StraighterLine Reviews

I cannot recommend StraighterLine enough for anyone trying to earn their degree without drowning in debt or losing their mind to rigid schedules. I was skeptical at first, but this platform is the real deal.

I'm currently taking the Anatomy and Physiology class. Terrible. The material is structured poorly, it's not explained well, and I often have to Google New terms that are used but not explained. I've also found a few blatant mistakes in the material. For example, in the S stage of interphase, the course says that the cell replicates its DNA. However, previously, the course explained that no cell replication takes place in interphase, but rather in metaphase. Explain that. This is what happens when you use AI to write coursework.

The professor in the Calc 2 class is incredible and makes the topics seem extremely reasonable and interesting. I would absolutely recommend him. However, the rest of the class is just awful. The user interface glitches and times out in less than 10 minutes (can't even make it through one video lecture), the practice tests are harder than the material presented in the video lectures and are hard to read, and the tests have short time limits and are incredibly harder than the practice tests and often include material that wasn't presented in the lectures (for example, we learned about the finding the length of an arc, but then the test expected us to revolve the arc and find the surface area of the solid without preparation).

10/10/25 I called customer service to cancel auto pay for my 91 yr old mom that is dying. They would not cancel it because I didn’t give them two phone numbers my mom called. They provide false advertising by saying the consumer can cancel at any time. That is not the case, they asked for the phone number, pin #, and asked for two phone numbers that was last called on that phone. I told them my mom is dying and that my mom doesn’t make calls. The phone was purchased so her kids would be able to contact her… My mom doesn’t get many calls.

I took multiple Spanish classes, the materials that they offered did not prepare me for the tests or the assignments. I ended up spending several months on what should’ve taken a fraction of the time. To make matters worse, whenever I had time to study materials, they were often off-line, or I couldn’t even log in, or my progress would get reset. The only way I completed it was by using outside study materials. I shall never go back.

I appreciate the flexibility of the self-paced courses, which allowed me to work at my own pace. However, the course material for the intro to statistics class was vague and sometimes confusing. The AI videos that accompany the modules were a bit creepy and not helpful with reviewing/summarizing the module material. The videos also played incredibly fast without a method of slowing down the pace to process the information (other than pausing every few seconds). Each module also had an overwhelming amount of information with examples that sometimes did not make sense, and other than making an appointment with a tutor, there was no one to contact about it. Last but not least, the university I was accepted into was not willing to accept the credits from StraighterLine because StraighterLine is not accredited, even though StraighterLine advertises my school as a school that accepts their courses.

I signed up for a Biochemistry class and got charged $178. Turned out that the course did not include any video lectures and multimedia content, just basically you are buying an online textbook. As soon as I found this out (within minutes of signing up) I asked for a refund because they completely misrepresented what I would be getting. This collage level course is basically a scam. I went back and forth with support and they would not issue a refund. I also asked them to cancel my account. One year went by and they automatically charge me again for the same amount. When I log into my account there is no way to remove the credit card or cancel or close the account, so now I have two an authorized charges. This is a complete scam and the site should be shut down.

I had my Anatomy and Physiology courses several years old and registered for two courses Anatomy and Physiology I and II thinking that I have to take it. But then I found another route where I didn't have to take those courses for me. So the courses were useless to me. I never started the course, I just purchased it. So I asked for refund multiple times but the manager of member and billing service never listened to my concern and kept saying there will be no refund citing their no-refund policy. My circumstance was unique but they didn't bother to listen at all. So I just lost $178 for no reason.

Fix your customer support!!!! Stop putting people on hold for 15 minutes after speaking a sentence!!!! Multiple cycles of waiting to get an answer, yet the monthly fee for the course needs to be paid on time.

When you have IT issues no one can assist you, the problem is never fixed and they still expect you to pay your monthly renewal on time after you have lost time due to not being able to access course.