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Udemy is an online learning platform with more than 100,000 video courses. Some courses are free, but all are relatively inexpensive. Students receive guidance from an experienced instructor and have lifetime access to any course. Courses are available in 65 languages. Topics include business, finance, development, information technology, design, music and fitness.
Pros & Cons
- Course variety
- Lifetime access
- No academic credit
- Can be pricey
Udemy is a great option for people who want to build or enhance skills. It has a variety of courses with multiple learning styles and provides lifetime access.
Top Udemy Reviews
Many of my coworkers choose to use Udemy for continuing education. I feel it has the best selection, training and curriculum vs others I have tried. Yes, the courses may be longer...Read full review
I'm in the middle of taking two different Udemy courses ... and both are excellent (IMHO). I know that some people have had bad experiences with Udemy courses ... So some are good...Read full review
What is Udemy?
Udemy is an online learning platform for students and professionals. Udemy has more than 50 million students and 57,000 instructors who teach courses in over 65 languages. The company has more than 100,000 online courses available on desktops, laptops and mobile devices through its Android and iOS apps. Users can study any topic at any time, and every course purchase includes lifetime access to the classes.
Popular course categories on Udemy include:
- IT and software
- Personal development
You can answer a few quick questions, including what topics you’re curious about and how familiar you are with specific subjects, to receive personalized course recommendations.
Udemy courses are taught by video, audio or text. Course features vary by platform but can include quizzes, closed captions, bookmarks, reviews and instructor announcements.
When you complete a paid Udemy course, you receive a certificate of completion. Because Udemy is not an accredited institution, the certificate only demonstrates your skills and achievements to employers, family members or friends.
Udemy for Business is a popular option for employee learning. All Udemy for Business clients receive unlimited access to the 4,000 most popular courses and fresh content from more than 1,500 experts and real-world practitioners.
Some popular online learning platforms feature a membership system, but Udemy is a pay-per-course service. Courses on Udemy range from $9 to $300, and the company frequently hosts sales.
Udemy accepts international debit and credit cards, PayPal and bank transfers. The company offers a 30-day money-back guarantee.
Is Udemy accredited?
Udemy is not an accredited institution. Each completed Udemy course includes a certificate, but the certificate can’t be used to seek formal accreditation.
Are Udemy courses legitimate?
Udemy is a legitimate company. Courses are designed to help you learn or enhance a particular skill. Every student who completes a course receives a certification of completion, though it cannot be used to receive formal accreditation for continuing education units or coursework.
Why is Udemy so cheap?
Udemy courses are priced based on the market, though the company does host sales and sometimes an instructor offers discounts to increase sale volume.
How long are Udemy courses?
Every course has a specific duration associated with it. Once the course is purchased, the consumer has lifetime access to their selected courses.
Do we recommend Udemy?
Udemy offers free and paid always-accessible instructional courses on a variety of topics for professionals and students. If you want to learn a new skill or develop a current one, Udemy is a great option for learning. Though some of its programs can be pricey, the site offers several economical and free instructional courses. We recommend Udemy for its varied assortment of coursework, simple payment structure and lifetime access.
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The courses are not that great, the content is unnecessarily prolonged in certain cases just to increase watch hours. The video quality, lighting and voice is very poor. I do not like the way they procrastinate and sometimes make fuss about refunds. I had to check time and again with them about refund status where they made excuse that payment did not pass through and they would try again.
My account is disabled and don't know the actual reason. Contacted policy and they told me the account has been used from some banned countries. I was and am in Australia ad never used it in different country. I emailed again and again and ask to enable my account and they don't answer my emails. It is possible my account to be hacked? Possible! But asked them to enable it again and I will change my password but they don't answer my emails at all.
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Udemy certainly offers a lot and quite a variety of courses. However, many courses are outdated and some instructors only communicate with you if money goes to them. I've paid for a three-part cybersecurity course and found that it was outdated, many of the resources were not available, the instructor never responded to me, and asking for a refund from Udemy was met with excuses and lies and procrastination. Then, once beyond the 30-day limit for a refund, Udemy told me I was beyond that 30 limit.
Free courses of concern was a course on blogging. I found one that was of high interest to me. I took extensive notes and decided to use the theme used in the course. Afterwards, contacting the company selling this theme told me it had been deprecated. Back to Udemy and no place to put a review on this. While in Udemy I found the course was not all that old. If the theme was deprecated, then a disclaimer at the outset of the course should have been presented with that information. The author is on this company's website. Contacting the author and I was conveniently ignored. So, I purchased a theme from a different company.
I filter courses offered to English; however, many courses may be in English, but presented by someone with such a thick accent (southeast Asia is most common) that one cannot understand them speaking VERY FAST. Again, there are a lot of good courses on Udemy. Just be aware that the courses may be outdated, contain erroneous information (it may be an author's bias), and unless there is money involved you may not hear anything from the author. My days of purchasing any courses from Udemy are long gone! I stick with the free courses and keep an open mind on material presented. Maybe I can use some of that information; maybe not. A free course may only mean wasting your time, not your money.
Be very careful when using this website. Some of their courses are terrible and the company has awful customer support. It is very cheap but if you are serious about learning something new I would do some research and choose a different platform.
I bought a course and few days later found the course is on sale. So I requested for a refund, explaining the sale price issue. So customer support will either refund me the full money or send me an email to confirm if I am ok with a price adjustment. Instead of doing that they considered my case as Partial Refund for their convenience and issued me partial refund. I emailed them that I am expecting a full refund and then their customer care started playing with words that my initial reason made her THOUGHT I am asking for a price adjustment hence a partial refund. Anyway, later she confirmed that she has initiated a full refund and would get the money in 5-10 business days. I waited 15 days and no money was refunded, for which I had to reach their customer support again and had to go through the whole thing one more time.
This time she informed that the refund was issued but it was stuck on her side (maybe they were expecting that I will forget and when I get back to them after a certain period of time, they will deny me the refund). Finally, I got informed after 15 days that I have to wait more 5-10 business days in order to get the full money back. I am in doubt whether I will receive the money or not but surely it was a horrible experience. They have zero knowledge about customer support (A.K.A customer harassment) and what makes it worse is they try to push sale. I have never expected such experience from UDEMY, because I have purchased many course from them. No more UDEMY purchase from me and would suggest others to look for other places.
I purchased a guitar course for $50.00, Udemy said that I had a month to review the course and if for any reason I don’t like it, I could cancel it and get my money back, not true after 1 month, I never got my money back, there no telephone number to call, please never, please never buy anything from Udemy, I don’t recommend buying anything from Udemy.
I had audio problems halfway into my course and could not solve the issue with their recommendations. I gave put in a request for a refund and have not received this. Contacting them is futile. Buyer beware…. Do not use this site.
I paid for a Python course and since it was very old and with errors I asked for a refund. They offered me another course, which turned out to be like the first. I wrote to the author that there were mistakes to correct them, but he did not answer me. They didn't refund my money either.
Hello, I have taken some Udemy courses. Some were quite good. But be careful of the ones that ask personal data from you. Some pretend it is for certification, but they may abuse it. In my case, I never share my email address with people I do not know, but I gave it to a Udemy instructor from India (Advanced Innovation Group Pro Excellence or AIGPE) and clicked on some links that I should have not clicked on. Ever since I have been receiving one after another ransom attack and phishing attempt and you name it. That was my number one email address and basically it is no longer usable. I contacted Udemy but they refused to do anything about it, probably because they just care about the sale, not what happens afterwards.
While I find the courses I am taking are fairly good, they are only available online, but intermittingly so through the last few days, some parts of the courses do not open altogether. More frustrating is that there is no email or phone number to contact! Frustrated customer!
Udemy Company Information
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