Strayer University Reviews

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About Strayer University

Founded in 1892, Strayer University is a private, higher education institution which specializes in degree programs for working adults. The university is accredited by the Middle States Commission on Higher Education and offers undergraduate and graduate degrees at over 90 campuses in more than 20 U.S. states and online.

Strayer University Reviews

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    Reviewed Jan. 17, 2024

    DO your research before attending Strayer - they will make it impossible for you to drop a class even if you have urgent, legitimate reasons. Admissions is hired to make money for the college and is based on commission. If you decide to consider this college, ask detailed questions, know what you are e-signing and KEEP copies, make sure any charges on your account are accurate. Ask for phone numbers and contacts from day one for questions or concerns. Know what you are getting into with this school, I cannot stress that enough.

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    CoverageSales & Marketing

    Reviewed Nov. 18, 2023

    I was charged a withdrawal fee from not completing the first Summer quarter due to personal problems which is fine by me. However, my problem is on my financial dashboard for the fall quarter, It doesn't show any of the deductions they claim I owed out of my refund...nor does it explain where almost $2,000 of my Pell Grant went!!! So after talking with someone I still felt compelled to further dig. So I went back to the summer quarter, and saw that I was only charged $25 for the withdrawal fee!

    Also I still have to pay back the full private loans, yet they claim that money was taken to cover the summer tuition fee!!! They lied about the amount I was charged for early withdrawal, and my pell grant isn't accounted for!!!! That's a breach of contracts on their behalves, AND THEFT! I'm going to fully withdraw, and dispute EVERYTHING! Oh, and let's not start on the system not clocking attendance adequately... Or better yet how the professors are not much help at all!!!! I'm livid, disgusted, and feel scammed overall! Why are they still in business and not being investigated??!! Their 90% of one star reviews written on them speaks volumes!!!!

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    Customer ServiceStaff

    Reviewed Nov. 16, 2023

    I thought I loved this school, and if I would have been writing this four years ago, I would have said this university was amazing. I believe they called so much they finally talked me into going back to school, which I knew I could not afford. After probably twenty phone calls, I agreed and signed up. I got them to return my emails and text messages the first year I was back in school and it seemed everything was great. Sense then, I can't get my "academic couch Tara" I believe her name is to return a email or anything. I have been trying to change my major for almost two years now. I also somehow have completely drained my financial aide and I am not even half way through school.

    This school does not do what's best for it's students, and dont think that there will be anyone on the other end of those emails because there isn't. Its funny how my couch changed to someone different after my first year of being there. Sense then I just get the same email with her telling me her name and that she is my couch and will help me if need be. Not one time has she returned a email and I have been stuck in classes I don't want or need and cannot get any help. I am so upset and I am really thinking about getting an attorney because I believe this school is ripping students off for their financial aide. I think I am a victim of this and need help so if anyone out there has any advice please let me know.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 30, 2023

    Shawana ** is a coach at Strayer University, She does not respond to emails and when she does she is incredibly unprofessional. This School has been a massive letdown. They force you to take classes that do not even count towards your degree, so that it takes longer and you are forced to take out more student loans than necessary. If I were self paying I would be allowed to only take the necessary classes for my degree. This School is a scam. They are forcing me into more debt. They do not teach, They simply monitor. STRAYER is an embarrassment to the education system.

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    Reviewed Sept. 25, 2023

    When it was time for me to graduate (2007), I paid my graduation fees and never received my diploma. When I inquired about this, Strayer had the nerve to send me a bill stating that I still owed them money that I did not. Stay away from this school!

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    Reviewed Sept. 6, 2023

    I found out too late that businesses do not recognize this school. They have now combined with another school to stay in business. They should be discredited and closed. I attended this school around 2008 but did not finish. I felt it was not necessary to get my MBA from this school due to the fact the lack of respect throughout the business community in Columbia SC.

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    Sales & MarketingPrice

    Reviewed Aug. 1, 2023

    So how Strayer works is that I attended this college not to build for a future career. I have a career. I attended 4 years of culinary school and got my degree. I am a 5 star world renowned Private Chef. The school accepted grants and loans to cover my classes. When hurricane Ian hit Florida and I was severely impacted what I was told was that they don't care what I lost or went thru and dropped my classes and had the nerve to charge me the same amount that they got from the federal government. This is fraud. If you experienced this step up and do something about it. Don't attended this college. They are scam artists and they commit fraud.

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    Reviewed June 26, 2023

    I attended Strayer for 3 years only to realize that I wasn’t really learning anything. They don’t care about you when it comes to your education and they don’t really teach you anything that is relevant to your course of study. They are money hungry and don’t care about you actually getting an education.

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    CoverageSales & MarketingPrice

    Reviewed June 9, 2023

    I graduate from Strayer University at the end of this month. My degree will be my scarlet letter of shame for falling for a scam. I know most of you may be thinking “Wow, congratulations!” or “What an accomplishment!” but honestly I am ashamed and embarrassed. I have wasted my time and money on a scam. Strayer University has stolen thousands of dollars from me and many others. Throughout my time at Strayer, I was taken advantage of and did not receive the quality of education that was promised to me. Despite completing my coursework with all A’s and preparing to graduate soon, I have learned very little. It is particularly concerning that I was directed to watch videos on LinkedIn by my professors instead of receiving proper instruction. These videos are from LinkedIn Learning and cost $19.99/mo.

    The cost of each class at Strayer: $1525. I was enrolled in three classes per semester. A semester is 11 weeks, so let’s just roll that up to three months. Three months of LinkedIn learning would cost me $60. I instead paid Strayer $4575 plus fees each semester I attended. I’m no genius (and to be honest Math is my worst subject) but the Math ain’t mathin’. Unfortunately, this situation has resulted in significant financial expense and a waste of my time completing assignments that I could have completed independently by watching the videos on LinkedIn. Furthermore, this experience has caused me emotional stress, as I have had to balance my studies while working a full-time job and several part-time jobs to cover the extreme cost of attending this university.

    If you are considering attending Strayer University, I urge you to reconsider. There are many other, more reputable universities that will offer you a better education and a better value for your money. I am sharing my story in the hopes that it will help others avoid the same mistake I made. Strayer University is a scam, and I want to do everything I can to warn others about it.

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    Staff

    Reviewed May 2, 2023

    I have transfer from Capella hoping this Strayer university would be better but the grass is not greener on the other side. The professors don’t teach you, they give you a lot of unnecessary readings so you could teach yourself. I did not pay thousands of dollars to teach myself, if so then I wouldn’t be here. For one, I am a visual learner. Reading words don’t always work for me and the professor doesn’t care about visual learning. She just states that she provided videos from other people’s work and expect us to know how to do the assignments. Ridiculous. Unfortunately this is all across Strayer’s courses. I wish I could get a refund. If I have seen these reviews ahead of time I would have not come here. Yes! I do read the provided materials but if you cannot teach something to its simplest form then that doesn’t make you a very good professor.

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    Customer ServiceStaff

    Reviewed April 28, 2023

    Before you decide to attend Strayer University, I want you to keep in mind that "some" professors have zero tolerance against people with learning disabilities. I'm on my second year and I haven't had any problems until now. I suffer from multiple disabilities and a learning disability is one of the major ones and this class I'm in now could care less about my disabilities. I have a hard time learning and it takes extra time for me to fully understand things. I submitted a assignment and I truly didn't completely understand it. They refused to give me a second chance to try and raise my grade.

    For years I suffer from depression and anxiety and it just seems that some professors are just rude bullies that's just out to make a dollar and could care less about you and your grades and or what you are going through in life. They refuse to give you a second chance on assignments. Not everyone is smart and perfect like they are. It's truly a shame how some of these professors are allowed to treat their students. Strayer University is a truly amazing university. Just please keep in mind not every class is going to be great.

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    Reviewed April 27, 2023

    Strayer University is holding people REFUNDS and I am a student as well in the MBA program and I do not work, all of their jobs are in west. I don't know where and I live in NYC. Someone help the student please.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2022

    Good Evening, Mrs. ** or to whom it may concern. I'm a graduate student at Strayer University. For the past year or year and a half we have been force to take classes online due to COVID. Now going into year two things in the DMV area and other states have opened back. Strayer has even allowed their faculty to return to work. Our children from elementary school to High school has free education. The school board set a date for all students to return to school and we as parents had to go with it and what restrictions are being put in place. Even the CDC stated we don't have to wear mask anymore and the Federal government open its doors. I would like to discuss when will we get to be notified on when will classes be returning.

    I know I'm not the only one that has raised this issue of when the class will be back on campus. I would like to have some type of answer because I have children just like the Majority of the students and staff. Our children have been in school for 2 years and the parents do not have a say. Strayer needs to take in the account that every student learns different. I pay for my education and I did not get any choice to how I get to handle my education. Now the CDC stated no more mask or Quarantine mandates. Even the Federal Government is back open.

    Again I pay for my education and don't get a choice or any type of correspondence on how long class will not be on campus. But it is ok for the staff member to go to work but I pay for my education and I didn't get a choice or any type of option and before you say tutoring the tutoring is not face to face. I have to leave a message explaining my situation or problems then wait for some to get back to me. I need answer. I'm entitled to some answer. I pay for my education. If the President and Vice President of Strayer University doesn't feel the need to answer students maybe they will answer the news media? Octavius ** Student

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    Reviewed Aug. 25, 2022

    Everyone is complaining about Strayer. Do your research on your fasa, see if you have enough funding before you attend any school. It's up to you to make sure you do. I myself have no problems with them, they were very transparent about everything not like the college before I got into Strayer. They said I had no funds from fasa which I did. Mind you, this was a community college only 20 minutes from my town. They were less transparent and the job thing, it's up to you to find a job, not them.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2021

    This was by far the worst experience I have had with an online school. They don't care about you as a student and only want one thing; your money. The people that are supposed to help you get enrolled and answer questions about financial aid have no idea what they are talking about.

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    Reviewed Aug. 24, 2021

    Was told my degree would be in HR, Kept asking to make sure as all my classes was in HR in 2013 when I received the degree is was in Business Administration. Called the dean to advise. Was told he would get it straight. Received a email advising the program was switched to Business ADMIN. from HR. I took out student loans to receive a degree in HR not Business. I could have went to another school and Received the degree I wanted. Now stuck with over 50k in student loans with no job in HR.

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    Punctuality & SpeedStaffProcess

    Reviewed May 18, 2021

    Where do I start. So I was in enrolled in University of Phoenix this year 2021 and I decided to go with another school which would be Strayer University because their classes in the field that I am studying started a little bit later which fit my schedule. I was approved for the fast one and I was approved for my program. My understanding was after registration that all I would need to do was to change the school code of my approvals and that everything will go through fine. Needless to say that did not happen. Literally my classes got paid for my Pell Grant got withheld. When I spoke to Fafsa they stated that all they had to do in the first place was override instead of making additional transactions to make me not eligible. I literally been working on this for two months.

    Needless to say the school got paid for my classes but they’re making no effort to fix the mistakes that they are representatives and their financial aid me to make me an eligible for submitting my information when hello I have already been approved this year and you guys kept putting in PJ forms which made me an eligible. This is absolutely the worst experience ever. I wish I would’ve just stayed at University of Phoenix. I never knew that this would be so hard. I literally am talking to financial aid and phosphor and the dean and I still have yet to get a resolution to this problem. If they think that I’m going to school and not get what’s granted to me then they’re crazy because therefore I mean withdrawing at this point will be the logical thing to do because I will be crazy. The incompetency of the student financial aid to pay for classes and not get my pell grant that I was already eligible for three times guys. Three times and you’re still sending in PJ.

    It is just almost like they do not comprehend the process of financial aid or even just transferring from one school to the next so would’ve been different if I had to apply for all of these things when I got to their school but it was already apply for approved by Fafsa and so I’m not understanding but I definitely would advise anyone thinking about going to the school to make sure you get all the information you need because she may just be paying the school to go to their school and not even be able to go for your pell grant because their financial aid department is illiterate. I filled a complaint with student financial aid dept at this time.

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    PriceStaff

    Reviewed April 29, 2021

    In the beginning, it was all good. The classes were great. But there are several problems. I am pre-registered for classes. I should be able to choose what classes that I want to take and when. I requested that my counselor stop that, and she did it again. Then, you are forced to have a "discussion" with classmates. I just want to do my work and be done with it. I am not there to make friends. Half of the students do a copy and paste from other sites. They tell you, that you are to use correct grammar, however, most of the students don't. They spring these huge assignments on you, then tell you that you had two weeks to prepare when I made a complaint twice in weeks 2 and 3 that I couldn't view the assignment. The lectures are either from a year ago or close to a year ago.

    I think they need to change their strategy when it comes to teaching. I am paying over 3k every 11 weeks (my price actually went up this year, for what I don't know. They didn't even inform anybody of the price increase). I am not rich. I cannot afford to fail this school, but it's beginning to look like they don't actually care. They just want money.

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    CoverageStaff

    Reviewed April 12, 2021

    DO NOT FALL FOR THEIR TRICKS!!!! They are real nice when you are signing up and very responsive for your first semester. After that, they screw everything up. I am a veteran and had the Pell Grant to cover expenses and they still tried to say I had past due balances for tuition and books. When I tried to get this resolved, they drag their feet so that I could just be academically withdrawn and owe more money. When I tried to appeal, again dragging their feet so they didn't have to do anything. Now there is a collections account but no one wants to communicate to get it resolved. It took nearly 2 years to get resolved. My husband has a worse situation happening. Absolute nightmare.

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    Customer ServiceContract & TermsStaff

    Reviewed Jan. 28, 2021

    I have been going to Strayer for a long time. I went for my Bachelor's, which to be honest was a fantastic experience from start to finish. Then I decided to go directly into my MBA immediately after graduating my Bachelor's. All of a sudden, the Admin help went away completely. They messed up my financial aid every single term. I could never get a phone call past the first semester from anyone. Not about grades, financial aid, registration, technical difficulties, nothing. Everything was done by email and I had to include everyone possible and be rude just to get a response.

    One of the terms, they just simply told me that I did not have enough financial aid and they could not help me, I had to pay. I know for a fact I was still eligible so I resubmitted my FAFSA and let the submission get processed automatically without contacting them, then all of a sudden I had a full term of financial aid available. I can't even update my address and phone number without it being a problem. They STILL have some of the wrong information for me that I can't get fixed. The classes and teachers are actually great, but they overcharge and will not actually assist you with any Strayer specific issues. Go somewhere else, do not take your graduate classes here.

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    Customer ServicePriceStaff

    Reviewed Jan. 12, 2021

    THE worst decision you can make for your post secondary education. That is ESPECIALLY if you are paying out of pocket. There are more respected online schools out there that cost less and give you a higher quality education and learning experience. Please do your research! I wish I had done better. Strayer only wants your money. They do NOT care about the student. The admissions office staff are all so kind and that is where it ends. The Business deans' hands are always tied. There is never anything they can do to help you but of course they are all so sorry for your experience.

    The instructors reply to your well thought out discussion posts and essays with general pre recorded videos that offer no real constructive criticism. Getting a hold of an instructor is nothing short of a miracle. Calling or emailing your success coach is futile. I waited literally 3 hours, no exaggeration to speak my coach and ended up getting someone I didn't even know. But guess who you can always get in touch with? Finance Department is always available to take your money. Do your research! You can do better than greedy money grubbing Strayer.

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    Staff

    Reviewed Dec. 16, 2020

    Those two names I have mentioned above, are the people that I dealt with. I don't know how people can actually promise to help you and do not keep their promise. You pay money for your education and you do not learn anything let alone getting some help to pass your classes. I should have known that Strayer is one of those schools that finance matters instead of teaching students. I should have done my research before registering though. Thank you Strayer. Lesson learned.

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    Customer ServiceInstallation & SetupStaffProcess

    Reviewed Dec. 8, 2020

    I absolutely recommend Strayer University to anyone aspiring to a degree. I am a current student. I've been with Strayer for 2 years, now and a President's list member. My favorite aspect is the classroom. It's catered to recent events, interactive content, and innovative instruction. The Strayer Stories are so great! They star celebrities such as Queen Latifah and Mannie Fresh, as well as local heroes. Communication is top of the line and honestly, as long as you try your best, complete your work, and don't have a sense of entitlement, you are going to go far with Strayer University.

    After I complete my Bachelor's degree in Business Leadership and entrepreneurship, I'm definitely continuing on to obtain my Master's degree. One more thing before I go, the Leadership courses and programs have changed my life! The Joe Gibbs Performance management program and Finding Your Leadership Purpose are incredible. Don't take my word for it, call to set up an appointment with a coach today! You won't regret it.

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    Staff

    Reviewed Nov. 4, 2020

    Nothing but liars. I have been waiting since august so 2 months to get my clearance letter stating I have withdrawn. Because they are dragging their feet I have been tossed out of another school. They need to be shut down.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2020

    Suspended me for 1 bad grade and appeal twice. She told it was still processing and email again. She said start class in 10/6/20. But when that day came I found out I'm still suspended and the only thing she said sorry for that!!! "Can we reappeal?" I said. No. I'm done. And tired, exhausted, frustrated so I file complain to students affairs. They said they would look into it.

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    Reviewed Aug. 3, 2020

    I completed my bachelors and masters degrees with Strayer. I took all but two classes online while working full time and raising my three kids. Strayer was so convenient and I had no issues with my financial aide, notably at the end of my bachelors I ran out of aide and was offered assistance that I was not aware of by my counselor. I had support from my instructors whenever I needed. I’d recommend Strayer to work adults hands down.

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    Reviewed June 13, 2020

    While there is a small percentage of legitimate “professors” and capable students, the vast majority are a joke. It’s more so a business driven by profit margins at the expense of misguided students who receive a substandard education at exorbitant costs. Stay away!

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    Customer ServiceSales & Marketing

    Reviewed May 15, 2020

    This unaccredited college is bias and has cause me some extreme stress to the point I am not able to continue with this school at all. It's not good for my psyche!!! I have been lied to and on, disrespected on numerous occasions, and to top it off this ** school has the nerve to throw stones and hide their hands. I don't care how many times you call me threatening me about being dropped and how I'll be forced to pay for the dropped class. Oh damn well!!! I can write a book about all the illegal BS this school has done to me with no care at all. Smh. Financial Aid will be doing a thorough investigation. So see you in court you ** false advertising fake review posting unaccredited college! ✌???

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    Customer ServiceStaff

    Reviewed March 26, 2020

    I was enrolled with Strayer but not anymore after submitting the documents and all the information. They reject it after doing all assignments they take a while to upload the gradee they chose who they feel should get the grade. My success coach doesn't respond to me unless I have to call and complain at least 10x a week because of them not approving my documents. Oh and the refund money I never received a dime of it so before you apply to this school you better rethink they may act all sweet and nice but Hunny they can play you.

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    Staff

    Reviewed Feb. 5, 2020

    Strayer University is a great School. The instructors in the graduates program are informative and helpful. Essentially, I applied myself and received great results and experience. The business, management and human resource classes were relevant to my career. I took what I learned from my classes and applied the information to my project management duties. I enjoyed learning at Strayer University.

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    Strayer University Company Information

    Company Name:
    Strayer University
    Year Founded:
    1892
    Address:
    2303 Dulles Station Blvd Mail stop 6E
    City:
    Herndon
    State/Province:
    VA
    Postal Code:
    20171
    Country:
    United States
    Website:
    www.strayer.edu