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I signed up for a Bachelor's degree in Business Management. I was told that I had gotten my financial aid so I assumed everything was good to go. Well it wasn't. I took the first ten weeks of classes which I passed and was loving the classes, but when the next ten week classes came up I was in the second week and they blocked me from getting into the class. They told me I had to come up with a little over a thousand dollars to continue with my classes. Well I was not able to come up with that kind of money in the length of time so I didn't get a chance to do anything. My question is how could I owe Kaplan University that much money when I was taking online classes. I live in Mississippi so saying that, I will go on to explain why I asked the question why I owed them so much because I never got any books. I didn't use the library or anything. I used my own laptop computer and my own electricity so what exactly was Kaplan University charging me for.
I also think if another University bought them out the students that they say owed them should not have to pay for the classes that they took after the other University bought Kaplan. I tried and tried to call and get answers but you get put on hold and I couldn't keep on paying for the phone calls because that is long distance so you can imagine the bill when you sit there waiting for ten minutes or more then you just get tired of waiting and hang up because you have to get ready to go to work. So you try the next few days and the same thing over and over you just get tired of trying.
Trust me I will be looking into when Purdue University bought Kaplan University out and if it was before the year 2018 I will be looking into what I can do because if Kaplan University is no longer available why are they still getting my money because they took my 2018 tax return. People a word of advice. Never sign up for this College. The classes were good. I will admit that but as far as the financial aid office it's a joke. A scam because I know for a fact that in the little print it states you do not have to start paying for the classes until you graduate and get a job but I already had a job. That was not the problem. The problem is they lie out their back end. If my review gets read I want to thank everyone for reading it. Robbie **.
Scam, you'll get all the way to the end only to realize you won't have enough to finish. I have 150 credits. Needed 180 to finish. But now I'm stuck with 60000+ in student loans. I worked really hard to obtain my degree and you could see when my worked declined when I found out I wasn't gonna have enough to finish. Even with financial aid and my advisor encouraging me to continue. Why continue to rack up a bill and not get my degree in return?? Now I can't sign up anywhere to continue because I'm to my limit in loans. All that hard work for nothing but in so much debt I'm drowning. What a waste!
I signed up for their real estate course, the woman I spoke to on the phone told me that I had to pay in person and I couldn't pay online...mind you this was all upfront. So I drove the hour to get to her location and she said my books would be arriving at my home shortly. I got my books, and there were no instructions other than an email stating that the "in classroom class" would be in a couple months. I get to the class and the other 15 students and I were under the impression that we would be learning and going through the books and online stuff...nope. The online stuff was supposed to be finished BEFORE coming to this classroom class. This put all of us behind because there are 6 proctored exams that need to be passed before you can go and take the state exam. All of us were angry. I do not recommend this school. Do not waste your money! DO NOT!
Technology for online classes is terrible! Do not use this platform. Classes and tests time out on you and count as an attempt! Find a different platform since this one is not friendly to serious test takers.
Prior to enrolling in Kaplan University, I contacted the DOH of the state where I currently reside to make sure they were regionally and nationally accredited. I received a letter stating that they were, so I enrolled into Kaplan's MSN program. About a year into the program, I began having trouble with several of my instructors. One was so illiterate that she couldn't properly cite nor spell, yet she critiqued my papers harshly. I also began having issues with one of the foreign students who was emailing inappropriate hate mail to me which the instructors excused. I looked into those instructors and discovered they were not doctors of anything, and that the assistant dean was really the senior data clerk.
I then found out they were not accredited and that they were being sold to Purdue University for $1.00 (one dollar) and have a history of corruption. After much ado, I learned that any degree from them wouldn't be worth the paper it was written on and quickly withdrew from the program. I have since entered into a class action lawsuit with many others who discovered after they enrolled that this school is corrupt.
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I was told from the academic adviser that Kaplan was an accredited university & that I could use my degree in Human Services in any state. The financial loan department told me that my loan payment would be based on my income & they also have loan forgiveness. Wrong! Again. My Associate Degree is now in default for $65,000.00. I graduated in 2012, couldn't find a job in the field & now in debt.
My Advisors let me signed for classes without financial verification and identification. I received an email after my final exam that claim my verification missing one page. 1 hour after I send all and called the financial services they declared it was too late so I need to paid in full $4280. My experiences was terrible, for the past 10 months I am trying to searching a solution regarding my student account, no one can help, so sad.
Before I started going to Kaplan I asked many times if they were an accredited university. Since I was a gov contractor I wanted to have the opportunity to get into the government at the location I was at under my degree. What a joke. No job because even though I asked numerous times about accreditation and was told they were. In all actuality they are NOT. Now 60+ in student loans and cannot use my education because they do not recognize it as an accredited college. So for all the hard work I did it was all not worth it. Still cannot get a better job and they want me to pay back the student loans. How can they do this and get away with it?
I have been trying for weeks to get my financial aid to go through yet my first 10 week term is over and now they're saying it will be another 6-8 weeks before my financial aid goes through. I've called over 50 times, being told I would get called back but no one has called me. I will be I will now be considered as dropping out because my financial aid hasn't gone through and I'll be responsible to pay the $3000 yet they will keep all my Grants and loans, makes sense I guess lol. What a joke of a school, worse experience of my life. A waste of time and money. Thanks Purdue Global for a bill and no education!
I signed up for a series of in-person GRE classes that cost $1299. I then rearranged my schedule, changing airline tickets and moving important meetings, to accommodate the class. Out of the blue, just 2 weeks before the class was going to start, they canceled the class because not enough students enrolled (meaning they couldn't make enough money off of it). They didn't offer a refund or even a partial discount to make up for the inconvenience, nor do they even tell you how to re-enroll in a new class. They claim someone will call you in 1-2 days, which no one did.
Instead of refunding my money immediately, they asked me to find a new class - and rearrange my schedule again. And even though I signed up online and all my communications with them had been online, they refuse to process a refund without me calling them on the phone and waiting on hold. (They do this so they can sell you again...) I guess they've cornered the market so they don't feel the need to deliver good customer service. It's so disappointing.
My Admissions experience was fairly positive. However, there are no dates or amounts posted. You're directed to email/call financial aid and they don't want to give you direct answers to questions like: How are Student Loans processed (semester or term)? How much will be requested? When will my bill be published and how much am I being charged per class? When is the Add/Drop Period? When are refunds processed? All very important questions right?! Then while all that's going on, the online Instructor is "chatting" a live Seminar (class) with screaming kids in the background and not on topic for every class.
Her students are telling her that her "Templates" for assignments aren't loading and asking for clarifications on instructions. To which she answers "Don't worry, I'll grade whatever you turn in." Well that was a lie, her Syllabus had no due dates on it whatsoever and PG/Kaplan sent you aggravating messages that you weren't allowed to turn in quizzes or assignments before Wednesdays or they wouldn't be counted (the class was on Monday). God forbid you have something else to do during the week. The Advisor that was assigned to me, called me EVERY DAY. This is even after asking her to email since she "was just checking on me" not providing any answers to the 40 questions above and I couldn't take 4,000 calls at work daily... One class was enough.
I am a NYS real estate salesperson for 19 years, moved to Pennsylvania decided to get my PA real estate salesperson license. I have used several online courses for my NYS License, never had an issue. I googled online courses for Real Estate in PA and decided to go with Brightwood Kaplan. Worst decision I made, when I had a situation with an exam, I called, several weeks later someone called me, it was a waste, he didn't even help any. The biggie was that I had mentioned several times I was a real estate salesperson in NYS for 19 years, and you think they could have told me that I didn't need to take this course. Even if they didn't know that my license was reciprocal, they should at least educate themselves to help the consumer. I think they did, they just wanted the money.
Brightwoods College (successor of Kaplan) for real estate education - Terrible service. Today I tried to register for two courses and emailed my registration request as I have done in the past. The answer was NO. We do not accept registrations by email. YOU have to call. The answer I got said this: "Please call Student Support to place your order, as we do not take orders through email. You can call student support at 888-523-1020. Thank you, **. Student Support 332 Front Street South, Suite 501 La Crosse, WI 54601 Phone: 800.636.9517 Fax: 608.779.8374 Email: firstname.lastname@example.org www.kapre.com" Really? So what do you do in your working hours? I will never register for a course at this school ever.
I received my BS in psychology at Kaplan in 2014, I am now 3 weeks away from completing my Masters. Kaplan is a great school, as stated, you get what you put out. You do have to work. Online is not as easy as many people think. The professors are awesome and academic advising are wonderful as well. My only issue since 2010 is the financial aid department. Something is always changing, everyone is not on the same page, and stipends are almost always delayed. This sucks to me. I have decided after this semester to attend another college to future my education, I simply cannot take how funds are handled another 3 years.
I have learned a lot from Kaplan University however, when it comes to the financial part of it they truly need some work. Many people depend on these stipends. Besides they are loans student have to back... so why hold them for 14 days. I am experiencing this issue AGAIN. No one ever knows when you'll get your monies. However, education wise, they deserve a 10.
Wife attended this college for a single semester and having nearly $7,000 in grants and loans totaled, her $5,000 bill (incredibly high for a semester) was not covered and she was told to pay out of pocket. Come to find out that they held one of the loans for a month's time to see if she would pay it on her own before the loan came through. We checked back a month later after they dropped her from all classes and refused re-enrollment and the balance was paid with a loan and she even had some extra set to her balance ledger.
After contacting the proper people to figure out what was going on they refused to speak and ignored all e-mails. I do not use the word lightly but this place can only be described as a scam. They are trying to collect more and more money at the expense of their students and will delay you receiving your degree as long as they can just to accrue you in more debt. Needless to say the balance remaining will not be used as we move to another college. Will probably not transfer any credits but we will see.
Kaplan did not refund me when I failed my NCLEX-PN. I hate Kaplan. I paid $350 on their Kaplan live review. Contact them they keep offering me to review again on their website. They said it was money back guaranteed but it wasn't so don't enroll on Kaplan.
When people think of taking an online class, they think it's going to be so easy. That's true maybe for the local community college, not so much for Kaplan University. One way to describe it is squirrels on Ecstasy at a rave. You have 10 weeks to do the work, but in truth it's pretty much only 7 weeks to do 5 months of work. And you WILL WORK. You only get out of it what you put into it. Most of the professors are professional, you will run into one or two that really shouldn't be teaching but that is something you will see everywhere. You will be given an outline of everything that is due and you have no questions of when everything is due, there is NEVER a doubt when something is due. There is a seminar each week where the professor goes over everything and answers your questions live.
If your grades start to slip, you will get a call from an adviser to find out why and if there is anything they can do to help you out. If you work full-time it's brutal, exhausting and painful because there is so much work that needs to be done. Your discussion board questions are mini-papers, and they're required... Sometimes there's two or three questions and yes you have to also reply in full to two other people over the week. I decided to return to community college online for a few classes as a refresher. There is no comparison between them. Nothing is clear-cut, there is no seminar for the instructor to answer questions, all learning is done through YouTube (I wish I was joking), all other learning is done through links to other colleges and there are no notes. I'm paying for this and compared to Kaplan, it's just a disgrace.
The only huge drawback to Kaplan is the fact that they are not regionally recognized by the community college I returned to (a fact the woman was very happy to point out as condescendingly as possible) so those credits won't transfer. I don't care... I'm beyond happy with the Master's I EARNED from here. It took a lot of pain (sometimes blood, sweat and crying every week) but I did it and I'm proud of what I accomplished. No this university isn't for everyone. Yes it is a for-profit university. No I don't believe they are a degree mill. And yes I would go back in a heartbeat. If you think you can handle being treated like an intelligent adult, are a bit of a **, a lover of caffeine and think you want a challenge then this is the place for you. Good luck!
I thought that Kaplan would be the best school to attend. I get my BS done with them and can't find a job in the area. Then I get my MS in Addiction Counseling and still cannot find employment. I am over 80,999 in the hole with student loans from this school. Have no help with that other than they want their money. I am a mother that is not working because no one in this state wants to deal with Kaplan and their drama.
My internship person said that he would never deal with this college ever again. They are a waste of time and management. I thought about going back but after seeing that I would not get anywhere with this college degree there is no point. There is no help with a degree. I know that I cannot get a job as a licensed psychologist when they don't help you with finding a job in your field. I asked about the lawsuit against them because there is no way anyone can pay 1053 a month for a loan repayment on a degree that they can't get anywhere with. Also the interest rates are horrible with this college. The next time I do college I will go into the central community college. At least I won't be screwed with.
When I first started at this school I was impressed with how personable the instructors actually were. It was nice to have instructors actually treat the students like people. However, my most recent experiences with Kaplan has been anything but ideal. The site goes down quite frequent and just today while trying to log into my classes I learned that my name was not on the list of names for the class, so maybe in 24-48 hours later I can access it. Mind you I have a full time job, two children and spouse. Taking 2 almost three because of the dilemma I had last night trying to access the class can really cause a dent in this. I am not happy with this school and hope that my review can steer at least one person from this school. It's not worth it even though the instructors are good, it's the academic advisors and getting to the class that is the issue. Terrible school, wish I would have known prior to starting with them.
I am in the Master of Management degree program with Kaplan with an emphasis in Human Resources. I will be graduating in August of 2017. I love the way that the online program is easy to maneuver even with their recent changes in connecting with Purdue University which will give it more prestige. Overall, the instructors, classes and assignments were good. The only thing that I did not like was the high emphasis on working in teams. I think that we pay too much money for our work to be based upon if someone did their portion of an assignment.
Team projects are good if you are actually meeting face-to-face, but to have virtual teams where everyone is on different time zones all across the world is very challenging. My last few classes, however, I was fortunate to not have to have any teams. Another issue that I would think Kaplan will change is their not having direct deposit for student refunds. Who mail paperchecks in the 21st century? I have seen where this has been a major complaint with students, and rightfully so, that Kaplan has refused to offer direct deposit for its students.
This is something that maybe they will change now that they will become Purdue University. I believe Purdue offers direct deposit for its students, so I am assuming the Kaplan will have to follow suit due to their union. Overall, the experience with Kaplan has been a good one and I wish all who attend in the future much success.
My last 2 terms I have had a professor who long story short was just absolutely was annoying and I would mute her and teach myself. When your professor bounces on an exercise ball all class long and speaks like Minnie Mouse, you lose it. I was about to have her a 3rd term and reached out to my advisor to see if there was a different professor to teach the class or other options. Yeah! I could take a different class. I had to get permission from the dean, granted and receive an 85 or higher. No problem, My grades have been excellent and I did not see any problem with the class I was about to take, it was a Word class. Should I fail the class, I will have to take the class with Professor Minnie Mouse, no ifs and or buts. Rest assured, I was set out to pass this class with flying colors!
Well, I am into week 4 and already failing. Not failing the homework, that I am passing on with flying colors, no quizzes in this class. It is the seminars - it is entirely a new way to log in. You have to log into one site for the attendance credit and another for the seminar. Now mind you, I have been here 2 years, I am done in Oct and have never had a seminar like this and my other class is not set up this way. While there are things that I do love about it, if you miss the attendance section, even though the professor knows you are there and has acknowledged that you are there (in writing) you miss all the points. I screen shot to the professor and my advisor as well as tech support that I was logged into both sites per my browsing history... apparently this is not good enough for them.
What are my options? Ask the professor for an incomplete, she has to provide it, still left with paying for this class and take the Minnie Mouse class and pay for that too. Kaplan has stated that the professor can change the grade, she will not and they are not willing to back me on the other problem I have had with the grading from her - she makes up her own grading system as she goes - swell! Nothing like finally being at the end and Kaplan screws you over to get more money out of you. Personally, I believe and feel that the advisor and dean went to the professor and told her what was going on from day 1 - ANYONE ELSE HEARING UNETHICAL?! Save your money and go to a different school, PLEASE.
It was very easy for me to enroll at Kaplan University. Thought it would be longer but it was a fast process. I paid my tuition up front but you can divide up the payments which is nice to fit your budget. It's easy to engage and so far no problems. It's very good for online classes. Lots of courses to choose from. Not too expensive, just right for my budget and I can pursue the studies I'm interested in. Good courses. You can get online help which is nice. I can choose the hours I want and with my schedule, it worked out great. I'm not quite done with my courses yet but I get to take my time with it. Don't like being rushed.
The courses are helpful to me. I'm enjoying my online courses because I know I'm bettering myself. And makes me feel proud that I'm accomplishing something. Never was very good in high school but I find these classes easy to understand. But I really wish they had a good course on veterinary science because I love animals and would love to pursue a part time job doing this. But Kaplan does offer a lot of other courses. I wish I could get a little more help at night but they're mostly available in the daytime hours. Also, I do wish it was a little bit cheaper.
I would like a good business program and that is easy access. Is also good that at least be at least 50% classroom and have a flexible schedule and if possible classes from Friday to Sunday in the morning. Class schedules should be at least 4 hours a day for at least two days a week and the intensive course would be good for a duration of at least 6 months of classes, as well as the university supporting the course with a valid certificate to work and recognized by the national education.
I found the online platform extremely easy to adjust to. It allowed me to do the courses when I had the time to no matter what time of day it was. And for the most part, the courses I've taken are hit and miss, some are helpful and others, not so much. I loved the fact that all the assignments were given on the first day of class. The reason this was important to me was because it gave me the opportunity to work ahead of the rest of the class if I wanted or needed to. I also liked that the professors were very quick to respond even if you were further along in the class than where the rest of the class was. I would lower the cost, because even though it is an excellent program, jobs are not always available after graduation. I know I haven't even finished my degree yet and I'm already sitting at a substantial amount of money that needs to be re-paid.
Kaplan University is an okay school. They have resources for students who needs extra help like tutoring, but you'll have to seek out the help if needed. It is a for profit school so if you can't pay for your classes then I suggest taking a break or you'll end up being blocked from classes and still having to pay for the weeks you did attend. Some instructors are very helpful and there are some that just do the minimum so I suggest looking up the instructor before taking the class. The classes is challenging but not overwhelming. You just have to keep up and try not to fall behind. The online environment is good. You have a lot of support through the class.
It is a little hard. I must spend more time to study this classes and more questions to ask. It is very convenience for me and do not need go to the location. The important thing is more cheaper. Something new taught to me. I think it needs more efficient for talk and more detail for class.
The internet platform used is very intuitive and user friendly. It is very easy to get into and understand the layout and what is going on, and this matters because everything you do will stem from there. Also, all of your records are easy to find and view or print. The classes themselves are far too easy. It does not feel like you are learning as much as you should, and the material they do teach you seems like it is simply driven to pass the exams. However, the interactive "classrooms" are short, and on several occasions the professor did not show up, and there was no explanation given. When you did have class, there were far too many students, so you usually could not participate. The platform is very straightforward, and you are usually 1 or 2 clicks away from anything that you would be looking for. You are required to participate in the discussion boards every week as part of your grade.
The process of enrolling and taking courses is very easy and never have any problems. It is easy to engage with the online platform. The course are very helpful and easy to use now. It has the unique features and good online programs for us. The features are all helpful and fits us very well.
With Kaplan, we have more time for everything to study, work and to be dependent on our home is a very common method. You meet people online and you can do the work in groups, it is very didactic this method of studying. The method of evaluating a little is things that gradually improve as well as users, although there are things that are needed more practice everything that applies is good. The enrollment method is easy. Enter the main page you are looking for what you are going to study. You fill out your forms, you make your payment and you are ready in contacts with the teachers.
Kaplan University is very convenience for me and do not need go to the location. The important thing is more cheaper. Something new taught to me, but it needs more efficient for talk and more detail for class. Also, it is a little hard to enroll. I must spend more time to study these classes and more questions to ask.
Kaplan expert review by ConsumerAffairs
With a 76 year history and one million students each year, Kaplan University has an established reputation as an exceptional educational provider.
Degree programs: Many online colleges only offer certificate or associate degree programs, but Kaplan University goes to a bachelor's degree and beyond.
Advanced degrees: If you already have a bachelor's degree and want to pursue your masters, Kaplan has several programs available.
On campus option: While possibly best known for their online and distance learning programs, Kaplan has nearly 400 campus locations in 25 countries.
Regional accreditation: Not every program is regionally accredited, but Kaplan makes it easy to find out which course of study meets those requirements by putting accreditation information front and center on their website.
Nationally accredited certifications: For those looking for direct entry or continuing education opportunities, Kaplan has a range of accredited certification programs across several industries.
Best for: New grads, promotion/job seekers, lifetime learners and full-time workers.
Kaplan University Company Information
- Company Name:
- 550 West Van Buren Street, 7th Floor
- Postal Code:
- United States
- (866) 527-5268