Kaplan Reviews

Be sure and read their small print. Our son worked during the live sessions and would attend the recorded sessions. When his score only improved one point they use that as the excuse that they would not refund our money as promised. They are scamming small, print false promise company. Save your money. Look for help elsewhere. They are a joke.

7/24 and 25/2025. Taking an online class. Great information and great Instructor. Class was Why bad things happen to good houses. I like to solve issues so was of interest to me. Great Instructor, Excellent information and understanding. Online streaming technology, Kaplan, you need a lot of work. I am on close to 12 hours to do a 7.5 hour course. I have called 8 times just today. Reminder, I started the class yesterday. I have been told, "you are doing great, you are making headway, you went from 1Hr 23Min to 40 in 3 hours." I was told this line 3 times. Kaplan, let me help you understand. I took a 7.5 hour class, which I really got a a lot out of, and it will take me a good 12 hours. Kaplan, I paid you for 7.5 hours, will you compensate me for 4.5 hours. Now do you get it why I called over and over? Alan from Minnesota

I graduated from Kaplan almost 18 years ago, and still no diploma. I'm so tired of this BS. I've paid all my loans off except $5,000, and they still want to garnish me? I'm a 62 year old widow with no usable diploma.... BECAUSE I DON'T HAVE ONE!!!

My time at Kaplan University has been a mixed experience. On the positive side, the flexibility of the online program is a major highlight. As a working adult, I appreciated being able to set my own schedule and complete coursework at my own pace. The online platform is generally user-friendly, and accessing resources like textbooks, study materials, and discussion boards was easy.

I ended up canceling a course with them and they agreed to refund the cost for the course, I explained to them I needed them to send me a check due to my checking account recently being compromised, they promised they would send me a check and then later that day they emailed me and told me they refunded it to the checking account that had been compromised, now it’s going to take potentially several weeks to recover that money along with the rest of the money that was in my account. The two individuals who let this happen are Randy & John. I would not recommend them to anyone!!

I began taking online courses as it's all I could do with my work schedule at the time. I fell on hard times after having surgery for an injury. I lost access to my ability to continue online schooling as a result and once all was settled, I tried to get back with my studies, but was refused any help in doing so. I received conflicting information from various sources at Kaplan. Now I'm in debt due to Kaplan University's incompetent and deceitful staff.

I have 3 degrees and taught 9 different college courses in 2 disciplines and 3 programs in both 2 and 4 year colleges, and I have never come across a 'course' that is more poorly organized (the whole thing is bullet pointed with little cohesion and low comprehensive value). Plus, the wording of the content is likely to confuse because the qualifiers are often misused or overly prevalent in questions, quizzes and course content. Additionally, they have questions formulated where just one word makes the difference in a long, complex question with four long, complex answers. It's as if they are trying to make the question as difficult to understand in and of itself and not as a content-driven review of material. It's sad. Clearly, this course is not developed by anyone with a modicum of pedagogical experience or educational background.

Scheduled a 2-day class, 2 months out, and they cancelled 30 min prior to start time and had no back up instructor. They reschedule for a date, 30 days out, that was dated after my scheduled exam. I called cs and they advised they only have one class a month and no back up instructors. One class a month and one instructor when we only have 3 months to study.. I'm a single mom, I had to get a babysitter for after daycare and took two days off of work to complete this class, to have them cancel 30 min before and schedule me out past my exam date.. after sitting on the phone for an hour with a cs rep (who was really kind).

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Kaplan has been an amazing resource used for my preparation in the MCAT. The amount of interactive videos, practice tests, and amazing staff, in particular Kiarra **, makes this a great investment for your future goals.