USPS Reviews

I placed a change of address on line in November 2007. I was not receiving mail the entire month of December 2007. I put in several complaints to the central office as well as the branch itself. I was given claim numbers for each call and told it would be looked at. I slowly received some mail but not all. I never received Christmas packages. I do not receive all my bills and have been charged late charges to all my utility and credit cards. I am constantly having to call up companies to keep tack of my accounts. Every time I approach my mail carriers, they tell me that they are a "temp". I also receive everyone's mail in the building. I am at 2f and receiving mail for 1F , 1R, etc. I have also reported this to the branch, but it still happens. I am concerned that if I am getting other people's mail then someone could be getting mine.

I have lived in this area for twenty years. Customer service in this office needs to be addressed. On Friday February 26th, I received a slip for a parcel . Went to the post office on Monday and was there for one half hour waiting just to be told that my package had to be located. I waited all day and did not receive my package until after 4:30 pm. This has been going on for a while now and it is getting out of hand. When the regular mail person is out whomever puts my mail between my doors instead of in my mail slot. Now, I receive a lot of mail because of working at home as well as medication that is received. Postal workers has a code of honor by in the days.

Mail Carrier does not deliver mail, leaves an attempt to deliver message even though we are home. We sign it, leave it in the box, and the package is still not delivered. The local P.O. fails to respond to our calls regarding this. Thank you.

I don't even know where to start...complaints have been made, and still nothing is done. This is a government/federal post office. My understanding is there are set hours of operation and a job description that is to be followed. How many complaints does it take for someone to do something? BOTH individuals are very selective of who gets what, and when they get it. They close the window when THEY feel its necessary. The most recent incident involved Ida Jack, on Saturday at 3:30. I pulled up to check mail, and Ida said it was closed. She had the doors locked and was mopping while Alberta Meyer was in there talking away--turning people away during business hours, refusing to do money orders, or get stamps or boxes for people. They both have people that are not employees back there helping sort mail, and first class mail is never a priority; we get junk mail first--and to have things postmarked a week before it gets to our box when we have planes? I want the names of people who can do something about this!

The Postal service has deteriorated to the point of uselessness. I conduct quite a lot of business on eBay and the USPS track record is horrendous. Last year I sent, via Priority Mail, a package to a customer in California. They never got it, and of course I had to refund their money. At least a dozen calls to USPS produced nothing but surly clerks who could have cared less, and told me it was not in the system.

Ever since October of last year I have not been receiving all of my mail, including 2 rebate checks that Kelloggs has sent out to me. They have sent out the check two different times. My Qwest bill was double for one month because I did not get my mail, and today my neighbor brings my mail. That is where a dope house is, and a lot of people hang out there; that is the 2nd time she gave me my mail. I have talked to supervisor of 80205 delivery station (Frank), and he tells me that nothing can be done about it because people make mistakes. So I called the post master general's office, and they tell me to go the consumer affairs. I cannot be paying for a post office box when I know that it is the post office that is the problem. So I am hoeing that you can help in some kind of way. But in the mean time I will be searching to see who I can get to help.

I dread going to my local post office to mail packages or to purchase stamps. The line is always long no matter what time of day I go there. The employees are very robotic, slow, grumpy and rude. The last time I stood in line for 15 min., then the clerk goes on break or something and disappears from the counter leaving a long line of customers with only one attendant. There was an automated machine installed in the lobby, and I used it frequently. (It was fast, convenient, user friendly and I liked it!) Now I was informed that it was removed! I was told it wasn't needed! I now travel 10 miles to the next little town to use their postal services. I'd rather spend the gas and time driving 10 miles than have to confront the disgruntled employees in my local PO! Can't they be fired for lack of people skills? Thanks for listening!

I cannot get my mail delivered to my home, even though I moved my mailbox as my mailman requested. Now he wants me to put it back where it was! The mailman's claim is that it is too hard to get to, yet my mailbox is easier to access than any other on my side of the street. My roommate has gotten some, but not all, mail in the box at its present location, yet I have had to go to the main office clear across town to get any and all of mine. I have already spoken to the mailman's supervisor and also a clerk at different visits, yet nothing appears to have been done. It has been over a week now, about 10 days. They keep telling me they will call me, but as of yet there has been no contact of any kind.

Our business as well as others in our local area have very late or no mail delivery, when our regular mailman is on vacation. I have reported this to the local post office listed above; but despite assurances of delivery, the mail does not arrive. An employee of our company has to drive the mail to a mail box in another town or drive to the post office to get the mail, which may or may not be there. I have looked on the USPS web site for a place to complain, but there is no form or place to register a complaint against a local office. The only recourse provided is to complain to the local post office; however, most of the employees there cover for each other.

This incident started on Jan 30, 2008. My unemployment check was mailed out; I did not receive it until Feb 9, 2008. The mail carrier forwarded it to an old address, then it was returned to the unemployment office and had to be reissued. I contacted unemployment and was told that it had been returned. This was the case with my child support as well. I am receiving mail from other companies such as Social Security, Allied Interstate, etc. The problem is that I am not receiving my money.PLEASE HELP!

The rural mail carrier threw the package at my car, then hit her door on my rear door. Video footage is available.

I sent out two express packages on Feb. 9th, one of 20lbs and the other 10lbs, however I was sending them both to St. Thomas VI, one at 00802 and the other at 00803. However, I was promised that they would both arrive at Feb. 11th. One package was sent and deliver and this package was not insured but I also sent a laptop which was insured that hasn't reach to the destination and when I tracked it on the 11th it was saying that it was accepted at the location I sent it from. Up until today which is Feb. 20th, it still hasn't reached.

Many of us who are assigned to this particular mail carrier's route do not receive our mail. If a trash can is past the curb one inch they just pass our mail box up. Lots of us have called the post office to complain and all we are told is, "I'll talk to him" and we are back to square one. I think that it is very unfair for me to go out and remove my trash cans only to have the mail carrier not deliver my mail because my neighbor's trash can was sitting near the mail box. I feel helpless and like no one really cares about my concerns. Does anyone have any advice for me?

Mail not delivered on certain days. Sometimes two to three days. Mail delivered at 5 or 6 o'clock in the evening. Mail delivered to wrong house sometimes in the wrong block or on the wrong street.

Our neighborhood has not had any delivery of mail in almost a week. The last delivery of mail was on Wednesday February 13, 2008 and today is Tuesday February 19th. I called our local post office to inquire about the reason why there hasn't been any delivery and was treated rudely. They claim that the delivery truck was unable to drive up to the mailboxes due to snow and ice. However I was able to walk and drive my car directly up to my mailbox and check on the mail delivery everyday as well as place outgoing mail into my mailbox. The road in front of the mailboxes has been clear since last Thursday (2/14) afternoon. I was also told that our mail carrier doesn't work on Saturdays! Additionally, our mail doesn't get delivered in a timely manner on a regular basis. Often times we don't get delivery of mail until after 5:30pm or 6:00pm in the evening. When I asked if it was possible to come by and pick my mail up directly at the post office on Tuesday morning, I was told no and that it was on the truck already and there was nothing I could do.

The post office opens at 8. My general delivery package has been there for at least 2 days. He said I can't pick it up until 10:30. I'm hiking the Florida Trail and would like to be on the trail now. Why can't I pick up my mail if it's there?

I have repeated problems with my mail not being delivered or being lost completely. The latest incident is concerning the following; Article Number 03070020000178997991 The article was sent delivery confirmation, however it was not left at my home. I received a notice in the mail that I could pick the item up from the post office mentioned above, on Feb 15th 2008 or any time after that. I went to the post office today, and I was told the item has been lost. I contact the mail delivery station at 770-541-9156 and was told the item was scheduled for redelivery; however, the mail carrier didn't know where the item was. At this time I still have not received a response and have filed complaints with 1-800-275-8777 and received confirmations of the complaints. However, nothing has been done. Complaint number CVR9744224 and CO36282404.

Commencing Oct. 3, 2007, I had notified the supervisors of missing mail: 1)personal printed checks, 2)atm/debit card and 3)drivers license. There was no response or reply. The follow is a complaint for a formal follow up: The tracking number for the checks via DHL is H653 8913 9491 Delivered Sept 24 2007. I asked the supervisors to follow up and retrieve the checks. There has been no response.

On 02/14/2008 about 1300 hrs (Approx), I waited in line for the next desk attendant to wait on me. When it was my turn, the man behind the counter who's name was Kim, said that I was not standing correctly. I am some what hard of hearing and 69 years old, so I asked him to repeat what he said, and again he said something about the way I was standing, and then said what do you want? I said that I wanted to mail a small box (about 6 oz. and maybe 5x4x2 in high) and I also needed a stamped envelope. He looked at the box and said that He could not mail it with scotch tape applied to it, and that I would have to buy some tape that was on the wall for $3.29 or so. I have mailed many many small boxes with scotch tape on them and was assured by the postmaster here in Brinnon, Wa. that it was perfectly O.K. to do so. As I needed to get it mailed I did not argue but bought the tape on the wall and sent it. I can state without reservation that the man who waited on me was a genuine jerk and harassed me into buying something that I did not need. He is a Korean, but so is my Wife so any mention of racism would be ridiculous.

The Pontiac Postal services refuses to deliver mail in my subdivision. I had to go to the post office to pick up my mail for the last few weeks. Weather conditions were stated as the reason why our neighborhood is being overlooked. The mail I do pick up at the office appears to be weeks behind. I believe my mail is being detained at the Pontiac post office. The decision not to provide service for weeks at a time is unacceptable.

The postal worker refused to leave my parcel with my apartment manager, even though I filled out a form authorizing it. She phoned me and stated she would not deliver.

The WORST service ever for 3 yrs. plus. Packages rarely delivered, as the postal carrier does NOT even bother to ring the door bell to see if I am even home. He just sticks the pink slip in the door, which forces me to either drive clear to the other side of town to pick up packages unnecessarily- or be forced to wait all day for packages to be delivered that require a signature. If I call to reschedule a delivery, more often than not the package is NOT even delivered AGAIN- which happened to me today for a package that was supposed to be delivered last SATURDAY! Now I have to sit around and wait for it AGAIN tomorrow!! The manager of the Newhall, CA USPS called me today and was not at all sympathetic- or displaying an attitude conducive to correcting these problems.

I am not receiving my mail. The only common denominator is the above mentioned post office. I have sent letters to myself that I have never received. My job is in new york and they sent my w2 with my social on it and I have not received that either. I spoke with someone named bernadette and she just put me back with Julie who was very nasty with me, only responding with an are you done yet. I called back and spoke with Stan Shulman and he said that it was someone being malicious and he was going to inspect the route the postal carrier took.

I was expecting a package and received an e-mail on 02/11/08 stating that it had been delivered on 02/09/08 at 3:37, so I called my local post office. I was told that my area's mail person had already gone out and to check back in the morning. I decided to call back that evening. Mr. Hunter told them that he had talked to me and had given me the mail, which was a lie. I left work (SHreveport, LA) and went to talk to him. He said that he put it in someone's mailbox and that he has too much to do to sort through all of the mail. My response was, 'Why are you a mailmain?" He was slurring the whole time due to intoxication, just as when he delivers the mail. He told me to check with my neighbors or people address similar to mine and see if they have it. I told him that I would be visiting the mail office in the am, he said he wouldn't be in. Low and behold I got to the office on 02/12/08 and he had called in sick. Mr. Boose, postmaster and the clerk were especially nice but I am still out of my money. I feel that he should be punished, suspended or something because this is not the first time.

I have had many days with no mail delivery. I was told no one likes to walk up the hill.

I shipped a package to Omaha, NE. I paid for express delivery: two days to be delivered. I mailed it Jan. 14. The package got lost and arrived on Jan. 29. I was charged $67.15. My brother lost the job he was supposed to finish because the package contained his tools.

I have had 2 packages lost within a period of 3 weeks though the USPS. Each package was tracked through the merchant to being received by my post office, one on Jan. 23 and the other on Feb.2. It is now Feb. 8th and I live less than 2 miles from the Post Office. Neither of these packages has actually made it to me. The USPS tells me repeatedly that they have received no packages for me and that the tracking numbers provided by the merchants are not valid USPS numbers. In addition, the merchants will not refund my money or re-ship my merchandise. I have used these particular merchants for numerous years, without incident. However, I have had great difficulty receiving my mail at this current address for the entire year that I have lived here. There have been other packages lost, in the past, and many items returned to sender and marked as incorrect address.

We recently moved our mailbox closer to our house after the drive to our house was reconstructed. Our mail carrier decided the mailbox was too far and would affect his/her route. I spoke with a supervisor and he said I have to move the mailbox back where it was - on property that someone owns and plans to build on. Why they can't simply drive up the 100 yard road to deliver our mail is incomprehensive and symbolizes the quality of workers the USPS hires. We refuse to move our mailbox back and they refuse to put mail in our mailbox. What does one do?

I ordered a vintage cassette recorder off ebay. Seller was kind enough to send it priority, and it arrived in only a couple days, but was left IN THE STREET! That's right. In the street. Not on the front steps, or back porch where UPS or Fedex leaves packages, but IN THE STREET! I woke up this morning, looked out my front window, and there it was. The street was also wet from melting snow. Package was soaked. I've complained so many times but there is NOTHING that can be done short of privatizing the USPS. No matter how badly they do their jobs, they still get payed, which defies all logic. One postmaster even admitted that they can't fire certain employees if they are veterans. These tend to be the most abusive employees.

Mail delivery was very sparse or NON-EXISTENT for the week January 28-February 2, 2008 at zip code 28904 for one mail carrier's route. For 28, 29 and 30 of January the delivery was very sparse to say the least (meaning my delivery consisted of 1 humana catalog, one small supermarket flyer and one packet.) 31 January and 1 February we had NO MAIL DELIVERY AT ALL. On February 2, Saturday, the mail was delivered sometimes during the night and consisted of 1 income tax statement which was of course of importance, and it said it right on the envelope. This neighborhood is outraged.There are many elderly or blind people living here, but also business people. I think it is against the law to hold mail for days and not to deliver it.

On an almost daily basis I receive mail that doesn't belong to me - sometimes 8-10 pieces of mail. There are also days when I receive no mail and a neighbor will bring over my mail. I don't know if my postman sorts the mail or someone else does but we need to do a MUCH better job. I'd like to see a solution to this.

Nearly every time we have a substitute letter carrier, he/she does not pick up our outgoing mail! This is an office, and we generate a fairly large amount of outgoing mail every day. When delivering to an office, does it not occur to them to ask if we have outgoing mail? Afterwards, our regular carrier implied that the substitute didn't pick up the mail because it would have slowed him down, and he wanted to look fast to his supervisors. Not picking up a business's mail is just unacceptable. We called the local Post Office at 4 pm to let them know no one had come to pick up our mail and they promised someone would be by before 5. No one came.

I had a 1/4 of my home effects smashed by UPS and when I called them to inform them of this they sent an inspector out to see the damages. He commented that it was the worst he had ever seen. I then called them a week later only for them to give me complete and utter garbage about the way my things were packed. I called them again the next day for an update only for them to tell me the boxes I used were used ones. I told them I bought them brand new in the UK and they told me that because I did not pack them in front of them in their depot that they were used boxes therefore the claim was being denied.

I have mail sent to the Hallsville area that was never delivered and wasn't returned to my address as lost. Money orders were reclaimed at US post office and redeemed, but no returned letter. I have a piece of mail lost presently. Please look into this matter; it seems to be habitual problem.

On Jan. 14, I paid $2.65 for a certified letter to pay off some debt, and I was told that I could go on-line to track the letter. I did that, and it showed that there was no record of the item. Why am I paying $2.65 per letter if I can't get what I need from the postal system? I would like them to look into the rip-off, lazy ways of the postal system and a reply to my question.

My friend has shipped a Dell XPS brand new laptop as a gift to me on Jan 4th, 2008 through USPS. Luckily he took insurance on it as that was a priority mail which was supposed to reach in 3-4days though it is not guaranteed. From the next day we started tracking the item it said it was accepted on Jan 4th from Hartford. This was coming to Tampa. We continued tracking daily but there was no change in the status as of day one. We waited for 5 days and called customer care to ask what happened. They took a complaint and gave me a reference number saying someone will call me. No one called until next business day. We again called the Tampa post office to see where the item is and they said they don't have any idea. We went to Hartford post office and they also told they don't have any idea other than they know it is just shipped. This continued for so many days and customer service gave me more than 10 reference numbers for my complaints. We went to psot office personally to meet the guys there.They didn't even bothered to check what happened to the item. Finally this is 21st day and I am going to claim for insurance. Hoping to get at least that. I went through a lot of pain as it was a brand new laptop. How frustrating.

I had my mail put on hold and the delivery guy resumed my delivery before 30 days was up without my request or permission.

I have used the USPS for a year or so and ship on the average of 15-20 items a week. The month of December (and other times, too) I have had a total of 3 items lost. Believe it or not, I have customers still waiting for their packages. I got a reply from the Denver Bulk Mail Center that they found part of my label laying on the floor. (I use permanent self-adhering labels and also tape them on with packing tape.) They sent me the sent address and the return address part of the label to verify they found it. They also included paperwork for me to fill out to identify the item so they could send it back to me. This was sent back to Denver on 12/27/07--and still no response one way or the other from them. Of course the Ebay customer that bought the filter is very upset, so therefore I refund her money. I am out about $150.00 on that transaction. I have another person I shipped an item to at the end of December still looking for his item. I shipped an item on the 7th, and that customer still has not received his item. I am going through the Paypal dispute center now with another customer who is out a shipment that was sent on the 30th of December. I sent an item to a person in Florida;I tracked it to a depot in Florida, and apparently it sat there for a week before the customer finally did receive it.

01/08/08 I paid to have a certified letter mailed to Pascagoula, MS 39568. It is now 01/20/08 and still no signed receipt. I have called four times, and Land Records has not received any mail. I have had the post office check by their tracking method. No luck in tracking this mail. Supervisor/manager is rude and not helpful. Told me there is nothing they can do for me. I am highly upset because this is a very important piece of mail. Not only do we pay for postage, but we get very poor customer service.

My husband sent an insurance payment on Dec. 30, 2007, but it wasn't post marked until Jan. 10, 2008! Due to USPS we have a 10 day lapse in our coverage. I have spoken with my insurance carrier and was informed the post mark is how they calculate the payment as received. So even if they didn't process the payment until Jan. 10th, it would have still been considered received if the post mark was before Jan 1st. It was my understanding that when I place the mail in the mailbox it goes to the post office and is post marked. If this is incorrect, then where in the does it go? I have filled a complaint with the USPS and have yet to hear anything. What are my options?

I was employed the USPS and have recently resigned. I have been told by my fellow co-workers that the Postmaster and supervisor have both allowed my confidental employee file be seen and discussed by other coworkers in that office. I feel he has broken the code of ethics for keeping a person personal information confidental and abusing their position to do so.

I purchased a roll of stamps and used my visa card to pay for the purchase. Upon signing the merchant copy, I noticed that my entire credit card number is being printed (not just the last 4 disits as required by law). Now on my copy (customer receipt) only the last 4 digits are printed. I informed the clerk about the error because according to law, a customer's CC number is not to be printed in full on any documents but should be retained in their system in an encrypted format. I asked to speak to a supervisor. The supervisor did not come out but instead gave me a phone number for consumer affairs to file a complaint. Instead I decided to go online and file my concerns that way.

On 12-3-2007, I gave a change of mail address to be effective 12/5, in Mammoth Spring, AR. The new address is a PO Box, in Mt. Home, AR (1-1/2 hr drive!) Allowing 10 business days for foward to take effect, but NO mail has been forwarded. I called every creditor, etc, with the new PO address on 12/6. No mail forwarded. I talked 3 xs with Mammoth who stated data entry put in the wrong PO. My mail was sent to my old address, and then was forwarded to the WRONG PO. 3 times efforts were made to correct/forward to our NEW PO, which have failed. I called the 1-800#, filed complaint, got Conf # that the error was corrected yesterday 1/14/08, but it will take 10 MORE business days for mail to reach me.

I am so tired of the US postal service and their excuses. Items I send are constantly lost and the folks at the USPS don't care. Recently I mailed a renewal for a work permit form via cert. mail w/ a return receipt via email. I tracked it to find no info. A few days later the item arrived at my home but no one had signed for it- LIKE I PAID EXTRA FOR. This is so typical of their service. When I called to get a refund of money I spent for this service, I was told it was up to our individual clerk if they felt like refunding the money. When I asked if there was a standard or some guarantee, I was told that it was up to each individual clerk..

On Monday, January 14th, at about 4:20 p.m., I called USPS customer service to cancel a change of address. Circumstances were unique because I had planned to move to a split commercial/residential address. When I tried to cancel online, the web site informed me that I could not change an individual forwarding order from a commercial address. I spoke with customer service representative Mike who, rather than listen to my problem and help me solve it, told me there was only one solution. He gave me no chance to explain why my situation was different from the average request. When I asked to explain, he hung up on me. His attitude was rude and confrontational. I've mentioned the unique situation that prevented me from changing my address. Had Mike listened to me, I could have solved it by phone. As it was, I contacted my local post office, who was kind and who suggested a workable solution. I simply wanted to complain, and as far as I can tell, there's not even a way to do that at the USPS web site.

I am expecting a priority mail sent to me on Jan 4th 2008.They told that I will get it in 4 days but they say now it is not guaranteed. I paid extra money for the priority service and today when I called, no one is repsonding from the post office and they are not willing to help me in finding the package. I called both the post offices and the response was so irresponsible.

We continue to have a problem with our mailboxes left open. At some cases there are 20-30 residents' mail that are exposed to everyone. With identity theft being such a problem, I see this to be a big issue. When speaking to Kay from the post office, she sent two different maintenance techs (two different occasions) to see what might be the problem. They claim that one of our boxes needed to be fixed, and it will resolve the issue. And that's fine, but what is their excuse to the other 5 boxes that have also been left open and do not need to be fixed? The post office needs to either take the time to train the postal carriers or allow them enough time to deliver mail.

I went to pick up an insured package from my father. After she gave me my package I tried to ask her what the difference was between certified mail and insured mail and if insured mail required a signature but I never got to ask because she just went on a rampage on why the driver left me a notice in the mail box and that I should have studied it further and I would have had the answer to my question and then walked away and started laughing. I never got to ask my question because she cut me off to answer what she assumed I was going to ask. I just what to know if being belligerent is a qualification for working for the post office. Can anything be done about such behavior? I think UPS should add letter delivery to their runs. At least there would be some competition. Some motive to behave.

At our home we receive the wrong mail; it is delivered quite often incorrectly. Today we got the mail of three other addresses--which makes me wonder, "Who received the mail that belongs to this address?"

I have complained 4 times over the last 2 weeks regarding the postal carrier that is supposed to deliver and pick up mail from our business. She has been delivering our mail to our sister company (in a different office) and not picking up our mail. We have called the post office directly and their customer service line 4 times, and nothing has been done to resolve this. We have approached the mail carrier regarding this problem, and she was very rude and stated she didn't have to deliver to us. I again contacted the USPS customer service line this morning and was treated rudely, and as if this was not important to them--which is obviously why it has not been resolved.

The post office here will not deliver certified mail. They only deliver a piece of paper and when you sign it you never get the mail. Additionally, we can go for days without getting mail. Time to stop blaming Katrina and get competent workers.

The ATM and coin postal machines never work. I cannot mail anything at night because the machines are broken on the weekends. My daughter went to the post office in West Ashley near WaLLenburg and HWY 61 and asked why they were not fixed. He said, "Didn't you break them the last time you were here?"

I purchased an item on ebay and had it shipped. It has never arrived. My package only had to travel 60 miles to the Fallbrook Post office and then on to me. So according to their notice my package was lost/taken off their truck or out of the post office itself. They requested the information from the sender which they received. I have given them all the information I can. As of this date January 4th, 2008 I have not received the shipment nor is the postal services taking steps to rectify this matter.

I arrived at the post office at 10:45 am, Saturday 1/5/2008. I was #9 in line. Tom the postal employee was very busy with a women who was mailing 10 boxes. At 11:10 am, I continued to be #8 in line; however the line had increased to 20 people. At 11:12, two postal workers appeared at the closed stations (Albert and Angela) and began helping clients. At the same time one worker yelled that a women postal worker would be late because of car problems. Why was Tom the only worker? Why didn't the other workers come out to their stations sooner? This is poor work performance by the employees or poor management decisions by the P.O.Branch. I resent having to wait so long to be waited on because of a lack of staff coordination in the Manzano Branch Post Office, Albuquerque, NM 87112

I ordered a book from Amazon. I got my pick-up slip on 12/31/07 that says I can pick up my package on 01/02/08. So I went to the post office,and waited for half an hour. The clerk told me that she couldn't find my package. She asked me to leave a phone number, and will call me about my package. I never received the phone call. The next day, I went to the post office again, I got the same result, but this time the supervisor came out and asked me to leave the phone number again. So I did, I waited for two day, and no phone call. Today, it's my third time going to the post office. I have waited for more than an hour, the supervisor wouldn't come out to talk to me about my package, this time he sent a clerk to tell me the driver was delivering outside and asked me to wait at home and gave me their post office number to call them. I don't think I will receive my package today. I don't know what happened to my package. I have lost my patience now.

My husband is going through training at Fort Meade, Maryland to become a broadcast journalist for the US Army. He wanted me to send him our video camera so that he could use it for a few projects there, so I sent in on December 4. He was going to bring it home with him for Christmas. He waited and waited and it never arrived. He is receiving mail at a normal address, not an APO/FPO address. So there is no reason not to get it there in normal delivery time. Of course it is the holidays, but nothing should take this long. I went to file a complaint at the main Post Office, and they were completely and utterly ignorant and rude. The first time I went in and told them I wanted to file a claim after it had already been 21 days, they told me to wait longer since it was the holidays and to call the post office on the receiving end to make sure it wasn't there. (Is that not something they should do?) Then they said to call the USPS 1800 number to Inquire about the package. When I called the other end, nothing was found, and when I called the 1800 number they said that you can't inquire about insured domestic mail.

I put in a change of address form and didn't receive mail for two weeks. I contacted the post office. He (Lester Anderson) said he entered my new address into the computer while we were on the phone, and I still received no mail to this date: 1/4/08. He doesn't return my phone calls, and he never seems to be in his office. While on the phone with him I asked him to send all my mail C.O.D. He assured me he would and still no mail.

My post box is arbitrarily locked-out on an average of every 1-2 months by postal workers. I have spoken with the postmaster who speaks to her employees regarding this issue. The po box is opened for a short period of time and the situation occurs again. I miss letters, package notices, and magazines. At Christmas I missed two packages according to the senders.Today, the box was locked out again I spoke with a clerk who accused me of not paying the po box fee. I presented my receipt for period 11/09/2007 thru 5/08/2008. He begrudgingly opened the box. Is there a solution to this? I need my mail.

I am filing a complaint of the unacceptble service I am receiving from our regularly assigned mailman. In a recent incident, my wife who is 80 years old and weighing less than l00 lbs happened to be in our backyard. The mailman tooted his horn to ask my wife to pick up a parcel from his mail delivery van. My wife ignored him so finally he delivered it to our front door. It turned out to be a very heavy package for my wife. While other substitute mail delivery persons deliver our other mail to the door, when there is parcel to be delivered, our regular delivery person will only deliver the parcel to the doorsteps and have us pick up the mail at our mailbox.

I do not get my mail. I have left several messages. I had one call back and they said their training someone new, but that's not a good reson. I have had terrible usps service for over 4 years. Now I don't even get any mail except for other peoples'. I will take this as far as I need to to get this taken care of.

I went to send a package and was humilliated and laughed at by a postal service employee because I had questions about how to deliver it. I made a complaint to the usps and was told that branch will contact me and that has never happened. This happened 3 weeks ago and the package which I sent priority mail has not arrived at it's destination. Today I callrf the 1800 number and when I asked what are the steps I need to take for lost insured packages the lady said she did not know and hung up the phone on me.

During the process of shipping, my computer was lost or stolen due to the postal service's neglect. The computer was insured at replacement value for $1000. I filed an insurance claim (VH313476848US) and was only refunded $289.90. I also filed an appeal, which was denied. I received a letter from Supervisor, Autria Finley stating that my computer was purchased in 2002 and has depreciated over the course of time.

I ordered a oxygen (piece) mask for a c-pap machine which is used in breathing support during sleep at night from Respironics of Richmond,Va. They sent the products and the post post office here in Brandon, FL recieved it and suppossidly delivered it to our correct address box last Dec.21, 2007 with tracking number. I've talked to the delivery supervisor and she said they can't do anything about since it was not insured. I never received the product. What recourse do I have for their incompetentcy?

Just an interesting experience I had with the USPS. Living in the snow belt in Michigan, we get used to having to shovel the snow quite a bit. I had never had a problem with my mail being delivered until I couldn't physically go out and shovel myself. I had a broken foot; there is not much you can do with that. I had been waiting for my mail order prescriptions to come that I need for a chronic illness. But the driver kept on driving past my house and any other house that didn't have a 'clear' path to the box. I finally get a ride to the post office itself where to my horror I find out that I cannot pick up MY OWN MAIL because it didn't reach my box and in turn it's still the property of the USPS...WHAT? I paid for these prescriptions that I desperately need, and they are telling me that they have to return to sender for blocked access to deliver (something like that). I was furious. It was sitting right there, and I couldn't take it.

I cannot possibly believe that a package was sent from Florida to New Hampshire first class mail and it took 18 days to get here via FIRST CLASS MAIL. If I had known that this would have happened I would have asked the sender to us a different carrier. I assumed (wrong on my part) that the UNITED STATES POSTAL SERVICE could have gotten this 1st class parcel here for Christmas in the 15 days that were there from the day the item was mailed. They advertise 4 to 5 day service and I get 18 day service that is about a 300% increase in time.

A Postal clerk refused to allow me to pick up package at the post office without PS form 3849. The form does not say that the recipient cannot claim packages without it and I have often picked up mail without the slip. Postmaster (Anderson) has given instructions to mail clerks that mail cannot be claimed without it. Apparently the postmaster is making up her own rules.

The USPS attempted to deliver a package on 12-22 to my residence. They left a notice stating that the package would be available for pickup on 12-24 after 9 am and that a signature was required. I went to the post office to pick up my package on the 26th. They told me that they couldn't find it and that the delivery person probably had it. I was then given a phone number to call if I did not receive it that day. I stayed home all day and when my mail arrived but my package did not and I started calling around.

I mailed a package PRIORITY MAIL with DELIVERY RECEIPT on DEC 17, and as of today, 12/23/07, 8 p.m., can't get a response from anyone at USPS and keep going in circles trying to submit information on a number of their forms. There is no clear-cut way to actually get help. What happened to putting tracers on lost packages? I see no value added in buying a delivery receipt except IF it is delivered, then you get date and time. I'm becoming very upset; all I want is someone to say that they will check into it instead of saying: "Well, it's not in our system." Can you help me or know of someone who can? Thanks for your help.

GUARANTEED NEXT DAY DELIVERY didn't arrive as guaranteed. No promised delivery time could be given by customer service! I had submitted an express, next day delivery item on Friday at 10:38 so the item could be delivered on Saturday before noon. The package had car keys for my brother to use the car on Saturday and Sunday. Since the package didn't arrive he is greatly disappointed, as well as myself. I called customer service, and they have no additional info as to what the status is other than mis-send.

Large mail carts were left unsecured by employees. The winds over the weekend caused them to travel downhill across a parking lot to the K-Mart where they impacted our auto, doing damage. Initially they were cooperative, but now are trying to block any reasonable effort to complete a claim to get the car repaired. They will not entertain anything. No compensation for loss of use, and 4 to 8 weeks after it is approved to issue a check!

I mailed A Priority Package from Mesa, Dobson Station Post Office to Waukesha, WI 53186 on Dec. 10, 2007 at 8:31 AM. Next, it was processed Dec. 10, 2007, 5:51 pm Phoenix, AZ 85026, It was processed Dec 12, 2007, 6:30 pm, Des Moines, IA 50395, Next it was processed Dec. 14, 2007 7:48 am, Forest Park, IL 60130 after another 5 days it was processed Dec. 19, 2007 6:36 am, Bell, CA 90201. This package is properly addressed, and it has yet to reach Waukesha, WI 53186.

On 12-10-07, I shipped a nintendo wii to a family as a Christmas gift. I have checked on it every day. I took out $400.00 insurance & delivery confirmation. The package was supposed to be delivered to Santa Rosa, CA 95401. This is their children's Christmas gift. I kept calling the Post Office. I have 2 reference numbers they gave me after both calls. Tonight I tracked this package on both these numbers and the Delivery confirmationv number and the insurance number. They delivered it alright, To San Jose (zip 95124) on Dec 18th @ 1:12. I have no idea about the signature required for the insurance, BUT I do wonder how they managed to deliver this item to a different city with a different zipcode.

I went to the post office in Severn, MD near my home. The attendant was rude and seemed ill with a cold/sinus infection. She refused my personal check. She spoke with the Manager, Dana Coffee, and returned and asked if I have any other form of payment. I ask why? She stated that the check had a different address. I asked if there was anyway to check the status of the check. She stated no. I paid the $39.+. and Spoke with the Manager, Dana Coffee, She stated that the individual can take the checks at their own risks.

We sent out a certified check in the amount of over $3,000 to the company we have our car loan with to pay off the amount due on the loan. This was mailed out on December 4th, 2007. They have not received the payment as yet, and this is December 18th.

I sent a woolen coat to Texas on Nov 20th with signature confirmation. It can't be traced now, I want to file a complaint so that I get refund of my coat. Please help me.

Our postal service stinks! I have already complained. There is no mail or late mail. Theyy get wrong addresses and I have missing checks.

I mailed a package on 12/3/07. It was a 21 lb. box and I paid for a 3 day service and thought I was paying for tracking. Come to find out, what I paid for was confirmation and parcel post. I was told by the attendant that my mail would arrive in 3 days. She offered me insurance stating that it would cover damaged items. I did not have any glass, so I declined. I did not realize that without insurance it would not cover a lost package. She never said that. Now it has been 10 days and my package has still not arrived. The box contained close to 500 dollars worth of items. These are Christmas presents I was sending to my niece and nephew. I also packed all the receipts to the items and placed them in a zip lock bag inside the box. This was incase some of the items were the wrong size, they could be exchanged. The receipts contain my husband's name and credit card number. This is his personal information! I want to know where my package is and nobody seems to know. I believe my mail was stolen by a postal employee. Is there anything I can do about this? My post office is of no help to me. They have that your just a needle in a haystack attitude. I trusted the post office to mail my package and deliver it safely and now they cannot even tell me where it is.

Twice when at this post office, clerks were not ready to open their areas for business. Hours posted are 7:30 AM and yet at 7:35 AM both clerks were not ready e.g. setting up a cash drawer, putting away forms, stamps, etc. I waited for 10 minutes for the clerk to be ready. It would seem that the areas would be ready and not doing prep work on the actual time the post office should be open.

I went to the post office and sent avaluable gift ($1600) to Cairo, Egypt to an important lady with a note that it must be delivered to her. I paid the fees and insurance for the total amount. The package was sent the same day from Cincinnati and arrived after two weeks to New Jersey and after several weeks it arrived in Cairo, Egypt. The lady I sent the present denies that she received it. After several complaints and writing reclaimations, USPS told me that the delivery was made. I asked to see who got my present they sid that they dont know, and an USPS worker in New Jersey or in New York said that if I want they can give me back the 5 or 6 dollars I paid for the insurance and she doesn't care about the lost package . After more than ten reclaimations and two or three years, I have no news and I'm sure that the gift was stolen or lost. I have all the copies of the letters sent to USPS. I told them if I give you a $1600 check with a name on it are you going to give the money to someone else?

On Monday, Dec. 10th I was to receive a package in the mail. When I checked its status online, it said that the package was delivered at 2:20 pm. When I checked the mailbox there was no mail. On Tues. Dec. 11, I checked the mailbox again just in case it was left after hours. No package. I went over to the post office to find out where my package was. The postmaster Mr. Tucker said that when the carrier (whose name is Pam) came in he would talk to her and call me by 12:00 pm on Wed., Dec. 12th, to let me know what was going on. Didn't hear from Mr. Tucker. Carrier Pam came to the office to have me sign for some certified mail. I asked her if my package was located yet and she saw a box sitting on the office floor and said, "There is your package opened up." I told her no it wasn't. That package came by way of Fed-ex. Still again she said the package was delivered. Not! Went back to post office on Dec. 12th to talk to Mr. Tucker. I told him about what went on in my office, and he had an "I don't care attitude". He took me back to his office and wrote down what had happened and told me he would talk to her and get back to me.

Ever since I have been mailing tax filings, I have always taken them to the post office on the final day to have them manually postmarked. This service was recently denied in deference to a having to pay a $1.05 per item charge for having it done. I feel this fee is both excessive and unwarranted. It is just another example of how the monopoly that is the USPS allows them to take advantage of the consuming public. A manually affixed postmark cancellation should not cost any more than an automated one.

Who can I contact with delivery problems with our mail? For several months now our mail has been late, delivered to the wrong address, get mail for people on another street, etc. Yesterday we were told by the carrier that we had no mail. Today the neighbor up the street brought us our mail that was delivered to them yesterday. The carrier has left packages on top of the mailbox when it wouldn't fit inside. The other day the carrier dropped a package (I saw it from the window) clearly stamped by the post office: Fragile, handle with care--between our doors--and broke the contents. Where do we go from here?

I moved 4 months ago and accidentally filed a family change of address instead of individual. A couple of weeks later I realized this when I started receiving my parents' mail. I called USPS, and they told me to cancel the order and file as an individual, so I did. Since then my parents and I have been unable to get our mail. I have made numerous calls to USPS, as well as gone into the local post office and spoke with the supervisor who assured me they would solve the problem. All they can tell me is that our mail is in a perpetual loop, and is being forwarded back and forth between my new and old address, without being delivered to either.

We have lived at this residence for a little over a year now and have recently had problems receiving our mail. I have called on several occasions to find out why they are not delivering certain pieces of mail. The address that is on the mail that is being sent back is correct. Recently they sent my husband's unemployment check back, and when we questioned why they did it, they said it was a system error. I filed a couple of complaints with the U.S. Postal Service customer service dept., but the investigation came up empty. No one can explain why they keep sending our mail back. First the mailman tried to say that his substitute sent it back, but just last week 12/1/07, he sent back another one of my husband's unemployment checks.

I received mail from my daughter, who is in Mountain Home, AR, that was dated December 3 and was stamped Priority Mail. She is on limited income and paid extra to have this delivered at the priority mail rate. Since it was not delivered, she should be compensated for the delay. Thank You.

The United States Postal Service of Fishers, IN is building a legacy of poor service, customer mistreatment, and complete incompetence. In the last month alone, one priority mail package I shipped arrived 20 days late. The other priority mail package never arrived. Of course I have absolutely no recourse because, according to the manager there, "Since you didn't buy our insurance, there's nothing we can do for you". In the past, I have experienced even worse treatment when trying to locate extremely late or lost mail. Some notable quotes from the fine staff there include: your mail will arrive when it gets there and stop calling us; and, there's nothing we can do (this occurred after being kept on hold for 20 minutes and eventually disconnected). On a more creepy note, one postal service worker continually asked of one of my packages: Is that a computer in there? What kind is it? Is it a new one?

I constantly receive my neighbors' mail, and they are always receiving mine. I have complained to the post office several times and consistently get the same reply it's an auxiliary route and you don't have a regular mail carrier. This answer is not acceptable.

I submitted an Express Mail Flat to 00803 at 8:43 am Saturday, December 7, 2007 and was told it would be at addressee in zip 06339 sometime Sunday Afternoon. As of 4pm Monday, December 10th, it is someplace past US Customs which is the last action tracked at 7:57pm Saturday, December 7,2007. The tracking system doesn't know where it is, and phone calls by USPS Express Mail in Puerto Rico to 06339 Ledyard CT have not yet found it. So the overnight service I was promised is far from being delivered

I live in an apartment. So there are many boxes where I currently receive my mail. I get mail for many different apartment numbers. Normally If we recieve mail in our box that does not belong to us we place it on top of the boxes so the person who it belongs will not be denied their mail. I called and complained to Debroah Brown, my local Post Office manager and she said she would 'talk to the carrier'. That was about a month ago. Last week I found a few letters of mine on top of these boxes, thrown with junk mail. I also am missing TWO packages that were supposed to be delivered according the the tracking number (via USPS.com) on the 7th of Dec. at 2:44pm. It is now the 10th and nothing. I called back to my local post office today and Miss Debroah Brown said she would call me back. She hasn't.

I bought a book via Amazon.com from an individual, and he sent it USPS, but I never received it. Weeks later I received the shipping label in an envelope via USPS from L.A. bulk mail center with stamp found loose in the mail at L.A. B.M.C. I have called USPS several times and got two CO numbers (34752520 & 34660708) but was told USPS will not refund my money even though this was damaged and lost by USPS. I insisted it was USPS' problem and at that time the woman hung up on me.

I bought two laptops, mailed from Queens, NY, on Dec 1, 2007, to Brooklyn, NY, via USPS priority mail, and after waiting 5 days I didn't get the box. I called USPS and they told to wait more and today called again and they said that there is nothing they can do; it busy season and a lot of packages to track.... Is this acceptable?

I ordered a package, and it was scheduled to be delivered to my mother on December 1. The post office sent a notice saying they attempted to deliver the package and to pick it up at the post office. They never attempted to deliver it because this particular post office never brings packages up to her building. My sister went to get the package and was told that it was missing. I complained to the main postal line, and everyone is giving me the run around. I called the metropolitan post office, and they told me today that the package may be on the truck, but they do not know when it will be delivered or brought back to the post office. It is now a week, and the package has not been delivered. Something has to be done about this post office; I know that I am not the only complaint about them.

It costs $0.41 to mail a first class letter with an estimated delivery time of 3 days. So I mail my payments to my creditors at least one week before they are due, and that should be sufficient, right? The actual delivery times of up to 10 days has resulted in past due fees on several accounts (more than $250 in total). A reasonable expectation of stated services seems to be too much for the Post Office. I can hardly wait for my creditors jack up my interest rates because of late payments. Can I ever recoup my losses? Probally not.

On July 26, 2007, I initiated a change of address. I continued to get mail at my old address. Four months later and I still have mail being delayed 4 months from Aug. to Dec., 2007. No one wants to take the blame.

I ordered something for a family member for Christmas; the company did not allow PO Boxes for shipping so I gave my home address. I figured I would get a note or I could pick up the package at the local post office when it arrived since I did not have a mailbox outside my home. I tracked the package and found that it had been sent to the local post office the evening before. I called the post office, gave them the tracking number, and the woman typed it in. Moments later she informed me that because I did not have a mailbox outside my home the package had been marked undeliverable and was going to be sent back. I asked why can I not just pick it up? The woman was very rude and continued to tell me that I would not be allowed to pick it up, and it was being sent back that evening! It had only been there for a number of hours! If I am not mistaken, it is a Federal offense to interfere with the delivery of mail, and it is not illegal in any way to not have a mailbox at home!

The mailman for my address held my mail, and all of my neighbor's mail, for 4 days this week. I live in a condo subdivision where there is a mailbox for about 20 residents. The reason for holding the mail is that he said there was a car parked in front of the mailbox. I have pictures to show that there was plenty of room for him to access the mailbox. The curb is painted yellow and no one should park there. The car parked there was ticketed by the Fairfax County Police - but remained parked there. The Sequoyah Homeowners Association 703-780-8225 - will NOT intervene because the car is parked on a public street. Additionally, they will not post a No Parking sign. They are going to send out a newsletter to residents next month - which does NOTHING to help NOW! Meanwhile, we are being deprived of access to our mail!

On 10-30-07, I signed up for Premium Forwarding Service so that my mail could be sent from my old address in LA to the new one in LV. I paid $81.70 for six weeks of service. According to the USPS forms, the mail is to be sent by priority mail each Wednesday. The first shipment should have been mailed on 11-07-07. It wasn't. When I had received no mail by 11-13-07, I emailed the USPS asking how to activate the service I had paid for. I was told that someone from the 'home post office' would contact me by the end of the next business day. Nobody did. So, I made the 600 mile round trip to LA, and went to the nearby post office where I had filed the request for the PFS. A very helpful clerk informed me that the form had been sent to the Julian Dixon branch because they handled the service for my zipcode. She then proceeded to call that branch, get the supervisor on the line, a Ms. Foster, who promised me that she would go to the old address, collect my misdelivered mail and send it to my new address. A week later, I still hadn't received any mail, so I sent another email, and once again I was told someone would contact me by the end of the next business day. Nobody did. A full month has gone by with no mail, and no explanation or resolution of the problem.

Here is my letter to US Postal Service Inspector General. I am writing to you because of a felony theft through your 1545 Parkmoor Ave Post Office, San Jose, CA 95126. I have tried repeatedly to receive resolution through the Parkmoor Ave Post Office. I mailed an International package with an expensive phone ($600.00) to Lithuania. It was sent Express Mail ($30.50) with 6 Day delivery. I have received no resolution since September 13, 2007, which is when the package was sent. I received the box back two days later with no phone inside. When I went back to the Parkmoor Post Office, Carmalita confirmed that the package was never shipped and did not leave the Main Post Office. It's obvious that one of your employees stole my package and I need to be re-imbursed. I have submitted my General Claim PS FOrm 2855 to Carmalita (Supervisor) at the Parkmoor Post Office. It has been signed by me on 10/2/07. I will be sending a letter as well. Please issue a full refund of $630.50 with shipping to me.

At 5:05am on Monday, 11/26/07, while riding as a passenger in a taxi on my way to JFK Airport, I observed USPS Truck Number 4870551 make an illegal right turn on red from the left hand lane, from 4th Avenue to Atlantic Avenue. The driver then proceeded to run three (3) red lights on Atlantic Avenue.

We have a lot of mail (including packages) delivered to us. Since we moved here, I have had more of my own mail delivered to other addresses and am getting other people's mail. Sometimes we get mail from another city! Recently I was waiting for an important package so I stayed home on the day that, according to the Delivery Confirmation, would arrive! It arrived all right, to someone else's address! When I checked the Delivery Confirmation that night it showed that it was delivered! WRONG: I was home and in the front yard tidying up; no mail carrier brought me anything, so how can they say it was delivered?

I simply mailed a parcel via express mail on November 17, 2007 from Los Angeles, CA and it never reached its destination to South Carolina. The USPS has no record of it other than the fact that I paid for the service. This is the second time that the USPS has done this to me and won't own up to it. They offer a guaranteed service and lie after the fact. I owe a $30.00 late charge on a bill now because of their lack of responsibility, not to mention that they are conning me out of $16.25 on top of it. I'm sick of it. No wonder people pay their bills online. The USPS is not trustworthy, and I will make a point to never use their service again! I demand my $16.25 back!

My address is an apartment complex; our mail is delivered to secure boxes requiring a key. Packages also require a key to be placed in our regular mail box by the carrier. I received part of an order, but there is one package that has been without a key for at least 3 weeks. I have not been able to confirm that it contains my package. There has never been a package key left in my mail box since the order was shipped. I suspect my order has been lost or stolen. I will have to try to explain this to Fingerhut, where I ordered the packages, re-order, and hope to not have to pay for merchandise not received.

A very important certified check arrived via certified mail on 11/17/07. The carrier arrived after 5pm for the regular mail delivery. The house lights were on and I was waiting outside for the mail. I witnessed the mail carrier pull up to the mailbox and drive away as I walked down to the mailbox. The carrier left a form saying, "Sorry we missed you," without making any attempt to deliver the certified letter. This deliberate dereliction of duty and unwillingness to spend 1 minute to properly deliver an extremely important document has caused me significant financial damage.

I went into the Umatilla post office about 4:50 pm today to mail an overnight express envelope. After completing my form and while waiting in line, I received a call on my phone from one of my employees indicating that his check was shorted hours. The urgency of reaching my payroll company so the young man could receive his missing pay tomorrow caused me to use my cell phone while in line. When my turn came for the postman to help me, he ignored me and asked the lady behind me to come forward next. I said excuse me, but I was next. His comment to me was : Too bad, but I'm not competing with a cell phone. He was very rude! and I told him so. His opinion about me using my cell phone should not have any bearing on whether he refuses to service my mailing needs. I immediately hung up my cell phone and had to wait for him to wait on others again.

The mailman who distributes the mail in my area doesn't care about the condition the mail is in. He/she just pushes the mail into my mailbox without any regard to the damage that he/she might have caused.

My husband sent me an overnight express package containing an MSWORD cd-rom. I needed this urgently in order to work. This package was delivered to someone else who signed for it and never brought it to me. I called the post office and inquired. The carrier proceeded to go to the person's house, and nobody answered the door. I asked to whom he delivered this package and he, as well as Wallace the supervisor refused to tell me. Now, I ask you, how is that right? Someone deliberately signed for a package that was not theirs and then they do not bring it to me. It is now the 15th of November, 11:00 am; this package was supposed to be delivered the 14th of November before 5pm. I am out one day's pay, and the clock is ticking for today; I am supposed to start work at 3:00 pm.

I recently went on-line to have my mail held while out of town. I received a confirmation number and thought that , as advertised in a mailer I had gotten that very day, the mail would be discontinued on Friday Nov. 2 and resumed on Nov. 7. The mail was delivered to my home every day that week. The last time I was out of town I handed the form to the mail person, and the time before that mailed it to my local post office; both times the mail continued to be delivered to my home. What is the correct manner to discontinue mail to assure that it will be protected at the post office until I pick it up ?

I am appalled that the Muslim stamp is being offered for sale! Do they not know that we are at war? What a slap in the face this is for our soldiers still at war and the ones who did not come home alive at all! Please remove these stamps for sale out of compassion. Thank you.

The post office closed my P.O. box twice for non payment, but the box was paid. Mail was sent back for about 2 weeks, 2 separate times. I spoke to post master who said it was employee issues. On 11/5/07 time sensitive mail with a stamp was hand-delivered to Bella Shaw( P.O. Box Manager)and was asked to be placed in my box. Twenty-eight hours later it is still not in my box; Bella said its somewhere in the back. It would not be as much a problem if I hadn't talked to her directly before and made her aware of my many problems with my box.

I mailed (through the United States Postal Service) a payment to the Bank of the West on October 3, 2007. It was lost, and the post office said it has no way of knowing where it is.

There has been no USPS service on my street for TWO DECADES due to a 1980's vandal problem. There are cluster boxes now nationwide except on my street! I am an 80-year-old senior Vet who gets meds using a friend's address for now.

I repeatedly get mis-delivered mail. Have called local PO, have called Seattle complaint line, but to no avail. They do not even call back. Today my pension check came with a note from someone that it had been mis-delvered to their address. My mailbox has my name and address. Why is it so hard to put it in the correct box? My neighbors have the same problem.

I mailed a package to Israel and insured it for what I WAS TOLD was going to be appropriate amount of insurance for the total value of the contents, with the assurance of the postal inspector. I also requested a signature for the package so I would know that it was received. Had I known my purchase of the insurance was not the full value of the contents, I would have mailed it Fed-X or UPS. What I received for insurance compensation was $42.00 instead of the full value of $400.00 The contents was a 14k gold wedding band for my husband that I needed sized so I mailed it to the jeweler. There is no justice!

Four times in the past year we sent VERY important items either priority or certified (we have tried it all) to make sure they get there. Glenwood Springs office has lost them. I just sent out VERY important papers that took a very long time to get and can't be replaced unless I jump through a lot of hoops. I sent it via certified mail. I ASKED them which would be the best way to send it so it doesn't GET LOST. They said certified! AGAIN they lost it IN their office, it NEVER left! I have HAD IT. I have been sending things either Fed Ex or UPS because I can't even trust my own mail office. But this was to a Post Office box and HAD to regrettably use USPS! Then when we contact their office they say they will research it, and that is the end of it; we never hear from them again! They are rude if you have a complaint, when you express it nicely. So it doesn't matter how you act, they just do NOT care! We have written and complained many times before, and nothing is done about it.

I went into the Harris, MN Post office to mail a package that was measured, weighed, and postage paid for $19.25 which included insurance and confirmation. A few days later I get an email from my customer that the Brandon, SD Post office is requiring postage due in the amount $39.14, and she's furious. I've been running my part-time business now for over two years and mail things all the time. I was completely puzzled. I called the Postmaster in MN to see if she knew anything, and she was unaware of why they would be requesting additional postage. Next I called the SD location and they informed me that the package was over-sized and should not have gone Priority, so there was additional postage due. I couldn't believe that they were making this my fault. I told them I paid what I was told to pay and just expected that they deliver the package to my customer for the service that I paid for. Next I called the 800-275-8777 number and was told that SD would need to send the package back to MN; if it was still correct they could send it back to SD and should deliver the package. In the meantime, the package was being held by the postmaster in SD who would not allow even the return of the package until the additional postage was paid. There was NO WAY OUT but to pay the additional fee--and it wasn't my fault.

We moved to this location from Los Angeles two months ago. We are consistently not receiving our mail. I have spoken to the supervisor at the local office and my postal carrier. They both keep insisting that they are taking care of the issue. They have both told me their system keeps sending them a notice that we have submitted a change of address form. I have assured them this is an error and begged them to please correct the issue. Clearly this has not been resolved. We have had mail returned from the senders of licensing boards, tax agencies, health and auto insurance. Although we do receive intermittent mail, we clearly are missing a MAJOR majority of our mail. The senders are claiming they receive the mail back, with return to sender envelops with no forwarding address. My hands are tied and I am DESPERATE for help.

The neighbor had a dog that went after the postal worker, and the mail worker refused to deliver my mail because I also had a dog. I was forced to place my mailbox at the curb of the sidewalk if I wanted my mail. Later, I gave up our dog so we would not have any further problems with the post office. I placed the mailbox back on my porch like everyone else and reported we no longer have a dog.They delivered it once and are now withholding my mail again. No reason this time.They just do whatever they want and too bad for us tax payers.

At least 9 packages sent to me in the past few months via the USPS have been lost or stolen. When I went to the PO, I was told to call 1-800-ASK-USPS and file a complaint, which I did on 10/12/07 and was given a confirmation number. I was also told that someone would call me. Never having heard from anyone, I called the number above again on 10/20 and was told that someone in the USPS supposedly called me on 10/13. However, that never happened. When I asked to speak to a supervisor, I was transferred and during my recounting of these events and my frustration with the lack of concern about potentially stolen mail, the supervisor hung up on me, but not before telling me to go back to the PO I went to originally with my problem.

I sent clippers to a deliverable address with zip code of 15227 and they forwarded the box to 15234 zip code, saying it was to be forwarded; but the 15227 address is a valid address to a service repair center. I sent it with a confirmation number and have a receipt, but post office cannot find the clippers, valued at $150-175. I am losing business as I groom animals for a living.

For the last year we have received an extraordinary amount of mail that is not ours. Three times I returned it to the Greensburg Post Office and was politely told they had new employees who would take care of it. After the third trip to post office, I told him that I would not be back; I would go somewhere else to solve their problem. Twice in the past year I did not receive my credit card bills and subsequent bills had a penalty & interest added. one bill had been returned to them undeliverable. I have lived here since 1964. How much mail has not been delivered to me? Most recently, I received a check intended for a Pet Grooming business. I have on my desk now two more pieces of someone else's mail.

I work in an upstairs office suite above a bank. All of the offices up here are small offices and sometimes the hours are a little sporadic. At times, all the mail is placed at the bank with no effort being made to deliver to the suites. If this happens occasionally, I do not complain, but if it happens a lot, I call the post office and complain. It has been happening with a lot of frequency lately. I called the local post office on Monday and complained. On Tuesday, the mail still was not delivered to where it was addressed. I then called the local post office and spoke with the post master who identified himself as Tom. His reply to my complaint was: If it happens again, let me know. I thought that was a very unsatisfactory response so I called the 800 number not realizing the complaint would go directly to the local post office. Today, the underling (I cannot remember his name) showed up at the office and began to explain to me why they were not going to deliver to this floor anymore. Part of what he said was they come up here and all of the offices are never open so they then have to go to the bank; they need consistency, etc. They have to deliver mail to the bank anyway. It was clearly a waste of my time to talk to this man so I asked for a copy of the policies. He said they do not have written policies; each post office just does what it wants to. I see the commercials on television advertising the wonderful service the U. S. Postal Service provides. Why do we not have this wonderful service in Pendleton, Oregon? If there are written policies on mail delivery, please email them to me. I do not know how a company the size of the U. S. Postal Service can function without written policies. Please let me know if I should expect reasonable customer service to this address or not. Thank you for any understanding you can give me.

For the past three years living in Vail, AZ, we have had our mail delivered to other neighbors or not at all. We have a neighbor that goes out of town for weeks at a time (sometimes months) and they instruct the Post Office to forward their mail. This last time, they returned home to a mailbox full of mail (supposed to have been forwarded), but half their mail was mine! This has happened at least twice before. My wife made the trip to the Post Office to formally complain personally to the Postmaster. They say, "Yes, we see you have complained before, and you realize that Vail is a growing community, and these are simple human errors." We've had at least several days of human error within just one month. This is a constant issue.

On October 10, 2007 I sent a parcel via PRIORITY MAIL, paying $16.40. Unfortunately, the package has NOT reached its destination even though it is 9 days past. I think the package is lost, and I want my money back. I was stupid to use USPS when I have so many other efficient avenues to send packages.

On 10/03/2007 I went to the post office to send mail certified with return receipt. I kept checking online to track and confirm, but all that was stated was: item accepted on the date and place mailed. I called USPS and "Tammy" told me that the item may be lost because it was never delivered. I was told to go to the post office, and they should be able to resend it at no extra charge or refund me my money. At the post office one of the cashiers said I need to wait at least fifteen days before they could do anything, I asked to speak to a supervisor who informed me that there was nothing she could do and to come back in 30 days. This was a time-sensitive package, and it has been two weeks now. The package was to be delivered in 2-3 days but now I must wait 30 more days before they might decide to do something.

I went to the post office to mail out two envelopes priority mail on 10/13/07. A clerk had just finished with another customer so I waited until I thought she was ready. She looked at me and I thought she was ready. I approached her window and she rudely said "I did not call anybody!". Then she called the gentleman who was behind me to her window who wanted a passport. She then told me to go back to the line. I'm 41 years old with a master's degree who work in the financial securities industry. I was very upset but went back to the line until the other employee called me. Had I treated a client or shareholder the way the first clerk did, I would be reprimanded and possibly fired.

I have had several pieces of mail missing: from credit card companies to vital records and birth certificates. This now concerns me very much. I recently pulled a credit report,and there are several things I cannot account for. What should I do? I feel like our identity has been exposed.

I submitted a change of address that the post office confirmed/accepted/processed on September 11th. They say it should take 10 to 14 days for mail to start being forwarded. It's now October 6th and I've received one postcard and one magazine. I'm absolutely sure I have 50 pieces of outstanding mail.

I sent a priority, insured package with tracking number from Dallas to the Netherlands. After reaching O'Hare airport, the box disappeared, with no record of it after two months. I then sent a package, return receipt requested, from Dallas to Arkansas. I have the receipt with the round date stamp and tracking number, but USPS has completely lost track of this one too. The people at USPS have been little or no help. Do they get paid for what they do?

I have a P. O. Box and EVERYDAY I get more than one person's mail in my box. I call on this everytime.

The United States Post Office lost my very importment EAD card (Employment Authorization) letter! It cost me almost 200 dollars and took three months for applying for the EAD card. Without the card, I can't work legally. The USCIS officer said they sent the card on July 23, but until now I didn't receive anything! The officer said USCIS will not re-send me another EAD card. If I need the EAD card, I have to apply again--which means 350 dollars and another three-month waiting. I went to the post office and asked about my EAD card mail. The clerk said they were not responsible for the lost mail because USCIS sent it as a regular mail. This is not the first time USPS lost my mail. They lost my blockbuster DVD also.

I had five letters in my locked box for mailing. The letter carrier failed to take them and instead left mail delivery on 29 Sep. 2007 right on top of them.

i have been calling the US post office in Barberton, Ohio for TEN YEARS. i am the only person at this address and have been the only person. However, I receive mail for people i have never heard of; the list goes on and on. i just keep receiving their mail, and i even have a sign on the mailbox with my name only. i guess it's either ignored or they just want to dump off this mail. Everytime i talk to someone at the Barberton Post Office i am assured that it wont' happen again. Well for TEN YEARS it just keeps happening. i even asked if i got a post office box if the mail for others would stop and was told "No." What do i need to do to stop this mail? I am permanently disabled and not able to chase the mailman down every day with all this other mail.

My certified company mail was lost. The post office from where it was mailed said they scanned it in. They said they could not verify that the post office in Pasadena had received the certified mail. They said I could call the post office in Pasadena. They lost it, shouldn't they call? I asked about a refund for the fees paid and they told me that there isn't a money back guarantee.

Express Mail envelope to address in Greece. Paid $25.00 for a tracking service and expected 3-5 day delivery. Item has not arrived after 22 days and USPS does not know where the item is. It takes 17 days to confirm that they do not know before any refund claim can be filed. In practice, this service is no different from a $3.60 normal international mail.

I placed an order for live tropical fish last month, expensive fish that were sent express overnight. When they did not show up at my door by the guaranteed noon deadline I began calling the shipper and everyone in the USPS that I was told to contact. No one could or really wanted to help. Their tracking system consists of their website, which was no help whatsoever. Every time I asked if the employees had any update they would log on to the website and check even after I asked them to contact someone else that might be able to help.

I had my roomate attempt to pick up parcels, as I was unable. My roommate then called from the post office saying they were refusing to give him my parcels. She claimed that she needed MY ID. I then asked him to get the local number, so I could call and speak with the postmaster to clear the matter up quickly. She refused to give that information. When I got there, several people were inside being served. When they saw me they said they were closed! I said, no, Im with him, Im here to get my parcels. They again said they were closed, even though they were serving other people who had come in after me! I said my roommate was here for an hour, & Im bringing in the ID that is needed. They refused.

3 weeks ago my sister mailed a Priority Mail large box to my home address in Phoenix, Arizona. This was supposed to be a 2 or 3 day delivery. It has now been 3 weeks and still no package. I LOST OVER $150 DOLLARS OF MATERIAL THAT WAS IN THE BOX PLUS THE ADDED EXPENSE OF DELIVERY FOR A PACKAGE THAT I HAVE NEVER RECEIVED.

On December 12, 2006 we sent a Christmas package to our son in Boynton Beach, Fla via USPS. It is now December 27, 2006 and the Christmas package has not been received by our son. What a Christmas he has had!!! You can rest assured we will no longer use the US Postal Service for any mailings. Think UPS or Fed X

What has and is continuing to happen is that I am not getting my mail. I am missing Christmas cards sent with money and or checks, I'm also missing checks and a bank card sent from my bank which I have had to cancel and re-order for a second time, also my car insurance was dropped once in the past because I didn't get my bill, last years Birthday card with money for me was never received by myself or returned to the sender, the list goes on.......... I have been to the annex from which my mail is sent to before it is handed off to my postal carrier to deliver and they have assured me that they don't hold my mail yet time and time again, mail that I am expecting from many different sources is not delivered to me.

I have not received my forwarded mail at my new address. I moved from Naperville, IL to Orland Park, IL. After days of busy signals to 630-717-2662 at the Naperville post office, I finally got through. They took my info and told me to hold. I was on hold for 30 minutes and finally hung up.

Over the last couple of years I have noticed a steady decline in my postal service. It started with occasional non-delivery of mail. Then I would not recieve package notices.Now, my mail is sporadic at best and I recently came home from a vacation (less than 2 weeks) and found that the carrier had listed my residence as vacant.

On several ocassions the USPS doesn't deliver prioirty mail to the residence. Just today (4th time) I went to check online status of the delivery of my package and it said that within 2 minutes ago they tried to deliver my package and a notice has been left. I have been sitting within 5 feet of my front door all morning and no one has come to my door and no notice has been left! I pay for the service but the USPS only delivers when it pleases to do so. I think the postal employee merely signs for delivery and doesn't deliver it so the customer has to go down to the post office and pick it up.

Our mail is going to neighbors' mailboxes instead of ours. Just friday, there was NO mail in our mailbox. Our neighbor came over with a handful of our mail which was again delivered to their house, containing time-sensitive bills as well as a mortgage bill. We call and call the number for RC Post Office and they dont answer or they answer and hang up. We have spoken to a supervisor on this matter in the past and yet our mail continues to go to other mailboxes than our own. In the past we got a please dont bother me attitude from the RC post office.

I am constantly receiving mail for 272 Rt 32 NORTH, I live on Rt 32 SOUTH. I know he gets my mail because I've seen the notes left on the envelopes to deliver it to the correct address. I know there also is mail that I'm not getting at all.

Our postal carrier informed us that since we recently moved to the neighborhood, we would have to construct a curbside mailbox. He stated that everyone had to do this who was new. We have been in our home since June of 2006 and there is absolutely no one in the neighborhood who has a curbside mailbox. They are all on the house.

Two weeks ago I moved across town. I filed a change of address online and I received my email confirmation that it was done successfully. The first day at my new address I received two bills and a magazine that I had already updated addressing on. After this I have not received any mail at my new address. I contacted USPS and they said there was a problem with the mail forwarding and they got this fixed. I mentioned not receiving any mail at all even mail addressed to my new address and I was told that this was a seperate issue and not something she could do anything about.

I have not received certain pieces of my mail lately; specifically my paycheck and my Netflix movies. They just don't seem to make it to my mailbox. There is no evidence of tampering with the mailbox at all. I am of the suspicion that someone at the Post Office is taking my stuff. All my bills and my magazines seem to make it...just DVDs and checks seem to disappear.

For the past 3 weeks some of my mail has been delivered to my neigbor's address. She is a 93-year-old woman and she keeps the mail on various tables throughout her home. I have no idea of the location of my other mail. Sometimes I get one piece of mail sometimes two. Most days nothing. I have gone to my local post office only to be told that there is nothing they can do, that they don't have my mail.

On occasion several months ago the driver drove up to delivery mail and told me to move my d*** car. I filed a complaint but nothing happened. Now on Friday July 28 I checked my mail that morning and nothing was in the box, then that afternoon I rechecked she had left a note saying I had to go to the post office to pick up my mail due to my mail box full. It was empty except for the note which was dated 7/25/6.

The mail man is not delivering the mail. He is passing up our whole apartment complex of 36 units. My neighbor complained to no avail. I am a concerned disabled citizen and I can't purchase my medicine and my utilities are being shut off. I depend on the mail.