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Sylvan Learning Reviews

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About Sylvan Learning

Sylvan Learning offers individualized in-person or online educational support to children and their families. Most of its students receive a combination of tutoring, homework assistance and help with college prep and study skills.

Visit www.sylvanlearning.com

Sylvan Learning Reviews

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    Page 10 Reviews 1130 - 1280
    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Jan. 29, 2021

    It was very quick contact from the time I put in the inquiry on the website until I got a call. And then, they had the intake scheduled for him within two days of that call. We were concerned in the middle of a pandemic what tutoring would look like. My son was struggling in school because school was virtual and he does much better face-to-face. Sylvan was able to accommodate some face-to-face tutoring for him, which seemed to be helpful. He connected well with his tutor and did really well. He was failing Precalculus so it focused specifically on that Precalculus course - understanding the content better and testing skills. I would definitely recommend Sylvan Learning. Everything went very smoothly, and my son and I felt comfortable. It was a great experience. I would tell that to others as well.

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    Staff

    Reviewed Jan. 28, 2021

    My husband's son used Sylvan when he was a kid, and he had a huge improvement. We decided to go with Sylvan again. Everything is going great. My son is doing reading with them. He is showing quite a bit of improvement. Before Sylvan, he would fight me on even attempting to read anything, even just directions for his homework because he struggled with a lot of the sounds. He wasn't comprehending different things that go with the sounds of letters, whether they're by themselves or put with other letters. Sylvan has changed his whole mindset on that. He's taking the time to try a lot more than he used to.

    We've never had an issue with the tutors. We don't communicate a lot. My son has mental health issues, so he gets frustrated and angry easily, then he will have negative self-talk. My biggest praise with Sylvan is the way they've handled him. There have been times where he has had meltdowns in the session, and they have been so patient and understanding, taking the time to make sure that he can work through it with or without them, whatever works for him in that moment. Then they make sure to communicate to me that it had happened and how they went about it and how they got him back on track. That's the big thing that I like. He's dealt with people from school who don't give him that patience and understanding to help him work through it. The people at Sylvan are absolutely amazing.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 1, 2021

    During the time we spent at Sylvan, the company was unorganized and unprofessional. We had to stop using Sylvan due to the pandemic but prior to that the company changed center directors three times, then late in 2019 changed owners. The owner did not have a clue what he was doing and when the pandemic hit, I told him we would no longer be attending but I was still getting charged for sessions we did not use. When I did go visit the owner, he had children running around without masks, this was in August/September timeframe when pandemic had reached one of its peaks. I asked him for documentation of charges and when he showed me my file, he had written us down for sessions we did not attend. He said he would have to get back with me; never did.

    I then called the credit company to dispute charges and they took his side. I again disputed the sessions and received an email from LendingClub Patient Solutions who had no clue what they were doing and said I needed to speak with the owner. I made a call to the center and the man, the owner will not call me back. Do not use this center - they just want your money. The center we attended was the one on Bandera in San Antonio, Texas.

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    Sylvan Learning
    Response from Sylvan Learning

    Hello Bella - Thank you for getting in touch about this. We're sorry to hear you had this experience with us! We'd like to try and help, so we've sent you a message with more details about how to get in touch with our Support Team. Again, thanks for letting us know about your experience!

    Verified purchase
    Staff

    Reviewed Dec. 19, 2020

    The tutor was wonderful and understanding. I love Sylvan and my experience has been great. I would recommend it.

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    Verified purchase
    Staff

    Reviewed Dec. 12, 2020

    Sylvan Learning definitely helped my son. He was struggling in geometry. He's doing really good now. Even in his final, he had a 41 in that class, and he's brought it up all the way to an 80. If he needs to go back, I will be sending him back. They did an awesome job. I've already told my sister about them. Her son has dyslexia and has been struggling. To anybody who struggles, I would recommend it 100%.

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    PriceStaff

    Reviewed Dec. 11, 2020

    My daughter really enjoyed her experience at Sylvan. She was excited to go. Their one-on-one process with the child is really amazing. We’re really thankful for it. They’re very knowledgeable and skilled with what they do and we, as parents, notice that. Also, it's not overly expensive and the staff was amazing from the start to the end. They focused on every subject with our daughter and she's had all As and a B minus in the subject areas. It saved her confidence. If we ever run into another problem, she's going right back there and she's okay with that.

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    Verified purchase

    Reviewed Dec. 10, 2020

    My son enjoys the learning experience with Sylvan. So far, so good. We focus pretty much on comprehension and we're still working on it. The facilitators have been great and we've had a great experience. I always thought that Sylvan was the best. If you need it, you should use it.

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    Verified purchase

    Reviewed Dec. 9, 2020

    Everything was good with our experience at Sylvan Learning. We were mainly focusing on reading, writing and spelling. They made huge progress and they increased their testing scores. They both were able to gain what they needed to keep up with classes. I've referred a few people to Sylvan Learning. It was great.

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    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 8, 2020

    I was on the fence between Sylvan and Varsity Tutors. Patricia, the one in charge of the Kirkland Sylvan that we go to, called me at the last minute, and told me that the curriculum that Sylvan offers aligns with the school district that my child is in. So, that sealed the deal. Patricia has put in so much effort. She remembers these little things about my daughter such as exactly where my daughter is at and what she's learning. I don't know how you keep that straight with so many kids but she does an incredible job. My daughter is in second grade and she was one whole grade level behind. Now, she has caught up to first grade. She has only done 23 hours and she's possibly moving forward to some second-grade skills. We're so grateful. We referred a friend and so, we got hours added to our account. Then, our friend referred two friends. So, it's a great system.

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    Sales & MarketingStaff

    Reviewed Dec. 7, 2020

    Sylvan was the one that was most familiar to me that I had seen advertising. They could do that online so it was something that we could do. The tutor focused on reading and my child’s experience has been good. They have weekly tutoring sessions and he's been doing this about a month. They helped him improve by going back and teaching him what he had missed maybe in an earlier grade to try to get him back up to grade level. We’ve been very pleased with Sylvan. It's a good option for him to get tutoring when I'm not able to help him since I'm not a teacher and we don't have other options available in a small town. The online tutoring has been great.

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    Verified purchase

    Reviewed Dec. 6, 2020

    My baby didn’t wanna learn anything at all. She lost it completely and all of a sudden, she likes it again. She can read better now and if we’re driving, she notices words, which is something she wasn’t doing at all. I’m excited that she’s back happy about learning. Sometimes, it doesn’t have anything to do with tutoring. They also try to make the kids safe always. Sylvan is good with the kids. I love it. I’m glad my grandmother and my mother told me to go to Sylvan.

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    Staff

    Reviewed Dec. 5, 2020

    We were trying to get our son's reading level up ‘cause he was supposed to be in second-grade reading and he came in at kindergarten. Working through Sylvan, he's up to first-grade and he's getting a lot better. One of his tutors’ name was Jamie. He worked with her all summer long. During COVID, on the computer, my son's tutor worked with the school as well. The school allowed us to let the tutor also see what he was working on during school to mix it in as well. That way, they helped him with his schoolwork. It wasn't just strictly their program. Sylvan has been really working with us and I have no complaints.

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    Staff

    Reviewed Dec. 4, 2020

    A few years ago, we used Mathnasium but now my granddaughter is enrolled with Sylvan and she's pretty impressed with it. She's using them for English and Math, and the lessons have really improved her confidence more than anything else. She realized she wasn't quite as stupid as she thought she was and that’s very important. She also really raved about how everybody there seem to make her feel real comfortable and helpful. All in all, the experience has been a lot better than what school has been.

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    Staff

    Reviewed Dec. 3, 2020

    We've had private tutors, then we started putting back our daughter into Sylvan because her private tutor had to move away. She has been through a lot this year with the learning curves and Google Class. But the last time we put her in Sylvan, she kind of got ignored and I was a little frustrated with that. We were spending $25 on a tutor there and we felt that we were paying $25 for a babysitter. So, we went down to just one subject. She has gotten a lot of help and the math tutor there has been very good in keeping up with my daughter. The math tutor is wonderful and we haven't had to worry about getting questions answered. She has a lot of positivity with that and it helped bring our daughter's grace back up.

    But as far as the others, we felt that we weren't getting a whole lot from them, so we pulled her from those. Also, she had psoriasis of the scalp and a lot of it was due to the fact of the stress that was related to schooling. And at this point, we're trying to get some bearings as to what to do. I've reached out to counselors at the school and to counselors outside the school. It's been a very trying year for my daughter and I know she has the mind to do what she can do. But going from middle school to high school in itself was a major undertaking.

    Then, the pandemic happened, which did not help the matter, and we had taken every aspect of anything that we could do to try to help her to focus. A lot of that focus is gone now and we’re not sure what to do in this situation. We've done everything we know to do and every shout to everybody I can think of to try to see if we could get an extension so that she could get caught up on her work. Especially with going from middle school with four subjects, now to an eight-subject in high school, it's been overwhelming. So, she hit the breach and when she did, her functionality is kind of down, where I wish it wasn't.

    But overall, Sylvan has been a great tool for my daughter in times past. This, being a pandemic year, has been very trying on my nerves, as well as my daughter's. And a lot of it also had to do with the fact that the social distancing has made it more challenging for the tutor to become on her game. But the lady that sits out front at Sylvan is very good with her personal skills and with the human relations. It’s awesome and out-of-sight. It couldn't be touched with anybody else and I wouldn't recommend anyone else, besides her, to be sitting out front.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Dec. 2, 2020

    I wanted more strategies for learning for my son and I didn't want specific subjects. I just wanted him to learn how to learn, so I didn't go to anything necessarily called tutoring and instead went with Sylvan Learning. So far, my son is has learned how to take better notes and to organize his studying. I don't know that his grades are all that much better, but at least I did what I could to help him. I'm very confused about the structure though. It's supposed to improve his study habits and test-taking, which was what I paid for. But overall, I'm satisfied with them.

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    Sylvan Learning
    Response from Sylvan Learning

    Hi Christie,

    We're sorry to hear about any confusion. We are sending you a direct message now so we can answer any questions you might have!

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    Staff

    Reviewed Dec. 1, 2020

    Sylvan has helped my child stay on grade level with math and be more comfortable with it. You should try them.

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    Verified purchase

    Reviewed Nov. 30, 2020

    My daughter has severe dyslexia and she goes to Sylvan Learning Centers for reading. She still really struggles with reading but I have noticed a huge difference in her confidence and her ability to try new words. She has been reading signs and shirts. She is enjoying learning and Sylvan has been a wonderful environment for her. I recommend Sylvan and with them, we've seen improvements with our daughter in a short amount of time. I homeschool my children and I have been battling this reading beast for the past four years. I've loved seeing her growth with Sylvan. It has been a wonderful environment for her.

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    PriceStaff

    Reviewed Nov. 29, 2020

    Even though Sylvan Learning Centers is really expensive and it's really hard, I see that my son has marked improvement since he has been going there. He's more focused and he has been doing better with his grades. Right now, he's doing Math and Reading. He has a new zeal for school that he didn't have in the past. He has learned his times table. He is excited and confident. Sylvan's staff has been warm, gentle, friendly and encouraging. Other people try to put the attention deficit label on him. He can't do this, he can't do that and I just don't believe in that. I believe my child can do anything anybody else can do and he's really showing it here. We've had a very good experience with this company. I'm pleased with the overall result.

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    PricePunctuality & SpeedRates

    Reviewed Nov. 28, 2020

    My son enjoys going to Sylvan and the tutors that he's working with. His Math teacher says that she has seen him be more engaged in class since he has been in Sylvan. Also, I appreciate that they adapt. We had laid out a plan originally and my son was not getting through some stuff as quickly as we expected. They adjusted his plan. My son feels more confident and he is learning. The one drawback would be the price but with that aside, we've had a great experience so far. The director that we've been working with has been wonderful. We've already had our first conference with her and had a couple of concerns with some interactions that my son had with other kids. She took everything very seriously and she was able to address my concerns.

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    Verified purchase
    Staff

    Reviewed Nov. 27, 2020

    I was looking for some kind of tutoring and the reviews of Sylvan were better. So I ended up going with them. I like their staff My son is doing better in Reading and it has been only a month so far. The learning experience has been good. My son is really excited every day that he has to go. If a friend or family member can afford it, it's good for their kids and I will definitely recommend it.

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    TechPunctuality & SpeedBilling

    Reviewed Nov. 26, 2020

    Sylvan has small groups, but there are even smaller groups right now and that's working very well for our daughter. We have our daughter going in person two days a week. And when she was there in under two weeks. She's there for Reading. We saw an instant increase in her confidence and her reading ability. So we were very satisfied with the program.

    We had one minor incident. There was one day where she came home and it was the first time ever where she wasn't happy and she didn't seem herself. They noticed it as well and the tutor had reached out to us right away to let us know. It ended up that particular day, she did a lesson with another child on the bill. So, I just hoped to get it worked out for her. We just flexed our schedule a little bit so that same thing didn't occur again. And today is our first day trying a new schedule. They communicate very well and they’ve been very in tune with how she's behaving and feeling when she's there.

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    Staff

    Reviewed Nov. 25, 2020

    Hunter has been doing very well there at Sylvan. There are a couple of women that work there that are excellent with him. They go above and beyond and know how to navigate through his laptop from school. They really sit down with Hunter, and they go through his stuff with him. They take a lot of time and they write things down. They even write things down for me what he has done. I talked to some people and they said Sylvan was really good, so I went with them.

    We had an incident where somebody new was working and my son took his laptop in there to help with his writing assignment 'cause he was having writing issues. Hunter has a high spectrum autism and it's one of the issues that we're working on. When we picked him up and told me immediately, as soon as he opened the door that the guy was online with somebody else, and him and a six-year-old were there, and he asked the guy to help him three times. Then the guy took his Chromebook and couldn't find his homework and he was really upset.

    I brought Hunter's Chromebook home and I looked on Schoology and his homework was right there. My boyfriend went in and spoke with the lady and she said she would make that up. I'm still going to stay there with Sylvan because the women that in there have really worked with my son and he needs the help. I helped him through some of his homework. But I need that extra help for my son because there are some things that I can't even do for him. My experience as far as before this incident has been very well but I understand that things happen. Hunter was having issues with his comprehension and doing reports but now, he actually gets more involved in his reports. I would recommend Sylvan.

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    Staff

    Reviewed Nov. 19, 2020

    When my nephew was younger, he went to Sylvan and my brother was very pleased with that. Now, my daughter is using Sylvan for the ACT exam. Her tutor helped her improve with everything overall especially with her knowledge and her confidence. After each day that she was there, the facilitators would come out and explain everything that has happened. I was very pleased and satisfied with Sylvan.

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    RatesTransparency

    Reviewed Nov. 15, 2020

    One of our sons used Sylvia Learning Centers a while back. I also heard good things about it for a few years and I knew that they were a company that you could count on. I have two children there right now. One is in math and the other is in reading. They've gone up, in their grade level, with their rating on their test. So, they're comprehending the stuff now and feeling confident. The girls are happy. Aside from that, I have a monthly meeting with Sylvia Learning Centers to go over where my kids are at and if I have any questions, they keep me updated on what's going on. I am very pleased and they're doing exactly what I was hoping they would do. My baby loves the coins and the point systems, too. My other daughter thinks it's cool. She saves them and gives them mainly to her little sister.

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    Staff

    Reviewed Nov. 14, 2020

    I was looking around for different tutoring options, and Sylvan Learning looked like it was the best one. The tutor focused on reading and math for a couple of months and my daughter has gone back up to grade level in one area and a couple of levels in the other. She's been doing it all virtually and she's enjoyed it so far. Outside of the tutoring aspect, Sylvan Learning has been very helpful with school as well. She's doing all virtual school too, so she's got her own little learning area that she goes to to do it every evening.

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    Staff

    Reviewed Nov. 13, 2020

    Two of my nephews went to a Sylvan program and were successful. I also shopped around and looked at the way the other programs were structured. I trust the facilitators and I believe that they're extremely competent and effective. My nephew came to Sylvan three to four grades below grade level. When we identified the specific areas that he needed help in, they then focused on those areas and provided online and in-person instruction to assist him. The mastery test also helped to have him gain confidence, and he now knows this area at a level that others who are at that grade would know it, or more.

    I would highly recommend Sylvan and encourage any parent or any of my friends and their children to at least give it a try. I've already brought two additional children to Sylvan and with a possible third. One of my friends' daughter is above grade level, but she's getting ready to go to private school. I told my friend about Sylvan and now she's at the Sylvan where my nephew attends. I also have another friend who has a son who was below grade level and Sylvan is helping him to catch up. His teachers are reporting that he's doing much better.

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    Staff

    Reviewed Nov. 12, 2020

    I've used Sylvan Learning several times before when my kids were younger and it helped a lot. Within a month, both of their grades jumped way up. They work with my youngest on his reading and math area. We had thought he might have to go to a 504 Plan or something along those lines because we weren't sure what was going on but as soon as I took him to Sylvan, all his grades and every class shot up within a month or two. Then, when he was in the fourth grade, that was the first year that he managed to not just pass the STAR test, but master it. That was the breakthrough. Up until then, every time he would take any kind of standardized test, he was failing.

    With my oldest, who's a junior in high school, they're focusing on college courses that he's taking and his advanced classes. He's doing mostly online this year so he needs a lot of like extra help with that. But he hasn’t had significant success with his college courses as far as the grades going up, maybe because it's college courses. I'm a little concerned because now he's down to four weeks before the final grade for the end of the semester. But I am totally confident in Sylvan.

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    Staff

    Reviewed Nov. 11, 2020

    Sylvan is better than a different tutoring option I've used before and my child told me that he likes it a lot. They're helping my son so I'm happy. The tutor focused on reading with my child and it has only been a month but I've seen an improvement. I have talked to a few of my friends and I would recommend Sylvan. Everybody is nice and friendly, and they're very knowledgeable on what they're doing.

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    Reviewed Nov. 10, 2020

    We were in public school and he had a tutor but now that we're in a private school, she wasn't an option anymore so we went to Sylvan. It's been wonderful. They do a lot of things to keep the students engaged, like winning this life-size llama, which I now sleep with, that he got with his point system. My son does not enjoy school and he says that he likes Sylvan. He doesn’t cry to go there, so that’s beneficial.

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    CoverageTechPunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Nov. 9, 2020

    Sylvan was specifically offered as a contractor that my employer was utilizing for the purpose of having their employees have access to student tutoring to assist with work-at-home stuff. My job essentially paid for the tutoring sessions up to a certain threshold, and then I was initially gonna cover the rest, but I didn't go past the first month. We did their homework help program because my daughter's in first grade, and she's got a bunch of things that need to be finished by the end of every day. And because I work from home until five o'clock, I'm not always free to help her concentrate on that stuff, and so I was taking her in there to drop her off. They had a list of the work she needed done. The person there would help her get all her work done. When I picked her up, her work would be finished, and so we could finish up for the day and go home.

    Their health and safety stuff is really good. Everyone gets their temperature taken before going in. However, it was not clearly stated that the parents weren't supposed to go into the building. My daughter's six and it was unnerving at first to just let her off in the parking lot and have her run into the building on her own. I went in and there weren’t any signs saying adults need to wait downstairs. I get this is their policy to minimize exposure, but I guess the way they want it to work is that you send the kids in, the kids get their temperature taken, and when they go upstairs, there's plexiglass dividers between all the workstations. I thought it could be communicated a little bit better. In the end, it worked out fine for letting her off in the parking lot, and I would walk her to the entrance.

    For us, the program wasn't that flexible and we ended up canceling or not going there anymore. We didn't have a lot of options for exactly the kind of help our daughter needed. The only thing that was available to us was the homework help. Then the availability for sessions for homework help is limited because their attendance rate is low, and so they don't have enough teachers to cover having more homework slots. I could have chosen between a morning session and an afternoon session. In the end, not enough people were participating in the morning session for them to keep it open so it was only afternoon session that was available for us.

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    Response from Sylvan Learning

    Hi Michelle,

    We understand your frustration and are so sorry you feel this way. We are sending you a direct message now so we can help resolve this!

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    Staff

    Reviewed Nov. 8, 2020

    The tutor focused on my child's Math and study skills. They seem to be able to understand my daughter's level of Math and to be able to communicate with her in the needs that she has. They give her the teaching methods that she best understands, and they don't force her to do things that she's not ready to do. So far, it helped her confidence level and understanding of the basic principles. She's enjoyed class, she's understanding the subject matter much better, and she's more comfortable in asking questions when needed. I would highly recommend Sylvan. They've always been very communicative with us and given us plenty of choices and options.

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    PricePunctuality & Speed

    Reviewed Nov. 7, 2020

    I put my daughter in Epic when we had the shutdown. The teacher told us about being able to use the remainder of the Epic funds for Sylvan and we went ahead and went that route and used up the remainder of her funds. The process was very easy. It was a little pricey but my daughter did great, so it was worth it. She has a little bit of a learning disability. So they worked with her on math. Nanette at the location is great. But now we're waiting on a transfer to the Owasso location, but nobody has gotten back to us. Her last session was October 21st and we had been waiting since then. But overall, I'm completely satisfied.

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    PriceStaff

    Reviewed Nov. 6, 2020

    My child has finished kindergarten and she's going into the first grade. But she's unable to read. Her learning experience with the tutor from Sylvan has been good. It's quite a distance to drive and now, they don't have one in Huntsville anymore. But Willow enjoyed the trip very much and the people were really nice and friendly. We have our last class tomorrow and Willow still cannot read. So the fact that she has spent $500 worth and still can't read bothers me.

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    Response from Sylvan Learning

    Hi Shirley,

    We understand your frustration and are so sorry you feel this way. We are sending you a direct message now so we can help resolve this!

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    PricePunctuality & Speed

    Reviewed Nov. 5, 2020

    My son is two grades behind in his math. So Sylvan is starting back working in two grades behind and working up with him, teaching him his math fast, and getting him where he needs to be. It's just a little bit expensive but I'm very pleased with it. My son goes there and he likes it. He comes out and he's happy. He's learning something and he's not frustrated. They really listen to you as a parent when you go in there. They assess your child. They find what their strengths and weaknesses are and they totally focus on that subject that your child needs at a level and are not pushing them. I've had other tutors that aren't worth two cents so Sylvan has been a great experience for us. I had a niece who went there maybe about 17 years ago when she was in the first grade for reading and was completely satisfied.

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    Punctuality & SpeedStaff

    Reviewed Nov. 4, 2020

    We had had a private tutor but Sylvan for us has been much better. We are happy where we are. My son is doing Math with them and his grades have improved from an F to a B. He's doing better in Math ‘cause he understands it. I would recommend Sylvan for small group learning which is where we've done well and explain how well we've done since he started. They've been really good. They've been really nice about moving schedules around and accommodating via zoom over in person due to COVID. I appreciate that as well.

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    Reviewed Nov. 3, 2020

    My kids went to Kumon first then I changed to Sylvan. Sylvan is very good. It's better than Kumon. They started in September and there is an improvement in my daughter in math and reading.

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    Staff

    Reviewed Nov. 2, 2020

    Sylvan was convenient to where I live. In just three days after my daughter started, we could tell that a burden was lifted off her and she felt kind of relieved. She's doing online school and she's the type of a math student where she either has a good teacher that she understands or she might have a good teacher but they don't teach so that she understands it.

    With Sylvan, she really liked her tutor, Michael. She got an A in class but she got straight A's so she's not used to having to struggle with some things. Michael is at least teaching her how to solve and figure things out. She has it down. He found she had forgotten a few things over the summer and some key things from a couple years ago that she would need. I was spending a couple hours every night with her and how I learned to do it was totally different than her. She didn't understand my logic. Now, they're teaching it in a different way but I could get the right answers. I'm happy with Sylvan. My daughter is a good student. She just needed some extra help and luckily, we were able to do it.

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    Reviewed Nov. 1, 2020

    Everything is good with Sylvan. My daughter is in third grade and she was going on a kindergarten level in math. Now, she's first grade. She's getting a lot better.

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    Staff

    Reviewed Oct. 31, 2020

    My child seems to like the learning experience. They spent time teaching him. The facilitators seemed to be good and Sylvan has really helped my child.

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    Reviewed Oct. 30, 2020

    In my research, I saw that Sylvan's approach to the tutoring was kind of more in line with what I was looking for. Both of my kids go for reading. The exercises that they do kind of reinforced some of the skills that they were weakened so that they feel a little bit more confident now in those areas. Reading used to be a chore, but now, because they're kind of sharpening those skills, it's becoming something that they feel better about doing. It's been great. They're very accommodating and they work with me. So far, my children have enjoyed it. It's a really good tutoring center. We are really happy with it. It costs a lot of money, but it's worth it.

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    Reviewed Oct. 29, 2020

    One of our daughters went there when she was younger. My grandson is now doing reading with them. It's a process with a six year old. He is at first grade and they keep us appraised. They make sure things are consistent, which is good for me.

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    Customer ServicePriceStaff

    Reviewed Oct. 28, 2020

    Sylvan was recommended by one of my close friends. It was doing great things for her child that was the same age as mine. So we called them and they were extremely flexible and helpful and effective. We've gone from 12 hours down to 6 hours. It's done amazing things and given my son more confidence than I could have ever hoped for at this point, especially with what's going on with COVID. I didn't even consider anybody else. I went straight to them. They've been around for 39 years and 99.9% of the reviews are positive, so there was no doubt in my mind that Sylvan was where I wanted him to go.

    The tutor, Devin, is an actual mathematician. He's a kind of a younger guy in his 20s. He really relates to my son well, which is a big deal because my kid has got full-blown ADHD and he doesn't have a lot of great social skills or friends. Devon is very accepting of that, and he gave him a lot of confidence in math. He literally walked out the first day saying, "I love this place. I understand math again." It was unbelievable. It was not what I was expecting at all. The money is worth it. The flexibility, the availability, the kindness and the compassion the people share with you and how they engage with the kids stood out for me.

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2020

    Both of my kids go to Sylvan for math and reading. With the whole COVID thing and the kids not in school, they didn't get anything out of last year and I needed to get them caught up. My son started out having difficulty reading basic sight words and he is doing very well now. He can read sentences and he's trucking right along. We couldn't be happier. Sylvan is absolutely amazing and they work with us. If one of the kids is sick, they're able to manipulate the schedule so it works better for us. It's an overall great experience and we wish we had done it sooner.

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    Staff

    Reviewed Oct. 26, 2020

    My son hated reading so bad because he couldn't sound out each letter to put the word together. I decided to get ahold of Sylvan and the tutor focused on his reading and comprehension. Now, he still struggles to read but he can get words put together and he's able to read. There are words that he can read without even trying to sound them out. He's so much better than he was. We got started right after everything closed down for the COVID. Back in school, it seemed like everything was going good. But we've been on quarantine for almost two months this year. I'm the one helping him with homework and I think it's helped a lot.

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    Reviewed Oct. 25, 2020

    Things were very okay with Sylvan. The tutor focuses on my son's Math and English and the teacher from his school reported great improvements. But I'm not seeing much improvements in the last two months. I would be very glad if the way we were working before could continue.

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    Response from Sylvan Learning

    Hi Naomy,

    We understand your frustration and are sorry you feel this way. We are sending you a direct message now so we can help resolve this!

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    Reviewed Oct. 24, 2020

    My daughter said Sylvan helped her to understand and read the questions correctly so that she can identify what is actually being asked in the math problem. She said she worked with a good person. She had two people that were okay and one that she didn't like. So they accommodated us to remove her from the one that she wasn't comfortable with. It's expensive but it's worth it. Because I had another daughter that I used it for reading and it helped. But it would be good if I could get a discount. They are expensive compared to others.

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    Staff

    Reviewed Oct. 23, 2020

    My boys were attending Sylvan last year. This is the second time. The first time around when I took them, some other people were telling me about it while the boys were attending at school. At that time, they were also doing math and reading. But the first time around when I brought them, things were set up differently. They were coming in for what they're coming in for now, which was to get them on track and to close the gap. The first time around, that didn't happen. The gap was closed. They were focusing on helping them with homework. So, some of the learning that they needed to do during that time didn't really get to happen. Now, the changes I've seen the second time around is that's a separate fee and you come in on separate days if you want that. That is kind of better. It doesn't interfere with closing the gap.

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    Staff

    Reviewed Oct. 22, 2020

    My mom sent me to Sylvan as a child for tutoring. Now, during the whole latest school closures and virtual learning, we wanted to make sure that our son had more of an experience with a tutor to guide him through the virtual learning as well as give me an opportunity to go to work, so it was a win-win for both of us. Sylvan is amazing. The one-on-one tutoring that they get is awesome. They're a lifesaver for my son and for parents that try to figure things out, especially in the time that we're currently living in. I recommended them in our PTA group for my son's school as well.

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    Price

    Reviewed Oct. 21, 2020

    We're a rural community and it's more than an hour's drive from my house to take my child to Sylvan, an hour's drive home, and an hour instruction. It was hard to do but Sylvan was recommended. My child is in elementary and we focused on reading. We gained a full grade level but we still have educational difficulties, and they're gonna continue. That's the way it's gonna be but we were severely behind and it placed us that much closer to where we needed to be.

    I would recommend Sylvan if people had time and money. It's not a cheap fix but if you can't read, you can't have success in school or any area. We were there to try to catch up with some of the reading skills and we're much more advanced than we were. That's not saying we're not gonna have learning problems from now on but they're gonna be a lot less than they were. It was money well spent with Sylvan but we're not a typical family. I'm 72 years old raising an eight-year-old. Not everybody can spend the money that it costs and not everybody can take the time that I took to take her.

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    PriceRefunds & PayoutsStaff

    Reviewed Oct. 20, 2020

    I tried one other tutoring option but it was just an assessment. Then, we did the assessment at Sylvan and Valeria felt a lot more comfortable, which was why we went with that. She was behind in her reading level and I noticed that ever since she was in kinder, she had been having trouble. But I was hoping that with time, she'd be able to catch up. It didn't get worse but she wasn't improving the way we wanted her to. So, me and my husband needed to do something about it. Valeria liked Sylvan. She's excited to learn and has moved up one level. She's still having a little bit of trouble reading out loud. The nerves get the better of her, so she would stutter a little bit and second guess. But other than that, I've noticed that she's more open into reading and she'll get a book here at home and start reading before going to bed.

    There are more inexpensive options because when it comes down to it, a lot of people tell me that Sylvan is quite on the pricier side. But you get what you pay for. We're noticing that Valeria is opening up and getting better at reading and comprehending. So, it's worth every cent. I’ve had a good experience and I like that her tutor or Sylvan is also in contact with Valeria's teachers. So it's not just an in-home thing. They're also asking the teacher what she needs help in or if they have seen any difference or improvements. So, I appreciate that also.

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    Reviewed Oct. 19, 2020

    My son is in eighth grade but his math skills are very poor. But it's gotten a lot better since he's been with Sylvan. He likes attending it. It’s a very good facility.

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    Reviewed Oct. 18, 2020

    My son has been doing much better with Math. He is building confidence, and Sylvan is showing him new ways to look at the problems and figure them out. So he is gaining that confidence knowing that Math isn't that bad and that he can do it. That's the biggest takeaway we've seen, so far. He doesn't get so discouraged all of a sudden. He looks at the problem and he is able to figure out the formula and what he needs to do. My son is autistic, so he has other little circumstances that he has to overcome, but he's getting the tools that he needs to be able to figure out the problems by himself without a lot of input from me, and that's been a big takeaway. I've recommended Sylvan to several of my friends, and even my boss who has taken her son in and he is getting tutoring as well.

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    Reviewed Oct. 17, 2020

    My daughter is doing good. She’s reading pre-reader books and she can read probably 75% of it. She loves going to Sylvan. The director that she sees and does her tutoring session with is great. It's been a great experience.

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    PriceValue

    Reviewed Oct. 16, 2020

    My daughter did the Sylvan program five years ago and now, my son is doing it for a few months. He is doing reading and phonics. Sylvan is well worth the money. It’s worth the sacrifice as well. Everything for your child. They're really good.

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    Staff

    Reviewed Oct. 15, 2020

    Sylvan Learning is definitely a good place. I've known about them because my sister sent her kids to Sylvan before. She said that that helped my nephew in school, so I wasn't hesitant to try sylvan out. Julie focused on math and ELA for my kid and he had a good time. He loved her. We're still doing distance learning and I haven't seen his grades for the first marking period yet, but overall, it was a good experience.

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    Reviewed Oct. 14, 2020

    We looked at Kumon and that was only Math, and we didn’t want that. We wanted someplace that do Math and other subjects. Also, one of the other centers I looked into was only doing virtual at that time. Sylvan could offer the other areas and they were offering in-person tutoring. Right now, we’re focusing on reading and writing and then, we have a plan to incorporate Math as well. It has been a great experience for the kids. They enjoy it, which is important. I’ve already seen some improvements with their reading and writing, so it’s going very well.

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    Staff

    Reviewed Oct. 13, 2020

    My child has ADHD and does better with in person learning. He's doing math and reading through Sylvan. They really grow my son's confidence. He's making 100s now on his math assessment, and this is a child who gets a special education services at school. Sylvan is doing an amazing job, and my son's flourishing. I'm watching him enjoy going, making 100's, getting more confident in himself, and actually speaking up and answering. The school has even given the feedback that he's really involved this year. He's talking. He's answering questions. Sylvan has really done a lot.

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    Staff

    Reviewed Oct. 12, 2020

    We're really happy with Alexis' tutor. She's getting tutoring for SAT, mostly for math and a little verbal. Her tutor, Garner, along with the director, Vivon, have both been fantastic. Vivon helped me figure out what we needed and arranged everything. A year ago, we were at the Cary office, and the woman there was horrible. I was able to speak to some director named Katherine and I told her that the completely noncustomer service of the woman was really terrible. I was a repeat customer who was really hesitant then. I did not wanna work with that office anymore. So, Katherine put me in touch with the Durham office since all of this was virtual anyway. They were excellent there.

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    Customer Service

    Reviewed Oct. 11, 2020

    I'm very happy with Sylvan. We are using them for writing. My twin boys are students there, and they love it. They love the instructors that they're working with, and I feel they are learning lots. They're always eager and happy to have a lesson with their instructor. We're doing virtual right now, and it's going very well. I'm very satisfied. It's a great company. Communication is great.

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    Staff

    Reviewed Oct. 10, 2020

    My daughter did Math through one of Sylvan's tutors. She went from just the beginning second grade level to full-on third grade level within 17 sessions. She’s much more confident now. She enjoys learning through Sylvan. I would recommend others to go to them, especially if their child's education is important to them. We're appreciative of the effort that they put in, and they're very patient. My daughter went from not liking any schools to actually loving school. They brought out the best in her and what I couldn't bring out.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 9, 2020

    I specifically wanted a math tutoring for my daughter. I sent an email to Sylvan and a lady contacted me right back. From there, the ball went rolling. She had to take a test for math to see where she was at then we went over the plans. My daughter told me a couple days ago that she's getting a lot of 100s in math. Her confidence level is definitely going up a lot ‘cause she thinks she doesn't really know math. Whoever's been tutoring her works well with kids. Overall, I like Sylvan. They accommodate for times. Their times are good. I have had no issue with them especially the ones here that I'm going to.

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    Staff

    Reviewed Oct. 8, 2020

    My son is currently with Sylvan doing language arts and he is improving. The tutor takes the lead and ask questions, and my child feels free and comfortable enough to engage. He's been engaging and that helps with the learning process. His tutor helps with that. I'm pretty satisfied that's why we're still using Sylvan. Compared with the previous company, I liked the personalized evaluation with Sylvan, the experience they shared, the guidance and the lead that they can take. I really like them a lot. They wanna help and they act like they wanna help. It helps us to engage and have that comfortability factor so we can communicate.

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    Customer ServiceTechStaff

    Reviewed Oct. 7, 2020

    Sylvan has been really rewarding for my daughter. In reading, my daughter's gone from a level one to a level three. In math, she's improved as well too. She feels like she can do things better. She is now more confident sounding out words when she's reading. Sylvan has helped her a lot. If your kid struggles at all, you should do Sylvan. We foster and the lady who does our foster care training sent out an email to all the foster parents to let them know to get in touch with Sylvan.

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    PriceStaff

    Reviewed Oct. 6, 2020

    My son is doing two classes in a week with Sylvan which are both reading. We love the teacher. She gives him the work in a very interactive session and very kid-friendly fashion. She gives him games and quizzes him which he loves. That's what he likes more than more traditional style. Whatever she's doing, it keeps him engaged for the 30 minutes. He's doing okay. I have seen some changes in him as far as his reading goes, even with a few classes. He now attempts to try to read a big word so that’s the good part. He used to just assume a word and just skip by.

    The bad part is my son was trying to log into Zoom and due to his error, he wasn't able to log in on time. It was from 3:30 to 3:45 so the teacher said, “We’ll just skip the class today because 15 minutes is not going to be worth it." I communicated with the teacher if she doesn't see him in five minutes to text us so we can make sure that we can help him. She agreed to text us back within five minutes if she doesn't see him. Other than that, everything is okay.

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    Staff

    Reviewed Oct. 5, 2020

    When my daughter was going to be doing virtual, I thought that she would need a little extra help. We were recommended to Sylvan. She's in kindergarten. She is enjoying it. She enjoys learning. It's been fun and educational. It's a great tool for extra work if needed.

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    PriceStaffTransparency

    Reviewed Oct. 4, 2020

    My experience with Sylvan has been A-plus. It is what they said it was going to be. My daughter enjoys it. She's receiving confidence. She really likes her teachers. I'm satisfied. It's expensive, but it's worth it. So far, so good. Everything is so easy and that's what I love about it. They speak to my daughter's teacher. They get updates and they help her with her homework.

    If I wanted any other tutoring, they would allow me to do that as well. My daughter's a little cocky now with math. She said it's too easy. This is just two months’ time. I'm very grateful to them. If I can continue, I will. Let's give her the confidence now, so she has the building blocks. My concern was more about the concept. I noticed if I gave her a problem, she understood it in the sample, but then I gave it to her in a different way, it was like the concepts weren't absorbing. So that's the reason why I wanted Sylvan.

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    StaffTransparency

    Reviewed Oct. 3, 2020

    Somebody referred Sylvan to us so we went with it. The tutor focused on both math and English, verbal and written and the explanation of the subjects is good. We get more on one on one now and the one-on-one meetings helped. Our child's learning experience and the training itself are good.

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    PriceRates

    Reviewed Oct. 3, 2020

    We've used Sylvan all the time. But I wish the prices could be a little lower and I can stretch out more time. But other than that, as a parent, I'm improving pretty good. We're doing reading and math and my child's learning has a gradual, solid increase.

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    PriceStaff

    Reviewed Oct. 2, 2020

    My son is in second grade, but he's on a kindergarten reading level. I'm trying Sylvan out to see if it's gonna help him. I'm really gonna do it for three months to see if I see an improvement in school, and then make my decision whether or not I'm gonna keep it. It's a little expensive, but my child needs it, so that’s why I'm doing it. I'm happy with it for now. It helps him with his homework.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 2, 2020

    I found that Kumon just sat there on their own at a table working through a deck on their own. So, if the tutees got stuck, there wasn't anybody to help. They had to keep figuring it out for themselves. And then if they missed it, they had to go back and figure out what they missed on their own. On the other hand, Sylvan has the one-on-one assistance. If the tutees got hung up, the tutor can tell when they're hung up and ask the questions to help guide them to get them on their own, versus sitting there a half hour on their own and not moving anywhere.

    We were doing Kumon for about a year and a half, and my daughter struggled with sounds. They weren't working with anybody to make the sounds. But with Sylvan, when the tutor reads out loud to them, they catch when she misses the sounds, and is working with her on those specific sounds. So, I've noticed my daughter's reading has improved. When they would read, sometimes she would come across a word and just mumble it because she wouldn't know it. But now, she actually stops and recognizes that she doesn't know the word and tries to sound it out.

    We didn't do Sylvan at first because it was only offered at their sites. But because of COVID, it became tutoring online. That was the only reason why we signed up. The place is too far from us to be able to get to it during their hours. Once I found out and heard from somebody that they were offering online, I was excited. I hope after COVID that they continue it, because that not only is it wonderful to have it for people who are further away or need to work it within a schedule, but also kids are using online more now because of COVID. And it's helping my daughter learn how to navigate some of these online, how to use them and how to talk to them. It gives another added benefit. I highly recommend Sylvan.

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    Reviewed Oct. 1, 2020

    My son has been doing Math with Sylvan since August 14 and so far, we are very satisfied with the education. Due to COVID-19, the only semi-concern that I got is that the building is very small and the classes are too close.

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    Staff

    Reviewed Oct. 1, 2020

    Sylvan is our first tutoring option. Right now, my child focuses on sixth-grade math. Now, she seems to have a better understanding of it. It also boosts her morale a little bit when she does really well with the teachers. It seems like she accomplished something. I would highly recommend Sylvan. They're doing a great job.

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    Reviewed Sept. 30, 2020

    Sylvan had a commercial that I had seen my whole life, so I figured, it had to work. Right now, we're focusing on reading, and then once my child catches up a little bit, we're gonna add in some math. We've seen improvements within the first month. He loves going too.

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    Staff

    Reviewed Sept. 30, 2020

    We started with Sylvan's reading program right before our school year started and my son loves going. It's been great. He hasn't complained of not wanting to go. He also loves the points and coins and he tells me all the time what he's saving up for. We had to cut back due to sports picking up and I didn't want to overwhelm him with school, tutoring, and sports in one night. And so, we do it on the one night that we don't have anything currently. We don't want him just not to be able to play sports so we're making it all work. He was unable to read from the beginning of the year and now he can. It has overall been amazing -- just from the friendliness of the staff there and their excitement when they see all the kids coming in, and their willingness to work and be patient with all the different levels that they're dealing with. Amongst this COVID crisis we are experiencing, it's been great. We're first grade, so we've got a lot of first-grade friends that have been in the same boat, and I've been recommending Sylvan left and right.

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    StaffEase of Use

    Reviewed Sept. 22, 2020

    Under this Covid-19 pandemic, all the learning tools are on Zoom and we don't like that. We needed a service in person, so we chose Sylvan Learning and it's been good. They made a program and Judy is using the iPad to teach my son the program. My son is still ESL level. He's not a native speaker, so we're focusing on basic English reading and writing. Recently, we asked Judy to help with my son’s homework at school and I like that. My son feels good as well. Judy is always telling my son, “Oh, you are great. You are super right now.” and he likes that. There is one thing I would like to ask Sylvan Learning Center to improve though. The teacher is really great, but she's an old lady, so she’s not used to a PC or an iPad. At school now, all the teachers are teaching the materials through an on-demand tool like a PC or an iPad and the children need to learn how to use a PC.

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    Contract & TermsPrice

    Reviewed Sept. 21, 2020

    I adopted Cohen and his brother and we were in Tacoma. They had traumatic experiences with homelessness and abuse and the circumstances in Tacoma we're not healthy. The kids were not safe, so we moved to Spokane Valley and Cohen had missed four months of school. I knew he had to get caught up on schooling. He has ADD and ADHD and I couldn't get him to a point where he could achieve what he needed to achieve in order to enter the ninth grade.

    My daughter and my son initially went through Sylvan Learning Center back in the '80s. This time, as soon as we moved and arrived here in Spokane Valley, I put both Cohen and his brother through Sylvan to get them back on track. Once I did that, Cohen was able to get caught up over the summer. It was a turning point, socially, for him as well because we were so isolated and we didn't know anyone here. He was able to feel like he had a bit of freedom and we got to get out of the house.

    The tutor did the testing to determine where Cohen was and he jerked him back through everything that he had missed. He opened Cohen up emotionally as well as academically. He was a godsend. Cohen has only been with me for months, so it was really important and it turned Cohen's head around about going to school again and achieve academically. I'm spending my retirement money on sending him to school and it has cost me about $600 a month. He doesn’t need it when I'm dead, which is why I’m investing in him. He's well worth it to do that right now.

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    Reviewed Sept. 20, 2020

    Sylvan had modern technology to incorporate the learning experience versus the prior tutoring option didn’t. Everyone is very pleasant and kind. They are working on digraphs, vowels, and helping my son understand that. I would highly recommend it. They were great.

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    Reviewed Sept. 19, 2020

    Despite it being a tutor, my children liked to go. They seem more confident. I have seen improvement and continued to be optimistic about helping their reading. So I would recommend it. I really love the director. I find her to be very flexible, especially given this environment. So I don't feel like it's yet another chore for me. She's been really helpful.

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2020

    They did an assessment when my son first started and they showed me where he was lacking. So I sort of had that idea. It would have been more helpful if they gave me more of an idea from a week to week basis what they're doing with him and how he's progressing, and where he needs to be for his grade level. We only took my son to Sylvan for about five weeks because school started. It was for Writing. We were just trying to get him caught up because of COVID and moving from another state to a new state. So we haven't continued and we're waiting to see how he progress in school. He enjoyed going because of the reward points. I would ask what he did, and he would give me basic information, but he didn't provide any feedback as to whether it was helping him or not. But I wouldn't be hesitant about bringing him back.

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    StaffTransparency

    Reviewed Sept. 17, 2020

    I knew of someone using Sylvan. Also, it's local and it's close to our neighborhood. I went over and I had a consultation with a director or manager. I've had to speak with the director a couple of times for clarity and she has been very transparent with me. I’ve been having a great experience with Sylvan and will refer others there. My child is doing Reading and Math there, and he is enjoying it. They are very well-organized and professional.

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    PricePunctuality & Speed

    Reviewed Sept. 13, 2020

    I enjoy Sylvan. I’ve used them for many years between my two older daughters and now my third daughter. With the oldest one who is now 33, it was mostly study skills. My second one who is now 29, it was mostly reading and study skills also. My 10-year-old is mostly doing reading and math right now. My second daughter was graduating Rapids Public School District back in the early 2000s. She was getting about a D average, and then after two years of Sylvan twice a week, she now has her bachelor's degree from Siena Heights and she just got her dream job as a Michigan CPS worker. So a matter of education and on-the-job experience, she worked her plan and her plan worked. She worked hard for it and Sylvan was a big part of it.

    The biggest highlight for me right now is the Zoom learning. You're able to do almost everything on Zoom. We did all face-to-face stuff before when it used to be La Senorita in North Lansing. I go to La Senorita and my daughter would be over there at Sylvan for an hour and a half twice a week. It's a great experience. They will give your child study skills. They try to work with your child's ability to decode a lot of things. Almost everything is process and learning processes. That’s what most of learning is up until your last years of college. So they reinforce good study skills and a lot of ways of thinking outside the box and solving problems. It's well worth the cost.

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    Staff

    Reviewed Sept. 12, 2020

    I needed tutoring for school. I'm in nursing school and I needed some help with a little math for my pharmacology class. Sylvan was able to help. I only had about four sessions. That's pretty much all I needed before my calculations test coming up. It went well. I had a guy tutor. He was very helpful, and he showed me the ways. He was showing me how to do certain math problems and everything with the way I learned. He was trying to show me every easy route I could take to solve a problem. He did excellently.

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    Reviewed Sept. 11, 2020

    We're using Sylvan for my kid's phonics, and to strengthen his reading and writing skills. With online school, it's hard to gauge because it's been tough all around. We started right before COVID, and he was improving. But during COVID, it's been another ballgame with all of us. He's going back in October. My kid likes the incentives from Sylvan. They've been very accommodating to what we need, and especially during this hard time, as school was out, staying within the guidelines of only meeting with so many kids until they completely shut us down. They allowed us to do that. So, my kid didn't fall so far behind. I'm really very appreciative.

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    Price

    Reviewed Sept. 10, 2020

    We've been with Sylvan for years now. They've been around for a long time. Currently, my child does two days of reading and then one day of math with them. We’ve only been here a month so the last month, he became a little bit more confident in learning because he was lacking confidence as far as double guessing themselves. So by them learning with him, like testing them, he feels more comfortable answering questions, because he was like, “I know that’s the answer.” I had my first little session with Sylvan a couple of weeks ago and they kept me informed with all the things that he was excelling in and the things that they were still working on. They communicate very well. I like the quality of service we're receiving so far. I'm not really worried about the cost ‘cause I know that my son's education is not going out of the window. Everything's good.

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    Customer Service

    Reviewed Sept. 9, 2020

    Everything's going great with Sylvan. My daughter is in fourth grade. She tested at Sylvan a couple of months ago at the second and third-grade level. She's come a long way. They do a little bit of reading and they'll do math with her if I ask. There's great communication with Sylvan. They reach out to me all the time.

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    Reviewed Sept. 8, 2020

    So far, our experience with Sylvan has been good. They offer flexibility to parents. They've worked with us. Our child focuses on Math and English. They have one-to-one tutoring. They explain things and then they test them on it. That's the format they've been using. Others should try this experience.

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    Reviewed Sept. 7, 2020

    Our experience with Sylvan Learning has been nothing but pleasant. My child has been working on nouns, verbs, grammar and cursive. He enjoys it. He likes the tutors and he's had two. He likes them both. When I pick him up, he's smiling and says, "I had fun." It's been 100% wonderful so we're glad we did it.

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    Reviewed Sept. 6, 2020

    My daughter's school as well as us were noticing some difficulties she was having and we knew that we needed to look for help. We found one that we thought we could rely on which is Sylvan. They have virtual and in-class learning that she would do from Monday to Thursday. She does math and reading and her experience is good. I didn’t get but one or two updates though. Because of the pandemic, I guess they couldn’t really test the kids as much. But she seems to show improvement so it really helps. The only issue that I had with them was it’s a little expensive. But it's worth it and they do work with you when it comes to payments. I would definitely recommend it for any students or tutoring for kids that are falling behind or maybe just need a little help.

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    Reviewed Sept. 5, 2020

    Sylvan Learning was the first company that I came across online. I looked at their reviews and they are pretty good so I went with them instead of calling around and trying to price check. It's going pretty good with them. For my daughter who's in fourth grade, she doing mostly reading and math if needed. For my son, he's in first grade and he's doing math. The tutors are great. My kids are interact pretty well with them especially with them seeing them virtually.

    The only issue that I have is that when they start tutoring virtually, they're on their Chromebooks. It's kind of hard for the kids to see because their screen is minimized. I don't know if there's an issue on the tutor's end but I don't know how to fix the issue and neither do the tutors. I have spoken to the director about it. At the time, we just tried and got through the tutoring session. I'm trying to hold out as long as possible from having them go in the center right now while being in the middle of COVID. But the tutors would say, "Let's just try and get through this session. I'll see if I can have the issue figured out by the next tutoring session." But it still haven't really been resolved.

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    Reviewed Sept. 4, 2020

    My daughter is doing first grade reading and literacy with Sylvan. This is just our second month but she does enjoy going so that's great. She wants to be there. She's slowly learning and building confidence. Sylvan is not the most affordable but your kid's education is worth it. We love Sylvan. They're personable and their teachers have lots of good energy and welcoming so it makes the transition easy.

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    Reviewed Sept. 3, 2020

    My son was with Sylvan for the subjects Math and Reading. They helped him with his self-esteem. He had been out of school for a couple of years. And although Sylvan was very expensive, it was wonderful and they did a great job. Those who could afford it should go.

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    Reviewed Sept. 2, 2020

    Josh was the guy who did our intake and he made me feel comfortable. And so we went to Sylvan even though it was a little bit more expensive. My son really liked Josh and he loves going to the center. That was really was the most important. I was gonna get a place where he would achieve. My son mostly has the reading subject. He tested all the way back in kindergarten and he's in the second grade. During the summer I was bringing him four days a week. Now, I have him down to three days a week since school started back up.

    There has a lot of improvement. When my son sits down to read to me, I can tell he's more confident. He's not doing all the complaining as much as he did before. It's not going to be an overnight quick fix but I can see the difference. It's great. He's definitely moving in the right direction. I just wish it's not as expensive as it is. I'm a divorced mother and I've been making it work. I'm willing to do what I have to do to pay it since it's working for my son. But if there is some type of grant I could get, that would be amazing. Other than that, the curriculum and everything that they are using seem to be doing what my son needs right now.

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    Reviewed Aug. 30, 2020

    We had looked at a couple of other local tutoring options and Sylvan had the most flexibility. We're doing math and reading comprehension with them. My children have gotten a lot more confident in the subject and they have definitely made progress. They're doing a lot better in school. They look forward to going. It's been an excellent experience for both myself and my children. They've really enjoyed going and all the tutors have been very helpful.

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    Reviewed Aug. 26, 2020

    My son has improved in his willingness in wanting to read since he started with Sylvan.

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    Reviewed Aug. 25, 2020

    We got a tutor for Reading and we’re still working on comprehension. But we're halfway through. We’ve done about 30 hours out of the 50 that was requested. So far, we've seen slight improvement. It's been helpful especially due to the issues with COVID, keeping my daughter engaged while she's not actively in school.

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    Reviewed Aug. 24, 2020

    They answered my emails and my request faster than the others. We have them for Reading and Writing and I like their personalized approach. I like that they are testing each kid and they are building the learning plan according to each kid's needs, not necessarily related to their grades or their age but their actual knowledge level. For now, I'm really satisfied. I sent the report and we had one to one conferences with the director from the center. We're waiting for the school year to start and get an idea of the progress she's been making.

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    Reviewed Aug. 21, 2020

    My son has a great teacher. He really likes her. He doesn't mind going, which is excellent. She's very good with engaging him and talking to him. Things are going good for him right now. I like that they check his progress. They re-check him every month and I get a progress report. So that's always good feedback.

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    Reviewed Aug. 20, 2020

    When COVID hit, we were worried my child was gonna get behind. I had always heard good things about Sylvan Learning. I had used them in the past and always had good results. My child is enjoying himself, his marks are staying well, if there's no problem, because I stay very busy. Once in a while, it'd be nice to learn something. Besides that, everything has been great.

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    Reviewed Aug. 15, 2020

    We had private tutors before but Sylvan was more structured and more organized. It worked better for an individual. We have them for Math and English. The tutor was able to improve my son's knowledge and gave him skills in both subjects, like figuring things out. His reading and comprehension improved. Even when we went to remote, because we couldn't leave the house, I was shocked how he thrived with that. They were very engaging. The teachers are amazing. I love them. I noticed when he didn't get something, they were so patient and they would think of another way to bring it around for him. They definitely know what they're doing. I would definitely recommend Sylvan. It's worth it.

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    Reviewed Aug. 14, 2020

    The tutor from Sylvan focused on reading comprehension with my child. It's been recent and he hasn't got an assessment but my son likes the learning experience and he loves the points. He says he enjoys being there and he likes that it's using an iPad. I love Sylvan. There's always communication with them and they try to help me and my son. It’s a great place.

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    Reviewed Aug. 13, 2020

    We're fairly new at Sylvan. My child does reading through them. So far, so good. It's a good tutoring program where it's one-on-three, one tutor with three kids at max, and I like that personal attention. So even though I'm fairly new, I'm assuming that that's gonna be more effective than a tutor with 20 kids.

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    Reviewed Aug. 11, 2020

    We've been very pleased with Sylvan. Our granddaughter has been showing some progress. We're still deciding what we're gonna do about school this year. But we may be leaning on to Sylvan to help us through the school year here. I have four older children and two of them had learning disabilities when they were young. We found Sylvan 30 years ago on our own and we were very happy with the results there. My son went from special ed and now he's got a PhD in chemical engineering. So they helped him on the right path. From our experience, having that one-on-one with your teacher was very, very helpful. It was kind of interesting to me that it was Sylvan who identified my older kids' learning disabilities. They were able to test my oldest daughter and they said she's textbook dyslexic, and the same with my son. They were able to help him learn how to work within his disability.

    Our granddaughter is only six and she has ADHD. It's been pretty evident that she's doing okay with her reading and her recognition but there is no way she was having any control over writing. It was taking the entire page just to write her name. So it's kind of almost a visualization problem. With Sylvan, I've noticed that her coloring has dramatically improved. I haven't seen her stay in the lines until she has been with them for a while. So they're doing a lot of good there and she likes it. She's happy going there. From what we've been through with our learning disabled kids, we know what kind of results to expect, and Sylvan definitely lived up to everything we expected.

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    Reviewed Aug. 10, 2020

    I called Sylvan to enroll and then they scheduled. I had to pay for a evaluation test. Once my son was evaluated, they put him to a program. It was pretty simple and easy, but you have to put a lot of money upfront because the test was about $50. It was kind of expensive. Dedicating yourself to the program was a little tough to do, but we're happy that we did it now. My son has better reading skills now.

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    Reviewed Aug. 9, 2020

    Everything with Sylvan is going great. My child is doing reading with them. They kinda went through the Sylvan program, the one task at a time, and then my daughter would start doing these things more independently and would wanna go get a book and read it on her own. It's very expensive though. But this is our second time around, so it wasn't so expensive that we thought it was a bad deal.

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    Reviewed Aug. 8, 2020

    We got them for reading and comprehension. They made it interesting for the kids. They made it fun. It was something that they look forward to every day. One of my sons never looks forward to school. So I knew that they were doing some interaction. Getting points allowed me to teach saving and some finances to my sons. Because at first, they were getting it and they was just spending it every day. So it allowed me to kinda talk to them about how to save. They showed what they really wanted and I told them how much it cost, how much they would have to save, and how many sessions they have to go through the payment. So it allowed them to set a goal.

    It took a little while to get to that goal but they both reached their goals and got what they really wanted. It gave them a sense of achievement. I've never seen them so proud to get a toy. It was something that they really, really took pride in. One of them got a guitar. He'd come by holding it up over his head like Rocky with a big smile.

    The tutors were great. Not only did they do a great job with my kids, they also kinda figured out how each one of them worked. One of my sons even went as far as to say, “She wanted my tougher side.” I called her and she felt that she made a connection with my son to where he would do better with her. She really requested him. So they do a great job as far as getting to know my sons and figuring out what their particular needs were. It's a great opportunity for kids to get in Sylvan and not only learn but have fun and figure out a little bit more about themselves in the process.

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    Reviewed Aug. 6, 2020

    I thought sending my child to Sylvan would make a difference but it didn't, her school was trying to place her as a special ed student saying she was behind. I decided to give Sylvan a chance. I was told based off the testing they did she wasnt behind like the school said she was also that they would be able to get her up to her grade reading level etc. I was still dealing with meeting and things with the school so once they did the final assessment at the school she was still behind.

    I reached out to Sylvan and they advised me she was up to level for their curriculum which doesn't do me anything and now we are out of thousand. We still have 10 hrs left that are not supposed that are good for year but we held out on this due to Covid19, I just asked for a refund since things still are not clearing up for covid in my area and they are refusing me and saying that I cancel services which I didn't, the lady at the center hung up on me and refuses to return my calls or emails cause I asked for refund and or how can we move on about the hrs we have left. Make sure you check with school they also have services that you might can get before you spend money that you don't need to spend. Wish I knew before I did.

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    Response from Sylvan Learning

    Hi Brandi,

    We understand your frustration and are so sorry you feel this way. Someone will be reaching out to you privately to help resolve the issue!

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    Reviewed Aug. 5, 2020

    My son, William, went to Huntington. When we moved out of state, we decided to try Sylvan with him. So, when my granddaughter was having difficulties, we decided to put her in Sylvan too. When I got her, she was seven years old and she couldn't read or write. Sylvan mainly focused on reading in the beginning. In the beginning, especially over summertime, she didn't wanna go as much as she did. She didn't like the structure ‘cause she’d never been used to it. She had to go four days a week, two hours a day. Kids need to be prepared for structure to learn good study habits and that's what Sylvan gives you. I had a niece that went to college. If she had some kind of a program like this, it would’ve been easier for her to transition from high school to college.

    I love Sylvan. It's been a great program and it's worth every cent of money I pay for it. The facilitators are fabulous. We've enjoyed how they work with us and beside us. People focus on paying for college, but they don't give the kids the opportunity that affords them to be able to go to a program like Sylvan. I've had people go to Sylvan because I talked to them. I tell them why wait for your children to have a problem when you can nip it in the bud? By the time they go from one grade to the next, they're already somewhat ahead of the children in the class and they have no struggles then. You gotta teach them now to form those kind of habits, thoughts, feelings and emotions, so when they're older, they can communicate with people.

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    Reviewed Aug. 4, 2020

    My son is in college test prep with Sylvan Learning Center. We went with them due to proximity and price. It was also during COVID and all the other weird stuff, but I was very impressed with them following up and answering all my questions thoroughly and not getting frustrated 'cause I was trying to ask three million things. My son thinks that they've been fine and we are doing another follow-up ACT. The testing center has done a good job of keeping us informed and giving us feedback.

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    Reviewed Aug. 3, 2020

    I did an organic search and when I found Sylvan, I knew right where they were at. It was close. There are some other options in the area. Then, I called and spoke with them and Sylvan offered services that were gonna work with me and my daughter. They did an evaluation and I wanted Math to be the main focus for her. That is what she's currently being tutored on. She loves it, which is a really good thing because that's not a subject that she usually enjoys. She's about a grade level and a half behind, and they've projected a path for her with the sessions required to get her up to grade level. She's been going since the first week of July. We've been doing really well and we just had her progress report and a lot of good feedback.

    I recommend Sylvan. It's all been a really good process. They're very accommodating to our schedule. Now that my daughter's gonna be starting at school, she's switching to an afternoon session. They do also offer virtual. So if it should happen where she needs to do it from home, that's an option as well. All in all, it's been a great experience. If I was gonna say any negative, it would just be the pricing of it. But it's one-on-one tutoring and I know that's probably about the going rate.

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    Reviewed Aug. 2, 2020

    I know several young people that have gone to Sylvan and they're straight-A students. So Sylvan, as far as I've learned, is that they're very successful in their endeavor to educate the students and to get them where they need to be. The enrollment process went very well. When I first called, I needed to get some information and they took the time to explain to me what Sylvan was all about, and what the cost was gonna be and all that. They also gave me the date for the assessment and everything went well. They're doing an awesome job and I'm just so happy that I am able to enroll my child within the learning experience because it's such a blessing. I've noticed the difference in his reading, confidence, and the way he's carrying himself. He's changing for the better.

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    Reviewed July 31, 2020

    I read the reviews that were posted online and upon Sylvan's great reviews, I went with it. My daughter does reading through them. She has more confidence now reading, and she’s more eager to learn new things about reading. Before she started, she really didn't like anything about reading, but she loves to go now and she really enjoys it. The tutors are great. I love them. The program is very expensive though. But I know anything worth paying for is great for you. I would most definitely recommend Sylvan for a friend's child.

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    Reviewed July 30, 2020

    My wife had a son that was diagnosed with a mental disorder and we were able to get the support we needed through Sylvan. So we went back to them. My granddaughter is now going there. She really enjoys it. She enjoys her teachers. I was at first concerned about the COVID-19 stuff and making sure that my kids are gonna be safe there. So everybody wears masks which is good. I'm getting what we paid. They assessed what my granddaughter needs are, and so far, I've been getting just that. I can see that in her interaction with me that she is learning and she's maintaining information that she got when she left school for the summer. Because that was what I wanted to make sure she was able to do.

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    Reviewed July 28, 2020

    The virtual classroom is working wonderful for my daughter. She's doing reading comprehension. My daughter loves it and also loves the teacher. I've used Sylvan for two other children and they've caught up pretty good. I see a big improvement. Sylvan is a wonderful program.

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    Reviewed July 27, 2020

    Sylvan was in my area and I knew that they had a good record. I felt like my money would not be wasted with them. I would see results. The only thing is, it's expensive. I had a super easy signup process. They evaluated my son, and then provided a recommendation based off of his assessment. They evaluated him for Reading and Math, but his Math was fine. They've just been focusing on Reading Comprehension and he has definitely improved a lot in the last two months.

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    Reviewed July 26, 2020

    One of my coworkers told me about Sylvan Learning Centers. So far, the program has been building my son's confidence and is working on comprehending what he is reading. It has been good. We meet monthly to evaluate his progress. I've already recommended Sylvan to a few people so far.

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    Reviewed July 25, 2020

    One of my children was with Sylvan since over seven years ago and I liked how they helped her. I had one of my other children who was struggling in school, and Sylvan was the first one that came up in mind. And then, I went online and advised them and called, and they got back to me right away and set up arrangements to go and meet them. It was easy and fast to get my child set up. They're now doing Reading and Math. First, they did tests to see where she was at, and then they saw what areas needed to be worked on. They then concentrated on those areas and gave me a progress of her. Every two weeks, they do a meeting with me to let me know how she was doing. It's a setup of steps that they go by to make sure that she knows what she is doing. They move on to the next stage where she needs to work on.

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    Reviewed July 24, 2020

    Sylvan focused on Math and Reading. Overall, they were pretty good. My child loves it. I'll recommend Sylvan.

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    Reviewed July 23, 2020

    I saw a lot of the commercials and decided to get my children the assessment because I felt that they should have a more tutoring on some grade level stuff. It happened right before COVID. Continuing that when school let out, it was very helpful for my children to already be online doing that stuff. Both of them were in the reading comprehension and the tutors were excellent. My children are done with their hours. They loved it. It was amazing. I've already actually suggested Sylvan to other people. You should do it.

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    Reviewed July 20, 2020

    I've told the school that Kylie was behind but they wouldn't listen to me. They don't know my kid better than I do. We had a meeting and they did a testing on her. And when Sylvan did the testing on her, she was second grade Reading, and that's what I had guessed. She's about second grade Reading and third grade Math. She started going downhill with Math when the school started doing the reading problems. And I don't want her to get to fifth grade until she knows it. If she doesn't feel she can answer these questions, she will just do as they always did. They will just keep pushing her off to the next teacher. Sylvan has been my absolute lifesaver. I love it.

    I had my son go there as well when he was younger. That's how I knew about Sylvan. My son's 22 now. He ended up graduating two years early. When he was in first grade, and part of second grade, he missed a whole year of school because he was bit by a dog and he had to do rehabilitation. The school was going to hold him back. We found Sylvan and through that summer he went to them, and he learned more in that summer. Not only did he catch up the year that he missed, he was ahead of half the year of the next year just in that short amount of time, just through the summer which was, back then, a little longer than what they have now but not by much.

    Kylie absolutely loves Sylvan. She does not like school, period. There's no doubt in my mind she doesn’t like school because she doesn’t know the heck what they’re doing. On the other hand, there’s Sylvan that makes her feel as if even the slightest little thing that she is doing is just wonderful and great. She has two different tutors. Math is male and the Reading is female, and both of them say that she does absolutely wonderful on the one on one. Also, she is excited to go. She would get up on Monday and Tuesdays and be like, “I gotta go to school today!” That's rare because now she says, “Gosh, school starts. I hate that. Why does school have to start? Tell them to shut back down.” I wish I have put Kylie sooner than waiting until I got all these numbers and stuff. I should have went with my gut instead of listening to the school, but they kept assuring me that she's meeting her goals. Her goals must’ve been four plus four.

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    Reviewed July 19, 2020

    We've tried online tutoring options and we went with Sylvan because we understood that my daughter was starting to fall behind with her skills. The online tutoring options were not working. We needed to have a real person guiding her along the way of relearning what she had lost. Sylvan came up in a conversation with one of my mom friends and her son does Sylvan.

    We’re doing Math right now and we’re looking at incorporating reading or English components in the future. We started off with two teachers then we ended up switching after my daughter had spoken with the director. The speaker was on and my daughter butted in and she gave her opinion on it. After that point, we changed to a teacher named Peter. What my daughter likes about Peter is that he doesn’t give her the answers. He’ll ask her what is the answer for this, and if she doesn’t know it, will talk through her thought process. When she gets to the point where she’s stumbling, he’ll then help guide her towards what the answer would be. The other teachers were doing it a lot of times and didn’t ask for her opinion.

    I work from home and so I hear the classes and I really like Peter. He is doing an amazing job of engaging with the students. It’s summertime and it’s really hard for them to focus on what they’re doing. They wanna be outside. They wanna be playing. They want to do summer stuff. But it’s a learning component they need to do for 45 or 50 minutes. Peter is able to engage her to the point where she’s learning something new. She is going ahead with the lessons. I have already told even her teacher at school that we’re gonna be doing Sylvan until December then we’ll reevaluate. If the finances weren’t an issue, she’d be continuing throughout the schoolyear because we already know she’s behind from what she’s lost from March, so we’re still playing catch-up. I would have no qualms staying with the program. It’s amazing.

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    Reviewed July 18, 2020

    They're helping my son with study skills, writing and reading. He is doing his summer reading on his own. Right now, it's hard to see if it'll affect it or not because he doesn't have school. But he is following the plan they set out. So far, so good. They have a good plan. The results remain to be seen, but he does seem to enjoy going and it does seem to be helping him for the little bit we can see. He has developed a really nice rapport with one of the teachers. Everything's been really easy and really good.

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    Reviewed July 17, 2020

    We used Sylvan Learning Centers for reading and math. Our daughter should be getting smarter and we'll see when she goes back to school. The virtual appointments have worked for her but she likes in person better. All in all, I'm pleased with our experience and I would recommend Sylvan if a child is needing extra help in school.

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    Reviewed July 16, 2020

    I have a small business in Garner and one of our customers has a Sylvan Learning Center. I think a lot of her and since she's another small business owner, I decided to give them a try. With them, my daughter is focusing on learning her letters, comprehending stories, and rhyming to get her ready for kindergarten. She loves her sessions and looks forward to meeting with the two different tutors she works with, which is the most important thing for me. She love them dearly, too. I'm very happy with Sylvan and I think a lot of them. They do such a good job with my child. For her sessions, I get her set up and I don't always stay in the room, but I'm nearby. They make it fun for her, she's learning a lot, and she seems to be retaining them. They also challenge her and she gets a lot of enjoyment out of it. Overall, our experience has been better than expected.

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    Reviewed July 15, 2020

    I like the convenience of Sylvan and I have a history with them. My grandson has gone there for the past six years now and they've consistently got his grades up. He's gone up two grades in a month and a half. This year, he's doing Math. Previously, it was Math and English. Sylvan is excellent. They're very friendly and safe. The small group size and one-on-one learning work very well.

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    Reviewed July 14, 2020

    I’ve always heard of Sylvan and we went with them because that’s all we knew about. They are helping my child because he can’t read yet. They’re doing good. My son is getting there but he lacks confidence. He loves the program though. Sylvan is a good program but it's just really expensive.

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    Reviewed July 13, 2020

    I heard that Sylvan was a good tutoring program. My daughter has a lot of trouble reading and she couldn't figure out words. Sylvan really focused on that and she has made a lot of progress. She's not really into books but since the tutoring, she's found some interest in some subjects. Sylvan is a really good program. Their facilitators are very sweet and humble. They are nice people.

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    Reviewed July 12, 2020

    We have a very dear friend who recommended Sylvan and she recommended it because her son went there and she felt like it really helped him. When she suggested that we give them a try, we were very happy. We're really happy with the way it's set up. I've thought of sending my daughter to Sylvan for several years, but unfortunately, every time I talk to anyone, they would say it's very expensive and I kinda didn't wanna go that route. It is very expensive but I've gotten to the point where I realized that I could try and hold on to a nickel and use that nickel to take care of my child until I die or hope that she does better with school, get the most out of it, and then take care of herself.

    The tutoring is helping my daughter with her mathematics and helping rebuild her foundation. What I have noticed is that she really likes the Sylvan teacher and because of that, she now views math not with that typical, "Oh, I hate math," but more like, "Oh, bring it on." That's a good attitude. He really encourages her. Also, the manager of our local Sylvan office is a super person. She loves to sit and talk to him, which I think is great because she feels like this is somewhere that she belongs.

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    Reviewed July 11, 2020

    In Carrollton, there are four tutorial centers on multiple corners. I went to each one of them and it seemed like Sylvan concentrated more on one-to-one tutoring which is the best for my daughter versus a small group. The center manager, who's also the salesperson, talked all positive things, too. She was all bubbly, was trying to get everything going, and she sold me on Sylvan. But I investigated Sylvan ahead of time, too. Plus, I had other folks in other states use Sylvan and they said that it was really a good experience.

    So far, they were trying to help my daughter with Geometry and the instructor, Tommy, was great. He seemed to hit it off with my daughter. But the billing and follow up from the people administrating were pretty horrible. They have sort of a love them and leave them type of attitude. We had to work something out multiple times on the start dates then, because our billing day is on the 14th, as soon as it hits the 15th, we'd be charged another month. I told them that I only signed up for 24 hours of tutoring because the kids would go back to school. I had multiple emails and phone calls back to their center manager but she never returned them. So, that's poor customer service.

    After she sold me on the policy, she moved on to her next sale and never returned phone calls or emails. That’s perturbing because next year, I was thinking of using Sylvan again for SAT prep. I've been in sales my whole life and you got to follow up on a phone call or email. You just can't let it slide and to do is sort of a used car salesperson attitude. But the new manager who's in charge of day-to-day operations at Carrollton, Lydia, was great. She really stepped up to try to resolve everything. Sylvan was also flexible in terms of schedules.

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    Reviewed July 10, 2020

    My son was going to be going into algebra as a 7th grader at the time, so we decided to give him a head start on learning some of the language and the terminology. We wanted him to kinda get his feet wet a little bit so that when he got there, it wasn't so overwhelming. This year, his tutor is focusing on teaching him geometry. My daughter started there, too. Because of all this e-learning, I wanted to make sure that she doesn’t lose any of what she learned. She's on the borderline of being high-ability, but her focus skills are not as in tune as my son's so we're taking here there this year for some focus. She got analyzed on where her weaker points are and they tailored a curriculum around her weaker points but using it to help her hone in on those focus skills.

    So far, my children's experiences at Sylvan have been excellent and the teachers have been great. Getting the service is worth the money and worthwhile. It's also valuable for the kids, especially right now in this environment. It has closed learning loss in the summer for them and it closes a skill gap, too. But my kids are not there because it's remedial work. It’s advanced work for them. Still, if I needed the service for some basic concept work or base level work for a child, I could see how they would be able to help in that way also.

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    Reviewed July 9, 2020

    I was calling Sylvan for a friend that was in South Carolina. My question was about their Pearson affiliated program and I wanted to make sure that it was Pearson. Pearson's materials and resources are phenomenal. I taught special ed and they wouldn't give you a lot of material. So, I would go out and lobby with Pearson to give me samples so that I could use them with my special ed kids. The rep from Sylvan was very knowledgeable. She confirmed that it was Pearson and she also told all about the enrollment process which had three steps. She even listened because I was multitasking. She was really good and very patient. So I called my friend to tell him to get on the stick and get that enrollment done right away.

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    Reviewed July 8, 2020

    I realized that my son couldn't grasp a lot of words and reading. It was a real challenge for him. Everything we tried to do together was a difficult nightmare and it was absolutely brutal. So I started looking into tutoring and then I had read about Sylvan. When I spoke to the lady in charge over there, she said the tutors are all teachers that work there. That made me feel better because at least they have the training. They’re not a kid or some adult that might be just wanting to do this for some extra cash over the summer. It made me feel comfortable that there would be professionals who go to school for this stuff because I have no idea what I'm doing when I try to teach my son. They also have specialists that come in and help with his reading. So it made me feel a lot more comfortable and it was a small environment. Everybody was very nice there. So, that's why it all worked out.

    My son really liked his experience with Sylvan, which is weird because he doesn't like anything school-wise. I would ask him, “How do you like it here?” And he would say, “Oh, I like it so much better. It's fun.” He likes the fact that he can get tokens and have a reward system. He can go to the little Sylvan store and pick out some little toy. But he's always saving up so that he can get different things. It's pretty awesome that he's able to kinda have a goal to set. Like the harder he works, he knows the more stuff he can get. It helps.

    One of my girlfriends looked into tutoring services for her daughter and I told her that my son is in Sylvan. She told me that that's where they wanter their daughter to go but it was a little too expensive. But I told her that Sylvan gave us some options and that she can finance the stuff. I don't wanna pay another frigging payment every month but if it benefits the child, then I feel I'd be doing him a disservice if I didn't try and invest in his education or his future, because sitting there watching him struggle is so tough for me.

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    Reviewed July 7, 2020

    I'm happy with all the programs at Sylvan. The people there are very nice. We are very thankful for the teacher because they support my daughter very well.

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    Reviewed July 6, 2020

    The staff and how welcoming and accommodating they were and the reviews that were given made me go with Sylvan. We did Math first and then Reading and Writing. My kids like the one-on-one time and face-to-face and dedicated attention. They really enjoyed it. I really enjoyed the experience too. The teachers are great and the director is very accommodating. They adjust schedules as needed and willing to talk through the kids’ learning plans.

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    Reviewed July 5, 2020

    I wanted consistency and my daughter likes a structured environment. So I asked from my friends that have used Sylvan's service before and I thought it would be good for my daughter. We got Sylvan for Math and my daughter hasn't complained and she would have noticed. I had a progress report the other day with Jodi and it was good. It was my first time coming into the facility. It went well. So far, I'm happy. My daughter is happy to go there and she's happy when I pick her up. It's working out so far.

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    Reviewed July 4, 2020

    My daughter was having some issues in school. She enrolled in Sylvan Learning focusing on Math and reading. The facilitators were great. Our experience has been 100% accurate and 100% great too. My daughter is reading more and reading better. It's almost like she was so blocked off from the world before but now, everything is awesome for her. I'm extremely satisfied.

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    Reviewed July 3, 2020

    Sylvan was sweet and nice, and everything went fine. I got onto it late in the game so we only had about three sessions. Sylvan offered a free hour. It was a certain time of the day and that worked perfect for my situation. I could choose any of the learning my son did. He was given a Chromebook and the tutor was able to assist him with usually either Science or Social Studies, like History. Those were the things that worked out to where it would allow him to help my son to be able to do it while they were doing a video chat for that hour. And it worked out great. It gave me a little time to be able to get stuff done and free up some time for me and some stress. So, it was lovely.

    Right now, my son is in school so I don't necessarily need anything. When school starts back, I'm leaning for him to go back. But I definitely will keep Sylvan in mind if I ever want to do tutoring or reach out to them. They helped me to feel comfortable with my son being able to do it in the future. I haven't decided to keep it going because cost is a concern for me, but I feel comfortable with letting my friends and family know about them, and that they did a good job.

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    Reviewed July 2, 2020

    Someone told us that they had had a good experience with Sylvan so that's how we found them. My son who'll be going into second grade is enrolled in reading and so far, the experience is going great. He loves to go and seems to be improving.

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    Reviewed June 27, 2020

    My kids love Sylvan. We have them for reading and math and gradually, my kids are retaining more.

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    Reviewed June 25, 2020

    My son works really well on one-on-one and on little groups so that's why I chose Sylvan. It has helped him so much and he loves going to Sylvan. It's like a prize and a privilege for him to go there. He's happy with the program and he's learning. He has advanced so many levels on his reading. I'm so happy too and I wish I could pay more.

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    Reviewed June 25, 2020

    My son struggles a lot with reading. He was diagnosed with ADHD, and he's really behind. When the school went out because of COVID, I was really worried that this is gonna mess him up. So, I kept looking online trying to find him places, and Sylvan popped up. I read the reviews. I called them just trying to see what they did and what they offered. My son needs a lot of help. He's very impatient. They just put him on medication. So, I was worried about him because a lot of people say they're good with kids, but a lot of people aren't, and they don't have any patience. The reviews on Sylvan that I found online were really good. They spoke really highly about the program.

    Also, when I called, I found that they were doing it online. That was very convenient. I live too far from the actual center for me to go and take him. So, I like that they do Zoom. Then, they had some type of special going on at the time too. It was like $100 off the first enrollment for the family. There was a lady at Sylvan who has been a complete blessing. My son couldn't read anything. His self-esteem was horrible. He hated reading and didn't want to learn anything. I think he was just too overwhelmed. He would say things that broke my heart like he's too dumb, he doesn't want to do it and he just can't do it. The lady had done better than the actual teachers have.

    When my son first started doing it, it was a bit of a struggle because he has low self-esteem when it came to reading. Between Sylvan and maybe a little bit of the medication to help him focus a little bit too, helped out. He was able to read to us. It was only five sentences, but still, this boy couldn't read anything at all. His tutor has been awesome. She knows how to redirect them. She's patient with them. My son is everywhere sometimes, but she knows how to ring him in. She knows how to work with him. She knows the children's learning style. She knows how to mold it around him, and it really does work. This whole COVID thing was crazy, but I'm happy that I found something. Because if it weren't for that, I wouldn't have found Sylvan, and I wouldn't have known about the program, and my son would still be struggling going to school. Sylvan is good at what they do.

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    Reviewed June 24, 2020

    We found Sylvan online and I liked the program they were offering. It seemed to meet the needs of my child and they offered a virtual option during COVID which was helpful. The signup process was very easy. We filled up some information online and then we met with the site director and had a Zoom call with him. It's been very seamless and my son has been doing Zoom calls since then. Then about every four weeks or so, we had been having a touch base meeting with them on his progress. They have been working with him in the areas that he needs the most support and they've been very good at building his confidence in what he's doing. It's been a very positive experience so far.

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    Reviewed June 23, 2020

    My friend had an experience with Sylvan and I decided to give it a try. My son has autism and he has been through a lot between different schools and other experiences. So, he was behind. He’s very smart and it’s just the way he learns. I have a scholarship for him that he receives through the State of Arizona, Department of Education. So, I had some money and I put that towards the tutoring. When we went to Sylvan and did it, I was hoping he was gonna make progress, and he has. He enjoys his tutors and he’s gaining more skills than the average student. It was double the amount for reading. He was supposed to gain 45 skills and he gained 90. Also, he was almost triple than the average student obtains in Math. So, he’s been doing good. We’ve been doing the virtual since this whole COVID situation and he has been doing good with it too.

    Sylvan needs to make sure that they’re consistent with the times and try the best they can to keep him skipping weeks. He wasn’t able to talk before and we’ve been doing speech therapy, and his consistency is the number key. When they’re doing it over and over again such as the repetitions with the letter sound and trying to blend all the words, it’s important that they’re able to make sure to stay with the schedule. Reinforcing at home like for math and reading are kinda along the lines that Sylvan does like the phonics-based stuff for reading. My son has only been in it since early February and he’s reading books now. Doing a little extra at home makes a difference.

    My son was in the middle of third grade when he got assessed and he was at kindergarten level. The school was doing more stuff when he didn’t even have the foundation to try to do it. It was kinda waste of time. They should’ve been doing the basics with him first and then building up those skills. The reason why I’m happy that we did Sylvan is because they did that. My son is in the middle of second grade now and it was only in February when he started. So, it has been amazing and the staff has been great which includes Mary Ann. Victoria, who does all four different Sylvan Learning Centers in our area, has been great too.

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    Reviewed June 22, 2020

    My son was falling behind in Reading and Math, and I wanted him to stay in the level. Sylvan really helped him. I just found an overall improvement in his grades and his confidence in doing Math, especially. I would tell others that those men and women that were helping my son will whoop the kids into shape. They’ll get those kids back on track. I don’t know about anybody else, but they got mine back on track. They did nothing but great things for me and my son.

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    Reviewed June 21, 2020

    I went online and googled tutors in the area and Sylvan popped up. The main focus was for Math and English. My kids earned their grades. They didn't appear to be struggling too much. They had a little bit of trouble with some of the Math, but overall he's okay and he did well this school year. They just changed management though and all the tutors are not the same. But my kids really like the original manager and his staff, his teachers and they seemed really sweet.

    They really connected with Ms. Katherine and really like her way of explaining things to them. They were pretty disappointed when they figured out Katherine wasn't there anymore and probably wasn't coming back 'cause her desk was cleared out. We're pretty sad. The new girl's name is Sarah, but we've only seen her twice. But she seems okay so far.

    The only issue that we have is their billing. There's no consistency in the billing. Sometimes, it's a ton of money. Other times, it's not. Sometimes, it's twice in a week. My husband brought it up with them in early March right before everything got shut down with the quarantine. But we never heard anything back. It seems like when the management changed and they didn't make that known to anybody that management was changing. Just all of a sudden one day the same people weren't there. I don't even know anybody's name.

    We had all our print outs and he said, he will look into it. Then the quarantine happened and he wasn't there when I went last week. I was gonna come to see how now since we just started back if it's leveled out now or what. They probably owe us money. The billing should be pretty consistent. And we didn't miss anything or if we had to change the date, we pick another date within the same week. So, I'm not really sure what's going on there.

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    Reviewed June 20, 2020

    I used a different tutoring company before but they were more face-to-face. When COVID hit, they couldn't do the online option. I was looking for the online service and found Sylvan. I enrolled my child in the college prep classes. We're doing a 12-week course. It's twice a week until he takes the ACT. It would be better though if it was face-to-face. But so far so good. The staff is great and I really like them. The director is great and responsive. I'm satisfied.

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    Reviewed June 20, 2020

    The tutor came and did the testing. They saw what they needed more help on and they worked through that on the tablet. I saw the improvement at home and in school. The learning experience was good. It was just a little disappointing because they said it would take a certain amount of hours and that wasn’t true. When they did the testing, they said from where she’s at to where she needs to be will take this amount of hours. I bought those. She’s not close to being where she needs to be. She’s still very behind. Then there was not much discounts going on for us being military. There’s nothing for multiple kids as well. I don’t get anything if I don’t prepay. I had to put 5,100 to be able to even get a 15% discount.

    I love this location, I love the people. Everybody there literally knows what they’re doing. But the price is outrageous. It’s worse than paying for a private school. The estimated time takes longer than what they say. I will literally go bankrupt to be able to get my kid to par because they said it was 160 hours, and she’s not even close to being where she needs to be whatsoever.

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    Response from Sylvan Learning

    Hi Renata,

    We understand your frustration and are so sorry you feel this way. We are sending you a direct message now so we can help resolve this!

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    Reviewed June 19, 2020

    Some of my friends told me that they knew people that have used Sylvan Learning, so we tried it out. Right now, since COVID has hit, we’re doing Reading and Math. We’re doing four hours a week. They seem to be doing really well with my son. He’s doing a lot better. Since COVID hit March, he’s had very little other instructions because the school system did nothing. Sylvan is all the instruction he’s had since March other than just the school sending home some work pages, which I thought were not helpful.

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    Reviewed June 18, 2020

    When I called Sylvan, I was impressed with the lady that I spoke with and what they were offering and just went with them. My reason for calling them was reading but then decided I wanted Math, too. My son always loved school and he went through a phase where he loved to read. Then, all of a sudden, he didn't want to pick up a book at home. We were starting to see the struggle but we didn't want it to get to where he was really getting to it and it could become a big issue to where it started affecting him of loving school. But with Sylvan, that has definitely been prevented.

    He's doing virtual classes four days a week even though his center has opened back up. He does two days of Math and two days of reading. When he's done every day, he would say, "Oh, I don't want it to be over". He looks forward to it very much and he really enjoys doing it. They've worked with him on his addition and subtraction. They've also started him on multiplication and division, which is amazing because he's going into third grade and he's doing great with it.

    Part of us for doing this was to build his confidence because we felt like he was little below where he should be. He just finished second grade but he won't be turning eight until July 19th. Add the virus thing in and being out of school for a semester. So we really wanted to make sure he was up to par, if not a little ahead. They have done above and beyond what we've been wanting. His reading has come leaps and bounds too. He's very quick and they've been teaching him to slow down in his reading and more for comprehension. I've been able to see in his schoolwork at the end of the year that he has started to slow down more in his schoolwork and his writing and not rushing. So, there's a big improvement in all of it.

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    Reviewed June 17, 2020

    Sylvan has helped my son stay on top of things. My son is really good but he gets behind if nobody stays after them and the school closes. They helped him not to get behind and to stay organized.

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    Reviewed June 16, 2020

    I had heard a parent talking about Sylvan and she was really happy with the results. They’re in town and it was convenient. I just thought I need someone to tutor my grandchild. The tutor focuses on reading and math. My grandchild is happy with it. She comes out happy thinking she did well. She didn’t wanna do it at first. It was kinda forced on her. But she’s come around and she really likes it. I’ve talked to them once and see how is her progress. But I don’t see anything in writing, or I don’t hear from them to say, “Hey, we need to let you know...” I think there should be more feedback for us.

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    Sylvan Learning Company Information

    Company Name:
    Sylvan Learning
    Year Founded:
    1979
    Country:
    United States
    Website:
    www.sylvanlearning.com