Strayer University Reviews

They all also said "because you got the money from financial aid you can just pay that back to us." However that information is false. They charged a 10% fee everyday since my last day of class, June 6. I will never attend Strayer again. Their practices for charging unknown fees are ridiculous. I now owe Great Lakes and Strayer. They refuse to answer the phone and I had a meeting set up today with the one person in the finance office. That's right, one person and she called out sick. I will tell everyone to never attend Strayer because owing a $1400 balance out of no where makes no kind of sense. They keep saying they paid off the 1300$ I got from financial aid but Great Lakes shows no payment. Very upset with Strayer, the Dean, the Corporate office and the staff.

So, I asked her about this assigned coach that Strayer University has appointed to me and what exactly is his/her purpose if they are not in the same degree field as I? "Their degrees vary but they are there to tell you what classes to take and become more personal". Ok??? When I have questions about a degree plan that they are not familiar with personally, how in the hell are they going to understand my concerns or what career tools/processes I am to utilize in order to get the maximum benefits of this degree? Professor **, you are a NO-GO at this station and should be fired for not ensuring these things are in place for students!!!

Even further, Strayer University should be held accountable for hiring these non-caring professionals at this organization and the sad part about it, she's an educator that doesn't care about teaching students but about her pay check ONLY and it showed today during our conversation - #SADPROFESSIONAL. I told her after I've spent 2 years of my hard earned dollars, I'm taking this conversation very serious and I don't think she should be laughing about this conversation about process/tools with this degree field!

At first the systems being used were okay than last Spring. They "Updated and Upgraded" causing a lot of problem and also losing some studying and practicing assistance. When asked they would look into it but ultimately they put the blame on the system company. Due to this loss I needed some tutoring and per agreements I was allowed free tutoring. When I asked about it they didn't have tutoring for the classes I was taking and to contact elsewhere.

Next when I asked the controller at my work (studying accounting), she could not understand the questions or on other questions why they were giving problems unrelated to the field and not used in the field of study. Finally after withdrawing my course in the fall due to not able to keep up without the assistance needed, it took a year for them to suddenly charge me for withdrawing the courses without any explanation. When I withdrew I asked multiple questions and asked what to expect so I wasn't surprised later and even asked if I would owe Strayer, I was told no due to I withdrew after midterms. Please if you want to further your education look elsewhere. Strayer is not the place to go.

I purchase a money order for $20.00 on July 8, 2014 and mailed it to the school. I have been lied to by both the main office in Herndon, VA and the office here in Savannah, GA where I live. I was told that my transcripts were processed and mailed out on July 20, 2014. The other university did not receive my transcripts and I called the office in Virginia and I was transferred where the same employee by the name of Tracy and she hung up on me three times and then discounted from me again. I was told today, Wednesday, September 3, 2014 that my transcripts were sent to the other university, which is clearly another lie because they still have not been received and I was told that they were mailed out to August 19, 2014, in which the school does not have them.

I was told by the other university that they could not do anything until Strayer University return my two loans and I have not attended school there since Spring Quarter and now it is Summer Quarter there. My financial aid should have been returned already, not pending, because I am certainly not going to attend there again. Why are they deliberately not sending both my "Official Transcripts" that I paid for to the university that I am attending and why are they not returning my financial aid instead of having it in a pending status? This is very bad business and it is very unprofessional as well as unethical.

I was using VA funding which pays 60% of my tuition plus loans and pell grants for the rest. When looking at my statements there is no way to understand them. Month one I was charged $22k in tuition, then month two I was given $5k in credits and charged an additional $15K IN TUITION. This went on for months and months. AT NO TIME IN THREE YEARS COULD I LOOK AT A STATEMENT AND KNOW HOW MUCH I WAS CHARGED AND HOW MUCH FINANCIAL AID I RECEIVED. At the end they said I ran out of financial aid and I did not have enough to pay for classes so they awarded me a 90% scholarship, credited me a reduced amount of Pell grant and told me they could not charge my VA funding and I would have to pay the difference of something like $200. On top of that I asked them if they could get my graduation fee from VA and they told me no because they did not charge them tuition, but they told me miraculously the graduation fee was not due and when I made my last payment I was paid in full. I got a letter verifying from VA that they did not charge them for my tuition for the semester.

Later I went to get a copy of my transcript and checked my account and found at the last week of class they withdrew my scholarship (I made a B in the class so it was not because of academics), charged the VA for 60% of my tuition, only used 33 cents of my pell grant and then used the scholarship to pay my graduation fee (plus they had the amount I paid out of pocket). They said they NEVER told me that they would not charge VA and the payment plan we made was in error. I asked them for a month by month tally of how much they actually charged and how much I was awarded because I was also disputing that I received as much financial aid as they said I did but they refused saying basically I would have to figure it out on my own with the screwed up statements they had available and when I asked them to go over them with me line by line they were confused and I got a "I don't understand this myself" answer and promises to get back to me were never kept.

The other complaints I read on this site are true also. In my case: Took a class that 75% of my grade depended on my labs. The labs were not working, I wrote my class and most of them were having the same problems. I went to the dean, tried several times to open a trouble ticket (no one usually answered the line), and complained to my instructor. I failed the class and had to take it over. This time they no longer required the labs and we had to write a ridiculous amount of research papers and I made a D in the class because I could not find most of the outdated material they wanted us to research on. Third time I passed the class when I insisted on a different instructor.

I also, after my first experience, no longer wanted to take online classes for classes in my major but was forced to as they were not available on campus. I wanted to transfer to a different school but they would transfer Strayer classes and no school would accept me with credits for anything I took at Strayer. I also could not find a job with their bachelors degree. NO DOUBT ONE OF THE MAJOR REASONS WAS BECAUSE THE COMPUTER CLASSES HAD NO HANDS ON LABS SO PROGRAMS I SHOULD HAVE BEEN FAMILIAR WITH I HAD ZERO EXPERIENCE WITH. They are REFUSING to audit my account. I know they owe me money. Oh and did I mention the tuition constantly changing? Teachers that were ridiculously ignorant and mismanaged their classes. I can't tell you how many times I had to complain. Oh and the graduation ceremony was 3 hours away at 10 AM in one of the most expensive cities around here. I did not wind up going.

Also, when I completed my studies at Strayer University back in 2012, I found that the individuals at my campus were both professional and helpful as were my instructors who were much better than the previous public university that I attended that only had a 13% graduation rate for its students after 4 years of attendance. Again, my experience with the University was positive so I was sorry to see my campus close and I am unsure who to contact in the event that I would need a copy of my official transcript.

I sent my resume to the corporate office in Northern Virginia for the Downers Grover location and the Schaumburg location. They didn't contact me, and I had worked for them in the Commonwealth of Virginia. Not only was I trained and knew their 'system' regarding LRC standards and procedures, I also knew their office procedures having been a graduate level student while in the Commonwealth of Virginia. They apparently knew when opening the Midwest Campus locations and the expansion that the growth would be overwhelming. How many millions of dollars did they spent on locations, equipment, staff, and the other aspects of opening those campus locations were wasted by their own poor management and leadership?

The office staff at the Loop Campus were inefficient, they were rude, and they even barred me from the campus over a health issue. This interrupted my classes in Accounting, I could not complete the course. I was promised by the office staff that Strayer University would pay for the course and have me enrolled in the online classes. Excuse me, I was taking the Accounting, Financial, and Statistical courses to complete the degree. I had completed 7 of the MBA classes and had the remaining 5 classes to complete the degree; this required that I be physically in a standard classroom where I could directly communicate with the Professor. Since the closure of the 20 some Midwest Campus locations with Strayer University, NOT one of those Campus Deans have contacted me about any classes.

Strayer University is a member of the academic community and promotes higher level of learning for all students, so they promote the concept while the students are in the classrooms that once upon graduation there will be the $50,000.00 yearly salaries plus for their students. Honestly, their degree is useless and pretty much not recognized. I have been out of work, consistently, since 2009. While even documenting 10 job applications per week for many years. Due to the loss of my apartment, I was thus homeless. Strayer University is one of the worst business and organizations. If you think the degree and the classes are worth your time, you will find out that Strayer University is not worth the paper it is printed upon.

THEN when you think that you are done with the college they will start billing you. They told me because I dropped out of my classes. Keep in mind these are NOT classes I enrolled in. THEY enrolled me in the classes. Then I am told because I talked to someone on the phone and do not have a email proving that I told them I didn't want to be enrolled in classes that I am responsible because I have no proof. AVOID this college!!! PLUS they are VERY expensive and will drain your student loans. They are money hungry and will use deceptive practices to get every dollar!!!!

My complaint comes in when dealing with the staff at Strayer. They fall heavily back on the student handbook as a crutch for information and enforcing policies rather than always informing students when appropriate. Granted, we should all read policies and agreements and it is their right to enforce such policies but I also feel, they are SME (Subject Matter Experts) in these types of areas and should attempt to educate the student when they try to obtain more information on a topic.

In my experience, I am now paying more money for a class I essentially dropped because of a policy that I wasn't informed of. I should have known better but life happens and who reads the 400-page policy book. When I call in inquiring on a topic, inform me on the pros and cons. Now I am paying more and all they do is fall back on the policies. Mind you, my grades, attendance and payments have been exemplary. Just a little disappointed in how they handle things.

There are no assignments, just a bunch of dates of someone logging in. I then emailed the Dean of the school and after asking her for proof she quit talking to me. No more response to my emails or anything. This school is so messed up. All I want is my money back and these fools out the way. I never got any notification from them about owing them money or even about classes. Go figure. This school is a bunch of crock. Be careful.

THREE years after completing my courses, I go to refinance my condo and find out that Strayer has sent me to collections for $133 that I never knew about. It took me days to finally get a hold of someone to find out what was going on, to which someone from their business office told me that I owed this amount and that I had to talk to collections. As I said before, I had an exit interview and this amount was never mentioned to me and they waited over a year to send me collections notices. At this point, my email and address had changed but to my knowledge, I did not think I had any outstanding business with Strayer. I see from this site that students have had similar experiences. I will never recommend this school to anyone and will continue to let everyone know that this school is only in it for the money and could really care less about their students. Reading other posts, it just seems to me like this is a common practice of theirs not to finalize payments with their students. Now, my credit is damaged and Strayer has my money.

Classes started April 9th, 2014. They contacted me Feb 2014. I explicitly expressed in March , when I realized they were dragging their feet with processing my financial aid, that I did not want to be going to classes & trying to deal with the distraction of Financial AID paperwork. Good Luck with that. That is when they turned the malarchy up to the ultimate degree.

Strayer, in the 3rd week of school, wanted me to fill out paperwork describing why I left the previous 2 times. They finally gave me this paperwork as if it was new news and no one knew that I was a previous student until the 3rd week. Why not inform me of this in Feb or March, before classes started? They are Gang stalkers and live for harassing people. How is it even legal to get away with this? To treat people this way and act as if they are not applying some sort of PSYCHOLOGICAL WARFARE? How do you not get paid for class when you have access to my financial aid & say I owe you money? Oh, maybe because I didn't finish the course out, they weren't reimbursed (MAYBE). In that case, this just further lets me know that I was targeted by them (in Feb 2014) and their only agenda was to gain access to my financial aid again and also harass and humiliate me.

I was persuaded, before school started and over a 2 & a 1/2 week period afterward, to come back to class, online & campus. I had to be persuaded, because shortly before school even started, I was still dealing with money paperwork. I was told to come back after classes started because I stopped logging in and missed 2nd Week campus class because they were still acting funky. Oh yeah, "corporate" or "main" campus, somewhere in DC or VA was calling me about paperwork. They said they didn't receive something. When I called my "enrollment" campus, they said the paperwork was sent in. I called "out of town" office back, they said they JUST received it. They said it was JUST UPLOADED. Mind games by the corporate out of town office or in town enrollment campus.

May I add that the actual mess started March 22nd, a Saturday. That was Orientation, and the day I tried to meet with my financial aid advisor or anyone for that matter to make sure there were no loose ends. I was rushed out of the office, in their own sneaky way, politely. There were a lot of little interactions that went on from March 22, 2014 up to today April 23, 2014. May I also add that the 1 of the previous times I enrolled in Strayer, I recognized 1 of the enrollment officers. I asked her if she went to a school in the city we now live in, she said No. I thought she was lying, she wasn't. Actually, we are both from the same state which is New York and we both now live in North Carolina. I knew we went to school together; I got the states mixed up. She didn't remember my face. It took 2-3 years later for us to realize that we went to school together.

I was upset about having to deal with paperwork and she was acting like she was trying to help me. I told her, "I know you," and asked her again if she went to Jr. High here in NC. She said no and said she went to a certain school in NY. When she named the school, that is when I realized I knew her from NY. Gang stalking tendencies. MONITOR. If I had enough money for a lawyer, I would take them to court. I know there has to be some kind of description in the law for Strayer's behavior. If it is called bill collecting, this type of tactic needs to be outlawed. I strongly dislike them.

I had financial aid. I don't owe any money. I did not attend any classes for the next Semester plus they didn't have anyone to teach the classes. This is not fair. All they want is your financial aid. They don't care about their students. Without my transcripts it is hard for me to get financial again. On the television when you first get out of the elevators it is flashing across the screen in bold print if you drop before the first 3 weeks you will not be charged for the classes. Now they want to charge 525.00 for classes when I told them way before classes begin I would not be attending any more classes at Strayer. I would be going to community college.

My experience overall was excellent, I started in the Teays Valley, WV Campus and finished in the West Palm Beach one. The only complaint that I have is the $150 they charge at the end of your Master program to confer your degree, seriously!?! I paid for a Master program, and they want to charge me to tell me I graduated when I maintained a 4.0 and fulfilled all requirements. Sad.

Other than that, I loved my professors. Many were prior military who really brought their experiences into the online classes I took. I initially was terrified of writing all the papers required in my Master of HR but ended up mastering that as well. I found it very easy to navigate, but like I said, I was luck to have been an online student at two great campuses. The staff at both were on top of my paperwork, there were a few minor glitches but they were quickly resolved. Essentially, I did my research prior to choosing Strayer and maintained my own progress for three years as I completed my graduate degree. I used so much of what I learned on a daily basis that to me it was well worth the journey.

Several months passed when I noticed I had not received my degree in the mail. I followed up to find out they had done nothing yet overcharged my federal loans. I'M LIVID being that I've emailed back and forth as my proof stating they didn't complete their obligations. Now I'm suffering because staff is no longer with the company to substantiate in adequate work on their behalf. NOT ACCEPTABLE yet no one cares since it's been over a year of runarounds.

Original Review: Feb. 2, 2014

So I am using post 911 GI bill. I signed up for the Winter term. Strayer's staff even told me that VA doesn't pay till around week 4. Early in the winter term one of their counselors contacted me to sign up for the spring term, only the second one there. So now I have charges for two terms on my account, okay. Then the VA does pay for one term. Then one day later on my account, Strayer has it going to third party, it's like they didn't even apply the VA payment. So they send the winter term to third party, and at the same time they sent the spring term to third party, which doesn't start for over a month. How can this be? They sent a charge which the VA had paid for to third party and charges for a future term to third party. I have emailed their staff but I don't have any warm fuzzies they will resolve it. I guess I am going to have to see if the VA has a fraud line, not sure if they care if the schools they pay are giving the vets a hard time but there has to be something I can do. This is completely unacceptable, on any level.

I asked her again to drop my classes. Then all of a sudden she tells me in the beginning of the third week of classes that I do have enough for books. I had to then order them and wait approximately a week for shipment because I didn't have enough for expedited shipping. By the fourth week I was behind in both classes and had two eight-paged papers due that week that would have been impossible to complete in the time allotted. Those papers were 50% of my grade and I would have failed for the semester. Finally in the beginning of week five, I told her that I could not continue my education like this and needed to drop my classes because I didn't want to affect my GPA or end up owing money for dropping the classes. This is when she told me I would not owe anything as long as I dropped within a certain time frame. I had her drop the classes.

I had not attended Strayer since February of 2012; I only received a bill via email in May 2012 after I registered for summer classes to finish my degree. I then asked another financial aid advisor (the other one no longer worked there) to send me documentation showing me what this bill is for and still haven't received anything yet. They are now holding this so-called bill over my head preventing me from completing my degree which I am now responsible for paying the student loans. I also received a letter in the mail claiming that money had been disbursed to Strayer University in April of 2013 from Direct Loans when I was no longer a student there, but no one there seems to know anything about that either.

Strayer is misleading and a waste of my time. They've also billed the VA for winter and spring semesters in the amount of $9,290. Imagine that!!! I will not be attending for those semesters so they can take that bill off. I attended St Petersburg College in Florida and had my disbursement by the 4th week of a 16 week course. They business office in Katy, TX is a disaster and I'm tired of dealing with them to be honest. I'm having to deal with some much bigger issues and they want to play with my money.

I got a call stating that I had reached my lifetime percentage for Pell and that was being dropped. I luckily kept up with this information myself and returned to them all the documentation from the government showing that I was fully eligible for quite some time. Once this was re-instated I decided to go over the math myself and realized if I continued with 2 classes per quarter that financial aid would still not cover everything.

Now, I have to fight with representatives every quarter to get my 3 classes, some quarters I owe $600 and some I get a refund. Dealing with the process is much harder than it should be and the people you talk to are not qualified to answer questions. All I can say to other students is know your own loans and what they will cover and tell these people what you want them to do because if you leave decisions up to them you will end up in a mess owing money.

Even still I kept the option open to attend in the future, until the VA took my entire tax refund due to over payments to Strayer and then getting a $2300 collections attack all in the same week. No matter how I go about this I'm always getting the runaround. Strayer has NO idea what they are doing with the VA, and SOMEONE is stealing money out of MY hard earned GI Bill. Also, let’s not forget their EVER CHANGING degrees available.

Okay long story short...every since she attended Strayer, they had problems with her financial aid. They would either call her and tell her she owed money or she was owed a refund; she didn't know what to believe and neither did I. Now she has one more quarter to finish her bachelor's degree (winter 2014 quarter - 2 classes after this semester). She received a call this summer saying all of her financial aid and loans had been exhausted because she was receiving it for 6 years between the other schools. They said she had to pay for the fall and winter quarter out of her pocket which is over $7,000.

Her husband is back from overseas and they are now stationed in Kansas. She does not have that kind of money and neither do I (in which I had already had to pay out of my pocket for her to Strayer for the Summer quarter before she could attend, $658). They said she was short that amount of money but turned around and gave her a refund for $300 in which she paid for her books for the Fall quarter (I wonder if they know what they are doing at all). The people at Financial Aid told her she can apply to Sallie Mae to see if she qualify. She did but it was rejected saying she needed a co-signer in which she asked seven people (they did the application and were denied also). So now she is upset and disappointed that she may not be able to complete her degree and so am I.

So I called and spoke to someone at the Raleigh campus to see if they could provide any additional help for my daughter to complete her degree because neither of us have $7,000 on hand. So I happen to mention to the person that her husband was in the military. He began to inform me that there were discounts on classes for those who are in the military or military spouses. He began to say that they could provide the discount to the fall and winter classes (provided that proof is shown that the spouse is active duty - which is not a problem) but he was going to check to see if they can retro back to the other classes and provide the discount as well just as long as the spouse was active duty in the military while she attended Strayer University (She began in May 2011- in which that is not a problem). This person kept saying if she had mentioned that she was the spouse of an active duty service member, then they could have done this sooner.

My whole issue is there was nothing stated on any application or no one asked if she was the spouse of an active duty service member so how was she to know? I asked him that question but he kept trying to change the subject saying it was my daughter's fault because she should have told someone; if you weren't asked that question, why volunteer that information? I asked for the campus director's name and phone number to speak with her; he gave it to me but he began to get bitter about it.

I want my daughter to finish her education in the winter. I don't want her to have to stop her schooling because of money issues; she was thinking to pursue her Master's degree at Strayer also. We don't have the money now but will have it at the beginning of the year before she finishes (they are asking for money now). If it is true about the military discount, I need someone to look into this and apply it to her account to ease the burden on us and if it is possible to apply that discount to the classes she had already taken, it would be a Blessing. We have been having communication issues with the staff at Strayer ever since she had been attending, so that is why I am looking elsewhere for possible help. After all, I was the one who referred her to Strayer; I have been praying and asking God to help us - I have faith that He will. Could someone help us in this situation? I have not heard from the Campus Director (I called and left a message). Thanking you in advance for your help, and looking forward to a reply from you.

Now after completing what was to be my last semester I receive notification that I must again retake a class. This is a class I was assured I did not need to retake. Well now that funds are exhausted I cannot get my degree without paying out of pocket for a class I was assured I did not have to retake. I have spent much of this year fighting with a staff that seems to know less about their job each time. I am seeking out legal advice because I have been deceived on several levels from the school. They have received all my financial aid from both loans and FASFA. This was to pay for my education and correct and honest business practices on their part.

Now over the last three years have been unable to take these classes, due to me owing $141.00 for a book 2010 plus owing 241.00 for classes that I withdrew in 2009. Yes, I called and emailed Student Affairs with no response to either. This is truly sad. Oh, plus I was told I have no financial aid money. What has happened to this money, when I just became a junior but haven't been able to take any classes? Yes, I paid $1000.00 in March of 2013 to get started as instructed, but as usual employee left and new person says different. This school changes employees like water, so you're lost, because the one who has worked with you has left the building. HELP, LET ME COMPLETE MY EDUCATION.

UPDATED ON 03/13/2017: I was contacted by a Strayer University (White Marsh) Representative Dec 2015, stating "Come back and finish, due to you being so short of graduating." Phase 1- I explained that in 2005 I had passed a math class, which in 2010 the Dean of White Marsh Campus felt I could do better and withdrew my classes. I signed up for the Winter 2016 and completed my Math and another class with B's. I then signed up for the Spring 2016 and completed both with B's. I signed up for the summer classes and was informed July 8, 2016, that I needed my husband's 2014 Account Transcript for FASA 2014-15, which I explained we had done our taxes separately and that my husband was on disability. I wasn't able to take the Summer 2016 classes. I contacted my husband in reference to his documents, which he explained he was on disability and we had done our paperwork separately.

I contacted the school, the finance department and stated this information. I was informed by the Finance Department in VA to give them his information, so they could gather this information. I didn't think this was appropriate. It took me until August to get my husband taxes together and file them online. I received a receipt stating it was sent to the IRS, which I contacted and was informed the representative couldn't speak with me, due to my husband and myself doing separate taxes. I had my husband speak with the IRS representative, which informed me the paperwork was never received. I was told to mail this information in. I mailed the documents to the IRS, which again the paperwork was never received. I informed Strayer University of every step I made through email, which I have all emails too and from the Finance Department and Strayer (White Marsh).

I resubmitted my husband's documents to the IRS, with a two day receipt, which was received at the IRS on December 11, 2016. My husband contacted IRS, which the document takes 6 to 8 weeks to process. I finally received my husband's Account Transcript the end of January 2017 and contacted Strayer with the Zero (0) that I explained in the beginning when requested. Now I couldn't participate in any classes until this was resolved, which meant I missed the Summer 2016 and Winter 2016. I contacted Strayer of the document and was informed it was too late. The beginning of February I received an invoice for $5669.25. I can't afford to pay this amount at one time. I contacted Strayer, which I was informed to get a loan through Sallie Mae. I know my budget. I contacted the Finance Department and was informed to speak with the Dean. I spoke with the Dean and was informed to speak with the Director.

I contacted the Director that stated I needed to speak with Financial Affairs, due to be putting a complaint in a while ago. Why am I being tossed to this and that department to only have so few classes to graduate. I need help with this financial situation that never should of been given late. This paperwork request should've been asked when I started my classes in January 2016. I was informed two weeks after the original invoice that I needed to pay my past due amount or I will go into collections. I have to pay a fee while participating, stating I've ran out of money and have to make up the difference, plus I had to pay for all my books. I need help resolving this issue so I can finish my classes and graduate. I've been in this school since 2005, which 2009 I had an accident and withdrew my classes through fax prior to the start date of classes and still had to pay a fee.

In 2010 I started back and my classes were withdrew by the Dean (Army), which felt I could do better on this math grad. In 2011 I started back, which was denied because I had to retake my math class. In the Strayer Book (D) was a passing grade. This grade was from 2005 and Strayer received their finance money for this and I received my credit, now it's not passing, which the book says different. Like I said I retook the class, received a B and Strayer received another payment. I contacted Strayer in 2013, which Informed me that the syllabus had changed and some of my classes were put as electives, due to the changes of new classes. I became bitter and wouldn't return to school. As stated in the beginning of the message in December 2015, I was contacted to return and graduate. How can I do this when Strayer requested document late and is penalizing me for their actions.

Let's fast forward to 2011. I tried to transfer to another college but because my GPA was not a 2.5 transferring in, I was denied but I was not informed of this until the summer quarter started so I had to wait until the fall quarter. Then I returned. To my surprise, I was expecting my second child so this caused me to have to leave early in my term because I could not deal with sitting in the class anymore. So I withdrew for the rest of this quarter. Mind you the school had just refunded me over $4000. Then after I had my son, I returned and I began asking about the funding I had left from the previous summer quarter. I was told that I had no money left over in my account but I was just looking around NLSD website to find out that I did, in fact, have funding left over.

When I brought this to the attention of the FA department, they told me that they did not know what I was looking at and I had no more funding left. So I copied and pasted the information to the FA web page and to their surprise I was right. Let's not talk about the fact that in three years I have had 3 different deans, 2 of them were the greatest deans but the most recent dean does nothing to make your journey special. Then the campus director is very unprofessional. The FA team is slow. The main reason for this complaint is the fact I have been attending this school only the second in my educational career. The first was only 4050 dollars and now I owe 42,500 dollars in loan, no degree.

I transferred to another school recently. I requested to have transcript sent to the new school on Monday, 8/19/2013, which I only had the withdrawal fee of 25 dollars. Now today, 8/22/2013, I have a new balance of 2020 dollars and they won't release my official transcripts due to these magical charges which I think is unreal. Then while trying to get clarity, I'm told some BS. I am very disappointed with the outcome. With classes at 1775 dollars per class, 65 dollars tech fee which the internet does not work and the fact that they lie to you when they give you the book vouchers telling you that this money has nothing to do with your FA, I will tell you I believe I have spent a good $10,000 in books alone. Smh. If you are thinking about going to school, just don't even trust this school. The staff is unpleasant, not helpful, rude just plain unprofessional all the way around the board. Just don't trust them.

Here I am a little over 3 years in, 50,000 dollars in the hole and no degree to show for it. I was called to register for winter courses and then 5 minutes later I was called back because I was at my aggregate limit on my loan. Needless to say, I had to ask what that was and I was told then that there is a limit on how much the Stafford loan gives out. Shouldn't that have been told to me during my admissions counseling?!? The worst part about the whole situation is that I I was told that I wasn't the first one to have this problem. So you mean to tell me that Strayer has done nothing to rectify the situation and stop all the taking advantage of people.

I had also been lied to about the records office not having a phone number for transcripts. The person at the records office even called me back the same day. I was led in circles all morning long. The business office about a week later tried to use scare tactics to get me to stay and pay out of pocket. Like "Your Pell Grant is all used up" or "Community college is going to cost you more than finishing up here." Luckily I didn't fall for those lines because I did a little research and everything that came out of their mouths were lies!

What a joke nobody ever even made the attempt to contact me. How is this place even allowed to run as business by the local authorities. Shortly after this incident I went on the internet and did some more research on Strayer University I found nothing but negative reviews. I guess it's a good thing they never got in contact with me they would probably be ripping me off right now. Tuition is outrageous, faculty credentials are nonexistent, Student services nonexistent, I do not know what else to say they should not be in business.

I explained to everyone I spoke to that I have financial hardships due to me no longer being employed. Yet little was offered as far as advice for scholarships or other forms of non-repayable funding. Very lack of concern. This really bothers me because I only have 3 courses to complete and yet I do not know how this will be possible. Also, I asked to have my $150.00 graduation fee removed and yet no one has called me back or even answered to my help ticket request. To me it's like they do not care enough about their students.

Are there percentage of graduates who have worked hard to get to this point and not be able to finish? When I first enrolled at Strayer University, I thought that I made the right decision. But now I feel as though I made a huge mistake. I need $3,000.00 to pay for all three classes that I need to take in the fall to graduate, and I just do not see that happening.

I am in tears, never again wanting to continue my education. Strayer University only cares about its money rather than the students' future. They serve as an example of many institutions that take advantage of a student's vulnerability to continue their education and feed off of them. Please, please think twice. They make enrolling in school easy for a reason. It's a mirage that takes you to an abyss. I am left with $37,000 to pay, a single mother of two, pregnant, and have to go on Welfare. I have no money to pay them with and so I asked them to "please forgive the debt". They flat out denied me, telling me they will send my account to collection and ruin my credit, the only thing I have left. I was better off unemployed and with my high school degree.

Thank you, Strayer, for helping me to get to the higher end of the ladder in my career through encouragement, great professors, and valuable classes to help me learn the maximum amount that I had ever possibly dreamed! I encourage anyone thinking of going to a great university to choose Strayer as you will be so thankful that you did! What a rewarding move that I had made in choosing Strayer for my university for both of my degrees!

I am very passionate about Strayer as well as the Charleston, SC campus. One of my goals once I complete my MBA would be to come back to Strayer Charleston, SC campus and teach. As I attended school, I worked full-time, took full time classes 3-4 per semester and was a single parent of a teenage daughter. As I completed my MBA, I took 3 graduate classes per semester for 1 year - all while working full-time and being a single parent. I want to be able to be a mentor to future students to show them that if I can do it, they can too.

I understand all of the curve balls life throws at you and to have a Professor that is a Strayer graduate (which none of the Professors at the Charleston, SC campus are) as well as having endured through what you are going through is such a role model. This is the kind of role model I want to be for not only my teenage daughter, but to my fellow students. If I can do it, so can they.

As a result of receiving my MBA through Strayer, I am now working in my career profession and have influenced several others to enroll with Strayer as their educational institution. Go for it... You will be glad you did!

I will now have to find another university to complete my degree and run the risk of losing credits that may not transfer, accruing more debt. To anyone considering this as an educational option, I implore you to consider all of your options. Had I known in 2009 what I know now, I would have never enrolled in Strayer. I'm sure there are far better institutions for the money available!

What I found out was inconclusive, and not enough for me to want to attend the college. I could have dug more; however, instead I decided to attend Wallace State. Approx. 2 years later, I find that I have a charge from Strayer on my credit. When I spoke to the Assistant Director from my local Strayer, I was informed I had logged into an English class, submitted all documents to attend, and met the Dean. This is all nice. However, at no point did I shake hands with the Dean with the intent of attending their school. At NO point did I log into a class and do a single assignment. At no point did I agree to attend Strayer. Yet unless I find emails of my refusal from 2 years ago, the school will do nothing to assist my predicament.

Stay away from Strayer, sign nothing, and do not follow their "helpful " advice. If this was a legitimate school they wouldn't be using salesmen to push their school on you. They DO NOT have your best interests at hand when they are advising you to click accept or to sign on the dotted line. I made my intentions VERY clear. Daniel knew my position, and yet... I'm now indebted to a school I never attended. None of the other colleges did this. Virginia Tech has a pushy approach as well, but I do not owe them. I actually enjoyed my time with the salesmen there. I spent more time in their company, and I also signed where they asked me to. And yet... no bogus charges were applied. Why is this? It's because Strayer is a scam. Avoid them and attend a decent college. A smile does not make these people honest. They are nice and helpful, and fake. Do yourself a favor and put your dollars elsewhere. Even the grant money, it is YOUR money to use. Use it where you'll benefit... not at this joke of a school.

So, I continued my education at Strayer University. I received an email from Strayer stated that I would be getting a refund. I thought that was odd, because I have been on a payment plan for a while now. And so I am thinking "Why at the end, I am getting a refund?" I was thinking maybe I overpaid them. But I contacted Strayer and asked the questions why and I getting this refund. I told them that I am on a payment plan, and I should be getting a refund. I was told I was granted a refund. I asked the question, “Did I owe any money; was anything owed?” I was told "no". I went on my profile for several weeks after receiving the refund - it stated $0.00 balance. I went on to graduate in September 2012.

Then, the nightmare started about a week later after graduation. I received a bill for over $3,000.00. Then, I contacted the Business Office and was sent to different people; people never called me back. I was told at one time my file was at the corporate office. I asked to speak to someone in corporate, and then I was told I couldn't. I was reassured they would call me back over and over again, not ever a phone call. Then later about 2 weeks after that, I received another bill for over $5,000.00. I was told then I owed for 2 different quarters. Finally after all this time, I was told that I shouldn't have ever received a refund. That the first time, yes... first time, they had made this mistake and sent me a refund before, that I had paid so much, that my payments took care of their mistake of overpaying me making the mistake of not sending the entire payment back to my lender.

Well, at the end of when I was graduating, they made the same mistake. But this time apparently it didn't work, and they had sent me $1,800.00 of the $2,500 of the funds that was needed to be sent back. So I was told, so that left me with a balance on my account. So, I decided making payments. Next: Now, I requested for official transcripts from Strayer University about two months ago - meanwhile, still making payments with them. They sent me an official copy of my transcripts. I pursued to continue my education with another college. When this other college requires to have official transcripts, well since I requested a copy and received them, I had no idea there would be a problem for them in getting another official copy of them.

Well it was Strayer University policy states that, if a person owes funding, they have the right to hold transcripts, diplomas, etc... I was told I shouldn't have received a copy of my official transcripts. Once again, misinformed. But they sent me a copy of the officials. That is why I am so confused. I wouldn't have ever attempted to start another college knowing if they wouldn't release my transcripts. Now, I was forced to withdraw from the other college, and now I owe this current college $3,400 which I can't afford. Strayer University have completely messed me up twice financially, and I can't afford this last one.

“I submitted all of my assignments weeks prior to their due date. For every assignment, I got 100%; which equals to 110 points. In almost all of my discussions, I got 10/10; except for week 1 where I got 9/10, and on the same one lab, she gave me 15/20. I have a copy of my transcript, a copy of my grade book, and copies of all my assignments, labs and tests to use as a proof. This class was so much fun and interesting. Professor ** was great, very helpful, extremely responsive and fair. She gave me great reviews on my discussions, 100% on my assignments, provided great insights, and great reference materials that were there for us to use in every class discussion, assignment and labs.

“I have nothing bad to say about Professor **, only great compliments. I am extremely concerned because I have been trying to get in touch with her since yesterday via email and phone. I am getting a message saying (the person you are trying to reach has a voicemail box that has not been set up yet). I’m guessing she is out town on a well-deserved vacation due to the holidays. Can you please guide me and provide some type of support as to what is my next step should be? Your help in this matter will be greatly appreciated.”

This issue was not resolved. Student Affairs did nothing to help me; instead, they went by what Dr. ** told them. This is not the outcome that I was expecting from Student Affairs. Nothing has been resolved for me in reference to my grade. I am not disputing Dr. ** assumption/incorrect points of her grading scale, which they were as incorrect and misleading on our grading book. Perhaps, nothing was listed on her syllabus to start with. So please, I encourage you to double check her records, which I am sure you can. Actually, I am disputing my missing grades, points, and a better clarification on how my work was evaluated. I never heard from you asking me questions, or you asking me to show you proof of my work or any backup information to support my dispute. Instead, you took the easy way out. You spoke to her and that sufficed; there’s no need to go further with this investigation (case resolved).

Dr. ** is the professor, and I am just a student. Really? It’s my word against hers. As all the students who attend Strayer, I work fulltime with four classes left to finish my BS. Since I have been in Strayer, never have I failed a class. Please do your research to verify this information. I cannot afford to pay $1,725.00 again for a class I know I didn’t fail. Please take in consideration the fact that I am barely trying to make ends meet, and my financial aid is maxed out; the money for these classes come out from my pocket. Is this really how Student Affairs work? You are not helping me. You are siding with the professor. This is unbelievable! Nothing was ever done, they just simply failed me. I will never recommend a friend or a co-worker to attend Strayer University.

It’s great for studies, but not so great if life actually happens to interrupt your studies. This University is touted as being great for adults with lives and helping with earning your degree, all the while understanding your other obligations. It is convenient while you are active, but it definitely is not the best in helping you to handle an unexpected hiatus.

I am being forced to take it online with no other option. The instructor is a jerk, never returns emails, and expects me to remember classes I took 10 years ago. It has made my last semester with Strayer the worst yet. I will never recommend them to anyone, and if I get my masters, I am just fine with taking extra classes if my new school doesn't recognize all the classes I took with Strayer. I feel they discriminate against students that are not "book smart" by not providing us with a proper learning environment for senior level classes.

Over three weeks ago, the school told me that they changed the course number of the course I took in 2009 in 2012, without ever telling me this when I signed up for the course in 2012. Since Strayer is at fault, they have not been returning my calls. I have yet to receive my BS degree. I cannot put this accomplishment on my resume, nor can I refinance my loans. I will never recommend Strayer University to any of the people that ask if I enjoyed this school. Strayer owes me a Bachelor's Degree.

My final grade ended with a B based on the grades from papers that I felt should have received higher marks. Strayer's grade dispute policy is such that a grade cannot be disputed until the final grade has been given. I formally disputed my grade with explanation and tried to upload the proof of my complaint, but their system had a glitch that wouldn't accept the upload of my documents. My complaint was forwarded to the dean of my campus, who simply interviewed the professor, took their statement and based his response on that. He closed out my ticket as resolved without calling, emailing or following up with me to get clarity about my dispute. The dean offered no opportunity for me to show documentation to justify my claims or even to meet with me and the professor if needed.

Is this really graduate school where adult learning is stressed? How do you justify the lack of authenticity in a process that showed no real judicial process? I am so disappointed about my return to Strayer and the lack of leadership, professionalism and real support for the student body. The Prince George's campus has the highest enrollment of all campuses-wide, yet our systems of technology, study, campus site and professionals remain in the dark ages. I believe underneath the surface, we're experiencing these obvious and blatant disparities based on demographics. Plain and simple!

I am confused because I never registered for anything. I was also sent an email in December that explains that because they did not receive payment, I would have to register again, which means I was never a student here. This was after I cancelled all loans or at least thought I did. The financial aid officer made me fill out a paper that was incorrect and never filed the paper to cancel my loans. Now I am stuck because they could not properly do their job. After more investigation, I found out that I am now magically enrolled in their spring quarter which I did not sign papers for or have any knowledge of because I have been currently attending another college. I have printed out all their emails and information in case it’s deleted, and I am looking to take legal action for them falsifying information to receive aid. I was never enrolled, and I never attended the Charleston, SC campus.

I received mixed communication from both individuals throughout the 10-week course. Professor Jimmie ** failed at reviewing my DRP and assisting me in receiving the best grade possible. He was never able to fully answer any of my initial questions by either repeating himself from previous questions or simply just ignoring my questions. I attempted to communicate with Professor Jimmie ** through the blackboard Ask The Professor forum, by personal email and by phone on a weekly basis. Campus Dean Charles ** was absolutely of no help as well. He seemed to be the hardest person to get a hold of and he merely just transferred my questions to other individuals such as Professor Milton **.

My final DRP project was the last and final objective to my master's degree. I participated in the December 2012 commencement ceremony as well. The Owings Mills campus has failed me as a student and has failed themselves as an overall campus. I will not recommend Strayer University to another individual. I would like to speak to someone on reviewing my DRP because I don't feel as though Professor Jimmie ** has done his job and refused to give me his best interest.

It was hard playing catch up, so needless to say, I dropped out. I decided not to complain and take it as a loss. My reason for coming out now is that I called the Virginia Beach campus three weeks ago because they had not been giving me my 1098T form for 2011. When I called, they told me that they would be sending it in the mail. However, they didn't. I called today to get the number of corporate, and they told me that there wasn't anyone above them that could help me with my situation. I informed them that there had to be someone higher than them that I can speak with and make a complaint about the poor service they were giving me. That's when they said they'll make the call to see what corporate can do; that was at 12:50pm today.

From experience, I already knew they were full of it. I took it upon myself to call IRS; they have satisfied my needs where the Strayer University campus in Virginia Beach should have. Obviously, you'll need to do an overhaul of your company because this is what gives you a bad reputation. They are great when taking our money and loans, and nothing else!

If I wanted to do all online education, I could have; but I wanted to take my major classes on ground. I have been enrolled in wrong classes; when you find out, it’s too late to change classes. Oops, it’s your problem that you failed, but we got your money. When I questioned once why skip the 110 class and put me in the 111 class, I even stated I am sure they numbered them that way for a reason. The counselor told me, “Oh it’s no big deal. You can take them out of order.” And you wonder why students fail.

No communication from the campus. You can call and e-mail until you turn blue; no response. Send a help ticket and get a response months later. Then you are told 9 months after the fact that you are on academic and financial probation, and you must appeal. Why did it take you 9 months to inform me of that? You want me to go back a year to provide documentation, which by the way, the school screwing up and putting me in the wrong classes is not acceptable documentation. Now, if you go to school and act a fool, or are constantly in their face, you get your problems solved. But who has time to hang out in school all day and all night long to take care of matters that you should be able to do with a phone call or an e-mail.

I was told to e-mail the student disabilities office to request accommodations in class; I asked a professor to send me the Powerpoint before class that would help me with note taking as I am a slow writer. My professor told her that she didn't know how to do that. I offered to show her how, and she declined. I guess she did not want me to have a copy of her precious lecture slides. I am still waiting to hear back from student disabilities office. It’s only been a few months!

The general atmosphere on a few of the Atlanta metro campus is just **. It appears as if they brought in every unsavory element to get money from them in the form of financial aid and stuck them in a class. For a school that is supposed to cater to the mature adult learner, I have learned that on two of the Atlanta campuses, they cater to the single baby momma high school drama crowd. When I researched schools, Strayer came with good recommendations from friends in IT and military. All the classroom instructors I have had have been excellent and do appear to know their field; I did have one instructor though that I could not understand due to strong accent.

My mother passed away in Sept. of 2012 and I decided I could give full attention to the school. When I called Strayer and tried to re-enroll, I was told I had a balance of $1,900.00 even though I have emails for the withdrawal that I finally took upon myself to do. I filed an appeal and was told I was denied. After waiting 6 months for someone to even talk to me about what happened, I waited another 6 weeks to hear I was denied after they enrolled me in school and charged me. I can’t really explain the whole situation, but I was lied to. They have poor customer service, and honestly, I believe they commit fraud. (This is not a fact, but in my case, I believe this to be true.)

Initially when I brought up the concern, it was almost as if I was lying about the way the curriculum used to be. I have all of the old requirements along with course descriptions that I took in writing and it was only then that the lady acknowledged that everything had changed. I wish I never came here. As for my degree, as the other posts from the recruiters who stated that these companies think that Strayer is a joke! I have yet to get a call back from any company, not even a recruiter, even though I am basically at the finish line with my degree. Friends of mine who have gone to reputable universities had their phones ringing before they could even cross the stage! Do not attend this university.

There is no such thing as Getanswers at strayer.com - it doesn't exist. They do not have any University relations with any companies except maybe Aflac insurance, so unless you want to spend 2 and 1/2 years of your life and about $55,000 on a bogus degree to become an insurance salesman, I would highly advise against attending this school. It has been almost two years now since I "graduated" and I have seen no ROI (Return on Investment) from my degree up until today. My brother went to a reputable school for his graduate degree, George Mason University. I'm sure you have heard of this school. He got a higher paying salary and a better position before he even completed his program.

People lose money all the time for various reasons such as gambling, investing in a business, or attending Strayer University. The only problem is you will have to put in the time and a certain amount of effort (7th grade level) to read and write your assignments and will find out at the end that it was all for nothing. Employers do not value this school at all and any reputable company will tell you to not waste your time and money at Strayer. Sometimes you will be approached, like I was, by a "professor" at Strayer who, of course, will tell you to join the school to get your Masters. Why wouldn't they? It is in their best interest to have you spend your money so they can get paid. Don't listen to them. Please, follow you instinct and if you think that there is something wrong with attending this University, you are correct.

If you are reading this, please look at all the other comments on here, all of us are speaking from the experiences we had at this school and if we didn't feel so strongly about this school's inability to provide a valuable education, we wouldn't take the time and effort to post our complaints about it. Please, be well informed and read more before making your commitment to a Masters program. I cannot stress how important it is to work just a little bit harder to get the GMAT scores and attend a reputable school with a well-known history of placing its graduates into better, higher paying positions upon graduation.

I am 3 classes away from graduation, but this school is too expensive. I was told that I can apply for a private student loan, but my credit is not stable enough for this loan, due to the amount of outstanding student loans that I have. When I advised the representative that I would need to discontinue my studies for this quarter (as this is only week 3), she advised me that I would owe 50% for the class. I haven't even logged in for week 3 yet! This is the worst "educational institution" that I have ever attended!

Yesterday, I attempted to withdraw from Strayer University and continue my degree at a different university but I was asked if I could come (today) and pay them $170 per class that I had not accessed or attended on campus. Failure to do so entitles them to withhold my transcript. I know that colleges withhold transcripts, but there is no grace period to drop a class at Strayer. The first week is 10% of a class which is $1775. If I have not accessed these classes at the point of withdrawal and my attempt was on Friday when class had started on Monday, I feel that the school could have worked with me.

I cannot jeopardize my degree. I feel that I was strong-armed to stay at Strayer. So for now I have to take those classes. I am over halfway to my degree, those credits were very expensive, but I am not happy with the outcome of having to take more classes at Strayer. I will make the best of it for now, but I can't wait to be done with these classes.

This college is the worst when it comes to theft. In the past, they have been in the newspaper and were reported to Department of Education due to putting loans in student's name that never applied for loans. This school should be investigated ASAP. Now, I am reporting this to OIG, IRS, Department of Education, and the police department. I had alert on my account. This is now the information that comes up with the loans. They told me that they don't know where the money is. This school should be prosecuted for fraud. I am going to make sure they pay for taking out loans in my name. I would never refer anyone to attend this school. I am taking action against them. When you call headquarters, nobody ever answers the phone. And Mr. ** (a director) was no help at all, and he told me not to come down there because nothing ever happens. Where are the check and the promissory letter that I sign when the checks came in? I am going to let the authority deal with them.

Strayer has made no effort whatsoever to rectify my complaint. They have chosen to ignore the fact that the instructor I complained about allowed blatant plagiarism on the discussion board on multiple occasions by the same student. But they tried to accuse other students of cheating simply because they arrived at the correct answers to some homework questions, to which they were given the equations and the numbers to plug into those equations.

Honestly, Strayer should be more concerned with not only the plagiarism, but also the students that didn't get the right answers when given all of the information. But instead of focusing on those students and bringing them up to par, Strayer would rather accuse students of cheating. Then when those students protest the unfairness in grading, Strayer just ignores them and lies to them by telling them they will get back to them but not doing so. And this was the Associate Provost who lied to me.

When I expressed, once again to Student Affairs, my concern over their alleged solution, the Deputy Provost contacted me. She proceeded to lecture me on how unprofessional I was in my emails. Oddly though, during that same exact conversation on 14 Dec, she said she was making a note of my desire to have a third party teacher, one that was not involved in nor has any knowledge of the issue, grade my assignments. She said she would then call me back the following week. She didn't. I'm not sure how a seemingly senior administrator can attempt to lecture a student on professionalism then turn around and lie about calling them back. Needless to say, there has been absolutely no resolution. No one, not even the Deputy Provost, can guarantee me the grades my teacher gave me were fair. Apparently, this is the reputation Strayer wants to have.

I contacted them on Tuesday, December 18th. I requested a call back in an e-mail as well as using the option on the website to contact student affairs and also selecting the option to have someone contact me. I logged in on December 22nd to find my case closed and someone telling me to contact my dean as it is their policy to not re-enroll students. It was my dean that told me to go to student affairs for help, and so the cycle begins. I have never ever been to an institution of higher education and not been able to speak to someone face to face in order to get a problem resolved.

Side note: The very same day, as I submitted, I got more than one phone call asking me when I was going to sign up for the next round of courses. I was called no less than 7 times by 3 different people. However, when I had an issue, it took 3 days, 2 emails and 4 phone calls just to be told "Sorry, we can't help you. Please pay us for some more classes." By the way, at no time did I get any warning saying "Hey, you are about to be disenrolled for attendance. Please log in and submit an assignment not a lab which is worth more credit than all of your assignments put together." Absolutely ridiculous!

I stayed with Strayer for a number of bad reasons that I won't go into, and now I’m struggling to make ends meet and pay off my debt. To sum it up, Strayer University is a diploma mill. It exists for the sole purpose of shamelessly funneling federal tax revenue into the wallets of their corporate executives. They seek out and exploit people who have no experience with higher education, selling them false hope at an exorbitant price. The authorities that accredit Strayer are a rubber stamp. If you would like to spend double the amount that public universities charge for courses and in return receive a product with infinitely less value, give the nearest Strayer financial office a call and they will be more than eager to help you, but don't expect to reap any of the benefits of a traditional higher education. Good luck finding a decent job, as copies of your shredded resume will pepper many a landfill or constitute a small portion of an array of recycled goods.

** is the new business manager and she is extremely rude - not only that she has discussed my personal information with VA in which she should not be doing. I don't plan on coming back to Strayer if this continues. Ms. ** is so disrespectful; she talks through a speaker phone. There is no privacy. This is against the Code of Ethics and needs to be rectified. I won’t call her because I know she will make me wait longer just to be mean and rude. No department at the school has tried to help me nor with my medical issue that caused me to be withdrawn from one class this quarter. I contacted Student Affairs at corporate, and the team for my area has not called me since 11/29/2012, that is ridiculous please contact me immediately. I feel that the media needs to know how Strayer is responding to their students. Furthermore, as a Veteran, I have already fought for my country and I refuse to fight for what’s mine. Help me as I have helped you.

I should not have to wait for an error on their part, especially when their excuse is "We have new employees." Had I not spoken up, this would not have been submitted for payment at all. I don't think it is fair to have to wait seven more days. The business office has already messed up enough and have caused me hardship. I am an ADA student that suffers with bipolar. This made me very sick and anxious today. Please help, thank you!

My next issue is that I work for Home Depot and I have been working there for 7 years. Your staff knows this, and no one bothered to tell me they off employees 10% off tuition. I was told they can give a refund, but it will only be for 2 quarters. Mind you, I have been going to Strayer for 3 years. I think that is wrong, and I need to be refunded more than that. This is a dissatisfied student, and I need a response from whoever is in charge.

Then 2 weeks too late, the FA department at Strayer contacted me telling me that my Financial Aid was not approved as I had a deferment with the Department of Education, which let me tell you, has a very simple solution if I would have known on time. The lady told me that I was not notified on time because the lady that was handling my case was no longer employed there (how is this my fault?). She stated that I have to make payment arrangements for $3,600.00, which is the amount for the 2 courses; if I cancelled, I would still be liable for 50% as it has been more than a week since class started. I went ahead as I felt like I was put between a rock and a hard place, and I made payment arrangement and continued my class.

After many complaints to Strayer regarding this issue, they now tell me a different story, that the Department of Education selected me for verification and that the information was never received. Please be mindful, I never received any notification stating so. I am now going to another school (Trident University) who is wonderful, and their Financial Aid department works with you to make sure all FA issues are resolved on time before class starts. Now, I can’t continue my education with Trident because I owe money to Strayer. I understand that the money owed to Strayer is interest-free, but I don't have the money to pay this and can't afford it, which is why I applied for FA. If I could afford paying this kind of money for school right now, I would not be going to school in the first place.

I have been in there, talked to all of the financial aid workers, spoke with the business manager Josh ** and dean and still nothing. I have filled out different paper work that was sent off to financial aid for them to correct this issue. Now, I tried to enroll and my account is still showing a balance that was supposed to be fixed and correct 7 months ago. I am not sure what to do at this point except go to corporate. I have been put back almost a year for my education because of their mistake. I need my balance fixed before I can attend a different college. What should I do next? Get an attorney? Please help.

I have been told that the Business Manager in the Finance Department was fired which leaves reason for me to question if they have done something to my finances to indicate that I'm over my aggregate total. My family has been informed and plan on attending my graduation. I'm tired of calling Strayer University; I'm tired of calling Sallie Mae. The next person who I will call will be a lawyer to sue Strayer University if some answers are not provided to me with regard to my account. Please feel free to contact me at: **. Enough is enough. If I do not hear from you by 4:00pm today, my lawyer will be contacting Strayer University.

A few months ago, as I was preparing for my final 2 quarters, my credits remaining were not reconciling so I went through all my classes and discovered the discrepancy. I contacted the Strayer Roswell Campus and spoke to the campus director ** on 07/19/2012 and was advised there wasn't anything she could do to resolve my issue. On 07/20/2012, I talked to Dr. ** and was advised there was nothing she could do as well. Dr. ** suggested I take a CLEP or DSST class to satisfy my last elective requirement. I find Strayer's handling of this incident to be nothing less than shocking. Strayer's academic software apparently could not recognize on the front end that I took the class. Yet after Strayer took my money and I completed the class, Strayer's academic software had the wherewithal to recognize the class was a repeat and that I was not to receive credit for this class. This to me is a strike against the ethical pedigree of Strayer.

This type of behavior falls right in line with Strayer's admissions officer's registering me for classes without my consent. This apparently, in an attempt to gain some form of sales commission off my continued enrollment. I am requesting that Intro To Business class that I took, be allocated to me as an elective. Part of the responsibility of a Strayer admission counselor is to see to it that I am registering for the right courses. They had no problem bugging me every quarter to get me registered for the upcoming quarter, yet no one would call and tell me that I am about to take the same class twice? I will not stand for Strayer treating me this way, and I will not accept the resolution that was offered by the Campus Dean "Just take a CLEP or DSST class".

I am prepared to escalate this as far as I need to and seek whatever outside assistance I can to remedy this matter. The Strayer get answers department said on 09/17/2012 that would get back to me in 3 business days. That still has not happened. They have my $1,865.00 and want give me credit, nor refund my money. This is akin to theft!

I contacted the school to find out what the problem was. This was when they decided to inform me of the outstanding balance. Not only were they aware of it in late May when I signed up for the final class, they knew about it in September of last year! I was angry, but I contacted the bank where I obtained the private loan to increase the amount needed hindsight being 20/20. I wish that I hadn't. The bank had no problem increasing the amount and said that the only thing they needed was certification for the funds from the school. The bank sent the request to the school on July 11 and didn't receive a response, so they called on July 26 again. No response.

I received a letter from the bank basically informing me that all was approved on my end, but that the school hasn't held up theirs. Then, I received an email from the business office requesting certification from the bank, to which I called and obtained a fax number for the bank to send it to. From there it became even more fun! I contacted the bank, gave them the fax number and they said that they would still need for the school to contact them because they don't randomly fax personal information such as this, perfectly understandable. I called Strayer again to let them know what was needed to be done, to which Melissa ** pointedly refused to do telling me as much.

I had to call the bank again because I didn't know what to do at this point, so the bank contacted Strayer directly with me quietly listening. I come to find out, the business office has absolutely no need for the information they wanted. It was already in the hands of the department that actually did need it. Here is my question, why had they been heckling me for something that they had no business even asking for? This screams fraud to me.

I had chosen my school and the very next quarter I was scheduled to start my classes. I was very nervous because of my age, but that quickly went away because of the professors and staff. I now have my Associates of Arts in Information Systems (AAIS) and I am currently working towards my Bachelor of Science in Information Systems (BSIS). I plan on continuing to complete my masters as well, but one step at a time. Overall, I have had classes that were very hard and some that were not so hard, but were all worthwhile. I was even told I could CLEP out of some classes, but I have chosen not to because I want the most up-to-date materials and information. I am extremely satisfied with Strayer University.

Be careful when dealing with for-profit universities. They use the quarter hour/24-7 day a week method to their advantage. I attended both course requirements to satisfy the attendance for my 5th week; however, Strayer stated I didn't log into my class during my 5th week to satisfy the 50%+. So, they kept just enough monies to pay for 75% of one course and leaving the other class unpaid. They love to hang balances over the head of students that chose to withdraw from their program. If you qualify for the financial aid max, you will or will soon become the victim of their scam! Try APU! Their tuition is $350/credit hour and not $1,750/course. Don't fall for the 4.5 credited hour scam, because when you wake-up and choose to transfer out, that extra 1.5 hours doesn't mean anything to a real university.

I forgot about it until a week after getting the first letter in the mail. I got another one stating that I owe this money and that if I didn't pay it, I would be taken to collections. Remind you that work paid for my education until last spring in which I took out a student loan. When I talked to the girl on the phone Monday, she stated that it was because I was issued a check that I should have never received. It was a refund check. I had no idea what she was talking about because if I had an outstanding balance, I shouldn't have my diploma.

She took the time and looked into it and called me two days later and said that I do owe this money and that I have to pay it. I talked to her manager to get clarification and am waiting. There is no reason why I owe this money to them. My student loans should account for the refund that was given to me because they said that’s where the refund came from. I am enraged with the fact that they threatened to put me into collections for their mistake and I am even more enraged that they are trying to get this money out of me when I am already paying it back in student loan payments.

Don’t blame anyone but yourself when things fall through! And if you’re relying on someone to hold your hand and tell you the classes you should take and in which order, you deserve top fail! Degree programs with course requirements are posted online in the official catalogs! Some people shouldn’t get degrees. Maybe this is the reason you don’t have one! Everything happens for a reason, so think about that the next time you want to run around bashing an organization for your shortcomings.

There were so many times that all we hear about are complaints and unsatisfactory experiences. But where are the good reviews? Why not tell others just how great of a service we have actually received or experienced. I am proud to be a Strayer graduate. I was given a chance to complete my degree after so many years and I am thankful that Strayer has not only provided me with confidence and an opportunity to complete that degree, but Strayer’s faculty and staff was also there with me each step of the way and made me feel like I was someone special. They believed in me! Thank you, Strayer!

In retrospect, I realize how naive I was to trust that they had my educational interests at heart. After 6-7 quarters of classes completed towards my Masters, I was hired back on for my old position. I tried to accommodate both at first but it was too difficult, so I decided to put my education on hold, only needing a few more quarters to complete. When it came time to begin paying off my loans, they were over $52,000 for approximately 6 quarters of education I received! That is 2.5 times what I paid for my undergraduate loans for a real education from a non-profit university. I have made my payments on time every time so far but the total owed still doesn't match up with the records I have. I've called Strayer several times and have gotten the runaround every time.

I've asked to speak to the Dean and have never been put in touch with them. After seeing a special on PBS recently about privatized loans and for-profit universities such as Strayer and University of Phoenix, I realized how this industry has become what the mortgage lending industry was a few years ago that caused our economic collapse. Luckily for current students, the federal government has stepped in to eliminate this direct private lending and the kick-backs that the "guidance counselors" were receiving, but that doesn't help my situation. I've consulted with a few local attorneys and they have some ideas we are pursuing so we will see what happens. My advice is stay away from all for-profit universities!

I have been going back and forth with them for two months now, trying to resolve this mess. I was coerced into signing a promissory note in order to even take my classes this semester. There was no way to resolve the issue in time as we were at the deadline so I went ahead and signed the note just to stay enrolled and protect my benefits. This too upset me greatly! Basically, I feel as if I have no recourse so I guess I just have to let them take this money out of my Pell Grant. This is a huge disappointment. I do not know how many of you out there are using your GI Bill but for those of you who are, you will understand how hard it is to live on those meager funds. Any extra help, such as a Grant, is a huge relief and then to have it consumed by such an evil entity, well it is simply awful! I've been told all different things by different staff members, that is when they bother to answer my inquiries at all. The VA sends me detailed documentation every quarter so I know that Strayer receives their payments in full, yet they still tell me they haven't received my spring semester payment. They are also still playing with my Pell Grant funds from winter semester! How is this possible?!

So today, I decided to log into my student account online just to see what was there. I was surprised to find that it shows two payments to me that I never received from back in April. Now I do not know if they took these payments and applied them to my supposed balance, but if they did, it would be nice if they were recorded that way! The detail shows they've issued three refunds to me while I've only received one.

I have given up hope on recovering funds for that (so called) remedial class but I do want the balance of my grant funds disbursed to me immediately. Though I am positive that they will find a way to make sure that doesn't happen. I'm at the point where I'm likely going to switch schools. The staff at Strayer clearly doesn't care about the students. It's a wicked money making machine and I wish I had done more research before enrolling there. We need to do something about these monsters! I had no idea how widespread their treachery was until I started investigating online. The comments from other students make my blood boil! How are they able to get away with this?! Is there any action we can take to make them be audited or have their VA accreditation revoked?! I just read an article stating that they only disburse 25% of student refunds! How is this allowed to go on? Aren't there regulations to prevent this type of thievery?! I would love to band together with other students (past and present) to fight against this. Please email me if you're in a similar situation. There must be some recourse for us. Sorry for the long winded post but I'm seriously at my breaking point.

Online classes through Strayer were the best option, so I decided to finish my education that way. I was very thankful for that opportunity to complete my degree in Information Systems from home. My biggest worry at the time was that I was not too aware of Strayers history and was wondering just how accredited they were. Needless to say, it is accredited and very accepted at many places. I graduated in 2010 and soon after found work in the educational system at a local college. I now have a chance to enter the military in higher ranking, or even as an officer because of the accredited education that Strayer has provided me. As I seek to pursue my graduate and postgraduate degrees, I will keep Strayer in mind as an option to further my education.

This is total **. These credits have been evaluated and accepted at multiple other regionally accredited universities. This issue was never brought to light before I started making payments, and there has been no offer to help by anyone at Strayer. I know that this college is a for-profit university. But regardless of my feelings, this is a poor business decision to not make a phone call and get the credit approved, so I can start going to school full-time with the 9-11 GI Bill until I graduate. Strayer if you are watching, look up my case and change this policy. Potential students, you should really make sure that everything is evaluated and approved before you start any classes. Do not trust people at this college. Make sure that the credits are posted on your account.

I've called him several times and never gotten a return call. What happened to putting your students first? My experience with Strayer has been a ride. I never gotten placed in my classes on time; it's always late, and there was always an issue with the paperwork on funding. I'm pissed, and I will not stop until something is done about Strayer University and how they treat and misuse the funds and their students' education.

I have recommended several of my friends and family members to Strayer. They have experienced the same level of satisfaction. None of them attend my campus and not all of them are in Georgia. I graduated recently and met so many other graduates from around the world. The programs are not easy, especially online courses. You have to have discipline, dedication and determination. The key element amongst the successful alumni and students of Strayer is a will to succeed. Determination! The tools to succeed are readily available (professors available for support, financial aid support staff, student services staff to assist with concerns and needs as well). Taking advantage of these and all other services the institution offers is what a Strayer student has to do in order to be successful.

After graduation in 2011, I am happy to say that my MBA has completely changed my life. I still attend high level meetings and offer opinions that are valued as a member of the Armed Forces Committee of the Hampton Roads Chamber of Commerce. I am a small business owner and a business consultant as well. My MBA coupled with the first hand, front line leadership I've obtained through the military has helped me become a successful business man! Strayer University is a huge part of who I am today.

When I spoke with the business office, I was advised the issue would be corrected in a timely manner and yet it hasn't. There seems to be a breakdown or misrepresentation of the how the process works. I have only three courses left to graduate in the Fall 2012. However, if I could do it all over again, I would not have chosen Strayer. The only beacon of light in this process is I have been fortunate enough to work with the Jacksonville, FL Campus dean who seems to truly care about the future of 'a Strayer student'. I did have several academic 'adventures' that will go hand-in-hand with the financial aid process. Either Strayer needs to obtain a stronger 'knowledge-based system', or more training needs to be implemented in training and empowering their employees.

I previously attended Capella University and wished I had completed my degree with an educational program that cared about efficiency. In reading all of the statements and comments of current and previous Strayer students, I am disappointed that such treatment of a person trying to obtain undergraduate and post-graduate education should be made into such a difficult process. Strayer should not punish students by withholding their financial aid for students just trying to obtain money. I am a single parent of three children, one who is also in college. And I need my refund to pay for his classes and to support my inability to work a part-time job until I finish school to support my family. My next stop is to contact Strayer’s corporate office and then to the Department of Education. Disappointed and frustrated.

When I got home, I realized that what she circled was from back in January and it was actually my account for spring classes with a negative of what I was being billed. A lying hoax is what this is. Strayer University now has a lawyer to deal with as I am now working with a JAG officer on this issue. Before they wiped the crap off of my account summary, I printed it all out. He has a copy and the VA was faxed it and a copy of the one that they tried to cover up. I honestly think that once this is all said and done, Strayer might lose their veterans.

As a school that claims "We fit your life," they sure haven't figured out what that means. Fitting my life would mean releasing my money in a timely manner, so that I can focus on my academics and not writing email after email with no response at all or a phone call full of excuses. I have had issues every term, but they have always managed to make it right. This time, however, their reasons for their decisions are completely unacceptable, unethical, and the worst business decisions I have ever seen. Let them continue to cater to the illiterates, who won't add to their graduation and retention rates. As for me, a 4.0 student, I am done.

The two classes that I was enrolled in were Economics and Accounting, which I felt at the time would be stressful for me to do because sometimes I have to work sixteen-hour shifts. After going on to the next semester and receiving two more classes, which I passed with an A and a B, during the winter semester, Strayer informed me in the spring that I am on academic financial aid suspension because I made an C in the Economics class and because I dropped the Accounting class. At that time, when a student drops a class, it is a penalty. I was never told about that. Mind you, this is my fist semester with Strayer, so now I have to write an appeal for my financial aid okayed. The first time it was sent back because it was stated that it was incomplete. They needed information the second time about my work schedule and my mom’s medical records, which is against my privacy. By the third time, I was told that I needed a letter from my supervisor or human resources.

I sent in both, which was not enough. I was told the only way I would receive my financial aid is that I should send in my mom’s medical records showing she is ill or a HIPAA statement showing them whatever they needed to see; otherwise, I would have to pay out of pocket. What kind of school is this? Because a student takes online courses, these courses are not being taking just for fun and does not give anyone the right to enroll them in classes that they think they should be in. And when the student fails because of the mistake that has taken place on Strayer’s behalf, the student is held at fault (especially two classes such as Accounting and Economics). Please! Oh, and by the way, I had to take the Economics class over because I made a C in that class and now I am at a B for the mid-terms. Still, that is not enough because I need medical verification of my mom’s medical illness. I have attended a community college and an online university and have not been made to feel the way I feel now about continuing my education. Strayer University has no right to do what they want with a student’s financial aid or putting them in classes that they know a student will fail, especially if that student has a full-time job.

After 2 weeks of waiting, I contacted my campus again to see if there was a problem. I was told that I had been "selected" for verification and was sent a form to initial and return to my worker. I did this immediately and faxed it back to her. I then continued to wait. My loans posted 3 days later, but not my grant. I contacted them again to be told that it was because my account was in the review process. I kept waiting and waiting. I finally contacted my worker again and was told that the form I had initialed was not sufficient and I needed to fill out a verification worksheet. I did that and returned it immediately. The worksheet posted to my account last Saturday, but has not been reviewed yet. My grant still hasn't posted and I keep being told to just wait because it should post soon.

I am now in the 6th week of the semester and I am getting very upset. I am not able to concentrate on my classes like I should because I have to deal with the incompetence of the financial aid process at Strayer. While I have been going through this mess, I have written to get answers and was told to contact my financial aid office. Well, duh, I already did that! I then wrote to get answers a second time after waiting another 2 weeks and never received a response. I have also written 2 emails on the 'View My FA' page which I have received no response to.

I don't feel that Strayer is acting professionally on this matter. I understand that things happen but, jeez, shouldn't someone respond to student concerns? If this isn't cleared up before the week is up, then I will begin to check into finding another online school to attend. My grades are suffering because of this hassle and I can't take a chance on failing because of stressing over something that should be a simple process. I filled out all my FAFSA information, got approved, and returned all the paperwork required, so I don't understand what the problem is.

#1 I feel like the process at Strayer is designed to take advantage of frustrated working adults who think that getting an advanced degree will prepare us for career growth.

#2 I feel like the education I have received is completely worthless! 4-hour classes that start 20-30 minutes late because the professors prefer to consider the classroom a social gathering rather than a classroom, 45-60 minutes worth of breaks for "dinner", 15-30 minute early dismissals, and totally useless PowerPoint presentations.

#3 The texts that we are "required" to purchase are created by Strayer and are totally unrelated to the curriculum that is taught. Each book is over $120 and is rarely used for any assignments in the classroom, antiquated, and admitted worthless by the professors.

I kept expecting things to change "after this quarter, when I start taking more advanced classes" but it continues to be a total waste of time and I feel like I have been fully taken advantage of by this organization. $65,000 for the information I've learned at Strayer is outrageous! I honestly feel like there should be an investigation into the process and culture of Strayer, to forgive some of the outlandish tuition and fees.

As the countdown got towards the end, I was offered the possibility of a $1000 scholarship for the fall quarter of 2011. The advisor, like all of them in the past, informed me that I only needed 2 classes to graduate, but in order to be eligible for this $1000 scholarship, I had to take the 2 remaining classes I had left. I had paid out-of-pocket for all of the classes I had taken at Strayer since starting in 2003 and thought, if possible, I would take both of them since I could not only graduate quicker, but also save $1000 in the process. After thinking this through, I thought the timing wouldn't allow me to put the required time since one of the classes I would be taking would be the last one required for my degree (BUS 499 - Senior Seminar Business). Also, since the fall quarter was right around the holiday time, I figured it would be best to pass on the $1000 and be able to focus on BUS 499 as my last class during the next quarter. Like I mentioned, during this whole process of attending Strayer, I was being told by the advisors exactly how many classes (and which ones) I needed to graduate.

So, after I ended up taking just one class during the fall quarter of 2011, I am rather excited that my goal that I started back in 2003 is now right in front of me. I have done what I think is a great job during my enrollment as my 3.833 cumulative GPA represents. I then received my normal call to sign up for the upcoming quarter. Thinking this will be easy because they will not have to review much as I only have one class to take and I am ready for the challenge of this last class, I am then floored! I almost pre-ordered my BUS 499 book so I could get a head start before classes began. I am now told that I do not need one class, but I have to take five classes in order to graduate. I can not get an answer of why or how this is. I eventually get to talk to the dean and am told that she does not know how this happened and she doesn't know what to tell me but that I have to decide what Timothy wants to do regarding his education future. Imagine that, after spending approximately $18,000 to Strayer, I am basically told, “We don't know what happened and you decide what you want to do from here.” Not to mention being talked to in the third person - very professional!

Then, I receive numerous surveys to fill out about my Strayer experience and why I am not enrolled during the current quarter. I take the time to fill them out and let them know about my situation and even fill out the section that asks if I would like to be contacted, but as you can guess: not one person from Strayer finds it important enough to look into my situation further. They were fine when they wanted me to sign up for classes, but now that I have a concern/complaint they couldn't be bothered. Since this situation in late December 2011, I have filled out three surveys. You would think that one of them would be read by someone that might think it is a situation that should be followed up on. I almost forget another great concept when I was originally told in late December of 2011 by an advisor. When I spoke with this advisor, they told me that it must be some kind of mistake that I needed 5 classes and I should just go ahead and sign up for BUS 499 now. I asked how I could do that since BUS 499 must be the last class taken. I was informed to just sign up and she was sure it would all work out. So, after a 3.833 GPA and approximately $18,000 spent (not to mention books), this is how Strayer deals with a student that has a concern? Thank you for your time.

Until today, everyone has been understanding and conducting themselves in a professional manner. I called today and I talked to a Mohammad (Education Adviser Thousand Oaks) and she was very rude. She raised her voice at me several times in a disrespectful way, she had me on the speaker phone (very unprofessional) the whole time and she was very short to answer my questions. I asked to speak with someone else. She said "You can speak with not one else. I am the person you need to speak with." I called back later and was told that there were other people I could speak with but they were not present at the time. They are not together on their policy, they will tell you one thing and turn around and ask you who told you that.

I have called every number possible to get in contact with someone who could assist me further. I put off and given a different number and when I leave a number, no one contacts me back. I am the one who has to pay all of this money back that I have borrowed. I can not continue to my graduate degree because of this. I just want to complete my degree, this all I'm asking. I do not have a red cent to pay the university due to my income and they are asking for me to pay huge payment to take this one elective. Now what? I don't feel comfortable with adding my information, just call me from the number listed.

On top of that, the business office now tells me that they have decided to take all the balance owed from the winter quarter out of my current spring quarter disbursement, leaving me basically nothing. I am angry because no one told me my loan had been cancelled. I didn't receive an email, a phone call or letter. I never would have known if I hadn't decided to check on the status of my refund. Secondly, I am angry because I was told the payment arrangement I made for the winter quarter would not affect my spring quarter disbursement. I guess the business office is not to be trusted. Once the funds posted, they said the payment arrangement was null and void.

When I called the business office, they said legally, they can do this. Well maybe it's legal, but it's very unethical. The business office, in my opinion, is unethical, unscrupulous and just out to get the student to sign on the dotted line so they can get their money. They are ruthless in trying to squeeze every penny out of the student that they can.

I have been there and have not quit, but I am really thinking about going elsewhere. They do not know when my financial aid or scholarship will be released. I am really thinking about filing with the FTC or something because of the 3 different people I spoke with. They really were not knowledgeable. The person I spoke with today said that the paperwork is being processed. What?! I told her the paperwork was filed and approved in September of 2011. She said, "Oh, then there is a problem with our system updates. I don't know when this will post to your account. Sorry." Well, this is not good enough. This is really ridiculous that Financial Aid cannot tell me what is wrong or when my funds will post to the account. I am really thinking about changing schools.

As to not get stuck with a fee, I had to re-enroll in another semester at Strayer, and my student refund has virtually been wiped out by this fee because of Strayer's fault at not being upfront about their scholarship offer. This is ridiculous and I would like my scholarship to be reinstated and my refund money given back to me.

I have spoken with financial aid, counselor, and I believe, dean at this campus in Rockville, yet have received no feedback or satisfaction other than increased phone calls from collection agencies. In the event this matter is not satisfied, I am prepared to pay the $1,000 Strayer is trying to charge me, to an attorney to fight this and prevent it from ruining my credit. I never attended a single class at this school.

I had just come from a worker's company doctors appointment and had to go back to work. I could not send the professor another message til after work that night. After work, later on that night, I checked the blackboard and took the exam and got a 75%. The professor would not give me those points and said that I did not complete the exam on time. I have complained to the Dean and he says that the professor can edit my grades after the fact, but the professor refuses to. The professor purposely tried to make me fail the class, so that the online department can get more financial gain from students taking classes over again.

The Dean is not of any help either, and everyone that I talk to locally says their hands are tied. Strayer University is not doing enough to protect its students from a professor's self-righteousness acts, discrimination acts and is not allowing the blackboard techs to do their jobs by resetting the exams or quiz when the blackboard goes down. The professor said there was no evidence that the blackboard went down. The tech said the quiz is just sitting there and needs to be graded, and they both are trying to make me look like a liar when I saw the computer grades for my exam and it was 75%.

The other online course was ENG 215. Back in September 2011, the professor failed me because I had used a religious subject for my assignment. The professor, picked on me with biased words and attitude. I altered my desired religious topic to try and satisfy the professor, but the professor played games and blocked me out of the blackboard by saying that it was new to him and he did not know why he did not receive my work. He has discriminated against me, my religious beliefs and my freedom in choosing a religious topic. He never graded my final assignment and did not give me a grade on the final PowerPoint presentation.

I tried to complain to Strayer's Online Administrative person but she did not investigate on the matter. She just took the professor's word. This is the second class they are telling me that I have to take over and that is not fair. I did the work. Strayer University is not monitoring these professors all over the world and the professors should not be reading the students surveys, just to retaliate against us students through withholding of our grades or blocking our progress on the student blackboard, which the professors have total and complete control of, and no one else can interfere or override the professors decision, giving the professors a self righteous control according to how they feel about the students (race, religion, age, any comments or other).

There is no consideration if you have any disabilities or workman company issues or any other doctor note requests. They go silent on you and don't give you an honest professional answer back or help to resolve or to cope with issues of this sort. I have my proof, gave it to the Dean, but he don't know what to do with the information either. Where is the student, as consumers, for we pay for a service to be taught professionally, not for games and to get ripped off by the professors. No professional customer service for many of the students, but we are given evil spirited attitudes, no empathy, no cares or concerns. It's the professors way or the highway. Education is supposed to be a sharing tool even though we students are learning a higher way by attending this school, online too.

What happened to Strayer's motto, they are in business for working people? My professor is using against me for not taking an exam by 12 noon and I was at work then and can prove it to her but she don't want the proof. I do not know the proper people to complain about these situations yet, outside of Strayer's Dean, but I will not stop till I find out. A lawyer might be the only way. I will also try to warn everyone that I know about these practices. I think a ring of some sort is going on to try and fail students, so they have to take the classes again and the online department will get more money to stay strong.

I have not had any problems yet with the on-campus professors. These classes are already over priced, they went up on the price the first year in school. I have loans to pay back, I get no grants or free money. If someone out there know of a better online program, please let me know or advertise it so that I can know and tell my co-workers, my boss, and my family and friends. Beware!

After attending that school for almost 4 years, with only 2 classes to go, I was devastated and extremely upset. I felt that someone should have informed me that I may not have had enough financial aid to cover the last 2 classes. I paid ahead of time for my graduation fee in the amount of $150.00. I told the school since I had the credits for my Associate's to give me that degree. I am still waiting from July for them to send me my degree. I made several calls to the financial aid dept. and never talk to the same person twice. I feel cheated and scammed because the school knows ahead of time if you have enough financial aid to cover your classes. It was a total waste of over 3 years going to that school, only to come out empty handed!

This is ridiculous. I can not even register for classes because, as a student account representative admitted today, they have not been transmitting my financial aid to my lender. All I want to do is go to class. Don't get me wrong, the classes are awesome, but the financial aid department is very incompetent and unorganized, to the point somebody in the department was going on my snap account and marking satisfied documents unsatisfied.

Now the manager is involved and it seems like his hands are tied as well, so what good is that? If I am unable to attend classes because they are screwing up (I have emailed documentation), there is a possibility of legal repercussions.

I received one phone call concerning the matter and thought the matter was settled. Well, here it is 2012. I am enrolling in the PhD program and need my official transcript. I went to the office January 2012 and was told I had a hold on my account. I have been dealing with the office manager who told me that the person that had my file was out and when she returned she would touch bases with me. A few weeks passed and I contacted her and found out that the person she needed to talk to was no longer there. Then she said she saw where I had been added and dropped from the class and needed to talk to her director.

A few more weeks passed and the director is no longer on that campus. Then I received an email saying she would be back in contact with me by 3/5/12. I have been emailing her every since as I need my transcript by 3/27/12 or I will be dropped from my classes. I do not owe the bill and was assured the matter would be corrected. I cannot believe that a graduate from Strayer would be treated this way. Even the case, release my transcript while you are researching it so I can continue school while you correct the matter. I'm now looking for every outlet to indicate my dissatisfaction.

The staff (which, by the way, really does change employees at least eight times a year) in the financial aid department always seems to be so clueless when it comes to explaining the real deal on why are all the refund checks always on hold! Sending out emails saying loans have disbursed to my account, then sending out emails two weeks later saying I either dropped a class last quarter or received an unsatisfactory grade in a class (my GPA is and has always kept me on the Dean's list, by the way). Then Strayer has the audacity to have one of the highest rates for school tuition and per-credit price in the entire United States of America period point blank! Unbelievable.

I requested via certified mail (that was signed for by a Strayer employee) for them to validate the debt they state I owe and still nothing. However, I now receive a collection letter from some rinkey dink collection agency requesting payment of the balance. Are they serious? I contacted the corporate office today and left a VM for Tim ** who I was informed was the manager over AP. I informed him that it is imperative my call is returned immediately; otherwise, I will escalate this matter as it has been two years and Strayer has not complied with my request. Now, due to their illegal practices, this is negatively affecting my credit. I don't think so. I have every intention to send a scathing letter to Sondra Stallard and anyone else at Strayer until this matter is resolved!

There was no misunderstanding. I clearly understood what I was told. Now how would they like me to pay for my books for the spring semester that starts in 2 weeks? I can't. Furthermore, I never would have registered and started classes knowing that I could not afford it.

Strayer is now telling me that I owe a balance of $2,800 that my financial aid did not pay. I was over rewarded. They changed everything in my ledger, even from 2010. I printed out the documents prior to them changing everything. They said I never received refunds over $4,000, which is not true. I never had a problem until the winter 2011 semester came, and financial aid sent them $11,900. They took out the tuition. It was a little over $2,500, and gave me a refund a little over $4,000 in the early part of February 2012.

Now, they’re claiming they sent back over $11,000 back to the financial aid department, because I was over awarded, and that the tuition for winter was not paid. How can this be? Why did they change everything in my ledger? Now they want me to pay them $209.00 a month for a balance that I should not have in the beginning. They put me in a position to pay them and my financial aid at the same time, because of their mistake. I would have never signed up to take this stupid certificate course, if I knew it was going to cause me this much trouble. A representative from Strayer told me until this balance is paid, I will not receive my certificate. Well guess what, Strayer University you can keep your certificate! Why in the world was everything changed in my ledger? I am a very disappointed student!

I had filled out my FAFSA form for 2011 and could not return to school. Imagine my surprise when I received a 1099 form where Strayer had received monies on my behalf and would not allow me to return. I find this to be very unfair. All I wanted to do is return to school. Strayer did not try to work with me and the staff will tell you one thing while you’re in the office and then another once you’re gone. The handbook states that the institution is willing to work with students in the case of death in the family. I provided the school with my mother’s death certificate and everything and they still ** me and took my money.

I'm so sick of Strayer University that I am thinking about filling a lawsuit against the university to get my money. Because this is freaking ridiculous for students' financial aid not to be disbursed already. People are struggling in this economy and Strayer is ** around with students' financial aid and not posting it. I know one thing. Once I graduate with my degree, Strayer University won't be getting a dime of my money. Post my financial aid to my account to cover the past due amount or Strayer University will be hearing from an attorney about how they are scamming students by not giving them their money.

My wife joined Strayer University for the winter quarter 2012 in the Cobb County Campus in Georgia. We had submitted all the transcripts and documents needed for the admission as per the Strayer University requirements to the admission officer. This was done in November 2011. Being an international student in H4 visa, he told he will get back to us after he gets all the proper approval for admission. After 2 weeks, he called us and told that all the approvals are completed and she is eligible for admission. Based on that, we went to the university and was asked to pay the first installment of the tuition fees. I was paying the tuition fees from my pocket as she was not eligible to receive any financial aid.

Things were going good and the classes started in Jan 2012. We paid the first 2 installments of the tuition fees. On Feb 7th, she noticed that she was suddenly dropped from her courses without any prior notice. When she called the university, they told that they didn't receive all the documents needed for admission and still needs evaluation/approval. We went back and told them all the story that happened, but unfortunately, the admission officer that we worked with had already left the university. We found out that they hadn't sent the documents for approval before and it was sent only on the last week of Jan 2012. The campus director told us that it was a mistake that happened from the university and that they will fix everything in one week. But nothing happened. We went there multiple times and every time they will tell they are still working on it. When we call or email, nobody ever responds. The campus director was behaving so irresponsibly. He never picks the call whenever we call him nor respond to emails. After all these happened, the only call that we got from the university was to pay the pending tuition fees.

After 4 weeks of waiting and no response from the university, we again went to the office of the campus director. He told us that they need the original documents of the graduation transcripts for evaluation and will never give it back. I've never heard in my life or anywhere where they take the original documents from the students and never give it back. After all, what will they do with the original document? We told them that we can give the originals but to return it after the evaluation. But they never agreed to it. For us, we would never get another original document from the University in India once they have issued one. They asked us to quit the college as there was no other option left. We didn't have any other choice than to quit and drop from the course.

Now, when we asked for refund for the tuition fees, they were telling that we wouldn't get it. Due to the irresponsibility and the mistake committed by the Strayer University officials we had to pay the price. Now, its past 3 days and we haven't received any response back from the campus director regarding the refund. We don't have any hope that we will receive the refund. My wife's career, valuable time and money is lost, all because of this injustice caused by Strayer University.

Strayer University is all about money. They don't care about anything else. For all those who are trying to join this university, beware. I pray to God that such injustice shouldn't happen to anybody else in the future.

The first quarter took a while too and I emailed and I called and called just for them to keep taking their precious time. Don't get me wrong, Strayer University is an excellent college and the courses are excellent but the financial aid department sucks. It seems to me like one person is dishing out everyone's financial aid money. It shouldn't take this long for us to receive our money and I'm sorry to say but this school is making me want to quit altogether and most likely I won't go back to school. I just think this is awful and I see I'm not the only one that feels this way. It should take dang near 2 months for us to get our money. Really it should be dished out a week or two after classes has started. I'm highly upset and I will be contacting someone of higher authority because this doesn't make any sense whatsoever.

Did you know that the president of Strayer University makes $41.9 million per year? When I spoke to my home campus this morning, she informed me that all 90 of Strayer's campuses operate out of the same corporate office. Well, if he makes $41.9 million every year, can he not provide a more efficient corporate office? The fact is that they only care about money. They do not care about my grades, nor about the degree I will get from them, nor about their employees. They care only about money!

Is it illegal for them to gain interest with government money? I intend to find out and to let the world know about it. I have actually encouraged two of my friends to go to school at Strayer. Now the school makes me feel like a liar and a cheat and it is my responsibility to steer whomever I can to not go to that school. I am just beginning my research into this but I will post as I gain information. I plan on contacting Action 9 News and seeing what kind of information I can get there.