This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
Kaplan University is an online college that offers several degree programs.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
A link has directed you to this review. Its location on this page may change next time you visit.
- 3,548,066 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
Kaplan has been an amazing resource used for my preparation in the MCAT. The amount of interactive videos, practice tests, and amazing staff, in particular Kiarra **, makes this a great investment for your future goals.
Unlike the negative reviews I have read here, I had a wonderful educational experience at Kaplan. I initially earned my Associates degree and went back to earn my Bachelors degree in Criminal Justice, which allowed me the opportunity to step into the top position within my agency. The professors and instructors were great and in fact, I've become life long friends with a few of them and we continue to keep in touch long after I've graduated. Kaplan as well as any other school, is what you make of it. Put in the hard work and you will reap the rewards of your efforts!
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Completed Cert IV Mortgage and Brokerage year ago now unemployed and Kaplan require $50 Administration fee to issue a new certificate. Be warned. The certificate was lost in moving interstate looking for work.!!
I completed 11 out of 18 courses at Purdue University and was doing well, 7 As, 2 Bs, and 1 course transferred over. That was up until last semester when I received a C. I am presently enrolled and STRUGGLING. Why? Because the remaining courses use random questioning for test. Which means that the exams do not reflect assigned readings for the current units. My first exam covered content from unit 3 and beyond. The problem was that we hadn't even progressed through the first unit.
After speaking with the instructor she explained that test questions were random, meaning that they cover all content in the course. So after reading and studying 6 chapters assigned in unit 1, zero percent of the material was on the exam. It seems to me that one would need to first study the entire courses content in order to do well. Had I been aware of this, I would have purchased the text book and done the readings 3 months in advance. But somehow this doesn't seem fair to students.
Reaching out to instructors is a waste of time. The response I received was that I would be notified of areas for which I needed to focus on. This is a joke! How does that help the horrific grades received for exams that you can't prepare for? Of course at this point I am too far into the program to throw in the towel now. However, I recommend that any nurses looking to advance their education to look into another university. One that is realistic to the working professional and fair! Education requires both time and money. So find out as much as you can about a university before enrolling.
I enrolled during Fall 2003 and took 2 courses. I decided to enroll in a local university and they would not accept these courses as a transfer. I was told that this school is only accredited to itself and if I planned to go elsewhere then I shouldn't have wasted my time with this school. I had to retake the 2 courses that I had taken at Kaplan once I got to the University.
I was impressed with Kaplan at first. Was telling me that upon graduation they would help me with my resume, they would help me locate jobs In my field and even help me apply for them. They are of no help whatsoever! They sure do bug for the money though. I do not think I should have to pay. They did not do their job!!. Two years since graduation and still no help!
After speaking with Haley Carrillo on the phone today, I will never re-enroll in Kaplan again. He was demeaning, invasive, and condescending. From the very start of the phone call he was brief and rude. I had first began attending Kaplan after my son was born and I wasn't working. My grades were excellent and I was named on the Dean's List for most of my terms. Fast forward to when I re-enrolled after a two year break, I received a major promotion at work. All of my time went into work and my son, as I am a single mother NOT on any type of government aid or child support! I failed classes simply for not attending. I am not arguing that today. I take accountability and just wanted the chance to finish up the degree (as of 1 year ago, I was 2 classes away). As Haley made the already obvious so clear in his tone, "You know you still have to pay for the F's though, right?" I'm fully aware, which is why I wondering why I was being berated... I'm paying you!
I don't really think it's in an advisor's position to even talk about what I'm paying for. And I don't think it's in their position to criticize or be rude. Saying things like, "It doesn't matter how many classes you have left; it matters more what the dean will think..." or "You can file appeal, but I can't say they'll even want to work with you." or "Why couldn't you get it together? Just work? Is that it?" The calls are recorded, but I'm assuming this behavior and treatment is passed down through the ranks, so I'm not expecting much out of this. Go somewhere that WANTS to work with you and ADVISE you about what the best path to take is academically. You're supposed to feel empowered and motivated about finishing your academic career!
I enrolled in Kaplan and had a good experience for a month and a half. Needed to speak to my advisor however she wasn't in the office. The advisor speaking for her told me I was wasting her time and and the school's when they could be better spent on someone who deserves it. This was a few years back but if individuals such as these are supposed to be an Academic Advisor, I can only imagine the standards she was pushing onto the students when they asked for help. Whether under a different name or how few years ago, if this is the sentiment tolerated or personal opinions are more important, DO NOT ENROLL HERE.
I filled out paperwork I thought it was for financial aid. Wrong. It was for a parent student loan! Somehow this went on for two years. I did not know anything about it. I cannot get info from school because it's in my daughter's name. They won't release info to me without her filling out a third party form. Waiting on this to get done. I total feel someone took total advantage of me. I can't pay this. I am living paycheck to check now. I really hope no one gets screwed over like I am. It's not fair to me. I'm going to be the one losing. It's not fair.
I signed up for a Bachelor's degree in Business Management. I was told that I had gotten my financial aid so I assumed everything was good to go. Well it wasn't. I took the first ten weeks of classes which I passed and was loving the classes, but when the next ten week classes came up I was in the second week and they blocked me from getting into the class. They told me I had to come up with a little over a thousand dollars to continue with my classes. Well I was not able to come up with that kind of money in the length of time so I didn't get a chance to do anything. My question is how could I owe Kaplan University that much money when I was taking online classes. I live in Mississippi so saying that, I will go on to explain why I asked the question why I owed them so much because I never got any books. I didn't use the library or anything. I used my own laptop computer and my own electricity so what exactly was Kaplan University charging me for.
I also think if another University bought them out the students that they say owed them should not have to pay for the classes that they took after the other University bought Kaplan. I tried and tried to call and get answers but you get put on hold and I couldn't keep on paying for the phone calls because that is long distance so you can imagine the bill when you sit there waiting for ten minutes or more then you just get tired of waiting and hang up because you have to get ready to go to work. So you try the next few days and the same thing over and over you just get tired of trying.
Trust me I will be looking into when Purdue University bought Kaplan University out and if it was before the year 2018 I will be looking into what I can do because if Kaplan University is no longer available why are they still getting my money because they took my 2018 tax return. People a word of advice. Never sign up for this College. The classes were good. I will admit that but as far as the financial aid office it's a joke. A scam because I know for a fact that in the little print it states you do not have to start paying for the classes until you graduate and get a job but I already had a job. That was not the problem. The problem is they lie out their back end. If my review gets read I want to thank everyone for reading it. Robbie **.
Kaplan author review by ConsumerAffairs Research Team
With a 76 year history and one million students each year, Kaplan University has an established reputation as an exceptional educational provider.
Degree programs: Many online colleges only offer certificate or associate degree programs, but Kaplan University goes to a bachelor's degree and beyond.
Advanced degrees: If you already have a bachelor's degree and want to pursue your masters, Kaplan has several programs available.
On campus option: While possibly best known for their online and distance learning programs, Kaplan has nearly 400 campus locations in 25 countries.
Regional accreditation: Not every program is regionally accredited, but Kaplan makes it easy to find out which course of study meets those requirements by putting accreditation information front and center on their website.
Nationally accredited certifications: For those looking for direct entry or continuing education opportunities, Kaplan has a range of accredited certification programs across several industries.
Kaplan University Company Information
- Company Name:
- 550 West Van Buren Street, 7th Floor
- Postal Code:
- United States
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.