University of Phoenix

University of Phoenix

 2.5/5 (1414 reviews)

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Overall Rating2.5 out of 5
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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: Nov. 30, 2022

I wanted to obtain my CLAD credential. I enrolled into University of Phoenix. I put a down payment on my classes and NEVER heard from them!!! When I contacted Cami the “representative” she acted like she didn’t know what I was talking about. In the meantime I got a full scholarship to take the SAME classes at a much better university!!! Do NOT go to this “money pit!”

6 people found this review helpful
Verified Reviewer
Original review: Aug. 5, 2022

When I registered for the University I was told that there was internships offered and job placement. I could have went to another school however the counselor was convincing. I graduated in 2016 and still haven't found a job in the Business field that is not requiring on the job experience. Now I have an unnecessary student loan bill for choosing a school that lied to me so I could have enrolled. I loved the online classes and working in a group. However, again I am at a financial loss and the student loan forgiveness programs want you to pay thousands before they would assist and that is not guaranteed that more than half the bill will be taken care of.

12 people found this review helpful

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    Verified Reviewer
    Original review: July 17, 2021

    I enrolled for the nursing program and was told by the enrollment counselor that there were not any accreditation issues. This was a lie and found out later on in the program. There were some faculty there to help you but somehow they slowly began to dissipate. The replacement staff along with the director was toxic. The school along with the director held myself back from taking my boards even though my grades were good and finished all my requirements. The staff along with their 3rd party "vendor" were railroading me and hindering my success. It was definitely personal and had nothing to do with my performance and till this day I do not know the reasons that it was done.

    The University was not helpful in resolving this at the lower level and almost seem as they didn't care. Needless to say I had to get legal help to get my degree and the authorization to sit for my boards. It took me 6 months for this whole process. However, I still remained on top of my game and passed my boards despite the time and restraints the University tried to place on me. If it wasn't for my legal help I would still be at standstill with this school. This was a nightmare and I am glad it is over. Please do yourself a favor and run from this school or any For-Profit School if you can avoid it. They are not about the student but for money. I know people who were in the same situation I am in at UPOX and other For Profit School.

    21 people found this review helpful
    Verified Reviewer
    Original review: June 28, 2021

    I attended UOPHX as an undergraduate student in a classroom setting and later attended UOPHX as a graduate student on-line. The classes were very challenging and I wanted to give up. I had to work hard and do a lot of research and reading. UOPHX taught me so much and made me stand out at work when I put my degree to work. I learned so much and was prepared for today's world. UOPHX is very advanced in developing their curriculum and is aware of things that are needed in the world today. When it comes to technology and being a part of today's administration role UOPHX is the place to go. In order to get a good education you have to put your work in. You are always going to get out of what you put in something in whatever you do. There is good and bad in everything you do.

    17 people found this review helpful
    Verified Reviewer
    Original review: June 26, 2021

    I am just here to give my opinion on being enrolled at UOPHX. It is very different from what I am used to. I am a person who loves in person teaching. Being independent is usually rough for me cos my it’s hard for me to stay on task. But this was a game changer. I was worried about being overwhelmed with school work plus my regular job. What made me choose this route of schooling was the convenience of doing the work at my own free time rather than fit my life and schedule around having to drive to a school and fit all that in a schedule and pay for parking and all. Ugh headache. I only take 1 class every 5 weeks so I am focused on doing the work for that class only. This was a HUGE bonus for me.

    I have read some reviews where classes put you in teams for projects and yes it can be tough but like everything it’s all about communication. I’ve had great teams in most classes where EVERYONE pulled their weight and only one class where there wasn’t much communication with my team and was forced to do most of the work. But honestly that has also happened at a brick and mortar college class for me so it was no different other than the teacher automatically picking the teams for us at UOPHX. The instructors have been great. I have always been in contact with instructors whenever I had a question about something but there is also a class forum to ask questions where the instructor or peers can answer questions for you. I feel like I’ve gotten a quality education so far.

    I’m practically done with my Gen Ed and by Oct will start phase one of the teachers' program. I’m very happy with everything and grateful to have a great counselor whom I can ask questions about the program with or even about financial questions. While, yes, it may not be for everyone and maybe I’ve just lucked out but you do get what you put in and I’ve put in a lot of work to get this far and it’s been an amazing experience so far. Hope this has helped in making a decision to join. There is no better time than the present to make a change for the better. Good luck!!!

    13 people found this review helpful
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    Verified Reviewer
    Original review: Oct. 28, 2020

    I am an former teacher with 16 years under my belt. I hold a Bachelor's in Education and graduated 4.0 with all the honors that come with it. I entered UOP Master program in 2008 in hopes of earning my degree. All my work was 3.75 - 4.0 until the teaching practicum. They deliberately failed me with a grade of 3.25. Now They could not fail me lower because I was an active teacher. So please avoid this college. They are EVIL as HELL and only want your money. I have been trying since 2000 to transfer the 35 units of that 41 unit program into another degree just to graduate and get on with my life. UOP said it won't do it unless I re-enroll and start all over. Does this sound like a College you would want to attend? So, I wasted $14,000 and 2 years here for nothing.

    64 people found this review helpful
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    Verified Reviewer
    Original review: Sept. 2, 2020

    Twenty weeks ago, I was told that I would not have to pay anything to complete my degree. They said Pell and my loan would cover everything. I started my last class 4 weeks ago. The finance department, said that I have a balance of $745. I paid $630 of that, now I'm on my last week and now I owe $397. They adjust their billing to line their own pockets. Do your research before you sign your life away. I refuse to pay them $397. I know it sounds petty and dumb, but right is right and wrong is wrong. They are preying on innocent students who want more out of life. They only care about numbers. Stay away. Once you sign those loan papers, your livelihood is at stake.

    58 people found this review helpful
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    Verified Reviewer
    Original review: June 7, 2020

    20 years ago I pursued a lifelong dream of earning a master's degree and becoming an educator at the college of education at the University of Colorado Colorado Springs (UCCS). I had just finished my bachelor's degree in Sociology and was still actively taking classes in the UCCS philosophy school because of my drive for knowledge and to better myself. I initially went into the Masters program at UCCS for sociology, but decided very quickly that I wanted to actually teach future generations - not just study about it and write critiques and social essays about it to small groups of academics. I Switched graduate majors and entered the school of education.

    I should've known that something was amiss when the very first professor (who shall remain nameless and is now thankfully retired from the department) told everyone in our first class on the first day that only about 10% of us "deserved" to become teachers. Even though I had a terrible first impression, I still stuck with a program for another semester before concluding that the UCCS college education just wasn't going to give me the kind of education I needed to make a difference in the world.

    So, Being the kind of person who had been running his own business with his father for close to 10 years, I decided to look elsewhere to earn the necessary credentials to enter the education profession. Enter the University of Phoenix. It can't be stressed enough: at the time this college was absolutely on the cutting edge of higher education. It was able to deliver curriculum and credits in a hybrid model online where you would do your work a couple days a week in person and still have to complete extra work at night with groups.

    I have to say that although the University of phoenix has received much deserved negative scrutiny for being a "diploma mill" in its schools of business etc..., I found the education masters program in Colorado Springs to be highly complex and rather difficult to complete. In fact, of the two hundred or so students in my graduating class of 2004 only about half actually completed the Masters. Honestly, the program was hard as hell because it was designed to be just as difficult and valid of an educational training program as any four-year university or graduate school, but it was marketed to us working professionals who already had been busy working in actual careers for a few years. I remember completing HUNDREDS of hours of observational practicum as well as student teaching before being credentialed.

    There is a caveat to this story. I have to say that since the early 2000's, the UCCS college of education has vastly improved - and I am now friends with a number of different faculty members in the UCCS Ed Dept. Although as with any University there is still "dead weight," I would rate it much higher NOW than a degree from Univ of Phoenix. in education. That said, in the early 2000s the University of Phoenix was a much superior education program to UCCS. And I must say the proof is in the pudding. Since earning my master's degree as well as my principal's license back in 2004, I've gone on to enjoy a very successful career in education. I saw my salary raise each year because of my credentials earned at Univ. of Phoenix and also had opportunities open up to me as a college lecturer. None of that would've been possible if I had simply gone from my teaching license as UCCS was offering back then.

    As far as the structure of the Master's program at the University of Phoenix, It took me approximately 4 1/2 years to complete. After this I was identified as an educational leader by the now retired director of the program Dr. Genevieve ** PhD. and I went on to earn my principles license. I spent approximately $25,000 getting these credentials, which truly allowed me to realize my dream of becoming a teacher and future influencer. When I look back at it now, I realize that the University of Phoenix was an unbelievably "Best Buy" value for what I gained and what I actually paid. I was able to secure Stafford Loans at 1.625% interest. At UCCS I was looking at taking out loans in excess of $50,000 and that interest rates that were closer to 5%. The financial choice was clear back in the early 2000s.

    Today I must say it is clearly a different story, but I would never stop anyone from earning a degree at either institution. Investing in one's self is truly priceless and you will want to shop around as a frugal, financially shrewd consumer to make sure that you're getting the best value for your hard earned dollar. Clearly, anyone reading my review will need to do their own research to make sure they are making the best financial move. But I will simply say that any prospective student should visit the campus as well as speak to the faculty before making any educational decision.

    28 people found this review helpful
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    Verified Reviewer
    Original review: Feb. 21, 2020

    University of Phoenix is the best college I have ever attended. People who say this university is easy, was not telling the truth. The negative review are lies. I am a straight A's student with a high G.P.A and I must say the courses at the university are intense. You really got to put in the work, If you don't, you will fail. All the bashing and negative feedback towards U.O.P once lead me to believe it was true, and at first gave me a negative reaction, until I experience it for myself. U.O.P is an overall good college and would definitely suggest this college to anyone who is ambitious, motivated and college ready.

    61 people found this review helpful
    Verified Reviewer
    Original review: Feb. 14, 2020

    I am currently an online student at UOP. The option to do online school has helped balance my work life, mom life, church life, and school life. I honestly think if I didn't have the option to do online school, I probably wouldn't have pursue getting my degree. What I like about the program is how it is outlined, you do one class at a time instead of 3 or 4 classes through a course of a semester or quarter. The 5 week course allows me to concentrate on one subject at a time instead of 3 or 4. Although the course is accelerated through 5 weeks, I'm able to put my attention to 1 course at a time.

    I know there are a lot of negative comments about the new blackboard. Honestly, I think it works a lot better and gives me less time reading discussions and concentrating more on the course reading. But like all things, you need to apply yourself and put in the work. As a manager, to me this shows dedication and drive to be able to get through these classes. However, online school isn't for everyone. Make sure you're doing your research before committing to any school. I spent almost a year before I decided on taking my degree program with UOP.

    45 people found this review helpful
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    University of Phoenix author review by Jessica Render

    Since its founding in 1976, the University of Phoenix has put providing higher education to working adults at the forefront of their mission. The goal is to be convenient while still providing a quality education.

    • Regionally accredited: Many online colleges pursue national accreditation instead of regional, but University of Phoenix has programs accredited by either. They are on notice regarding their regional accreditation, but they keep their accreditation while they address any issues.

    • Get a doctorate: Few online colleges can offer a PhD program, but the University of Phoenix offers several options.

    • Professional development courses: For those who are not interested in pursuing an additional degree program, but do need to maintain course work for professional development, this college has a range of options.

    • Teaching programs: Many online programs are limited to technology, business, finance and health fields, but University of Phoenix goes outside the box to include teaching and the social sciences.

    • Know admissions requirements upfront: To find out additional information about admissions, many colleges require a phone interview, but University of Phoenix publishes their requirements on their website.

    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.

    University of Phoenix Company Information

    Company Name:
    University of Phoenix
    Year Founded:
    3157 E. Elwood St.
    Postal Code:
    United States