Strayer University Reviews

I am now over $40,000 in debt and I have absolutely nothing to show for it because I was suspended on account of I was homeless living in an abandoned house with no power, no water, no internet for sure because of a situation that a man had put me in and so I was out on the street and I express that to them several times that I was you know considering withdrawing so I could try to do something you know about my situation better and they said that would not be a wise idea, you know you're going to have a bow and you're going to owe, you should stay enrolled and you know and I did you know thinking that they might actually try to help me. Come to find out they did not care. They penalized me for my grade suffering because I couldn't submit my assignments because I didn't have power for over 6 months and I definitely didn't have internet you know I was out in a very rural area so I couldn't just hotspot off of the local city Wi-Fi.

So I was suspended because my grade suffered. Well they wanted me to file an appeal in order to continue which I did and it was denied so apparently being homeless and not having power and things is not a good enough reason for your grades to suffer. I can't believe that I actually wanted to appeal and beg for the school to continue allowing me to attend there when they actually treated me terribly through majority of the education anyway.

I bought a laptop off of the bookstore and I was charged a lot of money for that and when I received it it was pre-programmed with strayer's claws embedded in the hard drive. I have an online business already and I was going for my bachelor's to you know get my business degree so I could find tune my business skills and make my business grow well. I tried to do coding and everything on my laptop for you know my website and things and it would not let me. It told me that I did not have permission to do certain things on my laptop that I paid a lot of money for and when I called them they had no answers. They told me to code on a different laptop.

I tried to speak to the IT department about what was happening and they couldn't help me because the only thing that IT department was good for was helping me get around the eye campus and login and stuff like that. They didn't have the knowledge to try to help me with what my concerns were. I was told to contact the people that actually provide the laptops to Strayer and when I did they were extremely disrespectful and hung up on me several times. I tried to factory reset the laptop on several occasions it would not let me. Every time I would try to do something to gain control over my laptop it's programmed to automatically put everything back the way it was when it was shipped to me. So basically they have The laptops loaded with spyware and things and it's literally embedded in the hard drive and there's nothing I can do about it.

They misled me about how long it was going to take to actually earn my degree and how much it was going to cost. The tuition for my classes actually went up after the first year and I wasn't even warned about it. There were some times that they would pick and choose which term that they would charge for some things and then there were other terms that they would decide not to charge for it so for every term I never knew what exactly I was being charged and for what. I don't know how many times I sat for hours and hours trying to speak to what it my success coach that I was assigned to which changed every time I turned around and I actually never ever spoke to the success coach that I was assigned to ever.

Every time I call they were always busy helping somebody else and I always had to be transferred to a different coach and none of the information they had matched the information that I had or even match the information that the website had or anything else. I had to force myself everyday to log in and do my assignments because I wasn't learning anything and I don't feel like they were teaching me absolutely anything that had to do with business in today's modern society. They you know made me take reading you know reading classes and US history and and we did that in high school. I don't need to know about slavery unless I'm going to run a sweatshop or something. We learned all that in high school. Why didn't my transcripts from my associate's degree cover those little classes like that?

I have an associate's degree in construction and apparently my plumbing lab, and my carpentry lab, or my interior finishing lab, was equivalent to classes that apparently didn't exist in their database. Because when I tried to see what those covered it didn't give me a class specifically. So I don't think that my transcripts from the other school even counted towards anything. All I can say is that I have made an excruciatingly bad amount of bad decisions in my life. I can honestly say that. However, attending Strayer University was the absolute most embarrassing, irresponsible, ignorant, backtracking decision, I think I could ever make in my entire life.

I reached out to the school, the president's office, the student board, and even my assigned coach, and more but received no response for almost two months. It wasn't until I mentioned withdrawing from the school that they finally contacted me, focusing solely on financial matters. I'm saying just the financial aid and that was by email but no one else. It became evident that their priorities lay in money rather than students' welfare. I have initiated an investigation with the education board (FASA) regarding Strayer University's handing of the situation but have yet to receive a response. They were unjustified in their accusations against me, tarnishing my reputation without cause.

I was told that I owed an additional $5000 for overpayment of stipend, to the University itself, which I paid a collection agency $4000 of that thus far. I could not reach anyone at the University who was willing to settle this debt and was told that I could only settle it with the collection agency. I have worked with State Agencies, as customer service advocate with the Public and have not been able to get a job making more than $30k a year. My education was a waste of time, and I can't go any further with my education, because of this debt. The stress from this burden, has me sick and has caused me to have health problems.

I have emailed my coach and financial aid repeatedly, to no avail. I have submitted help tickets, then unable to find status information. I've called Strayer's financial aid department everyday, for 2 weeks, on hold for 20 mins, only to have the automated response say, "we are unable to assist you", and hang-up. I submitted an Award Adjustment last week, and still haven't received any response. Meanwhile, I'm stressed out about finances, but expected to focus and maintain my classes, THAT STRAYER HAS BEEN PAID FOR!!!!