Strayer University

Strayer University

 2.6/5 (648 reviews)
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About Strayer University

Founded in 1892, Strayer University is a private, higher education institution which specializes in degree programs for working adults. The university is accredited by the Middle States Commission on Higher Education and offers undergraduate and graduate degrees at over 90 campuses in more than 20 U.S. states and online.

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Sept. 19, 2022

Good Evening, Mrs. ** or to whom it may concern. I'm a graduate student at Strayer University. For the past year or year and a half we have been force to take classes online due to COVID. Now going into year two things in the DMV area and other states have opened back. Strayer has even allowed their faculty to return to work. Our children from elementary school to High school has free education. The school board set a date for all students to return to school and we as parents had to go with it and what restrictions are being put in place. Even the CDC stated we don't have to wear mask anymore and the Federal government open its doors. I would like to discuss when will we get to be notified on when will classes be returning.

I know I'm not the only one that has raised this issue of when the class will be back on campus. I would like to have some type of answer because I have children just like the Majority of the students and staff. Our children have been in school for 2 years and the parents do not have a say. Strayer needs to take in the account that every student learns different. I pay for my education and I did not get any choice to how I get to handle my education. Now the CDC stated no more mask or Quarantine mandates. Even the Federal Government is back open.

Again I pay for my education and don't get a choice or any type of correspondence on how long class will not be on campus. But it is ok for the staff member to go to work but I pay for my education and I didn't get a choice or any type of option and before you say tutoring the tutoring is not face to face. I have to leave a message explaining my situation or problems then wait for some to get back to me. I need answer. I'm entitled to some answer. I pay for my education. If the President and Vice President of Strayer University doesn't feel the need to answer students maybe they will answer the news media? Octavius ** Student

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 25, 2022

Everyone is complaining about Strayer. Do your research on your fasa, see if you have enough funding before you attend any school. It's up to you to make sure you do. I myself have no problems with them, they were very transparent about everything not like the college before I got into Strayer. They said I had no funds from fasa which I did. Mind you, this was a community college only 20 minutes from my town. They were less transparent and the job thing, it's up to you to find a job, not them.

5 people found this review helpful

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 15, 2021

    This was by far the worst experience I have had with an online school. They don't care about you as a student and only want one thing; your money. The people that are supposed to help you get enrolled and answer questions about financial aid have no idea what they are talking about.

    30 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 24, 2021

    Was told my degree would be in HR, Kept asking to make sure as all my classes was in HR in 2013 when I received the degree is was in Business Administration. Called the dean to advise. Was told he would get it straight. Received a email advising the program was switched to Business ADMIN. from HR. I took out student loans to receive a degree in HR not Business. I could have went to another school and Received the degree I wanted. Now stuck with over 50k in student loans with no job in HR.

    31 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 18, 2021

    Where do I start. So I was in enrolled in University of Phoenix this year 2021 and I decided to go with another school which would be Strayer University because their classes in the field that I am studying started a little bit later which fit my schedule. I was approved for the fast one and I was approved for my program. My understanding was after registration that all I would need to do was to change the school code of my approvals and that everything will go through fine. Needless to say that did not happen. Literally my classes got paid for my Pell Grant got withheld. When I spoke to Fafsa they stated that all they had to do in the first place was override instead of making additional transactions to make me not eligible. I literally been working on this for two months.

    Needless to say the school got paid for my classes but they’re making no effort to fix the mistakes that they are representatives and their financial aid me to make me an eligible for submitting my information when hello I have already been approved this year and you guys kept putting in PJ forms which made me an eligible. This is absolutely the worst experience ever. I wish I would’ve just stayed at University of Phoenix. I never knew that this would be so hard. I literally am talking to financial aid and phosphor and the dean and I still have yet to get a resolution to this problem. If they think that I’m going to school and not get what’s granted to me then they’re crazy because therefore I mean withdrawing at this point will be the logical thing to do because I will be crazy. The incompetency of the student financial aid to pay for classes and not get my pell grant that I was already eligible for three times guys. Three times and you’re still sending in PJ.

    It is just almost like they do not comprehend the process of financial aid or even just transferring from one school to the next so would’ve been different if I had to apply for all of these things when I got to their school but it was already apply for approved by Fafsa and so I’m not understanding but I definitely would advise anyone thinking about going to the school to make sure you get all the information you need because she may just be paying the school to go to their school and not even be able to go for your pell grant because their financial aid department is illiterate. I filled a complaint with student financial aid dept at this time.

    26 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: April 29, 2021

    In the beginning, it was all good. The classes were great. But there are several problems. I am pre-registered for classes. I should be able to choose what classes that I want to take and when. I requested that my counselor stop that, and she did it again. Then, you are forced to have a "discussion" with classmates. I just want to do my work and be done with it. I am not there to make friends. Half of the students do a copy and paste from other sites. They tell you, that you are to use correct grammar, however, most of the students don't. They spring these huge assignments on you, then tell you that you had two weeks to prepare when I made a complaint twice in weeks 2 and 3 that I couldn't view the assignment. The lectures are either from a year ago or close to a year ago.

    I think they need to change their strategy when it comes to teaching. I am paying over 3k every 11 weeks (my price actually went up this year, for what I don't know. They didn't even inform anybody of the price increase). I am not rich. I cannot afford to fail this school, but it's beginning to look like they don't actually care. They just want money.

    38 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: April 12, 2021

    DO NOT FALL FOR THEIR TRICKS!!!! They are real nice when you are signing up and very responsive for your first semester. After that, they screw everything up. I am a veteran and had the Pell Grant to cover expenses and they still tried to say I had past due balances for tuition and books. When I tried to get this resolved, they drag their feet so that I could just be academically withdrawn and owe more money. When I tried to appeal, again dragging their feet so they didn't have to do anything. Now there is a collections account but no one wants to communicate to get it resolved. It took nearly 2 years to get resolved. My husband has a worse situation happening. Absolute nightmare.

    49 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Jan. 28, 2021

    I have been going to Strayer for a long time. I went for my Bachelor's, which to be honest was a fantastic experience from start to finish. Then I decided to go directly into my MBA immediately after graduating my Bachelor's. All of a sudden, the Admin help went away completely. They messed up my financial aid every single term. I could never get a phone call past the first semester from anyone. Not about grades, financial aid, registration, technical difficulties, nothing. Everything was done by email and I had to include everyone possible and be rude just to get a response.

    One of the terms, they just simply told me that I did not have enough financial aid and they could not help me, I had to pay. I know for a fact I was still eligible so I resubmitted my FAFSA and let the submission get processed automatically without contacting them, then all of a sudden I had a full term of financial aid available. I can't even update my address and phone number without it being a problem. They STILL have some of the wrong information for me that I can't get fixed. The classes and teachers are actually great, but they overcharge and will not actually assist you with any Strayer specific issues. Go somewhere else, do not take your graduate classes here.

    43 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 12, 2021

    THE worst decision you can make for your post secondary education. That is ESPECIALLY if you are paying out of pocket. There are more respected online schools out there that cost less and give you a higher quality education and learning experience. Please do your research! I wish I had done better. Strayer only wants your money. They do NOT care about the student. The admissions office staff are all so kind and that is where it ends. The Business deans' hands are always tied. There is never anything they can do to help you but of course they are all so sorry for your experience.

    The instructors reply to your well thought out discussion posts and essays with general pre recorded videos that offer no real constructive criticism. Getting a hold of an instructor is nothing short of a miracle. Calling or emailing your success coach is futile. I waited literally 3 hours, no exaggeration to speak my coach and ended up getting someone I didn't even know. But guess who you can always get in touch with? Finance Department is always available to take your money. Do your research! You can do better than greedy money grubbing Strayer.

    40 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Dec. 16, 2020

    Those two names I have mentioned above, are the people that I dealt with. I don't know how people can actually promise to help you and do not keep their promise. You pay money for your education and you do not learn anything let alone getting some help to pass your classes. I should have known that Strayer is one of those schools that finance matters instead of teaching students. I should have done my research before registering though. Thank you Strayer. Lesson learned.

    35 people found this review helpful
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    Strayer University author review by Jessica Render

    With more than 120 years of experience in higher education and learning, Strayer University has developed a highly respected reputation.

    • Regionally accredited: The same accrediting agency that is used by top schools like Georgetown, Johns Hopkins, Columbia and Temple also provides Strayer University's accreditation.

    • Online price calculator: With price being such a driving force in higher education enrollment decisions, the option to calculate the cost before enrollment is ideal.

    • Online application: You can fill out an application for enrollment online, so you don't need to spend hours on the phone answering questions before finding out if you are eligible.

    • Masters degree programs: For virtually every bachelor's degree program, there is a corresponding masters degree available at Strayer University.

    • Online chat service: If you have any questions when looking over the material, they offer 24/7 online chat to help you determine your eligibility and answer any questions you might have.

    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.

    Strayer University Company Information

    Company Name:
    Strayer University
    Year Founded:
    2303 Dulles Station Blvd Mail stop 6E
    Postal Code:
    United States