Strayer University

Good Evening, Mrs. ** or to whom it may concern. I'm a graduate student at Strayer University. For the past year or year and a half we have been force to take classes online due to COVID. Now going into year two things in the DMV area and other states have opened back. Strayer has even allowed their faculty to return to work. Our children from elementary school to High school has free education. The school board set a date for all students to return to school and we as parents had to go with it and what restrictions are being put in place. Even the CDC stated we don't have to wear mask anymore and the Federal government open its doors. I would like to discuss when will we get to be notified on when will classes be returning.

Everyone is complaining about Strayer. Do your research on your fasa, see if you have enough funding before you attend any school. It's up to you to make sure you do. I myself have no problems with them, they were very transparent about everything not like the college before I got into Strayer. They said I had no funds from fasa which I did. Mind you, this was a community college only 20 minutes from my town. They were less transparent and the job thing, it's up to you to find a job, not them.

This was by far the worst experience I have had with an online school. They don't care about you as a student and only want one thing; your money. The people that are supposed to help you get enrolled and answer questions about financial aid have no idea what they are talking about.

Was told my degree would be in HR, Kept asking to make sure as all my classes was in HR in 2013 when I received the degree is was in Business Administration. Called the dean to advise. Was told he would get it straight. Received a email advising the program was switched to Business ADMIN. from HR. I took out student loans to receive a degree in HR not Business. I could have went to another school and Received the degree I wanted. Now stuck with over 50k in student loans with no job in HR.

Where do I start. So I was in enrolled in University of Phoenix this year 2021 and I decided to go with another school which would be Strayer University because their classes in the field that I am studying started a little bit later which fit my schedule. I was approved for the fast one and I was approved for my program. My understanding was after registration that all I would need to do was to change the school code of my approvals and that everything will go through fine. Needless to say that did not happen. Literally my classes got paid for my Pell Grant got withheld. When I spoke to Fafsa they stated that all they had to do in the first place was override instead of making additional transactions to make me not eligible. I literally been working on this for two months.

In the beginning, it was all good. The classes were great. But there are several problems. I am pre-registered for classes. I should be able to choose what classes that I want to take and when. I requested that my counselor stop that, and she did it again. Then, you are forced to have a "discussion" with classmates. I just want to do my work and be done with it. I am not there to make friends. Half of the students do a copy and paste from other sites. They tell you, that you are to use correct grammar, however, most of the students don't. They spring these huge assignments on you, then tell you that you had two weeks to prepare when I made a complaint twice in weeks 2 and 3 that I couldn't view the assignment. The lectures are either from a year ago or close to a year ago.

DO NOT FALL FOR THEIR TRICKS!!!! They are real nice when you are signing up and very responsive for your first semester. After that, they screw everything up. I am a veteran and had the Pell Grant to cover expenses and they still tried to say I had past due balances for tuition and books. When I tried to get this resolved, they drag their feet so that I could just be academically withdrawn and owe more money. When I tried to appeal, again dragging their feet so they didn't have to do anything. Now there is a collections account but no one wants to communicate to get it resolved. It took nearly 2 years to get resolved. My husband has a worse situation happening. Absolute nightmare.

I have been going to Strayer for a long time. I went for my Bachelor's, which to be honest was a fantastic experience from start to finish. Then I decided to go directly into my MBA immediately after graduating my Bachelor's. All of a sudden, the Admin help went away completely. They messed up my financial aid every single term. I could never get a phone call past the first semester from anyone. Not about grades, financial aid, registration, technical difficulties, nothing. Everything was done by email and I had to include everyone possible and be rude just to get a response.

THE worst decision you can make for your post secondary education. That is ESPECIALLY if you are paying out of pocket. There are more respected online schools out there that cost less and give you a higher quality education and learning experience. Please do your research! I wish I had done better. Strayer only wants your money. They do NOT care about the student. The admissions office staff are all so kind and that is where it ends. The Business deans' hands are always tied. There is never anything they can do to help you but of course they are all so sorry for your experience.

Those two names I have mentioned above, are the people that I dealt with. I don't know how people can actually promise to help you and do not keep their promise. You pay money for your education and you do not learn anything let alone getting some help to pass your classes. I should have known that Strayer is one of those schools that finance matters instead of teaching students. I should have done my research before registering though. Thank you Strayer. Lesson learned.