I saw. Also, the director was very knowledgeable, and Sylvan seemed like a good fit for us. My child attends the academy, which is a full-time school, so he gets all his subjects. His learning experience has been wonderful. School is fun there. They are busy all the time, and he looks forward to coming every day. His grades are good, too. It’s well worth the money. Come and have a look at Sylvan. You will be pleased with it.
Reviewed Oct. 5, 2018
My daughter has reading and spelling with Sylvan and she's starting to comprehend a little bit better and starting to recognize her phonics. Her experience has also been good 'cause she's excited to go and doesn't want to leave when I pick her up. I would recommend Sylvan and give my friends the card to the one to go to.
Reviewed Oct. 4, 2018
Sylvan was the only one that had the robotics course for my son. My son's teacher was fantastic. She and my son were very hands-on. She emailed all the things they accomplished that day. My son needs to read more things about legwork courses for science and engineering for kids. He liked the course. He wants to keep going with it. He wants to take more. Sylvan is definitely worth it. Our experience was amazing.
Reviewed Oct. 4, 2018
My daughter has a learning delay and I needed some professional help for her reading and math. At Sylvan, they focused on just reading. She still struggles, just a little, with basic concepts because we have to get her all caught up but she does well with Sylvan and she is reading more fluently now. Sylvan has great service. Their reps are very hands-on and my daughter loves the rewards that she gets from it. So, that’s a great incentive for her in her learning curve.
Reviewed Oct. 3, 2018
My children like their experience with Sylvan a lot. One of my children has Reading and Writing and the other one has Math. My daughter who's doing Math seems to understand word problems a lot better and I hope that's from Sylvan 'cause it's expensive. They see their tutor once a week and they like the instructors, using the tablets and the reward system. The kids enjoy Sylvan a lot more and I would recommend them.
Reviewed Oct. 3, 2018
With Sylvan Learning, the kid has to do the writing and the exercise or go through the instruction. He would not come home with packets or other things he has to complete at home and then fall behind because he would struggle to write or to complete the tasks. The instructors are more prepared or knowledgeable of the different ways of interacting with the kids. My son liked going there to work with most of the teachers. They found a way to motivate him and keep him on task. He already got the most offerings in the center here. In math, he got the fundamentals. In writing, he had to have reading comprehension and organization skills flow into it which took some time. He learned how to structure his ideas and approach the text. With the combination of skills in school, he’d learn to organize his thoughts and approach and break down his projects or other things in parts, instead of being scared of them as one big thing to do.
The Sylvan center transferred to a new location, and with that, they also brought new staff and it was a disaster. I was disappointed. I already got the package of hours and the new system or teachers, and the demonstration was so disorganized that my son almost refused to go and I was very close to asking for my money back. Ben put my son in San Ramon because he thought that since my son is already a little older and in high school, he was going to put him in the writing program that he already had finished even with extra hours to start from the fourth grade. Then Sylvan put in Jennifer in San Ramon. She has eyes at things for reading comprehension and critical thinking with the text in writing. That really motivated my son and helped him go through this and he’s been quite successful in high school now. In the beginning, his career had been quite turbulent and when they left him, it went great.
Education is a slow process in every individual. Sylvan has a lot of twists and turns to find or accommodate, but overall the system works. I'd tell others to interview different centers to see where they fit. That is a good program but it needs to have a good comprehension of what their kid needs and what can be offered instead of buying into the pre-planned packet of hours and all the skills that he needs to go over.
Reviewed Oct. 2, 2018
We were using the K State reading program where we went to a summer school program and my son read books and then had a one-hour class. Sylvan Learning, on the other hand, is a little more detailed compared to that program. The tutor focused on English and has been helping my son work on his writing, comprehension and reading. My son's learning experience has been positive and his writing has definitely improved. I would recommend Sylvan Learning Centers.
Reviewed Oct. 2, 2018
Sylvan Learning Centers has done a fantastic job with my daughter. They are close to our house so it has worked out with them. The tutor focused on the subject areas of reading, math, science, and history with her, and they also did some Spanish. For my daughter to improve in those subject areas, the tutor helped her with reading comprehension and with basic facts and word problems in math. We've been using Sylvan for two years and since we obtained a tutor through them, my daughter has had a better attitude and she has been encouraged. Her self-esteem has been helped as well. I would recommend Sylvan.
Reviewed Oct. 1, 2018
We’ve stuck with Sylvan for years because it’s been consistently the best thing in town for us. They’re really reliable. Over the years, we have developed a relationship with them, almost an extended family. The kids can talk about what they feel and how things are going. It is an extension of our regular life, so we never feel the need to go shopping for more here in Honolulu. We were out of town for several years and part of the things of coming back was signing up for weekly courses with them again.
My son was in an AP program in the mainland and I’m homeschooling him. He’s older and he's a middle schooler. He comes to Sylvan for support, so we don’t veer off the common curriculum and they can reach out and help the gifted kids. When he was in second grade, we had a horrible time at school. He was in a nice private school, but he was being bullied. He didn’t need help with math. He needed more. Sylvan provided that extra step. He was better than any of his peers in school and they were giving him not only intellectual stimulation but the reassurance. As a mom, you can reassure them so much that they’re doing well and that it’s not their problem. However, they need to hear it from other people and Sylvan gave him what he needed.
We do the tutorials once a week. Sylvan is pricey but had I been able to afford more, I would have sent him more often. Years ago, he had some emotional support, besides academic support, from the tutors at Sylvan and that really carried a long way. We mostly focused on math, which is the wobbliest possible content in the public school system and occasionally English. My son is very good at STEM topics but he’s not good at writing essays. He’s very slow on putting things together and the Sylvan tutors are very good at tailoring things to the needs of the kids. They also help my daughter who tends to be behind on school topics.
There is a need to complement public education and, right now, they’re helping my son prepare for SSAT. They also have summer programs for kids and they go out. Being in Hawaii, they have trips to plantations. They offer fun stuff that is also hands-on learning and it looks like they really try to cover all areas. We’re glad Sylvan is here and they are really necessary. It’s worth going to them, and they’re very supportive. They will try to understand the needs of your kid and they will work towards accomplishing them. I have recommended them to friends.
Reviewed Oct. 1, 2018
Our daughter was getting extra tutoring from school prior to Sylvan. But she's now undergoing tutorials for reading at Sylvan and it's better because she’s getting more one-on-one instruction whereas at the school it’s a bunch of students. Aside from the improvement that we have noticed in the said area, we’ve also noticed an overall improvement in her confidence within herself and in her ability to try and read. Sylvan Learning seems to have good programs and experienced teachers. Also, we had a really good meeting with them at the center where we go here in Goodyear, Arizona. Sylvan is worth looking into.
Reviewed Sept. 30, 2018
I had Sylvan Learning tutor my son and focus on his reading and writing. I liked that they had it set up to where we could come in and make up our own schedule. My son was there for about a month and I was barely starting to notice changes. Then I brought him out because Sylvan was too far for me and a little pricey. On top of that, I found a schoolteacher that was willing to tutor him that was right around the corner from my house. But overall, my experience with Sylvan was good and if I didn’t have a schoolteacher tutoring my son, I would take him back to Sylvan.
Reviewed Sept. 29, 2018
Sylvan's tutor provides a hands-on learning experience and consistency on the lessons she gives my child. She focuses on reading and my son is improving. I would recommend Sylvan.
Reviewed Sept. 29, 2018
Sylvan Learning was recommended by a friend. My son is now using their prep homeschooling program. He is taking tutoring sessions focused on writing because one of his challenges is getting his thoughts out. He would put a lot of pressure on himself to pick the exact right words and then he would get stuck and wouldn’t be able to write anything. Sylvan is working with him to let him know that every idea can be a good idea and that he can always go back and change things. They’re giving him some more confidence. Now, he is not stressing so much about making sure that the words are perfect. He is also grasping Math concepts so much faster.
My son goes on the Thursday evening tutoring sessions and at that time of the week, there are only about four other kids, so he gets more one-on-one time with the teacher. My son is really enjoying the sessions. Sylvan’s teaching methods are better than in public schools right now. It’s geared toward the individual student and playing to their strength so kids can get a better education.
Reviewed Sept. 28, 2018
Both my daughter and my son took SAT courses at Sylvan and both got the increases that they needed to get into their top choice college. They enjoyed attending their lessons and liked working with their tutors. Thanks Sylvan!
Reviewed Sept. 28, 2018
I tried to find some personal tutors, but they always kept leaving or they go find a different job somewhere that paid a bit more. Sylvan was my last-ditch effort to get something for my poor kid. He was behind developmentally, so he wasn’t even really reading. He needed to focus on that and some math, and he's doing great now. He loves the learning experience with his tutor.
There was only one little hiccup where my child didn’t feel he got the help that he needed one day. I talked to Sylvan to see what might have happened that day and it hasn’t been a problem since. Also, Miss Lucy is awesome. She cares. That comes across in every way possible. She does what she needs to, to make sure that my child is getting what he needs and that even the parents stay involved and are informed of everything along the way. She has always been available and worked with me on any concerns that I may or may not have had. I would tell others that they should enroll with Sylvan.
Reviewed Sept. 28, 2018
Brooke, my daughter, took the SAT and didn't do so well but we knew she could do better on it. We decided instead that she would take the ACT and it would be good for her to get some classes or some help before taking it. I typed something in Google and found Sylvan. It was on my way home from work and I stopped there and started asking questions. Sylvan is very detail-oriented and focuses on the actual problem itself and not just overall teaching such as the actual issue and how they can correct it.
The tutor had Brooke come in and do a practice test. She noticed that Brooke was taking way too much time on each section and advised her to work on timing since she missed a lot of questions because she timed out. She also saw how she scored in each section and knew which one they should focus on. She explained how the ACT works and was good at very focused-attention various aspects of it. For instance, in the Science section, you don't necessarily have to know all the Science. It's more about knowing how to read the graph. I was so amazed by this woman. I thanked her profusely, told her she did such a great job and Brooke was very happy with it.
Reviewed Sept. 27, 2018
The Sylvan Learning Centers tutors focused on two subject areas with my children. One was writing and test study skills, and the other was reading. They were able to help my children improve. My son, Albert, is halfway through the grade ahead, which is my goal for him, while the writing of my daughter, Jocelyn, has gotten better, but she has a long way to go. I'd recommend Sylvan. They help fill in the gaps that the school seems to go a little quicker than necessary on certain things due to time constraints and doesn’t really delve into for the child to understand which a child also sometimes does not feel comfortable with. Sylvan is very flexible as well. It is not a big deal when we call up and change the appointment, which is good. Plus, we are not getting charged for changing the schedule, so that is always good.
Reviewed Sept. 27, 2018
We use Sylvan Learning for my son to supplement his education. We tried a lot of options before with the public schools as well as some tutoring with the neighbors and some things that were more inconsistent. They weren't week-to-week and there were more time needed. Because we needed a comprehensive solution, we ended up with Sylvan Learning.
Initially, we did an evaluation with Meghan. Then, we've decided that first of all, my son needed the organizational skill. Then from organization, he could be better at Math and Science. So, we kinda stressed on those three areas. After we got organization under wraps, we then went to Math then Physics. We also worked on his writing and how to get his writing where it should be. The people of Sylvan also teamed up with the teachers at the school. People all had the curriculum on day-to-day, and my son really had to buckle down.
My son's improvements have been incremental. I signed him up a year ago after Thanksgiving and we saw immediate difference in his skills and his organization. We were more eyes on his paperwork and on the way he conducted himself. There were also a lot of people paying attention to how we did it, when he did it and getting it to the point where he was accountable again.
Reviewed Sept. 26, 2018
In my situation in being a single parent, money is limited, and Sylvan Learning was able to work with me. The tutor focused on my son's reading comprehension. Having a dedicated time for my son to practice reading was good. With the constant feedback, I knew the areas where he was the weakest and focused specifically on those. It's been about six months that he's been with Sylvan and he has advanced to two reading levels. Hearing that he's progressing is giving him a little extra confidence with his reading and setting outside of school.
One of the things I noticed was that recently, my son was reading a book at home and I thought I was in a twilight zone. A person would not feel confident to do something if he is not good at it, and because he knows he's getting better with practice, he's wanting to do it more on his own. I totally recommend Sylvan and tell others to give it a try as they have that set time to work on a specific subject. It builds confidence and they can work with any budget.
Reviewed Sept. 26, 2018
My 17-year old daughter likes Sylvan Learning and didn’t like the other one. Right now, she’s being tutored in Math and Science in preparation for the SAT and the ACT. I talked to my kid and she thinks that she’s improving. I know she’s happier and she feels more confident about taking the test. I liked the woman who was the director of our local Mishawaka office and she catered to our needs. I’m optimistic and my experience has gone as well as I could’ve expected without seeing definitive changes in my daughter's test scores. I would recommend Sylvan Learning.
Reviewed Sept. 25, 2018
The top notch teachers at Sylvan have been a life saver! Last year my daughter was having a very hard time with Geometry. To the point that she would break down when her and I would talk about the class. This was because she was convinced that she was not going to be able to pass Geometry no matter what. I’m no different than any other dad. I would take on the world bare hands if would mean that she would be happy again and not cry. So I started doing some research and found an overwhelming amount of positive reviews not just online but also through friends and family who live in this area.
I called on a Friday afternoon. They made an appointment for my daughter for Monday evening. After that first season her whole outlook on Geometry had done a 180. She was happy and most important she was confident that she could do it! Let me tell not only did she do it she finished the course with a high B!! When continued with sessions through the school year and never had anything that even resembled anything negative.
We have just set up for help with Chemistry this year as an insurance policy by the request of my daughter. Yes my 17 year old very active daughter asked me if she could go back to Sylvan to help her learn more studying techniques and other tricks and habits that are just not being taught at her public high school. Yes she amazingly awesome and Sylvan is as well!! If you are looking for a place with people get who love helping kids achieve their goals and grow their intelligence? Look no further. The staff is so nice and so caring you will be blown away and you too will be writing a review like this one!! Thank you Sylvan for stopping the tears and being the reason for happy and confident cheers!!!
Reviewed Sept. 25, 2018
I used Sylvan 18 years ago, and now, I'm using it for my grandson. His tutor focuses mainly on reading and it helped him improve in it. My grandson is doing much better. It helped his confidence too. When I did it 18 years ago for my son, we didn’t go long because I really couldn’t afford it. But the few sessions that he got turned him around. And after that, he stayed an honor roll student. So when I thought his son was having trouble, I told him we needed to get him in Sylvan. Everything has been really good. I would recommend Sylvan.
Reviewed Sept. 25, 2018
My son didn’t do well on his STAR test this part year which was the second year that he didn’t do well. So this summer after we got the result, my husband, who's in the education field mentioned Sylvan Learning Centers. We focused on reading and had our son do an assessment. Then, the first time that we met with someone from Sylvan, she said our son gravitates towards some of the males who have been involved in sports because that’s an interest of my son. This tells me that he's there communicating and developing a relationship and the tutors at Sylvan are getting to know the kid and what he likes.
We also to meet with somebody from Sylvan after every 12 sessions and we get to read comments that they’ve written about our son. So far, our son seems to like them. And although he's only been going for a few weeks, his school has done an assessment on the students to kind of see where they're at reading and we were told that our son reads with confidence and is a really good reader. He also seems to be able to do his schoolwork a little better and comprehend things. I am pretty satisfied with Sylvan and would recommend them.
Reviewed Sept. 24, 2018
Sylvan Learning is good for people who have a busy schedule and who need tutoring. Other tutoring options only offer certain times. If you call and talk to somebody at Sylvan for the place you’re going to, they’ll try to make it work for you. They were a lot more willing to meet with my schedule, where I have such a busy schedule with the kids in school and their extracurriculars, and myself in school. The tutor focused on Math and reading and my daughter had a good time. It’s a little long for her sometimes because she does it for two hours. But other than that, she likes it. I am very pleased with the service that we get through Sylvan with both the secretary and the person who has been helping us make all of the accommodations to get my daughter the times that she needs.
Reviewed Sept. 24, 2018
My son liked working with Sylvan more than with his other teachers. His tutor focused mostly on Math with him. How they interacted together and created a relationship on a personal level just inside the time frame that they had helped my son. He had definitely improved because of Sylvan. I'd tell others to check it out.
Reviewed Sept. 23, 2018
I’ve always seen the Sylvan advertisements over the years and I've always had a thought that tutoring was expensive. So I looked it up and got the specifics. The financing with Sylvan is convenient. The transparency was also very straightforward. The issue my child was having was math confidence and through practice, Sylvan helps him more with that. Apart from math, the robotics program has been amazing too. I would tell others to look into Sylvan.
Reviewed Sept. 23, 2018
My son progressed very well with Sylvan Learning. His Math is excellent and Sylvan helped him with his homework. He also knows how to read now a little better than before. He picks up well and quickly now. Julie, the center director, is awesome. I love this place. You should consider going there.
Reviewed Sept. 22, 2018
I have a very good experience with Sylvan Learning and I'm very happy to have my kids there. I feel like my kids developed and progressed. I love the environment and my kids feel very happy and comfortable there. When I spoke to the people at Sylvan Learning, my concerns for my kids were writing and building vocab to summarize for reading. If they don’t know vocab, that means they can't do a summary. If they can't summarize, that means it's gonna be hard for them to write. I talked to Rebecca about how I wanted my kids to start writing. She said to me it wasn’t time yet because the kids just started and there are some areas they have to build before they start writing. I sat with her and she gave me an explanation. She even gave me paperwork. I put in a file and took it to school yesterday because we had some issues in English, and I explained to the people at the school the way that I like Sylvan.
The teachers at Sylvan start with small messages with easy vocabularies. They do all of that from easy to hard to harder. And when the kids get the new words, the teachers ask them to give their meaning. If the teachers know that the kids don’t have the full meaning for the word, they ask them to write sentences and give examples, which to me is more important than writing especially for my daughter who's in 10th grade now. She had two years away from college and I was worried about her. Sylvan moves my kids between teachers and they get to know the teacher. My kids only have two months in there and when they come out, I always ask them about their experience with the teachers. They think the teachers are all nice, friendly and they all try to help. All the teachers give enough information, answer questions and help the kids with their homework if they need it.
Sometimes, if the teachers finish early, they always ask the kids if they have any question that the teachers have to answer before they go. The teachers also make sure that they did their comment about the class for that day to take it to the kids' parents. If we have any issues and we couldn't go to Sylvan for any reason, we call them and they always give us schedules. Their schedule is flexible. Rebecca and also the people in the office always welcome us and answer our questions as parents. Yesterday, I was talking to my kids’ private school about Sylvan and how I really appreciate their hard work. They are people who make us happy. I also appreciate the people who took me there. I recommended Sylvan to my kids' classmates.
Reviewed Sept. 22, 2018
Sylvan was my daughter's first-grade teacher who suggested it the most. The other option was Kumon, but I associated it with more math so we went with Sylvan as she was struggling more in English. The location was convenient as well. Sylvan was able to identify the areas that my daughter was lacking in and they inspired her to wanna work harder at it. I felt like the tutor really helped her. She's definitely more improved this year. We did a lot of work at home, but Sylvan definitely had a positive impact on it. I would highly suggest them. They were great.
Reviewed Sept. 21, 2018
My daughter is a high-performing child who goes to a very competitive private school and we use Sylvan to boost her performance. We've been doing it off and on for two years now and have worked on different subject areas at different times. With their help, my daughter's scores went up from 90 to 98. It's a tough environment and she had been an 88 in Math or Science at one point and then her tutoring with Sylvan has taken her above the 90s. Her personal goal is to be in the Headmaster's List and that requires very high performance. Kids have different needs but Dino and the instructors are patient. I like this guy. I also talked with a lot of people at Sylvan when we were waiting and they all seemed very happy. Sylvan is very solid and I'd suggest it to anyone.
Reviewed Sept. 21, 2018
We liked Sylvan Learning. We interviewed it and it just made the most sense. My two kids did multiple subject areas there and Reading was mostly emphasized by the tutor. The kids got a lot of schedules and just getting them multiple times a week for tutoring came to a point where one kid was getting close to straight A’s and the other kid still needed a little work. We have to choose what we spend our time on, but there has been definitely a lot of improvement from them. Everything was positive and we would definitely go back, it was just a question of what my kids' needs are and timing, like my older one would have SAT if there were some specific areas he needed help with. The younger one might be in science.
Reviewed Sept. 20, 2018
I have heard good stories from other friends who have sent their kids to Sylvan and the outcome. Now that I have the time and I’m able to take my daughter, I wanted to try it for her. I am completely pleased with my experience with them. Everybody there is great. They are very welcoming and happy. My daughter loves going and she's excited every day that she gets to go. The tutors focus on my daughter's reading and now, she has a lot more confidence. She's now able to try without the hesitation of, “I’m not gonna be able to do it.”
Ms. Janet is her tutor most of the time and she loves her to death. She's all she ever talks about. Ms. Janet helps her with everything. She inspires her and makes her so happy to go. She was having trouble the other day with the little kid pulling her and Ms. Janet gave her the best advice and tried to help her. It was great. Sylvan is worth every penny to send your child to.
Reviewed Sept. 19, 2018
All the reviews for Sylvan Learning were great. Also, some of my clients are in the education field and they told me about their partnering with Sylvan for some of the students that they work with. So, I got a Sylvan tutor to help my son with math and reading, and he loves it. He's only been in it for 4 months but his math has improved greatly. They had told me that reading takes a little bit more time, so it is to be expected. Still, he is progressing and I like Sylvan Learning. Their price is a little steep for me but I recommend them. If you can scratch it out in your budget, give them a try because it's beneficial.
Reviewed Sept. 19, 2018
I had a neighbor that was using Sylvan Learning mention it to me, and it sparked my curiosity so I checked it out. My child was behind two and a half grades and within six months, we narrowed the gap to a year. Now we're only three-quarters of a year behind, and that's only going twice a week. He's more interested in learning and comprehending better, and Sylvan really made it exciting and interesting for him, which was helpful. I also have a special needs student that's going there. I was told he wouldn't learn at all past a certain level and he's already exceeded expectations which has benefited me. They've worked hand-in-hand with me and the school to get him mainstreamed this year into some regular classes. They've gone above and beyond to help.
Reviewed Sept. 18, 2018
The lady that started the Sylvan franchise in Lincoln was a client of mine years ago. I really liked her when I met her and so I decided I was gonna go with them. They help with the general subject areas and it’s a work in progress but I’ve seen an improvement and I’m happy. I will continue to use them.
Reviewed Sept. 17, 2018
My son was always timid about Mathematics and he was stressed about it too. He had tutoring in his school then I got him a tutor from Sylvan Learning. With Sylvan, he got a little bit more one-on-one versus being sat at the computer and left alone. Sylvan has very good staff and their Director always calls. They’ve reached out and communicated with me which is a good thing. Their tutors teach right and now my son went up one and a half grade level in Mathematics. I have recommended Sylvan to friends. Before I told them, I showed them what our son had started off grade-level wise. And now, our son is very confident.
Reviewed Sept. 17, 2018
Both of my children were struggling in school and after I read a story about a father who used Sylvan with his son, it got me interested. So I looked into the school and it felt like a good option. I gave it a go for the summer and we’ve continued since. In the summertime, Sylvan provided help on the basics for school which were math, writing and reading comprehension. Now that school has started, the help Sylvan is providing is going to be flexible based on the needs of each child as it comes up.
My son was held back two years ago because he struggled in math. In the summer, Sylvan identified correctly a part of math that he’s always struggled in. It's rote which is repetitive math like two plus two and three plus three. It's something you have to know and memorize, and you have to have them fast. And I was happy that they found that out. They gave me confidence. In school this year, my son actually started off in Advanced Math in junior high school where he’s in sixth grade. He told me the other night that he’s bored as heck because what he’s learning in school is way far behind what he’s learning in Sylvan right now, and that he’s learning more in Sylvan than he is in school. I was really happy to hear that.
My daughter, on the other hand, is having a completely different experience than my son. She absolutely hates it. She doesn't see the use of it and she doesn't wanna go. It was because we were forcing to her to go. But Sylvan is helping her turn that around into something that she has control of and it’s working for her. The counselors have worked with her and have excluded my wife and I from the process so that our daughter can develop a relationship directly with the counselors. In doing so, she’s actually starting to come around and be more in tune with it. So Sylvan is very flexible with trying to do what they can to help students be successful. They’re really excellent and the experience has been fantastic so far. It’s incredibly expensive, but I’m fine with it. I’ve even recommended the service.
Reviewed Sept. 16, 2018
I went to Sylvan when I was a kid and they did really well with me. Now they're helping my son with Algebra, and they've been pretty good with him so far. At first, he didn't wanna go, but he seems to be happy to go now and his grade has gone up a little bit. He told me he is starting to understand it better. I like Sylvan's set-up. There are only two or three kids sitting in front of the teachers, so they get a lot of good, first-hand help. Also, they’re willing to help out whenever my son has homework that he may not understand or if he had questions.
Reviewed Sept. 15, 2018
Sylvan Learning was the only system we had in Rapid and the kids enjoyed it. We focused on Math and the children enjoyed the tutor. They learned and Sylvan helped increase their knowledge.
Reviewed Sept. 14, 2018
My son came home on the last day of school with a two on his EOG. Five was the highest and three was passing, but they passed him on from fifth grade to sixth grade anyway. He also got two fours in third grade and another four in the fourth grade, so two was a substantial drop. I wanted to make sure if the two was due to lack of skill even if he tried his best and did not blow up the test. We started middle school this fall with some foundation and his Sunday school teacher at the church recommended Sylvan. We sought reading tutorial for my son during the summer and we are also using them right now exclusively for the reading tutorial.
I ask my son regularly if he has been learning things and there has been an improvement so far. After the first month, I had a little parent meeting and they showed the official documentation of how my son can improve from the testing process that they used. It was nice to have concrete assessments showing specific skill improvement. Also, he has sounded more confident. He is a reluctant reader and has ADHD so he hates going. When we started the first month, we did two-hour stints but by the end of July, the people went screaming out the door and recommended that we back off to an hour because of his condition. But they also felt that he made faster progress than they anticipated. It turned out that my son blew off the EOG for whatever reason both in math and reading. He had better skills than the grade of two represented.
Sylvan's own system of assessing placed him behind his peers. He was like in the middle of the fifth-grade reading level. So even though he blew it off, it was not represented of what he could do and he still remains behind in spite of his performance. Now that school has started, we go to Sylvan twice a week only. He still hates it but he can do it for an hour. He absolutely loves the system of rewards which he is totally externally motivated. He tells me when he gets in the car every time we go how many tokens he earned and he frequently comes out with a toy from the cabinet. He recently won $15 in Target gift cards.
Moreover, my son concurrently did both types of tutoring in the month of July at Mathnasium and they did a paper and pencil kind of deal but at Sylvan, he gets to work on an iPad which is a super plus. He is super motivated by the bit of technology thrown in, too. The incentives are great and as a parent, I like the measurable assessments that show measurable growth. The tutors were super sweet and worked with his particular personality really well -- he only had one tutor that he did not care for. All in all, our experience with Sylvan has been great.
Reviewed Sept. 14, 2018
My daughter failed her test at school twice and she needed to pass it the third time in order to go to the next grade. I was looking for tutoring for her. Then I googled Sylvan Learning and I liked how they did the assessment. They broke down the curriculum and then tested her on certain areas. They saw exactly what she was struggling with and they focused more on that instead of re-teaching her stuff that she already knew. She was switched around schools a lot and it was hard for her to understand the stuff she was getting into. So they took her back to the basic stuff, like multiplication and fractions, that she might have missed in between switching schools.
My daughter is doing really well now. Since obtaining a tutor through Sylvan, she has had a lot more confidence in trying to learn something new. She has adapted to it really. Her confidence level is really high and she’s not afraid to jump into it now. I’ve recommended Sylvan Learning to almost everybody. I’m on a group chat from my neighborhood and I have people in there all the time asking for tutors and stuff, and I always tell them that our experience with Sylvan has been great.
Reviewed Sept. 13, 2018
I committed two months with Sylvan Learning and the tutor focused on reading with my child. Their staff was very helpful and courteous. I really enjoy them. I also like their tasks and the way they have it arranged. My child improved and he tried more to sound out verbally where he wasn't before. But I just couldn't keep continuing to do it financially. Otherwise, I like Sylvan Learning and I would highly recommend them.
Reviewed Sept. 12, 2018
My oldest was way behind in grade level, but our school did not care. Then, we put him in Sylvan Learning over the summer and our experience with them has been wonderful. I ended up using it when I was a kid and my mom was very insistent that we do Sylvan. My child has autism, so sometimes he has days where he just doesn't want to cooperate, but Sylvan has been great with being able to reschedule, so he still gets all of his hours in. He went to middle school this year and he goes for reading and math. Yesterday, his math teacher emailed me his first quiz of the year and he got a 100%, so we were super proud of him for that.
We started over the summer and we didn't do the reading until August because the number of hours that it would take to catch him up on math was far less than what would take for reading. I wanted him closer to the school year with more of the skills to where the improvement would really show. We know he's gonna be there for a while, so it wasn't a huge time rush to get him in for reading as much as I could catch him up for math. Their school district wants to put kids at a grade level math class even if they aren't at that level so that they are with their peers, then they want to put them in a lower level math class later on in the day, which is at their level. So, because he gets two math classes, he loses electives. Our goal was to get him as far into the next math class as possible so that he wouldn't lose his electives for too long.
My son likes to quit things and he gets frustrated. He will continue to want the prizes because that's what kids want to work for and I want to see the improvement in other places. They've been changing how the prize structure works and he gets really discouraged with the number of tokens he needs to get the prize that he wants. They needed to change their value but it's frustrating as a parent to watch your kid get super excited that he's gonna get enough tokens to earn the prize, then they change the prize amount.
Reviewed Sept. 12, 2018
A friend of mine had recommended Sylvan Learning and said that she had great success with her son, so we thought we would try it. Our Steph is a few grades behind because he didn't do so well last year in school, but he's still not doing well this year either. So, right now, we're still trying to play catch-up. We got his tutor to focus on Math and since then I think he's doing better. At least he says he is. He says he is enjoying it when he goes. So, I have recommended them to a couple of other moms as well.
Reviewed Sept. 11, 2018
Sylvan Learning is helping my child with reading, and his tutor is doing amazing. This is a kid who literally cannot pick up a book on his own merit and has absolutely no desire or drive to be a self-starter. He's a kind of kid that has to be pushed, and when he doesn't like something, he doesn't wanna do it. Then, my son begged me to take him there. Surprisingly enough, he asks me every day if he has reading today, and I'm like, "Yeah, you do." Or if I say he doesn't have it, he's like, "Oh, man!" And so, I'm really pleased about that. The confidence that my kid has gained from these people is unbelievable. It is, also, extremely important.
My kid has such an absolute ambition now that he never had before, and he's only in first grade. We're gonna continue to do it off and on as the school year progresses, probably every school year. We're gonna try to make baseball and all other types of extra-curriculars coincide with it, but it is our first priority. Other parents should go with Sylvan, too, and not hesitate.
Reviewed Sept. 11, 2018
We've been to quite a few different tutoring, we've done Kumon, personal tutoring, and we were thinking about doing Mathnasium. Also, my son doesn't like the school tutoring because it's the seniors that tutor. Then, we ended up with Sylvan and it has been very positive for him. We started out with Math when we did the testing and it was Reading and Math for him. Reading is really helping him with comprehension. He moved from school to school and he missed a lot of things in between so, Sylvan is really helping him to fill those gaps. Everything can connect, and that's what my husband and I are happy about.
His schedule is regular. He gets out of school at 3:25, and then Sylvan starts at 4:00 till 5:00, and then he has band that come 6:00 to 9:00. I was thinking he would say, "Mom, this is like too much." But he does that Monday until Thursday and then on Saturday from 11:00 until 1:00 and he hasn't been complaining about it. He wants to keep doing it until he gets all the way through school until we feel he doesn't need it anymore. This is the first time he really enjoys tutoring and I don't have to drag him there. He willingly goes and makes sure that he's not late. He's excited about how he learns. He's understanding the math with the way it's explained to him as well as everything. His grades are up in school so far for this semester. Also, he's more focused and a little more organized, when he starts process with things.
I'm trying to get some of my friends to come on board. It definitely is an experience they should try and I like the fact that it's not just one subject, Math. Sometimes we, as parents, think that that's the issue because that's where the grades are low. But in actuality, when we get tested for everything, it could be a comprehension thing. And Sylvan test your kids for everything in regards to that and helps to see where are they disorganized, where their thought process is, and where the gaps that we need to link are. It helps to help them in all the different subjects that they do.
Reviewed Sept. 10, 2018
I had my granddaughter for the summer and she wanted to graduate early from high school. She wanted to get school behind her so she could have an opportunity to start studying art. But she also knew that her scholastics was important. So she wanted to do that and do it well. When she had met with her high school counselor, her counselor said that if she could take two particular subjects, she could get enough credits to graduate one year early. I told her if she would commit to put in the work, I would do what I could to get her through it.
So we signed up for online courses. She had to take English 3 and a Math Model, a wonderful course but very difficult. There was a lot of reading and writing for English and it was very time-consuming but she's very good in English. On the other hand, she found math challenging and when I looked at it, I could help her with a couple of problems but beyond that, we were in trouble. She was frantic and upset. At the same time, I was already $1,500 into it for those two courses. So for my financial reasons and her emotional ones, as well as for what she was wanting to do with her life, I promised we would do whatever it took to get through it.
I was not having trouble getting my granddaughter to do the work. I was having trouble getting the support for her to get it finished, getting the teachers to grade the work and getting it back so that I could go on to the next lesson. Then I was having trouble with getting the level of tutoring and the time that she needed to get the work done. We were on a time schedule and I couldn't depend on other people helping unless I knew that they were professional and as committed as we were.
I started worrying about the time so I looked at my options and I considered Sylvan. At first though, I was a little worried because they seemed to have programs that were keyed to younger students. They seemed to be more into students who struggle with math in third grade or in learning how to read. I talked to Mindy and she would come in and visit but I never got to talk to her. Then I started talking to Dara and I was very adamant about the plan. We were talking about three-hour sessions three times a week. So it was nine hours a week on tutoring, which was a lot. I asked if they could handle that and at first, they couldn't. But they worked with me.
Everybody had to adjust because the needs were very great. My granddaughter needed instructors who were more than what the elementary kids needed. So we had to get those instructors because the first math instructor couldn’t help her much. It was over his head also. It was taking hours to go through two or three problems and she had a whole semester of it to do. In these two areas, understanding what her needs were and then getting her the level of instruction that she needed, Sylvan was amazing. Also, in getting her the enormous amount of time that she needed, they made that available to her too. Dara worked with me and was amazing. She would call me to tell me what was available.
We had to do a little adjusting and Sylvan came up with it. It was very nice and I was amazed. We made it through and my granddaughter was so pleased. I was also so happy that I could follow through and help her to make it happen. And Sylvan was there supporting me every bit of the way. We could not have done it without them, especially Dara and their staff. It was a wonderful experience. It was difficult but it was really neat.
Reviewed Sept. 10, 2018
Sylvan Learning taught my child the English language and art and they did a good job overall. I liked the way my child had evolved over the last three years and I appreciated the efforts from Sylvan helping all together. Katy, the Sylvan owner, is very much involved and she takes good care of us. I would definitely recommend Sylvan Learning.
Reviewed Sept. 9, 2018
I looked at a couple of other tutoring options but they didn't feel quite right. Sylvan seemed like they were competent educators and had good advice. Also, they were listening to my needs and they had a genuine concern of my child’s success. I have a seven-year old and a high schooler, so we focused on ACT, reading and math. Since working with Sylvan, my daughter got a full scholarship, and my seven-year old grandchild is reading about two grade levels ahead now.
Reviewed Sept. 9, 2018
Sylvan is close to my home so it’s convenient for me to get my child there. I have also heard good things about them and it was really the only place that I knew of where I could take my child to get one-on-one help. The tutors seem great too. They’re teachers so they have a background in education and many of them have been doing it for a long time. They’re really focusing on the needs of my child and they’re there for him. In fact, every person that I’ve encountered at Sylvan, from the people who helped us get registered and explained all the information, has been so great. I would highly recommend Sylvan and I’ve already recommended them to friends and co-workers.
My child has never given me trouble about having to go to Sylvan. He likes going there. The tutors make the experience really fun for the kids. They always get to participate in little games at the end where they can bring home prizes, which is really nice for them. My child also knows he’s improving so it boosts his confidence. When he started there, he was well below the grade level that he was in for reading. After about eight months of being there, he had improved by two grade levels. He’s now on track to be at grade-level reading.
Reviewed Sept. 8, 2018
If you see a problem, do not go by what the report card says. Take the student out to Sylvan, get an assessment done and see. The assessments Sylvan does are really in-depth. It breaks things down on what exactly is lacking. My granddaughter was a very sick child up until she had her tonsil and adenoids out. A lot of times, she would miss parts when she was sick. She could sort of catch up but she didn’t really have that foundation and that showed up in the assessments. When the teacher got the assessments and they worked with what the problem areas were, they focused on those foundational things.
Going to Sylvan Learning is a family thing. My daughter went to them when she was in second grade. That was around '96. Now, my granddaughter has been going for math and reading. The only thing that I wish for is if you could hire Sylvan to do all of the schooling, where the student would go three days a week for four hours a day and that was the whole school. But other than that, it's perfect.
Reviewed Sept. 8, 2018
I have been sending my kids to Sylvan for the last five years. I send them there so that they could talk and won't be embarrassed in front of people, as well as do presentations. It's good for the kids. While Sylvan is definitely expensive compared to going to a private teacher, I've been a loyal customer and we stay to keep up with what was going on and not to lose anything that they already had learned. Right now, I have two children that go there and they do reading and math. My kids love the teachers there and they like the interactions they get from them.
Reviewed Sept. 7, 2018
Different learning centers are popping up left and right out here, and I checked the cost. But when I checked into one, I didn’t really like their approach for a young person who is struggling at such an early age. It seemed a lot less hands-on. First off, I couldn’t understand why it was so cheap. Then I realized it was because you did most of the work yourself with packets they would send home. But we were already struggling with homework at home. I was also doing 20 minutes of math and reading with my grandson every night. For someone who has a little bit of a learning issue, that is a lot because they get frustrated or have lack of confidence. So why would I want packets sent home? That's ridiculous.
On the other hand, Sylvan is local and their reviews are good. I went there and the two sister owners were fantastic. When they were done testing my grandson, it was as though his teacher had emailed and told them what exactly was wrong. The woman who worked with him literally mimicked everything that his teacher had said. It was amazing. That was how I knew that they were on it and that was why we went with them. Plus Sylvan’s been around forever and their name has always been out there.
When we started with them, we focused on reading. At the time, my grandson was getting pulled out of class once a week to work in the school's reading program. But we never really saw improvement although we’re in a fantastic school district. We were working with him at home too. It was difficult and he was struggling. By the time Sylvan got him, we had taught him all his 300 sight words. But there’s more to it than that. He did know how to read but not well enough to his grade level. He was having trouble with decoding and getting up into the harder words. It wasn’t until we got with Sylvan Learning that we really saw the improvement. Sylvan really came in strong at all the decoding. And there’s been constant progress too.
We had had SST meetings but none of the teachers could get a handle on where the learning issue was because he’s not bouncing or all over the board. He’s a really well-behaved young man. But his focusing is off. Sylvan has caught on to that issue though, and they’re really good about working with his frustration. They’re very patient and I couldn’t ask for them to be better.
I didn't really like the vibe of one particular tutor. She was probably a nice enough tutor and just fine with everyone else. But I didn't feel it was quite working for my grandson. She told him that I was paying a lot of money to make sure he was getting what he needed so he would really need to put all of his focus into getting my money's worth. And that set off wrong with me. You don’t share that with a little seven-year-old. That wasn’t really her place to say either, and he already has enough low comments. I want them to stay focused on what he's supposed to learn. I don't want them trying to teach my grandson anything.
I let the tutor know that I wanted to change up and they were very understanding about that. That's what I like about Sylvan. There are little personality things and you have to be able to communicate with people. This particular location is fantastic. They care. They’re very hands-on and intuitive, and it starts from the top. Whenever it starts from the top and you have great owners or bosses, it’s gonna trickle down to the rest because they’re always there. I feel kind of sorry for them because they work so dang hard. But I can't say enough good things about them.
I’m also about helping the teachers. They need support from the parents, especially with a student who is struggling. Now that my grandson's in third grade, we’re fully into math because he’s so far behind on it. When the school psychologist asked what we've been doing on our side, we've told them about Sylvan and they think it's great. The school is very happy after I've told them about Sylvan. I’ve also recommended Sylvan multiple times to a lot of people.
Reviewed Sept. 6, 2018
Sylvan Learning has been in the business long enough that they had a reputation and that they get good teachers. I have one child doing math and reading with them and she got an A+ on her mid-semester math. She's got all A’s except for a B. I have another child doing reading and comprehension and she’s still a work in progress. But she’s only been on it for about 4 weeks so she’s got a few more to go. Still, it should be good. My children seem to like Sylvan and they get more one-on-one so their minds can’t wander. So, I’m very satisfied.
Reviewed Sept. 6, 2018
We had known friends who had their kids in Sylvan and we also saw the advertising. We got a Sylvan tutor to help our twin boys focus on Math and Writing, and it has made a big difference. It helped the kids. So, we're very happy and we plan to continue using Sylvan.
Reviewed Sept. 5, 2018
My child is gonna be in calculus this year, so I was trying to prep him for that. He had skipped pre-algebra back in sixth or seventh grade and he never passed well on the pre-algebra section of the standardized test, so Sylvan Learning did a little evaluation of him and went back and taught him some of those things that he missed from six years ago. They focused on math -- calculus, algebra, and geometry, and according to what my son said, there has been a huge difference in terms of his improvement in the math area. I would definitely recommend Sylvan Learning. They did a great job, although the price of $50 an hour was high for a lot of people. But for our purposes where we don’t need to do it forever, it was fine. Maybe a lot of people wouldn’t be able to afford it, but the quality was great.
Reviewed Sept. 4, 2018
My son needed help with developing his writing skills, reading fluency, and being able to solve math problems, understanding the question that has been asked of him and being able to address it. A close friend's kid went to Sylvan Learning for a program. I had my son in there too. My son had to do two sessions per week, which was one hour per session and I've seen quite a bit of improvement in my son’s ability to understand some of the math problems and there was an increase in his fluency of speech for reading. It wasn't where I wanted it to be but he had some improvement and Sylvan Learning did their best. I would have loved to have my son stay in the program for a while but it was very expensive financially. Overall though, it was a good experience. I'll recommend Sylvan Learning. They have a wonderful service.
Reviewed Sept. 4, 2018
I did a lot of research on the different types of programs and I felt that Sylvan was a very good program for its kind. I also liked the convenience of it being at South Piedmont Community College because I live in Monroe. My daughter was in kindergarten and she wasn't grasping phonics. She needed reinforcement in that, and she was not gonna get through kindergarten unless I made arrangements with the school that I would go to Sylvan and Brain Balance and get her on board before first grade. Sylvan focused on reading and they're helping her very well. She's reading and she’s spelling out words better. They're also doing a little bit of math too, and she’s right at first grade level now. They have this positive reward thing where the kids work hard and then they get a little reward at the end. That’s a big thing at that age. Going with Sylvan is well worth the time and money spent.
Reviewed Sept. 3, 2018
I got Sylvan to tutor my granddaughter for her reading. They got the modules and had her get familiar with the subject and did a test out of it. My granddaughter feels more confident in reading now. She said she wouldn’t be the one hiding up under her desk when the teacher calls on her now, because kids make fun of you if you make a mistake or mess up. So, she said now she’s confident participating when her teacher calls on her. I would recommend Sylvan Learning.
Reviewed Sept. 2, 2018
My child was below level in the first grade. Since my niece had used Sylvan before, and it was a great experience for her, we decided to go with them as well. The tutor focused on reading and spelling, and by the time it came to us at the end of the year, my child was able to advance into the second grade. Not only did Sylvan help him tremendously, he also has a bit more confidence in himself now. If someone would ask about Sylvan, I'd tell them it would be the greatest move that they can make.
Reviewed Sept. 1, 2018
We're only using Sylvan Learning for the summer so that my daughter wouldn't fall behind. The only thing that was disappointing with Sylvan was when they tested my daughter's reading and math. We discussed that we were gonna do half of the time in reading and half of it in math. But then, I found out, after it was all done, that they only did reading so I felt like I wasn't heard. Still, reading was more of our concern even though my daughter was farther behind in math as well. I wanted my daughter to stay in the habit of being in school and doing work, so I guess it still works out that way. Also, Sylvan Learning is expensive, but I can't put a price on my kid's education. The tutor focused on reading for my child and Sylvan did as expected for what we needed it for.
Reviewed Aug. 31, 2018
Sylvan has a defined program and it seems to connect to the school curriculum. They also have grade-appropriate competency testing. I had used other tutors and thought that Sylvan was better. My child's tutor focuses on math and science subject areas and although her grades haven't quite yet improved, her engagement and ownership of her learning have improved. She's doing better and her tutor has helped her with study skills and independent learning. So, I'd definitely recommend Sylvan. Although they're expensive, they're not more than a private tutor.
Reviewed June 29, 2018
I paid 89.00 to Tocco Hills in Atlanta Ga to have my son assessed at the Hiram location near my home. The company failed to disclose that the Hiram location was permanently closed. I revived no notification and was told they would not refund my money instead I was told I could use the 89.00 at the nearest location which was 1hour and 45 min away, what a rip off. Instead I contacted Varsity Tutors, my son made the honor roll and it was all done online, Please Be Aware before spending your hard earned money!!!
Reviewed May 29, 2018
I wished I saw these reviews before I enrolled my son. We spent over $1000 and his grade point did not move at all. Most of the time they have him read. They give him homework time but why am I paying for that part?? He has Spanish homework and no one speaks Spanish. Their accounting system is all messed up. You need to keep track of all your dates and times with makeups. I even still did this and they claimed I still owed them money at their Grand Rapids Michigan location. This was just a waste of money. They give him iTune cards for coming. Why they should deduct that out of my money? A very frustrating experience.
Reviewed March 22, 2018
We signed our kid for their services and signed a contract. Contract indicated that if we are to cancel we still have to pay 25% of the fees. However they did not provide us with a schedule. Therefore we could not even send our kid to classes without a schedule. Within less than 24 hours we called and notified them that we do not want to use their services. First they claimed that we can only get 75% of our money back as indicated in the contract. Then they kept the entire $4000 we paid them and not giving back. These guys (in Metairie Louisiana) are modern time thiefs. Never sign anything with them or give them money if you dont want to lose it. Anyone has any questions contact me. I have all the documents to prove it. Taking these guys to court now.
Reviewed Jan. 30, 2018
Before coming to Sylvan my son was struggling in math. He has learned so much since he started in December. This is definitely the place for any struggles with school. We would be lost without Sylvan.
Reviewed Nov. 17, 2017
My son was doing poorly in school and I went to Sylvan. We had been before and purchased lessons on a payment plan. This time there was a great sale and she encouraged me to purchase lessons outright instead of monthly payments. The lessons were less expensive this way so I purchased quite a few. My son is caught up in school and we are moving this summer and there is not a Sylvan in our new town. I requested a refund. She told me the payment is non-refundable. I am positive this is in the fine print but considering I gave them over $2000.00 I think they should have verbalized it as well. Buyer beware!
Reviewed Nov. 9, 2017
I am a retired teacher. I looked into Sylvan as a way to supplement my retirement income. They charge around $50 per hour but only pay tutors $13/hour. Someone's making a lot of money off these kids, and it's certainly not the tutor. My advice is to ask at your child's school about private tutors and look for ads. Make sure the tutor has a college degree in your field and, if possible, certification and teaching experience. You want someone who will communicate with your child's teachers and guidance counselors. Sylvan charges a lot of money for tests that school districts do for free, and these test results should be in your child's school file. Depending on the subject, you can get a private tutor for the same or less money than you're shelling out to Sylvan.
Reviewed June 28, 2017
Sylvan provides a safe, nearly one-on-one learning environment to provide many different opportunities to truly learn a subject, learn to test better, and organize a students thoughts.
When comparing the price to other durable goods, the price for tutoring can be very prohibitive for most all families. Unfortunately financial aspect of tutoring comes at a price for quality. You are paying for a strangers knowledge and credibility, and allowing them to transfer their knowledge to your child in a way that kids can understand, internalize concepts and can relate to the subject they are learning. Remember you are paying a business to solve or mitigate a moderate to complex learning hurdle so that a child can build-off what they learned, applying it to other new skills and learning as they progress through each grade level.
Our 12 year old son does well in 6th grade, sometimes he has testing anxiety and his reading comprehension could use some help too. Having our child interact with Sylvan tutors to improve his English Language Arts (ELA) grade, and test better is making a difference. Sylvan helps him to better organize his thoughts when he reads, and gives him the mental tools to help him retain those important comprehension details that he needs to improve. Focusing on individualized teaching is what Sylvan tutors are all about.
Great tutors provide that connection to forming a strong solid framework to tackling learning challenges, and building a strong foundation to learning new subjects. Unfortunately, learning new ideas and concepts take time, persistence, positive attitude towards learning, and Money!! Our son's confidence has dramatically improved towards testing and we are seeing the results in his standardize test results, class work, and homework assignments.
It would be very unrealistic to have an expectation of your child to improve his or her grades by only spending a dozen hours or so with a Sylvan tutor. Tutoring is a process, and takes patience and time and family members words of encouragement so a child feels secure. Learning is not about memorizing an idea, or taking good notes, or simply recalling a concept, learning is about attitude and confidence of understanding the details of the subject, and Sylvan nurtures these ideas.
Our 12 year old is tutored 3 days per week, 2 hours to 3 hours each session, and we are noticing small incremental results, verified through testing and noticeable in how he talks about his learning experience. I only wish Sylvan was more affordable for most families, but running a business and staffing it with knowledgeable tutors and instructors comes at a price.
If your budget allows for weekly tutoring, Sylvan was a great choice for us, and I'm sure it would likely be a good choice for your student as well. Sylvan has met our expectations, and our 12 year old agrees with that statement, as his results are measurable and will starting 7th grade in the Fall of 2017. If you have a student who is struggling in a subject like math or reading, take time to create a budget, and buy those tutoring hours consistently, and over a longer duration of time. You and your student will be happy with the hard-work and the final results. I would recommend Sylvan to all my friends and family members whose students need help academically.
Reviewed April 18, 2017
Sylvan is such a great name in learning that you don't expect to be tricked in your paperwork, but be warned. I choose the discount rate to pay a percentage up front, to the tune of about $2500 due before the first session. Well, my teenager refused to go after about 3 weeks. I'm not physically able to MAKE my teenager go. So I went to Sylvan and asked for a pro-rated refund. HA. That is not the way it works they say. You have a strict window to get that refund and I had missed it. When I was originally completing paperwork, they told me I could get a refund at a pro-rated amount, but when we decided to quit and I asked for it, they shoved paperwork in my face and said I had missed the refund window. So now I'm out $2,000. Beware... read everything... they only tell you half the truth. This was at the Overland Park, KS location. My teenager got ZERO out of this "learning" experience and I lost a lot of money.
Reviewed April 10, 2017
When I inquired online I received a phone call right away so I decided to go there and check out the place and brought a coupon with me. As soon I showed the coupon she said the manager would call me so I can pay with the discount for the class but I never received the phone call back. I even emailed them again and nothing. Coupon expires in 5 days and I have been waiting for a week trying to make an appointment. Anyways I was even going to sign her up for camp but they told me that they don't have a class formed yet. I find strange because they are taking reservations online. I am no longer interested on that place! Bad experience from the start.
Reviewed April 8, 2017
Sylvan tutoring seems expensive. It is not as expensive as college with no scholarship. I don't endorse companies ever, but really the difference is amazing. In one year Noelle has gone from needing to spend recess in an extra tutoring class - to being the top of her class. So worth it.
Reviewed Jan. 16, 2017
I sent my kid there for an year after trying with other places like Huntington and Mathnasium. Sylvan has no comparison, highly accurate and result oriented programs. Their Math and Reading/Writing are way better than Huntington (paper based) and Mathnasium is cheap and their teachers are not certified. My kid improved by two grades and their test results and tracking is so accurate. They talk to my child school teacher - Awesome! Five star rating.
Reviewed Nov. 11, 2016
My 7 year old son was taken to Sylvan under the impression he was going to play games and win prizes. He was evaluated on a Saturday and signed up on Monday. I am a single Mother and cannot get Sylvan to call me back or email me regarding how this could happen.
Reviewed Nov. 3, 2016
I agree with someone who wrote that if I could give them zero star, I would. They after money only. Child doesn't benefit anything. Center I went to was in Overland Park. 9165 W 133rd St Overland Park, Kansas 66213. Worst place ever. Staff are careless, don't respond to emails. Tutors just want to get the kids done. Don't challenge them. Owner doesn't care about quality of tutoring. Complete waste of time and money.
Reviewed Oct. 7, 2016
They are scammers. My child did not get proper tutoring. They just wanted money. I took a loan out for my child. He did not attend long because he was not learning anything from them. I took him out and they would not send the rest of the money to the loan provider. Please stay very far from this company!!! They overcharge for the services. Again please stay away!
Reviewed Sept. 27, 2016
If I can give a zero star, I would. They are scammer. My wife enrolled my daughter during the summer this year. I did not like prepaid policy but they kept saying we can cancel the program anytime. After summer, we decide to withdrawal from their program because my daughter was too busy and many other things going on. So we called and set up the meeting to cancel it. At the day of meeting, owner refused to refund the money because we are under their summer program which is nonrefundable. She showed copy of brochures which we never saw. My wife said she never saw this one and owner just said "TOO BAD." Is this kidding? I don't know what to do. Should I fight for this?
Reviewed July 29, 2016
We eagerly signed our son up for individual tutoring after very clearly explaining that we have tried group tutoring before with no success. Our son attended his first session then let us know he was distracted by the other kids in the room. I then inquired about the possibility of he and the teacher working somewhere isolated. The director said that would be a possibility with a fee increase for one on one tutoring. I thought he was already supposed to be getting one on one tutoring? No, the director failed to mention my son would be working in a group. Surprise. Now I'm out $145 which they refuse to refund any part of. Disappointing educators can be deceitful. Most disheartening is the fact that the supervisor used the compare tactic by saying other students do just fine in the group setting. Sad.
Reviewed June 5, 2016
This company seems more interested in making money than in tutoring kids. They are aggressive and even rude - promise the moon when you sign up and then after you have paid it is a different story. Also their assessment test for the kids seems absolutely useless. I really do not recommend this place at all.
Reviewed May 20, 2016
Go somewhere else. A waste of $800, time and gas. My child had to help the instructor with the calculus which is on the new SAT. This is for kids who are way behind when it comes to taking the SAT. They are not prepared to tutor good students who are looking to excel and get better SAT scores. Sad. When we asked for a prorated refund, they got really mad and did not give us the correct refund... in their favor of course.
Reviewed May 5, 2016
It is the worst play I have ever been to. They don't teach anything, but play on iPad and it is not one to one. It is one to three, and most of the time you are waiting for the teacher to check your answers. It is just a waste of money.
Reviewed April 18, 2016
This place is the biggest RIP OFF... Get an educator to tutor your children because you will be misled by these people and your kid will end up learning nothing not to mention the high cost you will incur. I didn't do my homework on this place. Now I'm paying a very expensive price for it. I now have an educator she meets with twice a week and see huge results from it. Forgot to mention she was sent home several times with the wrong answers from Sylvan math tutors.
Reviewed Feb. 3, 2016
After a ton of promises and thousands of dollars to help our son get prepared for middle school, Math and Reading, along with organization skills. He walked away with zero advancement and zero organization skills. First report card and he was failing both Math and Literacy, and all his teachers reported poor organization skills. They were not at all concerned when I reported this to Sylvan. Just wanted me to sign him up for more hours and spend thousands more. No thank you.
Reviewed Jan. 25, 2016
I wish I had been more diligent in selecting a tutoring source for my niece. I had my niece evaluated in August 2015 to see how far she was behind in reading and math. I thought the assessment showed an accurate report of where she stood. I signed my niece up for 60 hours @ $50 per hour, four hours per week with two hours in each subject. I was given all types of promises of what the program could do for my niece including one on one tutoring and homework help. Not only did she not receive one on one tutoring, but she received no help with her homework. When she would ask for assistance with her homework, she was told she could figure it out for herself.
If she could figure it out for herself, she would not be asking for help. After 40 hours of tutoring, I determined she was not getting the help she needed and had not improved in either subject. I submitted a written withdrawal notice which included the amount of the refund that should be credited to my account. After 30 days, I called Sylvan Learning Center regarding the refund and was told it would take 60 to 90 days to receive the refund. I find this to be unacceptable. You can charge my account for $3,000 in thirty seconds, but it takes you 90 days to refund my credit. Not only was my niece short-changed, but I have a feeling it is going to be a challenge to receive my refund.
Reviewed Jan. 18, 2016
I took my 7-year-old son to the Sylvan in La Mesa. I prepaid for 200 hours / $99. When we had our first session I walked in the Sylvan center and found my child playing games on their TV that they said was for "learning." He was playing GTA V and Sylvan put him in the strip club. I turned off the tv and ordered Sylvan to give me a complete refund. They said no because my son liked the strip club.
Reviewed Jan. 5, 2016
I paid 2500 dollars to send my 6 year old twins to sylvan. The time was split between them, 25 hours a piece. We were assured one on one training. This is a lie. Its up to 3 children at a time, on a laptop a lot of the time! I have one son more behind than the other. After his sessions were complete, my son still can't even Recognize the letters in the alphabet and he's halfway through the first grade! When we confronted sylvan with this problem they tried to name the few letters he did know, which he already knew and was Adamant That we pay more to continue sessions! I could go on an on. Bottom line, don't send your kids to sylvan and pay high prices to get your kids help. They teach your kids nothing and guarantee nothing! This was at the sylvan in tulsa oklahoma, on memorial!
Reviewed Aug. 17, 2015
I enrolled my son in the SAT prep program in the spring after taking his PSAT. After completing the course he took his first SAT test and did horrible. Thinking this had something to do with nerves I had him retake the test a few weeks later yet there was no improvement! I am not sure what my $1000 paid for! I contacted the center and they offered no explanation. Seeing as how no one contacted me throughout the course saying he needed more help in any area I assumed he was right on track! The one answer of their definition of help was to go online and take the practice test! Don't waste your money. Look for another center!
Reviewed July 9, 2015
I enrolled my daughter in Sylvan Learning center hoping they could help her with her math. Tutoring is very expensive but education is very important to me. Meanwhile, my daughter kept a steady "c" average until a month after enrollment her grade dropped to a "D". I panicked because her grades were getting worse. The last session was the final session. I asked my daughter how was her session she said it was fine the tutor kept having brain freeze and couldn't help me with 2/5 questions she had. I withdrew her and enrolled her in another program. Now I have a outstanding bill. I shouldn't have to pay.
Reviewed June 25, 2015
Sign my son for 68 hrs/$50 per class. Took 52 hrs of 68 hr with no improvement. I cancel the remaining 16 hrs and requested a refund that was 5 months ago. Never receive it!
Reviewed June 16, 2015
Love Sylvan! It has been nothing but a positive experience for my son. He loves going and it has been such a positive addition to his learning! Very friendly and positive environment for my son and myself!
Reviewed May 15, 2015
My 10th grader went from public to private school this year. Private schools can be a nightmare with any type of disability and my son has VI/HI issues. Geometry showed signs of trouble right from the start of school and when he missed 3 weeks of school and by Oct he was failing. We contacted Sylvan, Kalamazoo, MI, office and my son was evaluated. My son learned best from one tutor/teacher and so we made every effort to make sure he stayed with her.
I purchased 100 hours and we cleared our schedule and arranged w/ school to have him leave early 3 days/wk to attend Sylvan as well as Sat until grades improved. All quizzes/tests/homework was completed at Sylvan and with this close monitoring it was discovered he had a reading comprehension issue on tests. Sylvan and I began to readjust his sessions so he could begin getting testing skills training as well. I was DETERMINED to make this work! Is it costly? Yes. Was it worth it? Yes.
Reviewed April 30, 2015
I tutored with Sylvan at Kahala Mall. They rely on iPads for teaching. The various lessons had numerous errors, some grammatical and some were just hugely incorrect. Example: they claimed that the word 'Dusk' meant sunrise. I was stunned, I refused to play along with this and told the student it means evening, before sunset. I brought several of these program errors to the attention of staff, who did absolutely nothing. I found a real dumb error in a math word problem. I asked the student to show it to our so-called math wizard, and he failed to detect it. There is no substitute for textbook reading. The development of the lessons is not accurate in many cases. Children are being told that they need to come back, at a huge cost to parents. Their "transition" time is bizarre. I found this location to be somewhat uncomfortable. I lost my part-time position, by bringing these things to the attention of the franchise owners.
Reviewed March 1, 2015
We spent $12,000 at Sylvan for our grandson. He had learning issues and this place made guarantees that never happened. He to this day has trouble with math. It seems he was one of those children who were left behind. He is 21 now and is lost when it comes to math. It is a shame that this can happen. He is a great kid, who will struggle for a lifetime because the system let him down.
Reviewed Feb. 21, 2015
We had a very poor and quite disturbing experience with the Lake Mary, FL Sylvan Learning Center. The director, Dr. **, was very pushy and we should have trusted out initial instincts of him being dishonest. We have so many concerns and complaints and really don't know where to start. In summation, we were lied to in regards to every aspect of the program:
1. Individual tutoring: Our children were given a tablet and received minimal, if any, help by an instructor. I didn't believe my children at first until I stayed and observed from the hallway.
2. The director slandered local schools, especially Lake Mary Prep School which dissuaded us from going there.
3. Scare tactics: We initially started just for summer tutoring, wanting our children to have an easy transition into the next school year. The director quickly approached us and said the children would need at least 4 hours of weekly tutoring if they didn't want to fail their upcoming grade. We explained our concern over our long commute to the center. Dr. ** suggested we cancel all of the children's extra-curricular activities and come to his center daily after school (an hour commute for us). We actually did this but it became too much. We would get home after 7 pm and would then have to start on homework and dinner. I explained my concerns to him and he said that I obviously do not have my priorities in order. He suggested that the center would also do the homework with the children to help with time...they didn't. My 7 year old would have to do her homework alone and would get 1/3 of it done. When I once again approached him, he said, "Well, we don't really want to waste our time with homework. You can do it for them!"
4. Cancellation of our program: I informed Dr. ** that we couldn't do this anymore and he became very verbal, started ranting, and acted quite unstable. I trusted my children with this type of person? He continued to charge our credit card (without our knowledge) for 2 more months for 8 hours of weekly tutoring! When we approached him, he said, "Well, I need a written cancellations." When I had given him my verbal cancellation, he had never mentioned the need for a written cancellation.
Reviewed Feb. 17, 2015
My wife took our 10 year old daughter to the Staten Island Location for a 50 dollar evaluation. While she was taking the test a representative named Rich insisted on getting a five thousand dollar line of credit from her besides the 240 dollars a month it would cost. She said the pressure was unreal. She ran out of the location and came to my car hysterically crying! I went inside and took our daughter out.
Reviewed Feb. 3, 2015
My husband and I met with a Center Director, reviewed my daughter's assessment and scheduled tutoring sessions. We specifically asked about certifications and criminal background checks. She said all were certified and background checks clear. We were shocked to see all FOUR of her mugshots on the internet. Within the past 5 years (most recently in September of 2013), she has been arrested for charges which include: DUI, driving with a revoked/suspended license, expired tags, driving without insurance, knowingly driving with suspended registration, deposit account fraud, and failure to appear in court.
I am sorely disappointed at my experience and just want others to be aware that it is possible for people to misrepresent themselves behind the facade of what consumers believe is a trustworthy name. A professional's conduct within their personal life should be strongly considered if they are engaging in any interaction with children.
Reviewed Jan. 28, 2015
Well we spent about 10 thousand $ for 130 hours or so. They failed to teach my daughter BASIC math skills, which at the end of completion they wanted me to pay more to keep sending her, but the first 10 grand wasn’t enough. I confronted them and they said on various occasions about her not knowing BASIC math skills. They still didn’t teach her. Our final meeting (raised her voice) they said it’s all her fault and I wasn’t allowed to get money back.
Oh and the online parent sheets that we were suppose to have access to print, etc, that was a joke too and the instructor agreed it was not available because the web site wasn’t completed OR SOMETHING. Or they were not printable, etc. so they were not accessible. So she did what I should have done that wouldn’t have costed 10 grand and google activity sheets, print them up and handed them to me. They are a waste of hard earned money and a private tutor is indeed the way to go. If I wanted to have her fail I would have tried myself to teach her (sad) right but come on.
Reviewed Jan. 14, 2015
Paid too much money for what is was worth and still paying. No results and my child was still retained. Sylvan failed to tutor the subject matter in school. No communication with the level of books my child should have read, and often wondered if anything was taught when my child attended Sylvan class. Sometimes I felt it was just like an overpaid daycare. Would not recommend this place. Better off teaching your kid at home than the Sylvan hype.
Reviewed Nov. 12, 2014
I am truly shocked at some of these stories!!! I personally can't speak to the money aspect, except I knew it was expensive for parents, while the tutors made a fraction of that amount. I felt I had extensive and good preparation. It was explained why students needed a certain amount of time to show progress, and how the initial testing gives a good look at the skills from k on that were not up to par...their plan is written from that. If your 8th grader shows having trouble understanding vowel patterns, or simple comprehension, the material would definitely be at a lower level but it was NEVER made to appear babish or shameful. The skill is taught until the student can show 3 scores of 100% IN A ROW - it was effective. They then would move on to the next noted impediment.
As a new teacher, they phased me in b/c it IS very overwhelming and a total learning process on how to juggle up to 3 kids with separate notebook "prescriptions" at once. I was never alone with 3 until I felt ready. My complaints were at my second center in NC. I made clear I had training and experience, but preferred lower elementary kids b/c that was my degree. I was always paired with high school kids that I'm certain knew more than I did...I was thrown 2 reading kids and a math student and I was so overwhelmed, and I had done this in Indiana for 3 years! Totally different experience. I shared my concerns with the "director" and quit...I actually believed in Sylvan and was always given the same kids, etc. I had a totally awful experience after that and was shocked they just allowed any teacher to sit and "teach" things they were never certified for....it didn't seem to matter. So sad!! I would be furious too if I lost that much money just b/c the center had zero clue how to operate correctly. From the comments, obviously many don't!
I must have been very fortunate for my first job with Sylvan, and understood and believed it worked if done correctly....student/teacher bonding is HUGE and rarely were our students different. This is sad and wrong b/c I have used the techniques I've learned there, and there is a reason behind what is taught and sometimes the duration....but they need to hire someone and fix a lot of issues! Parent/teacher talk is never done...it's with the director, who is only looking at their book of work and scores. This could be an awesome place if it were run correctly!!
Reviewed Sept. 29, 2014
I used to feel bad that I was let go from Sylvan, but now I don't. I was expected, every day, to come in and find out which 6-12 kids I had. At that point, I had about 30-45 minutes or less to get around all the teaching materials that they would need. Now, mind you, this is 3 kids at a time, all doing something different (ex. 7th grade math, 2nd grade math, 4th grade reading). This meant that my lesson planning essentially was about 10 minutes per kid. You use their tools (manipulatives, work books, wrap-ups, etc.) to prepare for these kids. Not knowing most of the kids that well, because you never have the same ones every hour or every day, I would prepare a decent amount and some would barely get through the first activity, and needed tons of help, while others flew through three assignments at a time.
No child was ever allowed to have down time of any kind, but yet you were supposed to be working with all three at different levels and different subjects. This was a job I had shortly after graduating college. Now as a REAL teacher, I can see that the goals and strategies used here are a joke and work for very few kids. It can only be truly effective if you have time to develop connecting activities with these kids, not random, barely-able-to-plan activities. I would never recommend Sylvan to anyone. Not because they let me go, but because I know how much those parents spend, I know how little we made, and I know that they were raking in the dough for a program that doesn't work for the average struggling student.
Reviewed Aug. 31, 2014
I just read some of the latest experience reviews. Most of you had to prepay for their learning service. I tried it for a short period of time for my grade 7 then cancelled it. It cost around $500 for my kid. Then, I went to another franchise one with a "K" for the first letter of its name. No better than what I had experienced at Sylvan. We'll never be superficial again. We should learn a lesson now; brand doesn't necessary tell what's under it, especially those franchise ones.
Reviewed Aug. 28, 2014
Over the past month I have been traveling twice a week (approx. 75 mi/trip) to get tutoring services in reading for my grandson, a second grader. After the initial assessment the counselor identified his weaknesses and assured me that Sylvan could help. So far this has not happened. There has been little or no communication from the instructor about his plans for improvements. Every visit, the student is with a new and different instructor, who has no knowledge about him or his performance. It appears that he can spend the hour doing whatever, math, reading, etc. Presently I have ended my services with Sylvan. The director did not ask why, but informed me that I had to pay for the next 30 days. It is a total waste of my time and resources to continue this relationship.
Reviewed Aug. 22, 2014
My son started going to SYLVAN learning centre in Mississauga, ON. It was a prepaid ($6500) program. I bought a block of hours. My son used up some hours and some he missed due to snow and sick days. Due to circumstances I asked for a refund. They pro-rated with a different hourly rate and did not consider snow and sick days. I was expecting to see a cheque for $2200, I was shocked to see only $195. I called to complain and was told that's the policy. I am a single mom and this kind of unfair policies hurting me so much. Can anyone suggest me what to do? I have contacted the Business Bureau.
Reviewed Aug. 19, 2014
On Dec. 31, 2013, the Eugene Sylvan closed without notice... after I had prepaid over $4,000.00 for my daughter's tutoring. They were running a "special". Jill Nolan, the owner, will not return my calls nor give me an exact accounting nor my records. I have emailed corporate Sylvan for 8 months but all I get is a canned email response - they say they are not responsible. They won't even send me exact accounting. Sylvan took my daughter's education monies.
Sylvan Learning Company Information
- Company Name:
- Sylvan Learning
- Year Founded:
- 1979
- Country:
- United States
- Website:
- www.sylvanlearning.com
