Strayer University Reviews

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About Strayer University

Founded in 1892, Strayer University is a private, higher education institution which specializes in degree programs for working adults. The university is accredited by the Middle States Commission on Higher Education and offers undergraduate and graduate degrees at over 90 campuses in more than 20 U.S. states and online.

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Strayer University Reviews

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    How do I know I can trust these reviews about Strayer University?
    • 4,808,736 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Punctuality & SpeedStaffTimeliness

    Reviewed Dec. 11, 2025

    Strayer University is a diploma mill on steroids. Faculty are forced to have a quick turn around on all grading, like within minutes students submit their assignments. How do they create this fast turnaround on grading? Well, they certainly don't read the assignments and give specific, in-depth feedback for improvement. Rather, they scan assignments and post general comments from an Excel spreadsheet. The university also has a Faculty Feedback generator that helps to generate these comments from this Excel spreadsheet. Basically, they are using a form of automation to post general feedback. It is truly treating students like they are on a conveyor belt in a factory. This process is meant to just push grades out immediately. Think about it: You submit a 4-page written assignment, and you receive your grade within 5 minutes. So students are paying all this money for no one to read or critique their work.

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    Customer ServiceTimeliness

    Reviewed Nov. 10, 2025

    My name is Christopher, and I attended Strayer University online last year. I was accused of cheating on my assignment by the professors, despite the lack of evidence to support their claims. I was pursuing a degree in criminal justice. The professor teaching the class expressed suspicious of my academic integrity without providing any concrete evidence. Despite presenting my side and evidence, the professor remained unconvinced. Professor Catherine also raised concerns about the quality of my written assignments, but no proof was ever presented.

    I reached out to the school, the president's office, the student board, and even my assigned coach, and more but received no response for almost two months. It wasn't until I mentioned withdrawing from the school that they finally contacted me, focusing solely on financial matters. I'm saying just the financial aid and that was by email but no one else. It became evident that their priorities lay in money rather than students' welfare. I have initiated an investigation with the education board (FASA) regarding Strayer University's handing of the situation but have yet to receive a response. They were unjustified in their accusations against me, tarnishing my reputation without cause.

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      Customer ServiceBilling

      Reviewed Oct. 28, 2025

      I attended Strayer University and graduated in 2010, with a Bachelor's degree in Business Administration in 2010, with a minor in Human Resource Management; And with the hopes of receiving a good education and a career. Which I did not receive either, not a valid education or a career, in that field of study. After several applications and interviews, I was not qualified for that field of work. I received tuition assistance from my employer at that time and Strayer did not record the payments, and have me owing over $100,000 dollars without record of any payments.

      I was told that I owed an additional $5000 for overpayment of stipend, to the University itself, which I paid a collection agency $4000 of that thus far. I could not reach anyone at the University who was willing to settle this debt and was told that I could only settle it with the collection agency. I have worked with State Agencies, as customer service advocate with the Public and have not been able to get a job making more than $30k a year. My education was a waste of time, and I can't go any further with my education, because of this debt. The stress from this burden, has me sick and has caused me to have health problems.

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      Customer ServiceRefunds & Payouts

      Reviewed Oct. 19, 2025

      This school is a joke. It's hard to get a return phone call. Doesn't matter which department it is you requested a call back from. They steal money from me and I'm sure other students which is crazy that they would even do that. My refund was 2,100 then it went to 1,998 then down to $1,962. I only bought 1 item at the bookstore for 34.50 so you tell me where that money went and how is it that they give you 465 to spend at the bookstore and whatever you buy gets taken off your refund but know this whatever you didn't spend of the $465 you're not getting that on your refund. I should have stayed at SNHU. This is by far the worst school I have been to yet.

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      Customer Service

      Reviewed Aug. 1, 2025

      I've been trying to contact Financial Aid Office for the past 3 days. No one has picked up the phone. No has replied to my messages. As you can see in the photo attached the length of time I was on hold before the phone system disconnected my call because they were closed. I would not recommend this school to anyone.

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      Customer ServiceStaffBilling

      Reviewed May 21, 2025

      This school is pathetic. Extremely unprofessional staff. I constantly get bills from them even though I use the GI Bill. Just received a bill from 9 months ago after I have been numerous other bills. The Instructors never respond to emails and most of the classes just have you read chapters and do the quizzes with no interaction with the professor. The mandatory forums and answers are all ChatGPT bots that other students use and you have to respond to those generic statements.

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      Customer ServiceRefunds & PayoutsStaffCommunication

      Reviewed April 19, 2025

      Absolutely poor communication, non-responsive, or accountability. I am a single mother, full-time student, and I work full-time, so the financial aid that I receive for living expenses is extremely important. However, for the past year, there have multiple issues with my aid award showing incorrect/different information in iCampus, having to accept aid multiple times because the amounts keeps changing, unable to reach anyone by phone/email.

      I have emailed my coach and financial aid repeatedly, to no avail. I have submitted help tickets, then unable to find status information. I've called Strayer's financial aid department everyday, for 2 weeks, on hold for 20 mins, only to have the automated response say, "we are unable to assist you", and hang-up. I submitted an Award Adjustment last week, and still haven't received any response. Meanwhile, I'm stressed out about finances, but expected to focus and maintain my classes, THAT STRAYER HAS BEEN PAID FOR!!!!

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      Customer ServiceSales & Marketing

      Reviewed March 14, 2025

      I am in process to file complaint against Strayer University which is nothing but scam. Worthless experience. Left nothing with debt. I have contacted the department of education which directed me to separate departments where I can file a complaint to investigate this so call school. Please contact me as I can provide application to file against this scammer who ever involved providing fake visa to overseas.

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      PriceRefunds & PayoutsBillingHonesty & Transparency

      Reviewed Jan. 30, 2025

      I am in tremendous debt from going to Strayer University. They were not upfront and honest about what I would need to pay back. Now my tuition bill is 3 times higher than what I borrowed. That is crazy for a working person to pay back. Strayer needs to be more upfront about the cost. Would not recommend them to anyone due to the cost.

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      Customer ServicePriceStaffValueHonesty & Transparency

      Reviewed Jan. 22, 2025

      This school is so unorganized, unprofessional and mediocre! I am beyond fed up, I'm going to transfer next term because every term it's an issue within every aspect! If you don't want to be stressed about finances and academics then go elsewhere because the tuition is honestly overpriced and not worth it! Lazy staff and rude representatives!

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      Strayer University author review by Jessica Render

      With more than 120 years of experience in higher education and learning, Strayer University has developed a highly respected reputation.

      • Regionally accredited: The same accrediting agency that is used by top schools like Georgetown, Johns Hopkins, Columbia and Temple also provides Strayer University's accreditation.

      • Online price calculator: With price being such a driving force in higher education enrollment decisions, the option to calculate the cost before enrollment is ideal.

      • Online application: You can fill out an application for enrollment online, so you don't need to spend hours on the phone answering questions before finding out if you are eligible.

      • Masters degree programs: For virtually every bachelor's degree program, there is a corresponding masters degree available at Strayer University.

      • Online chat service: If you have any questions when looking over the material, they offer 24/7 online chat to help you determine your eligibility and answer any questions you might have.

      by Jessica Render ConsumerAffairs Research Team

      As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.

      Strayer University Company Information

      Company Name:
      Strayer University
      Year Founded:
      1892
      Address:
      2303 Dulles Station Blvd Mail stop 6E
      City:
      Herndon
      State/Province:
      VA
      Postal Code:
      20171
      Country:
      United States
      Website:
      www.strayer.edu